Customer Reviews for U-Haul Moving & Storage of Morningside

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Morningside

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James R. on

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Curtiss H. on

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Howard J. on

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I would have liked a couple of pricing option on agreement . I used the trailer the first day. It sat unhooked for four days then used on the return trip. Very expensive that way.

Connie D. on

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When I picked up I had to walk across lot, when I've seen people being given a ride to truck. After returning equipment, I didn't realize I was suppose to do a verify on my phone. And I never knew what my total cost was, or if I got a refund. Basically feel lost with what my cost was, for moving sigh uhaul. Never received a final bill. Maybe I will now.

Betty S. on

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This is one of the finest, cleanest, safest, and most professional facilities i have used. Dr. PHIL SPEARS

Bradley C. on

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Robert E. on

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No issues. Customer service was excellent at this location. Check in & drop off whent quickly & smoothly. The employees were very friendly & knowledgeable. They seemed to enjoy their jobs & that translated into a pleasant experience for me. I typically use my own vehicles for transporting materials & equipment relative to my business; however, given Uhaul's location convenience & pricing, I may need to consider expanding the relationship. The good customer service experience at this location, helped tremendously in making this a potential consideration!

Scott S. on

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Paul B. on

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Cynethia J. on

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Thanks really appreciate your help

Michael C. on

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Jennifer L. on

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Gary A. on

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All staff encountered were friendly, courteous, and knowledgeable about products.

Jessica L. on

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It would have been nice if the roof didn’t leak and get some of my wet and ruin it.

Angela R. on

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The customer service was excellent! The staff was very friendly and helpful.

Stephen G. on

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Super service, well done!

Philip H. on

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Gordon T. on

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Easy to check in and return our rental truck!

gregory k. on

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Helpful staff

Mary O. on

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Dale P. on

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juanita s. on

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Nada

Kevin C. on

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Everything was handled fantastic Tim, Aaron & Haley all need to be commended at this specific location for their work. They treated me fantastic. I will use UHaul again in the future. And likely this location whenever logistically possible!

DYLAN S. on

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Went to pick up the items and staff was great and truck was clean. When I returned the equipment the staff person that received the truck had a condescending tone about some dirt on the floorboard. I was running late for the return and didn’t have time to clean the truck out and knew I would be charged for the dirt and he acted as if I had committed a cardinal sin for bringing it dirty. I will rent from Uhaul again but don’t foresee me using this location for future rentals. Would’ve been five stars if it wasn’t for this individual.

scott g. on

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Betty S. on

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The facility and personnel were very courteous and PROFESSIONAL! Sabrina was EXCELLENT in everything. Thanks, Dr. Phil & Betty Spears

David D. on

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The whole process from renting to returning went smoothly

gregory k. on

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Very helpful staff.

Lynda N. on

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The staff is always friendly and helpful. I've used them a couple times and I've had good experiences each time.

john k. on

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Overall it was a clean storage place. But the alarm system sounds and then goes off by itself without anyone responding. Also feel I should be prorated back some money for not using the whole month.

Jared H. on

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not really a big fan on Uhaul because of their high prices but everything other than that went smooth.

Terry S. on

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Mohammed A. on

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Donald P. on

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By far the best uhaul I’ve ever been to. Great service. They actually drove me out to my truck on a golf cart. Very clean truck. Well equipped facility. If only they could all be this good!

Cody B. on

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TOBIAH C. on

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Christopher C. on

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Shan H. on

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Kathy F. on

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Easy and fast process

christa w. on

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They gave me the run around on my reservation

Vincent P. on

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Thank you Sabrina and staff.

Claire D. on

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I really enjoyed my time with Uhaul. Everyone was pleasant, I felt safe, and it was a breeze loading in and out my stuff.

Nathan R. on

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Very nice and convenient.

Scott S. on

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My only concern would be safety , doing some work above the building entrance with no protection for people walking below at doorway. Great experience with the truck rental and rental of a storage bay

Amanda R. on

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It was great! Would recommend & also would move back in at the end of the school year

Kim F. on

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Had a great experience with the Muncie Uhaul team. They were professional and happy to help. Facility was very clean. Trucks were well kept. Hard workers! Thanks Kim

Michelle G. on

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Very easy experience.

