Customer Reviews for U-Haul Moving & Storage of Hendersonville

1343 reviews

1500 Airport Rd   Hendersonville, NC 28792

(828) 233-5017

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(828) 233-5017

1500 Airport Rd
Hendersonville, NC 28792

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
  • Boat storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

The cargo area had oil on the floor. I thought it looked wet from cleaning. Once inside could feel the slippery floor. My husband's jeans and shoes were stained. I was told an adjustment would be made to my billing.

Sherry D. 
Rating:
5.0

Customer did not leave a comment.

Dennis C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert C. 
Rating:
5.0

Customer did not leave a comment.

Garrett D. 
Rating:
5.0

Great staff

Edward M. 
Rating:
5.0

Customer did not leave a comment.

wendelin D. 
Rating:
5.0

Customer did not leave a comment.

JACOB G. 
Rating:
5.0

Jean Bruce is a wonderful Uhaul employee. She was incredibly helpful at every step of the process. I told her she could be a trainer for Uhaul and train all the employees on how to be a fantastic customer support person.

Gregory S.  |  First Impressions 
Rating:
2.0

It's great but the wait because there is not enough help is terrible. The staff is great and doing the best they can but if I can find another place I will.

Nancy O. 
Rating:
4.0

Customer did not leave a comment.

Eloy M. 
Rating:
5.0

Customer did not leave a comment.

Gwen V.  |  First Impressions 
Rating:
5.0

Flora was there when I picked up and dropped off. She was great! Helpful and efficient. The store is well-organized and well-equipped. It was an overall very smooth and easy process. Would very much recommend using this location.

Jennifer C. 
Rating:
5.0

Customer did not leave a comment.

Jade F. 
Rating:
5.0

The uhaul associate was very professional and helpful, she made it a great experience.

Jerry H. 
Rating:
5.0

The mileage charge is way too expensive.

Patricia D. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Gordon M. 
Rating:
4.0

Customer did not leave a comment.

Tatyana G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Rental was on site when I arrived. Easy pick up and drop off. Will recommend to anyone.

Erin G. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

Tammy G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Jean was great.

RYAN N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REBECCA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Cab was dirty with soil and paper in the cup holder.

James D. 
Rating:
4.0

I really appreciate the professional and hassle free experience arranging and picking up the rental. One of the main reasons I'm a repeat customer. Thanks

John J. 
Rating:
5.0

Customer did not leave a comment.

Cindy F. 
Rating:
5.0

These girls at U Haul are the greatest. After being scammed by a moving company I turned to U Haul to help me get my stuff out of the house and into a clean storage unit. Eleanor and I can't think of the other girls name on days are awesome they are to be commended for being so helpful up and beyond thank you Linda

Linda Z. 
Rating:
5.0

Such nice, helpful employees…they encouraged me that I would do fine and be able to handle a 26 foot truck as that is all that was available

marta A.  |  Overall Experience 
Rating:
1.0

We were given a dirty trailer with construction debris still left in it and later after leaving the facility found a nail in the passenger side rear tire leaking. We were told to call roadside which was hours in the wait so we had the tire repaired ourselves to get it back to the original rental location. Before we got there, the tire leaked down again so we called roadside again and they finally showed up and put a new tire on. Secondly, this trailer should not be listed as a 6x12 as the opening is only about 5 feet. I rented the trailer to haul a lawn tractor and it wouldn't even fit through the gate. We had to have the tractor lifted over the gate and when we returned to Asheville we had to pay for it to be lifted out...yes a complete debacle!!! All because of the shortcomings of the trailor, the tire, and the rental location who did not perform a reasonable inspection or clean the unit before renting it after it was clearly used in a location with nails and contruction debris. This entire debacle put is an entire day behind the purpose that we intended to use the trailer for. Lastly, we brought it back early and were charged an additional $20 service fee for returning it early...this is a ridiculous charge. When we called the next morning we asked that the site manager call us back about the wasted day and the additional charge and never got a return call.

Rebecca R. 
Rating:
3.0

Long time to place and complete 800 phone.

James B. 
Rating:
3.0

See comments from drop off location

Cory S. 
Rating:
5.0

Customer did not leave a comment.

