Customer did not leave a comment.Mariano C.
Customer Reviews for U-Haul Moving & Storage of Danvers
Danvers, MA 01923
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The manager was excellent!Kassandra W. | First Impressions
Good customer service; in and out with ease. Van was in great shape; easy to drive and lots of room. Perfect experience, thank you. Everyone there deserves a raise for doing such a great job.Derek Z.
During a stressful time of getting our entire top floor hardwood floors refinished, Beth was so very helping in setting up a plan for us and saved us over $350.00. By renting a 15’ truck and using the free storage, it made the hold experience simple and stress free. The trucks were clean, the storage area was bright and brand new looking. This was the most pleasurable experience of the hold ordeal. Thanks to Beth and Tatiana for coming through. Will definitely use the Danvers location again.Anthony D. | Overall Experience
Customer did not leave a comment.CAROLINE J.
Customer did not leave a comment.Mark M.
Truck was old and passenger mirror swivel broken and couldn't use to see car in right side . Very dangerous to drive. TerribleJeffrey D.
See my comment from the storage review I just submitted. Beth was on top of her game. During a stressful time of getting hardwood floors refinished, Beth put together a plan that saved us $350.00. Pods and other companies wanted $450.00 to rent a storage container. By renting a truck daily and the free storage, we were able to pull the entire process together stress free. Your team at the Danvers location did a remarkable job. High honors to them.Anthony D.
I was never given an email of my actual receipt for the trip just the estimate showing what I could pay.MELISSA J.
Elizabeth is amazing. Thanks.CURTIS N.
Customer did not leave a comment.ROSANIA L.
Uhaul provides an awesome service.MARTIN H.
Truck had definitely seen better days. Brakes needed maintenance and lots of rattles and shakes.ALAN F.
Customer did not leave a comment.Timothy M.
I was misinformed with the drop off information. When I ordered the trailer I specifically told the girl it was for a one way drop off to Alton bay New Hampshire when I went to pick up the trailer the gentlemen working the desk said I would have to return it to Danvers I said I'll take another one so I said give me another one but they were all rented so l was stuck paying for 2 days. When I did return the girl at the desk denied ever saying that. NOT HAPPY WITH THE SERVICEJohn H.
not much customer parkingJOHN Z.
I had arranged a remote pick up. When I arrived and tried to do it remotely, the response was that I could not. This happened to another customer as well. We both needed to wait until the site opened. Apparently there was some computer software update that was responsible. It would have been nice to have been notified in advance so we could make alternative arrangements. I also called the 1-800 number and was on hold for over 30 minutes. The clerk was excellent and efficient as there was a back-up due to this issue.David D.
On Sunday Tatiana was so very helpful. She guided me through the process and made it smooth and stress free. You guys have saved me a good amount of money. We are having our hardwood floors done and with the free storage this was the cheapest way for us. Thank you and looking forward to the same service when we pick up our stuff next week.Anthony D. | First Impressions
Customer did not leave a comment.joanne C.
It's always a pleasure to rent trailers from Danvers. All the staff Is super friendly and down to earth.ALEC E.
Customer did not leave a comment.SCOTT V.
Customer did not leave a comment.DOMINIQUE P.
Customer did not leave a comment.Richard C.
Should have staff to wait on customers and others to bring U-hauls out would save wait times.ROBERT M.
Called the store because my drop off time was going to be about an hour later that I scheduled, the guy told me there would be no extra charge , but the next day I woke up to a second rental fee . Thank you for lying, customer service at its finestNick C.
Customer did not leave a comment.kaitlynn F.
The woman who helped me was incredibly supportive, friendly, and knowledgeable. She is a phenomenal asset to the company.IAN G.
Customer did not leave a comment.Michael H.
Nothing! The experience was so easy. I don't know who checked me in but it was the fantastic woman who was working at 7 AM on Friday 4/23 - she explained everything and I was on my way quickly. The woman who received the equipment also explained it easily and was on the way in minutes. I got the email with my final adjusted bill before I could get home. Made moving so easy!Kevin R.
Pick and drop off could not have been easier. Staff was very friendly, courteous, and helpful. Will definitely keep them in mind if I need to rent a van again.AMY F.
Customer did not leave a comment.Peter D.
Customer did not leave a comment.DAVID D.
Customer did not leave a comment.ROBERT F.
Great service picking up and returning. Friendly helpful staff.MARYANN M.
Customer did not leave a comment.RYAN W.
could use more staffingJOHN Z.
they are the bestFLAVIO R.
