Customer Reviews for U-Haul Moving & Storage at Sharon Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Sharon Rd

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Ramon D. on

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Dale B. on

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Bill at the desk was very friendly and expedient. The truck was perfect for a local route.

PATTY V. on

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Our U-Haul experience was great!

HERBERT O. on

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Maria was fantastic to work with as to returning a trailer and renting a storage space she was truly concerned for my best interest.

Barry R. on

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Everyone was friendly and attentive, and the truck was ready to roll when we arrived. No hassles whatsoever.

george l. on

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LISA D on

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I liked it better when there was all-hours access. It gave me more flexibility.

Preston T. on

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TOY L. on

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Eric M. on

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Wilfred H. on

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One of the best rental places I have been to.

tiara r on

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Bill was Awesome! He even helped with my little one while I viewed units. I will recommend this facility to others.

cousar d. on

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The rep short me on cash. please contact me at your earliest convenience to resolve the matter and credit my account.

MASON W. on

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William h. on

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Lance F. on

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Thank you. You did a nice job on a busy Saturday!

syed S. on

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Need to upgrade your trucks

David P. on

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Paul B. on

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John S. on

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ken c. on

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NINA S. on

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NINA S on

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Maria and Frank were very helpful!

Keith B. on

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Preeta D. on

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My gas level was barely below the return level, I had filled gas before returning the truck (about 4miles away from the location)... still got charged extra for gas.

WILLOW R. on

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Franklyn was so nice and what a good man he is! Enjoyed talking to him. Bill Harris is always nice too, as is the lady who has twice helped me w/ attaching trailers. This is definitely my favorite UHaul dealership! Thx you!

William D. on

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Problem here is that this location was not the location we picked. The location we picked was in Mathews and is no longer associated with uhaul - we drove ~20 miles out of the way to reach this location only to learn they were not affiliated with uhaul / not good! Update your systems to reflect bad locations - its rediculois to think they are still active when they are not. Very unhappy customer and will likely look elsewhere to rent a trailer next time.

Ying J. on

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The 30 year old looking store employee at front desk is not professional, I'm the customer but he prefer not to address me instead address someone I came with, showing racism behavior. in addtion, he tried to mark the gas wrong at the first attempt. After we return the van and left the store, I also noticed the over charged by per mile basis. I used to have good experiences from Uhaul stores from other state, this is a huge disappointment. The another young employee who accepted our van return is very friendly.

Christine M. on

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Rent trucks with working transmissions.. my son was afraid we were going to crash and die or break down. The truck could stop well or go up hills well and it made horrible noises.

anthony b. on

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Eric M. on

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Charles S. on

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John F. on

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Patricia B. on

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PATRICIA B. on

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Very easy return

LESLIE G. on

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Michael B. on

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Christopher B. on

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samantha g. on

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It was never explained that if I use a blanket and dolly ...that come with the truck....I am charged. I've paid thousands of dollars handling this move, so 10 or 20 more is not the issue. The representatives were deceptive. They never told us up front about the fee and insisted that they did tell us. This is not good customer service and would never recommend this location to anyone. Improve by being clear about your deceptive fees. I'm sure you could have made me initial a section of the contract regarding such trivial fees. But instead it was thrown in at the end. Shame on you

tom c. on

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JARED V. on

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The customer service at this location is fantastic, the lady & gentleman behind the desk went the extra effort to make sure my rental was exactly what I needed. They also explained how the rental insurance is a good idea because my car insurance doesn't always cover rentals. Will be back again if I need another rental.

Scott M. on

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Florentina L. on

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We did not know that the designated truck did not have a ramp. It would be a great improvement to have this disclosed prior to leaving the lot.

Eddie B. on

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Keep up the great work!!!!

ZENOBIA W. on

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U haul placed a hold on my cc for $67.35. this was the same for my estimated rental. When I turned in the vehicle I was charged $155 and some change in the end. They did not charge me the overage separate the tried to run my card for the $155 dollars in addition to the amount being held on my card. I tried to communicate to Maria that the card will not authorize for this amount because of the hold and she was very loud and rude with me. I called my card holder to request a release of the hold. I told the representative that Maria at Uhaul was very rude to me telling me that Uhaul released the hold although I showed her that Uhaul had not released the hold. Franklin another associate chimed in to tell me Maria was not rude to me and I am mad because I did not have the funds available. This was not a true statement and I felt insulted by him. I responded you can not tell me how I feel. Once my card holder released Uhaul hold I was able to complete the transaction and Franklin continued to try to argue with me saying this was my fault. I will never rent from UHaul again the customer service was horrible. I will contact management because I feel the customer service was horrible and not professional.

