Customer Reviews for U-Haul Moving & Storage of Tippecanoe

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Tippecanoe

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rafael l. on

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RAUL JR C. on

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John S. on

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Good clean truck. Fast service out and back in. Friendly staff.

THAD G. on

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5 starr service,

Lance M. on

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Antonia C. on

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MARSHA J. on

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Service is slow.

lavdona b. on

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Keith S. on

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Jonathan S. on

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Service was fast and easy, personel was atentive and on point...

james t. on

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Christi M. on

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Carolina A. on

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Francisco M. on

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SHARON F. on

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SAMMY H. on

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un fairly charged for something I did not use

Thad G. on

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COFFEE, LOL. YOU guy's are the best. thank you....

MIKE P. on

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frequent renter discounts

Vicente S. on

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Kind of rude

Andy L. on

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The location was clean, but not in an inviting location.

MIKE P. on

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Frequent renter discounts

Robb H. on

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Just a little faster processing time would have been nice. Staff was very courteous. Took some time to get the truck which was literally empty of fuel. Went less than 5 miles and low fuel light came on.

Karen R. on

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Sabrina t. on

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EMMANUEL R. on

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eula m. on

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WILLIAM H. on

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I came into the store requesting to speak to a manager due to 2 previous Uhaul locations not having the truck I had requested. The employee working the counter said the manager was not in but he could take care of me. I drove nearly 10 miles to get to this location and the employee helped me with both the cost of the truck and miles. I did not plan on doing business with uhaul after this move but thanks to the employee that took care of me I will definitely be back to this location if I ever need a truck.

Christine Z. on

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Brezya R. on

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Lela W. on

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Isabel S. on

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I have a storage unit from august to January , been there several times. have hard time with some employees, can not contact the manager even they take my info twice. I reserved a truck by email, they know I was moving out, an employee name Carlos Lopez with bad attitude denied my paperwork for moving out of storage even was emptied already. Move out the 29 of January end of monthly agreement , he said I do not let them know 3 days prior of moving ( agreement do not mention that) . He tell me I need to talk other day with the manager he will not will check out my storage at all. He get mad due to I don't speak English well and have disability of bad hearing ask me 3 times my reason to be there and 3 times my last name , I have to give the guy my receipt to show my last name and when I see his last name on name tag I ask if he can speak Spanish he got more attitude tell me he understand even Asian if I speak to him. I just leave it that way when he refused to help me with my check out of storage. But other employee help me very good with my rental truck excellence manners and go extra mile in the care service His name is Angel .

Kandi T. on

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JOHN PAUL CORPAN b. on

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Staff was very unfamiliar with connecting a trailer to a vehicle while connecting their trailer to my vehicle the attendant has blown several fuses the trailer wiring was touching metal and bare and The attendant was very rude I made a reservation did early check-in and the attendant said my reservation didn't exist even though i had a copy of it

Diana S. on

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I was able to reserve online and check in online too I was out the door and in a truck in 10 minutes

Jose M. on

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Have more employees at site waited for almost 1hr to return vehicle back in , only one employee was working at the time I returned the vehicle back He was very professional an did his best with the amount of people that were their at that moment with some of them getting mad at him. Great employee

Mandy H. on

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Although the equipment was clean, the smell in the cabin was unbearable and causing me to be physically ill. It was a combination of cigarette smoke and a VERY strong air freshener.

David L. on

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DRINA GAIL A. on

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Samuel R. on

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RAYMOND S. on

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jose p. on

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Make sure the doors to the entrance work

CHERI W. on

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We needed a last minute moving truck rental. This U-Haul had what we needed and we were in and out in a timely manner. We couldn't get the truck back before the office closed at 8pm but they have the convenience of after hours drop off and a night key drop box.

ERICA ALICIA R. on

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Janice B. on

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Just love Abel and staff will see them next week I will go no where else but this location

James B. on

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Gustavo L on

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The getting the U-Boxes was great, but I have not been able to talk to the Uhaul store since.

Steven c. on

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Ashley P. on

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Aida F. on

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Did not go inside or stay too long on site. It was getting dark, couldn't properly assess.

Alexis P. on

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Raaya H. on

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DEBORAH M. on

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yolanda a. on

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Tina P. on

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your good

reginald p. on

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A little bit of mix up renting at one location and picking up another. Thankfully, things were worked out in a satisfactory and expedient matter. U Haul is always my first choice!

Randy W. on

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Great customer service and very knowledgeable employees

Allyn M. on

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Yard guys a little distracted trying to also fill propane bottles, while rental customers stand around and wait for service....

Daniel B. on

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FAITH LORRAINE B. on

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Julius P. on

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Michael B. on

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Robert C. on

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Rosalind M. on

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jimmy a. on

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richard s. on

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Check-in was very quick and I was on my way. On return, it also went well. Thanks for helping make our move less stressful. And the truck (GMC 26 footer) was great

EMILY J. on

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Very dissatisfied with keep my deposit an only get 14 dollars back

DANIEL V. on

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jessica b. on

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There was not enough tools (furniture dolly) to fill my reservation, but the manager took care of it.

DWIGHT N. on

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I was asked if I wanted to rent a hand truck I said no and then I discover a hand truck in the truck in my way the whole time I was working!

Bobby Allen Jr. H on

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I had not felt encouraged to purchase anything from the store but yes I reserved a moving truck thank you.

