Customer Reviews for U-Haul Moving & Storage at Page Ave

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Page Ave

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LAWRENCE C. on

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The people there were very professional and nice to deal with. I would recommend them to anyone. Keepup the good work.

Sean V. on

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Northside C. on

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Rob G. on

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shawna c. on

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Brittany A. on

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I had a horrible experience but it was not the stores fault. I reserved a uhaul online for Saturday 5/27 originally right by my house. Had a call center lady call me and tell me the only uhaul place I can pick the uhaul from was in overland 30 minutes away from me. Come to find out that she lied to me there we're 10 uhaul available at the place where I originally was going to pick up at. I told the store what happened and they took care of EVERYTHING! This lady I talked to should be FIRED! Because it should have cost me 130$ if it wasn't for this store being so understanding about what happened! This all excellent people!

Jennifer A. on

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David F. on

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Abigail H. on

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ARUNAS P. on

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Very nice people excellent service well done job.

Jeff R. on

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I liked the quick return. The gentleman that help me check out with the trailer was very helpful and courteous. Whole experience was good. Thx

Christopher P. on

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When I rented the trailer I was told that it would accommodate a queen size mattress and box spring. When in reality the trailers rear door will not even allow a full size box spring to be loaded, even diagonally. It was not feasible at the time to look for another trailer so I had to lash the box spring to the roof of my vehicle in order to get it home. Hight, width and diagonal measurements of the cargo door placed in the trailer description on the Web page would be very helpful to many people such as myself.

ROBERT S. on

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vERY FRIENDLY AND HELPFUL AND PROFESSIONAL

KEVIN W. on

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catherine w. on

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RANDY B. on

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I have rented a cargo van 3 times from this location and each time the staff has been very friendly and helpful.

Natalie G. on

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Holly Z. on

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Excellent service; when I received the email that my u-box had arrived at my location, a follow-up email the next day would have been nice to let me know the process (the scheduler would contact me the next week) that I had to wait a few days for delivery.

Dexter W. on

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Dennis C. on

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MIKE A. on

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Ernest G. on

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Paul M. on

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Explain the buttons on the key. The alarm went off and sounded for 5 minutes until we figured out how to turn it off. We did not know how to open the locked rear and side doors and finally found the button on the key. But, overall... a 10 rating out of 10

marietta h. on

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Representative very courteous acknowledging us as we pulled in to drop off truck. Congratulated my son after finding out he had just graduated college and about to start a new job.

Cheri R. on

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corlis e. on

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Daniel L. on

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I've rented from this location several times. Each time I've experienced quality equipment and great customer service.

Charles W. on

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JOHN N. on

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Staff very pleasant and helpful, both at pickup and check-in. Thanks!

BRYAN r. on

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Ahmed D. on

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Mark H. on

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Katherine P. on

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Anna M. on

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Extremely friendly, even suggesting nearby stores and restaurants where I could kill time waiting for my hitch to be installed

Wilma B. on

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chad c. on

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Shana was the best. She goes above and beyond and I couldn't have asked for any better experience than I had. I will definitely recommend uhaul to others due to her customer service and the overall experience.

Sam H. on

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The dealer at which I dropped off the truck was running a round trip special between St. Louis and Kirksville which would have gotten me the equipment I reserved and saved me more than $100. This type of discount should be advertised on the web site when the pick up and drop off locations are selected.

Taylor S. on

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David K. on

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All good, very easy process.

JEAN S. on

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John D. on

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It was hot. Water while we waited for the truck to be checked in would have been like Mana from heaven.

Sheila C. on

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Using a Corporate Certificate should be input as Prepaid and not a hold put on my credit card. This was a donation from U-Haul for the Nonprofit and I was the volunteer picking up the van. It would have nice to just put it as Prepaid and then charge my card if it was any overages. Other than that everything went smoothly and I felt proud riding in a U-Haul van. I will be posting pictures at #u-haulfamous later.

Addisalem Z. on

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Terry H. on

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Michael h. on

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The people at this location are always professional, efficient, and friendly. We enjoy doing business with your company at this location. The equipment is well maintained.

Mark D. on

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Megan was very helpful walking me through the process and at her suggestion I picked the truck up the night before . Getting an early start the next day and returned the truck in a timely fashion . Megan is a excellent employee . Thank you .

