Accurate readings for gas and mileage.Mark H.
Customer Reviews for U-Haul Moving & Storage of Bridgeton
Bridgeton, NJ 08302
(Next to Bridgeton Diner)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kenneth P.
Great customer service! Owners are so nice!iris T.
I am extremely happy with Bridgeton U-Haul and Storage. Terri assisted me in the morning and was incredible! The building is the cleanest storage place I've ever seen. We also rented a 26 foot truck and we're happy with it. I will never go to another storage or truck rental place again.Brett C.
The guy that helped me was so wonderful and helpful I had a full breakdown in the store and he helped me out with everything I needed upgraded the storage unit I needed because it was too small just overall so helpful and sweet.Nazahry T. | First Impressions
Customer did not leave a comment.Brett C. | First Impressions
My experience with this facility has been superb!! The manager Terri was very helpful, friendly and knowledgeable. The units were kept clean and well lit. I would recommend this storage facility to anyone with no reservations.Beverly C. | Overall Experience
Customer did not leave a comment.devin E.
Customer did not leave a comment.Joshua C.
I found everything at uhaul was so professional and understanding as our plans changed. The staff was over the top friendly and helpful. My only criticism was there is a prolonged on hold wait time for the times I had to call. The website though is very user friendlyJoel E.
Customer did not leave a comment.Sam R.
Customer did not leave a comment.Kimberlee P. | First Impressions
Customer did not leave a comment.Tommie F.
Car has 2 leaky tires on the front. Attendant very nice and helpful at pickup location.Kevin W.
Very dissatisfied with the U-Haul reservation. When I booked the trailer, I chose Glassboro, NJ since it was the only location to guarantee the trailer size. When I arrived in Glassboro after a 1 hour trip, I was tole the store location was changed to Bridgeton, NJ a 35 minute trip away. When I arrived in Bridgeton, I was told "national" changed the location, I did recieve a call the night before the reservation and was asked if I knew where U-Haul was located. I assumed they meant Glassboro so I did not not need directions. This location change added 60 miles and 1.5 hours to the move. I was not happy!!! P.S. the staff at both locations were fine, it was only the snafu with U-Haul changing locations that was unacceptable.Fred C.
Customer did not leave a comment.Elijah B.
Gracias! 👍🙏Donna H. | First Impressions
Kind and friendly staffPaul C.
Customer did not leave a comment.lakesha j. | Overall Experience
Very friendly , service and quick, with highly recommend anyone!!🤗Andrea B. | First Impressions
Customer did not leave a comment.Robin H. | First Impressions
Customer did not leave a comment.Pamela B. | Overall Experience
Customer did not leave a comment.Jaime R. | First Impressions
Customer did not leave a comment.Yahya A.
Nothing everything was fine and very professionalNorman K.
Customer did not leave a comment.Warren K. | Online Move In
Devon Chinese at the Bridgeton location was very nice and resourceful with helping us well versed in rules logging into storage and departing thank you so very much and on Dante picking up and returning very convienent and saferobin c. | First Impressions
Customer did not leave a comment.WILLIAM S. | Overall Experience
Customer did not leave a comment.Steven W.
Customer did not leave a comment.George D.
My shipment was guaranteed for April 30th 2021. Only two of the three boxes arrived. The third box was scheduled for Washington State. My third uBox sat and sat in Bridgeton, NJ. It arrived on the 8th of May. On the 9th, I was charged $111.65 for EACH container. My other two boxes would not have been there had the third one been on time.. I was not going to pay movers twice to do the same job. I asked to have the storage prorated because I had movers remove my things on the 17th. I was told they don't do that. Does uHaul often make errors and not compensate its customers? $400 for 8 days late was not enough. I needed my things when promised, if not before. Initially, I was told by Las Vegas that my two boxes had not even arrived. Seems they had not checked them in. I am 70 years old, I do not have the income to waste because someone made an error on your end. I've been told, both in NJ and in Vegas, this doesn't happen often, but another person told me it does! I read reviews online before I I called your service. Now I see that many of the complaints were correct. I didn't want to believe it initially. By far, this was the worst moving experience, I've had. And I have moved a few times since 2013. I was told that additional compensation would be forthcoming. Where is it? No one seems to know. I'm wondering if someone will even read this review...Imogene B.
