Customer Reviews for U-Haul Moving & Storage of La Marque

1630 reviews

4701 Gulf Frwy   La Marque, TX 77568
(24 hour access - outside units and designated interior halls only)

(409) 935-9352

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(409) 935-9352

4701 Gulf Frwy
La Marque, TX 77568
(24 hour access - outside units and designated interior halls only)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LAURA R. 
Rating:
5.0

Y'all was excellent and a big help thank you

Jamal bernard J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSE G. 
Rating:
5.0

Best customer service!! Cleanest uhaul I've ever rented!

HILDA G. 
Rating:
5.0

Customer did not leave a comment.

Patricia A G.  |  Overall Experience 
Rating:
5.0

Very impressed with the staff and help they provided. Great location and easy access!

Ramon H.  |  Overall Experience 
Rating:
5.0

Staff provide professional and courteous service.

FRANCES G. 
Rating:
5.0

Customer did not leave a comment.

TORHONDA D. 
Rating:
5.0

Always great customer service and clean environment

yolanda F. 
Rating:
4.0

Customer did not leave a comment.

Jennifer W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL G. 
Rating:
5.0

Great customer service. Helped me pick out the proper storage unit for my things and did so to ensure I was satisfied.

LATARIA M. 
Rating:
5.0

None, everything was great.

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL B. 
Rating:
5.0

Customer did not leave a comment.

Donna K.  |  Overall Experience 
Rating:
5.0

Great service from clerk and other employees

OMAR R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerold F. 
Rating:
5.0

Thank you to the women upfront for being patient and attentive!

RICHARD G. 
Rating:
5.0

Customer did not leave a comment.

Julian V. 
Rating:
5.0

Customer did not leave a comment.

Tracy H. 
Rating:
5.0

U-Haul was so easy to work with. Christal was so helpful and friendly that we feel like we have a new friend. She even went the extra mile to help us with other stuff too. Thanks so much! We will recommend for sure!

CHARLES OSTER C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY DALE D.  |  Overall Experience 
Rating:
5.0

Facility was very organized and well maintained. Super impressed with the helpful staff.

Ramon H.  |  First Impressions 
Rating:
5.0

This is the most efficient uhaul I have ever been to. The people here are friendly, helpful, and they take care of business right. I love this uhaul and I will never go to another. This place is the best.

LORRI C. 
Rating:
5.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

Customer did not leave a comment.

Keith Anthony H.  |  Overall Experience 
Rating:
5.0

Well taken care of. Crystal Snider thank you so much for taking care of us as customers.

Olivia Alicia A.  |  Overall Experience 
Rating:
5.0

thank you

Juanita P. 
Rating:
5.0

Customer did not leave a comment.

Arthur T. 
Rating:
5.0

This is the best location where customer service THRIVES! The staff goes above and beyond to make sure my options accommodated my needs!

Mshindi S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mshindi S. 
Rating:
5.0

Customer did not leave a comment.

NANCY GAIL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia A G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JESSICA B.  |  Overall Experience 
Rating:
5.0

Was very quick and easy. Vehicle was clean and had no problems making the trip.

James G. 
Rating:
5.0

Customer did not leave a comment.

Kristina E. 
Rating:
4.0

Customer did not leave a comment.

MORGAN ASHLEY H.  |  Overall Experience 
Rating:
5.0

Los elegiré siempre!Cristal fue muy amable y me tuvo mucha paciencia porque no hablo fluido inglés.Volvería a elegirlos!

GUSTAVO FABIAN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL R. 
Rating:
5.0

I didn't catch the gentleman's name who checked me in, but it was Memorial Day and he was there with a great attitude. There were signs directing me where to go for drop off. The property was gated, but the gentleman checking me in was at tentative and promptly opened the gate upon my arrival. He was helpful, friendly, and made the check in process quick.

Manuel L. 
Rating:
5.0

Excellent customer service

Keosha Nyree M.  |  First Impressions 
Rating:
5.0

Service was great. The attendant Crystal Snyder is A1 AWESOME! She needs recognition for all she does. I've worked with her in he past and she is why I went back to Uhaul.

SONYA MARIE J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WAYNE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JESSICA B. 
Rating:
5.0

The agents at this location are so nice and helpful! Renting the u-haul was the easiest part of my move. Thank you so much!

