Customer Reviews for U-Haul Moving & Storage of Brooksville

1,118 reviews

15334 Cortez Blvd   Brooksville, FL 34613
(Across from Hernando County’s Utility Department)

(352) 799-0591

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(352) 799-0591

15334 Cortez Blvd
Brooksville, FL 34613
(Across from Hernando County’s Utility Department)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Jack D. 
Rating:
5.0

Customer did not leave a comment.

Gregory P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
3.0

Alot of run around .they quoted me one price 104. Then said it increased 138.after all that they wanted me to drive an extra 100 miles to drop the trailer

George P. 
Rating:
5.0

Customer did not leave a comment.

Kathleen G. 
Rating:
1.0

They charge me 14$ extra and I asked for refund and the guy said we cant do anything sorry amd hand me a card that call this number we not going to give u refund never use Uhaul from this location and use Home Depot truck much better and cheaper and excellent customer service

Milan P. 
Rating:
5.0

Customer did not leave a comment.

damon G. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Disappointed that my original drop off location would not take the rental and I was forced to go out of my way to go to another location. The proprietor of this location felt bad I was not treated fairly and he was very helpful.

frank F. 
Rating:
5.0

Customer did not leave a comment.

Debrakay L. 
Rating:
5.0

Trailer had four different tires on it all in unacceptable condition.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

thomas C. 
Rating:
5.0

Customer did not leave a comment.

ELLEN M. 
Rating:
5.0

Marie and her team were nice and very accommodating to my needs that day. She went above and beyond my expectations. I would choose Uhaul over any other competitors because of this.

Michele D. 
Rating:
5.0

Door bent. Maybe new door

John P. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

This location was a delight

Lawton W. 
Rating:
5.0

Very helpful and friendly!

Joseph C. 
Rating:
5.0

Quick & Easy!

Gordon W. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

gerogette T. 
Rating:
5.0

Customer did not leave a comment.

ken R. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Nothing Marie was fantastic , very helpful and accommodating one of the nicest uhaul location I have used !

Kenneth F M. 
Rating:
5.0

Nothing because they were so personable and helpful.

Bill W. 
Rating:
5.0

A well oiled machine...No improvements needed. Top notch.....

Darlene D. 
Rating:
5.0

The manager went above and beyond to get me a truck, our closing was delayed and we had to cancel our original date and when we needed a truck none were available and the manager drove to another town to get me a truck. The staff was also very helpful and came thru for us! I would never rent a uhaul truck except for this location! I can't say enough for them!

Armando S N. 
Rating:
5.0

Customer did not leave a comment.

Pamela T. 
Rating:
5.0

Customer did not leave a comment.

lisa M. 
Rating:
5.0

Customer did not leave a comment.

Paulo M. 
Rating:
4.0

The only issue i had was it told me there was going to be a lock in the unit and there wasn't. Good thing i had brought 1 just in case.

Samantha F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tammee D. 
Rating:
5.0

Customer did not leave a comment.

Patricia Z. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

The Staff was very accommodating. Move in was very easy. Would highly recommend them to anyone.

Nadine M.  |  First Impressions 
Rating:
5.0

Really nothing, Marie was so helpful. She evaluated our needs and set us up with everything we needed. Super friendly and definitely a place for all my rental needs. We will be back and we'll let our friends and family know this is the location to go to. THANKS

Dawn S. 
Rating:
5.0

Friendly and helpful people. Will use this facility again

Rich S.  |  Overall Experience 
Rating:
5.0

Nothing to improve.

Timothy K. 
Rating:
5.0

Customer did not leave a comment.

RONALD H. 
Rating:
4.0

Good service!

Linda W. 
Rating:
4.0

No problems

Paul S. 
Rating:
5.0

They were extremely helpful and thoughtful.

Marie M. 
Rating:
5.0

I had never rented storage, Maria was awesome, gave me a convenient place, walked me through the whole process, very helpful and friendly

joyce t.  |  First Impressions 
Rating:
5.0

Marie is fast, efficient and a pleasure to work with. This facility is always clean too. Wouldn't go anywhere else!