BARBARA ANN Q on

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When asking about returning unit to other location, staff not very helpful. Also, when we turned in truck w/trailer we included a pack of unused furniture pads and they were not refunded.

MARIA P on

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We tried to paid our bill pass due amount we are a non-profit organization in San Bernardino same day we tried to paid they sold our goods for $5.00 we are heart broken Ms. Powell

HOAB H on

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service was good.. they just forgot to check us out and then sent a late notice

CHARLES NEWTON S on

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Nice clean showroom. The outside of the facility is fairly clean and maintained. It reminds me of the Broward facility in FL. Not enough staff to offer customers a fast and friendly atmosphere.

REX LOWELL L on

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Why am I required to purchase another lock from Uhaul?? I have my own locks and if you are not guaranteeing my safety, then you are just sticking it to me to get more $...

MARILYN H on

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None

JORGE R on

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Thank you!

JOHN L on

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The personnel who helped us at the U-Haul Center were exceptional. All of them.

MONTE S on

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Friendly staff.

MICHAEL L on

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Won`t accept my comments.

MONTE S on

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VERY helpful and efficient. Staff was kind and polite.

ERNEST D on

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Bit of a mix up on storage size, but other than that very good

JOHN D on

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Christopher: Thank you. I always felt assured my trailer in storage was in good hands.

CHRISTOPHER E on

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Chris is wonderful

KELLY Y on

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Very nice

CHAUNCUY W on

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Under staffed. 6 people waited inside Alone. When we ask about it. The young lady took offense

CHAUNCUY W on

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Under staffed. 6 people waited inside Alone. When we ask about it. The young lady took offense

Rakesh A on

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Christopher and Giovanni were great. They were so kind and helpful. Great customer service.

TRACY H on

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Chris and staff was very thoughtful v and friendly. Had a great experience and appreciate all the kindness from Chris and staff. Thank You Chris and Staff on baseline/Tippiacoune U-Haul.

TRACY H on

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Chris and staff was very thoughtful v and friendly. Had a great experience and appreciate all the kindness from Chris and staff. Thank You Chris and Staff on baseline/Tippacoune

JOHN D on

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Good customer service attitudes appreciated.

CHRISTOPHER E on

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The manager, Chris, was totally awesome. Thank you so much.

JESUS P on

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Just thnks

RODRICK A on

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The service was great but non-customers lingered outside the facility

REGINA K on

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excellent

JORGE Z on

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Thank You Chris

KAREN J on

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The young man that checked me in was outstanding!

STEVEN J on

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cock roaches in back storage unit e007

AL P on

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I was very pleased with the overall service I received from the U-Haul staff.

PAUL L on

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TheshinningstaristheAssistantManager DeniseShewasfriendlyhelpfulhonest andaverypleasantpersontoworkand communicatewithThemenintheyardwere goodA200acharacterlimitforareviewof YOURemployeesShameonYOU

LARRY W on

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Again, this time. Kenny was wonderful, helpful, informative and professional. I was struggling w/ tough situation. Kenny UHaul made my journey MUCH better. Thx so much.

LARRY W on

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Denise, Kenny Giovanni, ALL, were very professional, personable, extremely helpful. I was in real bad spot, for me, and they really made lemonade from my lemons.

DENISE G on

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Everything was great! Staff is friendly and helpful storage was clean! -:

ROBY W on

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Employees were very helpful.

CONSUELO V on

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The staff was great

ABBEY S on

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U box wasnt ready at the confirmed time, so they put my stuff in the display case, which was in really bad condition. Lock looked like it was going to fall off the hinges.

DENISE G on

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Raul n Chris gave me very good customer service the storage unite was very clean when I moved in. I would be gladly to recommend uhaul to all my friends! -:

MIRNA O on

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The bathroom was nasty pup all over.

GLORIA T on

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the staff was very helpfull. thank u soo! much.

KIM W on

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service and experience were excellent, would use this storage facility again.

MIRNA O on

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The area was clean and convenient to store and leave the truck.

BRUCE D on

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It was perfect.

MANUEL R on

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I really liked this U-Haul establishment compared to others I have had the unpleseant exxpierence. The uhaul assocuates were very professional and courteous.

ANTHONY C on

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The storage space was smelly.Had to use own disinfectant. Apart from that, all ok.

CENNIE F on

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I really didnt like how i was treated.

CASSANDRA N on

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Good

CASSANDRA N on

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Good

BRITTANY A on

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We wanted to move out on the second because of work schedules, etc however, we were told we had to pay the full $150 for the few days we were there past the payment requirement.

DEANA L on

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Everyone was very helpful and freindly.We were in and out in no time.

CAROL G on

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VERY GOOD EXPERIENCE

TOM M on

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Good service

WINTER M on

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Staff was rude and insulting.

RODNEY F on

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very good

ROCHELLE R on

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The manager was very nice and professional.

GUSTAVO D on

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good excellent service,always helpful towards there customers

TANISHA B on

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The facility was very well maintained and the manager was very helpful and punctual. Mark Ford I would return to this facility if I need to use U-Haul`s services in the future.

CHARLES K on

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The staff were very helpful and efficient.

GILBERTO A on

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Great staff, very good at helping customers. Will recommend this storage location to others.

PATRICIA H on

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Very helpful and friendly