U-Haul Moving & Storage of El Centro

2602 reviews

1745 S 4th St   El Centro, CA 92243
(N Of Hwy 8)

(760) 353-9800

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(760) 353-9800

1745 S 4th St
El Centro, CA 92243

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

great service and fexible hours

hector C. 
Rating:
5.0

Customer did not leave a comment.

Gumaro G.  |  Overall Experience 
Rating:
5.0

All was great..100% good service

Carlos H. 
Rating:
5.0

Nothing

LUIS P. 
Rating:
5.0

Very COURTEOUS and helpful agents, both when renting and layer during the return. The agent during the return went out of his way. MUCH APPRECIATED?

Gloria N. 
Rating:
5.0

Customer did not leave a comment.

jennifer P. 
Rating:
5.0

Customer did not leave a comment.

HERNAN R. 
Rating:
5.0

Service was straight forward and quick and simple. Picked it and dropped it off with ease. Perfect

RICHARD J. 
Rating:
5.0

Nada

Jose A. 
Rating:
5.0

Customer did not leave a comment.

WILBERTO B. 
Rating:
5.0

Great Service. Pick up/drop off no hassle.

Jose A. 
Rating:
5.0

Customer did not leave a comment.

cesar M. 
Rating:
5.0

I was in need of renting a uhaul on 12/30/2020 at the last minute. I went to El Centro Uhaul and I was very pleased that way I was help out and also with the employee who took care of me.

Dorina C. 
Rating:
5.0

Customer did not leave a comment.

Doyle W. 
Rating:
1.0

Customer did not leave a comment.

Lauren M. 
Rating:
5.0

Customer did not leave a comment.

Casey D. 
Rating:
5.0

Customer did not leave a comment.

LUIS C. 
Rating:
4.0

It is very difficult to call the local Uhaul phone because no one answers the it!!!

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Marcos W. 
Rating:
4.0

The crew was very helpful and friendly, they helped me hook up the dolly and the car.

Marcos W. 
Rating:
4.0

Good customer service.

ANNA S. 
Rating:
5.0

At this point nothing everything was great.

Fabian C. 
Rating:
5.0

Staff was very friendly and fast giving me a storage and recieving the truck. Thank you very much

Marcia A.  |  First Impressions 
Rating:
5.0

The gentleman who checked me in was great! Showed me the unit, answered all my question, offered a water and was making friendly chat.

martin f.  |  First Impressions 
Rating:
5.0

You've done it all

CHRISPIN D. 
Rating:
5.0

Customer did not leave a comment.

jessica m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carrie S. 
Rating:
5.0

Nothing

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Customer did not leave a comment.

JESUS R. 
Rating:
5.0

Excellent place claen employees helpful and quick... very good

Boyd S. 
Rating:
4.0

Customer did not leave a comment.

Michelle Z. 
Rating:
5.0

It would have helped knowing approximately where to leave the trailer after hours. The El Centro lot is pretty good sized and the directions were not specific (don't block other vehicles or don't park in the check-in lane). This leaves a lot of space to choose from and may not yield the intended results. I thought I left the trailer in a good location and yet is wasn't obvious to U-Haul staff the next morning.

Harrrry B. 
Rating:
4.0

Customer did not leave a comment.

ROGELIO V. 
Rating:
1.0

Rent the u hauls for the actual 24 hrs, I was only allowed to rent it for 6hrs Becuz it was the beginning of the month and still got charged 120$.

VICTORIA T. 
Rating:
4.0

Customer did not leave a comment.

JORGE C. 
Rating:
5.0

Customer did not leave a comment.

RHONDA B. 
Rating:
5.0

Nothing my experience was great.

MANUEL Q. 
Rating:
4.0

God bless you

Isaac p.  |  Overall Experience 
Rating:
5.0

Employees were welcoming and quick to help out, working on a Sunday didn't effect the service standard.

Cassandra V. 
Rating:
5.0

Everyone was helpful.

Diego R. 
Rating:
5.0

Customer did not leave a comment.

SALVATORE L. 
Rating:
5.0

Customer did not leave a comment.

SILVESTRE G. 
Rating:
5.0

Keep up the quality service. Good job!

RAUL S. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL D. 
Rating:
1.0

Had reservations for a 9:00 pick up, when I arrived I was told that uhaul had not been turned in, I had to wait an hour before my uhaul was ready. I had already scheduled helpers for 9 o'clock. I was disappointed..

gloria A. 
Rating:
3.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Possibly additional staff to attend customers much faster.

Ernesto T. 
Rating:
5.0

Been able to return the equipment anywhere

JAIME L. 
Rating:
4.0

Customer did not leave a comment.

RAMIRO Z. 
Rating:
5.0

Excellent service

RICARDO M. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN S. 
Rating:
1.0

Not happy I Reserved a 26 Truck a week before and appliance dolly .. The same day of pick up they change my location of pick up and gave me a smaller truck 20 and they did not have the appliance dolly that I needed and had Reserved so I had to pay more on milage due to a smaller truck

Marina C. 
Rating:
5.0

You guys are awesome!

