Customer Reviews for U-Haul Moving & Storage of Corpus Christi

1,132 reviews

5129 Kostoryz Rd   Corpus Christi, TX 78415

(361) 855-8026

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(361) 855-8026

5129 Kostoryz Rd
Corpus Christi, TX 78415

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Stacie M. 
Rating:
5.0

First class.

DAVID M. 
Rating:
5.0

The employees were very helpful very professional and helped me with the questions I needed to know just excellent!!!!!!!

Cynthia G.  |  First Impressions 
Rating:
3.0

vehicle was ordered from u-haul on spid new location not known until collection. not the first time this has happened. poor service guys.

Phillip N. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D.  |  Overall Experience 
Rating:
5.0

We love the unit.

Karan B.  |  First Impressions 
Rating:
4.0

The location needs a bigger parking lot.

Myra B. 
Rating:
4.0

The lady working that day was so kind to direct me on how to access services to unload my truck because my unloader did not show up!! I was so rushed that day I didn’t properly thank her!! She demonstrated very good customer service!! Great employee!! Thank you, Tonda

Tonda J.  |  First Impressions 
Rating:
3.0

Windshield was dirty from the inside when I got it, used mask behind the seat, other stuff. Steering was off and made the drive stressful. The truck shouldn't have been pulling to the right as hard as it was.

Annalysa B. 
Rating:
5.0

Customer did not leave a comment.

Domingo M. 
Rating:
5.0

Customer did not leave a comment.

Sabrina C. 
Rating:
5.0

Customer did not leave a comment.

Ruben R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Robert A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Great customer service from Crystal

Thomas G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Juan B.  |  First Impressions 
Rating:
5.0

Storage was way to small for my items…half of my items had to be stored in the uhaul for 5 days…

Aj D.  |  Overall Experience 
Rating:
5.0

This location was perfect the peaple were nice and they had fast service the truck was easy to access and easy to bring back and the price was great.😊.I would recomend anyone rent a truck there.

Linda A. 
Rating:
5.0

Customer did not leave a comment.

Jared R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephanie L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oscar H. 
Rating:
5.0

Customer did not leave a comment.

Alvin R. 
Rating:
5.0

Customer did not leave a comment.

JULIE V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria L. 
Rating:
5.0

Customer did not leave a comment.

Jesus B.  |  Overall Experience 
Rating:
5.0

Great place to rent U-Haul......... Great help in helping 1month rent free storage unit big help Thank y'all so much

Fidencio O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christy L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Aaron R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Randy M. 
Rating:
5.0

Crystal is nothing short of outstanding, customer service, a very friendly person!

Nicolas B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jimmy A. 
Rating:
5.0

Customer did not leave a comment.

Cynthia D. 
Rating:
5.0

Extremely fast and helpful both at pick up and drop off. Way above average customer service. Great location!

James W. 
Rating:
3.0

There was a roach infestation as soon as we started unloading one box. Roaches everywhere. The lady who helped us did provide Raid and let us know she would be bombing the facility. Came back a day after and found 2 or 3.. Really hoping they are dying off and we won’t have to worry with the roaches anymore

Jolynn T.  |  Online Move In 
Rating:
5.0

For me, this U Haul location and people running it, are the best

Gary R. 
Rating:
5.0

Customer did not leave a comment.

Doris G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GILBERT V M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miriah S. 
Rating:
5.0

Customer did not leave a comment.

Heather G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susana S. 
Rating:
5.0

Yvette was professional and extremely helpful in meeting my storage needs. She also guided me through an upcoming 20’ rental for my moving needs. Promote her!!!

Michael L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline S. 
Rating:
5.0

Customer did not leave a comment.

Benjamin G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candi F. 
Rating:
5.0

Fix the problem with making a reservation for a specific vehicle and then when a customer shows up it's not available because it wasn't returned. Charge a hefty fee at pickup that can be reversed upon return of the vehicle. This problem cost me more money and about 3 hours in extra time. Thanks to Yvette it worked out and I was refunded 50.00.

Brenda O. 
Rating:
5.0

The ladies at this store are outstanding. Competent, friendly and skilled in their trade. Always a pleasure to work with..

Bruce B. 
Rating:
5.0

Customer did not leave a comment.

