Great customer service and friendly staff. Easy check-in and check-out. I will defiantly use this location again!Darrin B.
U-Haul Moving & Storage of McDonough
McDonough, GA 30253
(Hwy 20/Exit 218 I-75S Take Left at Light iat Chick-fil-A)
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.clifford j. | Overall Experience
Brought the truck back an hour past due time but I called to let them know the highway was blocked and they still charged me another day. I don't agree with that at all I could see if it was 3 hours late to charge the extra day but at an hour not good especially when it's out of my control.RANDALL E.
Customer did not leave a comment.ERIC C.
Customer did not leave a comment.Robert S.
The U-haul rep did not dispatch the auto transport that I rented. When I returned it there was no record of my renting it. Nannette at U-Haul corporate, directed me to leave it on the lot and call the next morning which I did. I was charger $140 in late return fees because it took them 7 days to discover that the auto transport was on the lot!JIMMY P.
Thank you, wonderful experience!!!!BARRY M. | First Impressions
Need a way to speed up the process. The salesperson that helped me did a wonderful job!Reginald F.
I am big on customer service, and always give reviews. Coming from California and moving to ga. Is a big and stressful move if you havent ever experienced. Lol. But when I got to Uhaul, the staff was very professional and caring which is rare, from beginning til the end the staff listened and and took care of me like fam. I would recommend uhaul to all . The walk thru to my storage unit was great, and everyone smiles . Thank you thank you.JULIAN M. | First Impressions
Customer did not leave a comment.JAMES R.
Great customer serviceANGELIA S.
Customer did not leave a comment.MARQUIRIUS M.
Customer did not leave a comment.John C.
Customer did not leave a comment.RAYMOND C.
Customer did not leave a comment.Oneil E. | Overall Experience
Very clean truck and easy, no hassle process! Won't go anywhere else from now on!ALLISON P.
Stop overbooking online and leaving it to the employees of this location to fix the mess! Luckily customer service was great so I didn't cancel.BRANDY A.
Customer did not leave a comment.Brett M.
Customer did not leave a comment.JIMMY P.
Clear communication on policy and procedures when making payments with a credit or debit cardKIMBERLY W.
The lock was missing off one of my boxes and my jewelry box is missing. I ha e been trying to contact the building and having a lot of trouble.Sarita J.
Everything should remain the same, great experience and customer service!CHESTER L.
Customer did not leave a comment.GERALD D.
Customer did not leave a comment.jelargus A.
Excellent customer serviceMarcia L. | First Impressions
Have more car haulers at this locationMARLON G.
Customer did not leave a comment.KELVIN C.
There were roaches in my storage unit when I moved out my storage items.coretta j. | Overall Experience
Customer did not leave a comment.CORETTA J.
Customer did not leave a comment.Tresor R.
Staff members were very friendly and courteous.bobby L.
Have staff available and ready for questions or assistance. Staff should greet customers upon entry of the store.FELECIA T.
Customer did not leave a comment.RICHARD L.
Customer did not leave a comment.Kennita C.
Corey was very courteous, professional, knowledgeable, and quite helpful.Richard Q. | First Impressions
Customer did not leave a comment.DERRICK W.
Customer did not leave a comment.Ian S. | First Impressions
Customer did not leave a comment.Wendy D.
Customer did not leave a comment.richard f. | Overall Experience
Customer did not leave a comment.richard F.
Staff was friendly professional and helpful especially mr Coreyrichard f. | First Impressions
Excellent service by all employeesCAROLYN R.
Customer did not leave a comment.YOLANDA G.
Customer did not leave a comment.JOHN P. | First Impressions
Corey is amazingðŸ‘ŒJUDY L.
Customer did not leave a comment.LAKADIA G.
Customer did not leave a comment.Darrol H. | Overall Experience
Customer did not leave a comment.frances f. | First Impressions
Customer did not leave a comment.tom s. | Overall Experience
Never had a need to have a storage, but I was alway not a fan of storage. I must say this location exceeded my expectations. Going above and beyond. I don’t plan on storing anything in the near future, but will always recommend this location for anyone that is looking to store items or rent a uhaul.Marie H. | Overall Experience
The move was great with U-haul. Thank you!ðŸ˜ŠEdwina W.
I would like to see a buy back on the locks. Buy back for $5, sell for $10. I now have a lock that I will probably never use again.William P. | Overall Experience
Customer did not leave a comment.TERRI R. | First Impressions
To the Manager and entire staff it’s very hard to fine good customer service, but kudos to this location and the way it’s ran. Customer Service is superior. I would recommend anyone that’s looking for storage this is the place to go.marie H. | Overall Experience
Customer did not leave a comment.ST Clair B.
Customer did not leave a comment.Anton B.