Customer did not leave a comment.KYLE C.
better parking for customersANN D.
All service and vehicle was an excellent. Thank you ðŸ‘ðŸ»ALFREDO D.
Great staff all around. from check in to check out staff was on the ball.CHRISTOPHER M.
Customer did not leave a comment.HANS F.
Customer did not leave a comment.TARA B.
Maybe larger sign for entrance because if you miss it long haul to go around to try again.Vince R.
Customer did not leave a comment.GREGORY A.
Customer did not leave a comment.BARRY D.
It was a busy Saturday when I came in to rent a storage unit. The process was efficient Beth and her staff were attentive, I was pleased with the experience. I also like the moving supplies available to help organize my move, I’m a very satisfied consumer. Thank you Danvers U-Haul!Mary O. | First Impressions
Cust service needs work. I rent frequently. Don't talk down to customers. Person seemed annoyed and didn't pay attention to anything I said. I go to counter say hey I made an online reservation but it won't allow me to pick up truck. Probably because it's an old iPhone with terrible location services. He proceeds to do a whole new application. I get a truck then I get a call hey it's 11 o'clock you had a 10:30 apt. I say I just picked up the van ohh then just hangs up. Not good service.SORKADH M.
Manager was able to fit my needs, very flexible and friendly.Miguel P. | First Impressions
Customer did not leave a comment.MICHELE G.
Dear Uhaul, I am writing because I was charged for gas usage. I returned the vehicle with same as gas amount as when I received the vehicle. I returned it with a hairline more of gas. also, was charged for insurance, that I did not ask for. thus I need someone to credit these charges. I called yesterday, and was told someone would call me.... but noone called me.FRANK P.
Quick and friendly drop off.Roselyn D.
Customer did not leave a comment.EDSON E.
Your customer service agent Elizabeth was very friendly and helpful explaining the hookup and checking lights and giving me trailering tips. ( it's been a while for me.PATRICK W.
Have customer service respond to your phone calls and emails faster. Text messaging was my only hope to get in contact finally after a day of trying while moving I got a call back it was disappointing and annoying.CHERYL K.
Customer did not leave a comment.Thomas B.
The girl who assisted me was extremely helpful, quick and efficient. My experience was very pleasant. Would love to come back to this location.ANDREW C.
Customer did not leave a comment.James S. | Overall Experience
Customer did not leave a comment.ROSANIA L.
Customer did not leave a comment.KATHLEEN A.
Customer did not leave a comment.COSMIN C.
The guy explained EVERYTHING. Lots of info the attorneys felt I needed to be told, but I don't really care. Here's the money, give me the keys.Anthony M.
Service was slow only 1 person working on a Saturday??!! But other than an hr.wait to get my trailer nothingDAVID D.
Staff at the facility are friendly and helpfulJoseph S. | Overall Experience
It became apparent that we needed a bigger truck. Called Danvers UHaul to inquire about a 20 foot truck. Was told they had no other out of state trucks. Called Salem and was told that they had a 20 foot truck which I booked. Called Danvers and cancelled the 15 foot previously booked. Received confirmation email which indicated that the pick up location was Danvers. Called back to the Salem number and told that it was actually Corp. and that Danvers had a 20 foot truck. Went at 12:00 and picked up a 20 foot truck. Did not need the frustration which I experienced with the incompetent staff at Danvers. The agent I dealt with when I picked up the truck was very good.H-Kenneth W.
Customer did not leave a comment.Ronnie L.
Customer did not leave a comment.JOHN B.
Customer did not leave a comment.MEGHAN M.
Customer did not leave a comment.COSMIN C.
Less pressure and intimidation on purchasing insurance.PETER D.
Very personable and friendly personnelDAVID F.
Customer did not leave a comment.ROSANIA L.
This company uses False advertising on their website to get your attention/ business - Your rental VEHICLES WINDSHIELD COVERS BOAST $19.95 RENTALS! - The truth is, you'll be paying roughly $75.00 per day for a standard size van. A 2 day van rental cost me $140.00 and I'm disputing this with credit card company. Buyer beware of these snakes in the grass. They are no longer the that once trusted company.Stacy R.
Customer did not leave a comment.STEVE A.