Kellie M. 
Rating:
5.0

Customer did not leave a comment.

Larquisha Darshawn B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaKesha G. 
Rating:
5.0

All employees helpful, courteous, and property well maintained.⭐⭐⭐⭐⭐

Brent E. 
Rating:
5.0

My only dissatisfaction was that the truck barely had any gas which caused a delay in our plans and schedule for the day. It would have been nice to have at least a half a tank, due to this location, there's not a lot of close gas stations - so it was an inconvenience. But other than that, it was a good experience.

Jody C. 
Rating:
5.0

Customer did not leave a comment.

Lester N. 
Rating:
5.0

You need to prorate if only a portion of the month is used. We can’t always exit on the day we are billed. Also if we rent a truck and qualify for a month free storage we should be able to apply that to an existing unit.

Keith Edward H.  |  Overall Experience 
Rating:
5.0

Everything was amazing.

Mia W. 
Rating:
5.0

Staff was very nice and friendly. Enjoyed talking with them about the rental of space. Very helpful.

Howard Wayne B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Beth Martin B.  |  Overall Experience 
Rating:
5.0

Thanks the the manager I forgot her name but you rock and thank you for everything

MONICA RENEE B.  |  Overall Experience 
Rating:
5.0

Needs no improvements and Crystal's customer service was AWESOME

Chaderick N. 
Rating:
5.0

Customer did not leave a comment.

MARLENE ANNE W.  |  First Impressions 
Rating:
5.0

People were very accommodating and nice. Very pleasant experience.

Elicia M. 
Rating:
5.0

Very friendly and professional. Walked me through the entire process while helping other customers and answering phones.

MARLENE W. 
Rating:
5.0

Associate went above and beyond. Very, very helpful. Great experience.

Keith H. 
Rating:
5.0

I was given a bottle of water for free after moving and bringing the truck back very nice everything went very well thanks again

Paul C. 
Rating:
5.0

Good people

Donald Ray M.  |  First Impressions 
Rating:
4.0

Property manager... can’t seem to remember her name but she’s freaking awesome and was so helpful

Mark Anthony C.  |  Overall Experience 
Rating:
5.0

Nothing at all😁💪🏼

Kendra H. 
Rating:
5.0

Everyone was excellent and friendly, would use their services again. Was not happy about calling references for rentals on the spot but that is my only complaint about uhaul as I am retired and don't have very many references, all family is no longer living.

JAMES C.  |  Overall Experience 
Rating:
5.0

Great service and clean facilities.

Jason Scott H.  |  Overall Experience 
Rating:
5.0

Satisfied with our U-Haul in our location. Crystal is an excellent person to work with. She has the answer to issues that may come up at her location. She is a real 24/7 director/manager all the times we have needed her services.

Willie Perry E.  |  First Impressions 
Rating:
5.0

I highly recommend this place. The place is very clean as well as the truck rentals. Always a fresh clean smell. Crystal is AWESOME and very patience with us older folks. She doesn't rush you. I rented a van and the process was fast and easy because of her help. If you want first class service rent here.

MariaLucy L. 
Rating:
5.0

Crystal was awesome. The new van was perfect

TRAVIS R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM JAMES H.  |  First Impressions 
Rating:
5.0

Crystal has a class act at her facility. Excellent service. Very knowledgeable people.

BEATRICE S.  |  Overall Experience 
Rating:
5.0

The young lady was very nice and helpful. I love working with her. She’s great!!!

Ivory L. S.  |  First Impressions 
Rating:
5.0

Great service from the friendly staff. Nice and strong trailers for rent cheap.

Cynthia G. 
Rating:
5.0

Customer did not leave a comment.

Sonjia S. 
Rating:
5.0

Brandon the General Manager went above and beyond to help me on my move. His customer service was truly outstanding and made my move to le marque easy and stress free. He went above and beyond the scope of his job to assist in every way possible. Brandon is a model employee and a great manager.

BRETT A D.  |  First Impressions 
Rating:
5.0

I have used U-Haul many a times in my life and even use them for state to state moves. Never had a problem and did not have one this time either. The woman who took care of me and my needs for the day was cordial knowledgeable and extremely well versed in what she needed to do. The computer system was completely down and not working. She made everything work so that I could get my rental. This woman deserves a raise and then some.