Quantisha T. on

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Fast & Friendly Service!!!

ALHASAN A. on

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Service was great and cordial

GLORIA S. on

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Amazing Service!

kyle s. on

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only one person working the desk on a weekend morning meant a 20+ min wait to get my truck. Need more people at the front to get the line moving.

Maria A. on

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Dominic B. on

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Alan R. on

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Very good customer service

Merri M. on

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James C. on

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Maria was delightful and efficient

ricco w. on

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Supply coffee

Ramon O. on

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Eddie B. on

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Great experience with this past weekends rental... Thanks!

JOEL R. on

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HAYDER M. on

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VELLORE K. on

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Steve M. on

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The vehicle (Van) was clean, but stunk. Smelled like a hookah. Somebody must have smoked philly blunts on a cross country trip. After 6 minutes driving it became overwhelming. I called corporate; they said no problem, no charge. The office, however, was vague on that promise and would "see what we can do". Right...I returned to swap for a different van without issue but noticed a $9 charge for the swap was eventually charged to my card. I've used Penske and never had surprises or mystery charges. Give me back my $9 or give me Penske

REX J. on

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What joy to find people like Maria and Franklyn after a long drive from Kentucky to Charlotte. They were very helpful and very knowledgeable about their jobs. Overall a most an example of great service

Charlotte J. on

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JEFFREY b. on

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Carolyn N. on

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Turisa S. on

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Customer service in the Sharon Rd West store is excellent.

James D. on

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Friendly, courteous, and helpful.

ELIO G. on

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BRIAN S. on

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CESAR G. on

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Alfredo M. on

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Darlene K. on

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I was given the keys and pointed in the direction of the truck which was wedged in where i couldn't get it out. Maybe next time someone could check on that or pull it around for the customer.

james m. on

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CRAIG T. on

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Your manager is very thorough very people friendly and really knows her job

PRAVISH k. on

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Joshlyn W. on

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Jerry F. on

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The original drop-off location was closed for the Christmas weekend. There was no indication of this when I booked the reservation. I wasn't going to leave the dolly and blankets in the back of the unlocked truck at a night drop-off. Consequently, I had to go out of my way to find a different drop-off location that was open. Since the truck wasn't given to me with a full gas tank, I ended up attempting to fill it to 5/8 full upon return. Naturally this is almost impossible to do and ended up filling it to 3/4 full (with no compensation from U-Haul, of course). If you would provide your trucks with a full tank, it would be easy for your customers to return them with a full tank.

Barbara M. on

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Tony M. on

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Outstanding location and people.

Lawrence G. on

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Emily D. on

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PAUL F. on

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STEPHANIE L. on

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The entrance off main road difficult coming into. Should be widen. As well as where you enter to park the trucks.

FAHAD MUSLIH A. on

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Daysha J. on

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I had a reservation for a 10-foot truck. The employee explain to me that I had a 4 hour window to return my truck to avoid a $50 charge. He suggested that I go with the van so I can have more time for my move. I explained to the employee the items I was moving and he tell me a van would be perfect. Unfortunately the employee advise was completely wrong. My movers were not able to move any of my items. I wasted time and the employee still charged me. I will never is there service again

JOHN C. on

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Dropping off the trailer was a little complicated because there were too many moving vans in the way.

Robin G. on

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Scott W. on

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Very good experience. Thanks!

Kevin M. on

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Good, clean location and great customer service.

Alena M. on

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Ensure the equipment reserved online is inside the vehicles at pickup time. The equipment I reserved was not in the truck. The restroom at this location is exceptionally well maintained.

Elizabeth J. on

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Customer did not leave a comment.

john l. on

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everything was very smooth and professional. no problems and great customer service

Douglas B. on

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Make sure that the equipment is in good order and properly checked for any defects such as tires, safety chains, lights, etc.

