1 hour+ and 3 customer service reps. Later and we still couldn’t access our storage facility building. Access code got us in the gate but wouldn’t open the building doors. Received “access denied” a dozen times. No other “check-in” station was available, which was noted on the keypad. Service reps. Said customer service wasn’t busy and could help us right away. Didn’t happen-were on hold another 15-20 minutes. We were on a tight schedule for friends needing to attend a funeral vigil, so made for an awful experience all around. Also there was no lock in our unit.Elizabeth G. | Online Move In
Customer Reviews for U-Haul Moving & Storage of Midtown at Louisiana
Houston, TX 77006
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Wine Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
N/Aquanethia r. | First Impressions
Customer did not leave a comment.QUANETHIA R.
Customer did not leave a comment.Melissa D. | First Impressions
Customer did not leave a comment.Lorena W.
Thank you!MIGUEL M.
Customer did not leave a comment.Brian L.
MOST IMPORTANTLYâ€¦The representative on-site, Artie, was top notch. I called with several questions prior to scheduling a pick up and he was a delight to work with. Please let him know how much we appreciate his service! The remote pickup online system is cluncky. It needs an overhaul.Cain B.
The storage is not air conditionedAHMEDESSAM IBRAH F.
The employee who helped me return my rental was extremely helpful. He was a life saver and helped me change my return time and check in my vehicle.Michael V.
It’s difficult to lease a space for a company. There should be a more simple process for that purpose. I’m waiting for a callback to assist us further on that request.Brooks B. | First Impressions
Pleasant experience, everyone was great to deal with it.MARIA R.
Customer did not leave a comment.BRIAN L.
Customer did not leave a comment.LAMAR V.
Customer did not leave a comment.RONALD F.
First off, I would like to state that 3 of the 4 staff members were absolutely amazing! Both gentlemen who got me checked in and checked out, as well as the gentleman who guided me through the gated area to get my truck had smiles on their faces and were extremely professional and courteous. The gal, I believe her name was Jennifer, I found to be extremely unprofessional and blatantly rude. To preface the entirety of my reservation and rental, I had reserved (via the U-Haul app) a pickup truck for the period of 24 hours. The pickup date/time was May 31 @ 8:30a with a drop-off date/time for June 1 @ 8:30a. Unforseen circumstances prevented accuracy of my scheduled return time, which I own completely on my part, but instead having returned the truck later in the day right around 1p. Now, instead of Miss Jennifer calling to inquire if everything was okay with the rental or to see when the truck would get returned, she had decided to go a much different route with it. I was in the middle of a conference call when she apparently attempted to contact my cell phone; therefore, I did not catch her call at that time. Immediately following that attempt, she then contacted the alternate contact listed on my reservation and informed him that she would have no other choice but to report the truck stolen at that point. Now, mind you, the truck is only right at barely 4 hours past the originally scheduled return time. Again, I own the fact I was late in returning the truck, but that gives absolutely no justified training for her to not only act in this manner and speak so poorly to customers, but to also flood this asinine behavior onto other individuals listed as an alternate contact yet have absolutely no ties to the rental vehicle itself. I will send this by stating that when I did make contact with Jennifer, simply to let her know I wanted to apologize for the lateness in returning the truck and that I would be returning it within the coming hour, she went off on me over the phone. I informed her that it was absolutely ridiculous to threaten a customer and his boyfriend with HPD involvement and take it to such a drastic extreme. I would say that she heard what I was attempting to say, but there is no way that to be possible when she felt the overwhelming need to aggressively talk over me the entire time on the phone with her. I will NOT be going to this location EVER again due to her completely unnecessary behavior, and quite honestly, I will think long and hard about whether to go to any U-Haul location in the future.Mason P.