David F. 
Rating:
5.0

Always excellent customer service and very kind people and helpful... great service

JOSE D. 
Rating:
3.0

Have more than one person working! I pre checked in and was still there 40 minutes because he was by themself ! Trailer hadn't been cleaned in a long time- outside !

JOSEPH R. 
Rating:
4.0

Customer did not leave a comment.

MARIA M. 
Rating:
5.0

Customer did not leave a comment.

carmen d.  |  First Impressions 
Rating:
5.0

Excelente services, no complaints, would love to do business with them again.

Carlos B. 
Rating:
3.0

The guy at counter does his best but only one person at site is no ideal. Trailer was covered in bird crap.

oscar O. 
Rating:
5.0

Customer did not leave a comment.

Stacy B. 
Rating:
5.0

Excellent pricing and timely availability.Plus great service

Samuel M. 
Rating:
5.0

I think it was a great experience. The employees were courteous, knowledgeable, friendly. Great experience

Roberto C. 
Rating:
5.0

Excellent service from the guys very fast return service

Gerardo G. 
Rating:
5.0

The staff is resourceful, courteous and attentive to customers. They advise us clients of available equipment that can make our trip easier.

LINDA B. 
Rating:
5.0

Customer did not leave a comment.

Emma H.  |  Overall Experience 
Rating:
5.0

Service was excellent

JESUS V. 
Rating:
1.0

They took so long to help us , they were short staff , the associate that did help us was very rude , wasn't very friendly, I will never go back there again. You people charged me way too much just for use the truck here in my city.

Carolyn S. 
Rating:
5.0

Customer did not leave a comment.

Christian L. 
Rating:
5.0

Customer did not leave a comment.

VICTOR E. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
3.0

Didn't get a call when my reservation was available sooner. I work on a tight schedule as a business any time saved is saved money.

Javier O. 
Rating:
5.0

Nothing E V E R Y T H I N G is GREAT and staff is The BEST!!!

LINDA B. 
Rating:
5.0

The service is..so far so great! Amazing associates you've got there. The area is neat inside and out. Thank you for great customer service.

ANGELA BACANI D. 
Rating:
5.0

Customer did not leave a comment.

Francisco R. 
Rating:
5.0

Customer did not leave a comment.

VERONICA M. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

GERARDO V. 
Rating:
4.0

Very disappointing!. I asked for a 5x8 trailer. It took almost a week to get it confirmed. When the dispatcher called me back it said I would have to go 65miles away to get the trailer, WHY? when the local retailer is less than 4 miles from my home? El Centro was only 45 miles away, AND it was a smaller trailer at that, & the trailer was hard to control due to its size. [the staff at the El Centro Store were very helpful & pleasant to deal with.} I will be needing another trailer so I guess now I either use a competitor or call 4 weeks in advance.

ROBERT F. 
Rating:
1.0

Customer did not leave a comment.

Cindy F. 
Rating:
4.0

Bad customer service I did not get the truck I requested and the counter person gave me wrong information

VANEZZA V. 
Rating:
4.0

truck was penetrated with cigarette smoke, I am allergic and by the end of the day, my eyes were watery and I was not feeling well.

ARTURO A. 
Rating:
5.0

Customer did not leave a comment.

IRMA C. 
Rating:
5.0

Customer did not leave a comment.

juan a.  |  Overall Experience 
Rating:
5.0

This office always has excellent service

James M. 
Rating:
5.0

All three gentlemen that assisted me where fantastic. I went into the Yuma Az store to inquire and he made my reservation for me and assisted me greatly. The person that rented me the trailer and the one that checked me upon my return were fantastic. Great experience!

Charles L. 
Rating:
5.0

Customer did not leave a comment.

ADRIANA L. 
Rating:
5.0

Customer did not leave a comment.

GRETCHEN L. 
Rating:
5.0

Excellent service

Socorro V. 
Rating:
5.0

they are very knowledgable and helpful

GREGORY G. 
Rating:
5.0

Customer did not leave a comment.

maria C. 
Rating:
4.0

Price changed because I moved reservation a day. I was already paying almost double normal rate. Rental is usually 189 to 200. All across country except for san diego county. That's my only complaint.

Steven W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

Camilo P. 
Rating:
2.0

they gave me a trailer that did not match my contract number

ALEKSANDR P B. 
Rating:
4.0

Windshield was dirty and we had to stop and clean it.

LAWRENCE L. 
Rating:
5.0

Customer did not leave a comment.

JAVIER G. 
Rating:
3.0

Make sure that the vehicle is clean

Rick W. 
Rating:
3.0

Customer did not leave a comment.

LUIS J. 
Rating:
5.0

Customer did not leave a comment.

JOHN N. 
Rating:
5.0

Customer did not leave a comment.