James F. on

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Maria was very helpful at check-out and checkin. Very nice.

David P. on

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Jesus F. on

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Everything waa excelente i will recomended beautiful.

Richard G. on

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Erica C. on

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Jesse N. on

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Kenneth D. on

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Leslie S on

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You guys were great and super helpful and friendly. The process of loading was extremely easy! I would absolutely use Sharon Road again if I`m ever back in Charlotte!!

ED P on

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Would like to see gate closed after hours

BETTY D on

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The service was awesome. I always use uhaul for my moving needs and my storage

DON D on

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Only draw-back was being on 3rd floor and having to use the small elevator which was very time-consuming. Also, elevator needs some maintenance very noisy shakey.

DON D on

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Only draw-back was being on 3rd floor and having to use the small elevator which was very time-consuming. Also, elevator needs some maintenance very noisy shakey.

rich c on

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DIDN`T HAVE THE DIRECT NUMBER TO THE STORAGE. WOULD HAVE BEEN HELPFUL

KISLER H on

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This facility has an outstanding staff and the common areas are well maintained.

JOHN M on

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Benita was very personable and helpful, showing me sample units before I signed contract, and making sure I was well informed.

KATHERINE R on

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Everyone was so kind and courteous! Even the maintenance/groundsman was very nice and friendly!

KELLY M on

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Worst storage unit ok the planet. Rude staff, incompetent staff and jacks rates up on units. Plus EVERY single time we went to our unit someone had parked a Uhaul truck right in front of it.

ROBERT S on

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Security gate was always open, any one could just drive in.

Jann W on

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Staff is disorganized and not knowledgeable.

KELLY M on

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-Maria is ONLY helpful individual working at this loca. -Corporate Uhaul CS is TERRIBLE. Whistle Blower 9 will contact since Uhaul sends confirmation letters for storage units that don`t exist.

DAWN H on

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Very easy to get to and organized. A pleasure to use my storage unit here

MICHAEL S on

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Potentially the worst staff on the planet! Rude and unhelpful. I am thankful that we ended our relationship with the company.

MANDY R on

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All staff members were extremely helpful and very friendly. They made my moving experience as easy as possible and I greatly appreciate it!

ALLISTER L on

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Very good

LOWELL G on

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Office left unlocked and unattended

PATRICIA B on

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The staff here is wonderful - extemely helpful and very nice! I would only wish the fees were pro-rated as I vacated a few days early - that would have been really nice!

JAMES M on

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elevator was down due to recent storm and weren`t able to have fixed on the weekend

INES S on

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I am very appreciative for all your help. Proximity, truck rental, overall excellent service! Thank you.

INES S on

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I am very pleased with all you do for me.

KEN G on

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Don and Tina were great to work with...very helpful and accommodating.

MICHAEL F on

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Friendly staff. Clean storage area. Easy access. Would rent there again.

KAY P on

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Cart 2 in Bldg B needs repair. It has a bad wheel since I first checked in with no repair still. It is very loud out of balance. Maria was great at my check-in - very helpful - eager to accommodate.

DARYL P on

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I cannot remember his name but I believe he is one of the managers,he was very nice and helpful

CLINT B on

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Very accommodating!!! Would use again!!!! Instantly!

QUOC L on

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Excellent service

DAVID S on

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No light in my unit and I wasn`t checked out when I stopped in the office and told them my unit was empty. Almost got billed for an extra month.

Greg G on

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I would rate your delivery driver as an Excellent or Superior as she helped me tremendously upon her arrival with my UBox.

SARA C on

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I had a great experience with this facility. The staff was friendly, courteous and very informative. I will spread the word to all that I know about this location.

MONICA B on

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This is my second time using this location for storage and I would recommend them to anyone.

NICHOLAS T on

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Cudos to Don! He was very helpful and polite.

LISA R on

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Very great staff. Helpful, friendly made my experience less tiring. Moving is hard. Will recommend to family friends.

Margret G on

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I would rent u boxes again

WILLIAM L on

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A well kept, secure facility. Could not ask for a better staff or facility.

Elliott B on

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Cover backwards -extra hour work. box lock broken off screwed shut. charged more @1 store than other. Staff knew 0 about boxes. Guy@Sharon rd loaded box cussed saying how much he hates boxes.

