Customer Reviews for U-Haul Moving & Storage of Cambria Heights

4,799 reviews

207-05 Linden Blvd   Cambria Heights, NY 11411
(Between E Francis Lewis Blvd and Springfield Ave)

(718) 949-1400

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(718) 949-1400

207-05 Linden Blvd
Cambria Heights, NY 11411
(Between E Francis Lewis Blvd and Springfield Ave)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Put the correct fuel level on the contract, a 6000 mile van had no pickup, sounded loud

dennis P. 
Rating:
5.0

Customer did not leave a comment.

Perry L. 
Rating:
3.0

I'm totally convinced the truck needed servicing before it was given to me. The drive was very unpleasant. There was constant hesitation, approximately an hour into my journey, I was convinced the truck was going to shut off and the inside of the cabin was very hot. I'm happy with the service I paid for.

Wayne G. 
Rating:
4.0

They were quick & efficient.

tOYIN S. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Great customer service. Vehicles are well kept and maintained

Roger T. 
Rating:
5.0

Customer did not leave a comment.

Joshua A. 
Rating:
5.0

Perfect

Roberto A. 
Rating:
4.0

Customer did not leave a comment.

EVA E. 
Rating:
3.0

Low on oil, had to stop at New Jersey for repair on check engine light added 4qts of oil and air conditioner is not working, truck needs service before using it again.

RAFAEL S. 
Rating:
5.0

Customer did not leave a comment.

josue D. 
Rating:
5.0

Customer did not leave a comment.

Graciela B. 
Rating:
5.0

Customer did not leave a comment.

Orlando V. 
Rating:
5.0

Customer did not leave a comment.

Tanya J. 
Rating:
5.0

Customer did not leave a comment.

marithza C. 
Rating:
4.0

Customer did not leave a comment.

Dennis F. 
Rating:
5.0

Your staff was very friendly and cooperative. Our move was successful and we will be using this service again in the near future.

averil P. 
Rating:
5.0

Customer did not leave a comment.

Ishwar P. 
Rating:
4.0

Customer did not leave a comment.

Novlette G. 
Rating:
5.0

Absolutely nothing everyone at the location was professional courteous and top notch

William G. 
Rating:
5.0

Customer did not leave a comment.

Zubayer A. 
Rating:
3.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

Customer did not leave a comment.

Errol N. 
Rating:
5.0

Customer did not leave a comment.

donavan S. 
Rating:
5.0

everything was fine thank you

ORRIFFI Y. 
Rating:
5.0

Customer did not leave a comment.

Joanne B. 
Rating:
5.0

Great job

Robert M. 
Rating:
5.0

Great Customer Service

Callistus N. 
Rating:
3.0

Provide parking. Telling a customer to park on the street is ridiculous.

BOGAC D. 
Rating:
5.0

Your Name Is Well-Known, In The DIYers Communities and Need I Say More!?

Charles O H. 
Rating:
5.0

Customer did not leave a comment.

Akelia I. 
Rating:
4.0

Keep on doing what you're doing 👌

JAMES S. 
Rating:
4.0

Simplify the return process

keith H. 
Rating:
5.0

Customer did not leave a comment.

Carolyn H. 
Rating:
1.0

Customer did not leave a comment.

Jazmin G. 
Rating:
5.0

Everything went smoothly.

velda C. 
Rating:
4.0

We just need to provide free coffe

damas S. 
Rating:
4.0

Customer did not leave a comment.

Karamjot S. 
Rating:
5.0

Customer did not leave a comment.

Shaiza F. 
Rating:
5.0

I had no problem with any stage of my rental. Customer service was very good and the personnel respectful. Uhaul gives you all the tools necessary...checking your equipment, checking out your vehicle for damages and reporting it right away...checking the Guage for mileage and fuel usage...do everything right there and the majority of your problems are done. NOW YOU CAN MOVE.

JOSEPH J. 
Rating:
5.0

Customer did not leave a comment.

Manuel M. 
Rating:
1.0

Everything is wrong about that facility.

Abzal A. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

I do not see where improvements are needed. The staff acted in a very professional manner. The whole experience was a pleasure.

Linda M. 
Rating:
1.0

The tender they aren't nice

Elvis R. 
Rating:
5.0

Customer did not leave a comment.

Nisar A. 
Rating:
5.0

YOU ARE DOING GREAT

Pascal K. 
Rating:
1.0

Customer did not leave a comment.

malik O. 
Rating:
5.0

Great service and on time .

Manuel M. 
Rating:
1.0

Customer did not leave a comment.

Raquel R. 
Rating:
4.0

Please continue to keep prices low and product quality quite high!

MohamedQ A. 
Rating:
5.0

My first reservation was canceled when I was going to pick it up had to scramble and find another place very bad customer service give me a call 917-417-9105 Harris. How could you cancel the last hour . Ruined my whole weekend sat in traffic

HARRISBRAD G. 
Rating:
1.0

I was supposed to get a call regarding the fuel charge. I never received any phone call

EzMone S. 
Rating:
5.0

UHAUL IS THE BEST, GOOD SERVICE, GOOD VEHICLES .I LOVE THIS COMPANY FOR YOUR GOOD PRICE. THANK YOU UHAUL.

JEANFRANKEL S. 
Rating:
5.0

Only issue was the equipment I ordered was not in the truck. I picked up the truck before opening hours so had to do without. I was reimbursed for the mistake. Otherwise, truck was new & very nice.

