Customer Reviews for U-Haul Moving & Storage of Frisco Prosper

6,375 reviews

1566 US Hwy 380 W   Prosper, TX 75078
(1/4 mile West of the Tollway on the North side)

(972) 347-9713

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(972) 347-9713

1566 US Hwy 380 W
Prosper, TX 75078
(1/4 mile West of the Tollway on the North side)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Mark M. 
Rating:
3.0

Employees were busier playing around with each other than helping us

SEAN M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
3.0

Customer did not leave a comment.

Meka S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER V. 
Rating:
5.0

everything was great. the associates that helped hook and unhook trailer on return were great. very professional.

charles M. 
Rating:
2.0

The gas was not half a tank.it's way below!

SUMANTH M. 
Rating:
5.0

Customer did not leave a comment.

ANDREW T. 
Rating:
5.0

Excellent service!

BILLY D. 
Rating:
5.0

Customer did not leave a comment.

MARNIKKA B. 
Rating:
5.0

Customer did not leave a comment.

SHMUEL S. 
Rating:
5.0

Customer did not leave a comment.

KATELYN B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS W. 
Rating:
1.0

Help the custumer

RICARDO O. 
Rating:
5.0

Appreciated the friendly professional service from making making reservation to turning in equipment.

NICK P. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
5.0

Customer did not leave a comment.

CHARLES D. 
Rating:
5.0

Anthony was very helpful and friendly!

JAMES H. 
Rating:
4.0

The actual storage unit could use a lot more light. Almost dark in them.

Bradford v.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doreen N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN N. 
Rating:
5.0

Very helpful staff and the facility is exceptionally clean.

TIM E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT O. 
Rating:
5.0

Is there 24 hour access?

William W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carl T.  |  Overall Experience 
Rating:
5.0

Great service!!!

LARRY N. 
Rating:
5.0

Customer did not leave a comment.

HENRY W. 
Rating:
5.0

Awesome service

TIM E. 
Rating:
5.0

Easy-to-use app and great service on site!

Brent R. 
Rating:
5.0

Customer did not leave a comment.

Sarah G.  |  Overall Experience 
Rating:
5.0

Again, a great team going above and beyond. Getting a low profile vehicle on and off a car hauler is an art. Using a corporate store and calling ahead is important. Everyone helped out and my Corvette was in perfect condition after I drove it off!

RenaeAlana I. 
Rating:
4.0

The shocks seemed gone on the truck.

JENNIFER H. 
Rating:
5.0

Customer did not leave a comment.

MARK JOHN B. 
Rating:
5.0

Perfect

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Azhlee Y.  |  Overall Experience 
Rating:
5.0

The young lady in the store was super! She didn't assist me but she was extremely knowledgeable and knew the business and helped the young man who handled my order, step by step!

Stuart N. 
Rating:
5.0

Customer did not leave a comment.

Syed Mehdi M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Same as above. Thanks

Kenneth V. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY G. 
Rating:
5.0

Customer did not leave a comment.

TRACIE P. 
Rating:
5.0

Employees were nice and very friendly

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Russell T. 
Rating:
4.0

The vehicle was dirty and the windshield wipers did not work.

JOHN K. 
Rating:
5.0

The young man that checked me in did a excellent job.

STEPHEN R. 
Rating:
5.0

Customer did not leave a comment.

JOHN F. 
Rating:
5.0

Always efficient at this location, clean, polite

ROBERT MICHAEL M. 
Rating:
5.0

N/A

Jessie R. 
Rating:
4.0

Customer did not leave a comment.

ANTONIO B. 
Rating:
4.0

keep doing what you are doing and you become perpetually better.

ronald R. 
Rating:
4.0

Customer did not leave a comment.

BYRON I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lesli D. 
Rating:
5.0

Justin was extremely helpful. Great experience.

Tyler T.  |  First Impressions 
Rating:
5.0

Staff was knowledgeable, helpful and pleasant.

IAN T. 
Rating:
5.0

Customer did not leave a comment.

PRAKASH M. 
Rating:
5.0

Customer did not leave a comment.

SUNNY T. 
Rating:
1.0

Disappointed that this location would not let me rent a van with an out-of-state Driver's License, even though I have rented one at this location multiple times in the past year. Staff stated that vans rented by people with out-of-state Driver's Licenses are more apt to be stolen. Has the Owner thought of putting a GPS on these vans to prevent theft???