BRENDA M on

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The staff at the U-haul facility was very helpful and accommodating when I was checking out after 4 years less 1 month.

THADDEUS S on

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Ok

Greg G on

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U-boxes were delivered on time and also picked up empty on time. Thank you.

JANE M on

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Very good.

Jonathan M on

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St. Louis shipping dept. absolute rudeness and Corp. cust. Service managers refusal to speak with me was worst I have ever been treated as a customer.

DOMINIQUE B on

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This is by far is the best U-Haul facility in the Charlotte area. In particular the on site manager is one of the best customer service reps. Everything about this location and staff is great.

RYAN F on

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Maria was a help. So was the gentleman from New York that was assisting with the trucks. I appreciate all they did to assist with welcoming me to the state.

ROBERT W on

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Presently, the facility`s access control system is inoperative-and all main building doors to CC storage are open. Main gate is only security. Get systems online ASAP

PATRICIA B on

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Arthur was extremely helpful and exceptionally nice!!

EDLIN K on

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Mihe manager of this facility was great. Very friendly and helpful with storage rental needs.

ROBIN M on

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Don is VERY helpful and professional.

PEGGY M on

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The staff at this store was amazing and helped me in many ways. They made a bad situation so much better and made me feel special. Thank YOU!!!

HELEN B on

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I had a great experience with this location. The staff were accommodating and helped to alleviate what could have been a very bad situation. Thank you!

JENNIFER S on

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My experience was great. Arthur and Perry were especially helpful yesterday and helped make moving a little less awful.

KISHA B on

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Victoria is amazing and her customer service outstanding.

IEESHA T on

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Misleading informationn online which caused me to spend more then expected.

CHARLES R on

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Have better access to upper level climate controlled units.

ASHLEY B on

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Staff always very helpful and I appreciated that.

DESMOND B on

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The Entire Staff at this location was EXCELLENT...... I had a long drive and the U-Haul 800 number had given me the run around...Glad to have found this location.....THANKS

DUSTIN T on

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I liked the storage unit. it was easy to get to after hours once i understood the code.

DARLENE K on

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very good

DOUG D on

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Lighting should be at least 50% better

HELEN B on

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Exceptional customer service! Very helpful, friendly and accommodating. The unit was exactly what we needed and they told us about a discount we were entitled to - great people!Thank you!

PETER R on

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Very well managed storage facility. I stored things with you for almost 8 years and never had a problem. thank you!

CHRISTINE B on

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The man at the desk was very nice and helpful.

MARY ANN W on

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Very satisfied. Tina and Don were always very helpful.

ERROL T on

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The only issue was my unit door. It looks like someone tried really hard to break it open so it`s hard to open and close.

DAN M on

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Staff was great and very helpful. Probably the best experience we have had with Uhaul thus far. Thanks!

TANIS K on

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Not very well lit. Unit not available to move in on first move in date. First blamed the renter for not moving out on time, then blamed corporate for overbooking.

JC R on

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Very helpful and friendly.

JUDITH W on

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I would like to thank Tina for her kindness to us while we were waiting for our house. She showed us appreciation.

MARIA B on

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I`ve rented storage and moving equipment at this location several times, they`ve always been friendly and helpful.

PERRI A on

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The staff at this location was AMAZING! Everyone one we met was super nice and very very helpful. They went above and beyond, and we very much enjoyed our experience here!

FRANCIS C on

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used this facility before and had a very good experience which is why I chose to use it again

WILLIAM B on

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We used the storage facility during a recent move and move out. EXCELLENT CUSTOMER SERVICE. I would recommend your facility to others !! Thank you

FAITH E on

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Thank you so much for your help. Maria is outstanding. ... she was so warm and friendly. ...... very helpful. ....

IAN H on

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had to give my information 3 times because attendant was having issues with the computer.

BEVERLY S on

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My only concern is that two times I have gone back and both gates are open - the staff on duty advised that the gates never work so they keep them open - that was a bit concerning...

ROBIN M on

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My first visit to this facility. Staff was professional, very welcoming and friendly.