Lydia L. on

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Seriously, everyone was so nice and the free month of storage saved my butt.

BEVERLY B. on

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Professional and courteous! The lady that provided me service walked in and requested to assist me as the other young man was helping someone else. Knowledgeable! Should be recognized!

Don H. on

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Experience was great. The owner took care of us. She was very professional and went out of her way to help us.

nikole b. on

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They made it all easy!!

Kathy F. on

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Great service, helpful staff.

LaShona G. on

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Thank you

Dianna S. on

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I was contacted a day before I needed a reserved truck that I would have to pick up the truck in Anderson because it was no longer available. I was given 36 miles but not for my car's Xtra mileage

Danka M. on

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Everything went smoothly and the staff members were friendly and helpful.

Ben W. on

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Everyone was very nice and very helpful! Made the process very smooth, and the month free storage was awesome.

Katherine M. on

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Sabrina (Manager) maintains a great staff who works hard and is always working. They are all helpful and I sure did appreciate all the advice and help they gave us. Nothing but a 10/10 experience.

Thomas D. on

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It was an awesome experience and in the future if I ever need to storage again I will be back And I will recommend the storage facility to everyone

connie c. on

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Thank you

Karen T. on

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Great experience!

Jeffrey J. on

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Top shelf facility, wow, customer service by far the best I have ever seen, Ms. Burns and her staff so friendly and accommodating. The climate control was amazing. Have already recommended to other

Eddye H. on

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Going above and beyond to help thanks for great employees

Vincent P. on

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Selling a home and moving between states is stressful. Sabrina Burns went way above required consumer service expectations to help us went things did not go as planned. Please acknowledge her efforts!

Westly L. on

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Ever one was vary nice and I had a problem with my lights on my truck and thay help me get it fixed I was vary happy

Vivian Z. on

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Everyone was so helpful

Denisa A. on

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Everyone at this location was awesome but Sara was extraordinary thanks for everything lady !

Kent T. on

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The facility is brand new, clean and remarkably easy to use. The sign up process was quick and efficient. Moving in is simple and straightforward. Its exactly what I wanted in a self storage place.

Michelle L. on

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Great JOB!! Sabrina for the excellent customer service that she provided during my visit. She was very helpful d the process of renting and putting my reservation for the truck.

STEPHANIE B. on

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The guys that did my moving went over and above what needed to be done

John R. on

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Excellent experience

Carolyn L. on

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Sabrina was very courteous and patient. I appreciate the fact she was very informative.

jane l. on

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All staff was friendly. Like the large area to back into to offload and load items.

joseph m. on

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Overall a great experience.

Amy Y. on

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The staff was friendly and very funny.The units are clean,and well planned out.So far great experience!

Zachary C. on

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It really met my needs at the time.

johnny L. on

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Very good facility. Two small spots of dirt was on the floor of the storage units prior to move in. Otherwise the facilities were clean and great. The staff was courteous and professional.

Victoria L. on

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Sabrina is the bomb. Helped make what would normally be a stressful experience go smoothly. Everyone at the office were friendly and worked to ensure I had everything I needed for a successful move.

Victoria L. on

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The manager of this office Sabrina cares about her customers and it shows. She took great care of my equipment and storage needs after moving to IN from AZ. Efficient, kind and communicative.

Donna B. on

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very nice staff & building

Misty W. on

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Staff was very friendly and helpful. I highly recommend this location. The storage shed and very clean and taken care of.

Maya M. on

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It was a pain to get access to the facility. People working there were rude when I was trying to get questions answered. No weekend office hours was pretty limiting.

rich f. on

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Very convenent to the Ball State campus

Michael H. on

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Sabrina provided excellent customer service and made our experience a good one.

Donald W. on

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Very friendly staff and a clean well thought out air conditioned storage facility!! Will be back to store my son's college dorm things again next summer!

Sharon C. on

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quick, easy sign up and very friendly staff

Gary M. on

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A little confusion getting us checked in due to only being open a short time (computer system issues). But facility is brand new, building is nice and workers were really kind and very helpful!

kimberly b. on

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The service is great. It will be much much better once the hours open up more for the customer. The carts are great!!!

Jennifer R. on

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Sabrina and the staff went above and beyond to make our storage of our daughters wedding supplies an easy process. We appreciate the clean and secure facility and professional staff.