MATTHEW GENE L. 
Rating:
4.0

Crystal and the staff were amazing! Brandon was awesome as well. He was always friendly and accommodating my overall experience was really good. However, the rent increases and late fees are ridiculous. The only reason I’m giving 4 stars is because of the awesome staff.

SHIRVONNE A P.  |  Overall Experience 
Rating:
5.0

Excellent customer service everything was just excellent.

DONNIESHA S. 
Rating:
5.0

great custumer service. thanks

Carolyn Hill C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy James JR R.  |  Overall Experience 
Rating:
5.0

Everything was Good ❤️

BOBBY W. 
Rating:
5.0

On my opinion the customer service was excellent! At this time is nothing to improve 👌

Martin J. 
Rating:
5.0

Thanks to the lady that helped me out I forgot her name but she was nice and kind to me.

MONICA RENEE B.  |  First Impressions 
Rating:
5.0

Initially, I only had an international driver's license, not a Texas driver's license, so I was denied the use of U-Haul trucks when I visited a local dealer. Then I had to go to the nearest U-Hall store, and I asked the manager to let me use the U-Hall truck only with an international driver's license. He managed to get me to use the U Haul truck. Thank you for his kindness.

Kento H. 
Rating:
5.0

Customer did not leave a comment.

Jamarcus E. 
Rating:
5.0

Customer did not leave a comment.

VICKI LYNN P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICIA D. 
Rating:
2.0

My drop off location didn't do their job and scan in my trailer on the day I returned it. I am now being charged an additional 7 days and was given a $300 bill for a trailer I had for a day and a half. I am currently trying to dispute the bill but I am being given the run around and I refuse to pay this bill. I needs to be corrected asap. And the rental drop off location was not my scheduled drop off location on this online review form. That's probably why I am being charged additionally.

LEANNE S. 
Rating:
5.0

Customer did not leave a comment.

Sandra M. 
Rating:
5.0

The best place to handle your storage needs.

John Robert H.  |  Overall Experience 
Rating:
5.0

Awesome service and staff. Thank you

Judith C. L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mohammed Z. 
Rating:
5.0

Everything went so well the young msn that helped me was so nice, I really thank him.

Jearlean M. 
Rating:
5.0

Manager Crystal and the staff are super friendly and helpful. Would recommend to anyone

RUSSELL ALLEN C.  |  Overall Experience 
Rating:
5.0

Good customer service.... Appreciate everything that them guys had did Thanks you so much for your time and service..

ANDREA R. 
Rating:
5.0

Great job

LINDA G. 
Rating:
5.0

Everything was fine and the great.

Rita K. 
Rating:
1.0

All my things on my storage was destroyed

michella j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEREK SCOTT L.  |  Overall Experience 
Rating:
5.0

Wonderful customer service very polite and understanding of my needs.

Shada Leigh W.  |  First Impressions 
Rating:
5.0

Crystal in la marque Texas was amazing

DOMINIQUE G. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY CARLTON A.  |  Overall Experience 
Rating:
5.0

Everything was perfect!

Wendy G. 
Rating:
5.0

Crystal was amazing her customer service skills and excellent

YVETTE LEE F.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Kevin P. 
Rating:
5.0

Crystal and the young man helping (did not get his name) were nothing short of amazing! From the very onset of calling to schedule truck return. Crystals customer service was second to none!! She made a very long, stressful move less so. Crystal showed care and compassion for me that most people don't care enough to bother with! Uhaul LaMarque, Texas has someone very special with Crystal. She should be commended for her care of the customer 1-million times! Also, the young man helping who’s name I did not get! Both are exceptional employees! With great thanks, Robert Wayne Jordan RN

ROBERT WAYNE J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sandra V.  |  First Impressions 
Rating:
5.0

Staff was super friendly and very helpful. Thanks!

JANET DODSON M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GINGER MARIE B.  |  Overall Experience 
Rating:
5.0

This location goes out of its way to help and satisfy the renters. The staff is friendly and helpful and the manager, Chrystal, if great! They've earned everyone one of those five stars.

SUZETTE REES L.  |  First Impressions 
Rating:
5.0

Crystal is a god send. Always smiling and helping . thank you crystal for meeting all my storage needs over the years. You will always be successful.