After renting here for 12 months, I spent a whole day moving to a less conveniently-located facility because this U-Haul location is so bad. I have: (1) been locked out of my unit (not billing related), (2) been trapped in the facility, (3) had papers in my “air conditioned” unit ruined due to humidity, and (4) measured the indoor temperature last week at 29 degrees Fahrenheit. All the while, I experienced totally inept customer service. 1) Over the course of two weeks, I visited my unit after hours twice and was unable to use my card to get in. After going out of my way to visit during office hours, I was told, “Oh yeah the card readers don’t work on building D… we will get you PIN access.” U-Haul management should have notified customers rather than leaving it to us to figure out that the card reader wasn’t working. 2) On December 11th at 5pm I entered the facility, which has one entrance and one exit off the highway, only to find construction trucks blocking the exit. After notifying the construction crew to my presence, I was still unable to access my unit or even leave the facility for 20 minutes. This could have easily been prevented by management coordinating to move U-Haul trucks that eliminated means of navigating around the construction trucks. 3/4) Don’t expect the indoor “air-conditioned” units to amount to anything. For over a month this summer, A/C was malfunctioning in building D such that the floor had pools of water from condensation on pipes… the resulting humidity was enough to destroy any exposed papers items in storage. This winter, I measured the building’s inside temperature to be below freezing. I understand that things break, but at least notify your customers! When I was dealing with the broken card readers on July 17, 2020, one of the employees was not wearing a mask. He was talking to two customers (both wearing masks) at a short distance. Regardless how you feel about masks, his attitude was objectively disrespectful towards those customers. This total lack of care is made apparent by every single U-Haul employee at this location by their inability to provide reasonably reliable unit access and/or notification of the facility’s state of disrepair.Tyler F. | Overall Experience
I was treated with respect by Tatiana and helped me get the best price and service.Very satisfied.Thank you, sincerely,Al Cialella.ALFRED C.
Customer did not leave a comment.Wilferdo L.
Equipment lot was in and representative unhelpful upon return and stood chatting with another employee as I struggled against the snow to back trailer into specific space... really unpleasant way to end our uhaul experience.Chung L.
The location was very helpful, but one note is that there is terrible cell-service around the building, so it is close to impossible to return a truck after hours, because you won't have enough service to check out.SARAH J.
I was scheduled to pick up the truck at 6 am in Salem MA arriving at the location the vehicle was not there, they transferred me to Danvers MA so I managed to pick up the vehicle at 7:15 am, when returning an Asian-looking person was very stupid and called us made fuck.wilian D.
They gave me a truck with less than a 1/4 tank, then charged me a $30 fee for returning the truck with less than a quarter tank. Really??? Shady business practice.Jared B.
Please clean windows. Interior was spotless but windows were covered in road salt. Also car had no windshield washer fluidJAMES S.
Offer better deals for mileage/refills and a better entrance and exitsDOLORES C.
Answered all my questions and guided me the appreciate way.Gaetano D. | First Impressions
Customer did not leave a comment.CARLEEN R.
Customer did not leave a comment.Bonita M.
Customer did not leave a comment.Christine O.
Customer did not leave a comment.PAIGE C.
Staff was very friendly, helpful and efficient.Paul F.
Sales associate was rude. Seemd annoyed. When I asked him does the vehicle take gas or diesel, he replied: it does not take hope and honey... I could not believe what i was hearing, but did not want to get into discussion with him. I returned the vehicle. He just took the keys and told me ur all set...nothing else, grabbed the keys frlm3my hand. If someone is having a day day they need to stay home and not bring that to work and on the customers. I was paying for vehicle it was not being given to me for free.MENTOR M.
Customer did not leave a comment.ROSANIA L.
Customer did not leave a comment.GLEN K.
Very, very helpful staff on pick up and return. Quick and easy contract completion and pickup of equipment. Wonderful experience.PETER D.
Great and professional people. Highly recommend it to other people.zakarya f. | Overall Experience
Customer did not leave a comment.MICHELE G. | First Impressions
Customer did not leave a comment.ROSANIA L.
We did recommend our friend Eric Alterio who is looking for a storage place, pretty sure he signed up a day or so ago. Great service by the lady at the counter (forgot her name) .William K.
Customer did not leave a comment.JON C.
Customer did not leave a comment.ADAM S. | Overall Experience
Customer did not leave a comment.ROBERT T.
I'm glad U-Haul has the online check-in option as the staff seemed overwhelmed near the closing time on Saturday. I waited with the vehicle as directed during office hours for twenty minutes but no one was available to come check the van for me to close out the rental contract in person.Stephen G.
Customer did not leave a comment.JOSEPH H.
Fast, friendly service. Truck was in good condition. Would not hesitate to use them again.BRADLEY B.
Customer did not leave a comment.Kevin E.
