Customer Reviews for U-Haul Moving & Storage of East Spokane

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of East Spokane

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Doug C. on

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Glenn B. on

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Mary H. on

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Make sure the gas gauge matches what is on then paper that you sign prior to actually looking

Melissa G on

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Staff was amazing. Great at multi-tasking. Making sure customers were all acknowledged even though there was a long line.

Rory B on

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Erik Thomas was very helpful. He deserves a large pat on the back for friendly service.

Melissa G. on

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Eric was amazing. Thanks for making this such an easy rental..loved the fact that you were able to multi-task so well with multiple customers..

Elaine M. on

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Everyone was super nice.

William B. on

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William B. on

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Russell A. on

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robert b. on

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Roberta R. on

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Cliff M. on

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john r on

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Got a bill in the mail and email to prove that my bill was not due untill 3/4/17 then in February I get a bill for April 4th. Spoke with Erick the GM and he wouldn`t fix the issue.

marty W. on

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SUZANNA B. on

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Hannah C. on

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What a joke.

andrea s. on

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Denise C. on

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AWESOME. Truck was ready and warmed up!!! Return took around one minute in the equipment return bay in the parking lot. Couldn't have been any easier:)

STEVEN H. on

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TINA S. on

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Troy M. on

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Thank Erik, sorry I couldn't help you get rid of one of your 46 AV's :)

Diana F. on

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Tina W. on

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Everything's ran like clock work! Thank you

Evan U. on

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No need for improvement! Everyone was awesome. :-)

Paula C. on

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mike f. on

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a bit chaotic. busy place, the staff spent more time on paperwork than anything else. overwhelmed with returns.

Kurt F. on

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The truck i rented leaked.

David V. on

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NOT happy with having to drive over 10mi to drop off when closer locations were available. I understand you may need them at different locations, but THE CUSTOMER SHOULD NOT BE YOUR DELIVERY SERVICE. Discount my rate if you want me to go extra distance to "move" your inventory around. Shame on You!!!

Renee L. on

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PETER H. on

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Excellent service - great drop off service - would definitely recommend!

anthony F. on

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Joe B. on

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Phill G. on

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Kevin K. on

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Dion D. on

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All of the staff were very courteous friendly and helpful. The whole process was explained to us very clearly. I left my glasses and they called me to let me know! This was my best moving truck rental ever.

Jeff V. on

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RALPH K. on

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Excellent employees. They quickly hooked up my rental trailer and everything worked fine. Returning the trailer was a breeze.

Debra U. on

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Charged me $96 for arriving 25 minutes late. Was promised $40 for extra day. Would not recommend UHaul to anyone

Jeff S. on

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Super fast and efficient. got me in and out on the road really quick. Thank you

Kim d. on

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Torrey V. on

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Very prompt and courtious service. Prices were very reasonable and without too many fees (like environmental impact, etc). The only issue I had was that as I was recieving the truck that was supposed to be full of fuel, I noticed that it was only half full. That could have been expensive! The customer service agent quickly apologised and changed the paperwork.

Paula P on

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Staff was very friendly and helpful.

Jodie K. on

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YOU HAD NO REASON TO CHARGE AN EXTRA DAY WE WERE DELAYED IN THE PICK UP BECAUSE THE TRUCK WASNT READY AND WE RETURNED THE TRUCK ON TIME I WANT MY 40.00 BACK

ASHELEY M. on

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linda e on

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Very nice gal delivered and picked up boxes

April B. on

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The battery was faulty and the vehicle would. It start multiple times. I've called the location it was rented to be reimbursed for our trouble, but they have not returned my call.

MARK W. on

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Trucks need to have mileage odometer calibrated to real world mileage. We traveled (verified) 12.2 miles for our entire move with the truck. When the truck was turned in it showed 40 miles driven. Which equates to a $22.52 overcharge for miles driven. Imagine if all the trucks are set to do this the amount of extra profit for the company... I feel ripped off.

mike m. on

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Holly J. on

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patrick l. on

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This is a very nice, clean facility. The 5X8 trailer has NO options for tying things down inside of it. Before I left town, I called and asked if the larger sized trailer has any anchor points, she said they don't. These trailers are not completely mover friendly as they need more secure points at floor level. I also waited for quite a while to pick up the trailer while the person behind the counter helped other people wo entered after me.

