Customer did not leave a comment.Georgia M.
Customer Reviews for U-Haul Moving & Storage of La Marque
La Marque, TX 77568
(24 hour access - outside units and designated interior halls only)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Crystal was very polite and explain everything wellARNAE DEMARLE L. | First Impressions
Customer did not leave a comment.travis terrell b. | First Impressions
U-Haul would be my first choice if I need to store something great place to store your good's management very polite take care of their business.TROY S. | Overall Experience
This is the best location to rent a uhaul. They always have clean trucks and vans . Staff is always helpful especially when it comes to an old senior myself . They don't rush you. Crystal is awesome!!MariaLucy L.
Please fix the gas meter.I put gas in truck over and over and meter line don't move. Then they want to charge me for gas. Something was telling me to keep the 19.00 truck, but manager knew what was wrong with truck. She was rushing me to get that truckROSHONDA H.
Customer did not leave a comment.DAVID JAY G. | Overall Experience
Everyone was professional and helpful!Ruth Ann M. | First Impressions
Manager was very polite and helpful. Yes I would recommend and will be back.MONAJULISSA A. | Overall Experience
I love this place they making the moving process so much easier and they walk you through step by step. Crystal and her team are phenomenal. If you need storage or a uhaul please stop by and see her and team. AwesomeLATARIA NICOLE M. | Overall Experience
Crystal was helpful to make sure we had the right size unit to unload the truck and caring and accommodating when the moving crew was hours late to unload the truck. A true pleasure to work with!KYLE AARON L. | First Impressions
Customer did not leave a comment.HECTOR P.
Nothing all goodRANDY P.
Try to allow closer trucks to be rented out.Tracy M.
Customer did not leave a comment.QUIANTI M.
Keep the dumb people from renting in front of me... Other than that its all good!DWANE O.
Crystal is extremely helpful, knowledgeable and friendly. Always a pleasure to see and speak to.THUYET VAN V. | First Impressions
Crystal is always awesome to deal with.DAVID V. N. | First Impressions
Y'all did goodLORENA M.
Uhaul has become too expensive. The prices for uhauls storage and especially their trucks is unreasonable.Jason James S. | Overall Experience
Customer did not leave a comment.Roxanne H.
Customer did not leave a comment.SUSAN H.
Tweek your application page for secondary phone requirement, not everyone has a secondary phone, and make clear you will need a second person on application and the second persons phone cannot be the same as the primary applicants secondary phone.Cynthia R. | Online Move In
Crystal was amazingly professional and very pleasant working with, everything was awesome, and thank you!!Sean R. S. | Overall Experience
Customer did not leave a comment.TRELIUS QUINN A. | Overall Experience
Customer did not leave a comment.Johana Lizbeth G. | Online Move In
Customer did not leave a comment.Nathaniel H.
Customer did not leave a comment.MISTY B.
Customer did not leave a comment.BENJAMIN H.
Great customer service!BRUCE B.
Customer did not leave a comment.Joe M.
Very nice gal. We explained the shortcomins with the trailer. There was absolutely no problem at all.JOHN C.
Customer did not leave a comment.Monquisha Nicole C. | Overall Experience
They did not record the fuel or the mileage correctly.Michael P.
Ive rented trucks several times in the last month & the time it took to check out was frustratingly long. I got there at 5:50 & left with the truck at 6:23 & I had filled out the forms ahead of time. Very formal. I returned the truck with the same gas I received it but was still charged for gas. I cant recommend & will never rent from this location again.DEBORAH B.
Excellent customer service! Very nice friendly, helpful customer service! In my opinion, they deserve either a good promotion or raise. Seriously.ARTHUR B.
Very friendly staff.SANDRA G.
Good placeDonald Ray M. | Overall Experience
Customer did not leave a comment.NICKIE G.
Customer did not leave a comment.XAVIER F.
Great customer serviceVICKI LYNN P. | Overall Experience
Exelent service from manager Crystal.Sandra V. | Overall Experience
Customer did not leave a comment.Jonathan G.
Customer did not leave a comment.Rochelle Marie G. | Overall Experience
Customer did not leave a comment.MELISSIA G.
Customer did not leave a comment.LAURA R.
Y'all was excellent and a big help thank youJamal bernard J. | Overall Experience
Customer did not leave a comment.JESSE G.
Best customer service!! Cleanest uhaul I've ever rented!HILDA G.