Gregory T. 
Rating:
4.0

Efficient operation…quick check in and check out. Would definitely use again when it is necessary.

George E. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
2.0

There is only 1 parking spot where you can leave your car at the edge of the property. You better make plans for someone to drive you since there is a good chance that 1 spot will be taken and then you'll be trying to figure out what to do with your car. Also, none of the online self check in and out stuff works at this location.

Evan B. 
Rating:
5.0

Very nice staff! They went out of there way to show me the size. Very friendly. Paperwork easy and not a lot of it. Highly recommended!!

James Y.  |  First Impressions 
Rating:
5.0

Great customer service! Thank you

Katherine P. 
Rating:
5.0

Thank you!!

KAREN T. 
Rating:
5.0

Super friendly and courteous. Great experiences on both ends. The equipment is average. but what you would expect. Service was a plus, thanks U-Haul!

michael F. 
Rating:
5.0

Ellinore is very efficient at check in and helpful with any questions we had. We will be renting box trucks and trucks multiple times from this location this summer and look forward to it!

Simon N. 
Rating:
5.0

Customer did not leave a comment.

Joe B. 
Rating:
4.0

Customer did not leave a comment.

NIKOLAS K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roger P. 
Rating:
5.0

Customer did not leave a comment.

Randal P. 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH S. 
Rating:
5.0

Ellinor and her team are amazing. Always so pleasant and efficient!

Janice Z. 
Rating:
5.0

Please provide instructions on truck basics, such as operation of the lights. Provide a manual or simple instructions.

John K. 
Rating:
5.0

Customer did not leave a comment.

Jarid L. 
Rating:
4.0

Customer did not leave a comment.

Jerry T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
1.0

Was supposed to pick up 24/7 but the truck was left behind the gate with NO INSTRUCTIONS to be able to get outside of the gate. waiting and worked with CS UHAUL to NO avail and took 3 hrs. Had to leave and drive back in the morning which was a 40 minute drive since UHAUL moved my location the day before i was supposed to pick up! Did issue a credit but that basically covered the excess gas i had to spend to drive back and forth twice - 1.3 hours each time. Not my time and stress due to being from out of town and had to have the truck! HORRIBLE EXPERIENCE!

John B. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
1.0

Did not have the size truck that I had reserved.

Kenneth I. 
Rating:
3.0

Customer did not leave a comment.

charles B. 
Rating:
5.0

Customer did not leave a comment.

Back On Track O.  |  First Impressions 
Rating:
1.0

I drove 74 miles. The guy says it was 120. I failed to check the gas gauge because I thought they were honest. They lied about the fill level of the gas gauge.The two employees at the check-in station are disgusting.

john L. 
Rating:
5.0

Great in every way

Marcia B. 
Rating:
5.0

Customer did not leave a comment.

John A R. 
Rating:
4.0

Customer did not leave a comment.

Cheryl H.  |  Overall Experience 
Rating:
4.0

Very efficient and courteous in the office. When we needed a bigger unit we were able to update to a larger unit immediately. Also very helpful in trying to find us some Movers to move our stuff into the storage unit.

SUSAN D.  |  First Impressions 
Rating:
4.0

Allow the associates to take care of the customer at the locations.

Nada C. 
Rating:
5.0

User-facing account service is great, honestly, doubt anyone involved in the web/application design will see this, but on the off-chance, truly, a killer job y'all. Solid reactive design, consistent usage experience across various platforms, mobile and otherwise. Concise & accessible UX design, the website lightweight enough to accommodate weak cell service. I arrived late to pick up my truck and my reservation timed out- as soon as I was connected with someone via the chat feature they changed my reservation time, immediately resolving the issue. I seldom expect the high level of customer support I received from your representatives and am very grateful such was available. Manager at my drop-off location, 1500 Airport Road, Hendersonville, NC was quick to check up with me as I dropped off the truck, very pleasant and accommodating. Could not be happier with the entire experience, thank you.

Colin S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Andres A. 
Rating:
4.0

Customer did not leave a comment.

Lori F. 
Rating:
1.0

Checked me in without looking at the vehicle and then charged me $25. I looked at the back of the truck and the only thing in there was the pads we rented.