GREG H. on

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Hollis A. on

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HOLLIS A. on

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I asked about shoe coverings. I had to go to lowes to get them. Otherwise everything was excellent. Thank you

Dana B. on

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I meet Eric and the manager, great people , everything everthing worked out as planned

Joson W. on

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THOMAS C. on

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Service was great

Stephanie W. on

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Everyone was super friendly, I was in and out picking up and dropping off. Zero issues. It was fantastic and made moving day great. Thank you!

Pat F. on

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Cheryl F. on

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All good!

ROBERT D. on

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BRAD S. on

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Exceptional service! I wish everything was this easy. A pleasure from start to finish.

Benjamin G. on

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randy h. on

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Send an updated contract showing how much actual mileage I went and charge me only for that...not the estimated. I did not get a revised contract. So I hope I wasn't charge for more than I used the U-haul.

Yvonne L. on

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Mark N. on

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Assistant was friendly and helpful

Virgil T. on

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SABRINA W. on

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Virgil T. on

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Cheryl F. on

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No improvements needed.

Carlos C. on

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James G. on

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pam r. on

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I got the run around everyday I got overcharged 35 dollars They called my daughter a f ing Idiot and rented me the wrong size trailer for my car I expect something out of this

Michael M. on

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Richard W. on

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everything went great. the u-haul staff was very friendly and helpful. thank you for the great service. Richard White

Kevin G. on

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BROOKS J on

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very smooth move in erik was very helpful and the rest of the personnel very friendly and also helpful store being upgraded but service did not miss a beat

brooks j. on

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store being up graded great and friendly personnel . thanks erik and everyone else that helped us

RON N. on

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Amanda K. on

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Estabon H. on

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Lori C. on

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STAN B. on

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LIBBY T. on

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Lee M. on

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PETER H. on

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No improvement necessary!

Ruth P. on

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I was advise when I picked the truck up the amount of gas required when I brought the truck back which was the mark past a half a tank, I.e. Half and an eighth. In error the truck gas tank was filled completely which cost me $39 .93. The amount to get the tank back to a half no an eighth would have been about 10.00. When I explained this to the young man behind the counter,he proceeded to advise me that is your bad luck. We will not adjust your bill or refund you the difference. I was advised I could take the gas out of the truck or drive it around until I got the gas tank to half and an eighth. So in essence the store stole $29.93 from me. I will now be disputing the entire charge with my bank. At no time was I advised if I over fill the tank I would not be reimbursed. I was only advised of what amount was to be in the gas tank when I brought the truck back. I will no longer use your company again and put on Facebook to not use you. Ruth Passinetti

Patrick H. on

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Cathleen W. on

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Tires were bad in snow, no customer service! I need to know how much I was being charged and gal was gone outside. I got a print out and was floored at the price! NEVER AGAIN!

TIM D. on

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The exit to Sprague was not plowed or shoveled out so that is a safety hazard. By city ordinance you have to remove snow from the sidewalk adjacent to your property. Parking was limited to about 4 spaces near the building and there was a lot of ice in those spaces. Come on, make some effort!

Mark M. on

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Benjamin G on

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Professional and Courteous. Would choose you guys again.

sarah c on

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It was good. Seems very secure

kathron t. on

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staff was friendly and well informed took very good care of us thank you

LEAH N. on

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E Miles W. on

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They were on top of it - in and out quickly!

Sharon C. on

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Shane S. on

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Brian S. on

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michael c. on

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christian e. on

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Jamye R. on

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Use weather appropriate tires. I was stuck in the snow twice.

Dustie H. on

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Make it easier to rent a unit at drop off. Your personell at this location are helpful at first then it stops. Also I was told by the assistant manager to go rent from another company, instead of telling me the fine print.

FOREST P. on

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Mashelle H. on

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SCOTT H. on

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DEAN C. on

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I was double charged and called twice for a MGR to call me back and resolve. I did not receive a call. Employees were not empowered to fix the issue.

