Customer Reviews for U-Haul Moving & Storage at Two Notch Rd

2781 reviews

2339 Two Notch Rd   Columbia, SC 29204
(By Providence Hosp)

(803) 256-7397

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(803) 256-7397

2339 Two Notch Rd
Columbia, SC 29204
(By Providence Hosp)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Leslie M. 
Rating:
5.0

Y'all don't have to improve anything I love y'all and will be using you again very soon🥰. You made so easy to move from South Carolina to Detroit and the return omg was amazing and quick!!!

JANICE ELAINE T. 
Rating:
4.0

Even though I had a reservation, my truck was not available at scheduled pickup time. Got sent to another location that was closed and still didn't have a truck. Second reschedule finally got me a truck 5 hrs after scheduled pickup time.

Aaron G. 
Rating:
3.0

I reserved the truck at one location... Drove there Just to be told to drive to a different location....Got to the new location & the dude had to find me a truck.. Truck should have been ready .. In my opinion

TANIA W. 
Rating:
5.0

the 2339 two notch location did not have me as the drop off location but they made it right and did not send me anywhere else

AMY P. 
Rating:
4.0

I wanted to compliment the young man who was running the store on 7/25 at 9am. He was by himself and handled a very busy lobby calmly and with great communication and understanding. He worked as efficiently and quickly to get everyone on their way. He was polite and kind too. I wish I knew his name because he should be personally complimented. Thank you.

KATE S. 
Rating:
5.0

The check in manager was very proactive in making sure my rental went smoothly....much better than past uhaul experiences..kudos to him!

JAMES H. 
Rating:
5.0

The car had leakage on both sensor in the passenger site before I leave the town (thanks god). I had to call UHAl road side assistant which they send someone to fixed. I called at 11. The tech person completed by 4 am which i did not get much sleep. I wish they inspected car better.

NAVID T. 
Rating:
5.0

The gentleman that helped us out was great. He was courteous, hard working, and professional.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY R. 
Rating:
4.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Geneva S. 
Rating:
5.0

Customer did not leave a comment.

Joann H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

Patrick F. 
Rating:
5.0

Customer did not leave a comment.

CRAIG H. 
Rating:
5.0

Customer did not leave a comment.

RAHEEMA H. 
Rating:
4.0

very friendly and helpful staff, pls with customer service.

BERNARD T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

The gentleman who helped me said it was his first day at that location. He was super nice, super helpful and very professional. I wish I had gotten his name.

Susan D. 
Rating:
4.0

Inside truck box front right was greasy and slippery.

Daniel S. 
Rating:
5.0

Staff was very professional and helpful. No improvements needed.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN G. 
Rating:
5.0

Customer did not leave a comment.

paula H. 
Rating:
4.0

Customer did not leave a comment.

FRANCISCO M. 
Rating:
5.0

Keep up the good service!

JAMES K. 
Rating:
3.0

Customer did not leave a comment.

NABAASA E. 
Rating:
5.0

Everything was great! Customer service was amazing, the truck was clean and ran well, and the employees were helpful and nice.

John P. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Nothing -all was well. We already have reserved another truck for tomorrow!

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

Ronnie T. 
Rating:
5.0

I was impressed with the inventory of equipment and supplies at the drop off location. The representative was attentive and very courteous. I recommend highly this location also.

peter P. 
Rating:
4.0

Customer did not leave a comment.

Debra M. 
Rating:
1.0

I already sent a long email. Sent to 3 locations after my reservation. 2 hours running around for someone to find my reservation. wrong equipment. Credit card charged 3 times. Worst rental experience of my life.

SCOTT C. 
Rating:
3.0

Customer did not leave a comment.

Nora A. 
Rating:
5.0

Customer did not leave a comment.

CHARLES G. 
Rating:
5.0

Customer did not leave a comment.

charles D. 
Rating:
3.0

This rental was smooth. Last time out, was charged double and had to wait several days for credit to be added. Was told that they would take care of me on next rental, this was the next rental. Reminded clerk but didn't press issue. But overall things were smoother this time around and looks like I won't deal with that same issue again.

LESHUNN W. 
Rating:
1.0

I did not receive the equipment I rented. I have reached out to file for the 50$ refund and have not been contacted.

MATHEW S. 
Rating:
1.0

When I dropped equipment off uhaul rep said trailer should have never been issued because it was missing chains to secure vehicle and jack was broken

Luis C. 
Rating:
5.0

Everyone at this location was pleasant and very helpful. I would definitely use this location again.

Dawna K. 
Rating:
5.0

Customer did not leave a comment.

charles D. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Need to fix the key slot

TIARA A. 
Rating:
5.0

The guys at the Two Notch location were great and helped us out after the debacle at the Zimalcrest Dr. location. Thanks, guys!

Steven K. 
Rating:
1.0

1. Fire the entire staff 2. Provide customer service training 3. Ensure the employee is a good match for the position. 4. Ensure that the employee knows their job and is proficient

SHONTAY C. 
Rating:
5.0

Come up with a package deal to help customers with mileage like cost of truck then25 for 40 mile and 35 for 50 miles the over that do the .99 a mile other than that I'm happy

WANDA D. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Marcus D. 
Rating:
4.0

Customer did not leave a comment.

Katina E. 
Rating:
5.0

Customer did not leave a comment.