Anne K. 
Rating:
5.0

Very friendly

THOMAS P. 
Rating:
3.0

Your website confuses your workers as to what service I was paying for. Very confusing and not user friendly.

BERNARDINE ROSIT S. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE A. 
Rating:
5.0

Customer did not leave a comment.

Jerry L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nicholas C. 
Rating:
5.0

Customer did not leave a comment.

Stephanie T. 
Rating:
5.0

Customer did not leave a comment.

MARK L.  |  Overall Experience 
Rating:
4.0

One of the "parking light" bulbs was out and not noticed when the representative asked me to turn on hazards to verify.. Very helpful and helped hook on the trailer.

ZUBAIR B. 
Rating:
5.0

Very professional and cost effective

Reni A. 
Rating:
5.0

I've come back to UHaul from Budget because of the overwhelming positive attitude and improvements.

MIKEL H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Entire crew took good care of me. Rent and drop-off was quick. Even got a nice hand shake and a Merry Christmas from my drop-off guy.

DONALD B. 
Rating:
5.0

Customer did not leave a comment.

Erin G.  |  Overall Experience 
Rating:
4.0

I was Charged $26 for Fuel but I replaced the Fuel back where it was when I picked up the Truck. I took a Picture and placed it in the Dispute Notes. I took a Picture of the Fuel once I dropped off the Truck as well.

Tiffany H. 
Rating:
1.0

I had your truck for less than 6 hours and returned before closing on the same day but I was charged the rate for 2 full days. I've used UHaul multiple times but this will be the last one. I hope the extra $20 was worth it.

GREGORY BRIAN B. 
Rating:
5.0

Very easy and convenient drop off after hours

GENESIS C. 
Rating:
5.0

Customer did not leave a comment.

HECTOR N. 
Rating:
5.0

Customer did not leave a comment.

CARL B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Wayne M. 
Rating:
1.0

When I went to get a truck to finish our local move your computer system was down for an hour and I almost left without a truck because it took so long. I've used U-Haul many times over the years and you've always served me well. This was a major let down.

TASOS K. 
Rating:
3.0

Truck has many chips in windshield. Front end is out of alignment. Pulls to the left quickly.

William F. 
Rating:
5.0

Customer did not leave a comment.

Jerica K. 
Rating:
5.0

Again, excellent customer service and friendly staff.

Anthony M. 
Rating:
4.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Outstanding and professional personal. Threat everyone with respect and dignity. Thanks.

Rolando L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jonathan E. 
Rating:
5.0

Customer did not leave a comment.

gordon L. 
Rating:
5.0

Customer did not leave a comment.

GLENN G. 
Rating:
5.0

Customer did not leave a comment.

PAVAN KUMAR REDD R. 
Rating:
4.0

Customer did not leave a comment.

LATOYA B. 
Rating:
5.0

Great staff quick and friendly, easy to drop vehicle and check out.

Kenny S. 
Rating:
5.0

I will recommend to family and friends this facility is very clean we give thanks to Gloria and lane and the whole staff for making us feel like family thank you as again jorge and Carol

Wesley L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary V. 
Rating:
5.0

Quick and efficient drop off!

JOHN P. 
Rating:
4.0

Customer did not leave a comment.

ANDREW H. 
Rating:
5.0

Customer did not leave a comment.

LONNIE H. 
Rating:
5.0

Customer did not leave a comment.

BOBBY J. 
Rating:
5.0

Thanks for making the process easy.

Darin B. 
Rating:
5.0

Love the quick check in and out process to rent vehicles.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

TONY K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hayati C. 
Rating:
5.0

The service was excellent and personnel are to be praised.