MATTHEW N on

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Staff very rude young no it alls! Every time i visted my unit i had to move 3 to 6 uhaul trailers to get in my unit! A bunch of BS every vist! Never will return here!!

david r. on

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Great service, in and out fast. I plan on renting another truck in two weeks. Employees are really friendly and cheerful, eager to help too. Thanks again.

robert b. on

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Jeff V. on

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Andrea P. on

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john h. on

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Ann D. on

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Loved the need a box-have a box option they offer for free.

Charles O. on

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tony s. on

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I would like to say our u haul experience started out fine but wasn't long before we had truck problems called roadside service and they promptly took care of the problem and inside of 1 hour had us taken care of and put back on the road with a brand new truck. When we returned the truck Erik the sales representative took care of everything and was very professional and had excellent customer service skills . I will always highly recommend u haul for all your storage and moving needs . Once again thank you Erik.

Mark J. on

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greg p. on

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horrible communications oct 10 16 still not done no call hiding behind e mails

JAMES C. on

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Great service

Allison M. on

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Were excellent in helping me during return of equipment. Offered to assist in any way.

Jeffrey L. on

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Very helpful staff at this location as well.

Jeff S. on

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I rented a truck that someone had drilled a hole in the tank and took most of the Gas. When I went to fill it up and drove off it was pouring gas all over and caused me to loose my dollars to fill the tank, material and clothing damaged, and lost time from work. The manager has not return my calls after weeks of calling numerous times. Very pore service. The repair guy said that it was the second tank he had fixed from that location the day he fixed mine.

elisabeth W. on

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jeffrey F. on

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1) Had to return to this Uhaul location (additional 10 miles) because the right rear tire was only 75% filled. Not a good start to a long drive. When I brought it back to have the tire filled, the kid working there was not helpful at all, and acted like I was ruining his day. 2) Truck pulled so hard to the right for the whole 1500 miles that my left arm feels like a Popeye arm compared to the right arm.

Therese M. on

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Terrence D. on

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The young lady that helped me check the truck in was outstanding

John C. on

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Pamela C. on

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Very helpful Team communicated well,clean store,truck easy to drive, the ten foot truck did not have a ramp....hard for us older folks. Thank you

AMBER W on

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not enough parking

sally c on

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It took way too long for the empty box to be picked up.

CAMERON G on

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Good price for a basic unit never had any issues.

MELODY ANN H on

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The only negative thing about my experience was when I started my storage unit. I asked for a ground floor unit in the heated section and got a 2nd floor in the non-heated section.

BEATRICE H on

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Only one loading dock, unconventional. Strong mothball smell.

MARGO M on

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We used your facility for the past two years and it was always clean, easy in out, staff always friendly helpful. Thank you!

Alana A on

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My U-Haul box arrived clean and in good condition. Luckily I had a set of tools on hand as I wasn`t made aware that the box would be bolted shut!

Hillary K on

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I used two UHaul boxes to move from Kansas City to Spokane and my experience was great! The staff in KC and Spokane were very helpful and my boxes showed up earlier than was originally quoted to me.

GARY H on

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I was disappointed that I could not get the one month storage unit for free with the rental of a truck. The reason I did not get this is because I reserved the storage unit first.

COLLEEN S on

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IT WAS FINE

christine o on

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They were very friendly and helpful!

DEBORAH S on

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good experience

DEBORAH S on

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courteous staff, very efficient

STACEY P on

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Cheapest we found, and they were REALLY nice. The only negative is they need a lot more employees- they are very busy.

BETHANY V on

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Wish there were more drive in bays available for use. Friendly and helpful staff. Overall very happy with the service.

DAWN F on

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Every one was friendly and helpful. Jesse the manager went above and beyond to help me.

AMBER W on

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Quick and easy

JERRY A on

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no comment

JANICE W on

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I went in to get information on a storage unit and ended up renting one. The staff was very pleasant, knowledgeable and courteous.

JASON N on

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Unit leaked,manager could care less. I now have damaged property.

CAROLYN P on

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Although the multiple storage locations in the building were not conveniently close and the described amount of space correct for my goods, it worked.