Kristie L. 
Rating:
5.0

Great job guys keep up the good work!!!

Adelita D. 
Rating:
5.0

The staff was always friendly and would make sure any request you had was taken care of. After a fire in a neighbor building and before anyone could access the property, i received an e mail assuring me there was no smoke damage. Will definitely use again if needed.

Richard H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose A. 
Rating:
5.0

The women at my U-haul have been the best people ever. All thumbs up!!!!!

Luisa P.  |  Overall Experience 
Rating:
5.0

Friendly staff, very understanding and helpful, knowledgeable, sensitive to difficult situation.

Shannon R.  |  First Impressions 
Rating:
5.0

I just need a small truck more often than they can get me one. Hope I get one on Sunday. Other than that, they are great.

Brenda B. 
Rating:
5.0

Both ladies at the front desk were exceptionally friendly and competent. The facility was great and met our needs perfectly. If possible, perhaps early turn in could be refunded (we were done with our unit a week early).

Diana G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe R.  |  Overall Experience 
Rating:
5.0

A great place to store your goods , plan to use them in the future. Appreciate y’all !!

Jack G.  |  Overall Experience 
Rating:
5.0

Great Staff !!👍

LOUISE S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary M. 
Rating:
5.0

Customer did not leave a comment.

Kayla R.  |  Overall Experience 
Rating:
5.0

The sales person was very efficient, had my truck ready, gassed up, and had my supplies in the truck.

Jon V. 
Rating:
5.0

Customer did not leave a comment.

Bianca Ann F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew E.  |  Online Move In 
Rating:
5.0

One of the nicest, and yet somehow most affordable, storage facilities I was able to find. Will 100% recommend and come back if I ever have any further storage needs!

Danielle B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SABINE H. 
Rating:
5.0

Clean well light and seems secure

Dennis P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

EILEEN M. 
Rating:
4.0

Customer did not leave a comment.

Christina S. 
Rating:
5.0

Customer did not leave a comment.

Schyler A. 
Rating:
5.0

Owner was professional and knowledgeable. Understood the value of customer's time and got me in and out quickly.

Howard J. 
Rating:
5.0

Customer did not leave a comment.

Eliseo R. 
Rating:
5.0

Customer did not leave a comment.

Ron H. 
Rating:
5.0

Customer did not leave a comment.

Johnnie D. 
Rating:
5.0

Customer did not leave a comment.

Jesus B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rita P.  |  First Impressions 
Rating:
3.0

Giving customers an actual tour of the U-Haul, they're going to use before taking it off the lot. Especially if it's their first time at renting a U-Haul...

Selena C. 
Rating:
5.0

Great customer service

Yndolfo R. 
Rating:
5.0

When I brought back the truck I borrowed I was charged 9.75% tax rate when it should be only 8.25% AND I was told that I needed to pay $14.00 more of gas when I informed the CSR that I had it filled between 3/4 and full. My complaints are that the cigarette lighter did not work to plug in my Garmin or my cell phone so I could get directions on where I needed to go and the steering wheel felt like it was NOT power steering and the wind made it very difficult for me to drive because it felt like an older vehicle that does not have power steering. This is unacceptable. You do not get what you pay for at U-Haul.

William A. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
4.0

It is soooooo difficult to get into this location, and even harder to get out. The truck we were given was in terrible condition, the handling, suspension were both awful, and the driver side door took all the force we had to slam shut, else the wind noise inside the cab was deafening. The woman that works at the facility is so nice and she runs that place like a boss. We're going back in a few weeks, we pray we don't get another POS.

Angelia J. 
Rating:
3.0

No customer service they were very “by the book” and had zero understanding to the situation of the mileage mess up. It could have easily been resolved by looking into the rental history for mileage

Richard L. 
Rating:
5.0

Awesome

Armando D. 
Rating:
5.0

Friendly staff, clean vehicle, very efficient experience.

Mitchel R. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Ricardo S. 
Rating:
5.0

Perfect.

Julie G. 
Rating:
5.0

CRYSTAL WAS PHENOMENAL! THANKS AGAIN FOR GREAT HELP AND FRIENDLY SERVICE.

