Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Professional and extremely helpful
Great Job Guys,
Price $$$$ hike⬆️ during a pandemic is my only complaint had a 10x10 inside went from 135 to almost 150 a month 😲 Got a 10x10 outside access for 105 a month 🤗 From another storage facility 🤙
Thank you for everything, I really do appreciate everything you have done for me!
For one there was an excessive amount of mice droppings all over my stuff..My stuff was ruined because of it purses got chewed up,a mouse died on top of a dresser of mine leaving it stained.They should of told me about the infestation so I could have better protected my belongings..Apparently the ONE black box wasn’t enough....I wouldn’t recommend this place to anyone
I love this storage.the staff was friendly,very clean,I was surprised to see the bathroom so clean in a storage place. I will definitely go back and recommend it
Staff very helpful and friendly try there best
Dirty, smelly, rat infested building. Unsecure. Overpriced. My property is missing with no accountability. Bad overall experience and I'm taking my business elsewhere.
For using this Facility for almost two years, I never regret making that choice. 5 Stars all the way for the Staffers, cleaning and safety.
Too expensive
U-Haul is a great company, but the people there is very unprofessional. Vagabond off-the street.
I want to let you know that Alex, Zachary n Gene make a great team. There is another young man there not sure of his name he’s also a pleasure. Very knowledgeable helpful and very friendly making the experience quick n professional. Thanks again UHAUL.
Some minor issues with mouse droppings, however my things were safe and secure.
The staff what complete gentleman answered all my questions kind courteous and very promptly thank you for your service
It was stressful to coordinate all of the events in the move from another location, as I had to do so alone. All involved worked out for the better, and I am appreciative to Kyle to help organize.
The services met my expectations.
This place is soooooooooo unprofessional! They charged me insurance after I specifically said NO. I called and ask to speak to the manger and he would not talk to me. He refused they are all rude!!
They are just there to help you going through your day . It’s an easy please nothing complicate good job guys I will come back in the future and I will send friends soon
VERY CONVENIENT. EASY TO ACCESS
Alex was excellent! A hard worker very helpful and conscientious!
I had to in short file a police report, I was called racial slurs, threatened, police called, refused to give me access to the unit stating he had no key for the unit, he didn't know where the keys w
Staff seemed unaware of which units were available, but overall were very kind and helpful.
Great storage experience.
staff was helpful and very courteous
I was well pleased with their knowledge, advice and patience.
I cancelled my unit because the facility had an issue with pipes bursting and water damage and I have never been compensated for my furniture that was ruined. I plan to contact corporate.
I’m very happy with the service I’ve received from the employees at both locations I’ve always been a customer and always will be your customer and refer Uhaul to my friends and family
I been a customer since 1996 and went into the facility to go through my items in 2018 I had mouse and rat droppings around my belongings my daughter was injured due to break in attempts to my unit
Your staff was very professional curtious and polite. The facility was cleaned and very well maintained. I will use your facility in the future. Thank you , Sandra Wigfall
Great staff, helpful & proffesional!