Great customer service and I love that technology is used for the checkin and checkout process. Overall great experience!KEYSHA D.
My truck transmission was slipping. I was scared to drive it again to the location. My card for the storage unit didn't not work and I didn't want to bring another load and the office was closed. Asked to speak with summer. Waiting on her callNetia W.
Customer did not leave a comment.Melina E. | Overall Experience
Love u haulMarshalene B.
Customer did not leave a comment.Mark L. | Overall Experience
Customer did not leave a comment.Algernon T. | Overall Experience
Customer did not leave a comment.Laron S. | First Impressions
Customer did not leave a comment.Denise T. | First Impressions
Summer Robertson and the staff on duty were very professional and I recd 5 star care and instruction. Thank you!kenya c. | First Impressions
Customer did not leave a comment.Kim B. | First Impressions
Customer did not leave a comment.BRONDA W.
Customer did not leave a comment.Patricia B. | First Impressions
Customer did not leave a comment.Mona R.
Customer did not leave a comment.MARLENE R.
Customer did not leave a comment.Andre B.
I will us your storage facility in the future. I will recommend you to anyone.TERRI C. | Overall Experience
Facility is always clean and staff are helpful.Shante R. | Overall Experience
Customer did not leave a comment.SHANTE S.
You can make sure your other locations have what they say they have. We had to go to 3 different locations to get what we reserved to pick up at one location. This was very inconvenient & upsetting. We have been reimbursed for our troubles.David C.
This location was great. I tried to schedule here when I reserved but your system did not allow me to. The location I choose, would not accept the trailer, even though it was listed on my reservation. This was a great waste of my time trying to return the trailer. When I did find the location where I did return, they were very kind and helpful. The first, scheduled location that refused to accept the trailer really soured the entire experience. I will consider other options before choosing uhaul in the future.Kenneth M.
Customer did not leave a comment.WILLIE W.
Customer did not leave a comment.NICHOLAS C.
Customer did not leave a comment.CYNTHIA A.
I’m 62 years old and this was my first experience using a storage facility. I was blown away by the courteous and helpful employees. They went above and beyond to help me. Corey, Jordan, and Summer are the best!!!Kaye B. | Overall Experience
Customer did not leave a comment.HILARY O.
They have Great Customer service! The best I have seen in Years! Thanks TeamðŸ˜ŠJuanita C.
Customer did not leave a comment.ADORA R.
Customer did not leave a comment.ARIC R.
Customer did not leave a comment.ANTHONY R.
The problem that I had was trying to rent a vehicle onlineKEVIN C.
Customer did not leave a comment.KELLON R.
I received fast and courteous service. The U-Haul representative took the time to explain everything, ensured my contacts were legitimate and let me view the unit I had rented. Very clean and I feel my goods will be secure at this site.Gerald D. | First Impressions
Very nice and helpful staff. Impressive facility with a lot of carts and large elevator. Easy unloading.KEVIN W. | First Impressions
Customer did not leave a comment.TERRENCE T.
Customer did not leave a comment.FABIAN M.
Customer did not leave a comment.Nicole A.
Customer did not leave a comment.KEVIN PAUL K.
Customer did not leave a comment.DARRELL F.
Customer did not leave a comment.Claiborne M.
Customer did not leave a comment.JENNIFER S.
Customer did not leave a comment.RAYCINE H.
Customer did not leave a comment.ivan S.
Very pleasantly surprised by the whole experience. U-Haul has really stepped up their customer service and their use of technology make the process of renting a truck so easy!JOHN S.
Cory was extremely helpful to me and made the check in process very easy. The facility is very clean.MELANIE M. | Online Move In
Customer did not leave a comment.CASSANDRA P.
Customer did not leave a comment.WILLIAM W.
Customer did not leave a comment.tom s. | First Impressions
Customer did not leave a comment.KIM B.
Uhaul container arrived 6 days after the schedule day. Two of my dressers was broken. Customer service has a poor following process . I am still waiting pending for my refund $50.00 per day of delay penalties plus damages.Juan M.
Gigantic assortment of equipment to rentJAMES G.
Customer did not leave a comment.GRETA D.
Nothing- quick and easy. Awesome customer serviceKelly W.
Customer did not leave a comment.PRECIOUS L.
Customer did not leave a comment.amber D.
Customer did not leave a comment.KAYE B.
Customer service personnel were very friendly & helpful on 10/10/20 . Turn in process was a breeze. I definitely will us this facility again.DARRIN B.
Customer did not leave a comment.Joseph D.
I have been amazed at the pleasant attitude of the workers at all these locations. I'm not sure how you can improve on perfection. Just keep up the good work.JAMES S.
Customer did not leave a comment.LAKENDRA S.