Getting betterPaul J.
Ben is superb!Donald T.
Customer did not leave a comment.AZIZ F.
Everyone at this location was professional, helpful and friendly. A great experience all around.MILLICENT C.
The only issue was the UHaul website would not allow me to sign in early to pick up my rental vehicle prior to the store opening at 0900; I had planned on a 0700 pickup so my day was disrupted by the issue. Otherwise the Danvers store is always clean, professionally represented and friendly!STEVEN P.
It is unclear wear to park and since the entrance is directly off rt 1 theres not much space to quickly slow down if a lot of cars are around and confused where to go. More signs to direct to parking would be helpful.Eli T.
Ben was terrific to work with, and a genuine pleasure. He provided key information about the timing of my return that was very helpful. [That's a good thing, because my prior experience with another representative was quite unpleasant!]Donald T.
The assistant manager, Ben, was very helpful, friendly and courteous. Ben explained to my wife and I the ins and outs of the storage facility and process. He took us to our unit after we signed up online, explaining the security, how to use of key card and lock. Overall it was an excellent experience. Ben was fantastic, we would give him an A+John K. | Online Move In
Customer did not leave a comment.genaro s. | Overall Experience
Beth is a great employee. The several times I've been there or called she has been been courteous, clear, sincere in her efforts and recommendations and overall terrific. She is confident in her job and it is reflected in the way she treats each customer (i've been in a short line while she handled live customers and the phones). Superior to so many others who work with the general public.linda d. | First Impressions
Staff always super friendly. Only disappointment was when raining out both card readers are under the roof overflowLiz M. | Overall Experience
Management and staff were excellent in every way........they get Five stars.....well donePat M. | Overall Experience
The morning when I picked up my truck the girl was exceptional! When I went to drop it off was frustrating though. I arrived close to closing time and the guy asked me to do online drop off. The internet wouldn't work on my phone so I was unable to complete it. He was still there but kept busy looking at the other vehicles turned in whose customers had left. I felt like he should have helped me since I was there in person.Moira P. | First Impressions
Elizabeth is an experienced manager who is always available to assist her customers. My family went through a huge loss and she was very helpful and sympathetic. Elizabeth went out of her ways to help us. We will never forget her kindness. I highly recommend U Haul of this location.hoang n. | Overall Experience
It was a pleasure , both the ladies we death with were great. Tatiana was very good. It was nice seeing a young person with such great people skills. She didn't even flinch when I couldn't open the doors. A lot of young people would give you that old people are annoying look.dorthey a. | First Impressions
You should tell people right away the price goes up yearly. You should hire people that can answer questions on the phoneSHERRI T. | Overall Experience
Great people to work with. Beth was GreatMARCO M. | Overall Experience
My experience wasn't really ok.ELIZABETH E. | First Impressions
Customer did not leave a comment.Aileen G. | Overall Experience
Customer did not leave a comment.mark d. | First Impressions
Customer did not leave a comment.HENRY B. | Overall Experience
The staff was knowledgeable friendlyDAVID L. | First Impressions
Customer did not leave a comment.ROBIN M. | Overall Experience
The Staff at has always been friendly and provide prompt and helpful service.Cynthia D. | Overall Experience
Convenient location, staff extremely helpful & very accommodating- If rental vehicle or storage needed in future- I’ll be back! Sincere thanks... Helen B.Helen B. | Overall Experience
U-Haul of Danvers is definitely a secure place, there are cameras everywhere. I went Thursday night to close out my storage unit and the front desk had 2 workers. I needed to wait about 15 minutes before being taken care of but once I was being served things went quickly. I would recommend this facility. Thanks BobRobert S. | Overall Experience
Customer did not leave a comment.jennifer w. | Overall Experience
They have the best staff in the Danvers location especially david he is very helpfulDavid L. | First Impressions
Customer did not leave a comment.Trista C. | Overall Experience
Very good services...Agnaldo C. | First Impressions
Customer did not leave a comment.Polly C. | Online Move In
Customer did not leave a comment.HECTOR C. | Overall Experience
Thanks everything was greatPASCAL S. | Overall Experience
I either did not get or did not see instructions for checking in on keypad on side of building. Staff was very helpful. Overall a very good experience.Peter E. | Online Move In
I have Rented At 4 Locations. This was by far the best experience.ALBERT M. | Overall Experience
