Customer Reviews for U-Haul Moving & Storage of College Park at Riverdale Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of College Park at Riverdale Rd

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Tami H. on

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Very hard to maneuver in the narrow lot. But the kicker is ... the nasty attitude of the woman that took me in that morning. She was trying to instigate something so that she could refuse to allow me to rent the truck. Fridge dolly was already in the truck. she wanted to change it for a really dirty and nasty one. Bad experience coming out of the gate!

Anthony F. on

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KEJUANA L. on

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Margie J on

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good experience

LATASHIA T. on

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Nashell J. on

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MICHAEL MAURICE H. on

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More room for customer parking

Darrell J. on

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The manager was awesome

Brittney M. on

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WE ALWAYS US THIS LOCATION AND THEY ARE ALWAYS FRIENDLY AND ON TOP OF EVERYTHING!! I ONLY USE THIS LOCATION BECAUSE OF THERE ABILITY TO TREAT YOU WITH RESPECT AND HANDLE Business!!

Duncan M. on

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Duncan M. on

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ROBINTINA N. on

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Ronald B. on

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Nice

thomas i. on

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You asked me to give you for numbers and I use the four numbers to get in because I have 24 hour access and I was stuck outside of the gate for 2 1/2 hours last night. Because the code did not work. The gate for the storage is not working properly. And there's no lighting to see what we were doing.

Harolyn F. on

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Sharron B. on

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The manager as well as his team were awesome. Very professional I will recommend anyone in need of uhaul services to go to the center on Riverdale road in college park,ga.

SHELBY G. on

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winston r on

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They Followed up and was very proactive in disclosing all of the terms conditions that applied to the service period.

Randall G. on

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William D. on

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ADA LILA D. on

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Archie W on

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Had an excellent experience while renting storage here. The staff was very professional,friendly accommodating to my needs. Associate Sada was exceptional with my situation. Highly recommend them.

CONSTANCE G. on

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TOMMIE B on

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Nice place with good people.

Betty A on

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I felt welcomed. All Staff members were very friendly and helpful.

SHEKHAR K on

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storage room could be cleaner.

JAMES S on

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Manager Michael Scott was very helpful, knowledgeable and friendly. A pleasure to deal with.

COLLETTA B on

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Very good wifh customers i would recommed anyone

BRITTANY D on

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Those guys really know how to provide excellent customer service and helped to make a stressful process less stressful.

JEFFERY P on

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Very good place. The customer service was very good. It`s clean and well token car of.

JAMEEL G on

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The facility driveways is small but it will get the job done for your storage needs

WILLIE Z on

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Facility is very well kept maintained. All was secure. I have nothing bad to say about this Facility.

CORNELIUS H on

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All employees I saw seemed to have good customer service skills. They were all very patient and helpful.

JENNIFER R on

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They are a great storage.i had a accident by my storage and they were right there i give them a five star.

BRITTANY D on

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Everyone was very helpful.

CARLOS S on

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no mas

LINDA B on

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Employee was not very friendly. The storage unit l was originally given I was told should was not available second unit was wet and ceiling falling down

MICHELLE H on

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Keep up the good work.

WILLIE P on

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The mgr team is very superb know how to treat people

JOANN S on

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Most of the time staff was pleasant, however during move out the staff Mike / Michael was borderline nasty/ arrogant.

ANNIE B on

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the level of service was very good compared to other U-Haul agents I spoke with before.

RODNEY S on

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I found the staff friendly and helpful...

CORBIN A on

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The guy was very helpful!

SHARON H on

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Within pass other storage unit some was damage but the one im using is not

RENATA H on

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Excellent service!

PATRICIA M on

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I found a dead pigeon that smell really disgusting. And pigeon dropping were on my belongs. I took pictures to show if needed. I try calling to report it no one call me back

SAMIRA S on

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I moved out of my unit on the day I was told my bill was due, wand there are charging me $100 for the month of August. I think that is absolutely ridiculous- no one explained that at all

HAROLD T on

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Excellent

JOYCE R on

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Job well done

TAMEKKA G on

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Great Service:

RENATA H on

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Excellent service and the application process was quick and easy.