Angela M.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

jerald C. 
Rating:
3.0

Not blaming the store for the issue but, I was supposed to pick up our truck at 10 am Saturday the 12th we had a very bad storm with a tornado so we couldn't leave also received a call the power lines were down at the location to pick up our truck so they delayed pick up till after 1 pm then got another call they had to close that office we need to pick up the truck at another location. We went to the other location there computer system was down and I took almost an hour to get a truck. We missed a hike day if moving because of Al the issues. We bought the truck back on Monday afternoon because it took an extra day we lost the people that were supposed to help on Saturday. You think Uhaul would have adjusted the price for us or even helped out with mileage which was 99 cents a mile. I do understand situations happen but we lost an entire day also. Would have been nice if a local business also thought about the storms effecting us to.

Denise H. 
Rating:
5.0

This place is awesome! I got into a bad motorcycle accident and Marie held my stuff while I was in the hospital, she could have auctioned it off. I'm greatly appreciated she let my family come up and get it at their convenience while I was in a coma she was very kind about it 🙂 She was always there for me and made sure everything was safe. Highly recommended Thanks 🙏 Marie forever great-full Go here!!!!!!

Jessica S. 
Rating:
5.0

The staff was super friendly and very helpful my storage unit was clean when I first moved in never had no problem getting in and out hours were great I definitely use them again and recommend anybody to use them

Joann M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert w.  |  First Impressions 
Rating:
4.0

I wish the side mirrors adjusted.

Danielle F. 
Rating:
5.0

Customer did not leave a comment.

Jamie S.  |  Overall Experience 
Rating:
5.0

Mary is very present and helpful. She is head and shoulders above the other store on cottez in spring hill.

Paul C. 
Rating:
5.0

Marie, thanks for maintaining such a nice well organized facility. You and your staff are the best. BA from Michigan

Bud A.  |  Overall Experience 
Rating:
5.0

perhaps pressure wash the trailer's outside

April M. 
Rating:
3.0

Told I had a free month after I pay for a month. Deception at its best

Connie S. 
Rating:
5.0

Customer did not leave a comment.

Charity S. 
Rating:
5.0

Very friendly and helpful staff!!! I would highly recommend them to friends and family!

TOMMIE G. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Location was perfect for us, and the Saff was ALL VERY helpful and and Professional. I would use this location for future needs as well as continue to reccomend this location!!!!

CINDY & Ron L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE D. 
Rating:
3.0

Fix your vehicles

ERIC B. 
Rating:
5.0

Customer did not leave a comment.

Samantha R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDDI V. 
Rating:
5.0

The staff coordinated our truck & storage making the move seamless. Thank you so much.

DEBRA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VICKI S. 
Rating:
5.0

Very helpful and nice

ALEXANDRA L. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN C. 
Rating:
4.0

Initial drop off location was closed. Sent to a second location and they could not take it. Finally third location took it. Wasted a good hour to complete drop off.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

DEXTER I. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

The staff were extremely friendly and helpful. They made sure the equipment was ready and they came out promptly upon return. Both check out and return were very smooth and efficient.

Ian B. 
Rating:
5.0

Customer did not leave a comment.

William G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NELSON C. 
Rating:
5.0

There is nothing to improve based on my experience. The counter staff provided quick and friendly customer service. The truck I rented was clean and drove smoothly. A very good experience over all.

TIMOTHY F. 
Rating:
5.0

Friendly and professional

ROSE B. 
Rating:
5.0

Customer did not leave a comment.

Juan M. 
Rating:
5.0

Customer did not leave a comment.

TOMMIE G. 
Rating:
5.0

Very efficient service and friendly staff. Will use agin if needed

STEPHEN V. 
Rating:
5.0

Great service!

NELLIE C. 
Rating:
2.0

Rented a truck over the weekend and paid $70 for the same amount of time in the same amount of miles where as I had to pay over $100 at your place for the exact same thing so I'm not pleased to say the least

Jeffrey R. 
Rating:
5.0

Nothing, the service was excellent.

TIMOTHY K. 
Rating:
5.0

Customer did not leave a comment.

