Customer Reviews for U-Haul Moving & Storage at Stockton Hill Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Stockton Hill Rd

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Jesus G. on

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Stephen S. on

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great job,

Cynthia T. on

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Friendly and helpful. Unit clean and working well. Price is fair. I give both thumbs up.

Nicholas D. on

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Alyce W. on

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Debra S. on

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Valerie G. on

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Great place

Alan A. on

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We would like to know if the charges were correct. We felt we were told the insurance was mandatory we had our own coverage and felt we were maybe charged too much. Please email us a response. Thank you. cocoaseville@yahoo.com

Robert H. on

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Nice customer service.

John R. on

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YVETTE S. on

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I was a storage unit customer for years at this facility and the people who work there are the best! I will refer my friends and family!

Edwin R. on

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Thanks for your good service.

Paul T. on

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Stephanie D. on

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Jennifer West needs to put in her resignation... Maybe find employment at a warehouse or factory where she will not be able to treat customers terribly while wrongfully charging them fees she then never documents and instead pockets...

Marilyn H. on

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Todd T. on

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Mary D. on

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Billy W. on

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Ron B. on

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Very accommodating,all pavement. Very easy in and out.

Steve H. on

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Great service. Fast and easy. Employees were very nice and gelpful

Kevin S. on

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It would be nice if U haul had informed me their trailers use the old style 4 Lin trailer connectors.. Most ALL vehicles in the last 15 years have a 7 pin. I have a few adapters that I could have brought but instead of having one with me or me being supplied with one, I was told I'd have to buy one for $13! That's ridiculous in my opinion..

Duane L. on

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Jerrie H. on

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They were helpful and respectful and on time with the truck

ROBERT G. on

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All was perfect.

Jacqueline B. on

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Laura B. on

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Extremely quick and efficient

Steven D. on

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Lesle H. on

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Michael S. on

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Carol C. on

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Everything went well with the Uhaul location in kingman. The one in Great Falls MT was another story!

Mark R. on

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check out procedure takes to long especialy for a long time well established customer like my self. Your prices are deceptive while your advertised price is put on the signs when all is said and done it almost doubles by the time you hit the check out just make plain and to the point if it is $300.00 dollars just put it out there so people can budget for the purchase.

Wendell J. on

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Stephen S. on

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Consistancey is what I look for when I give a review at a business I use as much as I do with stocktonhill Uhaul.. The equipment, customer service and information I get from the staff is always a step above the norm. Great job guys and gals. SNS RELO SPEC.

Richard K. on

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Professional , swift & courteous - change nothing !

jessie G. on

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Michael J. on

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Promote Allen. He was awesome throughout my whole process. He readily provided all the information I needed as we figured out my moving situation. Amazing experience.

Kenneth S. on

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Cynthia B. on

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Nothing these guys are fantastic

Steven H. on

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terry J. on

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Frank P. on

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It was all good

jesse w. on

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Awesome indoor facility! 5 stars.

sondra k. on

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Great storage place

James S. on

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Quick great service

Mike L. on

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My entire experience with U-Haul on Stockton Hill Rd was excellent. I never had a problem with reservations or with the storage unit rental. All of the staff were always courteous and helpful.

Susan R. on

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Everyone was very helpful, courteous. I was pleasantly surprised. I would use again..

JACQUELINE H. on

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The facility is very clean and well organized. The staff are all friendly and always helpful. I recommend highly!

gloria v. on

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Very helpful, very clean.

Heather G. on

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everyone was nice and very helpful

charles M. on

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great people and service

armand k. on

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thanks for your help for my storage needs.

ronald a. on

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Everyone was very helpful. I was amazed how easy it was to reserve a storage unit and then the ease of paying for the unit and then being able to move my belongs into the unit.Very easy experience.

Diane T. on

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Very helpful and friendly.

Marcia M. on

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The staff works collaboratively to accommodate clientele’s needs. They always have a smile and that makes me feel comfortable. Thanks.

melissa m. on

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I have had a very good experience with U-haul helping me do a work around to load the U-boxes. I had a problem 2 years ago, with help from the manager Jim, this will be averted!

Marcia M. on

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Courteous and helpful customer service.

tina m. on

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Very friendly personnel and took time to answer all of my questions.

