Customer Reviews for U-Haul Moving & Storage of Four Corners

74 reviews

3000 E Main St   Farmington, NM 87401

(505) 325-1659

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(505) 325-1659

3000 E Main St
Farmington, NM 87401

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I don't remember the Gentleman's name however he was very professional helpful and courteous. Just keep up the good work no improvement needed.

David D. 
Rating:
3.0

The customer service was not very good, I made reservations the day prior to needing the piece of equipment. I had to wait an hour for something that had to be returned in 6 hours and the wait was not added to my use time.

Roberto P. 
Rating:
5.0

Some drop off places are very hard to drop off because of huge road construction,should be able to have an alternative location

Humberto E. 
Rating:
5.0

Customer did not leave a comment.

Hector G. 
Rating:
5.0

Uhaul is not a company that I use often, so I was not familiar with the procedure. The people were so accommodating, helpful and friendly. I would highly recommend Uhaul for anyone's moving needs.

STACEY P. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

JASON N. 
Rating:
5.0

Just keep being friendly

Wesley C. 
Rating:
5.0

Customer did not leave a comment.

Herby B. 
Rating:
5.0

Customer did not leave a comment.

DARREN Y. 
Rating:
5.0

The manager worked hard to work with me and my complicated situation. I will recommend this place to others.

Juanita M. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
4.0

I went to the store the day before my rental and was told there were no trucks available. About 2 hours later I got online and reserved the truck. The next morning when I got there, the truck was ready. This cost me a 90 mile trip. I should have been told they would have a truck in the morning.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Brian A. 
Rating:
5.0

Customer did not leave a comment.

Amy G. 
Rating:
4.0

Customer did not leave a comment.

Matthew M. 
Rating:
3.0

Customer did not leave a comment.

REUBEN O. 
Rating:
5.0

Customer did not leave a comment.

Ellvert H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer G. 
Rating:
5.0

The very best. Good truck, . Thank you U-Haul. I plan on using U-Haul again in the near future..

virginia L. 
Rating:
5.0

just wish the van had a usb port

Thomas S. 
Rating:
3.0

Get the correct answers when I call customer service. I was told the location was open until 7pm but they close at 5pm. Also customer service did not know how much it would cost to turn in the truck the next day. She says she believes it is 19.99. I will hold them to this tomorrow even it told something else.

JOSHUA S. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
4.0

I signed up for the trailer at the uhaul on Tucker. The lady that took my information told me that someone would call me to finish the registration the next day but no one ever did. I finally got an email telling me to go to the 3000 E. Main location about a week later. The lady on Tucker claimed to not know how to sign me up for the insurance, so I had to show her the paperwork on her counter explaining it. The guy working at the Main street location was very nice. He hooked up and unhooked the trailer for me and was very knowledgeable and efficient.

Linda S. 
Rating:
5.0

Customer did not leave a comment.

Claude J. 
Rating:
5.0

Not much. Very Courteous. & Outstanding.

Robert F. 
Rating:
1.0

The truck stunk like skoal. It was gross.

Jeanette B. 
Rating:
4.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Lisa T. 
Rating:
1.0

Picked up 26ft van at 8:15am. My insurance agent does not open until 9 am so Uhaul rep said we could go without insurance and I could call back in when I found out if my auto insurance covers it. I called back to Uhaul to get their insurance and they said since truck had been dispacthed they could not ad on insurance. I offered to drive back to their office and have them look for any damages and then add insurance on however they would not allow that either. I canceled move and took van back to Uhaul. Very disatisfied that they made no attempt to reconcile or offer somewhat better customer service.

Mickel U. 
Rating:
5.0

Cody was so friendly and accommodating. What a great welcome to Farmington!

Jennifer G. 
Rating:
4.0

Customer did not leave a comment.

NICHOLAS W. 
Rating:
5.0

Uhaul has always has what i need. To get the job done.

Jose M. 
Rating:
5.0

Very friendly staff and helped with the walk-through.

Brandon P. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
4.0

No one was there but told us to drop it off

Rena S. 
Rating:
3.0

Van was very dirty. Windshield and side mirrors were not cleaned. Front hood area was filled with bugs.