WALTER H. 
Rating:
5.0

Multiple times I've rented here. Must be awesome. I keep going back.

SHELDON B. 
Rating:
5.0

Customer did not leave a comment.

RODNEY F. 
Rating:
5.0

Customer did not leave a comment.

Marianna J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARAH H. 
Rating:
5.0

I needed a place to store my camper in an emergency. Mari Curths Went thextera mile to find me a spot. There was none available at the time. She made a bucnh of calls to get me a spot. She even went out of her way to returne my phone that I left behind My mind was not in a good place at the time. I also needed a tralier and car carrier at the time. They treated me with respect and were very professional about there business. All problems solved. Thank you U-Haul.

Harold R.  |  Overall Experience 
Rating:
5.0

Will definitely ask for this storage facility next time I'm in need of one. Thank you staff.

Nils R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

larry B. 
Rating:
5.0

Their customer service was awesome. I wouldn't change a thing.

SHAUN M. 
Rating:
5.0

Customer did not leave a comment.

JAY C. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Marie does a great job. The Office is clean and inviting. And I've never gotten a dirty or not working properly truck.

Angela M. 
Rating:
5.0

Customer did not leave a comment.

GLYNN B. 
Rating:
5.0

Customer did not leave a comment.

TRICIA M. 
Rating:
5.0

No improvements… guys were very friendly and helpful! Especially after the first uhaul place we went to did not have good customer service at all. So, it was nice to see the excellent customer service with Wyatt and the other gentleman. Sorry didn't catch his name.

CHRISTOPHER P. 
Rating:
5.0

No issues as all. Smooth

TERRY LANE B. 
Rating:
5.0

The people working there were very helpful and friendly. Storage facility was clean and secure.

Janet b.  |  Overall Experience 
Rating:
4.0

The person working Saturday night I would not recommend to anyone. She is rude and should not be dealing with the public. Everyone else was great!

ANDREA A. 
Rating:
3.0

The app that they give you is a joke it does not work we call three days in advance to schedule a truck when we got there they had no truck for us we had to drive 8 miles to another location to pick up a vehicle when I got the vehicle it was dirty and did not run right

NICHOLAS M. 
Rating:
3.0

Customer did not leave a comment.

LARRY A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY P. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE U. 
Rating:
5.0

Customer did not leave a comment.

Darrel G. 
Rating:
5.0

I had my unit for 4 years and never once had any kind of a problem or issue

MARY L.  |  Overall Experience 
Rating:
5.0

Friendly quick service and super clean truck!!

DAVID B. 
Rating:
5.0

The U-HAUL facilities was really clean and the staff was a top-notch customer service ! Marie went above and beyond assisting me and provide me an AMAZING customer service. She answered all my questions and helped me in the entire I was at the installation.

Nelson M.  |  First Impressions 
Rating:
5.0

Marie was ALWAYS courteous and helpful each time I spoke with her in person or by phone. She is very knowledgeable about UHAUL whether it be for storage or truck rental. Thank you to her for helping me and answering all my questions. Looking forward to using this location again hopefully within in the next few months with a truck rental.

Mary Lynn C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonia W.  |  First Impressions 
Rating:
5.0

Maria Curtis , General Manager professionalism and resourcefulness is unparalleled!

JOE H.  |  First Impressions 
Rating:
4.0

Facility needs an updated gate.

Robin M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stevie E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

James C.  |  Overall Experience 
Rating:
5.0

Thanks to all the staff always grateful

Torres S.  |  Overall Experience 
Rating:
1.0

Your reservation sucks. Never got the pick up that i needed and due to that i lost 800.00. I will never use uhaul again

RICHARD B. 
Rating:
4.0

Customer did not leave a comment.

NELSON C. 
Rating:
5.0

Customer did not leave a comment.

Terry B. 
Rating:
5.0

Move my goods so I dont have to. All went very well. Thank you

SHELDON B. 
Rating:
5.0

Customer did not leave a comment.

Tanya M. 
Rating:
3.0

Customer did not leave a comment.

Dylan M.  |  Overall Experience 
Rating:
5.0

Customer service was excellent!

SHERRI F. 
Rating:
5.0

Customer did not leave a comment.