FRANCES H. on

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Megan assisted us. Upon returning the truck she came to our car to hand us the wallet my fiance' left in the cup holder. She was very expressive about "thanking her" because she found it. My fiance' even gave her a tip. As we were leaving the lot, he had the intuiton to check his wallet, which is a 2 fold wallet (impossible for a single bill to fall out without all of it coming out). He was missing a $100 bill out of 2 hundreds and 4, $20 bills. When we questioned Megan she became suspiciously nervous, blaming the other passenger of the truck when the wallet had been in my fiance' eyesight until the truck was turned in. As she noticed that we knew that the money was in the wallet when we arrived Megan insisted that we left her recheck the truck. We sat in the car, and I watched as she walked over to the truck which had been pulled forward and went into her clothing and IMMEDIATE CAME BACK WITH THE $100 BILL! AND THE ONLY THING HER ASSOCIATE HAD TO SAY TO MY FIANCE WAS "WELL YOU GOT THE MONEY BACK DIDN'T YOU?" Megans eyes started watering and she could barely light her cigarette from shaking and when I looked at her she walked off to make a phone call and starting crying when we said we were calling corporate. THIEVES AND CROOKS. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE BECAUSE OF THEIR HORRIBLE ETHICS. Everyone knew she stole the money and no one even simply apologized!!

AMBER H. on

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Megan was a delight and made my day so much better. She is a movers angel. Thank you Megan.

Jay L. on

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Very friendly and helpful personal staff. I will be back!

Mary L C. on

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melissa l. on

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teresa r. on

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CARL B. on

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Same comments as Morse Road location. These folks were extremely accommodating and helpfull. I wish i would have written down names to give personal credit for services. Excellent experience.

Jennifer A. on

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Kevin B. on

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Yes, I would refer the Overland Uhaul.location.

LAURA CANNON S. on

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This U-Haul location is the BEST - they take great care of their customers.

John M. on

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LAURA CANNON S. on

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Kenny and his Crew are the best - they always exceed our expectations - thank you for all of your great work.

LAURA CANNON S. on

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We needed 13 trucks for a special event and this location ALWAYS gets everything we need - extremely organized and friendly - thanks, Kenny!

LAURA CANNON S. on

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Kenny and his Crew are the best - they always exceed our expectations - thank you for all of your great work.

LAURA CANNON S. on

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Kenny and his Crew are the best - they always exceed our expectations - thank you for all of your great work.

LAURA CANNON S. on

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Kenny and his Crew are the best - they always exceed our expectations - thank you for all of your great work.

LAURA CANNON S. on

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Kenny and his Crew are the best - they always exceed our expectations - thank you for all of your great work.

LAURA CANNON S. on

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Kenny and his Crew are the best - they always exceed our expectations - thank you for all of your great work.

LAURA CANNON S. on

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Kenny and his Crew are the best - they always exceed our expectations - thank you for all of your great work.

LAURA CANNON S. on

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Kenny and his Crew are the best - they always exceed our expectations - thank you for all of your great work.

LAURA CANNON S. on

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Kenny and his Crew are the best - they always exceed our expectations - thank you for all of your great work.

LAURA CANNON S. on

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Kenny and his Crew are the best - they always exceed our expectations - thank you for all of your great work.

Marlene K. on

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Kathy R. on

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Kirk M. on

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Craig A. on

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Mike K. on

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Santosh A. on

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BLANCHARD M. on

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If you can have in next time the french interpret.

JEFF L. on

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The Overland and U-city stores were excellent. Outstanding customer service by both Erica and Kenny! If you are looking to move or store your goods I would highly recommend these locations. The employees did everything they possibly could to ensure my move went perfect. Both locations storage rooms were the cleanest I have ever seen. I felt 100% safe with storing my personal Items there. Outstanding job and I thank you!

Holly G. on

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CINDY H. on

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The only thing was I could not pick up a small pull behind trailer with my Jeep due to the soft top, so I had to go get another vehicle to attach the trailer too.

julie c. on

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Great Service and trailer was in great shape. Staff attentive.

david t. on

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Very helpful with quick check in service! When we came back with truck they met us outside and had everything ready to pay. Very happy with how it all went smooth!

Donald E. on

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Carol C. on

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Excellent service, friendly, efficient

Donald E. on

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joan d. on

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I returned it after hours and it was a problem figuring out what to do. It would be nice if the instructions were clear.

Julie C on

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Never saw the delivery person but they left it where i asked and picked it up promptly.

Andy M. on

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RON C. on

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Your guys at this location do a great job. We use them regularly!