ROBERT ALLEN M.  |  First Impressions 
Rating:
5.0

Staff and Place really was Awesome! Always great service especially if your old like me lol! The GM manager Crystal gave me excellent service and helped me. it's nice to have staff that cares about their job snd customers. She took her time with me and didn't rush me. All trucks, Vans are always clean and smell fresh. No one should ever have a bad experience here. If you did it's not uhaul's fault. I moved a head board and it was the perfect size. Five stars to this place. Beats all the other uhaul and Avis rental . Crystal is Awesome!!! Abigail checked me in today and was very polite. P. S. No one paid me to say this l! I never comment on anything. But this UHAUL is my favorite from now on.

MARIA L. 
Rating:
5.0

Customer did not leave a comment.

Shea B. 
Rating:
5.0

Everything was a great service

Roberta G. 
Rating:
4.0

Customer did not leave a comment.

LATONYA RHOADS D.  |  Overall Experience 
Rating:
5.0

I’ve rented here many times. Extremely well run facility. Crystal is tops. Providing positive customer experience is her business, and she clearly takes it very seriously.

Shirley Marie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Marie A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM THOMAS C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLTON T. 
Rating:
5.0

Customer did not leave a comment.

HARVEY M.  |  Overall Experience 
Rating:
5.0

We rented for 8 months and were always taken care of. Thank you

JEFFREY ADAM S.  |  Overall Experience 
Rating:
5.0

The owner of the location were always helpful and friendly. We had numerous of conversations and her staff were amazing. If I ever want to store some things I would go through her location even if it’s out the way.

KEISHA LASHA S.  |  Overall Experience 
Rating:
4.0

Crystal snider was professional and took care of all your needs calming you down after a stressful move before and after i trully appreciated her and all the guys who work there..thank you so much

LAVONDA KAY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Fantastic and quick service

PEGGY L. H.  |  First Impressions 
Rating:
2.0

Paid with deposit and it's now 5 days later and I never got back my money that was left over from the deposit.

Jessica B. 
Rating:
5.0

Customer did not leave a comment.

Cajun Navy R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RENEE E. 
Rating:
4.0

The only problem I had was that you had to rent the storage room again for another month. I only needed it for 4 more days I didn't like that but otherwise it was okay

Sherry Lynn H.  |  Overall Experience 
Rating:
5.0

Crystal was so helpful and made it easy for me with the storage even when I got behind on my payment would definitely recommend

Treveone M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JIMMY G. 
Rating:
5.0

They go out of their way to work with you.

Marcus Anthony O.  |  First Impressions 
Rating:
4.0

The ramp was covered in glass. They forgot my mattress bag. Overall they were nice and fast.

KELSEY J. 
Rating:
5.0

Crystal was outstanding. Great customer service.

John B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica Brittany P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

NINETY HARNOIS L. 
Rating:
5.0

Customer did not leave a comment.

CAVIN CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

NINETY HARNOIS L.  |  Overall Experience 
Rating:
5.0

I experienced perfection. Abigail is totally and completely professional and answered all of my questions. The duo worked seamlessly to provide a great experience. I was in and out in about seven minutes and the equipment was spotless.

Bernice L. 
Rating:
5.0

Customer did not leave a comment.

MARTA R. 
Rating:
5.0

Friendly helpful and amazing.

Sergio Anthony R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

FREDDIE JOE JR M. 
Rating:
5.0

Customer did not leave a comment.

Sharron M. 
Rating:
5.0

Customer did not leave a comment.

Shiemika J. 
Rating:
5.0

Customer did not leave a comment.

Felicia H. 
Rating:
5.0

Customer did not leave a comment.

Lauren Kent H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN PAUL R. 
Rating:
5.0

Customer did not leave a comment.

FELICIA EVONNE H.  |  Overall Experience 
Rating:
5.0

These folks are very friendly and helpful. You’ve never been in a u-haul like this one. All kinds of curiosities and interesting things to look at and purchase. If your looking for something different for a gift, this is the place! Go look.

Shirley Marie M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Priscilla C. 
Rating:
3.0

I arrived to the location early and asked a simple question as a first time renter. And the employee was very rude with his response stating that “I just have to wait”. I wasn't even asking to get the vehicle early, I just wanted to make sure I was in the right place. As well as properly setting up the self checkout. Needless to say I was very disappointed with the lack of customer service I received. If he would have not been rude my overall experience would have been flawless

Chelsea G. 
Rating:
5.0

Customer did not leave a comment.

