They charged me 61.00 dollars for 10 ft truck for 19.95 starting the I got charged $.99ct a mile ,when you state on your web site $.79ct a mile . And they did not want to rent us the truck ,told to go down to the other U-Haul and she made a reservation. I came back in a min later and said please rent us a truck ! 10 feet .not helpful to send me away when they had as least 4 trucks that didn't have reservations til next day. I only needed for that night and I had the truck back by 8:00am .The service man I turned the truck back to ,he said just leave there and I will e mail u a receipt. Of course I said do now so you see and check in truck and check for damages in front of me . He made a discussed face but went ahead and did his job, and got up off the chair.Daryl F.
Customer Reviews for U-Haul Moving & Storage of Argyle
Jacksonville, FL 32244
(I-295 and Blanding Blvd Next to Best Buy)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Thomas D.
Lock for back not working. RustedJohn M.
The guy was rude the place smell like drugsMonette S.
There were roaches in the cab of the van..The after hours drop off was not customer friendly at all..very difficult to judge the gas that needed to be replaced.The gentleman that checked us in was very condscending.Very disappointed.Janet H.
Customer did not leave a comment.ANIS H.
Just awesome STAFF. Is always willing to go above and beyond.JOSEPHINE C. | First Impressions
Nothing. They did a great job!Robin I.
Customer did not leave a comment.Kelly G. | Overall Experience
The owners were super nice and made it a pleasant experience. Thank you so much!Victoria K.
Very good!kenneth C. | First Impressions
All went well, courteous service and hassle-free. Excellent service in my opinion.William B.
Customer did not leave a comment.Edgardo S.
Customer did not leave a comment.William S.
This location is the Best UHAUL location to rent from. Forget the equipment and the condition (excellent, good, poor,etc) it may be in, it really is the staff. They are always professional and helpful. This includes the owner. Her staff is a reflection of her. I am thrilled to be able to give them a shout out. Outstanding location!!!Percy W.
The majority of the staff are very friendly. But there are a some personal that are not very professional. But for the most part everyone is professional, knowledgeable and friendly staff.FRANK M. | First Impressions
Customer did not leave a comment.Mary T.
Customer did not leave a comment.Antoine H.
Customer did not leave a comment.Jacqueline T.
Ms. Mette was very helpful and professional. I really enjoyed working with her. She is an excellent representative for your company. Good job Ms. MetteBERNARD F. | First Impressions
Excellent service secure location and kind staff.Raynard S. | Overall Experience
Customer did not leave a comment.John R.
Customer did not leave a comment.Marta M.
Customer did not leave a comment.Olaoluwa O. | First Impressions
Exceptional customer service!Racke'L S.
Exceptional customer serviceGayland C.
Customer did not leave a comment.D' Vaniety J.
I have used this location on several occasions to move our office over the years. Always an excellent experience and service.Brian E.
Best customer service I've had every timeMiguel S.
Customer did not leave a comment.Editha A.
I really felt comfortable with this location...very friendlyJanyce W.
Customer did not leave a comment.Ivel W.
Customer did not leave a comment.Olaoluwa O.
Customer did not leave a comment.Dominic C.
Customer did not leave a comment.KEITH C. | Overall Experience
Customer did not leave a comment.Margaret R.
Customer did not leave a comment.Terrel B.
Customer did not leave a comment.John B.
Customer did not leave a comment.Traveotta S. | Overall Experience
Customer did not leave a comment.Andrae S.
This location is the best one , rented from another location before , but I was definitely not happy , rude employees . at this one they are friendly , welcome you with a smile , and makes you feel like a valued customer and not an interruption, , just love this location and the employees., thank you so muchJoan S.
Customer did not leave a comment.Benjamin B. | Overall Experience
Customer did not leave a comment.Tracy C.
The representative gave an awesome customer serviceJuliet A.
Customer did not leave a comment.GLENROY N.
Mechanicability of 15 ft. Truck was abyssmal. Every time I tried to brake, the engine would REV UP then act like it was ready to stall, then finally come to a whiplash, jerky stop. I just prayed we would make it to our destination without getting into an accident. HORRIBLE! :(Phylicia P.