Customer did not leave a comment.Patricia A G. | Overall Experience
Very impressed with the staff and help they provided. Great location and easy access!Ramon H. | Overall Experience
Staff provide professional and courteous service.FRANCES G.
Customer did not leave a comment.TORHONDA D.
Always great customer service and clean environmentyolanda F.
Customer did not leave a comment.Jennifer W.
Customer did not leave a comment.DANIEL G.
Great customer service. Helped me pick out the proper storage unit for my things and did so to ensure I was satisfied.LATARIA M.
None, everything was great.CHRISTOPHER B.
Customer did not leave a comment.RUSSELL B.
Customer did not leave a comment.Donna K. | Overall Experience
Great service from clerk and other employeesOMAR R. | Overall Experience
Customer did not leave a comment.Gerold F.
Thank you to the women upfront for being patient and attentive!RICHARD G.
Customer did not leave a comment.Julian V.
Customer did not leave a comment.Tracy H.
U-Haul was so easy to work with. Christal was so helpful and friendly that we feel like we have a new friend. She even went the extra mile to help us with other stuff too. Thanks so much! We will recommend for sure!CHARLES OSTER C. | First Impressions
Customer did not leave a comment.KIMBERLY DALE D. | Overall Experience
Facility was very organized and well maintained. Super impressed with the helpful staff.Ramon H. | First Impressions
This is the most efficient uhaul I have ever been to. The people here are friendly, helpful, and they take care of business right. I love this uhaul and I will never go to another. This place is the best.LORRI C.
Customer did not leave a comment.JAMES J.
Customer did not leave a comment.Keith Anthony H. | Overall Experience
Well taken care of. Crystal Snider thank you so much for taking care of us as customers.Olivia Alicia A. | Overall Experience
thank youJuanita P.
Customer did not leave a comment.Arthur T.
This is the best location where customer service THRIVES! The staff goes above and beyond to make sure my options accommodated my needs!Mshindi S. | First Impressions
Customer did not leave a comment.Mshindi S.
Customer did not leave a comment.NANCY GAIL B. | Overall Experience
Customer did not leave a comment.Patricia A G. | First Impressions
Customer did not leave a comment.JESSICA B. | Overall Experience
Was very quick and easy. Vehicle was clean and had no problems making the trip.James G.
Customer did not leave a comment.Kristina E.
Customer did not leave a comment.MORGAN ASHLEY H. | Overall Experience
Los elegiré siempre!Cristal fue muy amable y me tuvo mucha paciencia porque no hablo fluido inglés.Volvería a elegirlos!GUSTAVO FABIAN B. | Overall Experience
Customer did not leave a comment.PAUL R.
I didn't catch the gentleman's name who checked me in, but it was Memorial Day and he was there with a great attitude. There were signs directing me where to go for drop off. The property was gated, but the gentleman checking me in was at tentative and promptly opened the gate upon my arrival. He was helpful, friendly, and made the check in process quick.Manuel L.
Excellent customer serviceKeosha Nyree M. | First Impressions
Service was great. The attendant Crystal Snyder is A1 AWESOME! She needs recognition for all she does. I've worked with her in he past and she is why I went back to Uhaul.SONYA MARIE J. | Overall Experience
Customer did not leave a comment.MICHAEL WAYNE B. | First Impressions
Customer did not leave a comment.JESSICA B.
The agents at this location are so nice and helpful! Renting the u-haul was the easiest part of my move. Thank you so much!Kellie M.
Customer did not leave a comment.Larquisha Darshawn B. | Overall Experience
Customer did not leave a comment.LaKesha G.
All employees helpful, courteous, and property well maintained.âââââBrent E.
My only dissatisfaction was that the truck barely had any gas which caused a delay in our plans and schedule for the day. It would have been nice to have at least a half a tank, due to this location, there's not a lot of close gas stations - so it was an inconvenience. But other than that, it was a good experience.Jody C.
Customer did not leave a comment.Lester N.
You need to prorate if only a portion of the month is used. We can’t always exit on the day we are billed. Also if we rent a truck and qualify for a month free storage we should be able to apply that to an existing unit.Keith Edward H. | Overall Experience
Everything was amazing.Mia W.