Had to wait a very long time to get someone to help me even though there were people sitting behind the counter. Then not friendly at all. But I got the unit. This facility needs some management b/c if only one person can help you at the counter and that person is helping some one else you just stand and wait till that person returnsRebecca B. | First Impressions
Everything's fineToborris M.
Customer did not leave a comment.Amber D.
Customer did not leave a comment.TERRENCE J.
Keith made things so easy. Great customer service!!TAMMIE D.
We go our of our way to rent here. Always awesome folks and they are ready to go !WILLIAM H.
Always friendly and efficient. Love this place - I go out of my way to rent or return here.WILLIAM H.
Customer did not leave a comment.REA K.
I called Saturday and put the remainder on another card and I see today that they charged the original card. I have been charged twice. I need someone to refund my money ASAP. Please call me at 404-374-8756MELANIE S.
The staff was friendly and courteous. Very professional staff.Roger F. | First Impressions
Customer did not leave a comment.Danielle B.
Nothing everything was great!ANTHONEY C.
Windshield was extremely dirty and air conditioning fan did not work.KEITH E.
Happy with service !!JOSEPH L.
Customer did not leave a comment.FRANK T.
The location qas exceptionally clean, employees all were so personable, polite, and professional with product knowledge and procedures. I wud definitely return if i need uhaul moving services.DONNA C.
to start i called to setup the rental and and uhaul sent to drug infested convenience store that there was no-one was there to assist me. and i couldnt get the trailer and wasted 2.5 hours trying to. then had to call back in the next day to get a different unit from a different location and everything went ok got the trailer made it about 75 miles had a blow out wasted another 2 hours waiting on the tire guy, then i got pulled over because there was no running lights. NOT A GOOD EXPERIENCERobert R.
Very clean, staff explained everything so I understood how to get into unit when ever I needed to.Barbara M. | First Impressions
Was great. Will use again if I need storage rental.Christopher M.
Customer did not leave a comment.MATTHEW B. | Overall Experience
Thanks to store management Mrs. Summer great help and assistance.Gerald O. | First Impressions
Customer did not leave a comment.toneille t. | First Impressions
On 8/30/20, I reserved a truck for 12:00 noon and I arrived to pick it up at 11:45 am. Once I got there and checked in, I was told that the truck wasn’t available to wait. They paged the driver for an ETA and was told he should be back in 30 minutes, so I decided to wait. I waited until 1:30pm. I spoke with the agent again to let her know I couldn’t wait any longer, I had a team of movers waiting for me at home. I lost time and money because I had to pay the team and still didn’t get any Customer service apologies.LINDA E. | First Impressions
Summer is amazing!!!! I have had to change my moving date multiple times. All 3 times I’ve needed help she was there with open arms. She truly made this experience very positive. I am definitely a returning customer.Tiffany B. | First Impressions
I would recommend more help on a Saturday. I waited over 30 minutes to close my unit. Unacceptableshonta f. | Overall Experience
I love this location. It is convenient and easy to access. Also, excellent staff!AM J. | Overall Experience
Corey was awesome. They were short staffed and he was being pulled all directions. He managed to keep a smile on his face and never rushed us. Made us feel like we were the only ones there. He is definitely an asset to your company. Way to go Corey !!!!Ashley F. | First Impressions
Keeping the grounds clean was very important to me. Like nails, and things can puncture tires. Nothing no worst than leaving a storage facility with a flat.Raheem E. | Overall Experience
I would use Uhaul againQuanette E. | First Impressions
When checking in for some reason my reservation was not found. No big deal, Summer (Store Manager) just went ahead and got me in the system. What I did not appreciate it not being offered the free first month of payment especially after she asked if I wanted to opt in to autopay. Even though she did not bother to explain that if I did opt in that I would qualify for my first month free. Only after referring another customer to her and that location do I find this out and when my husband inquired about it not only did she say that he had no authority on the account but that she couldnt help because it had been over 24 hours since we opened the account. We had to fight to get a credit (which we still have not received) which means there is more calling around, waiting and fighting to be done.maribel a. | Overall Experience
Customer did not leave a comment.Tresor R. | Overall Experience
The gentleman that helped me was excellent. He went over the details. He did a walk they with me to make sure I knew where my storage was. Very helpful. Customer Service is hard to come by now if days, but he’s truly make sure the customer was satisfied before leaving.Marie H. | First Impressions
A lot of my stored items had mold on it.Reginald J. | Overall Experience
Customer did not leave a comment.April H. | Overall Experience
Customer did not leave a comment.Sancheon W. | First Impressions
Customer did not leave a comment.William T. | First Impressions
Latisha??? was awesome!KADEEM C. | First Impressions
Customer did not leave a comment.Joan H. | Online Move In
Customer did not leave a comment.Stephanie S. | First Impressions