This UHAUL facility is great! I walked in on Memorial Day and asked if they had a truck for a day rental...Artie and the other nice gentleman had my truck pulled up and ready to go in less than 10 minutes! The truck was well maintained and the price was extremely reasonable. Turning the truck back in was a breeze. I will definitely rent a truck from this UHAUL facility in the future and highly recommend! Thank you, Artie and the nice person who pulled the truck around for me. :) Great job; you were very helpful!KRIS K.
Customer did not leave a comment.RICHARD G.
Vehicle doors not functionalBrandon W.
Everyone here was great! Awesome experience!Vickie M.
Customer did not leave a comment.TAVARIS J. | First Impressions
Staff was very friendly, and helpful.Christian S.
Customer did not leave a comment.ESPERANZA A.
Staff was really helpful and personable. Keep up the good work.Richard E.
The location was fine, but my UHaul rental experience was poor due to the ill-designed booking and return software. I used online booking to chose my desired rental location and I submitted my order, only to discover at the time of rental pickup that my pickup location was altered to another one 20 minutes away. I was not notified that my pickup location would be somewhere other than the location I had chosen. When I discovered the change and called the distance location an employee reasoned that the change occurred because the vehicle I requested was unavailable at my preferred location. But it was available: I know because I cancelled my online order, drove to my preferred location, and signed a rental contract manually. My return experience was also poor. My return time was set for after business hours, and I was given instructions to check out online via my phone. However, the UHaul application requires tracing my phone location, but my phone wouldn't allow it. I followed UHaul's instructions for changing my browser location permissions (in Safari), but it didn't solve my problem. I called 1-800-Go-Uhaul and waited for 30 minutes without reaching an agent before I circumvented the technical bug by downloading another Browser. In all I spent an extra 1.5 hours today resolving problems from poor technology.KENDALL K.
Customer did not leave a comment.NICHOLAS W.
The manager Jennifer Holder is always very helpful. we call and need a van or truck on short notice and she always takes care of usXAVIER R.
Customer did not leave a comment.GERARDO P.
I was pleased.G. Asa J. | Overall Experience
I haven't received deposit back yet and it's been 7 business days.Audrey D.
Manager was amazing! Helpful knowledgeable friendly and made the entire process so easy and fun!Laura W.
Didnt have the add on equipment I reserved nor did they notify me ahead of time. Did not have available parking and was not specified beforehand.Derrick B.
Wine storage, access, et al worked fine for me for about 14 years. Only reason I ceased was my now smaller supply does not require off-site storage.ROGER B. | Overall Experience
Customer did not leave a comment.Elizabeth B. | Overall Experience
Check in and return couldn't have been any better. Both employees where friendly and efficient. Thank you.ELWOOD G.
Rude employees, truck had broken nobs in consolsMiles W.
Jennifer and her team were courteous and professional throughout the process. The equipment was ready right on time and was in great shape. I would highly recommendRobert F.
Customer did not leave a comment.ROSA D.
The online check in was inefficient and clumsy. And the check out was also ineffecient, with only one worker on the job with several customers needing attention.william M.
Customer did not leave a comment.TAMRA L. | First Impressions
Customer did not leave a comment.Myra P. | First Impressions
The manager, Jennifer, was not wearing a face mask. I will not return while COVID is an issue.Michael M.
Customer did not leave a comment.Julio T.
Everyone was very polite and helpful, it was a pleasure working with everyone. Thanks so much!Paul S.
Customer did not leave a comment.DOUGLAS E.
Customer did not leave a comment.David S.
This was my first time renting and driving a Uhaul truck. Jennifer was really great and patient with helping me and getting me familiar with the process. She really helped me out a lot. I really appreciate her.RENEE M.
Customer did not leave a comment.Vinayak M.
Jennifer was very helpful! She tended to my needs and went the extra mile to ensure I had a great experience. She also is extremely personable. Happy to have a storage unit at this location.Alscott W.