MICHELE R. 
Rating:
4.0

The best part f the transaction was the customer service. The personal touch was excellent.

STEVE W. 
Rating:
3.0

Customer did not leave a comment.

LAWRENCE W. 
Rating:
5.0

When I did have different issues they were resolved either through my local office or corporate.

Sherrie C.  |  Overall Experience 
Rating:
5.0

I had a very nice experience and excellent customer service from Mr Walters at the service counter. I wished we had more like him at other establishments. The manager gave me equal excellence despite multiple pre-screening visits before my trailer hookup. My trip back home was a success. Thank You.

RONALDJ D. 
Rating:
5.0

Customer did not leave a comment.

James C.  |  First Impressions 
Rating:
5.0

The uhaul was not the truck I rented, it was the box truck. Driving it was an experience, it was hard to drive as I'm short! The vehicle was ‘loose' and all over the road.. I would never recommend this vehicle to my friends

MICHELLE E. 
Rating:
5.0

Customer did not leave a comment.

Tammy H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

donald d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZOHRA V.  |  Overall Experience 
Rating:
5.0

Great people to work with

Denis H.  |  Overall Experience 
Rating:
3.0

Checked out of unit 8 days into new month and didn’t receive any prorate on the fee. Et they rented it out and was paid twice for the month. Definitely will rethink staying at a Uhaul storage facility again.

Kevin S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John K.  |  Overall Experience 
Rating:
1.0

The truck was in disrepair needed a larger truck but was told the larger ones were not available for longer moves.

clifford r.  |  First Impressions 
Rating:
4.0

Well maintained. Good customer service.

Neva S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith R.  |  First Impressions 
Rating:
5.0

Manager Marie Curths and her staff were very professional, knowledgeable and helpful.

MICHAEL N.  |  First Impressions 
Rating:
5.0

It was a pleasure to have Marie help me with my transaction. I needed a storage room for use now, and we set up a future date for a truck and supply rental. She was very knowledgeable, courteous, professional, and friendly. TY, to Marie!!

Mary Lynn C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary S.  |  Overall Experience 
Rating:
5.0

When we arrived Marie was a tremendous help and held our hands thru a very stressful ordeal with our Moving Co. From Maine. We hold great respect for her and all she did. She deserves a million STARS.

raymond b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherry L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacqueline R.  |  First Impressions 
Rating:
3.0

Lo único que no me gusto fue que había hecho una reservación y cuando llegue a la oficina de uhaul mi reservación nunca aparecio y me cobraron más por un storage más pequeño, creo que eso no se hace una reservación es una reservación .

Fernando R.  |  First Impressions 
Rating:
5.0

Marie was a great customer service person and very knowledgeable

JAMES D.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lisa B.  |  Overall Experience 
Rating:
5.0

Extremely knowledgeable and helpful staff. Highly recommend this facility.

Cathy Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miguel V.  |  Overall Experience 
Rating:
5.0

Easy.

wayne m.  |  Overall Experience 
Rating:
5.0

Very happy with my experience. I will be recommending this place to everyone I know. Lots of great services are offered, the place is very clean very nice. Place is very clean and well-maintained

Chevelle B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAWNIE H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDY H.  |  Overall Experience 
Rating:
5.0

Marie is so nice!! We enjoyed meeting her. She was very helpful!!!

Sheila B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERTJAMES L.  |  First Impressions 
Rating:
5.0

The manager at this facility is outstanding!!!

James C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Allen K.  |  First Impressions 
Rating:
5.0

The start of the rental truck beginning in Maryland was horrible and I had even thought about reporting to BBB The Maryland dealers were horrible, the first truck I was given was faulty and unsafe. The UHAUL customer service team were of very little use, they changed my info from the original contract that I wasn't even aware of until I arrived to UHaul Brooksville. . HOWEVER. Marie at the UHAUL storage unit was amazing. She calmed my nerves and made the remainder of my journey a pleasure. You can absolutely THANK MARIE for saving you a customer and restoring my confidence in using U Haul again. I can tell you that Marie is a pleasure to work with and very knowledgeable with everything UHaul. U Haul could certainly us more amazing people like Marie.