SHARTIECE LENEL H on

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The staff was super friendly, knowledgeable professional. They made my experience wonderful

STEVE S on

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people were friendly and helpful

TERESA R on

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The staff was friendly at this location but a little confused and extremely slow!!! on south blvd in Charlotte they were not as friendly.

ERICA B on

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Best storage experience ever

ANDREW V on

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Great staff and very well kept storage. Thank you

ROBERT H on

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Friendly, clean and helpful

ROBIN S on

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Tina and her husband gives excellent service. Thank you.

ERICA B on

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This was the best uhaul experience I have ever had!!!!! This will be the only uhaul I use in Charlotte!!!

VICKIE G on

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I never had any problems with this facility. The employees are polite and very helpful. The parking area upfront is really tight and tricky to get in and out of, but eveything else is good.

BRADLEY W on

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Tina was incredibly helpful and friendly throughout the entire process! I had a complex order and she made it easy! Thanks Tina!!

RAYMOND C on

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Favorable experience. thx.

GLORIA F on

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Very pleasant and knowledgeable employees.. Good experience

MARIA B on

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The manager Tina was very friendly, accommodating and very professional. She made this part of my move very stress-free. Elio and I loved her!!!!

DEBBE H on

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Easy to work with and an excellent facility!

JEAN G on

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Mgr. treated me great and I`m happy to be a customer.

KIM R on

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The staff was very friendly and helpful and it seems to be a secure and clean facility.

JEFF R on

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The folks who run this place are the best in the business. They are friendly, helpful, no-nonsense good people.

LAURA B on

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I have used this location before. This time I paid extra for the truck. Yet I will still use this location in the future. Clean, friendly, and helpful

TIMOTHY E on

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The owners were always very friendly and helpful!

BECKY B on

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fan in hallway off close to my unit as well one light. I`m sure someone will fix both when noticed. Very clean facility

RUSSEL P on

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Very clean and well maintained facility. Site mgr. Tina was very helpful and friendly.

WAYNE W on

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Good experience

GERALDINE T on

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Great staff and service.

DIANE S on

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all good

KATHRYN T on

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Amazing experience!

ANGELA M on

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The staff was combative in regards to their policy. No one seemed to know the answers to questions that were asked. I was quite displeased with the staff

TROY M on

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Very good.

KATHERINE S on

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very good staff

MARY ANN W on

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I would like to thank Tina and her staff for the excellent service and assistance.

JUSTIN H on

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Great customer service!

DECI M on

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Tina was amazing!

LEESA L on

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Staff was friendly and efficient! I live in FL and kept my belongings in NC and was never worried about the contents. Thank you for your service.

DECI M on

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The staff was very accomidating

GREG F on

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very friendly and professional

COTIES C on

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Exceptional customer service.

LORETTA J on

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The staff was wonderful. Very helpful and friendly.

ERIC W on

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Great friendly service.

BILLY G on

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They were great to work with.

MARK W on

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Very professional and courteous!

JUDITH W on

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Very informative information about the operation of the facility.

ALEX K on

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great service, friendly staff

TONYA J on

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The stay was very helpful, informative and courteous.

RHONDA W on

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It was great.

JOSEPH J on

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The Staff lady was very friendly and answer of all my questions.

LORETTA J on

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Tina was great. Very friendly and helpful. She answered all my questions...a pure delight. I was having a difficult day, but she made me smile and laugh.

JOHN W on

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The current staff is cordial, efficient, always nice helpful!! The best!!!!

PATRICIA M on

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Thank you for your help Tina!!!! I was really lost about the moving experience....this is my first time doing it by myself ....I really appreciate all your help :-

ANJA H on

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The staff were very friendly and helpful. They went the extra mile to help me find a suitable unit.

JO WAGGY T on

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Tina is excellent, she needs a raise!

CATHY S on

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Very good service inside facility and phone in.

ERLINDA W on

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Facility and staff were great. Location for me is convenient and the 24 hours access is great. I recommend this locations to anyone that need storage shortly or longer.

KYMBERLY V on

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I think the staff was very helpful to me all of my needs were met.

MIOSHA N on

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I will never go to that location again. The GM Tina`s attitude was awful and so was one of her customer service reps. John. Everyone else I dealt within the U-Haul U-Box comapany was wonderful.