Staff was very nice and friendly. Enjoyed talking with them about the rental of space. Very helpful.Howard Wayne B. | First Impressions
Customer did not leave a comment.Beth Martin B. | Overall Experience
Thanks the the manager I forgot her name but you rock and thank you for everythingMONICA RENEE B. | Overall Experience
Needs no improvements and Crystal's customer service was AWESOMEChaderick N.
Customer did not leave a comment.MARLENE ANNE W. | First Impressions
People were very accommodating and nice. Very pleasant experience.Elicia M.
Very friendly and professional. Walked me through the entire process while helping other customers and answering phones.MARLENE W.
Associate went above and beyond. Very, very helpful. Great experience.Keith H.
I was given a bottle of water for free after moving and bringing the truck back very nice everything went very well thanks againPaul C.
Good peopleDonald Ray M. | First Impressions
Property manager... can’t seem to remember her name but she’s freaking awesome and was so helpfulMark Anthony C. | Overall Experience
Nothing at allðŸ˜ðŸ’ªðŸ¼Kendra H.
Everyone was excellent and friendly, would use their services again. Was not happy about calling references for rentals on the spot but that is my only complaint about uhaul as I am retired and don't have very many references, all family is no longer living.JAMES C. | Overall Experience
Great service and clean facilities.Jason Scott H. | Overall Experience
Satisfied with our U-Haul in our location. Crystal is an excellent person to work with. She has the answer to issues that may come up at her location. She is a real 24/7 director/manager all the times we have needed her services.Willie Perry E. | First Impressions
I highly recommend this place. The place is very clean as well as the truck rentals. Always a fresh clean smell. Crystal is AWESOME and very patience with us older folks. She doesn't rush you. I rented a van and the process was fast and easy because of her help. If you want first class service rent here.MariaLucy L.
Crystal was awesome. The new van was perfectTRAVIS R.
Customer did not leave a comment.WILLIAM JAMES H. | First Impressions
Crystal has a class act at her facility. Excellent service. Very knowledgeable people.BEATRICE S. | Overall Experience
The young lady was very nice and helpful. I love working with her. She’s great!!!Ivory L. S. | First Impressions
Great service from the friendly staff. Nice and strong trailers for rent cheap.Cynthia G.
Customer did not leave a comment.Sonjia S.
Brandon the General Manager went above and beyond to help me on my move. His customer service was truly outstanding and made my move to le marque easy and stress free. He went above and beyond the scope of his job to assist in every way possible. Brandon is a model employee and a great manager.BRETT A D. | First Impressions
I have used U-Haul many a times in my life and even use them for state to state moves. Never had a problem and did not have one this time either. The woman who took care of me and my needs for the day was cordial knowledgeable and extremely well versed in what she needed to do. The computer system was completely down and not working. She made everything work so that I could get my rental. This woman deserves a raise and then some.MATTHEW GENE L.
Crystal and the staff were amazing! Brandon was awesome as well. He was always friendly and accommodating my overall experience was really good. However, the rent increases and late fees are ridiculous. The only reason I’m giving 4 stars is because of the awesome staff.SHIRVONNE A P. | Overall Experience
Excellent customer service everything was just excellent.DONNIESHA S.
great custumer service. thanksCarolyn Hill C. | Overall Experience
Customer did not leave a comment.Troy James JR R. | Overall Experience
Everything was Good â¤ï¸BOBBY W.
On my opinion the customer service was excellent! At this time is nothing to improve ðŸ‘ŒMartin J.
Thanks to the lady that helped me out I forgot her name but she was nice and kind to me.MONICA RENEE B. | First Impressions
Initially, I only had an international driver's license, not a Texas driver's license, so I was denied the use of U-Haul trucks when I visited a local dealer. Then I had to go to the nearest U-Hall store, and I asked the manager to let me use the U-Hall truck only with an international driver's license. He managed to get me to use the U Haul truck. Thank you for his kindness.Kento H.
Customer did not leave a comment.Jamarcus E.
Customer did not leave a comment.VICKI LYNN P. | First Impressions
Customer did not leave a comment.PATRICIA D.
My drop off location didn't do their job and scan in my trailer on the day I returned it. I am now being charged an additional 7 days and was given a $300 bill for a trailer I had for a day and a half. I am currently trying to dispute the bill but I am being given the run around and I refuse to pay this bill. I needs to be corrected asap. And the rental drop off location was not my scheduled drop off location on this online review form. That's probably why I am being charged additionally.LEANNE S.
Customer did not leave a comment.Sandra M.