Bryan P. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER G. 
Rating:
5.0

Crystal is the best.

Treveone M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DONALD J. 
Rating:
1.0

2 representatives that were working. Did not acknowledge when I came Monday at about 6:55 pm.

LYNETTE R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

The facility was clean, organized, secure and well lit. The staff, including the owner, was friendly, knowledgeable, helpful and accommodating. Uhaul made our move so much easier. This was a great experience and I would use them again.

LAWRENCE WAYNE H.  |  Overall Experience 
Rating:
5.0

Outstanding facility and staff

STEVEN RAY W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VEVERLY F. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP ERIC S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

The customer service was awesome and the process moved with ease. I would highly recommend this company for your moving and storage needs.

KOBI A. 
Rating:
4.0

Customer did not leave a comment.

William Louis C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIDGETTE ANN J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antisha H. 
Rating:
3.0

Nice people. Messed up our drop off location.. They couldn't fix it so we had to call to change it. That took forever, but we got it done. Definitely check with the people and read what they typed into the computer before they select the drop off location.

Brittany M. 
Rating:
5.0

Customer did not leave a comment.

CHELSEA D. 
Rating:
5.0

Great customer service love the company

MAURICE S. 
Rating:
3.0

The employees were excellent. and the truck was great. However, it was frustrating when the gate was closed when I returned the truck. Another customer was trying to leave, and due to the small parking area, it was difficult to maneuver the vehicles. I don't understand the reason for the gate to be closed during normal business hours.

Jeffery G. 
Rating:
4.0

Customer did not leave a comment.

BONNIE C. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

Customer did not leave a comment.

Felipe F. 
Rating:
5.0

I only left because I needed a storage with a 14’ door for a motor home. If this had been available at this location I would absolutely have stayed. The facility is great and the staff has always been very helpful in every way possible. I am sad to have to move.

Charles Wayne c.  |  Overall Experience 
Rating:
5.0

Great place

Malcolm M. 
Rating:
3.0

My original reservation was canceled, or just reassigned to this location. So, I was charged the additional 30 miles to and from this location. Seems silly that you charge me more when I had a reservation at a different closer location to me.It was explained to me that this is your company policy, because you are a company owned location. Wish you were more customer centric.

Marshall M. 
Rating:
5.0

Customer did not leave a comment.

matthew thomas a.  |  Overall Experience 
Rating:
5.0

Staff was very helpful and professional, would definitely use this location if needed in the future and would highly recommend friends and family.

John andrew D.  |  Overall Experience 
Rating:
5.0

Great people to work with.

SANDRA LYN M. 
Rating:
5.0

Personally, I had a problem with getting my receipt, so I recommend that you keep giving out paper receipt.

OLIVER V. 
Rating:
5.0

If I ever need a storage again I will come there staff wss very friendly and nice no problems and emailed me and everything very nice people and

Sparkle Shavonne Shante D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracey Denielle S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRUCE H.  |  Overall Experience 
Rating:
5.0

Crystal and her staff are always above and beyond! Some of the best people. Always a pleasure!

Christin W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

HOLLY J B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE LANE R.  |  First Impressions 
Rating:
5.0

I appreciate the well customer service I had with U-Haul if I need U-Haul again I will definitely go back. Thank you 😊

Jeannette E S.  |  Overall Experience 
Rating:
5.0

Excellent I will recomend this facility to friends and family.The manager was very helpful and friendly and the place is very clean definitely I’ll recommend it thank you

DYLAN ALEJANDRO G.  |  Overall Experience 
Rating:
5.0

This has been the best storage experience I’ve ever had. I have had to use storages very often and I wish that all could have been this pleasant. Thank you team for the great service.

Pamela D.  |  Overall Experience 
Rating:
5.0

Friendly, knowledgeable and most helpful. Definitely would recommend and a convenient location for my needs. ThanKS again

GLORIA D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGEL Ulises C.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and pleasant.

GREGORY ARMAND G.  |  Overall Experience 
Rating:
5.0

Crystal was always helpful during the 15 years I had my storage units . The units were always clean, well maintained and so was the restroom ! I would highly recommend this storage facility to anyone.