Customer did not leave a comment.WILLIAM C. | First Impressions
Customer did not leave a comment.Richa S. | Overall Experience
Customer did not leave a comment.Brandon S. | First Impressions
Was very fast and efficient would recommend anyone to go here for all there uhaul needsmoses w. | First Impressions
Customer did not leave a comment.Lessniesa T. | First Impressions
Customer did not leave a comment.Debra k. | Overall Experience
Very nice storage facility. They have everything you need for moving, transporting, and storing your items. They have carts on site for customer use to transport your items to/from the loading zone to/from your unit. Friendly staff.Michael T. | First Impressions
Customer did not leave a comment.Debra k. | First Impressions
I stored my RV at your facility and 1. Paved isle ways (Which never happened) 2. Waste dump station (which never happened) 3. Lighted storage area (Which never worked in my sanction from day one) 4. Power in the stall, Which you pad locked and took away the ability to access when I needed it. This quite honestly was the last straw because out of all things this is the reason I moved to your location. I was willing to stay despite not having paved isles, waste dump & lights at night. But when you pad locked the power boxes I decided to go back to where I was storing before.Bruce W. | Overall Experience
I have never had a bad experience at this location. The young gentleman helped me out. They have always been helpful too me. I will continue to do business at this location w Summer and her team.DEMETRIA N. | First Impressions
Both times I went to look at Uhaul as a storage place for my camper, I was impressed with the staff. They were extremely helpful and very friendly.gail n. | First Impressions
Customer did not leave a comment.ROBERT B. | First Impressions
Staff was very helpful and professionalDavid J. | First Impressions
I received a gift card for someone else’s mistake. I accepted a gift card that I can not use so I will not be back to uhaul for nothing. I wanted my money back and she said no sir you agreed to the gift card.Haywood C. | Overall Experience
I think instructions should have been posted in larger fonts most instructions I did not notice till after the fact or instructions should have been explained during initial visit. Other than that it was a great experience dealing won’t a company no complaints.Phil A. | Overall Experience
Customer did not leave a comment.Michael C. | Overall Experience
NonBary H. | Overall Experience
This is a very safe facility. After seeing the unit, I was convinced that this newly built facility was the safest place to store my items for a few months and not having to worry about burglary.Mark M. | Overall Experience
Customer service is top notch. The staff has been very helpful and accommodating.Rhonda G. | Online Move In
Summer was awesome - she made my transaction easy, and as quickly as she could with it being so busy. She never seems to lose her cool.Tamala P. | First Impressions
Customer did not leave a comment.Jacqueline t. | Overall Experience
Customer did not leave a comment.Joe S. | Online Move In
Customer did not leave a comment.BIANNCA V. | First Impressions
The guy was trying to help me but he was still learning certain things so I was with him and the young lady for an hour before starting and it closed at 7 for large door. Plus my storage size was not what I was told in customer service so basically I got a 10 by 15 with a small door when I need it the big door. I was delayed instead of right away service. I called the location and worked out.Haywood C. | First Impressions
Customer did not leave a comment.Brian F. | Overall Experience
Leonard was awesome! He took his time and made sure he was helpful with any questions we had about the storage unit or the Uhaul rental.Natadra B. | First Impressions
Customer did not leave a comment.Momo J. | First Impressions
I choose this location it was, close to where I live. Plus it brand new, however my sister, had had storage unit in Forest Park, Ga and rats n rats got into some of her stuff. Summer took care of me, she put me in a 5x 5 to begin with and my mom was like that won't work so we went with the 5x10. Plus it handicap accessible which is convenient for my mom.DAVID G. | First Impressions
The start-up and close out process was easy and convenient. I appreciate how easy it was to open the account and when it came time to close out the account, they were just as friendly and gracious. Overall, this was a positive experience.Sonia F. | Overall Experience
Customer did not leave a comment.Alexzandria H. | Overall Experience
Ms. Summer was a great help working with me in my financial situation. Thanks again.Gerald O. | Overall Experience
Lady who helped me very kind and helpful. She had patience with me as I forget very quickly things verbally told to me and I appreciated her retelling me things.Erin B. | First Impressions
Customer did not leave a comment.stephan k. | First Impressions
Customer did not leave a comment.Tracy D. | First Impressions
Love carts provide at dock easily to navigate through storage units dock heightPhil A. | First Impressions
Customer did not leave a comment.Brenda M. | Overall Experience
Staff was very personable and helpful.Julie M. | First Impressions
Excellent place and people, only one complaint, the RV lot needs to be paved especially the rows to avoid slinging rocks onto my truck and RV to avoid scratches and dings from the rocks. Tina Kenttina k. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!