Customer did not leave a comment.Michele A.
Customer did not leave a comment.Alana G. | Overall Experience
Customer service was awesome best uhaul I've been to.Jacob S.
Customer did not leave a comment.Yvette R.
Found the drivers excellent, in store people fine. The huge deficiency in my opinion is customer service through any of the 800..877 numbers. Hold time and the ability to assist. I had excellent help at the actual U Haul locations.Mary T.
Customer did not leave a comment.Joaquim V.
Customer did not leave a comment.Alice C.
Drivers on both ends of the move were very friendly and professional.Mark M.
Customer did not leave a comment.Erin G. | Overall Experience
Customer did not leave a comment.Collin D. | First Impressions
Customer did not leave a comment.Collin D. | Overall Experience
Good job!MARY S. | First Impressions
Customer did not leave a comment.Joseph R. | First Impressions
Prices way to high! Change that'Nataiah G.
Customer did not leave a comment.David L. | Overall Experience
I would love a member of management contact me outside of the site manager. I would love for a district or regional manager to contact meDavid B.
Customer did not leave a comment.Joseph J.
Excellent customer service and helpful staff. Very clean and well maintained / secure facility.KENNETH R.
Great customer assistance, easy to work with and accommodating!KENNETH R. | First Impressions
Customer did not leave a comment.Robert W.
Everyone I dealt with was professional, courteous and friendly. They make everything easy.Jane R. | Overall Experience
The delivery person was awesome both timesðŸ¦‹Dawn D.
Customer did not leave a comment.Penny M.
Customer did not leave a comment.Sandra W.
Customer did not leave a comment.John S. | Overall Experience
Customer did not leave a comment.Rose W.
Excellent service. All were very professional and a pleasure to work with!Patricia M.
I just want to commend both of the women drivers in No and Florida. They were extremely pleasant . I appreciate both of them . Thanks for getting my belongings safe to the driver from nj to fl .joseph S.
Customer did not leave a comment.Gertrude D.
Customer did not leave a comment.WILLIAM S.
Customer did not leave a comment.Kimberly K.
Excellent service, all equipment was spotless. The store supplied anything you could possibly need. Thank you Z MooreZoe M.
Customer did not leave a comment.Brandon H.
Every thing was great. Nice people, very clean truck.Kevin C.
how could you rent faulty equipment,it could have killed meDavid F.
Customer did not leave a comment.Jay M.
Customer did not leave a comment.Larry J.
Very nice employeesSTEPHANIE S. | Overall Experience
allow 1 way drop offHarold Robert K.
Customer did not leave a comment.HERMANN K.
Clerk was very polite, professional and courteous.... Refreshing way to do Business.Robert F.
Been with them for a year, never have had any issues EVER! I lost my key card, no problem.. .replaced same day. Needed to change my debit card, no problem...made it easy. Spent $175 a month for the temp control as I had to store books and pics...so worth it. Always clean too. Thanks to the staff for always being helpful and very friendly.Sabrina S. | Overall Experience
Nothing, the two guys at the counter were professional, pleasant, respectful, knowledgeable and very helpful.Jorje R.
Customer did not leave a comment.Benjamin C.
Love the fact that all women drivers. Go UHAULronald W.
Los escogí por las buenas reseñas q tienen y son muy ciertas. Excelente servicio.Lizette S. | First Impressions
Everyone was awesome! Place is clean and easy to access. PerfectMarc B. | Overall Experience
Customer did not leave a comment.SANDRA I.
Customer did not leave a comment.Michelle K.
The equipment was clean and maintained with minor issues make sure visors stay up so they don't fall down onto drivers viewWillie F.
Tge staff was great..woukd akways call me when i ssnt an email. I love love the convenience of the garage in bad weatherBarbara A C. | Overall Experience
DeJuan & Brandon are always friendly & efficientYuron B.
Customer did not leave a comment.Beverly B.
Would recommend the UBox for your moving company. Reasonable, reliable and friendly customer service.Linda G.
Customer did not leave a comment.Kelli G.
Nothing, only area that was confusing was billing. I appeared to be billed for more than was agreed to, but was all made right in the end. And the dates for services were way off, but again were perfect when actually confirmed.Arthur B.
All employees seem to be on their Agame _ . There are very respectful and good peopleNataniel O.
All the employees at this location are excellentScott B.