Customer did not leave a comment.Victoria W. | Overall Experience
fineDale A. | Overall Experience
Customer did not leave a comment.Migdalia F. | First Impressions
Customer did not leave a comment.Michelle V. | First Impressions
The young girl with color in her hair was the one who helped me with my 250 dirtbike and she was quick to respond and was all around awesome! Thank you for your help!Brittany W. | First Impressions
Cynthia was excellentBrendan J. Q. | Overall Experience
Thank you for your wonderful customer service.Mauricio S. | Overall Experience
Elizabeth and Cody are great employees. both went above and beyond to make my experience a good one.Michael F. | First Impressions
Customer did not leave a comment.STEPHEN F. | Overall Experience
This was a last minute storage rental I made with Beth an hour before closing. I had a reservation for a truck and storage unit at U-Haul 222 Central Street Saugus but they close early (Thursday 2/20/20 before 4:30) so I was left high and dry. I ended up getting my truck from Ricky at the Saugus Broadway facility and he recommended Beth at the Danvers facility for my storage units. Beth was knowledgeable and professional and I would recommend both the Saugus Broadway facility and the Danvers facility. Stay away from U-Haul at 222 Central Street Saugus. Thanks Bob SantianoRobert S. | First Impressions
Staff is awesome!Leighton o. | Overall Experience
Customer did not leave a comment.Brendan J. Q. | First Impressions
n/aLinda c. | Overall Experience
Overall good experience. EasyBill W. | Overall Experience
Helpful, quick and professionalMatt P. | First Impressions
I had to wait 30-45 minutes for someone to help me check out. Also went to use the bathroom and it was a disgrace.Jennifer F. | First Impressions
Great to do business with. They really are about customer satisfaction. Alex was a great help and very friendly. Would recommend to anyone.Mathew E. | First Impressions
Having to provide 3 phone numbers was ridiculous, no need for that much information to be provided. Also, locks should be included, shouldn't have to purchase oneMichael C. | First Impressions
Great service, great people, very friendly and helpful.Alfonso A. | Overall Experience
The General Manager Beth is a gem. Great Patience and Professional in every way Well Done to the entire Team on Saturday for Truck rental to storage process A+Gary M. | First Impressions
I had a good experience there. Very friendly staff. Thank you!Giovania L. | Overall Experience
Great!Nancy S. | Overall Experience
N/aMark F. | Overall Experience
The saleswoman was great, I was overwhelmed and she gave me all the facts which helped me make a decision. Please thank her for me.Betsy J. | First Impressions
Overall I was extremely happy.ANDREA P. | Overall Experience
They should post their clear policy and procedures for handling garbage and the guidelines for use of the area they have designated for customers to leave furniture etc they don't want anymore.Nick R. | Overall Experience
Great service Fast and friendlyJames D. | First Impressions
Always helpful and responsive to any questions.KAREN K. | Overall Experience
The staff was amazing!! And super helpfulDawn D. | Overall Experience
Good place to use for storage.Bill M. | Overall Experience
Everyone I dealt with at this U-Haul was accommodating, friendly and helpful. I dropped off equipment and rented a storage unit and was in and out quickly. One of the guys Gave me cold bottled water!!Lawrence C. | First Impressions
Very helpful and accommodating staffkim M. | Overall Experience
Excellent serviceRaymond M. | Overall Experience
Always so helpful and the manager is fantastic.Jeanne S. | Overall Experience
Your staff is friendly and courteous. .amy e. | First Impressions
I've rented a cargo van for local moves and storage space from this facility. I feel they do a fine job and have no complaints.Daniel A. | Overall Experience
Knowledgeable, friendly and efficient staff...Clifford G. | First Impressions
Fast & easy processJordan J. | First Impressions
Great service!!kim M. | First Impressions
The branch manager, Chandel and other staffs were as friendly and helpful as they always have been in the last 5 years. Rented a 20ft truck to move into my house in Marlborough from 07:00 till 19:00.KANJI K. | Overall Experience
NoneJAMES W. | Overall Experience
I have rented trucks from this facility many times and this was my first time for storage. The staff is always extremely pleasant and attentive to my needs.Robert G. | Overall Experience
-YOUNG JAE P. | Overall Experience
Excellent service, very accommodatingRaymond M. | First Impressions
I've moved 3 times over the past 7, each time using the facilities and services availble at Danvers U-haul, excellent experience as usual!Michael L. | Overall Experience
very good ,it was very cold, no heat?179Newbury st, Danvers MA. 01923pamela w. | Overall Experience
My storage unit became so filthy with mice, that I was forced to discard everything. I lost out on hundreds of dollars worth of furniture.CHRISTOPHER G. | Overall Experience