JOHN R on

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Very friendly and professional staff!! Excellent facility and location. We will use this place again!!

DAVID M on

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Very good presentation and service.

TAMI P on

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thank you for all your help

JOHN R on

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Very friendly staff. Great facility.

MARINA G on

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Friendly staff and just a great experience overall.

Matthew T on

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Your store manager was awesome! Jen Very helpful and quick / efficient / smart. thanks for your help

ANDREW Z on

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I will neagai EVER do business with Uhaul again

KATHRYN S on

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Everyone was friendly and helpful.

SANTOS V on

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Only one bay to load and unload. Wait time to get in was very bad. Will not use this storage facility ever again.

GREG F on

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A good solid value

KIM B on

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customer service was very good and you have no idea how important that is. I felt accomdated and valued . Please pass this on.

KATHRYN S on

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I do wish I had known about the 2 levels and the distance from the truck to the storage area. The storage are was more than adequate.

sarah p on

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Box was damaged in shipping, quality of box was obviously poor. Staff Jen, the manager was friendly and accommodating though and had good ongoing contact and customer service.

WALTER G on

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Shipment got to location early and in great condition.

TY H on

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Pain in the ass to deal with! Hate the call center! The instore manager was also not helpful

VIRGINIA P on

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thank you for your service and your help. virginia e. pugh

DEREK H on

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Nice and clean storage units.

KELLI K on

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The staff is not attentive. I waited more than 10 minutes for someone to help after they acknowledged my presence. This rude and annoying. Staff is clearly not trained in customer service.

DAVID L on

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Very Professional

EDWARD W on

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At times a shortage of available staff causes extended wait times.

DAVID L on

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If I knew that we wouldn`t get any of our rent for moving out early. I would have been out sooner. Talk about a dick move.

DONNA W on

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XX

DONNA W on

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On Sunday, the blond fellow was absolutely not helpful. Finally Jennifer steped in and helped out. He just did not have any skills for customer service.

CLAIRE M on

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Staff was extremely helpful and friendly.

AMBER J on

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Place was well kept, staff was not helpful especially when i called and had a question over the phone

SHAWNA R on

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Provide a ramp to up units in addition to stairs. Stairs caused us to change to another facility.It was not convenient for one car at a time in loading area.

GARY B on

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The movers improperly stored my stuff, my microwave fell out the back when it was opened. unacceptable mistakes, will not use again.

RANDALL L on

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Was a very good experience all around. Both moving in and out were both made simple by the loading dock. I would use U-Haul for all my future needs.

GUY S on

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Great team.1.The owner in BoiseChinden Blvd.Also,2 employees in Spokane.1.Robert Carrillo,2.Erik Thomas.Great team, Guy Smith

JOHN A on

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This is the third time i have used this facility.

DANIEL S on

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Employee at the counter was very friendly and she made us feel welcome

CATHY S on

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good service and no problems

JOHN A on

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Staff here very friendly and responsive to the needs of their patrons.

MICHELLE ANN H on

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Great service with the first part of my trip. Haven`t returned the truck yet so can`t rate that part yet

MARGO M on

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Jen Eide was very efficient, professional fast! Great service. Thank you.

WILLIAM T on

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To hell with U-Haul and a 200 character limit this franchise is the only thing good about my recent use of U-Haul to move from NM to WA

LINDA U on

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I rented storage units over the last year. Always clean, always well lit, hours great!!!

JERE J on

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Jessica was super nice and helpful. This has been the best moving experience I`ve had in the past 20 years. I would definitely recommend Uhaul to my friends.

RICHARD R on

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The leadership and assistance was outstanding. My reason for leaving was the rule about storing ammunition. My other concern was the lack of suitable/secure ceiling for the top level storage areas.

RUDY Q on

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Jessica the manager of the Pods at the East Sprague store was wonderful. She was professional and helped us throughout our move. Even months later she remembered us and asked how our move had been.

DEONDRA W on

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Units were very small, it took 2 units just to empty the 6x12 trailer. We had to scramble to find another storage facility, there was no way we were going to fit 17ft truck into those 2 units.

JUSTIN S on

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Fantastic service and accommodation! Great location, staff, and security. Definite recommend.