This location was amazing! This was my first time moving & first experience with a storage unit. The staff was beyond helpful from start to finish. Arty helped me get everything set up with my appointments and answered my questions thoroughly. Jennifer also helped me towards the end of my move and she was SO understanding and took the best care of me! With all of the ups and downs that come with moving, it was great to have such a professional staff on my side. I will be coming back here next time!!!Chanelle B. | Overall Experience
Customer did not leave a comment.ADRIENNE A. | First Impressions
The lady that manages the property is a real credit to your organization.STEVE W. | Overall Experience
Customer did not leave a comment.TAMRA L. | Overall Experience
Nope everything was greatAbraham P.
Customer did not leave a comment.JONATHAN M.
Customer did not leave a comment.ROY B. | Overall Experience
Customer did not leave a comment.KATHERINE G.
Customer did not leave a comment.Ruben M.
Customer did not leave a comment.Kathleen B.
Jennifer and her crew are a well oiled machine. Such a breathe of fresh air. Moving can be a traumatic event. It seemed to go pretty well with the support of a moving truck and some storage. The extraordinary people, there I would remember for sure...RICHARD A. | Overall Experience
Jennifer and her employees are a well oiled machine. Moving is so stressful. But it was tolerable because of the kindness . I would never forget about this place. When I need a moving truck or storage.RICHARD A.
It was a fantastic experience start to finish! The lady I worked with, Hannah, was professional, helpful, knowledgeable, and could not have been kinder. She is a true asset to your business. Thank you so much!MELISSA SUSAN A.
Customer did not leave a comment.BRANDON K.
Make sure you check the gas gage. Mine was wrong, I was told about 3/8 of a tank when I checked it was a little less than 1/4. I did submit photos from the app. I drove 24 miles total. Filled up with 2 Gals of fuel. When I turned in the truck the gage read a little above 1/4 tank. and took a photo. Talked to the attendant before he looked at the truck and I turned in the truck, he told me they added a $16.00 fuel charge, and would take it off. I asked why did you add a fuel charge before you even looked at the gage? It was like I asked him why is there air? I wonder how many people do not ask the questions and get charged for a fuel charge without deserving one. U-Haul has always had a shady Rep. I only rented there because of conveyance.edward M.
Just keep up the good workLATOYA C.
Excellent customer service!Ronald B.
Artie was very nice and helpful (as was Jennifer upon my return), but very frustrating for ALL that U-Haul's computer system was acting up -- creating significant delay for everyone. Also, would really be helpful if there was a parking option for customers like me who are renting for only a few hours.Michael G.
Customer did not leave a comment.Tyler M.
Very clean vehicle. Easy pick up and return. Friendly staff.Michael C.
Customer did not leave a comment.catherine y. | Overall Experience
Hannah Argue was the best..very prompt..Thank you for the wonderful service. Miss Johnson...stephanie J.
Everything was perfect.Douglas W.
The service was absolutely perfect, nothing needs to be changed! :)DANIEL RYAN H.
Customer did not leave a comment.DURRIYYAH G. | Overall Experience
Have my reservation with ALL the equipment I reserved. I couldn't pick the truck in the location I wanted so y'all made me go across town to pick a truck 2 hours later ðŸ˜¡. I will NEVER use U-Haul EVER again and will recommend nobody to use U-Haul again. Thanks for the poor service I really hope y'all fix y'all's business issues.MOISES B.
Friendly staff and clean facilities! I will highly recommend this location to all my friends and family.THADDEUS R.
Customer did not leave a comment.MARCOS K.
Customer did not leave a comment.Dave H. | Overall Experience
Staff was friendly & helpfulTHADDEUS R. | First Impressions
Customer did not leave a comment.JEFFREY K. | First Impressions
Customer did not leave a comment.COLLEEN O.
Got all my moving needs taken care of at this location and would do it all again. Jennifer and her team are awesome, and super friendly!Elizabeth B.
Customer did not leave a comment.Alvaro L.
Jennifer and the other girls who work there are really great, friendly and very helpful.Elizabeth B.