JENNIFER K on

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I had wonderful customer service while storing our item at this location. Highly recommended. Thanks!

LESLIE C on

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Tina was pleasant and very helpful. Efficient!!

THOMAS P on

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Thank you. Very clean facility and professional/helpful staff.

KEN G on

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Managers were very friendly and helpful:o

ERIC W on

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The facility met expectations.

KATHERINE N on

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Staff was excellent! Very friendly and extremely helpful!

IRIS L on

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Good service and friendly staff.

CHERIKA R on

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Staff was very professional courteous. I would definitely rent storage/u haul again from this facility as well as recommend.

RONNA P on

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I was impressed by how friendly the staff is. I also think it is a a major plus that this storage facility has a restroom available to its patrons.

ED B on

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The management staff is amazing!

ROBERTA B on

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manager is wonderful, very helpful

COLIN S on

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I found this to be the best U-Haul branch I`ve ever dealt with and all have been average to good. Very helpful friendly staff!! Thanks.

MACK M on

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Very satisfied with staff service given!! 4.5 yr rental with no problems. Thank you!!

JOHN W on

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Excellent

JOSEPH M on

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None

JOHN D on

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Obtaining a storage unit at this facility was easy and quick! Great customer service. Thanks.

ELIZABETH R on

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Marcus went above and beyond to be friendly and helpful on a very tough moving day for me. Very thankful for the stress relief!

DARLEEN S on

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Very helpful, I just relocated from out ofstate and they bent over backwards to be of assistances.Will continue to use them.

ROBERT K on

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It would have been nice to have access later at night to my unit.

ELIZABETH M on

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x

KELLY C on

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I AM VERY SATISFIED WITH THE ENTIRE EXPERIENCE.

JOSHUA B on

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All I can say is that Mr. Twiddy is the best! Very understanding and helpful! Not too many people in the world like that these days!!

SAMANTHA C on

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Friendly and healthy staff.

SAMANTHA C on

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Very helpful and accommodating. We appreciated it!

MONICA B on

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Staff very helpful and friendly

LAUREN R on

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The boxes arrive 13 DAYS LATE. And there were not trailors to transport them on, so we were told to PAY EXTRA for a truck.No Way!

LAUREN R on

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Boxes arrived 13 DAYS LATE. There were no trailers for the u-boxes at our destination, so we were told to PAY EXTRA to keep them in storage until we could PAY FOR A TRUCK to move them ourselves.

LAW S on

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great service

RACHEL R on

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The GM of the facility gave me another unit that was bigger, and did not charge me for the difference. I appreciated him handling my customer issue quickly.

JERRY F on

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Great Twiddy is great. Very impressed and will tell others.

SYLVESTER W on

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Very great service and the manager was very nice.

TRISHA G on

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I dont know what their idea of climate control is but its hot as hell in there!!!

SIRETTA B on

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Thanx

JAMES F on

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It was the wine storage facility that attracted me to this facility. Great option.

CONSTANCE D on

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the facility`s level of service was excellent, my experience there was excellent and I would use this location when ever I need storage.

STEVEN S on

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Having worked for a large Uhaul center in the past, I can tell you that the Twiddy`s have one of the best facilities around. Great customer service from Marcus as well.

HEATHER B on

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Jeff Patricia Twiddy were extremely nice and helpful! They went above an beyond to help me with my wine storage. It`s a pleasure to see them each time I`m in and out!

TAYLOR G on

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Everything was great.

CHRISROPHER G on

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There is very little parking and it is not well explained where you can and can not park.

JOHN H on

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Friendly and helpful

BRYAN Z on

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great

ELIZABETH S on

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Courteous friendly and professional.

LAURAN H on

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Staff was very friendly and helpful :

STEVEN S on

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We noticed a couple of guys walking around that seemed out of place. They didn`t have any items with them to store or remove from storage. One of the entrance gates remained open after we departed.

DAVID B on

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Excellent customer service. Any problems or questions are quickly resolved. Pleasure doing business with this location.

MICHAEL W on

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After relocating to Charlotte from California.. The U-Haul Facility staff was extremely helpful in assisting me in a very challenging matter. I highly recommend the staff and the facility .

RALPH W on

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Outstanding facility and customer service.

