Customer Reviews for U-Haul Moving & Storage of Manteca

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Manteca

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Sriram N.
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Excellent service

Elisa M.
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I rented a 15’ truck and I drove 36 miles and ended up having to put $33, which was 12 gallons in gas, to fill it back up. That was very displeasing.

Michelle S.
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Customer did not leave a comment.

Yvette R.
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They always over charge

Tina M.
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Customer did not leave a comment.

James D.
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Customer did not leave a comment.

Margarita V.
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Rude employees at this location.

Thomas G.
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Customer did not leave a comment.

Bobbi A. | First Impressions |
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Robert B.
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Yama B.
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Joseph S.
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Miguel A.
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I had a wonderful experience,i would come back to this location,thanks for all the help.

Jim B.
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Customer did not leave a comment.

Amelia N.
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Customer did not leave a comment.

Vanessa B. | Overall Experience |
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John D.
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Customer did not leave a comment.

Ginamarie C.
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Rude customer service wasn’t aware of additional fees

richard s. | Overall Experience |
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Feel free to call me if you would like to know why ive given these ratings. This was a terrible experience.

Veronica O.
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Customer did not leave a comment.

Dan C.
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Jeff R.
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Jeff R.
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Kelly G.
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U-Haul's equipment is old and tired, and not particularly clean. This location is better than most.

Jose A. | First Impressions |
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Customer did not leave a comment.

Richard D.
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Pauline the Manager and Hector the associate are excellent. Both professional, and a blessing to have met.

Nicolas M.
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Excellent experience, great staff. Location was crowded on both pickup and drop off, staff handled it with ease.

David M.
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Customer did not leave a comment.

Manoj J.
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The 10’ van had oil in the cabin and very slippery. Fortunately, I was wearing slip resistant safety shoes. Looks like there was an oil spill and cleaning was not proper to remove oil.

John T.
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Customer did not leave a comment.

TaLena P.
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Customer did not leave a comment.

Faustino R.
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Slow line but overall great service

thomas k. | First Impressions |
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N/a

Don G.
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Customer did not leave a comment.

Jane M.
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Customer did not leave a comment.

Philip D.
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Customer did not leave a comment.

Maheshwari N.
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Great service and all staff was very helpful and polite. Answered all my questions. 1190 S Main St Manteca, CA 95337

Claudia R. | First Impressions |
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Customer did not leave a comment.

Dennis S.
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Was fast and professional. And saved us lot money. Thank you Manteca Ca.great job

Juan C.
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I had to wait in line to pick up the keys. There is no sign/instructions to "skip the line" after completing the mobile pickup on the app. Friendly customer service at the counter

Joel Q.
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Customer did not leave a comment.

Ashraf D.
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Customer did not leave a comment.

Kevin B.
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Peter A.
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Well the trailer was dirty with feces and urine. I cleaned it out. The wait time is so long to pickup and return. But the unit was good.

Tammy C.
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Customer did not leave a comment.

Seth B.
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Customer did not leave a comment.

Gary P. | Overall Experience |
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We appreciate the great customer service that Tasha provided during final check out. She definitely went above and beyond. Thank you Tasha. The Parkers.

Gregory D.
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Great customer service getting set up and when I returned the trailer. I would definitely use this service and location again.

Andrew S.
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Customer did not leave a comment.

Alan D.
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Very polite customer rep

ANA V.
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Thank you Datasha! Always the best service! We appreciate you! Jose & Ana Vides

leticia M.
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Hector was awesome !!

Warren W.
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Everything went as promised. The truck had over 130,000 miles, but it served my purpose. I am pleased.

Amandeep B.
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Customer did not leave a comment.

Rebecca S.
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Customer did not leave a comment.

Michael P.
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Everyone was very professional and knowledgeable and nice.

Elliott S.
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Customer did not leave a comment.

Ronald M.
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Jonathan Y.
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Customer did not leave a comment.

Kajuana B.
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Brian and staff were efficient, helpful, and welcoming.

Liz or Mario G.
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Drove up, worker checked in the truck done in less than 5 minutes.

Sarah B.
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Datasha, was amazing! It was a very last minute need and she was super cool to work with and got me into a truck that worked. Very friendly and helpful, and made sure everything was checked off before I drove off. I was in and out in 10 minutes. I will definently use this location again in the future.

Brenda W.
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Fantastic customer service, even when busy, let you know you will be helped soon. Truck clean, right size for moving items, fairly easy to drive - big step up to climb in an out. Very pleasant experience.