Cathy Y.  |  First Impressions 
Rating:
5.0

I would like to recognize Marie at the Uhaul facility located at 15334 Cortez Blvd., in Brooksville, FL. Marie is absolutely Excellent in every way you can imagine, her main concern was me, and my trip to Ohio, and she made everything easy for me, from renting me the 20 ' truck along with the auto transport, to moving out of my storage unit. I was elated & so very pleased to hear from my husband & son, that Marie was attentive to them and she even gave them water, she saved me a long trip back to the storage facility by doing something as simple as that. Marie had no idea the enormous amount of stress I was under moving back home to Ohio put on me, and that women has no idea how overwhelmed I truly was.From the time I walked in, she was patient, professional, kind & understanding, knowledgeable in all aspects of her job. She made me feel that my issue was also hers & we were going to solve each issue together one by one and we did just that. I want to thank God first & foremost for putting Marie in my path Marie

Warner T.  |  Overall Experience 
Rating:
5.0

all went as expected

Steve G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Saulius R.  |  Overall Experience 
Rating:
5.0

Always friendly and helpful.

Dana W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Constantinos G.  |  Overall Experience 
Rating:
5.0

Great customer service!!

DIXIE L.  |  Overall Experience 
Rating:
5.0

Office staff very personable and helpful. Inside areas always spotless. Would definitely recommend.

Billy W.  |  Overall Experience 
Rating:
5.0

Marie is great! Facility is clean and keep. Move in was super easy!

Katie S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward M.  |  Overall Experience 
Rating:
5.0

Marie Curths goes way beyond the normal to give excellent service which is rarely (if ever) seen today. It was a pleasure dong business with her.

Ronald T.  |  First Impressions 
Rating:
5.0

None

Eugene S.  |  Overall Experience 
Rating:
5.0

Great place to store things.

Eugene S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIC B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

patricia and jose c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denis H.  |  Overall Experience 
Rating:
5.0

Marie went above and beyond to help us with a terrible situation at another facility. Her staff including TJ were nothing short of kind and compassionate during an incredibly stressful time. I hope they both get some type of recognition Susan Zealley

SUSAN Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael D.  |  Overall Experience 
Rating:
5.0

Great staff, very friendly.

Virgilio M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela L.  |  Overall Experience 
Rating:
3.0

I did pay in advance for 6/14/2121 and returned my space back on 5/24/21. Why do I forfeit my monies when I returned my locker early? You will be able to rent it out no problem as I was told by Marie. Can you please explain.

Ken H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vincent L.  |  Overall Experience 
Rating:
4.0

The automated system was difficult to get through to speak with someone. I tried 2 days in a row to call and cancel service. I finally just moved my items and left the door open to allow someone to see. Thank you

Rhonda P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Herman C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul L.  |  Overall Experience 
Rating:
5.0

Marie, we can't say enough to express our thankfulness to you for treating us more like a friend than a client. You literally went the extra mile for us to meet our needs. We would gladly recommend others to your facility.

Franklin and Patricia C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vincent L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent L.  |  Overall Experience 
Rating:
5.0

Marie was awesome to work with and helped us obtain the right storage for our needs. She also offered to help us out when it started to rain!

Paul L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jason h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frederick W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael R.  |  Overall Experience 
Rating:
5.0

Extremely helpful and very friendly. Top notch

Steven G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Anna Z.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robin L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah R.  |  Online Move In 
Rating:
5.0

Patricia keeps this place in tip top shape. She is a true gem.

Angela M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon H.  |  Overall Experience 
Rating:
5.0

Good place

James S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wanda D.  |  First Impressions 
Rating:
5.0

Patty always goes above and beyond to assist me in any way she can. I always buy my boxes from her and usually rent moving pads. She is awesome!

Angela M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jamie S.  |  Online Move In 
Rating:
5.0

Yes Patty was super professional Keep up the great work Blessings

Richard L.  |  First Impressions 
Rating:
5.0

Very professional . COVID-19 precautions taken . Much appreciated.