Customer did not leave a comment.Josephine V.
it was a superior experience with great customer service and friendly associatesGeorge S.
Customer did not leave a comment.Adam D. | Overall Experience
Customer did not leave a comment.Albert W.
Very clean, well maintained facility, even the bathrooms. Stuff was in storage for almost 2 years and didn't aquire any weird odors, no pest issues, mold, etc. I had a climate controlled unit which was a little pricey, but most are and Bridgeton is more reasonable than othersLeah C. | Overall Experience
The storage was clean and the staff was excellent. Thank you for all your help..SHARON F. | First Impressions
The cab of the truck is really small.Donald L.
Very accommodating and professional.Michael B.
Customer did not leave a comment.Daniel H.
When I dropped off the truck, the employee was not wearing a mask, i waited by the vehicle no one came out. I went in and the employee was eating and said i seen you just pulled up. No been there for a bit. Very unprofessionaljames S.
Staff was very helpful n curtiousCHRISTINE A. | Overall Experience
I was extremely impressed with the cleanliness of the facility, the ease of access and Terri was so very helpful and knowledgeable. I have never rented a storage unit before but I will definitely recommend your facility.Beverly C. | First Impressions
Customer did not leave a comment.Adrianne G.
Customer did not leave a comment.Mark L.
Customer did not leave a comment.Sandra R. | First Impressions
Great customer service! Terri is the best !!!Kenneth H.
Don't make me drive 80 miles to pickup the trailerangelo G.
Customer did not leave a comment.Adam D. | First Impressions
Customer did not leave a comment.Adam D.
The U-Haul rates could be better fit those who have storage units with the company. I needed a U-Haul for 1 and half hours to pick up one bed and it cost me 72.00 due to the .99 cents per mile rate. Thank you U-Haul for being available and I believe it would help the company if customers with storage units was able to get better deal for U-Haul services. Thanks for reading.Kiera S.
Customer did not leave a comment.Bill K.
Customer did not leave a comment.COLLEEN S. | Overall Experience
Excellent customer service.CHRISTINE A.
Honestly, I was shocked at how nice of an experience I had. Super seamless and quick. Thanks for making a stressful move less of a headache.Katherine N.
Very nice and clean place. The carts made it a breeze. Staff friendly and helpfulLeon F. | First Impressions
Customer did not leave a comment.CARY C.
When picking up the equipment I was told that one of the tires was bald and they didn't have time to get it changed. I was told that they hoped I made it to my desired location but just in case you don't, please call roadside assistance. As it turned out, the tire blew out halfway to our destination and we were stranded for almost 2 hours late at night while waiting for service. In addition, it was raining and the trailer leaked.Mark B.
Customer did not leave a comment.Melissa J. | First Impressions
Great facility i felt comfortable leaving my possessions there where they had to be kept at a controlled temp. my piano didn't even need tuning after 13 Months. thanks again.Claude J. | Overall Experience
Customer did not leave a comment.Russell H.
Customer did not leave a comment.Andrea P. | First Impressions
Customer did not leave a comment.James J.
Customer did not leave a comment.James J. | Overall Experience
Customer did not leave a comment.Bob L.
The moving blankets in the truck were soaking wet, so I couldn't even use them. The blankets and the dolly are mounted in a spot where they are in the way when you're trying to load furniture in the truckâ€” I had to move them and when I returned it, they charged me for the dolly even though I explained I just had to move it out of the way, I didn't even use it. When we first picked up the truck, the guys at the front desk (I believe Devon & Dejuan) were awesome and really helpful, but I can't say the same for the person I dealt with when I brought the truck back. If I ever move again, I'll probably just end up renting a POD. The 24 hour rental period is unrealistic, and $200 for 36 hours seems a little ridiculous when I could have a POD for a month for $700.Brian H.
Excellent service!! Definitely will be using them again when I move.Silvia Y.
Customer did not leave a comment.Michael N. | Overall Experience
Your mileage rates are way too high . Totally ridiculous.Steven S.
I had to get a U-haul 3 times in 3 months. I used this facility each time. Every single time the staff were amazing especially the general manager. I dealt with her the most. I'm sorry I don't remember her name. She was very nice & knowledgeable. I'd recommend this facility to anyone. Thank you for the great service.Nicole M. | Overall Experience
Customer did not leave a comment.Aidan P.