Ukan L. on

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Bharath B. on

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Donald C. on

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Always so pleasant and helpful. They go the extra to make things right and the customer happy. We will be back!!!

JAMES V. on

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The key drop at this location was very hard to find/not well marked.

Brittany S. on

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Monica J. on

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Adam S. on

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Sung C. on

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Valarie W. on

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Jeff S. on

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Always a great place and team to work with!

charita w. on

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Steven K. on

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First, they made my reservation for "in town" after I told them I would be driving 200 miles away and dropping off. So they quoted me for a 250 mile in town trip, for a truck that was not available for one way use. I later found out not only did I need to go to a bigger truck for 1 way use, I also had to pay 2 days rental and insurance even though I had the truck for less than 24 hours. When I attempted to drop off the truck, it was discovered that they had charged me for a utility dolly that I did not request nor receive, and they had incorrectly noted the level of the fuel gauge. They had also sold me extra packing materials, which they assured me I could return if I didn't use. I was not able to return the unopened package because they did not give me a receipt. Horrible experience and it's truly a shame how incompetent they were.

BRIAN F. on

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Thank YOU!

Carol R. on

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steve s. on

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steve m. on

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offer special rates to customers on weekends.99 cents is steep,but i know yous have to make money.offer like 89 cents from time to time to say thank you to customers

Brian F. on

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Free donuts. Seriously, just keep up the great customer service!

SIDNEY H. on

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Charles G. on

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You all were great. Very knowledgable staff.

VAN H. on

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Vernita M. on

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Melissa E. on

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Daniel H. on

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Experience was fantastic. While I was doing the paperwork, a female employee took my truck keys, hooked up my trailer and brought it up front. She got the hitch out of the rear, and the light adapter plug out of glovebox and had everything ready before I had paperwork done. New experience for me no one has done that in the past.

Sheena W. on

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Can't think of anything. Had a great experience, and I love how easy it was to make a reservation and edit it online. Will definitely return in the future!

Sharon S. on

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The only issue was the call center when I had a problem. I explained to the rep that I couldn't start the van. His first response was to put the key in the ignition & turn it. That made the conversation go wrong. It was 2:30 am & I was tired. He did finally help. The other aspects of my experience was great.

michelle p. on

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Cherell J. on

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Greg E on

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Great service, thank you

MARK B on

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staff was great

Antoine L. on

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Stevie H on

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The guys that helped me yesterday were great! I appreciated the laughs, and the full tour and guidance getting started! THANKS!!!!

MICHAEL K. on

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Ghaffar G. on

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The truck was in outstanding condition. Staff was quite friendly as well!

Jeff D. on

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Need to maintain engine and transmission, as it has been noted on numerous reviews that the trucks have issues moving from 1st to 2nd and 3rd gears.

Melissa E on

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Shana O`Donnell is great!

Cherell J on

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The staff is extremely friendly and very accommodating. Even when I needed some things changed at the last minute, they were helpful. I highly recommend

William S on

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Driver was friendly and very helpful.

Leah C on

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The box wasn`t delivered on time and all my help had to leave by the time it was dropped. I`m really hoping drop off/arrival date are accurate.

rogelio r on

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The woman I worked with 3:45 pm Nov 8, Megan I believe, was incredibly helpful and very accommodating. She matched my sense of urgency perfectly. I will recommend others.

Mary W on

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I love the customer service.

PARIS H on

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Great

Karen W on

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One family memberof mine has already used Ubox after seeing how it works, and a second person plans to use Ubox later this month.

Karen W on

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Military Movers are very efficient, professional and packed the Ubox to prevent shifting.

Stan S on

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BOX LATCHES ON 1 HAD TO BE NAILED SHUT... ANOTHER BOX HAD A BENT LATCH... 3RD BOX WAS GREAT!!!!

MIKE M on

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Service was great and facilities were convenient. No complaints.

Daniel S on

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Thanks!

cyndy h on

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First leg of the move was great!! I had nothing but a positive experience with the St. Louis staff!

Alan A on

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I am selecting a Poor rating because the Uboxes did not meet the dimensions provided and a large portion of my stuff did not fit.

billie a on

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There was a lack of direction once the box was booked.

Javaria s on

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My lock was cut open before I received my box. I am missing mattress pad, car vacuum and lots of other stuff. Obviously, somebody from uhaul cut open the lock and stole stuff from there.