The two women working the store were super helpful and just fun to deal with it. Got everything I was looking to get. Were helpful in finding my storage and reviewing me on the van I rented. Good service, help and location.Elizabeth B. | First Impressions
Customer did not leave a comment.greg z. | Overall Experience
The lady at the desk was super nice end helpfulJOE R.
Quick serviceWILBERT B.
Customer did not leave a comment.Leticia F. | Online Move In
Everyone I interacted with were super friendly and helpful! I believe their names were Hannah and Jennifer. This was my first time renting a U-Haul and it went very smoothly. 10/10 experience.WILLET F.
Great service friendly super cool... 2 thumbs up!!!ERIK G.
Customer did not leave a comment.JEFFREY CRAWFORD D.
The staff at the Louisiana location was superb. They were always very friendly and so helpful. My entire experience with storing my antiques after Hurricane Laura was smooth.julie m. | Overall Experience
Customer did not leave a comment.KAREA B.
It would be nice, if possible, to have free or discounted parking for customers who can't be dropped off at this location.SANDFORD F.
Not much. Jennifer's great attitude and customer service keeps people coming back. This is the second chance I had the pleasure to get the great customer service she provides. Thank you Jennifer!SANDRA R.
Customer did not leave a comment.PAULO D. | Online Move In
Customer did not leave a comment.ERICA G.
Customer did not leave a comment.bryan R.
Customer did not leave a comment.Antara H.
Upon returning my vehicle I was told by the gentleman working that day to just give him the keys. I was not able to shift the charges from my credit card to my business banking account thus leaving me to explain the purchase on my taxes. The ladies in the office are always amazing and friendly but the gentleman is always busy or angry and seems to have a different process for doing things.Shawn K.
Where to park rental upon return if lot is full.BENNIE ALBERT JR H.
Both attendants were very helpful and knowledgeableKIRK J.
The customer service was excellent, it was definitely worth the drive. Jennifer was so kind and made things very easy. Way to go team! I would definitely recommend this location. Very professional atmosphere.DEMETRICE W.
Customer did not leave a comment.majid L.
My ratings apply to the outstanding customer service provided by Hannah at the Houston DT Storage Midtown at Louisiana. Thank you Hannah!MARGARET R. | First Impressions
Customer did not leave a comment.Richard H. | Overall Experience
Gate remotes are not included in the rental; you charge extra.Louis V. | First Impressions
This was my first time using a storage facility and a U-Haul truck and it was a very pleasant experience! It was great being able to get everything done all at one place. Thanks for all of your help!catherine y. | First Impressions
I appreciate the staff at this location. During these times with unforeseen circumstances they were very helpful while my belongings were in there facility.Brittany J. | Overall Experience
Customer did not leave a comment.christopher m. | Overall Experience
Very helpful customer service; navigated many options and Hannah helped me select the best option that works for me. Pick up and drop off was very efficient and swift. Truck was clean, ran great, and everything was in great working condition. No improvements needed but website to book reservation was a little tricky to understand rates and mileage use with regard to cost/charges for rental.anthony H.
Customer did not leave a comment.Tarcio C. | Overall Experience
Great service, very convenient and way cheaper than their competitors. 3 years flew by, thanks Uhaul.lenna r. | Overall Experience
Customer did not leave a comment.sandra M.
The process was so smooth and stress free, it made moving day so much easier. Thank you! The girl at the front (I forgot her name!) was a friendly face and explained things quickly and well!REBECCA S.
Customer did not leave a comment.MICHAEL L.
Jennifer was amazing. Wonderful personality and great customer service.Jose G.
Customer did not leave a comment.EDUARDO C. | Overall Experience
Outstanding customer service. Agent/manager was hospitable and efficiently solved my transportation accommodations along with advising of the available onsite rental office opportunities.KENTON W.
Jennifer was an outstanding help.Ryan R.
Customer did not leave a comment.CHRISTIE S.