I was attended by the owner of the business, and she was so prompt and kind and helpful! Moves are always a tough time, and her help made it a breeze.Benjamin L.
A lot of junk out side the elevator,but everything else it was okAmaury A. | Overall Experience
My lock that I was told that would be in the unit was not there.Venita M. | First Impressions
Customer did not leave a comment.William B.
Customer did not leave a comment.Maurice S.
After I had a reservation somewhere else and when I got there they didn't have any trucks for me, this location made it happen for me. Great friendly peopleYolanda A.
Very helpful and convenient in a time of need!Rajni F. | Online Move In
Customer did not leave a comment.Connie P. | Overall Experience
Customer did not leave a comment.Nicole A. | Overall Experience
Customer did not leave a comment.Thomas C. | Overall Experience
Customer did not leave a comment.Latosha M.
I am satisfied with the accomodation of my things. My things were secured and thank you for the nice assistance.jesusa p. | Overall Experience
Best customer service in Jacksonville Florida.Diania G.
The ladies in the office were great!!!brian g. | Overall Experience
Customer did not leave a comment.Diana B. | Overall Experience
Customer did not leave a comment.Frank R. | Overall Experience
Customer did not leave a comment.erika R.
Customer did not leave a comment.Wilky A.
Keep up the outstanding services you already are providingJennifer L.
Customer did not leave a comment.Joshua C.
The truck I rented was very clean and had a pleasant smell. I was expecting more of a mechanical smell if you can get what I mean. This couple definitely takes care of their UHaul vehicles!Shanna P.
Customer did not leave a comment.Diania G.
The door ways are 47 inches wide and you cannot get a standard 48” pallet through them easily at all. Also there are pipes and locks that come into that area too when you’re trying to move pallets so its even worse. So it might be fine for residential items but pallets are pretty much a No go. Office always very helpful and friendly.Robert H. | Overall Experience
Customer did not leave a comment.James C.
There's NO WAY the truck I was given should have been rented out. It was an accident waiting to happen. As often as I rent, it will probably be my last time from UhaulStephanie K.
The owners were extremely friendly and helpful! Excellent experienceLee K.
Deodorize cab of trucks somehowAlfredo S.
Good customer service way better than the place in st. AugustineFeleica P.
Faster electronic processing system. Computers lagged too muchGary B.
Thought location and condition of vehicle was GREAT!!!!William W.
Customer did not leave a comment.Cary C.
Customer did not leave a comment.Dalton S.
Customer did not leave a comment.Tammy S.
The minute you recommend the help they were terrible??!!Lisa C.
Customer did not leave a comment.Cary C.
Very helpful staff and super friendlyYolanda A.
I had a wonderful experience. Customer service was great from beginning to end.Willie S.
Customer did not leave a comment.Nairobi B.
Courteous staff. Polite and patient unlike a customer service representative I encountered.Shasha B.
Customer did not leave a comment.Timothy P.
#1 Family-Owned and ran UHaul hands down! So long as they are open for service I will go thru them when I need Uhaul help.Ruben R.
Customer did not leave a comment.Diana C.
Was not my originally reservation price. And as usually uhual quotes me a price and charges me way more. As a bad experience when it comes to working with uhualAlisa C.
Customer did not leave a comment.pamala m. | First Impressions
Customer did not leave a comment.Monica V.
Customer did not leave a comment.Tomera R. | Online Move In
Free boxes , dollysamuel S.
Awful period!Wanda D.
Skip and his lovely wife are beautiful people. Skip made my rental very pleasant prompt & most of all wonderful. God bless them both.angela c. | First Impressions
Just wish the swipe was close to the gate.Brenda W. | First Impressions
Tre was awesome to work with on this rental. He is a good company representative.Daniel F.
Thank you for your assistance.Yvonne W.
Customer did not leave a comment.Maxine F.
No commentMarnie C.
easy pickup and return!!Tamara R.
Very courtes and professional.Warren S.