Billy W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VIKKI G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jose V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sharon H.  |  First Impressions 
Rating:
5.0

The manager Patty is very proactive and puts in tremendous effort keeping storage well maintained. If I ever need storage again, I will go out of my way to get storage with her. Thanks again!

BOBBY S.  |  Overall Experience 
Rating:
1.0

The manager is very rude and unfriendly! If I didn’t really need the ac storage I would have went elsewhere. She made a bad name for this company with me.

Savannah V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald T.  |  First Impressions 
Rating:
5.0

Patty Paradis is a wonderful person. She was always so polite, friendly and very helpful during my time renting a storage from her U-Haul facility. Thank you so much Patty if you're able to see this I greatly appreciate it so much. Take care and stay safe.

Thomas T.  |  Overall Experience 
Rating:
5.0

Party Paradise was the most friendly and helpful person I've ever dealt with at U-Haul. Not saying I was ever treated poorly but. Patty was definitely on top. Thank you again

Gary T.  |  First Impressions 
Rating:
5.0

Patty and Vivienne are some of the nicest folks to do business with.

James B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARION & Teresa O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don S.  |  Overall Experience 
Rating:
5.0

great people, make this place great, Patty actually knew my name, as most of us know that's rare because most employees don't care about their jobs.

George D.  |  Overall Experience 
Rating:
5.0

Big Thank you to Patty for being so helpful and patient with me day by day.

Tanehya H.  |  Overall Experience 
Rating:
5.0

Vivian was very helpful and informative about the facility!! Very nice employee!!

Karen Z.  |  First Impressions 
Rating:
4.0

We learned that we had to pay a full month instead of a prorated rate. We had to pay a full month when we only needed one week.

Georgia H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eva D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Krystal D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeannie W.  |  Overall Experience 
Rating:
5.0

excellent , Viv was the best cant find a better person for the job!

George D.  |  First Impressions 
Rating:
5.0

This facility was very clean and convenient for us. Highly recommend!

Susan And Raymond W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eva D.  |  First Impressions 
Rating:
5.0

I was so glad I chose Uhaul storage. I knew my furniture would be safe in their storage. When it came time to get my stuff out,it was very convenient to rent a u hawk Hetherington that loction. Start was wonderful. I encourage anyone considering storage to use uhaul! Great experience!!

Janet L.  |  Overall Experience 
Rating:
5.0

Patti is the reason we chose this facility. She is SO very helpful and informative. She represents the company well.

Martha T.  |  Overall Experience 
Rating:
5.0

I have rented from uhaul many times and everyone has always been very friendly and very helpful, thank you

Linda T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathleen Z.  |  Overall Experience 
Rating:
5.0

Patty was extremely helpful and went out of her way to make everything easy.

Michael B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janette S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tawn D.  |  First Impressions 
Rating:
4.0

The only reason that I relocated was due to pricing. $174 vs $131.00!.

Ernest L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angelina S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mike L.  |  Overall Experience 
Rating:
5.0

Renting a unit from this company is always a pleasant experience! My favorite part is the staff at this location though. They’re all so knowledgeable and very friendly! I’ve never had an issue and I will continue to go to them for my storage needs.

Cierra H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margo D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janette S.  |  First Impressions 
Rating:
5.0

Thank you!!

Gladys V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa p.  |  Overall Experience 
Rating:
5.0

Patty is always wonderful to work with. I would never go anywhere else.

Angela M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana B.  |  Overall Experience 
Rating:
5.0

This place is super clean and very professionally staffed. I am a big fan. I'll be back next time I need a place for my stuff.

Heather B.  |  Overall Experience 
Rating:
5.0

Thanks for the great service. Patty’s the best.

David T.  |  Overall Experience 
Rating:
5.0

They allow me to go there from the woods next door where me an my anamal have no choice but to stay since the ex who brought me here from ga were he had me evicted I didnt ask to be here so could have to stay in woods an he did it illegally from the start I don't like him he is abusive an so I put a restraining order on him an he has broke it since he has been out of jail for battery 3 counts on me I reported it in mcdonough ga times and once already here in brooksville fl an there is sevelence video from the security cameras at the storage the cop said he would use as evidence still havent an he still Is free but yes met everyone here off of 50 an they are the niciest

Faith W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darrell R.  |  Overall Experience 
Rating:
4.0

Ok

Jose V.  |  Overall Experience 
Rating:
4.0

I THOUGHT IT WAS A BIT TO PRICEY FOR STORING MY 6X12 TRAILER OUTSIDE.