You can give so many free miles when customer returns 2nd and third times but only if they keep their receipt for proof.Kim H.
Customer did not leave a comment.Nick H.
Customer did not leave a comment.Laura C. | Overall Experience
Customer did not leave a comment.Daniel F.
Customer did not leave a comment.Kenneth M.
Customer did not leave a comment.David C.
The easy convenient it was to use u-haul and the way it was to load and unload even in bad weatherFranklyn H. | First Impressions
My experience either the staff has been impeccable!! I definitely will recommend the UBox service to make an easier move. However, we did incurr a few delays which was very unpleasant for us. Drop off was great and Sue was amazing. We requested our 4 boxes to be delivered 9 days later. Due to the lack of trucks, only 2 arrived on our scheduled date, on a trailer. Thank good one of our beds was in one of those two otherwise we'd be sleeping on the floor. We were told our other 2 would be delivered the next day. It was by 3pm NO BOXES!! So I called usual and apparently the driver had been in a minor accident that held up our delivery. The driver was ok, and delivered the boxes almost near 6pm. We unloaded in about 45 minutes both boxes, yet they left our boxes in our driveway for 48 hours! Its very unfortunate these events happened and really delayed our moving in experience, and then blocked our driveway for such a long period. I called uhual because they still charged us full price even though we did not get our boxes as per the agreement. They said they would reach back out but that was 9 days ago and I still have not heard from them on our compensation. This was an unusual situation, I understand, but we should be granted a rebate of some kind for all of the delays in the service.Shae G.
The customer service rep was excellent; knowledgeable, friendly and courteous. The facility was bright, clean and well maintained. It exceeded my expectationsROBERT C. | First Impressions
Your staff was informative, professional, and pleasant.edward M.
Customer did not leave a comment.Renay E. | Overall Experience
I had to travel 50 miles out of my way to pick up my items... I should being told in advance to prepare. This reservation was made over week in advance..finally upon my destination I drop off after hour was charge for not checking out on line...Marirosa L.
Customer did not leave a comment.Kimberly M.
Customer did not leave a comment.Yolanda S. | First Impressions
Customer did not leave a comment.Carylon D.
Customer did not leave a comment.JOANN P.
Customer did not leave a comment.Wendy A.
Customer did not leave a comment.LUIS H. | Overall Experience
Customer did not leave a comment.Bruce W.
U-Haul should put the delivery driver, Sue, in charge of the whole operation. I received the correct synopsis of events from only her, and the complete bounce on hold for an hour and then get the wrong story from EVERY OTHER NUMBER.Jeanne B.
In my time of need, you were there. No other facility compares to you, whatever it is that compels/motivates you to offer such great service, pleasant staff and an abundance of services, please keep doing it ! PDeJesusPascual D. | Overall Experience
Customer did not leave a comment.CHRISTOPHER G. | Overall Experience
Customer did not leave a comment.Bridget C. | Overall Experience
Customer did not leave a comment.Damon M. | First Impressions
The service was excellent very very helpful and courteousEdith S. | First Impressions
Customer did not leave a comment.Renay E. | First Impressions
Customer did not leave a comment.Robert B. | Online Move In
Customer did not leave a comment.TIFFANY H. | First Impressions
Customer did not leave a comment.Danny S. | First Impressions
Customer did not leave a comment.robin c. | Overall Experience
Terri was always available and always helpful. Other than the few times we had to go into the actual store, we just went in and out and with the loading bays, it made everything that much more convenient. All around great experience, will recommend!DANIEL M. | Overall Experience
Currently occupying 3 units at the Bridgeton NJ location . All have been consistently clean, whether an outdoor or indoor unit. Terri is great!DANIEL M. | First Impressions
Very nice, clean unitJake J. | First Impressions
Customer did not leave a comment.Ann Marie M. | Overall Experience
Customer did not leave a comment.Lawrence B. | Overall Experience
Customer did not leave a comment.Steven B. | First Impressions
Customer did not leave a comment.Eugene T. | First Impressions
Customer did not leave a comment.Lisa P. | First Impressions
Perfect !! Extremely helpful, caring for all my needs. Wonderful experience, don’t believe me? Give them a visit/call, you won’t be disappointed !Pascual D. | First Impressions
Customer did not leave a comment.Mary C. | Overall Experience