FRED J on

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Service was friendly, prompt and professional. The U-Boxes were very easy to work with and held more than we expectred.

cyndy h on

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The first leg of this experience has been excellent!!! Great customer service and timely on all fronts!!!

Daniel S on

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Thanks!

sierra C on

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Delivery driver was super friendly and very helpful.

Barry D on

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Driver was prompt and very nice to work with. She was also friendly with my kids who enjoyed watching her unload the box

Craig S on

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Very simple and easy to use.

JILL C on

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The staff initially was busy and not very friendly. It took too long to check in. Then the code card and the intercom did not work so it took even longer when I returned to store my stuff.

Dale B on

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More direct phone numbers to UBox specialists especially local would help. For example it wasnt clear who to give custom forms to.

Marina M on

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Great and informed workers

MARK H on

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Nice storage space when temp control is needed.

Angineh D on

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Horrible experience.

Luke B on

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The help I received from this store was much better than any help I got from the UHaul 1-800 number. The U-Box driver did an excellent job.

Erin W on

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Great service, very easy process. A little on the pricey side.

Lauren W on

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The website messed up the request for the boxes, but the local U-Haul scrambled and got me the boxes when I desperately needed them. I will use this U-Haul again.

Leah F on

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Two latches on one box were broken but one of the guys took the time to replace them right in front of me. Great customer service all day!

COLIN P on

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Great facility, I had everything I needed to move in and out of the unit at my disposal.

MUSSIE B on

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The hallways and doors are very narrow. It is very hard to put furniture in even if one chooses the right size.

Eleanor A on

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Kenny Kramer and his staff were extremely helpful!

Eleanor A on

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Kenny Kramer and his staff were extremely helpful!

DERRICK B on

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Bob’s Storage on St. Charles Rk Rd is nicer. They allow 24/7 access at no extra charge. They have a security gate that offers added security when I do need to access my storage late at night.

William G on

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Shanna was fantastic! The kids loved her and she made the move so much less stressful.

TERRY L on

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it was great at this location

Cheryl F on

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Shana who deliveredand picked up the U-Boxes was the greatest. U-Haul should reward her for her work and customer service. Zachary`s team loaded our cubes did a great job loading the cubes for use.

TAMMY P on

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I really like the fact that the manager of the company helped me with all of my moving questions and answers me in a way that was very professional. Kenny Kramer and staff was awesome.

YUMEKIA P on

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I love Uhaul. The workers are great. The manager Kenny is a great

BRIDGETTE C on

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The establishment was very friendly and helpful.. I will use them again as well as recommend then to friends and family..

SHARON T on

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great place

rachel m on

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Thank you!

CHARLOTTE G on

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Staff was very friendly and helpful I would definitely recommend to a friend or relative!

PAUL B on

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Your rates are higher than most storages

VALERIE G on

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Hours are short for those who get off in evening.Thetr is no lighting in a actual units, which is where it`s needed.very secure though.

CAROL J on

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I was very impressed with the service and the facility cleanliness!

NORMAN K on

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Staff unprofessional and seemed indifferent.

ANGELA G on

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The service was very good

Liz B on

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The employees were very friendly and very knowledgeable. The process was quick and easy. The staff made everything easy to understand. I would highly recommend the U-Box service.

Dawn L on

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Everything has run smoothly using UHAUL Ubox. I`ve had a great experience and would use this service again.

Daniel S on

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Thank you for your extremely helpful service!

Lee R on

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Boxes were delivered and picked up late due to delivery truck mechanical issue resulting in a week delay which looks like I was charged for which is about 48% more than quoted.

Dawn L on

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My mover was on time and very professional. He got everything packed away perfectly to fit for a long safe ride to Dallas from St. Louis. I would definitely use this service again in the future.

Daniel S on

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Everything about the U-Box experience, especially the customer service, was excellent. Thank you.

Dyan M on

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U-box is clean and well equip with protective cloths for my stuff.

Dennis M on

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Your website didn`t let me pick UNLOADING my filled U-Box it tried to schedule loading an empty U-Box. I got it sorted but your website should have asked me which I wanted: load or unload.

kelly n on

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Amanda was exceptional. She was helpful and understanding of our situation.

BRITTANY V on

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My overall experience was good but all of my belongings were covered in mold once I moved them out.

Chun-yu L on

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The staff was helpful and friendly.

Yvonne B on

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emailed response to kenny_kramer@uhaul.com

GARY P on

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I received a call a week before the move to confirm and they offered any additional help. This was the easiest move I have ever had. Thanks and I will most definitely use again if the needed!