RICHARD R on

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Well maintained, well staffed, friendly and helpful. There has been some real improvement there over the years, as my-ex wife and I have used this branch of U-haul. Good manager. Will use again.

WILLIAM H on

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The boxes do not look very sturdy. I wonder if it will hold together through shipping and repeated forklifting, etc. I don`t have enough experience with it to recommend it.

MICHAEL B on

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I had to release the tension after dealing with the staff at this location by writing a very animated essay on my experience. I will think thrice about choosing U-Haul.

DIANA P on

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Very nice staff and very helpful.

LINDA R on

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I never reported how great JENNIFER EIDE was to make my move happen on short notice. With just a few days to get/load the box at my father`s, her extra efforts made it happen. Thanks J.E.!

MIKE T on

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While I`d recommend u box based on the Spokane experience, my experience with the Juneau store was entirely different. They delivered an empty box then tried to blame me for the miscommunication.

DARCIE S on

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We called with 24 hour notice, half the time our request was never given to the representative from the call center. We submitted a complaint but never heard back.

CHRIS B on

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very friendly and efficient staff facility was nicely kept

TAMARA M on

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concern of cost of storage facility after 30 days. phone rep said 49.00 in store sign says 49.00 but my contract says 74.00 due after 30 days? My unit is a 8x10 and I declined any extra insurance..

JACKIE K on

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Customer service was great...

SUSAN A on

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The U-Haul facility in Everett, WA was the worst in customer service that I have ever come in contact with. I would NEVER go to the Everett, WA locatioon EVER again, and I would tell anyone that!

NANCY B on

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I Specifically asked for a Ground floor unit because of the piano and was assured that one was available. Because of the stairs, my bill from the movers was $44 higher than originally quoted.

KRISTIE W on

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The East Spokane location was great with no complaints about the staff or the service. The box was cheaply made.

MIKE L on

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Our delivery to Texas was delayed by a WEEK Will NEVER use a UBox again.I could have driven a Uhaul truck for less than the price and had my household items when I arrived.

JILL M on

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Staff was friendly, but unable to track a box. Box was delivered 10 days later than due date listed on the u-box. Contents were in good condition. Will recommend if someone has time to wait.

CORWIN P on

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Access card did not work once, had to stand in line a lot.

ROBBIE R on

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U-Haul made our moving and storage needs very safe and convenient. Thank You for your outstanding service.

JOHNATHAN B on

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Though the delivery was late due to a busy day, the staff were very helpful.

CHRISTOPHER G on

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I was charged an illegitimate lien and couldn`t get ahold of staff - appallingly shameful. The manager should slam her head on her desk repeatedly until useful customer service ideas somehow emerge.

CHERYL F on

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Great customer service in Huntington Beach, CA and here in Idaho. Thanks Girls!!! Yes, these were girls that took care of me.

DONNA C on

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Due to Jen Sprague store experience,NEVER do this again! Filed a complaint with full details. A lot of good that did. WILL NOT RECOMMEND

HEIDI O on

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This has been, by far, the worst experience and worst service I have ever experienced!

LINDA M on

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My experience with this location was excellent.

RUTH B on

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When Spokane took over, it was excellent, otherwise, it was a disaster! Call for more information. Why don`t you state at the beginning of the questionaire that it had to be short?

KATIE K on

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Trying to get hold of someone to pick up the empty boxes was the only difficulty we encountered. The rest of the experience was excellent.

RON E on

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Despite issues with the office shipping my U-Boxes, the staff at the Spokane office were incredible! Jessica and Eddie made sure my boxes were loaded and ready to go! The whole staff was fantastic!

JULIE F on

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Everything was great. The staff in AR and WA were very friendly and helpful.

CHAD A on

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Over-priced. Where`s the underline button. Way over-priced. This facility needs a remod like the CDA location.

MARY P on

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No complaints re facility, but 4x in 7 yrs they put an unauth. Pmnt thru my acct. Once they charged my sisters CC which had been used for a one time payment only yrs before. that is so illegal!