PINK W. 
Rating:
1.0

I wish I could get negative stars because in this situation that would apply. I literally had the worst customer service experience with Uhaul that I've ever had with a company in my entire life. And that's saying a lot!!!! I'm an interior designer and had a project in Austin that I needed to haul things too for install. I called and tried to get a hitch installed with a pull along long trailer. The gentleman from the Prosper location said he found multiple in the area and that they could install that day and was going to call me back to verify. Never heard back from him and called the next morning and was informed he was now out of town and would not be back available to do a setup until Tuesday morning. My project install started on Monday so that wouldn't work. I was informed I could go to the Richardson location and drop my vehicle off in the morning and pick it up at the end of the day. I watched the video on how to install a hitch and it is literally 6 bolts and I probably could have done it myself but I didn't want to risk it. I asked repeatedly for a smaller time frame as the Richardson location was quite a hike. No time frame could be given other than you can pick it up at the end of the day. My next solution then was to rent a truck and use a pull along dolly for my car, not ideal but would get the job done. We went to U-Haul in Prosper and three kids not older than 18 years old tried to set this trailer up and we're not having any success. They went into the store to try to get the manager help them multiple times and he never came out. After about 20 to 30 minutes of them trying to get my car on this dolly they assure me that everything is set up correctly. I was doubtful. I repeatedly asked if it was set up correctly, two of the people had absolutely no idea what they were doing and the other pretended he knew. They assured me everything was set up correctly. During the drive, I noticed the tires of my vehicle were at a odd angle. I stopped multiple times to check on it, it just did not feel like it was set up correctly. I finally arrived in Austin and the car came off of the dolly and got lodged on the trailer fender. It was a terrible feeling of anxiety as my car was at a terrible position and there was a lot of crunching going on. We had my dogs in the car that was being towed and my daughter was with me, it was 9:00 at night and I called U-Haul roadside assistance and they said it would take $250 for someone to come out to help me. Thankfully we were not far from my friend's house and they and the kindness of strangers figured out how to get the car off of this situation, cut the chain that was holding the car. The left side tire the bootstrap had completely come off, the chains had come off the other side which is why the car was lodged that way. I kept getting disconnected from Representatives at U-Haul and kept requesting to speak to a manager. I finally had it all sorted out the car is off and it's about an hour later and U-Haul calls to say that they have someone to come out to help. Two little too late. I still have the truck full of the items for my project so I needed to get it dropped off the next morning. The dolly is bouncing around on the back since there is nothing on it so I felt very unsafe driving it. I went to the U-Haul closest to my friend's house and the person told me that they don't take trailers. Didn't even try to help in any way shape or form. They just don't accept trailers. Fine. I went to another location closer to my project off Manor Rd and the gentleman was very rude and said that they don't take truck and trailer separately and I would have to call Uhaul. I was on the phone holding for you all for 25 minutes, the guy came back out and was very rude again, I asked him to help me take off the dolly hitch and he turned around and left me standing there alone and frustrated to figure it out. Again, customer service hung up on me. I finally figured out how to get it off and left it there, a manager called from corporate and I gave her a full report of the whole situation and told them where the trailer was located and the situation. I then get a call and a voicemail from someone at uhaul saying if I don't come up and pick up this trailer immediately I would be charged double for it. I get everything unloaded from the project and then attempt to set up delivery of the truck. I speak with several agents, and hung up on several times, frustrating beyond belief. One agent in particular named Cynthia told me they would charge me double for the trailer and that I would have to drop the truck off 30 minutes from my location. She was probably one of the worst customer service agents I've ever spoken with, kept talking over me and was horrible. I mentioned to them that I don't have my vehicle on the truck any longer so I need to go to a location close to where I will be so I can have my friends pick me up or I can Uber. She kept arguing with me. I then get a text message that I can drop off the vehicle at the 620 location in Lakeway. I put gas in the vehicle before I returned it and the drop off was fine, I Uber back to my friend's house. I then was charged additionally for the trailer and for the whole original amount as well. I've been getting email saying that I did not return the vehicle with gas and was going to be charged additionally. Are you kidding me! I am beyond frustrated and annoyed and have had no resolution at all to the situation. This could have potentially been a fatal accident! That car had come off of the dolly on the interstate there could have been multiple incidences of fatalities! I was given absolutely no customer service and here I am a single mom business owner trying to get a job done with your kid and dogs and toe and was treated so incredibly poorly. I was disgusted with this entire company and every single person who I spoke with had absolutely no Spirit of service and should not be IN customer service! I'm going to be escalating this issue to the very top tiers of Uhaul and hope that the people responsible are held accountable.

Terri B. 
Rating:
5.0

Super efficient, served by a confident, courteous, no nonsense attendant

John G. 
Rating:
5.0

Service was good fast and friendly

WAYNE G. 
Rating:
5.0

Whatever this location is doing, they need to keep doing it! Facility was super clean and the service was super fast and very friendly. Great job!!