Customer did not leave a comment.VIRGINIARUTH L.
Customer did not leave a comment.VLADISLAV Y.
Customer did not leave a comment.Christopher W. | Overall Experience
Customer did not leave a comment.Patrick M. | Overall Experience
The online process was easy The in store personal experience was Amazing Mr Artie was so helpful, and even when I picked the wrong size unit, he made the process to get a bigger unit very simple. He was very nice and knowledgeable about the units and knew exactly where to place me so I could have quick access to get in and out. As a Store Manager myself, I can appreciate when I receive Excellent Customer Service, and wanted to make sure I took the time to celebrate his outstanding talents. Tristain JacksonTristain J. | Online Move In
Customer did not leave a comment.Juanita J. | Overall Experience
Customer did not leave a comment.Justin W. | Overall Experience
Customer did not leave a comment.Antoni A.
Front desk lady was especially helpfulMELODY BRITTENHA H.
Customer did not leave a comment.WILLIAM G.
Everyone I worked with was very friendly and helpfulbrian C.
Customer did not leave a comment.can K.
Customer did not leave a comment.gary c. | Overall Experience
Customer did not leave a comment.JOATAN H.
Customer did not leave a comment.Edward C.
Customer did not leave a comment.Benita R. | Overall Experience
Customer did not leave a comment.Yaquelin P. | Overall Experience
I particularly like to comment one youngish lady ( I am sorry I don't remember her name - she was relatively new ) who always, always, always had the most personable way of engaging me and other customers who were there during the times I paid my rent. She deserves special recognition for her dedication to her job. She was on staff when I checked out around 1:00pm on Wednesday the 23rd if that helps. Thanks again for being there over these years....marcie A. | Overall Experience
Dry friendly & courteous staff. Good equipment..Ronald M.
Customer did not leave a comment.WESLEY S.
Customer did not leave a comment.AUDREY S. | First Impressions
I was given chance to get my belongings back. So I will definitely recommend this storage facility to other people.georgeann a. | Overall Experience
Good service safe place to store your belongingsCharis P. | Overall Experience
Customer did not leave a comment.Korede O.
The check out process was confusing and staff was a bit rude and seemed annoyed at my questions. Also, my unit wasn’t lit at all, and the hallway lighting did not work either so moving in/out was a bit tricky.Clarissa A. | Overall Experience
Too high the cost aren’t even comparable to other storage places in the area i won’t ever use you guys againDerrick D. | Overall Experience
Thank you for securing my belongings at your safe facility. You provided me with piece of mind knowing my items we secure .xaviera t. | Overall Experience
Customer did not leave a comment.Maya W. | Overall Experience
Customer did not leave a comment.Mary S. | Overall Experience
From the start to the end of my move,Amanda was very helpful assertive and helped me tremendously, With all that is going on with the pandemic she was extremely helpful, i really needed that consider every thing is so crazy right now. very attentive management.Carlos C. | First Impressions
Customer did not leave a comment.Augustine G. | Overall Experience
Customer did not leave a comment.Ross H. | Overall Experience
Amanda was fast, helpful, knowledgeable about the products you offered. She explained everything in a brief 1 1/2 minutes.... very professional...which I love! She is everything that I think service should embody!!!CLINTON S. | First Impressions
Great service @ this location. Ask for Amanda, she was awesome!!Olumide O. | Overall Experience
Customer did not leave a comment.mike s. | Overall Experience
Customer did not leave a comment.Jeffrey R. | Overall Experience
Customer did not leave a comment.Jatoria W. | First Impressions
Very friendly and extremely helpful it was the best experience I have had at any storage facility in Houston. They treat you like family.Richard l. | First Impressions
Amanda was excellent! Super helpful and friendly. She deserves a raise! Workers like her don’t come around often!!kendall b. | First Impressions
Staff has been very helpfulMary S. | First Impressions
very friendly and professionalMargaret A. | Overall Experience
