Customer Reviews for U-Haul Moving & Storage of Jericho NY

4648 reviews

121-123 Jericho Trnpk   Jericho, NY 11753
(On the corner of Jericho Turnpike & Brush Hollow Road)

(516) 333-6334

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(516) 333-6334

121-123 Jericho Trnpk
Jericho, NY 11753
(On the corner of Jericho Turnpike & Brush Hollow Road)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Federico F. 
Rating:
5.0

Customer did not leave a comment.

FREDRIC M. 
Rating:
5.0

Customer did not leave a comment.

THOMASSTANLEY M. 
Rating:
5.0

One of the best the manager is the best and all the workers are very helpful and nice . Th ex remember me it's nice to go back and they help me out with a smile

SUSANW H. 
Rating:
5.0

Good job I just do not know why the prices vary by location for the same distance traveled

HILARIOG V. 
Rating:
5.0

Gentleman on staff was excellent, a real pro.

Patrick R. 
Rating:
3.0

It was somewhat difficult to get into the return area. Very narrow entryway not clearly marked, confusing. Personnel was very helpful.

Sofia D. 
Rating:
5.0

Customer did not leave a comment.

Cesar C. 
Rating:
4.0

I was charged for a Dolly but it wasn't on the truck. I would like a refund of my $7

latoya C. 
Rating:
5.0

Customer did not leave a comment.

Karalyn K. 
Rating:
5.0

Customer did not leave a comment.

JUAND S. 
Rating:
4.0

more parking

Randy S. 
Rating:
4.0

A little congested.

David J. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS R. 
Rating:
5.0

For me everything has been good I don't have a issues

ALVAROE J. 
Rating:
1.0

Extremely rude, unprofessional employee who I was dealing with upon return of the van. He did not greet, used bad curse language, showed no respect. He could not answer my questions.

ALEXANDER T. 
Rating:
5.0

Customer did not leave a comment.

KANWARPREET S. 
Rating:
5.0

Excellent service!!!

ANGELACAROL C. 
Rating:
5.0

It was raining very bad and passenger side windshield wiper was hanging. It was difficult to see out of the front window. Please repair

MICHAEL I. 
Rating:
5.0

Customer did not leave a comment.

FRANK C. 
Rating:
3.0

Customer did not leave a comment.

LISAANN M. 
Rating:
5.0

Customer did not leave a comment.

DENNISPATRICK M. 
Rating:
5.0

Customer did not leave a comment.

BRYANANDREW S. 
Rating:
5.0

The staff help me alot they are awsome

ORLANDOJ C. 
Rating:
5.0

Personas muy amables en el trabajo

ROSENDO Q. 
Rating:
5.0

Customer did not leave a comment.

MAIREADANNE B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
4.0

Customer did not leave a comment.

ANTHONYN C. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Greeted immediately. Drop off was quick and easy.

Patrick Q. 
Rating:
5.0

Customer did not leave a comment.

ANTHONYJAMES P. 
Rating:
5.0

Helpful friendly courteous staff

MATTHEWJOHN N. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

The service rep checking us back in was friendly, professional and very efficient. He made the drop-off experience so much better.

Peter G. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRABANKER B. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

JOHNR JR P. 
Rating:
5.0

Customer did not leave a comment.

Steven K. 
Rating:
4.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

The two young men working Sunday where courteous, friendly, and professional. I'm someone who owns my own business, and it's difficult to find good people these days. You've got a couple of real winners on your team there. Thank you both

MARKRICHARD O. 
Rating:
5.0

Jericho Uhaul is amazing! I highly HIGHLY recommend this location to anyone!

Cory L. 
Rating:
5.0

Customer did not leave a comment.

KEITHALAN S. 
Rating:
3.0

Customer did not leave a comment.

ian P. 
Rating:
4.0

Drop off was confusing. Didn't know where to put truck.

Mario S. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Truck needed oil change

Andrew B. 
Rating:
4.0

. Lots of mileage on the truck Trip from New York City to Philadelphia was not comfortable

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Simple, quick and easy

Chris J. 
Rating:
5.0

Great with the help

Orlando C. 
Rating:
5.0

Milly was outstanding. She processed the order and attached the trailer to the car. All very professionally and she was very personable.

JEFFREY M. 
Rating:
5.0

Customer did not leave a comment.

richard s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doron N. 
Rating:
5.0

the whole experience was quick and smooth. No hassels.

Pushkar M. 
Rating:
5.0

I would suggest you put a sign in the truck that the rearview mirror is the backup camera. I never knew this until I dropped the truck off.

THOMAS O. 
Rating:
5.0

Staff was very friendly and too care of me fast!

RICARDOBARTHOLOM R. 
Rating:
5.0

Customer did not leave a comment.

PRESSLEYA S. 
Rating:
5.0

Call desk was very helpful in getting the truck I needed when I needed it.

ROBERTGLEN G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINEANN C. 
Rating:
5.0

The service is very good but the truck isn't in good shape.

ALVAROE J. 
Rating:
5.0

The lady in the front was so helpful polite and welcoming

NADIA G. 
Rating:
4.0

Customer did not leave a comment.

OLIVERKIMANI K. 
Rating:
5.0

Always professional

Gloria G. 
Rating:
5.0

Customer did not leave a comment.

Alexander L. 
Rating:
5.0

Customer did not leave a comment.

JOHNFREDY R. 
Rating:
3.0

Customer did not leave a comment.