DAVID THOMAS C on

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We were treated very well and given lots of extra help when needed. I highly recommend them to to others

HEIDI M on

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very disjointed, disappointing. corporate website and stores pricing did not match up. extra trips, hrs to adjust. want 1 overall price - not confused by multiple prices and payments.

ANDREW J on

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The 10 day move-out notice for a storage unit feels like a legal fine print trap to take money for services not delivered if they show up to move out near end of month.

TED P on

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Limiting this to 200 characters is ridiculous. Your service sucks. 208 806-0760

JANE S on

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Delivered over 4 hours late put on hold several times after talking with 7 different people and phone calls. Terrible experience!!

JANET J on

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Service was terrible, I lost a job offer because I couldn`t move on time, I couldn`t get help I called for 4 days. Still had to pay for delivery of the uboxes. Lost money. I hired another mover.

RICHARD B on

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Very helpful and considerate staff.

TOM D on

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Courteous and professional staff.

ROGER B on

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Everyone is excellent

WILLIAM C on

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We liked the u boxes but did not like having to drive a long time to get to a warehouse facility.

TOM D on

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Excellent service.

DELMER B on

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staff was very helpful

DELMER B on

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staff was very helpful

LANCE G on

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The staff at this location was very helpful and professional.

JEFFERY S on

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Thank you

JEFF G on

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good service.

ABDUL A on

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This was the single worst experience I`ve had with any company in my life. Not only was my debit card charged prematurely that caused my accountant to over draw.

HEATHER J on

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My disappointment was my original online reservation for a storage unit did not meet what was actually at the facility. The other downside was there was no freight elevator for second floor units.

SHAWN D on

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Eddie the manager was the rudest person I ever met, we used Budget to move our stuff out, would NEVER use u-haul again. False advertising.

VERONA R on

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Every one was very helpful and friendly

CAROLYN M on

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Everyone was very nice and helpful. t They knew who you were hen one came in which was great. Thanks alot.

JAMES H on

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I felt the manager and staff we worked with went out of their way to make sure we had a good experience. Thanks.

JOANNA F on

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The General Manager Eddie was very helpful and even offered us a discount on a truck rental. I will gladly think of you, U-haul next time I need your guys services. Thx you!

STEVEN W on

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Edmund the manager was extremely kind and helpful

SHANAKIA P on

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Great Job

MARK M on

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Very helpful and attentive staff.

DESIREE MARIE W on

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Never had any issues and staff were always helpful

GEORGE G on

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The gm sould be promoted at once he has created a culture of service for that store

EUGENE W on

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U-Haul was very curteous and always helpful from the time we first used the facility starting in 10/05 thru 8/12. It was a rich and rewarding experience for us. Rev. Eugene W. Wright Sr.

COLLEEN H on

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The people that helped us both in NE and in WA were excellent. The only bad thing was the box was late in arriving.

GARY P on

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The only inconvenience was needing to deliver an empty U-box from the valley location to mid town. Beyond this I was happy with the services.

BRIANNA B on

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It took 2 weeks for someone to call me back. One of our boxes was bashed in and ruined our TV and entertainment center.

CHARLEEN K on

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one lock bracketoff the box, same box the upper/lower brackets open. Can`t open brackets on top on other two boxes and bottom bracket on both were not closed. Lock brackets on those two intact.

ELIZABETH S on

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The UBox system did NOT perform as advertised. My box was not inventoried in a timely fashion, and despite being here for two weeks, I have not been able to get it delivered.

WANDA H on

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More training and follow up on when, where, and how u boxes are delivered, set up and stored.

KILAH K on

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Everyone was helpful and accomodated my needs.

ELIZABETH S on

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None

JENLEE F on

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All of the workers were either to busy to help me, or didn`t have the training required to solve my problem.

DAVE O on

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No one returned my calls. Took forever to be delivered, then they wanted to charge for a second month! Also, lock got battered, door was slightly off its frame made closing securely hard.

CINDY C on

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Britini was helpful, professional and made sure that everything went well. Very good experience because of her expertise!

HEATHER J on

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Online I reserved an 8x15x7 unit on the FIRST floor. Upon arriving, I was told that I had to have 3 units that were 4x10x7 UPSTAIRS floor and there was NO ELEVATOR!