Timothy M. 
Rating:
4.0

UHaul in general needs to be more clear on whether your requested pick up is the one that can do it or not. I called the requested pick up and they said they didn't have my reservation. I had to call UHaul and wait on the phone for a person x 30 min to straighten it out and make sure I had a truck. My truck was at a different place nearby but wasn't notified of that until I pursued UHaul and its now 2 days before move. Was very upsetting when you're busy moving and it's before a holiday and busy moving time and you think you don't have a truck. People were hired and storage facility thinks we're moving that day etc!!!!! Could have all been avoided with better communication in companies part. Don't think I'm going to use this company again if I can help it. Caused a lot of anxiety and waisted time. Pick up and drop off places were great however.

Carl M. 
Rating:
4.0

Customer did not leave a comment.

Matthew G. 
Rating:
5.0

Customer did not leave a comment.

Nathan P. 
Rating:
5.0

Customer did not leave a comment.

ROBIN S.  |  Overall Experience 
Rating:
5.0

Trailer was clean etc. however the trailer brakes did not work- I should have tested before leaving.

Theresa T. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN WORLD A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN WORLD A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTI C. 
Rating:
5.0

Customer did not leave a comment.

Nathalie l.  |  First Impressions 
Rating:
5.0

Ellinore was great! Very helpful. Truck was very clean and worked well. The only thing that could have been improved was Uhaul's online return did not work.

Jennifer B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

paul g.  |  First Impressions 
Rating:
2.0

Quote made on the phone was incorrect. Repeatedly the person told me the total would come to about $131 plus tax. When I went to pick up, total was about $170 plus tax. The on-site experience was good. but very disappointed that the person on the phone mis-led me about the expected cost.

Russell W. 
Rating:
5.0

Could use a little more room for returning vehicles. Employees were very helpful and made returning vehicle easy.

LOYD F. 
Rating:
5.0

Customer did not leave a comment.

JANICE Z. 
Rating:
5.0

Customer did not leave a comment.

zachary b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachary B. 
Rating:
5.0

Customer did not leave a comment.

Natasha B. 
Rating:
5.0

I delivered back in Hendersonville NC on Chimney Rock Rd

NORMA W. 
Rating:
5.0

Customer did not leave a comment.

Christine S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

Katelynn R. 
Rating:
3.0

See comment about truck wiper

DENNIS D. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Ellinore was great and super helpful. Great can do attitude

John R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

.

Amanda W. 
Rating:
5.0

The staff was very helpful and the 5*10 unit I got is a perfect size. I was very satisfied and I’m surprised I got a lock provided too, thank you to everyone in the business, the whole experience has been very satisfactory!

Janice M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOYCE C. 
Rating:
5.0

Obtaining the storage unit was easy and moving out of it was the same. The employees were all friendly each time I interacted with them. Definitely would recommend this facility to others.

Amber G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

charles B. 
Rating:
5.0

Check in & Out was a quick & easy process

Kay F. 
Rating:
3.0

The lady I rented from was not pleasant. And the fact that you have no long-term parking Is why I would not recommend you

Deborah F. 
Rating:
4.0

Customer did not leave a comment.

robert J. 
Rating:
4.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

Very friendly staff.

Christine S. 
Rating:
5.0

Best Uhaul in Western North Carolina. Extremely professional staff, very clean and convenient center inside and out. They helped me with everything I needed and drop off was simple and easy. Highly recommend for any moving and storage needs. Trust me it's worth the trip to THIS specific center which is run by Ellinore, even if another Uhaul may be closer.

Travis P. 
Rating:
4.0

Needed a trailer, this was the closest one, but over 30 miles away. Should be more trailers available closer?

James C. 
Rating:
2.0

Had stuff in the unit for three days and everything was covered in rat dodo.

Darius P.  |  Overall Experience 
Rating:
1.0

Elinor was rude. She didn't do a walk through on the truck or go over the bill after I came back and charged me to much on my debit card

Dorothy J. 
Rating:
5.0

While the employee who helped us was great, and the customer service was excellent, the truck itself was a piece of shit. It needs overdue repairs or possibly just scrapped. Otherwise everything else was awesome!

Katherine M. 
Rating:
5.0

Customer did not leave a comment.

Silvia K. 
Rating:
2.0

Customer did not leave a comment.