MARK L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LUKE B. 
Rating:
5.0

Customer did not leave a comment.

Amy M. 
Rating:
5.0

These guys got it going on. They are efficient, quick, funny, I'll go by there again no doubt. Kind of not what I expected from a large corporation

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
3.0

Customer did not leave a comment.

MOHAMMEDZAYD S. 
Rating:
5.0

The trailer appeared it had been in a recent fire. I appreciate the flexibility and stellar customer service at this location. I had reservations at another location (Shade Tree Auto in Laurens SC) that was cancelled last minute on Friday afternoon and that representative was rude to me. The UHAUL representative over the phone was super helpful in helping me locate another unit. When we arrived for pickup the representative on site was accommodating and helpful!!!

James S. 
Rating:
5.0

Customer did not leave a comment.

LARRY S. 
Rating:
3.0

Truck was brand new so no complaints there. The only issue I encountered was the ratchet strap on the car dolly kept coming loose after every couple hundred miles or so. Also the big truck not being diesel was not the most fun.

KIEFER M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Personnel was amazing and helped me back up vehicle. I cant remember his name but he was very kind and professional. Would recommend U haul to all friends and family members.

JOSEPH M. 
Rating:
2.0

I was double charged for my rental in two cards. I used my virtual card to hold and rent and another to use at the pick up. I was charged on the virtual and that day and have not been reached out to after the issue.

Brian M. 
Rating:
1.0

When I arrived after I found out from the location I reserved it from that the reservation has been moved they didn't have what I needed was transferred to two other locations. Wasted two hours. Communication was horrible. I had no issues with the locations but the company needs to do better. Epic fail

ERIK LEE R. 
Rating:
5.0

Customer did not leave a comment.

DARIA R. 
Rating:
2.0

I rented a 6x12 trailer for 10 hrs. It was returned within that time window on the same day. I was told a receipt would be emailed to me. I received my receipt and I was charged for the 27th thru the 30th. Instead of being charged 40.99 I was charged 122.98. The guy at the store that the equipment was returned to said he'd take care of it. Now, why am I charged for 3 days? Why wouldn't anybody reach out to me if I rented a trailer for 10 hrs and it supposedly wasn't returned for 3 days? I need somebody to check the cameras and return my money. People need to be more careful especially since those of us who use this service are probably on a budget.

Crystal F. 
Rating:
2.0

Customer did not leave a comment.

lincoln M. 
Rating:
5.0

You guys were great...very nice people person

TRACEY F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL J. 
Rating:
5.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Customer did not leave a comment.

karen W. 
Rating:
5.0

Customer did not leave a comment.

WILLIE J. 
Rating:
1.0

Hire workers that want to work I was over charged.

Pamela M. 
Rating:
5.0

Customer did not leave a comment.

Terrence D. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

This U Haul location, both management & staff/ employees come Highly Recommended-- I was well pleased-.

Gloria M. 
Rating:
5.0

Customer did not leave a comment.

Paul T. 
Rating:
2.0

the truck i rented has a dodgy transmission, it jerked a lot when shifting.

mark J. 
Rating:
5.0

Customer did not leave a comment.

SCOTT T. 
Rating:
5.0

Customer did not leave a comment.

MARK L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FREDERICK D. 
Rating:
5.0

Customer did not leave a comment.

PAUL W. 
Rating:
5.0

The check-in process was seamless, and the attendant came outside to get the keys when I returned the vehicle. These small acts were extremely helpful to me on a long day. Grateful for the help at this location.

EMILY G. 
Rating:
5.0

The trailer was fine. But the blankets that were in the back of the unit were damp and had a bad / mildew odor. I put them in plastic bags to contain the smell. I didn't pay for them so not a big deal. The gentleman working the store in Columbia should get a raise. He was there by himself, and the store was very busy. Even with that stress he was pleasant and helpful.

Timothy J. 
Rating:
5.0

Customer did not leave a comment.

HALEY B. 
Rating:
5.0

Very helpful

ALAN R. 
Rating:
4.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Customer did not leave a comment.

medea B. 
Rating:
3.0

Customer did not leave a comment.

TOUREE S. 
Rating:
5.0

Customer did not leave a comment.

William A. 
Rating:
5.0

Customer did not leave a comment.

medea B. 
Rating:
5.0

Customer did not leave a comment.

JUANITA S. 
Rating:
4.0

Trailer worked well but it had significant rust and very faded paint. 3 rivets holding the door tracks to the trailer also failed during the rental.

KURT L. 
Rating:
5.0

Customer did not leave a comment.

Margaret W. 
Rating:
5.0

Customer did not leave a comment.

MARK L. 
Rating:
5.0

Customer rep was friendly and efficient

David S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ALLEN H. 
Rating:
5.0

Customer did not leave a comment.

COLIN S. 
Rating:
5.0

Employees were VERY helpful and polite!!!

DAVIDMARSHALL S. 
Rating:
5.0

Very helpful people

Timothy T. 
Rating:
2.0

Customer did not leave a comment.

JOHN L. 
Rating:
3.0

Customer did not leave a comment.

BRITTNEY O. 
Rating:
5.0

I got screwed over by U-haul with my original reservation. I am very unhappy with the overall experience. The guy behind the counter made everything right.

NATHAN L. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Back
To Top