Great team in staff, I had a great experience with every employee at this location.Randall M. | Overall Experience
Great service and convenient location. Amanda was great and very kind in all services!Hong Z. | Overall Experience
Customer did not leave a comment.Jeffrey R. | First Impressions
Customer did not leave a comment.QUANG G. | Overall Experience
Employee were always helpful. Artie is exceptionally nice.William P. | Overall Experience
Customer did not leave a comment.Eduardo C. | Overall Experience
Customer did not leave a comment.Brittany J. | First Impressions
There is a fee To have Access 24hrsBenito P. | Overall Experience
Bel Nita was such a model employee. Insightful, great advice. Friendly and patient. Just what a customer needed during this timeGerard M. | First Impressions
The place was perfect. The Place was clean and nice and seemed well-organized. Most importantly though, the folks there were very thorough, helpful and friendly! It makes all the difference in the world to have folks that care and you can tell they do! Thanks so very much.erik g. | Overall Experience
Great service and hospitality.Curtis C. | Overall Experience
Customer did not leave a comment.Benito P. | Overall Experience
First, when we were moving in the maintenance guy broke the sliding door (yes, he told us it was his fault) . When moving out, we hired movers at $109/hour to move our stuff out of the storage unit. In the middle of the move the maintenance guy tested the fire alarms and took down the elevators. We had movers sitting with no elevator service. The office only shrugged and stated “we’ve called the elevator service”. The movers had to finally use the stairs which was more time consuming. When we finished up and left, the elevator service still had not arrived. The maintenance guy knew we were unloading our unit, why would he proceed to take down the elevators? We ended up paying an additional $164 due to that error! My experience with U Haul has always been excellent until this. Not okay!Cherene A. | Overall Experience
My time at this location went very smooth.Hellen K. | Overall Experience
Excellent customer service, from GM to Associates.Pierre J. | First Impressions
You have the most amazing staff Renee is just awesome I love the customer service I received if i ever need storage Uhaul my choice and your location gets my HTown (Houston) referralDanielle R. | Overall Experience
I would like to thank Rene, there at the Louisiana St. office. She was there for me from the beginning to end. She was informative and made everything as easy as possible! Thanks Rene!Ryan M. | First Impressions
Pleasant and Professional Staff, Friendly and Kind , exceptional customer service! Satisfied Customer!!💯💯Kevin C. | Overall Experience
Amazing customer service from the office staff and property manager! They were flexible with my needs and helped me so so much! Highly recommended!Ashley D. | First Impressions
Very friendly staff, very helpful,Benito P. | Overall Experience
Very professional and friendly , very pleased with the serviceBenito P. | First Impressions
Staff did a good job.RENA H. | Overall Experience
Great team at this location! Overall good experience. Very professional staff.ZEE W. | First Impressions
Very friendly and professional staffBenito P. | First Impressions
Clean and helpful friendly staffKimaletha B. | Overall Experience
Artie McGowan has excellent customer service I would recommend this place any time.Danielle G. | First Impressions
Staff was consistently friendly and willing to help. Lots of smiles. My first experience with storage in general. The nightmare scenarios told by others did not happen. managed welldavid m. | Overall Experience
All the staff were very professional.GLENN R. | Overall Experience
Very Patient with me. I was a mess. Very caring and professional Men and Women. Thanks a Million RB.reneald b. | Overall Experience
Customer service at this location is top notch! The staff was very accommodating, friendly and helpful. I had just has a traumatic life changing event and had to make transitions quickly. Thank you !!ULRIKA B. | Overall Experience
The staff person that assisted me was very kind, helpful and courteous and I appreciate that and I would definitely recommend this storage facility to others.Ruben F. | First Impressions
Great place and the staff are amazing. Very kind and helpful. The best part of my experience was the employees. Very professional.Oscar R. | First Impressions