Graham D. 
Rating:
5.0

I've used this location twice in the past 2 weeks (trying to move on my days off of work) and both vehicles served extremely well, the owner is professional, and I will definitely be using this service again.

Jamie C. 
Rating:
4.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

The owner was more than accommodating and very helpful. I would highly recommend this location.

Macy O. 
Rating:
5.0

Customer did not leave a comment.

Janice Z. 
Rating:
5.0

Customer did not leave a comment.

wilma b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry L. 
Rating:
5.0

Always use UHAUL. NEVER, EVER use budget and penski. You will regret it!

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Katherine R. 
Rating:
5.0

Customer did not leave a comment.

Donald A. 
Rating:
5.0

Customer did not leave a comment.

FREDDY D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW W. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
4.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Excellent experience. I'll rent with this team again. Thanks!

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Kathryn W. 
Rating:
2.0

the pick up and drop off area are way to small and difficult to maneuver in... an accident waiting to happen.

David F. 
Rating:
5.0

Customer did not leave a comment.

Rebacca B.  |  First Impressions 
Rating:
5.0

Staff friendly and efficiency.

Dallas O.  |  First Impressions 
Rating:
5.0

I have been a renter for many years now and have always had helpful service.

Lori L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

mary h.  |  Overall Experience 
Rating:
5.0

Easy to set up and the staff was very knowledgeable and helpful.

Amber G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NONI S.  |  Overall Experience 
Rating:
5.0

Had a tremendous amount of mice poop on things

LINDA G. P.  |  Overall Experience 
Rating:
5.0

helpful, clean, and polite.

John L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

REBECCA C.  |  Overall Experience 
Rating:
5.0

I was very well please with my unit and the staff was professional and nice and polite. I am an old lady and she offered me a chair to sit down until we had completed with my close out. Thank you for your kindness.

Norma N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

mary b.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

delores b.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Julia R.  |  Online Move In 
Rating:
5.0

It had rained very hard the night before I moved the last of my things out and my mover noticed that some water had dripped down onto my headboard that was up against the wall. I mentioned that to the owner, so hopefully it will be checked out before the unit is occupied again.

Marcia S.  |  Overall Experience 
Rating:
5.0

A very nice lady helped me and she was kind and helpful.

Norma N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHNNY R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica C.  |  Online Move In 
Rating:
3.0

The units are not water proof. My property sustained severe water damage. Most of it will be a total loss.

Kimberley B.  |  Overall Experience 
Rating:
5.0

Ellinoire was just the best to my wife and me.

Nick S.  |  Online Move In 
Rating:
5.0

Smooth, easy and quick.

DANIEL P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GUY W.  |  Overall Experience 
Rating:
5.0

Great Customer Service!

damond d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark R.  |  Overall Experience 
Rating:
5.0

No complaints. The storage fulfilled my expectations.

Kenneth R.  |  Overall Experience 
Rating:
5.0

Eleanor and the staff at the facility are awesome and very helpful

JOHNNY R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John E.  |  Overall Experience 
Rating:
5.0

This is a very well maintained and extremely clean facility. The hallways and storage bays are polished and always looks nice. The staff is extremely knowledgeable, helpful, and friendly. I would highly suggest the use of this storage center for your storage needs.

Mark M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mark R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John E.  |  First Impressions 
Rating:
5.0

I had nothing but outstanding service from this facility. This team is well organized, the units were clean, and I would use this facility again and highly recommend to my friends. Keep up the good work.

Richard P.  |  Overall Experience 
Rating:
5.0

Ellinore runs a superb storage location. Inside the unit and outside the building are very clean. All emails and qiestions regarding the unit are answered promptly. I highly recommend this location.

Donald L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PHILIP F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cynthia p.  |  Overall Experience 
Rating:
3.0

The door was broken and would not stay up I reported this to the manager and he gave me a rag to stuff in the tracks of the door. This could have caused an injury.I will not be using this storage again or recommend due to the fact that they do not prorate and my door was broken. I paid 198.00 on the 19th of the month and moved out on the 4th of the following month.They do not prorate

MARGARET M.  |  Overall Experience 
Rating:
1.0

First of all I was supposed to get one month of storage free. I didn’t ask for climate controlled storage but that’s what they put me in at $104 a month. I was tired from moving and didn’t notice the paperwork until it was too late to change it. Then after many months of paying that amount I finally moved out before my rent was due and I notified the manager. And guess what? I was still charged $104 even though I’m no longer using the storage space. Now I’m still trying to get a refund. The facility is nice but the business practices are not.