Great storage facility with easy access and courteous customer service.MICHAEL R. | Overall Experience
YOUR U-HAUL, YOUR ARE AND ALWAYS WILL BE. I BUY AND SELL HOUSES, I ALWAYS WILL AND WILL ALWAYS RENT TRUCKS AND STORAGE UNITS FROM YOU. HOW IS THAT FOR AN ANSWER ?Steven H. | Overall Experience
Condensation dripped all over everything. Needs a better climate controlGary B. | Overall Experience
I don't really have anything to say. I had extended hours as I work two jobs and really could only get to the site after 10pm. getting to the site was also a pain as there is only one way there.Ann R. | Overall Experience
The staff is very rude, slow and inexperienced. Whole facility feels sketchy. Mouse trap upon opening my unit which gave me a bad feeling about leaving my things there. Overpriced and misinformed.SARAH W. | Overall Experience
I used this location for storage and moving trucks in 3 different occasions and I will come back if needed. Many different sizes units available, it’s clean and the location is very convenientCreunice D. | Overall Experience
Generally very happy with this location, with one exception. I had stored some of my woodworking tools and found them rusty. Better climate control is needed.Bruce D. | Overall Experience
excellent storage companymaria g. | Overall Experience
I have used the Danvers facility multiple times throughout the years. Even choosing to store there instead of a local facility specifically because I trust the management.Joanne R. | Overall Experience
Management and staff are great to work with .David L. | Overall Experience
This was literally the absolute worst experience I’ve ever had with any service, PERIOD! I’ve rented many years (for business), but the staff & management here left me NEVER wanting to rent w/U-Haul.Josh J. | Reservation
The best thanks for all the helpTABITHA A. | Overall Experience
I did notice that I’ve used them once in the past and went back. However both times about after two months or so the rate goes up..BOtH times.Ashley B. | Overall Experience
The reservation process went very smoothly and Kelly was great. She explained everything I needed to know in detail. Great customer service.DEENA A. | Reservation
I had to move my belongings out because of a strong smell of urine. I found mouse droppings and the blankets I had over my furniture were all chewed up had to check everything to not bring babies homeKAREN P. | Overall Experience
The staff at Uhaul Danvers is professional, efficient, and good to work with. Chenelle, Jonathan, and Cynthia helped me through all of my storage needs throughout the nine months I rented. Good deal.Paul E. | Overall Experience
Even though the rep was busy he took excellent care of each and every customer. The facility is very clean and has everything you could need whether it is for renting a uhaul or a storage unit.CHRISTINE S. | Reservation
I always received kind and friendly Service. The management was a class act. I would highly recommend anyone to use this facility.RICHARD B. | Overall Experience
The staff went over and beyond to make sure I was pleased at all times. Paul C. PerakisPaul P. | Overall Experience
Refused a trailer rental. Condescending and rude manager/staff. Card didn’t work to access building several times.Catherine L. | Overall Experience
Everyone I encountered at the Danvers location was extremely helpful and pleasant. They even moved the truck I was renting to the side of the building where the unit I was emptying was located.Darlene C. | Overall Experience
Extremely unprofessional and poorly ranTODD K. | Overall Experience
I have no commentHolly T. | Overall Experience
The space served my needs perfectly.PHILLIP B. | Overall Experience
The staff was extremely helpful and professional.Michael K. | Reservation
It was my first time utilizing a storage facility and the customer service staff made everything easy.Franchesca C. | Overall Experience
I really like the staff,always been friendly and helpful. 1 have rented several trailers and trucks through them. But I will never use their storage again. Room was so damp it almost ruined things.Brett G. | Overall Experience
.renee p. | Overall Experience
I had climate control unit it was below 25 degrees in winter and froze my stuff. Then it was 100 degree cause air conditioner was not working so my stuff melted. Never be back used them for many yearsAmy M. | Overall Experience
Thanks for your service. We will recommend you.DONAL B. | Overall Experience
Longer access hours would be better. If I move I would reuse the service. Thanks, TomTom F. | Overall Experience
The staff were very helpful. Storage units were clean and well maintained. A 2 part authentication was required to get into the building, which makes it more secure.Arun N. | Overall Experience
I only had one complaint. the garage door was very noisy and sqeeked alot.and also over the door when you come into the facility .when it rain you got soaked. other than that a great place to rent .NORMAN Z. | Overall Experience
good people. note that you will not be able to get inside access after store hoursted t. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!