Christal J. 
Rating:
5.0

everything were perfect except the truck i had several experiences by driving u-haul truck but this time it was not good

SIAMAK S. 
Rating:
4.0

I had a hard time w/the online booking cause I couldn't figure out the drop off location. I called and the person on the phone was helpful. I did have to wait 20 min on hold though to speak to someone. Also I thought rate was $19.99 per hour. She didn't say it was for 24 hours. I definitely would use again though.

JAMESW B. 
Rating:
5.0

Customer did not leave a comment.

EVERGILBERTO H. 
Rating:
5.0

Nothing, I had a great experience. Employees were helpful and excellent, A+++

IAN G. 
Rating:
5.0

The work who helped me was was very kind and knowledgeable.

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

LAVAUGHN T. 
Rating:
5.0

Everybody went smooth and the employee was quick and friendly

Jason C. 
Rating:
5.0

Customer did not leave a comment.

PETARH B. 
Rating:
4.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

PETARH B. 
Rating:
5.0

Customer did not leave a comment.

joshua S. 
Rating:
5.0

I forgot the employees name. He was young with glasses. This is the second time I was helped by him and he is above and beyond a great employee. Love his attitude and make you feel real comfortable renting a big truck. He needs a promotions!!

ADITYAP J. 
Rating:
5.0

The employees who helped us were very nice, and extremely informative. I believe they are real assets to U-Haul and the main reason I will continue to use your services. Thank you

KIMBERLYC O. 
Rating:
5.0

Customer did not leave a comment.

Nakia A. 
Rating:
5.0

alaways a pleasure with this group !

JUNHO K. 
Rating:
4.0

website check-in helped

RAMIRODIAZ JR L. 
Rating:
5.0

Customer did not leave a comment.

ROBERTRAYMOND A. 
Rating:
5.0

Great customer service

DOMINICA JR C. 
Rating:
5.0

Customer did not leave a comment.

LAURAL S. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
2.0

Customer did not leave a comment.

Adam S. 
Rating:
5.0

Mille gives excellent and courteous service

Gloria G. 
Rating:
5.0

Customer did not leave a comment.

Renee S. 
Rating:
5.0

Jericho Uhual is the best! Everyone is so nice and accommodating. I highly recommend!

CORYEDEN L. 
Rating:
4.0

Customer did not leave a comment.

QIANAA E. 
Rating:
5.0

Customer did not leave a comment.

Julio V. 
Rating:
5.0

Customer did not leave a comment.

MIGUELA C. 
Rating:
5.0

Very helpful guys. Hooked trailer up and performed a safety check

ANTHONYPETER A. 
Rating:
4.0

Customer did not leave a comment.

JOHNJOSEPH D. 
Rating:
2.0

Customer did not leave a comment.

DAVIDANTHONY S. 
Rating:
5.0

The guys working behind the desk and assisting us in the storage facility were really awesome. I can’t remember the names but all 3 deserve a raise.

Joseph S.  |  Overall Experience 
Rating:
5.0

the person who used the truck before must have been hauling cement as the floor was covered in dust needed to wash out the box.

WILLIAMD JR F. 
Rating:
5.0

All good

THOMASE M. 
Rating:
5.0

Customer did not leave a comment.

richard S. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO I. 
Rating:
3.0

There was a pest problem. I noticed mouse droppings several times when I came to my unit.

Nneka A.  |  Overall Experience 
Rating:
5.0

Staff was excellent and the facility was very clean. Would recommend this location and would use it again if I need storage in the future.

Junghyung L.  |  Overall Experience 
Rating:
5.0

Miley and her team were very professional and extremely helpful.

Edward M.  |  Overall Experience 
Rating:
5.0

Very nice people

WINZORE E.  |  First Impressions 
Rating:
5.0

The manager and staff went out of their way to accommodate our needs. They were extremely helpful and friendly. Great manager and great staff.

Edward M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joanne l.  |  Overall Experience 
Rating:
4.0

I just wish the person checking me in would have put my correct address in. I corrected him when he put the wrong address in and he said "it doesn't matter." Well the print out had the incorrect address on it and I imagine it does matter. So I corrected it myself on my online profile.

Nneka A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAVANYA B.  |  Overall Experience 
Rating:
5.0

good

Andrew P.  |  Overall Experience 
Rating:
5.0

Great customer service as always

Christopher B.  |  Overall Experience 
Rating:
5.0

The employes are both friendly and efficient.

Kurt N.  |  First Impressions 
Rating:
4.0

Very clean, staff was very knowledgeable and friendly

Christina L.  |  Overall Experience 
Rating:
3.0

I'm not sure I would recommend to anyone. The air inside the building was not good and it was not easy enough to get to the upper storage space.

Dorothy L.  |  Overall Experience 
Rating:
5.0

Never an issue

Frederick B.  |  Overall Experience 
Rating:
5.0

Staff is very helpful and manager is very friendly. I like this place

JATISH K.  |  Overall Experience 
Rating:
3.0

Not sure I would recommend to a friend because the parking lot is small. Many times when I was there to move items in and out, there were hitches parked in front of the doorway.

Donna R.  |  Overall Experience 
Rating:
1.0

If I could give this facility 0 Stars I would. Reserved lower level storage unit that they gave to someone else who reserved after me. Dirty facilities. Nasty manager said “Don’t give her anything.”

Dale T.  |  Reservation 
Rating:
5.0

The young woman that assisted me at your location was very helpful. She did and excellent job!

Vincent B.  |  Reservation 
No reviews have been submitted for this location.

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