Matt W. 
Rating:
5.0

Only storage I recommend

JULIE ELOISE G.  |  First Impressions 
Rating:
5.0

CRYSTAL FIGUEROA WAS THE BEST! SHES REALLY GREAT HAS GREAT CUSTOMER SERVICE KNOWS HER JOB AND DOES ANYTHING TO MAKE YOUR JOB EASIER AND YOUR TRIP VERY GOOD. I WOULD HIGHLY RECOMMEND PEOPLE TO THIS LOCATION. Thank you!

Travis G. 
Rating:
4.0

A more later model trick.

Angela N. 
Rating:
5.0

Customer did not leave a comment.

Daniel C.  |  Online Move In 
Rating:
5.0

just need more parking

RAMON Q. 
Rating:
5.0

Great help awesome customer service thank you so much!

Teodoro B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clarissa G.  |  First Impressions 
Rating:
5.0

Everything was very good. I'm very satisfied

Vivian S. 
Rating:
3.0

Customer did not leave a comment.

Mark W. 
Rating:
4.0

Customer did not leave a comment.

Alexis F. 
Rating:
4.0

All good...

JAMES H. 
Rating:
4.0

App took a while to finally allow us to pick up the truck so it took around 30 minutes off of our allotted time out but other than that experience was overall pleasant will be using again!

Nicole G.  |  First Impressions 
Rating:
5.0

The elevator was just big enough for my mattresses and my motorcycle lift

Christopher W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adolfo G. 
Rating:
5.0

Using the app to rent the vehicle was a bit cumbersome, however the staff at the location made it worthwhile.

David M. 
Rating:
5.0

You are doing an excellent job with courteous and helpful personnel.

William A.  |  First Impressions 
Rating:
5.0

You are doing an excellent job with courteous and helpful personnel.

William D A. 
Rating:
5.0

Everything was great. Very detailed about the U-Haul rental and what they expect of you. Highly recommend. Only thing that was the downfall is that when I took off in the truck and turned on the air conditioner it smelled like smoke so bad. I couldn't keep the windows up and it made my clothes stink.

Sarah C. 
Rating:
3.0

Great for what I needed to do👍🏼

Angela A. 
Rating:
5.0

Customer did not leave a comment.

GREGORY H. 
Rating:
3.0

make sure the truck is filled up with gas and that it has the windshield clean

Aimee A. 
Rating:
5.0

Customer did not leave a comment.

TELESFORO C. 
Rating:
5.0

Customer did not leave a comment.

Alvaro D. 
Rating:
5.0

Customer did not leave a comment.

Yvonne G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvonne G. 
Rating:
5.0

Yvette is AMAZING! She went above & beyond getting me a uhaul truck closer to where I'm staying these couple days! I HIGHLY RECOMMEND THIS LOCATION BECAUSE OF HER!

JULIE S. 
Rating:
5.0

Staff was very professional and understanding to my needs.

Sandra P. 
Rating:
5.0

Vey helpful

JANET S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosie C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amara C.  |  First Impressions 
Rating:
5.0

The lady’s are friendly and they explain everything to us

Alberto S.  |  First Impressions 
Rating:
5.0

I can't thank you enough...Dates were changed twice. Times too, but UHAUL made sure were taken care of

Chalayna L. 
Rating:
4.0

Customer did not leave a comment.

ORIENTHAL H. 
Rating:
4.0

I tried to return the truck online but it told me I didn't have a reservation. I'm not sure what I could have done differently.

Alma Q. 
Rating:
5.0

I love U-Haul. Its always there when I need it.

Brenda B.  |  First Impressions 
Rating:
5.0

Nothing this location is the best and has the most friendliest service compared to other Corpus Christi locations. This is why I rent from KOSTORYZ location.

Ruby Z. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Every time I've had to rent a pick-up on short notice, they have the truck available, clean and ready. In and out of the building in no time. Every time.

MAX K. 
Rating:
5.0

Customer did not leave a comment.

Mari R.  |  Online Move In 
Rating:
1.0

More accurate request times

Isaiah Y. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
4.0

Customer did not leave a comment.

DAWN N. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Peter N. 
Rating:
2.0

The truck rented to me was a really rough ride. I thought I would be smoother.