CRYSTAL P on

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when I paid my bill in cash every month staff we very helpful and friendly

rita m on

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The experience was great. I would appreciate only getting one review or feedback request per move, though.

rita m on

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Renting the storage container and hiring the Moving Helper was an excellent and affordable option I didn`t previously know about. It was a Godsend.

KAREN W on

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Worked hard to solve our problems. Good staff and very helpful.

alan h on

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We have not received the box.

James G on

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While this has nothing to do with the store at Page Ave., 2 of my U-Boxes did not arrive on the scheduled date - and nearly one week later are still not even in transit.

CHARLES B on

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The Page location staff has always been great.

Marguerite P on

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No complaints. Very helpful staff.

MEGAN M on

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The service was speedy and knowledgable. They were informative but didn`t hover.

Marguerite P on

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My questions were answered politely and professionally.

Brooke H on

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YOUR COMMENT WINDOW IS TOO SHORT TO WIRTE ANY MEANINGFUL REVIEW. CHANGE THIS.

SAM C on

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Excellent

Seth L on

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Box was 3 days late. Employees were clueless. I was told 3 days my UBox was on a truck for delivery, box had never left trucking terminal. was like pulling teeth to get info.

CASSANDRA T on

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It was great. I had no issues

VANEISHA P on

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The staff was very helpful and the manager was very pleasant during my experience. Moves are so stressful, my experience with Uhaul overland was not. Excellent job to management and staff

LAYLA W on

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The delivery staff did an excellent job! They were extremely friendly, efficient and professional. We were very pleased with our U-Haul experience!

SANDY B on

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The staff was friendly, helpful, answered all my questions, and very accommodating to all my needs while I was there. Thank you for your help during my recent stay. Sandy Baker

Amber S on

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Fantastic experience, the employees were AMAZING! My only complaint is that the UBoxes are a little pricey all the way around, but I good service.

LARRY E on

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The facility was very clean and the staff had awesome customer service skills.

ELIZABETH J on

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the staff was very kind and helpful to us. I would recommend u-haul to everyone. Elizabeth Jacobson

JONATHAN S on

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Great staff! Friendly and helpful.

Carolyn B on

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The U box wasn`t ready for our Helpers - that took extra time we hadn`t planned

DEBORAH D on

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The manager and assistant manager went above and beyond for me. I am so grateful for all their assistance.

LARRY G on

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My main complaint is that in one of my early months, I was out of town and came in and paid my storage 4 days late, instead of the allowable 3 days and manager refused to refund the $15 late fee.

NICOLE R on

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Everything was fine. I would like to have the time prorated. I moved out on 10/11 but was charged for the entire month. I don`t think that was fair. Please incorporate that service to customers.

DANIEL H on

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Staff in Overland told me that my U-Box could be delivered to my new residence in Walla Walla, WA once I got an apartment. This was a lie. Now I`m stuck with a UBox 1 hour away and no way to get it

JEFF K on

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Very Good.

TIM N on

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Great

ELIZABETH D on

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The u box was not delivered when they said it would be. Then they did not pick it up when they said they would and I had to call them 10 times before they came and picked it up.

RYAN R on

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Easy to get in and out. Nice location. No issues

WILLIAM C on

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Very helpful. Suggested we place our largest piece in the room before finalizing to check it would fit.

LINDSEY W on

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Uhaul in general made my moving experience fantastic! Received a fantastic deal on storage until and the staff were excellent.

SARAH P on

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If I had not called to confirm on the day of delivery, my box would not have been delivered as my paperwork had gotten misplaced. Boxes were picked up 3 hours late.

ESTHER M on

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The location called to remind me my U-boxes did not have locks and offered to put locks on the U-Boxes. Overall great customer service.

ERIC K on

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Assumed 4. Ended up with 6. STL Movers looked like they threw things in. Helena Movers passed us off to another who cost more. Move went well, but cost over $3500 more than quoted.

ALAN N on

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I wasvery happy with my service, the communication was excellent, and the pickup and delivery of the u-box was fast and I am 100% satisfied, tyvm !!

ALAN N on

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I was very very happy with the total service I got and the communication was great speedy delivery to Miami, I couldnt ask for better service, I am 100% satified...tyvvm!!!!!

HEATHER N on

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Excellent service facility! Only issue: Required a specific lock. You may buy it elsewhere, but if you don`t know until move in you are stuck buying theirs. Just wish that was more transparent.