Laura F. 
Rating:
5.0

Customer did not leave a comment.

Linda E. 
Rating:
4.0

Customer did not leave a comment.

DEREK B. 
Rating:
5.0

Customer did not leave a comment.

VINCENTEDWARD H. 
Rating:
3.0

Customer did not leave a comment.

ROHAN G. 
Rating:
1.0

The unit had no rear left turn signal especially on a trailer. I would like some compensation for this major inconvenience I experienced in your rental it was unsafe & I won't rent from uhaul if this continues to happen

Yougal D. 
Rating:
4.0

Customer did not leave a comment.

Geraldean S. 
Rating:
5.0

Great service quick and easy and the van was clean and new barely had 18 mile one of my favorite Places to go

dwayne P. 
Rating:
5.0

Customer did not leave a comment.

Emily B. 
Rating:
4.0

During the check out, the associate checked the vehicle over but never came back to let us know that the return was fine and we were good to go. Instead we waited in the store for about 15 minutes just to finally be told there was nothing more to wait b for.

JUDITHE J. 
Rating:
5.0

No complaint about the location at all my complaints is thati did a reservation for a location ahead of time and I got a call wed that they didn't have , location was changed to another yesterday I got there and they didn't have any I went to others that the uhaul told me to go and they didn't have until I got to the U-Haul Moving & Storage of Cambria Heights 207-05 Linden Blvd Cambria Heights, NY 11411they had and helped me out and was accommodating.

Bethania F. 
Rating:
5.0

Good customer service

Nile E. 
Rating:
5.0

Customer did not leave a comment.

Richard J. 
Rating:
3.0

Customer did not leave a comment.

Aisha K. 
Rating:
1.0

I was charged $10 more for the same vehicle because I was late to pick it up. I was told they had giving my 15" away and the only thing left was 17". There is no seized written on your vehicle. I came with a friend of mine 2 weeks ago and picked up a 15". So I know I was not giving a 17". I also checked the paper work, didn't see any seize on it. The Staff does not know how to read the mileage. If the mileage said 12345.0 and you drive 12345.3 they said you dive 3 miles .

NICOLE W. 
Rating:
5.0

Customer did not leave a comment.

regina F. 
Rating:
5.0

Customer did not leave a comment.

Maria U. 
Rating:
5.0

Customer did not leave a comment.

Leah R. 
Rating:
5.0

Nothing it was an excellent experience

Jeffrey C. 
Rating:
4.0

Customer did not leave a comment.

Deborah W. 
Rating:
1.0

I was charged an extra day for a trailer I rented without my consent. I have 3 days waiting for a call back or an email response. They are quick to charge you but not to resolve a customer service issue.

Harry D. 
Rating:
5.0

Sales person was very fast and efficient. Very knowledgeable of rhe equans got me out very fast

Reginald J. 
Rating:
5.0

staff was friendly and very helpful.

Gwendolyn O. 
Rating:
5.0

Customer did not leave a comment.

Lisa J. 
Rating:
5.0

Customer did not leave a comment.

De-Andre W. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

Phillisa J. 
Rating:
1.0

You took $417 out my account because of the incompetence of one of your workers and I have not been reimbursed yet all I drove was 51 miles I feel so disgusted with U-Haul right now how dare you even ask me such a foolish QUESTION?!!!!!!!!!!!!!!

Renaldo F. 
Rating:
5.0

Customer did not leave a comment.

Shanique D. 
Rating:
5.0

The UHaul movers were extremely helpful

Fred J. 
Rating:
5.0

All staff very professional and pleasant. Briana and Barry made my stressful moving experience tolerable. There was another gentleman there as well, I did not get his name. Big thank you to Cambria U-Haul!!!!!

vivinique B. 
Rating:
5.0

Customer did not leave a comment.

Amitabh B. 
Rating:
1.0

Asking tips for a tralier

Dingzhou Z. 
Rating:
1.0

Clean your trucks before renting them. I rented a truck in which I transported new vinyl panels which I removed before returning the truck, The truck had not been cleaned by the previous renter or employees at this location. I mentioned the facts to the employee who checked in the vehicle and yet when I received my e-mailed bill I was charged $60.00 for cleaning. I now have been on the telephone for customer service for well over an hour. I would have cleaned the raggedy truck as it was only3:49pm and the truck was not due back until 7::23 am the next day.

marvin S. 
Rating:
5.0

Customer did not leave a comment.

lesa E. 
Rating:
5.0

Truck needs front end work badly.

Marvin R. 
Rating:
4.0

Customer did not leave a comment.

Francesca B. 
Rating:
5.0

Customer did not leave a comment.

Winston W. 
Rating:
3.0

It took me over an hour to return the vehicle using the QR code. Great location to rent only if you returning vehicle during opening hours.

sylvester L. 
Rating:
5.0

Customer did not leave a comment.

Maggie L. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Yanique V. 
Rating:
5.0

Best

Della C. 
Rating:
5.0

Customer did not leave a comment.

Daryll C. 
Rating:
5.0

Young man who received/checked-in my truck when I returned was very efficient and professional.

Andrew R. 
Rating:
5.0

Customer did not leave a comment.

norma J. 
Rating:
5.0

The young lady that work the early morning shift is a excellent work keep the place well kept all the times

MANSFIELD G.  |  Overall Experience 
Rating:
5.0

Need more worker

RHONDA B.  |  Overall Experience 
No reviews have been submitted for this location.

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