Francis S.
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Customer did not leave a comment.

Dan A.
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Friendly and helpful staff. I arrived a few minutes early for my 0800 pickup appointment and was on the road by 0805. Weekend use would likely by slower because of rental volume.

Patricia W. | First Impressions |
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We arrived close to closing time but felt the employee gave us his full attention

Amanda C.
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Customer did not leave a comment.

Johnathon A.
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Lost paper work

ANA V.
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Thank you Datasha, as always you provide us with superior customer service! We appreciate you! See you again soon! Very happy customers, Jose & Ana Vides

Jordan L.
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Great really nice people

Grace A.
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Customer did not leave a comment.

Enrique G.
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Nice crew and highly recommended.

Sidaly T.
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Customer did not leave a comment.

Ronald S.
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David R.
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When I pickup the truck I was waited on by Paulette Martinez, she was great and made the process go smoothly, she covered all details and l had no question. Also, when I returned the truck, that process went smoothly and the staff made the check out quick. Thank you.

Richard D.
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Customer did not leave a comment.

AMBER S. | Overall Experience |
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I want to make a point to send a HUGE THANK YOU to Shelly in facilities!! She was always so helpful and always super nice!!! She is definitely amazing! Cannot thank her enough!

Bruce B.
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Customer did not leave a comment.

JACK B. | First Impressions |
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Tasha explained the whole storage process like a Pro , she even found me a unit by the door. Best part was I received a free pad lock with Month free. Tasha has superb customer service skills !!

Pritam D.
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Customer did not leave a comment.

Johnathan F.
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Raul M.
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Charles P.
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Luis V.
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Kelly A.
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Pay attention to mobile checkin- I've used it twice now and both times there was a mix up with my assigned vehicle being given away to another customer- followed by a long process to correct assigned vehicle. Calls to a head office etc. I've never made it out in under 30 mins even though I completed everything online already.

Julio F.
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Customer did not leave a comment.

Michael T.
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Screwed again ... second time I’ve used U-Haul in 6mo. Second time they’ve screwed me. I dove 16 mi. The truck gets 12 miles to the gallon. The fuel tank was just below half tank when I picked it up. I put 10$ in which equals 36 mi. The tank was at half when I drove in. It was CLEARLY parked at a slope I pointed it out. The guy said “fine! We won’t charge u for any fuel then” and here I get a receipt today four days later that they billed me for FUEL!!!! You people are horrible criminals. If you had any competition you’d go out of business!

Chris C.
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Customer did not leave a comment.

Maria G.
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Fire these people

Eddie J.
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Customer did not leave a comment.

James A.
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Nothing. Great service

Leah B.
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This was the best uhaul I have dealt with. The guy who helped me was very nice and helpful.

Ana V.
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Always a great experience at Uhaul Manteca. Thanks to Chris for checking us in, and thanks to Datasha, for checking us out. You guys rock! Ana Vides, Casa Royal staging & design.

Mayra V.
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Customer did not leave a comment.

Kenneth L.
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Customer did not leave a comment.

Steven B.
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Customer did not leave a comment.

Maria M.
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Customer did not leave a comment.

Pauljason G.
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Jose S.
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Customer did not leave a comment.

Tanner C.
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With in 15 miles I had a tire blow out on the vehicle transport trailer. Sat on the side of the freeway for 3 hours. Sitting on hold for 15 min. The person I spoke with about where I was located was not very good. Hard to understand. Never called me back to confirm somebody was coming to help. I know they can’t control a blow out but the process to get me back and running on the road was terrible.

Teresa W.
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Customer did not leave a comment.

chris K.
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Customer did not leave a comment.

Sharon J.
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None

Jose V.
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Best Uhaul in Manteca! Thank you for your excellent service Paulette and Cole, we appreciate you.

William B.
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My only problem is the pricing.. you advertised 19.95 a day for a pick up. I used truck for 2 hrs.. went 80 miles and price went up to $120.00 plus 25.00 to refill gas I used.. far from advertised $19.95 a day price..

Vyke H.
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Great and prompt

Vikram S.
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Had a hitch installed at this location two weeks prior to getting the Uhaul. Went the day of to pick up the Uhaul and the lighting system would not work, tried two different enclosed trailers. Was told that I would need leave the vehicle. I had 15 people waiting for me at my home so that they could load this trailer up and we could go on our vacation. 3+ hours later I picked up my car from this location with the trailer working, finally. The attendant was good but did not try to fix the problem, instead said that this was the only option. We are lucky the trailer was installed/fixed when it was so I was ultimately thankful but the experience overall was not pleasant.