Leah C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

linda j.  |  Overall Experience 
Rating:
5.0

Was very pleased with the experience and Was very welcomed as a customer. Theresa is a great worker and goes above and beyond to make sure the customer gets all that is needed and at a cost effective manner. Will definitely use U-Haul for my future rentaks etc and refer friends as well.

Natalie M.  |  Overall Experience 
Rating:
5.0

I would use again

oseph M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Madeline E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARGARET M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda j.  |  First Impressions 
Rating:
5.0

Awesome customer service and satisfaction

Jason C.  |  First Impressions 
Rating:
4.0

Nice and clean facility. Management was helpful. Refund from not using second unit was quick.

Joan H.  |  First Impressions 
Rating:
5.0

I moved from Florida to North Carolina and everything was just great and I recommend this facility and U-Haul in general for anyone trying to move

Joseph N.  |  Overall Experience 
Rating:
5.0

Staff very friendly and professional. I would recommend this business. For anyone looking for storage or rental services.

Joseph N.  |  First Impressions 
Rating:
5.0

The staff could not have been nicer and more efficient. Would definitely recommend!

Cindy C.  |  Overall Experience 
Rating:
1.0

Managment and staff are rude.1 employee even stated and i quote " theres nothing i can do for u im just a weekend worker"! 20+ yrs of customer service under my belt and ive never been treated this bad

spencer m.  |  Overall Experience 
Rating:
5.0

really great customer service, the manager helped me out after hours when I had accidentally rented the wrong unit online. thanks!

Constance P.  |  First Impressions 
Rating:
5.0

Excellent customer service!!!

Kari B.  |  First Impressions 
Rating:
5.0

The staff was very pleasant and professional, A+ rating

SANDRA C.  |  Overall Experience 
Rating:
5.0

Really liked the convenience of the remotes to get thru the gate.

Craig B.  |  Overall Experience 
Rating:
5.0

Great experience

Eric A.  |  Overall Experience 
Rating:
5.0

This was BY FAR the best experience i have ever had with any storage facility (and there have been MANY over the years). Thank you for the working electrical outlets and clean restroom. Yall rock!

patricia s.  |  Overall Experience 
Rating:
4.0

My experience from start to finish was very good.

Carol B.  |  Overall Experience 
Rating:
5.0

Extremely helpful and considerate. Couldn’t ask for better service. Facility and trucks extremely clean

bill s.  |  First Impressions 
Rating:
5.0

very pleased

Richard J.  |  Overall Experience 
Rating:
5.0

The staff were friendly and very nice.

Tom D.  |  Overall Experience 
Rating:
5.0

Excellent facility with great employees.

Ward S.  |  Overall Experience 
Rating:
5.0

Was very pleased how everything was handled and the convenience of getting in and out of the gate.

Craig B.  |  First Impressions 
Rating:
1.0

Nobody ever there nor do they answer phones when you are trying to close out your storage and then they try to overcharge you saying you didn't move out properly I would not recommend this facility.

Michael E.  |  Overall Experience 
Rating:
2.0

Poor gate usage.

Terry K.  |  First Impressions 
Rating:
3.0

Staff was very friendly and helpful

TAMI B.  |  Overall Experience 
Rating:
5.0

Eleanor is very professional and helpful. Thank you.

Carol B.  |  First Impressions 
Rating:
1.0

The unit had a leak in it the woman said I accepted the risk of water damage I didn't even know anything about it I was very unsatisfied with the unit and hiding that from me shouldn't of even rented

TAMI B.  |  First Impressions 
Rating:
5.0

Good

Kyla K.  |  First Impressions 
Rating:
5.0

Everyone was pleasant, courteous, and very helpful.

Kimberly H L.  |  First Impressions 
Rating:
5.0

Prompt, courteous, clean.

Jerry T.  |  First Impressions 
No reviews have been submitted for this location.

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