Ariean C. 
Rating:
5.0

Two ladies at the location were extremely helpful and knowledgeable. Their customer service was outstanding. They made every effort to satisfy my wife and I completely.

John E.  |  First Impressions 
Rating:
5.0

The girl in the office was very professional and handled our rental outstanding! She did an excellent job!

Carlos T. 
Rating:
5.0

I was able to get first month free since I rented a uhaul. It was very helpful

Lora F.  |  First Impressions 
Rating:
4.0

Very helpful

Carlos T.  |  First Impressions 
Rating:
4.0

Very pleased - thanks!

Jane H. 
Rating:
5.0

Thank you for all your help.

Jacquenette J. 
Rating:
5.0

Customer did not leave a comment.

Amanda S.  |  First Impressions 
Rating:
3.0

I was in an extremely bad situation and had the hardest time trying to get things situated and avoid anymore fees. Almost $1k later for a single mother with three kids and in hiding due to domestic violence. This pretty much set the pace for the struggles I came to face.

Griselda R. 
Rating:
5.0

Customer did not leave a comment.

Freddy L. 
Rating:
5.0

Customer did not leave a comment.

Robin B.  |  Online Move In 
Rating:
2.0

Got the truck 10min late asked about the $50 guarantee they said no because the truck would be out on rent before they left and I said that's not the point I said it wasn't ready when I had it scheduled for because I had movers waiting on me after that to load truck

Juan V. 
Rating:
3.0

Customer did not leave a comment.

James S. 
Rating:
4.0

Unlimited miles would be great!

Mark R. 
Rating:
5.0

Amazing customer service.

Aaron V. 
Rating:
5.0

Customer did not leave a comment.

Sulayman J. 
Rating:
1.0

Stop acting like you the shit, the owner is a bitch , real stuck up,

Selena L. 
Rating:
5.0

Customer did not leave a comment.

Mel H. 
Rating:
5.0

This location has easy access to storage unit, friendly associates, and reliable rental equipment to get materials from and to storage units.

Noe M. 
Rating:
5.0

Customer did not leave a comment.

Odilia C. 
Rating:
5.0

Customer did not leave a comment.

VENCE T. 
Rating:
5.0

Nothing to improve this specific location 5129 kostoryz rd. This location has been the best by far since I have started using uhual... want to thank Valerie Gonzalez for such a smooth process and always getting business done. Thank you. From your local moving company. (UNEXPECTED MOVERS)

Conrado H. 
Rating:
5.0

Lady was really helpful. She was in the middle of painting the office but made it seem like in wasnt an imposition to help everybody. Confirmed the size of storage (it's a PANTRY, are you ok with that?) just to make sure everything was ok. Even helped my stupid brainfried self get into the blister pack to get the lock and was able to accept the truck instead of sending me to another location.

Victoria P. 
Rating:
5.0

Customer did not leave a comment.

Alyssa Y. 
Rating:
5.0

Nice bunch of Ladies in front office, maneuvering trucks around in tight spaces, polite and official with time , Doing supposedly Mans job with ease Thank you.

Gregorio T. 
Rating:
5.0

Customer did not leave a comment.

JUAN O.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Anita B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doris G.  |  First Impressions 
Rating:
5.0

Great job team

Leonora L.  |  First Impressions 
Rating:
5.0

Crystal went above and beyond i have been under a lot of stress cause of moving she put me at ease she sholud be praised for a job well done she deserve reconition for a job well done i will be coming back to u guys in the furture and i will reccommend u guys highly once again crystal thanks for the great job that u do ur a great assest to the company and i hope they see that Amen to u and ur staff

Rojelio D.  |  First Impressions 
Rating:
5.0

The staff are very friendly and courteous and ready to help!

MARIA OLGA C.  |  First Impressions 
Rating:
5.0

The young lady was very professional, helpful answered all my questions.

Mary Lou G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sanjuanita L.  |  First Impressions 
Rating:
5.0

Excellent service!

Carlos G.  |  First Impressions 
Rating:
5.0

The sales lady did a great job at telling me everything up front as far as fees go she also added a free lock at the end which sweetened the deal.

Daniel G.  |  First Impressions 
Rating:
5.0

Good service! Will recommend to friends and family!

Nancy S.  |  First Impressions 
No reviews have been submitted for this location.

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