Customer Reviews for U-Haul Moving & Storage of Klamath Falls

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Klamath Falls

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Raymond T. on

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Real quick. In and out n done

dale w. on

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Nothing, your agents are very professional.

doug m. on

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Amy was very helpful and fixed me right up! She's helped me in the past and always made it easy.

dave t. on

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Perfect!

D. Leon T. on

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Amy Hansen who assisted me at this location went above and beyond to help me. I would highly recommend this location to anyone in the Klamath Falls area.

fred h. on

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They did all they could they were excellent to work with

Shanna K. on

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Rickie G. on

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I will recommend this facility but not the one in Santa Maria!

Daniel M. on

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Not clean equipment. Waited forever. Has in rig was not accurate. Maybe Ryder next time.

KesAmber C. on

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The manager was super helpful and kind. I couldn't get the website to work OR the app and the manager went out of his way to make sure I was able to return my uhaul.

John A. on

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bradley B. on

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Dave W. on

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I was in a bind, I was way behind and I was willin to make a deal. U'Haul did a great job of helping us. We were in a jam and they got us a storage unit. Took excellent care of us. Thank you.

Daniel C. on

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Put a sun shade in the window

Cliff C. on

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Have more 6x12 trailers at your bend location , so people don’t have to drive to kalamth falls from bend to pick up the trailer.

Robert C. on

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Trevor B. on

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Victor S. on

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Too many customers for ONE Uhaul customer rep! Sunday at 9am store was slammed! Had to wait 30 minutes to get my trailer. PLEASE, Uhaul add some help for the morning shifts on Sat./Sun.!!! Crystal was great and friendly, but she needed someone else to help with customers.

brad j. on

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Michael N. on

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Uhaul's computer system is apparently not flexible enough for the Klamath Falls operator to refund the online charge I paid for straps that the Ukiah shop forgot to include. A third inconvenience.

Debroah J. on

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Tom C. on

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It was Saturday morning. One of the employees had called out, but the manager held down the fort and did a great job.

Sheldon B. on

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Michelle C. on

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SCOTT M. on

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It's stupid that I had to pay to rent a trailer for 2 days for $87.00 when I turned it back in in under 4 hours

Cierra S. on

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Anthony B. on

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All went smooth from Glendale, AZ to Klamath Falls, OR! Keep it up! Thanks to y’all! ??

Patrick C. on

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David B. on

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Daniel S. on

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bill s. on

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evan r. on

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Great 👍

Ronald M. on

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I didn't notice any lights for the outside storage area and it's a bit dirty. This location isn't open with evening hours (closes at 7pm).

Kathleen D. on

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No problems, as expected.

tom d. on

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If it was not for Ben at this location I would never even consider renting or purchasing a thing from U-Haul ever again in my life. Corporate is terrible and don’t care about customer safety

Stuart T. on

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I had issues with payments received and documented. I actually paid twice for transport to Virginia and was never reimbursed despite documentation on my part. Emails were never returned.

Susan G. on

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Very nice customer service people. Returning truck was a breeze. In and out in 5 minutes.

Allison W. on

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Great staff and easy equipment rental. Going back for more soon.

Amy A. on

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Storage container very dirty. Belongings were covered in cobwebs

Angeline A. on

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Great group of people. Amy the manager hardworking, problem solving stellar lady. Neat, organized, good communication.