Amy A. 
Rating:
3.0

I don't trust the garage on this trucks. I drove about 30 miles and i put 4 gallons of gas in they still charge me for additional 2 gallons because the gage was exactly the same . But logically with my calculations this trucks goes Average 10 miles per gallons and i put 4 gallons which is good for 40 miles.but it look i put 4 gallons and u haul attendance put additional 2 gallons which is total of 6 gallons. I drove about 30 miles divided by 6 gallons equals by 5 miles per gallons. I think government should not even allow this trucks to operate. Base on Clear Air law.

Hamid S. 
Rating:
5.0

Pickup was quick and smooth with professional staff

TOMMY N. 
Rating:
1.0

Need to improve customer service. I felt like I was inconveniencing the staff by being there to pickup a trailer as a customer.

DUSTIN B. 
Rating:
5.0

Customer did not leave a comment.

Ross T. 
Rating:
5.0

Customer did not leave a comment.

terry u.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODNEY K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

Had a problem where I spoke to a person at Ursula to schedule a reservation which ended up not being made in the system as described by call rep. I called the local uhaul which handled my needs in a professional manner.

RONALD H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN F. 
Rating:
5.0

Very helpful, clean location that was easy to access.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Very attentive and efficient staff! The trucks are always very clean. I appreciate the attention to detail this Uhaul location provides. Lane is amazing at recommending the correct trucks, storages, and accessories to keep our business running smoothly. Thank You!

Wesley L.  |  Overall Experience 
Rating:
5.0

You don't need to do anything differently, as far as I'm concerned. Keep providing great & friendly customer service. You have a newer & very nice & clean store, is the main difference between where I picked up & dropped off. Customer service was excellent. Thanks

Warren K. 
Rating:
5.0

Customer did not leave a comment.

Angelique H.  |  Overall Experience 
Rating:
5.0

Very polite and helpful staff took care of all my needs for multiple services!

Melissa W.  |  Overall Experience 
Rating:
5.0

Very friendly ,great people to do business with very happy with it or everything and the way I was treated

WILLIAM E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE M.  |  First Impressions 
Rating:
5.0

Great staff - very helpful!

Katherine G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YOUNG J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn B.  |  First Impressions 
Rating:
5.0

We’ve used UHAUL off and on for over 30 years. UHAUL and their Employees are great for ALL of your Moving Needs!

Karen H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre W.  |  Overall Experience 
Rating:
3.0

Rate is too high. Facility and storage spaces could be cleaner.

Mohsen K.  |  Overall Experience 
Rating:
5.0

Awesome customer service and impeccable facilities. Thank you.

Tabatha L.  |  Overall Experience 
Rating:
5.0

Smooth transaction!

Jerry L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen W.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Keisha T.  |  Overall Experience 
Rating:
5.0

Love you all location. Anytime I'm in Texas I use you all! Excellent service!

Latoyah M.  |  Overall Experience 
Rating:
5.0

A little frustrated that the reservation online indicated it would be a first floor unit, but only third floor was available at check in. Other than that, a great experience so far!

Brent R.  |  First Impressions 
Rating:
5.0

Awsome staff recommend to family and friends

Wesley L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele S.  |  First Impressions 
Rating:
5.0

Gracias por su servicio! Solamente una cosa quiero pedirles, qué mantengan fumigando el edificio para que se mantenga libre de insectos y quiten los insectos muertos de los corredores y bodegas, gracias

Jose C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDDIE G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antwan R.  |  First Impressions 
Rating:
5.0

Easily accessed, clean and secure.

Karen H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Javier S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YOUNG J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lisa k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MATTHEW T.  |  First Impressions 
Rating:
4.0

Very friendly and helpful. Seemed short staffed for a Friday but the guys were very helpful

Scott S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodolfo H.  |  First Impressions 
Rating:
5.0

Brooke was my first contact person at this location and was very professional in dealing with my questions. Lane was great too and very helpful in his follow up.

David G.  |  First Impressions 
Rating:
5.0

Awesome experience, team was very helpful! Im happy to have a storage.