GARY H on

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ok

BRYAN L on

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Outstanding service. Very accommodating. So sympathetic to our needs when we lost Granddad. We will always use this storage service. Thank you Greg!!!!

ALBEIRO L on

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English is my second language and the staff store were very friendly with me.

MARY P on

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We got a message confirming we had moved out when we had not. We had to drive over to see if our unit had been emptied. It had not. We did get an apologetic phone call later on voicemail from a woman.

EDYTHE B on

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I went only during open hours so it is difficult to rate ease of use.

JAMES M on

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very friendly and informative

BILL J on

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It was just great

JAMILIAH D on

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Clean,friendly,

THOMAS S on

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Greg and his staff have been excelent to work with!

ROBERT P on

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Greg Twiddy and his wife, Patricia, were very professional and helpful. Give them a raise!

HARRY S on

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Very friendly staff. Got me everything I needed.

THOMAS P on

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I do not beileve that my free first month`s rent since I also rented a truck has been applied to my account. Please research and advise me. Thank you.

ALICIA W on

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well kept facility. Great location.

HARRY R on

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The staff was very helpful and friendly.

QUAIL H on

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the staff was very knowledgeable and very helpful

JAMES C on

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The best, most helpful and most friendly U-Haul group I have ever utilized.

PAUL B on

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Overall it was fast, easy, and great!

ANDREW S on

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Would use them again.

DAVID B on

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Greg was very helpful with my storage unit needs as well as with my UHaul truck reservation. Very good to work with - made it as easy as possible.

ROBERT J on

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it`s not shipping out until 5 days AFTER the date when I told them to ship it. Unacceptable.

KARL W on

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I was very impressed with the facilities and service at this location. They are really on the ball!

PHYLLIS C on

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Very warm people and helpful.

HARRY R on

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Everything was handled in a professional manner.

JOHN P on

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Wine Storage was not built by a user. Difficult to move in and out.

LAURENE F on

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Well maintained and secure.

SIRETTA B on

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Pleasant staff Greg and Pat...

SUSAN H on

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These folks are so helpful and willing to be flexible. Cheerful and have many options to choose from....

TADESSE W on

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Location is infested with spiders, and other insects my mattress and other furniture was ruined by black spots deposited by this insects.

ROBERT K on

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It was very helpful to have moving dollies and carts to offload items into the unit.

COREY S on

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Great place

RICHARD T on

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They were very accommodating.

MATT M on

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I paid for a full month and when i moved some of my things from the storage unit they ended my contract. I should be able to utilize the unit for a few more weeks.

SHEMEKA S on

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Thank you to the entire staff at this facility, especially to the custodial staff. I was very satisfied during my lease with your business. Thanks again to everyone.

DAN T on

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solid service, nice facility

SUSAN H on

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The people at this locations were so helpful. At a stressful and not planned move, they were very willing to find solutions and offer suggestions.

PHYLLIS C on

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Staff was good

ALESIA B on

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The staff members that I met at this facility were very helpful and friendly.

ALESIA B on

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They were friendly and helpful.

JOHN C on

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The facility was above average maintained. My primary concern is that your employees were openly arguing with one another in front customers.

JESSICA L on

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Unfriendly and unhelpful staff. I literally drove a Uhaul 500 miles to this storage facility only to go down the street to Pulix Storage. The only benefit they offered was issuing my refund!

THOMAS S on

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Great team of employees, extremely helpful and polite!

GREG E on

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Extreme easy access in and out of unit, easy and reliable people to work with!

WILLIAMS W on

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Very helpful and a good clean storage unit.

AIRIE C on

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The Staff showed us that they valued our buisness.They were very professional as well as helpful.Mrs Matthew Halmiton and Mrs Kathy

DORAN B on

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inexperienced

MANDY E on

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Was a little shocked when I received an email saying our unit was considered vacant 2 days after we placed our things in storage and were not to move out until 30 days later!

JOHN P on

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Service was slow and staff needs more training on using their computer program for new tenants.

MANDY E on

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Great!

BRYAN B on

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MAde my unpacking very easy. Appreciated the extra carts near the elevator.

APRIL S on

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Good service

PHILLIP K on

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Poor service, constantly rising rates and new fees dirty facility, seemed like Management played favorites.