STEPHANIE H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charles Alvin G.  |  First Impressions 
Rating:
5.0

This is an excellent storage facility. Very clean and well maintained. We had an excellent customer service throughout the past years. The staff is very friendly and helpful. The manager is very professional and super nice. We definitely recommend this place to anyone who need to rent a storage facility, even if you have to drive far to get there. It is absolutely worthy. We will definitely use their service again if need be.

Roy R.  |  Overall Experience 
Rating:
5.0

Very friendly

KENNETH LEE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher S M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rochelle Marie G.  |  First Impressions 
Rating:
5.0

Brandon was very helpful and informative

Alonzo R.  |  First Impressions 
Rating:
5.0

Was a very nice and well kept property i will store with you again if i need to thank you

ALAN LEE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EMANUELE N. M.  |  Overall Experience 
Rating:
5.0

Crystal is great!

HERBERT S.  |  First Impressions 
Rating:
5.0

Manager was very hardworking, nice and extremely helpful.

NICOLE ANNE T.  |  First Impressions 
Rating:
5.0

Crystal and her team are extremely courteous and professional . She has been extremely accommodating and helpful during our move. She is willing to go above and beyond to provide a great customer experience.

ROBERT LOUIS W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

emily margaret b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia Yvonne M.  |  First Impressions 
Rating:
5.0

Excellent customer service and great clean facility

GLORIA D.  |  First Impressions 
Rating:
4.0

Great customer service!!

Patricia Elaine L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HARVEY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Delila Deshay R.  |  Overall Experience 
Rating:
5.0

I like how super easy it was to reserve a spot online, even with a free first month. The office staff was very friendly and helpful also. The only problem I have is confusion regarding the hours.. I was under the impression that I had access to my unit until 10 pm every night but apparently that is not the case unless you are granted special "after office hours access". Regardless, I have been very impressed with UHauls convenience and service throughout my moving process.

Amanda J.  |  Online Move In 
Rating:
5.0

They went out of their way for us.

Tina H.  |  First Impressions 
Rating:
5.0

CRYSTAL IS GREAT

EDWARD BRUCE J.  |  First Impressions 
Rating:
1.0

I wouldn’t recommend u guys to anyone if u would allow someone to lock someone else belongings in one of ur units because of there personal feelings is beyond me. I’m very upset the way this situation is being handled and it’s not fair to my children to have to go without because of someone’s personal feelings. I want my stuff out that unit. U can tell from the tone in someone’s voice when they are being spiteful and I think it’s pretty messed up that this is able to go on. My kids are suffering behind this

NATASHA LATRICE J.  |  First Impressions 
Rating:
5.0

We had no problem thanks for having us

WILLIE L M.  |  Overall Experience 
Rating:
5.0

Crystal has to be the most help and friendly person that works at U-Haul. She obviously takes great pride in her facility a her customer service.

SPENCER LEE T.  |  Overall Experience 
Rating:
5.0

Every thing was great thank you very much

Michelle Lei O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Scott S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GERALD H M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER CHARLES P.  |  First Impressions 
Rating:
5.0

Wonderful experience!! Thanks everyone. I will be back. -Dave from Denver

David Carl R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel JR a.  |  Overall Experience 
Rating:
5.0

Crystal and her team are hands down the most helpful people we have come across since we have moved down here. They will help you any way possible even if that means helping you get in touch with a great realtor if your previous living arraignment changes and you don’t have anywhere else to go. 12/10 every time!

TREVOR LANE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel l H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Louis C.  |  First Impressions 
Rating:
5.0

The team at La Marque Uhaul has always treated me with respect. They go out of their way to be helpful. They are always cheerful when they answer the phone and never make you think you are a bother.

FLORENCE ELAINE B.  |  Overall Experience 
Rating:
5.0

Great services, professionalism, and quality facility.

Mark Anthony E.  |  Overall Experience 
Rating:
5.0

Just one thing. The gate access closing time should be 24 hours. Everything else is 1000.

Arthur Lee W.  |  Overall Experience 
Rating:
5.0

Great customer service

SHERRY K C.  |  First Impressions 
Rating:
5.0

Helpful staff, and secure facility. Would rent space here again, thanks a bunch!

Alexandria Ellen W.  |  Overall Experience 
Rating:
5.0

Everyone was nice and helpful. Big and clean facility.

