Customer Reviews for U-Haul Moving & Storage of Corvallis

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Corvallis

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Caroline Z. on

Rating:

The are to park our cars while renting a truck is quite tight and not well organized. Other than that, I was very pleased with the experience.

Connor R. on

Rating:

The Corvallis staff was really upbeat and efficient when dropping off the trailer.

Liam H. on

Rating:

The man accepting the truck was very good!

Ralph B. on

Rating:

Customer did not leave a comment.

Daniel R. on

Rating:

A good experience overall, but some room for improvement. The door on my vehicle needed some extra attention as it was clearly bent near the hinge and had trouble closing. I would have expected that to have been addressed. Other than that, a friendly staff and a fairly smooth and speedy pickup and checkout.

Delvan N. on

Rating:

Location overstocked on trucks: nowhere to leave my car during a day move

ellen K. on

Rating:

I called 3x to make sure the u box would be on site on the date I needed and it wasn't. On the third call they assylurred me it would and it wasn't. Also I was billed another month for just 2 days into the month

Jeff C. on

Rating:

Customer did not leave a comment.

David M. on

Rating:

Staff very friendly

Sandy C. on

Rating:

Really helpful front desk explain the charges and explain how the hitch works. Went outside with me to ensure that his night was correct for what I was using it for overall great experience

Ron S. on

Rating:

Stephanie was so easy to work with and did a great job of preparing us to rent a cargo trailer. Her friendliness made the entire experience enjoyable. The trailer worked great and I highly recommend U-Haul of Corvallis.

Jessica A. on

Rating:

Customer did not leave a comment.

Carolyn C. on

Rating:

Nothing! Brent was helpful and clear. When I had to keep the truck an extra day, the staff was helpful and kind. I could feel that everybody there worked like a team, helping each other and their customers. Every employee I interacted with (three of them!) were just wonderful, knew the job and made helpful suggestions that eased my move. Keep up the good work Corvallis U Haul!

Daniel R. on

Rating:

Clean professional uhaul location.

Ryan H. on

Rating:

Customer did not leave a comment.

Robert M. on

Rating:

Customer did not leave a comment.

WAYNE W. on

Rating:

Clarify.79 vs .99 per mile rates. Was a $41 hit I wasn’t expecting

brenda R. on

Rating:

Customer did not leave a comment.

Nate B. on

Rating:

Truck had slightly sticky transmission, but pick up and drop off was smooth

Timothy N. on

Rating:

Customer did not leave a comment.

lalitha S. on

Rating:

Customer did not leave a comment.

Min-Han H. on

Rating:

Customer did not leave a comment.

Nicholas G. on

Rating:

Customer did not leave a comment.

Selina L. on

Rating:

I rented the pickup truck so I could get the reusable plastic moving boxes from the springfield uhaul location. It would save me a lot of money in the future if the corvallis location rented those out as well.

Ken G. on

Rating:

Customer did not leave a comment.

Kevin K. on

Rating:

Customer did not leave a comment.

Laura M. on

Rating:

Customer did not leave a comment.

Dan S. on

Rating:

Very good customer service.

Anna M. on

Rating:

Customer did not leave a comment.

Linnette W. on

Rating:

Customer did not leave a comment.

Barusa k. on

Rating:

Hello, The way you guys serve your customers is very good. As a customer, I feel satisfied with your serve. Thank you.

Ibrahim I. on

Rating:

Brent and Stephanie were great in every aspect. Thank you

Laura D. on

Rating:

Everything went very smoothly.

Cindy s. on

Rating:

Great experience at our Corvallis UHaul every time I use them. Great customer service and the cleanest storage units around! Vehicles are well maintained.

John J. on

Rating:

Needs more staff to help customers

Linda R. on

Rating:

Great and friendly staff. Very helpful and always available.

Carolyn C. on

Rating:

My experience was very good. I was quickly waited on, the gentleman was very nice and went over everything and then took us to the until. This was a much better experience than past experiences.

Linda R. on

Rating:

Very helpful crew, enjoyed by time with them.

Martha N. on

Rating:

Saved me, last minute.. Thank you !!

Lori W. on

Rating:

Brent was awesome. Helped me find what I needed. Fast and friendly.

Brian B. on

Rating:

A U-Haul branded lock mysteriously ended up on the U-Box I had shipped from West Virginia. Employee was discourteous, and $69 was added to my credit card for "STORAGE" and "BASIC INCOME".

Garnet B. on

Rating:

I never saw the storage place but i am very content with the phone service personnel and the women who delivered and picked up the storage box. everyone is so prompt and smiley and nice!

kelly g. on

Rating:

Thanks

Niamh C. on

Rating:

Lukas provided great service and made everything really easy. Super appreciate it!

Peter L. on

Rating:

Both the counter guy and the technician outside were friendly, courteous and competent. We had 2 Uhaul moving pods delivered here and they arrived on time and not damaged. Great service!

Deahna G. on

Rating:

I was pleased overall

David C. on

Rating:

Shipped my furniture with ubox, made sure everything was secured. When I opened the box at the receiving location, I found my antique desk smashed. U-haul refuses to fix it. Lost a customer for life.

Jon R. on

Rating:

Friendly staff

John C. on

Rating:

Wonderful experience, will highly recommend.

MARTHA L. on

Rating:

Everyone was super friendly and efficient.

Brandi G. on

Rating:

great service!

Emily R. on

Rating:

My experience at the Corvallis store was wonderful. I would never recommend UHAUL to anyone. As a company, UHAUL has too many communication errors between offices & between people of the same office.

yize z. on

Rating:

good

KELSEY T. on

Rating:

Transportation costs quoted were from a third party provider and inaccurate and incomplete. Damage from rats and mice from chewing and waste to personal items is extensive. No disputes, just subpar.

Timothy S. on

Rating:

With all the stress of our move, we are very grateful to the store staff at this location for their help and kindness and understanding. Great people like them can make a place shine - and they do!

GEORGE S. on

Rating:

Excellent.

Kristine P. on

Rating:

Helpful service

SARAH C. on

Rating:

Great job!

ERIC V. on

Rating:

Check out process takes way to long.

Harry K. on

Rating:

I had paid a months for June. Do I get a refund from the 16th of June to the end of the month? otherwise all was good. thankyou.

rachel p. on

Rating:

Very friendly and helpful. Great customer service. Brent called to let me know I'd locked my unit in the "Open" position by accident my first time there. Good looking out!