LAMONTE J on

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No comments. Thank you for the service.

MINDY I on

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I was not told it would take a week to pick up the box. At this time I would not recommend your services but hopefully that will change.

JUDIE J on

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Not as large as I had imagined, but very satisfied and meets me need totally. Very good service when operating on a tight budget. Staff VERY professional and friendly.

JERE J on

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Was an easy and enjoyable experience. U Box actually shipped quicker and arrived almost 5 days early. Fantastic!

MARY M on

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U-Haul is one of the best companies I have ever dealt with. Four years in storage and numerous truck and trailer rentals, and zero problems.

TOM Z on

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Great service was able to deliver box before snow storm hit.

CHRISTINA S on

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Easy, convient, and great service!

LARRY S on

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The movers A to B Movers were excellent!!! I will use them again on future moves!

DAVID J on

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Awesome experience. Great staff at both locations. They went out of their way to accommodate our needs!

ELIZABETH P on

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We rented a climate controlunit, however when we went to get inside the security feature was down and we had to wait in the cold for 25 minute for the guy to fix it.

ITENDER S on

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U Haul staff, particularly Angie, at Page Ave in St. Louis was very helpful and considerate.

VIGNODHAR K on

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Excellent service

TIMOTHY G on

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I arrived at 9am or so and it took 6 hours for me to unload my truck and trailer. The computer wanted to charge me another day. The staff made sure that that did not happen. Thank you. Cheers.

TERAH F on

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Responsive staff. Furniture pads weren`t inside when it was delivered, but this was resolved quickly. My items haven`t shipped, so my overall experience remains to be seen.

JENNIFER V on

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Do not use their recommended movers

ETTA R on

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I really did like that the facility was clean. Customer servce made my experience very good.

LISA S on

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Shana ODonnell and Amanda have to date been wonderful. It is nice to see women in a business that should and needs to meet the needs of the female customer.

KEREY M on

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The delivery lady was excellent calling the 800 was the better way to go. We had tried calling the local St. Louis, mo. warehouse on 4 different ocaisions and they never returned our calls-

BRANDON B on

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Excellent

EMMA S on

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Above and beyond service

HUEY H on

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None

JACQUELINE A on

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Great experience, great customer service!

JACOB D on

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Uhaul shipped my boxes to storage and I wasnt done packing it. The staff at Cave Springs was rude. Uhaul does not give a shit what the customers need. I need more than 200 characters to inform you.

KAITLIN B on

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Changed my truck pick up location without notifying me, almost didn`t get my free month of storage. Not happy with this company.

JIM R on

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The scheduled pick up of the ubox`s were scheduled to be picked up at 1030 am but the boxes were not picked up until nearly 130pm. There was no communications on the time change on the pickup.

DAVID R on

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Everything was fine.

HEATH C on

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Staff was great to work with, this is a great way to move if you are not comfortable driving a truck yourself!

KAREN K on

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I had a lot of trouble getting u haul to call me back. It added a lot of stress to our move.I would not use them ever again or recommend them .

WILLIAM F on

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roaches found in storage area after 1 month

JIM K on

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I only have one complaint, I requested moving helper and picked a company with a high rating they called me to set up a time but they DID NOT SHOW UP the day of the move

LIAN A on

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The Uhaul staff worked around my schedule to make sure i had the box when i needed.

KRISTIN R on

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The employees were professional and friendly. Everyone was helpful about explaining fees and scheduling delivery and pick-up

WENDY A on

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I was told that it would take about 10 days for my things to be delivered to the warehouse in Washington. they never shipped them until 11 days after they were picked up from my home in Missouri.

CARLA G on

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Excellent customer care!

TWILA F on

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Keith and Andy at the 1800 N. Hwy.67 location are awesome! Shana was wonderful and very helpful when the U-Boxes were delivered!

CASEY T on

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I have mixed feelings about my UBox. On the 2nd leg of the move, service by A. KUPEL 752024 was great. Service in St. Louis did not meet expectations I would appreciate talking to a rep about this.

JUN M on

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This UHaul center was wonderful! I truly appreciated their exceptional communication, friendliness, and willingness to help. Perfect service!!

LAURA G on

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Boxes are undersized

MICHAEL H on

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They did not ship the boxes to the next address until I called the office for over a week. The estimated delivery date is just to the next U-haul site, not to the next address.