BRIAN M on

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had problems on the pick up end in Ogden, UT. The Spokane locations was good to work with and very helpful

ROBERT T on

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Brittni was great! Very helpful and flexible with timing for delivery something critical to my move.

KIM S on

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too expensive

THEODORE P on

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Everyone there was very helpful which is always nice when your moving to a new area. Well kept and staff always would say helo.

DALE B on

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i WAS VERY SATISFIED WITH THE SERVICE THAT I RECIEVED.

GARY J on

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We are very pleased with the U-Box experience. Staff in Spokane was extreemly good.

JOHN C on

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Helpful and friendly. Will use again

TIM O on

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I never stepped foot in this unit. cancelled res at drop off time. take me off the list or the next time you hear from me it will be through the bbb

SOPHEA J on

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Britni Bohara was awesome. Best customer service to make our move stress free. Thank you Britni!

RICHARD B on

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The service was fine and the prices were reasonable.

NITA J on

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Employees very friendly.

KATHRYN J on

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Ubox is a lot cheaper than the other competitor`s out there! The only thing is they are not that big! All the Uhaul staff was very helpful and answered all my questions and concerns.

MARY S on

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The driver was still upbeat even though she had to deliver my box in the pouring rain.

JOY S on

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loved the indoor loading bay and carts. I am a 61 year old female, and it made life much easier! The gal at the desk was great, too. Like that it`s not male dominated.

RICHARD F on

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A very good experience.

DAVID THOMAS C on

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They were very helpful and knowledgeable

THERESA T on

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This review box is a joke! DO NOT USE UBOX! THEY ARE FLIMSY AND A JOKE! Go with another company!

SHARA M on

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The staff was super helpful.

JOY S on

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was delayed a day because of car trouble, and everyone was accommodating. Also, they had to empty storage boxes out of bay, and did, and unhooked and made things much easier.

SCOTT K on

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Ed was very helpful and friendly, and even told me the best route to get to my new apartment. The whole experience was as good as I could have asked for.

DEBORAH I on

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Eddie and his employees have been very helpful.

SYBIL L on

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Customer did not leave a comment.

RICHARD B on

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It is impossible to list the problems, of which there were several, in 200 characters.

ERIKA K on

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Brittany was great! No problems and I`m so happy everything was there on time and my stuff was in the same condition as when I packed it.

TRICIA O on

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There was an absolute lack of follow through. The billing was THE WORST. I will discourage friends and family from utilizing U-Haul storage in the future.

MICHAEL C on

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I had my storage space for eight years and never had any problems.

JORGE E on

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Overall, ubox is a good deal for moving.

DAVID G on

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Britni Bohara was exceptionally nice did an excellent job. Even though the lawn was wet she didn`t leave a mark, WHAT a driver.

LESLIE M on

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The staff was always friendly and helpful. The facility was always neat and tidy. I can tell the manager is proud of the location he manages.

MARALYNN K on

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Free storage but the unit wasn`t big enough to hold the contents of the truck and it wasnt even full

DAVID S on

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Out of the 3 U-Haul location I dealt with during my move this location was head and shoulders above the rest in the quality of their staff.

TYLER SCOTT B on

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Britney is an awesome employee and was very helpful! She is the reason I would recommend U-Haul storage.

STEVEN G on

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EDDIE DID A GREAT JOB EXPLAINING THE FACILITIES TO ME.

ADIL H Q on

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The staff was nice and friendly. The staff helped over the phone to give me directions because I got lost and since I was running late they stayed after they were closed to help me.

DEBORAH S on

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Britni was very friendly and helpful. The box arrived exactly when she said it would and she set it up just right for us. I would highly recommend this service to all my friends and family.

LINDA Y on

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This experience couldnt have been better. thank you so much!

ROY G on

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Britni was very helpful and your facility was very convenient.

REANEE K on

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Doors need to be attached better and better communication with other stores.

VICTORIA B on

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My experience was good. Everyone was very helpfullw

PETER RANDALL S on

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I thought everything was great and the staff was very helpful and informative.

DEBBI C on

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Friendly, convenient

LINDA KAY F on

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have just rented unit - will see how it works out