MITCH H. on

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Smooth and easy...great customer service.

Tim L. on

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clean, well run

Steve H. on

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Crew is the best

Richard R. on

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Courteous and friendly service by the staff. Thanks

angie b. on

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Great place!

thea h. on

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A 10

Jack C. on

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Great facility--Jennifer was super helpful!

Madeline E. on

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Was the nicest storage unit I have ever used happy with the client control! Thank you

brenda r. on

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Very professional and fast

helen s. on

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First time I've stored something but very nice experience. Employees were friendly and professional. I would highly recommend U-Haul storage.

kellie l. on

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Wonderful customer service

hector c. on

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Easy to get the space. Manager were efficient, professional and caring.

debra e. on

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Ubox wasn't ready for us to unload even though we had a 10am appointment. Waited 40 minutes to get our box. Huge inconvenience for my family who drove down to help us unload our belongings.

Kelli L. on

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Thank you !

Wallace S. on

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Good service. Thanks

don b. on

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The entire staff was friendly and helpful. Trusted

Jimmy K. on

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The only issue I had was the extremely uneven parking outside the unit. It was very tight getting a trailer in. They were very nice units and the staff very helpful

deborah r. on

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Outstanding customer service, easy access, safe.

Jack C. on

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Very clean—staff very helpful

Carroll K. on

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Very helpful!

Kelli L. on

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Thank you so much for a clean storage and for assessing my needs and recommending one truly big enough so I could unload my truck with ease.

Melissa B. on

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The reason why I closed our account was because the price went up.

don t. on

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everything worked out very good

susan f. on

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Staff was very accommodating and great to work with.

Sara A. on

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Love the staff

jill l. on

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I rented 2 seperare units in last 12 months. After going into location and closing out the units, i received notice the following month that my rent is due, It is fixed after i reply to the email.

Mark A. on

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The friendliest and most helpful staff I have had the pleasure of working with...top of their game!

Beau N. on

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Best deal in town

Beau N. on

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Very helpful and friendly, welcoming

Linda H. on

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Very friendly and knowledgeable staff

dean d. on

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Service was great. Navigating the storage units with a large trailer was a bit of a challenge but doable.

KAREN A. on

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Extremely helpful and considerate. Appreciate the Crew at the Stockton Hill Rd Office. Thanks

MITCH H. on

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Keep up the great job.

David G. on

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Everything went smoothe!

dennis f. on

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Very helpful

bobbie k. on

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The only problem I had was the day I removed my last idems my rent was due. Because of 4 hours they made us pay for the whole month. I had two units. One due on 11 one on 17th the big one was empty on

jannet n. on

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Very helpful.

Phil S. on

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I will never use Uhaul again. Payed my rent on the 9th of every month, moved out on a 15th my rent should have been prorated. Bad buisness and won't reccomend Uhaul to anyone.

Katrina S. on

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Customer service is excellent at this facility. Fast check-in/check-out; clean, well kept units and grounds; friendly and helpful staff.

maryann k. on

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Sorry it did not work out for me renting a unit, but the assistance was great!

James P. on

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Staff at this location are courteous, helpful, and have a great attitude.

Evelin R. on

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Friendly staff, very nice storages

amanda w. on

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Thanks guys for helping our move a little easier and less stressful.

EDWIN R. on

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U-Haul, Thank you very much for the storage and relocations I had have with you. CA - KS - TX-AZ - CA. Thank you so very much! Sincerely, Edwin Q. Rosales

terrence d. on

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The only thing that would have made our experience better was if the U-Haul containers could have been delivered to our home.

Jeff N. on

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good

Graceann E. on

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Friendly and always willing to help

Janine W. on

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The Staff was always helpful and friendly!

Alex L. on

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All around great service. No complaints here. Thank you again.

BRYNDA G A. on

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Everyone is very professional, courteous, helpful and kind.

Kathryn B. on

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The steep angles of the pavement outside the units make it more difficult to load & unload but we realize that it is angled for run off.

Larry G. on

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Very helpful staff may my UBox experience great...

lindsee n. on

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I thought my storage was “secure” went to pick it up and the whole place was open for anyone to walk on property. I was very frustrated that I had been paying for a “secure” storage and it Wasn’t.

Mary P. on

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U-Haul is the best when you need to store you stuff