James M.
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Tasha and Brian are absolutely amazing, they deserve a raise for their outstanding service

Saleh S.
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Replace the manager with a professional person who knows how to manage a business. Hire more personal

Samuel L.
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Check in took pretty long. There just weren’t enough people working when I checked in. Took about 20 minutes just to get to the front of the line to start the process.

Nina T. | First Impressions |
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Very unorganized. 45 minutes, i was there, my reservations was shown to them yet they say they don't have it. the 39.00 5X is false advertising, i got a 5X5 for 15.00 more + insurance.

GINGER S. | Overall Experience |
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everyone helpful

Michelle T. | First Impressions |
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The gal that helped me was amazing and well deserves that manager position when in comes available. She was quick, sweet and on top of things. Im sorry I dont know her name. I think its tayden.

SHERRY S. | Overall Experience |
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although lies were long at times employees remained patient, courteous and professional. Overall good service and experience throughout my moving experience and need of storage units as well.

Teresa L. | Overall Experience |
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Everyone always takes great care of us there! Paulette runs a great business!

Steven W. | Overall Experience |
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Nice place to store your extra items

Lauretta W. | Overall Experience |
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Great friendly service

MARIE M. | Overall Experience |
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I really liked the service I recieved while storing my things. I would definitely recommend your facility to friends. The space was adequate and it was nice and clean and the price was great. Thanks a

Keith M. | First Impressions |
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The staff was very helpful and accommodating when I needed to change the size of my storage unit. The facility is very clean and secure.

ALBERT C. | Overall Experience |
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i always use u-haul for my moving and storage needs.

Dian H. | First Impressions |
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Wonderful service. Everything went perfectly.

Shybria C. | Overall Experience |
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Very good experience.

Narciso A. | First Impressions |
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Excelente service and security that makes it easier for you to store anything you want thanks UHAUL And it's employees.

SHERRY S. | First Impressions |
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Employees were exceptionally kind, patient and professional. They went out of their way after closing to accommodate my immediate need of additional storage at the last minute as we were unloading

ERIN L. | Overall Experience |
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Superb pricing. Excellent customer service. Great hours. Easy online payments. I loved everything about Manteca Uhaul.

STEPHANIE B. | Overall Experience |
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Great storage experience

Jeaneth P. | Overall Experience |
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Accessible, well-maintained and secured. Will definitely recommend!

Deborah n. | Overall Experience |
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I was very impressed with the staff!! They were always busy but took the extra time to help me with all my questions. I wish I could give them more stars!!! Thanks for the great service experience!

Ollie R. | Overall Experience |
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I was very satisfied with your facility and would be pleased to recommend this location to anyone needing extra storage.

Tommy R. | Overall Experience |
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Negative 5 stars. Rent got raised for no reason, and you have to pay extra to access your storage 24hrs a day. This is the worst place I have ever been. Horrible attitude from all employees.

GREGORY G. | Overall Experience |
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Easy online return and grateful for 24 hours drop off.

donn h. | Overall Experience |
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Many thanks to everyone at the facility. Special thanks to Paulette when she locked the U-Box for me after noticing that my loaders failed to do so at the far end.

Susan C. | Overall Experience |
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Very pleased with this location

Constance C. | Overall Experience |
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This is probably the cleanest facility that I have been in. The staff is very friendly and attentive.

Jacque F. | Overall Experience |
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we only needed small storage for a month, so this worked out great

Jerry P. | Overall Experience |
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Great location also right off the freeway. By far the best of any we looked at and felt our belongings were safe here and they were.

kay m. | Overall Experience |
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My only two negatives were that it seems understaffed. There always seemed to be a long wait. Also when we were moving our stuff out of the storage unit. We saw two cockroaches on the floor.

carrie a. | Overall Experience |
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RON W. | Overall Experience |
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Need more staff people working to long of wait very slow.

Natalie C. | Overall Experience |
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Everything was great. Easy access in and out and security is top knotch. My only complaint is the hours. Closing at 7 makes it very hard to get there in time when you get off work at 5:30

MARCO O. | Overall Experience |
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Great facility

Carole D. | Overall Experience |
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There was a very long wait. You coul have used another associate.

No reviews have been submitted for this location.

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