Mike L.  |  Overall Experience 
Rating:
5.0

Young lady was very helpful ,knowledgeable and friendly

John K.  |  First Impressions 
Rating:
5.0

Pat was always helpful when I had questions.

patrica m.  |  Overall Experience 
Rating:
5.0

The staff are awesome , and friendly . Patty is a great person to have as a manager of this facility.

Kimberly B.  |  Overall Experience 
Rating:
5.0

I appreciated the friendly staff and such a ckean facility for the last 3 years, thank you!

KRISTINA A.  |  Overall Experience 
Rating:
5.0

Na

Jacquelyn P.  |  Overall Experience 
Rating:
5.0

Person behind the counter was very helpful and professional. Could not have had a better experience.

David D.  |  First Impressions 
Rating:
4.0

I have used this facility for storage and truck rentals and no matter who I deal with it is always with a professional approach.

Jay M.  |  Overall Experience 
Rating:
5.0

This is my third occasion with U-Haul and it's been a wonderful experience each time. Big kudos to the facility manager Edward Kessler. He has displayed a high quality of professionalism and concern

Joe and Cynthia v.  |  First Impressions 
Rating:
3.0

I thought I had 24/7 access to my storage. I came early one morning, perhaps 4:00am. Tried front and rear gates several times but could not gain access. Thus trip from my new home in Inverness was

Michael S.  |  Overall Experience 
Rating:
5.0

very helpful and friendly. we needed a bigger unit than reserved and they were very accommodating. made our tough moving experience a little bit better.

Brad and Cindy K.  |  First Impressions 
Rating:
5.0

Nice storage clean and everyone that worked there was polite and very friendly and helpful.

Mary S.  |  Overall Experience 
Rating:
5.0

Very positive experience, our first time using Uhaul.

Francis and Karen H.  |  Overall Experience 
Rating:
5.0

Thank you, Patti!!!!

Ann H.  |  First Impressions 
Rating:
5.0

Reps were always super friendly and helpful. None of our items were ruined and no pests were located in any of our things, I might have seen one spider. I would definitely recommend.

Gary H.  |  Overall Experience 
Rating:
5.0

The manager on site was very personable and always helpful. She is a definite asset to U-Haul. - Nicke

NICKE G.  |  Overall Experience 
Rating:
5.0

Cleanest storage my friends have ever seen!! I would totally recommend it.

Susan W.  |  Overall Experience 
Rating:
5.0

Patty was a great help and very knowledgeable.

Jim N.  |  First Impressions 
Rating:
5.0

Patty is wonderful to work with and always there to assist you in any questions.

TINE G.  |  Overall Experience 
Rating:
5.0

very nice and helpful manager!!!!!

Mike L.  |  First Impressions 
Rating:
5.0

Everything was great

Charles B.  |  Overall Experience 
Rating:
5.0

I left because I no longer have the RV That place and my spot was excellent Many thanks 🙏🏼

Mirza B.  |  Overall Experience 
Rating:
5.0

I was treated very well.and everything was explained to me.and she did it very fast.i am looking for a great experience with uhaul.thank you.

Joseph D.  |  First Impressions 
Rating:
5.0

Will use again if needed.

raymond s.  |  Overall Experience 
Rating:
5.0

Great

Mark B.  |  Overall Experience 
Rating:
5.0

Patty is a great asset to your company.Great job!!!!!!

Steven S.  |  Overall Experience 
Rating:
5.0

I rented my storage unit 4.5 years and from start to finish found consistently that Patty runs a tight ship professionally: the facility is always clean, smells good, and there is a welcoming feeling.

JANICE H.  |  Overall Experience 
Rating:
5.0

nice personal staff as well

Donald D.  |  Overall Experience 
Rating:
5.0

Super clean. Good location. Good prices. Patricia is so nice and helpful! She made a difficult day very pleasant. Would highly recommend.