The vehicle was dusty and dirty! The vehicle gas gauge was not where the so called system stated it was supposed to be. Even after putting gas in the vehicle and telling the representative I had the receipt to show that gas was put it and the gas gauge had not moved I was still charged $8 for gas and I only went up the street and back. Nevertheless I will be using Budget from now on!!!Martina M.
Customer did not leave a comment.Ryan P.
Customer did not leave a comment.Kumudini K.
Staff went above and beyond to get me in the appropriate sized unit after my original choice was too small and too hard to get into for my couch. Very grateful for their help street closing hours.Marcella M. | Online Move In
Nothing more of the same good service fast prop service thank youMichael W.
The truck smelled like pee or farm animals. Horrible experience to have to drive in that and have everything smelling like pee afterwards. Also saw a roach. This was contactless pick up, next time I will be doing all in person so I don't get stuck with a truck like that again. The employees were friendly and attentive when picking up the keys, not sure if I just got a crappy truck.Suleimy P.
Sorry I don't remember his name but the gentleman that rented us the truck was very professional. Kind and MOST HELPFULRalph M.
Just keep getting betterFREDRICKA W. | First Impressions
Van smelled like cat piss and cat hair all on seats of van and McDonald bag dust and cat hairValencia H.
Customer did not leave a comment.Edward S.
This my favorite U-Haul location in the Duval/Clay area. Friendly and helpful staff. Amazing customer service in a world lacking in customer service. Keep it up.George S.
I OVER FILLED THE FUEL TANK !!! It was between 7/8 and Full !! I WANT MY CREDIT. BACK FOR OVER CHARGE FOR. F U E L. CALL ME. 904-868-2579Randall A.
Customer did not leave a comment.Hailey T.
Customer did not leave a comment.Jaime C.
All goodCalnorito A.
Customer did not leave a comment.Shirley H.
Customer did not leave a comment.Patrick L.
Customer did not leave a comment.Elvira E.
Computer system was not working properly but the staff got me through it.Mark M. | First Impressions
Customer did not leave a comment.Latanya L. | First Impressions
Customer did not leave a comment.debra H.
Nothing! Everything was great!Ricardo S.
Customer did not leave a comment.Kenneth F.
Only problem is the movers were an hour lateHope M.
Customer did not leave a comment.Heather M. | First Impressions
Customer did not leave a comment.REESA S. | First Impressions
Very Helpful!Priscilla E. | First Impressions
Customer did not leave a comment.Kelly j. | First Impressions
Customer did not leave a comment.Oscar H. | First Impressions
He sido cliente por aproximadamente 1 año y no me arrepiento, al menos en esta hubicacion.Jose A. | First Impressions
Great customer service!Trinette M. | First Impressions
Wasn’t noted that no elevator was in the building we rented a storage from and we have a storage in the second floor all ok though storage is greatObed C. | Online Move In
Customer did not leave a comment.Terrence C. | First Impressions
Customer did not leave a comment.john d. | First Impressions
Customer did not leave a comment.Shade W. | First Impressions
Reanne and Joe were both pleasant and helpful. I would recommend others to use their facility.George M. | First Impressions
Customer did not leave a comment.Arielle H. | First Impressions
The reservation made on the phone was not available and had to settle for a different unit.Jessie T. | First Impressions
The staff are very friendly, great customer service and I appreciate seeing the same staff who recognized me from previously renting a unit a few years ago.Carol B. | First Impressions
Customer did not leave a comment.SHELTON S. | First Impressions
Customer did not leave a comment.Rosie G. | First Impressions
Great people and fast service and facility very clean.William B. | First Impressions
Very friendly and knowledgeablesteven t. | First Impressions
The representative that assisted me was helpful and efficientKorina D. | First Impressions
Tyler, Felix and Breon were all very courteous, friendly and helpful. They all worked hard to stay within the contract time limit. They were also careful to handle all items carefully. Well done!Robert G. | First Impressions
The agents were very friendly and helpful.I would recommend this location to my friends.Dorris S. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!