CHARLES T on

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i was never disappointed with the service i received.

CHRISTIAN L on

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Good. Some receipts were not emailed as requested. overall good experience though

TIMOTHY E on

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Very welcoming and helpful managers!

ROBERT P on

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I was appalled when i decided to move my stuff and was charged the entire month storage fee for only being there for days. This in one of the many problems with u haul storage.

TAMARA D on

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N/A

RICHARD T on

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only complaint is inability to cancel contract and receive prorated refund

JASON S on

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simply the best customer service ever

JANE B on

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Overall great service

RONALD R on

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This was a great experience, the staff was very friendly and my stuff was very clean and secure, also bug free after 15 months in storage! Good job guys!

JESSE F on

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We were very pleased with our experience and would highly recommend the facility to anyone. If we need storage service in the future, this will be our first choice.

JAMES W on

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gate troubles code troubles

SUSAN H on

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Facility was well maintained,secure and had easy access. People we worked with in the office were extremely helpful and pleasant to work with.Would come to them in future if need arises.

JOHN Y on

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Lavasia was was very helpful! I will definitely do business again and recommend to anyone. Thank you.

XAMARA H on

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Customer service was excellent!

JOE F on

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Very knowledgeable staff, hassle-free and speedy processing of transactions. Very helpful management. Thank you!

BILLY P on

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Superior, friendly service.

COURTNEY D on

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Overall pleased with service. There were a couple times where staff did not respond to my payment concerns in a timely fashion and I as not pleased with the increase in fee during change in ownership.

SUSAN J on

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Convenient and easy to deal with. Rather expensive though

ANJA H on

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I was satisfied with the service.

SAVOY S on

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I purchased 24hr access.My personal 4-digit code was entered wrong.I was denied entry.I had to drive the u-haul truck back across town.This caused undue stress.Savoy Shelton651-260-2581

ANGELA O on

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whole experience...NIGHTMARE

MARIA K on

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Helpful and friendly staff.

ERICA G on

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Very Great!!

LISA F on

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The staff was very accommodating when I rented the unit and just as helpful when I closed it with no hassle or fees. I will use this facility again.

KATHY S on

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The U-haul facility was extremely busy with one person working, but she managed to multi-task and help everyone quickly and sufficiently in a very positive manner.

DANNY G on

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The Cooper`s were friendly ,patient and very helpful.

WAYNE S on

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do not have the space available for the price I reserved

DANA P on

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This team has gone above and beyond to help me. They were there for me in a crisis and got it done!This team has shown me as a customer that I matter. Thank you!

GENEVA W on

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The employees were polite, professional and knowledgeable.

WILLIAM B on

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I rented a truck storage unit Saturday the 30th the experience was excellent. Marcus and Joe were wonderful.

DANA P on

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Great job...went above and beyond

VERTIS J on

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Customer service is beyond standard. Locks were not removed when unit was purchased.

DAN H on

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All associates were very friendly and courteous

TINA A on

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The staff was very nice but they did not seem very knowledgeable about shortage units.

BRANDON L on

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Andrea and Jazz did a great job made a very stressful day a little easier.

RONALD R on

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Ashley and Sekoria were extremely helpful, professional, and so friendly. They really made it easier for us especially after driving a bog truck for over 6 hours.

KAREN W on

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Deena was very knowledgeable and helpful

BILL S on

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Tony helped me find a 2nd unit close to my first. The entire process was very customer friendly. Thanks

WILLIAM M on

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Staff was professional and competent.

EILEEN C on

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The people who run this facility are very proud of it and it shows. We enjoyed an experience we were dreading thanks to them.

ROBERT P on

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Your manager Dina is very friendly and helpful, a pleasure to do business with!!

CASEY O on

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This is a multi-level facility which may appear like a hassle at first but you soon find out it is not at all. They provide carts of multiple sizes that make moving a breeze.

PETER R on

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Deena and Tom were helpful and very efficient.

BARBARA D on

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I have always had excellent service and friendly encounters with the staff!!!!

KRISTIN D on

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People there are great to work with and the place is well kept and maintained.

ANJA H on

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I believe the facility`s level of service was customer service oriented and I feel my belongings will be secure