Customer Service was excellent.Patricia t. | Overall Experience
Customer did not leave a comment.Nikola M. | Overall Experience
Terry is very friendly, kind, efficient and is very professional. She explained and went over everything I needed to know. She is an asset to your company.Brenda T. | First Impressions
...Crystal H. | Overall Experience
U-haul has a wide range of products to offer its customers. Very affordable and effective. The staff were also very professional, helpful and able to address all of my concerns.Marie L. | Overall Experience
Great companyKrisdi G. | Overall Experience
Amazing location!Genida G. | Overall Experience
The staff made an significant effort to provide me with a positive experience starting from the moment I walked in and extending beyond moment I completed my order process. Fostering true loyalty!Marie L. | First Impressions
Very nice people in the office,great location ,well maintained.Will go back again if needed.carole p. | Overall Experience
The agents were friendly and and explained everything clearly.Claude J. | First Impressions
came in handy for a rushed move forever gratefulWilliam V. | Overall Experience
Great service overall nice clean building, restrooms and good employees!!Richard A B. | First Impressions
Everyone was professional and kind along with being so helpful.Cynthia C. | Overall Experience
Very polite and helpfulMaryann W. | First Impressions
From start to finish, everyone was kind, helpful, and professional. An amazing experience!Cynthia C. | First Impressions
Wonderful service. Very pleased.Marie C. | Overall Experience
Great customer service showed when I rented a storage unit.Kevin Y. | First Impressions
Every thing been great since I start it doing business with you!!!Manual S. | Overall Experience
Everyone was great .Gladys E. | Overall Experience
This is my second time using their facilities, and I couldn't ask for more friendly service and help.Marianne B. | Overall Experience
Great serviceThomas S. | First Impressions
I didn’t like the fact that I couldn’t set up my auto pay with my debit card, despite ads saying I can use a debit card. So I had use my credit card. The guys who set up my account were helpful.Ann Marie M. | First Impressions
I have no complaints at all. The staff wefr very helpful and friendly.Darlene H. | Overall Experience
Very kind and helpfulFelcita C. | First Impressions
Mi first month was free, Always hav access to my storage, Hav a three extra days of payment. Muy buen servicio 👍Julio C. | Overall Experience
The two gentlemen were polite and courteous and I had got a great deal so I'm very very satisfied.Regina H. | First Impressions
Clean environment. Well lit. Perfect location. Easy access. Reasonable prices. Rolling carts readily available. Exactly what we needed for short term storage of items before a yard sale.Rita B. | Overall Experience
Great place. Wonderful staff.Dana O. | Overall Experience
Couldn’t imagine better.Karen E. | Overall Experience
Everyone is spoke to was great. Sue was awesome! Thanks for your help.dominic r. | Overall Experience
Good companyJohn S. | First Impressions
Very Professional, I would highly recommend them to friendsAlfred V. | First Impressions
the service I received was far above average on any professional customer service rating scale.Robert P. | First Impressions
Everyone was very nice my experience was very good.Terry J. | First Impressions
Wonderful ! Courteous and friendly service!David B. | First Impressions
Very helpful.Sean M. | First Impressions
Hello, very helpful, very thoughtful and complete.REYNOLD M. | First Impressions
It was definitely a beautiful place. Staff was very helpful and friendly. Will definitely be doing business again if I ever need another storage space or uhaul.Tomeaka M. | Overall Experience
Kind professional and friendly service. Easy access. Convenient location. Clean.Rita B. | First Impressions
Very accommodating. Fast pick up and fast drop off. Even came back next day to take away. Great experience.Nicole N. | Overall Experience
Our delivery was on time.Doreen O. | Overall Experience
All the stuff that was very kind and helpful I will use them over and over againirene b. | Overall Experience
The staff was great until I ask questions about closing my accountJohn R. | Overall Experience
My experience with this U-Haul and storage unit was great. I had access to my unit 24/7. The store clerks were very nice and zi would recommend them to my friends & family.Beverly J. | Overall Experience
Clean and well maintained. Very well lighted at night time.Warren W. | Overall Experience
Devon was AMAZING! I was really stressed out finding a great storage facility around my area. She helped me with every little thing and answered all questions. She went above and beyond. Thank you!Amanda F. | Reservation
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!