ISAAC P on

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outstanding service

AARYN B on

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This location was recommended by my brother he said they were customers service focus and professional , and he was right very impressed couldn`t be happier with service

JOANN S on

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Facility was clean and nice, just need updating with some client control.

CRISHONDA G on

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The staff was helpful and nice i would tell all my friends to come here

KAJUANSA B on

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The staff was great. My problem was that the storage facility that I had developed a leak and it destroyed my dresser and books. There was an apology but no offer to provide a storage that was dry.

DONALD D on

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Very good service

CARISSA R on

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Very friendly staff and also very helpful

CHEVINI D on

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I very seldom visited the location due to online payments.

KOURTNEY MICHELLE T on

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Wonderful

DAMIAH W on

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The staff was very helpful! They answered all of my questions and helped me have a great moving experience.

TIMILYA C on

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It was a great experience

CHRISTIAN C on

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The lady working the front desk didn`t know anything. She had an attitude and was just rude. She charged us when we weren`t supposed to be charged

TAMARA W on

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Poorly ran, poorly monitored overall.

KARA J on

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Uhaul`s late fees are too high! There were a few times I was late but receiving a $50 lien fee in less than 30 days is ridiculous. After two years of storing with UHaul I decided to end my contract.

PATRICIA W on

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Britney Johnson, James Harrell have tarnished the uhaul brand. They were unprofessional disrespectful

SHAWN B on

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My storage room 129 had leaks n got on my furnitur with mildew i told facility workers did not get no assistance or no type of compiensation. My things was there for a year...will mot use again.

RHONDA W on

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Very helpful

CAROL D on

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Was rented unit that was in use, was moved to/billed for larger unit, charged late fee, told charges would be reversed, charged for larger unit and late fee 2nd month. DISSATISFIED.

JOHN H on

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Horrible service,i would never conducted service with uhaul again.

JANINE M on

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I would use it again

JACQUELYN M on

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not very customer friendly. one of the employees need to be better trained, tried to over charge me for equipment rented.

PHEOBE F on

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Although the units need a lot of repair it is apparent the managers Susan and Ray care about the facility.

MARCIA A on

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Susan and her husband was just what that facility needed. I will highly recommend them. I am definitely going to stay in touch. Will use that specific uhaul location again.

TAMARA C on

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the facility is located in a good location..staff is friendly and knowledegable

JOAN B on

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Staff treatment was excellent.

YEWANDE B on

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Good management and clean facility

PHEOBE F on

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very friendly and professional. Thanks for your help.

PHENETRE H on

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I checked out of all three of my storage faciliies on 4-23-19 and I must say that my overall experience was good.

NATHANAEL P on

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The staff was very friendly and helpful

JUANYEGO J on

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GO to this location Customer Service At It`s BESSSSSSTTTTTT!!!!!!!!!!!

HAILE L on

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Great Service.

MELISSA H on

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everyone was wonderful..

MS. ROBBI A. D on

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I`ve been storing my items there since 2003. Just recently, management would call everyday for payment although I asked them not to.

ALETHA C on

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I had to close my space after 9 years. Thank you for the wonderful customer service I`ve always had at this location!

DEBRA A on

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Excellent

SHARON H on

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no comment

VANESSA W on

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the service was good and helpful at a very needed time.

PAULA I on

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My sales rep. was Ms. Renee King. When I say pleasant she is one of the most nicest people I have ever dealt with. Thank you for hiring her.

EDDY T on

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At the Facility of 5691 Riverdale Road I had two Video Game Consoles stolen from me a X-box and a Nintendo Wii .

ZENOBIA W on

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Julie Steve have great Customer Service….which is really rare these days. Thanks guys for aiding me in my transition. All your efforts are greatly appreciated.

MAQUETA W on

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I had a great experience with uhaul they were nice and friendly

PAULA I on

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Steve was one the nicest people I have ever dealed with. He made me feel like we had been knowing each other for a long time. He give excellent customer service. THANKS U Steve!!!!!!

MICHELLE G on

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Staff was very cordial and helpful I will reccomend them to everyone.

REGINALD B on

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great!