GARY K. 
Rating:
5.0

Staff super friendly and helpful.

Elizabeth S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ISAAC O. 
Rating:
3.0

Customer did not leave a comment.

Alejandra M. 
Rating:
5.0

Customer did not leave a comment.

Limbergh R. 
Rating:
5.0

Customer did not leave a comment.

raymond L. 
Rating:
5.0

Both of the employees that helped me were very knowledgeable, kind, and went above and beyond. I really appreciated their help in this.

Jessica P. 
Rating:
5.0

Great staff, always ready to help. I will always recommend this place. =)

Gabriel P.  |  Overall Experience 
Rating:
5.0

Nothing. 👍

Adam R. 
Rating:
4.0

Customer did not leave a comment.

Victor M. 
Rating:
5.0

The only issue I had was I moved out of my units (2) on the 2nd of June. I had just paid rent on the 20th of May, but I couldn't get a refund for the time I was early. My situation didn't let me use the whole month I had paid for. That's the way it goes.

nancy f.  |  Overall Experience 
Rating:
5.0

The manager I think his name is Augustine was very nice, helpful and professional All employees I encountered were very nice.

LINDA B.  |  Overall Experience 
Rating:
5.0

All went well.

William H.  |  Overall Experience 
Rating:
5.0

Always great customer service when needed.

Maria C.  |  Overall Experience 
Rating:
5.0

All went well from pickup to drop off

LINDA B.  |  First Impressions 
Rating:
5.0

Good service👍

Jorge De Leon P.  |  Overall Experience 
Rating:
5.0

Great experience. Convenient, clean and friendly staff. Good value for the money!

Mistelle A.  |  Overall Experience 
Rating:
5.0

Eric and Mario were great, especially Eric who was always willing to help in any way he could. Very satisfied. My second time renting space at this facility in El Centro.

Melvin S.  |  Overall Experience 
Rating:
5.0

Your staff is always very friendly and willing to help and they display great knowledge of the different services you have to offer. Thank You!!

Raquel A.  |  Overall Experience 
Rating:
5.0

Good service!

SERGIO E.  |  First Impressions 
Rating:
5.0

Would absolutely use again.

KARMAN K.  |  Overall Experience 
Rating:
5.0

Excellent service!! the person who helped us was helpful, very friendly and explained everything very well

alejandro b.  |  First Impressions 
Rating:
4.0

Not enough room choices and it’s hard to get to the room entrance.

PEDRO M.  |  First Impressions 
Rating:
4.0

very good no complaints.

mike b.  |  First Impressions 
Rating:
5.0

Indoor facility was clean, hallways well lighted. Never had a problem accessing my unit. Light inside the units would be good. Good storage experience. Thank you.

rangel o.  |  Overall Experience 
Rating:
5.0

Everyone was awesome, I highly recommend this shop they are great.

Daniel W.  |  First Impressions 
Rating:
5.0

great service

Tom S.  |  First Impressions 
Rating:
5.0

Me gusta tratar con ellos.

doris c.  |  Overall Experience 
Rating:
5.0

Excellent staff and clean gacility

MARTHA H.  |  Overall Experience 
Rating:
3.0

Good.

Gustavo F.  |  First Impressions 
Rating:
5.0

Luis Moreno was very attentive to my situation, and I do appreciate it.

Guy F.  |  First Impressions 
Rating:
5.0

Manager and Erik very helpful

Melvin S.  |  First Impressions 
Rating:
5.0

Buena atención al público Gracias

doris c.  |  Reservation 
Rating:
5.0

Agustin was amazing helping menout every step of the way with my storage needs, you need more employees like him

Mariana J.  |  Overall Experience 
Rating:
5.0

Would be great to have 24 hour access or at least later access. Not everyone works 9-5. I found hours to be my only issue at times.

Brent B.  |  Overall Experience 
Rating:
4.0

Great employees, very helpful. Wish the facility allowed after hours access like other uhaul facilities, otherwise was a great experience!

christopher m.  |  Overall Experience 
Rating:
5.0

Good customer service...

Oscar R.  |  Overall Experience 
Rating:
4.0

good use of old truck boxes. just a but expensive though.

BOB M.  |  Overall Experience 
Rating:
5.0

Helpful staff

diana p.  |  Reservation 
Rating:
5.0

The guys working were Always so kind and helpful!

Morgan G.  |  Overall Experience 
Rating:
5.0

Very helpfull staff

KYLE M.  |  Overall Experience 
Rating:
1.0

I rented a 10 foot truck. 24 hours. I get there This rude punk.Tells me to shut up calls manager. Gives me a 24ft. So I store the stuff there.can’t afford it. You sell everything and I owe you 1000.

Gary W.  |  Overall Experience 
Rating:
2.0

My storage was broken into and I was unable to get back anything that was stolen. Surveillance is a must if it is not gated and secured.

chantel m.  |  Overall Experience 
No reviews have been submitted for this location.

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