Manuel D.  |  First Impressions 
Rating:
5.0

Very good communications

BRUCE H.  |  First Impressions 
Rating:
5.0

Awesome customer service

KYLA JEAN H.  |  First Impressions 
Rating:
5.0

Crystal is exceptional.

STEVEN RAY W.  |  First Impressions 
Rating:
5.0

Really good storage facility. Well run.

james Ward w.  |  Overall Experience 
Rating:
5.0

I was dealing with a difficult transition of evicting a tenant and needed storage for tenants personal items. The staff got me a truck and rental space and absolutely made my day better. THANKS

NoraAnn F.  |  First Impressions 
Rating:
5.0

The staff were great, best I have delt with, thanks for the great experience

Harvey Eugene H.  |  Overall Experience 
Rating:
5.0

Staff was amazing. Made the stress of moving a little less.

Johnathan V.  |  Overall Experience 
Rating:
5.0

Very friendly And helpful staff at all times.

shirley s.  |  Overall Experience 
Rating:
5.0

Attendant was very helpful and professional

Harvey Eugene H.  |  First Impressions 
Rating:
5.0

Nice and clean storage facility. Move in and Move out was easy

Michael Blake H.  |  Overall Experience 
Rating:
4.0

Very friendly, and the process didn't take long. The unit and property itself was very organized and clean.

Linda Gale J.  |  First Impressions 
Rating:
5.0

Staff was friendly, professional and it was a good experience

Edward Gilbert c.  |  Overall Experience 
Rating:
5.0

Awesome

Craig E S.  |  Overall Experience 
Rating:
5.0

Great customer service and satisfaction

HOLLY J B.  |  First Impressions 
Rating:
4.0

I would have continued to rent here, but i can not afford it due to some financial hardships. The staff was very helpful and always pleasant.

GENEVA JAZZMAIN W.  |  Overall Experience 
Rating:
5.0

Thank you all for your service over the last 12 months!

Nathan Michael S.  |  Overall Experience 
Rating:
5.0

Great experience and customer service fast and easy

JALEESA MONAE D.  |  First Impressions 
Rating:
5.0

As we were auto payment patrons, I constantly requested that all contact be made by email or text. This was never accomplished. USPS usage to send me a receipt was never necessary and costs the owner.

David J.  |  Overall Experience 
Rating:
4.0

Service is great friendly employees

JOHN ADAM R.  |  First Impressions 
Rating:
5.0

good job..!

Marcus Samuel G.  |  First Impressions 
Rating:
5.0

Everyone at this location is very nice and professional. I still have a storage there and closed out my storage in Jacksonville Fl D 418 and brought that stuff to La Marque and we'll keep our storage

Dolores Carmen R.  |  Overall Experience 
Rating:
5.0

Excellent, I got lost I made it right at 7pm he still help me wish I appreciate so much because I was coming with a 26 foot truck 4 hours away had to changed my mover people’s from 4-5 pm To 7-8pm

Irasma L.  |  First Impressions 
Rating:
5.0

Staff always friendly and helpful. If I store again I will choose this facility.

SHARON F. W.  |  Overall Experience 
Rating:
5.0

Convenient location close to my home. No issues with facility and staff was very accommodating. Pleasant experience moving in and moving out.

ULRICA SALOME F.  |  Overall Experience 
Rating:
5.0

None

george leroy h.  |  Overall Experience 
Rating:
5.0

Manager is on top of her Game . Always helpful. Make sure you pay your Rent on time, every time, as they have a Zero Tolerance policy against late payments. It’s about 3 times cheaper than using POD

Michael d.  |  Overall Experience 
Rating:
5.0

very good

George Edward B.  |  First Impressions 
Rating:
5.0

Great facility. Great staff. Not enough good things can be said about Crystal and her staff!

MICHAEL D. S.  |  Overall Experience 
Rating:
5.0

The onsite manager was great friendly helpful I really appreciate her service

DEMETRICE YVETTE A.  |  First Impressions 
Rating:
5.0

Great experience!!!

IRMA ROMERO M.  |  First Impressions 
Rating:
5.0

Staff very helpful!! Facility clean and well maintained.

Theresa Dean K.  |  First Impressions 
Rating:
5.0

The experience before move in on the phone and the day of was great

Marion E G.  |  Reservation 
No reviews have been submitted for this location.

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