I love the workers great serviceTiara B. | First Impressions
Best place to go! Clean & very helpful 💛Cuenesha V. | Overall Experience
The associates there are friendly and funny. Such a pleasure talking with them. Ashley was so helpful and the assistant manager as well!!! Great team!Jhamari S. | First Impressions
Great overall quality and servicejames g. | Overall Experience
Some staff needs a little more training.Pamela G. | Overall Experience
The local staff were extremely helpful. They accepted packages for us , always called to let us know they arrived and offered to place them in our unit for us. We will certainly go back .Ken M. | Overall Experience
The staff was incredibly helpful and understanding. They worked with me and tried to accommodate based on my situation.Yasmin N. | Overall Experience
Ashanti had showed excellent customer servicetimothy c. | First Impressions
The young ladjoyce b. | First Impressions
.Yasmin N. | First Impressions
Very bad . No help and closing account is bad experience.pramod u. | Overall Experience
Great Helpreneald b. | First Impressions
Thank you.Keyona K. | First Impressions
Clean spaceLINDA L. | Overall Experience
Amazing! 😆Anh N. | First Impressions
Wonderful service and wonderful people!MARYANN S. | Overall Experience
Thank you for your professionalism!Austin W. | First Impressions
The staff I really enjoyed the time I was there and speaking with them. A great team of guysLeo S. | Overall Experience
Ashley was exceptionally helpful. I am handicapped, and she got me a stool to sit on. She showed me the locker and how l the system worked. I couldn't have had better.robert d. | First Impressions
Really enjoyed having a storage unit here. Will use them again the futureBrooke S. | Overall Experience
I've used Midtown U-Haul and Storage for many years as offsite storage for a wine collection. They facility is clean and well maintained. And the staff is always friendly.MARK F. | Overall Experience
Artis and staff were very helpful and effeciientTamera R. | First Impressions
I had rented a storage unit for a month and a half. Each transaction I had was always met with a mile and willingness to help. Dee and Ashley and a man whose name I forgot, ;-( were incredible! Thx!Connie L. | Overall Experience
Jackie was great. What an excellent employee. She went above and beyond. She called me back to follow up on my inquiry call. Everyone there was very friendly and helpful.Deborah A. | First Impressions
Wow! Danyline and her superb staff (Artie and Ashley) did everything possible to facilitate this move. As a Marine Officer, I’ve used a LOT of moving & storage facilities. BEST EVER...PERIOD!Jeffrey C. | First Impressions
Great location and very clean and the staff is very good about assistance you with your needsLeo S. | First Impressions
ThanksEsraa A. | Overall Experience
Within the last 4 years with is location it had been a awesome experience.LASHAN J. | Overall Experience
Was able to get my storage unit and lock as well as a pick up truck without a long wait. Access times and room options was explainedDon S. | First Impressions
A few staff members were not friendly at all, the elevator never worked as it was right across form my unit. I always had to use the stairs or the other elevator.Brydrica D. | Overall Experience
Staff was extremely courteousIan G. | Overall Experience
experience was excellent.Flossie L. | Overall Experience
Artie was great! Very courteous, professional and helpful. He is a good representative for your company. The building and locker was very clean. Good team!Fred A. | First Impressions
Service quality was of higher standard and the staffs were very professional, cooperative, and reasonableRaj K. | Overall Experience
NoneCOZY B. | Overall Experience
Great facility!!!Rodney W. | Overall Experience
Though my time was short, Eric was amazing and made sure I was well taken care of. He went above and beyond normal customer service and I truly appreciated it.Jenai H. | Overall Experience
Greatkenyoda t. | Reservation
I didn’t have any problems, the staff was extremely helpful and generous. The storage was clean.Brydrica D. | Reservation
My move in date was 7/26 at 10:40 am. Made my reservation on line on 7/25. I received my key the same day to access the gate to start moving from the San Jacinto location. We were told on 8/1 haveTanyel M. | Reservation
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!