Daniel L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

christopher s.  |  First Impressions 
Rating:
5.0

The manager Lane was amazing to Work with. I’ll send everyone there.

Brandon F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ruben R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Camilla G.  |  First Impressions 
Rating:
5.0

Great assistance from everyone. Professional and friendly.

Jan S.  |  First Impressions 
Rating:
5.0

Very friendly and professional staff. Was shown my way to the unit, told where to park and where the restrooms are. Very clean facility, excellent facility! Easy access to load, free carts to help with moving the load. The best U Hall on Highway 380 in prosper, Frisco and Aubrey/little Elm.

CHRISTINE H.  |  First Impressions 
Rating:
5.0

Dry helpful people at this location

TONY K.  |  First Impressions 
Rating:
5.0

Staff was very kind, informative and knowledgable. Whomever is managing this facility is doing an amazing job training staff, and running a top notch operation.

David S.  |  First Impressions 
Rating:
5.0

All very easy to get unit and move into the unit.

Mary Elizabeth E.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carlton J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Durant G.  |  First Impressions 
Rating:
5.0

Excellent service, friendly staff. Very professional.

STEVEN T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMANDA M.  |  First Impressions 
Rating:
5.0

Josh is the best uhaul manager on planet Earth. Josh should swiftly be promoted to CEO. Everything was great. Especially Josh.

DARLENE W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAWN B.  |  First Impressions 
Rating:
5.0

Josh, Tatum and team are fantastic at serving customers! I've gotten a trailer hitch here for my bike rack, rented a van for a few hours, and now have a storage unit. I highly recommend this U-Haul store.

Kelly B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg J.  |  First Impressions 
Rating:
3.0

Main doors to storage units don't open after offices hours close. That is a problem, when needing wide doorway.

BRIAN J.  |  Online Move In 
Rating:
5.0

Tatum was great not just the 1st time but the 2nd as well when my daughter needed a space. Great employee.

Steven R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kwanza A.  |  Online Move In 
Rating:
5.0

The staff is extremely friendly and accommodating in the equipment is in excellent working order. Probably the best U-Haul facility I’ve been to.

Alan F.  |  First Impressions 
Rating:
5.0

Great experience

Reggie B.  |  First Impressions 
Rating:
5.0

Friendly staff, extensive U-Haul selection of products and services including climate controlled storage; a no brainer.

Al M.  |  First Impressions 
Rating:
1.0

Terrible staff, not willing to help or give information. Not friendly at all (probably did not want to work on Sundays). Love the facilities, but I don’t remember being attended like this before.

Vinicius P.  |  First Impressions 
Rating:
5.0

Josh and his staff are always courteous and helpful. Josh always goes the extra mile to ensure my questions are answered and any issues are resolved.

Savvas Learning C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Richard A.  |  First Impressions 
Rating:
5.0

My pin wouldn’t let me in and I called the after hours number. Josh the General Manager answered promptly and was happy to assist.

Creniques Events &.  |  First Impressions 
Rating:
5.0

The staff was extremely friendly and professional. The facility has exceptional cleanliness appearance.

jerry c.  |  First Impressions 
Rating:
5.0

The staff were professional, friendly, and helpful. When I meet the front desk staff, I make an immediate decision about whether I trust them or feel confident about using a location. The young woman at the front desk exhibited all of those qualities. I walked out of two other facilities when the staff were not meeting this important criteria.

Pamela H.  |  First Impressions 
Rating:
5.0

Rental experience went perfect, but haven’t actually moved anything in yet.

James M.  |  First Impressions 
Rating:
5.0

Love this place! Staff is always friendly and smiling. Storage facilities are bright and clean.

David P.  |  First Impressions 
Rating:
5.0

Fast and easy

Christopher D.  |  First Impressions 
Rating:
4.0

My wife and I were shown the location of our unit at the facility. We were able to check out and made sure that it would serve our needs. Just waiting to start unloading materials.

Roy M.  |  First Impressions 
Rating:
5.0

The young lady that helped me was absolutely professional and caring. She knew what she was doing and very efficient. I will recommend this storage facility to anyone in need of storage. Tim C.

Timithy C.  |  First Impressions 
Rating:
5.0

Brain and staff are great customer advocates and seek to provide excellent service and succeed.

Arnold M.  |  Reservation 
No reviews have been submitted for this location.

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