Marla M.  |  First Impressions 
Rating:
5.0

Very professional. They made my time with them worth it.

Joshua N.  |  Overall Experience 
Rating:
5.0

Very nice people,

Ray M.  |  Overall Experience 
Rating:
5.0

Nice facility, friendly and helpful employee's!!!

Keith S.  |  Overall Experience 
Rating:
5.0

I would recommend this place to everyone.

Robert T.  |  Overall Experience 
Rating:
5.0

Patty works hard to make this facility run smoothly!

suzanne e.  |  Overall Experience 
Rating:
5.0

Very pleasant experiance.

patrica m.  |  First Impressions 
Rating:
5.0

I have used this u haul for almost 5 years excellent service always helpful Patty the property managers is great I would recommend this facility to anyone I have used others this one is the best

EDWIN B.  |  Overall Experience 
Rating:
5.0

Patty is a great person and manager.

RICH F.  |  Overall Experience 
Rating:
5.0

lady there had a great personality is willing to help you in any way she possibly could I will do business with you again at any time

Wayne and Regina M.  |  Overall Experience 
Rating:
5.0

Affordable prices! Highly recommend

Jeffrey V.  |  Overall Experience 
Rating:
3.0

The office staff always have notes that there out and when you needed sometimes they were were not there

Leonides A.  |  Overall Experience 
Rating:
5.0

I will definately work with them again if I need extra storage again. Very well run facility.

JOSEPH D.  |  Overall Experience 
Rating:
5.0

nothing to say

bruce m.  |  Overall Experience 
Rating:
5.0

------

Gabriel and Johanny O.  |  First Impressions 
Rating:
5.0

Nice facility and personnel, we would use it again.

Jim R.  |  Overall Experience 
Rating:
4.0

I wish they had longer hours.

Andrea W.  |  Overall Experience 
Rating:
5.0

Awesome

Tracy O.  |  Overall Experience 
Rating:
5.0

Very friendly, answered every question that I had.

Ernest L.  |  Reservation 
Rating:
5.0

Patricia is a total professional and always provided excellent service ! Very accommodating, and I would highly recommend this storage facility. Thank you to Patti !!! :) :) :)

Kim and Joe D.  |  Overall Experience 
Rating:
5.0

*****

DONALD R.  |  Overall Experience 
Rating:
5.0

I recommend this company 100% I’m very happy with the price and customer experience

Maria B.  |  Reservation 
Rating:
5.0

No Comments

Charles M.  |  Reservation 
Rating:
5.0

Helpful and friendly staff. Well taken care facilities. Would like to rent storage for our 34 ' motorhome as soon as they will have space available.

Luis & Linda C.  |  Overall Experience 
Rating:
4.0

Only issue was moving out. The 24 hr access would have helped. The AM hours were not early enough, especially on Sunday.

Dana and Bill D.  |  Overall Experience 
Rating:
4.0

unit to small

Gary or Cynthia M.  |  Overall Experience 
Rating:
5.0

The

VICTOR D.  |  Overall Experience 
Rating:
5.0

The management was so helpful to me. Thanj you

Jim H.  |  Overall Experience 
Rating:
5.0

Karen was helpful and is professional in everything she does.

SUSAN M.  |  Reservation 
Rating:
4.0

Thank you for your services!

David B.  |  Overall Experience 
Rating:
5.0

Patty Paradees was an experienced and knowledgeable professional, as well as friendly charming and a pleasure to communicate with and work out the things that may need attention,Everyone there was f

pam z.  |  Overall Experience 
Rating:
1.0

For 80%of the time we rented at this facility the back gate was missing. The 1st do to the hurricane and not sure on the 2nd. they told they were waiting for the check to come in the mail.

joseph m.  |  Overall Experience 
Rating:
5.0

Patty and her staff run a friendly and knowledgeable storage and Uhaul facility, I was only with them a short time but used their services several times and they always always greeted me with a smile.

Eric M.  |  Overall Experience 
No reviews have been submitted for this location.

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