Jeffrey B. 
Rating:
5.0

Nathaniel was AWESOME!!

Onnica P. 
Rating:
5.0

-

Chris J. 
Rating:
5.0

Customer did not leave a comment.

MARK P. 
Rating:
3.0

Not specific to this location, but I should not be charged extra for dropping off equipment in a closer location and early just because you have supply issues in certain parts of the country. Your equipment issues are not my problem and I should pay a standard rate per day regardless of where I pick up or drop off.

SARA N. 
Rating:
4.0

Have U-Haul staff ensure that the cab and rear compartments are cleaned before renting out the truck (we needed to sweep the trailer and Lysol the cab before starting our trip). The inside of the cab smelled like nicotine smoke. A "no smoking" policy inside a U-Haul vehicle would make the experience more pleasant for non-smokers, such as myself.

JAY H. 
Rating:
5.0

Customer did not leave a comment.

GLEN M. 
Rating:
2.0

Had a blow out on trailer that almost negated a purchase since we were time restricted. The rotor and brake on that axle were completely rusted through and disintegrated. I thought they were inspected regularly and safe. The mess to get another one was a fiasco-no one knew what was what. Thank god it wasn't loaded with our new motorcycle yet! Could of caused damage to our bike/vehicle or hurt someone!!! Will not rent from uhaul again.

Shelley L. 
Rating:
4.0

Nathaniel excellent. Computer didnt have my drop off location so had to lie and say i didnt know where i was dropping off. Need your software cleaned up and updated

Joe W. 
Rating:
4.0

The person who set us up was very thorough and helpful.

Bobbi M. 
Rating:
5.0

Customer did not leave a comment.

CARLEE H. 
Rating:
5.0

Customer did not leave a comment.

Cody G. 
Rating:
2.0

Did not know location was closed on Monday when returning trailer, thier was no one to help unload trailer from truck , finally got another person returning a trailer to help lift off trailer, have no idea if anyone came and stole it, after we left

ROBIN S. 
Rating:
4.0

Customer did not leave a comment.

Joshua G. 
Rating:
5.0

Rt front tire was severely out of balance!! To the point that the inside tread was completely bare! Drop off site stated..vehicle should NOT have been driven in this condition! Other wise, it performed Great.

dianne W. 
Rating:
5.0

Customer did not leave a comment.

NOELIA O. 
Rating:
4.0

More of a variety of machines to rent. Keep up the good customer service Cody.

Sheila D. 
Rating:
5.0

Nothing

Humberto E. 
Rating:
5.0

Customer did not leave a comment.

Eric A. 
Rating:
5.0

The place i made reservation didnt have what I reserved had to go to another location. Why reserve it if they wont have it?

Ted E. 
Rating:
5.0

Customer service was excellent. No need for further improvement.

Jo M. 
Rating:
5.0

Fast and Friendly

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Amanda R. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Traci F. 
Rating:
5.0

Customer did not leave a comment.

RODNEY R. 
Rating:
5.0

Very nice location at the old Kmart. Plenty of room to drive around on the lot for both pickup and drop off.

Paul G. 
Rating:
5.0

Very friendly and helpful people at the rental.

Darrell S. 
Rating:
1.0

I returned my trailer same day before closing and still got charged for the whole weekend. Not cool

SHAINA M. 
Rating:
5.0

The staff that helped me in Farmington was so friendly! She answered all the questions I had, and made sure I was comfortable with everything before I left. She was amazing!

Angelise M. 
Rating:
5.0

Customer did not leave a comment.

Raymond D. 
Rating:
5.0

Kind, friendly helpful staff. Manager lacy was very professional and helpful when I needed to keep the truck for an extra day.

George M. 
Rating:
5.0

Customer did not leave a comment.

WIL T. 
Rating:
4.0

Good place for rental.

TITUS Y. 
Rating:
5.0

Fast convenient service! Polite and friendly!

Raymond D. 
Rating:
5.0

Staff was very courteous.

Humberto M. 
Rating:
5.0

None well done.

Lawrence B. 
Rating:
5.0

Customer did not leave a comment.

Latanya J. 
No reviews have been submitted for this location.

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