KIMBERLY S on

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Everyone was very helpful and pleasant to work with. Very difficult to reach on the phone at times but they made sure all was taken care of for us!

ANDREW J on

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My experience in STL was a dramatic difference from that in Pittsburgh. The staff was courteous, helpful, and very accommodating. They single handedly rebuilt my confidence in UHaul

KEVIN A on

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Huge mistake, unacceptable experience, should get my money back. Took 20 days and more than 2 weeks no one knew where my ubox was. Telling everyone not to use ubox service

WENDY A on

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charged more than expected! Customer service said no additional charge.No e-mails concerning charge. Order online reflected no change. Received bill AFTER delivery, charged an additional $160!

KEVIN A on

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UBox was shipped on 6/11/2013, today is 6/24/2013, there is no news about our box. We called U-Haul and nobody knew where the UBox is. This is very bad, will not use U-Box again. Un-HAPPY Customer.

JOHNNA S on

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The dtiver/setvice rep was extremely polite helpful. All aspects of the move the storage pod were perfect!

DEBRA O on

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I found the staff to be very helpful and friendly.

BRIAN H on

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The GM at the store I shipped box from grand forks, ND was very helpful and explained things very well. Made sure that all my needs were meet.

MARIE S on

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Wonderful, friendly, professional staff. I would definately do this again should the need arise!

LINDSAY G on

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People were very nice and accommodating. The website offered movers to help with ths loading and unloading of the pods. Everything was right at my finger tips.

ERIKA H on

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This was the easiest and most convenient experience! EVERY SINGLE staff person was extremely helpful. I will refer U-Boxes to anyone I know who is moving. Exceptional service at an unbelievable price.

ROSLYN H on

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There was one issue, in that I had to return get my access card, the one initially give did not work, but the customer service rep. Did not return to the unit with the new one.

DON M on

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Everything went great, staff was friendly and helpful.

ERWIN H on

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The only part of our move that the company did correctly was delivering our boxes on time.EVERYTHING else was a hassle.WE WILL NEVER USE UHAUL AGAIN. EVER. I will tell everyone to not use UHAUL.

ERIKA H on

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This process was so easy. I am shocked with how convenient and affordable this process was. I will definitely recommend U-boxes to ANYONE who is moving.

JAMES K on

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17 after shipment, still no word on the location of my Ubox. Get it together.

TINA H on

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Shana was wonderful!! Very friendly and drop off/pick up were both stress free and on time.

ERIC R on

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these were just fine.

CAROLYN R on

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U-Hauls` customer commitment has an excellent lady Shana:one person of many it was my privilege to deal with since I used more services from these good folks!Thanks again Shana! april 2013cr

TERRILYN Y on

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I thought the U-box info on the website could`ve been much better to determine the size you need. Shanna provided Excellent service. Her willingness to make the customer satisfied is truly refreshing

SCOTT L on

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everything seems good

KELLY M on

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Staff was A+. Lighting very dim, overall great experience.

ASHLEY N on

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Very friendly and helpful.

MONICA L on

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The U-Haul POD is a great Ideal. I am relocating to MO to NY. Friendly staff and on time.

KAYLE D on

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This is my second time using U-Boxes, and I continue to be impressed with your operation. Working with Shana was super easy, and she was unbelievably flexible.

NANCY M on

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Everyone I`ve worked with has been great.

ISHYIA W on

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The gm angie carrington was very rude and i never been treated like that a day in my life. She was rude and i am going over her wirh my complaints.

NANCY M on

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I am very pleased with the experience so far and hope things go as well at the other end of the move. I think this a great service and would recommend it.

KURT W on

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delivery driver Shana was excellent! Arrived promptly and was able to remove boxes the same day. Thanks!

LAUREN H on

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Everyone that I interacted with was extremely helpful and timely. They were relaxed and confident in the services they provide.

RACHEL W on

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Its was very helpful for what I need

SARA S on

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The cost was too high. Adding drop-off/delivery fees on top of the U-Box monthly fee, the total bill became quite expensive. We`ll likely never use the U-boxes again because of the high cost.

JILLIAN U on

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Very disappointed in the size of the units for the price I paid. Plus it does not mention anywhere on the website about additional delivery charges for dropping units off at the new location.

MATTHEW C on

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Wait time to have an employee unlock uhauls lock was over 30 minutes.

LISA S on

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They were very friendly an helpful thanks U-Haul

RICHARD S on

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good

JOAN M on

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Better pricing than the competition, and everything about my experience in working with them went very well - definitely recommend.