The best place to handle your storage needs.John Robert H. | Overall Experience
Awesome service and staff. Thank youJudith C. L. | Overall Experience
Customer did not leave a comment.Mohammed Z.
Everything went so well the young msn that helped me was so nice, I really thank him.Jearlean M.
Manager Crystal and the staff are super friendly and helpful. Would recommend to anyoneRUSSELL ALLEN C. | Overall Experience
Good customer service.... Appreciate everything that them guys had did Thanks you so much for your time and service..ANDREA R.
Great jobLINDA G.
Everything was fine and the great.Rita K.
All my things on my storage was destroyedmichella j. | Overall Experience
Customer did not leave a comment.DEREK SCOTT L. | Overall Experience
Wonderful customer service very polite and understanding of my needs.Shada Leigh W. | First Impressions
Crystal in la marque Texas was amazingDOMINIQUE G.
Customer did not leave a comment.Elizabeth C.
Customer did not leave a comment.JEFFERY CARLTON A. | Overall Experience
Everything was perfect!Wendy G.
Crystal was amazing her customer service skills and excellentYVETTE LEE F. | First Impressions
Customer did not leave a comment.Kevin P.
Crystal and the young man helping (did not get his name) were nothing short of amazing! From the very onset of calling to schedule truck return. Crystals customer service was second to none!! She made a very long, stressful move less so. Crystal showed care and compassion for me that most people don't care enough to bother with! Uhaul LaMarque, Texas has someone very special with Crystal. She should be commended for her care of the customer 1-million times! Also, the young man helping who’s name I did not get! Both are exceptional employees! With great thanks, Robert Wayne Jordan RNROBERT WAYNE J. | First Impressions
Customer did not leave a comment.Sandra V. | First Impressions
Staff was super friendly and very helpful. Thanks!JANET DODSON M. | Overall Experience
Customer did not leave a comment.GINGER MARIE B. | Overall Experience
This location goes out of its way to help and satisfy the renters. The staff is friendly and helpful and the manager, Chrystal, if great! They've earned everyone one of those five stars.SUZETTE REES L. | First Impressions
Crystal is a god send. Always smiling and helping . thank you crystal for meeting all my storage needs over the years. You will always be successful.ROBERT ALLEN M. | First Impressions
Staff and Place really was Awesome! Always great service especially if your old like me lol! The GM manager Crystal gave me excellent service and helped me. it's nice to have staff that cares about their job snd customers. She took her time with me and didn't rush me. All trucks, Vans are always clean and smell fresh. No one should ever have a bad experience here. If you did it's not uhaul's fault. I moved a head board and it was the perfect size. Five stars to this place. Beats all the other uhaul and Avis rental . Crystal is Awesome!!! Abigail checked me in today and was very polite. P. S. No one paid me to say this l! I never comment on anything. But this UHAUL is my favorite from now on.MARIA L.
Customer did not leave a comment.Shea B.
Everything was a great serviceRoberta G.
Customer did not leave a comment.LATONYA RHOADS D. | Overall Experience
I’ve rented here many times. Extremely well run facility. Crystal is tops. Providing positive customer experience is her business, and she clearly takes it very seriously.Shirley Marie M. | Overall Experience
Customer did not leave a comment.Janet Marie A. | First Impressions
Customer did not leave a comment.WILLIAM THOMAS C. | Overall Experience
Customer did not leave a comment.CARLTON T.
Customer did not leave a comment.HARVEY M. | Overall Experience
We rented for 8 months and were always taken care of. Thank youJEFFREY ADAM S. | Overall Experience
The owner of the location were always helpful and friendly. We had numerous of conversations and her staff were amazing. If I ever want to store some things I would go through her location even if it’s out the way.KEISHA LASHA S. | Overall Experience
Crystal snider was professional and took care of all your needs calming you down after a stressful move before and after i trully appreciated her and all the guys who work there..thank you so muchLAVONDA KAY M. | Overall Experience
Customer did not leave a comment.DAVID D.
Fantastic and quick servicePEGGY L. H. | First Impressions
Paid with deposit and it's now 5 days later and I never got back my money that was left over from the deposit.Jessica B.
Customer did not leave a comment.Cajun Navy R. | First Impressions
Customer did not leave a comment.RENEE E.