RICHARD M on

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very friendly and helpful driver

CARLA G on

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GIVE SHANA AND ANGIE RAISES, THEY BOTH CERTAINLY DESERVE ONE!

CARLA G on

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Shana was a ROCKSTAR! And Angie has taken such good care of me. Both of these women are the reason I will recommend UHAUL to anyone I encounter looking for any moving needs!

JOHN B on

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Staff and Management most helpful incl when I had a question about a pending charge on Amex. John P. Byrne

ERIN C on

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Came on time and great communication.

MICHAEL K on

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Dealing with Shana to schedule the delivery was a breeze. She did a really great job on the container drop off and scheduling the pickup.

MATT H on

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They turned me away on a truck when they had one available. Didn`t even ask me if I was going one way.

STACY P on

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The staff was very helpful and i would prefer this location out of the metro saint louis area

ROGER M on

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Everything went well except the 10X20 storage on the bottom floor I reserved was damaged and I had to use two 8X8 units. But no big deal.

TONYA C on

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I was unable to manage my online account, late fees were given for no reason, and our `locked in` price for shipping changed to $300+ over what we were expecting.

SHIRLEY W on

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The staff was very nice. It was very easy to pay my bill online and not have to worry about it. I have heard horror stories about other storage companies but this one was not like those at all.

NIKIA K on

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The staff was always so helpful with all my questions and concerns. I appreciate the responsiveness of the staff and customer service. Excellent Job!

BADER A on

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It is a good location

THOMAS F on

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In using this facility to store items for over 7 years, we never had a problem. Our items were safe and secure, service was good. Thanks!

LYNN S on

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Wish we had more access more days to get in No light in storage rooms

PAMELA W on

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The staff was great, helpful beyond belief. They were very friendly. Their suggestions were welcome and most needed. Thank you U Haul

PAMELA W on

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The staff was great, helpful beyond belief. They were very friendly. Their suggestions were welcome and most needed. Thank you U Haul

GINA G on

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The staff, particularly Erika Norman was very helpful.

DANIELLE V on

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Staff was very friendly and eager to help. However, they need more training on how to handle U-Box checkouts.

JAMES W on

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Good experience. If the need arises, I will use again. Months rent came with a one-way rental, but monthly rental fee seems pretty high.

LAWRENCE W on

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Could have explained the late charges a little better but other than that very helpful with other areas.

LINDA C on

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Everything was excellent and the worker were very friendly. This is what people want when they are spending their money no matter what the amount is. Have a great day!

GARY W on

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The staff at Page uhaul did a really great job t explaining my options, and servicing my request. The young lady named Angie really worked hard, and did a gret job at taking care of everything.

RICK T on

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All was well.

REBECCA K on

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It was a nice facility.

ROBERT A on

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YOUR MANAGER REFUSED TO GIVE ME CREDIT FOR 5 QUARTS OF OIL THAT I HAD TO PUT INTO THE TRUCK FOR 28.00...WHY SHOULD I HAVE TO PAY TO KEEP YOUR ENGINE FROM RUIN?????

ROBERT A on

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YOUR TWO HUNDRED WORD LIMIT IS NOT WORKING!!!!!!!!!!!....IT DOES NOT ALLOW THAT LIMIT!!!!!

MARGO B on

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My rating has to do with how our reservation was handled by CORPORATE staff--not the people who work there. We were misled.

AARON V on

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Everything was fine. Friendly staff and great extended hours.

DEAN R on

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Angie was helpful and knowledgable. Should the need arise,we will be back.

SUSAN M on

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Unexpected post in storage room.Wall repaired roughly, plaster dust on it. Charged for wall repair not shown to us when we were in the room with him.

DANIEL B on

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this facility provided good customer service P.S. Annoyed that I am required to leave a comment

DEAN R on

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People were nice and helpful.

ALAN P on

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A few non-functioning items, including squeeling brakes which were reported

SHERRELL J on

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My experience was great! the staff, especially Scott was friendly and helpful.

JIM B on

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People were friendly and helpful and easy transaction.

LUCINDY W on

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ok

DAVID P on

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staff to the time explain hours of operation,fees,contract, and sold me a lock. Good job

DAVID R on

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A light in the storage locker would be nice.

DAVID L on

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I had only one issue when I went to arrange for the rental unit. I had reserved a first floor storage unit only to find when I arrived it had been rented to someone else. We worked it out.