The only problem I had was that you had to rent the storage room again for another month. I only needed it for 4 more days I didn't like that but otherwise it was okaySherry Lynn H. | Overall Experience
Crystal was so helpful and made it easy for me with the storage even when I got behind on my payment would definitely recommendTreveone M. | Overall Experience
Customer did not leave a comment.JIMMY G.
They go out of their way to work with you.Marcus Anthony O. | First Impressions
The ramp was covered in glass. They forgot my mattress bag. Overall they were nice and fast.KELSEY J.
Crystal was outstanding. Great customer service.John B. | Overall Experience
Customer did not leave a comment.Erica Brittany P. | Overall Experience
Customer did not leave a comment.Steven M.
Customer did not leave a comment.NINETY HARNOIS L.
Customer did not leave a comment.CAVIN CHARLES S.
Customer did not leave a comment.NINETY HARNOIS L. | Overall Experience
I experienced perfection. Abigail is totally and completely professional and answered all of my questions. The duo worked seamlessly to provide a great experience. I was in and out in about seven minutes and the equipment was spotless.Bernice L.
Customer did not leave a comment.MARTA R.
Friendly helpful and amazing.Sergio Anthony R. | Overall Experience
Customer did not leave a comment.FREDDIE JOE JR M.
Customer did not leave a comment.Sharron M.
Customer did not leave a comment.Lauren Kent H. | Overall Experience
Customer did not leave a comment.FELICIA EVONNE H. | Overall Experience
These folks are very friendly and helpful. You’ve never been in a u-haul like this one. All kinds of curiosities and interesting things to look at and purchase. If your looking for something different for a gift, this is the place! Go look.Shirley Marie M. | First Impressions
Crystal is the best.Treveone M. | First Impressions
The facility was clean, organized, secure and well lit. The staff, including the owner, was friendly, knowledgeable, helpful and accommodating. Uhaul made our move so much easier. This was a great experience and I would use them again.LAWRENCE WAYNE H. | Overall Experience
Outstanding facility and staffSTEVEN RAY W. | Overall Experience
Customer did not leave a comment.PHILLIP ERIC S. | First Impressions
Customer did not leave a comment.William Louis C. | Overall Experience
Customer did not leave a comment.BRIDGETTE ANN J. | Overall Experience
I only left because I needed a storage with a 14’ door for a motor home. If this had been available at this location I would absolutely have stayed. The facility is great and the staff has always been very helpful in every way possible. I am sad to have to move.Charles Wayne c. | Overall Experience
Customer did not leave a comment.matthew thomas a. | Overall Experience
Staff was very helpful and professional, would definitely use this location if needed in the future and would highly recommend friends and family.John andrew D. | Overall Experience
If I ever need a storage again I will come there staff wss very friendly and nice no problems and emailed me and everything very nice people andSparkle Shavonne Shante D. | Overall Experience
Customer did not leave a comment.Tracey Denielle S. | First Impressions
Customer did not leave a comment.BRUCE H. | Overall Experience
Crystal and her staff are always above and beyond! Some of the best people. Always a pleasure!Christin W. | First Impressions
Customer did not leave a comment.LAWRENCE LANE R. | First Impressions
Customer did not leave a comment.Charles Alvin G. | First Impressions
Very friendlyKENNETH LEE M. | First Impressions
Customer did not leave a comment.Rochelle Marie G. | First Impressions
Brandon was very helpful and informativeAlonzo R. | First Impressions
Crystal is great!HERBERT S. | First Impressions
Crystal and her team are extremely courteous and professional . She has been extremely accommodating and helpful during our move. She is willing to go above and beyond to provide a great customer experience.ROBERT LOUIS W. | First Impressions
Customer did not leave a comment.HARVEY M. | First Impressions
They went out of their way for us.Tina H. | First Impressions
CRYSTAL IS GREATEDWARD BRUCE J. | First Impressions
Customer did not leave a comment.William Louis C. | First Impressions
Great customer serviceSHERRY K C. | First Impressions
Everyone was nice and helpful. Big and clean facility.Manuel D. | First Impressions
Very good communicationsBRUCE H. | First Impressions
Crystal is exceptional.STEVEN RAY W. | First Impressions
Very friendly, and the process didn't take long. The unit and property itself was very organized and clean.Linda Gale J. | First Impressions
Great experience!!!IRMA ROMERO M. | First Impressions
Staff very helpful!! Facility clean and well maintained.Theresa Dean K. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
Propane service delivered straight to your door!