Customer Reviews for U-Haul Moving & Storage of North Stillwater

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of North Stillwater

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Warren H. on

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A perfect experience!

Amber W. on

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Heidi P. on

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John H. on

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JOE M. on

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If Thor had come down and created a moving truck it would have been the truck I rented. Twenty years ago I rented a truck from U-Haul that had a shitty radio that you couldn’t hear above the engine drone. Today the truck comes with aux cable capabilities and two 12 volt ports to charge your phone. The leather seats were harvested from the softest cattle free ranging omg the most delicious grass. The cabin was soundproofed to the point that no engine noise intruded on the glorious music that piped in via quality speakers. I never felt a “governor” on the throttle because I was able to maintain a solid 75-80 mph that demi-gods require when moving their vast kingdom. Rent the 26 foot truck. You will not be disappointed. My rental allowed more than enough mileage that I didn’t get charged.40 per mile over. Pro Tip: Always call the scheduler and find the closest place to drop off. Thor wants you to use your money wisely.

Greg P. on

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Excellent customer service.

Ginger M. on

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Heidi D. on

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Tijuana K. on

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The storage facility was clean and well priced.

Ross M. on

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Heather R. on

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Matthew M. on

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Jane L. on

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Steven G. on

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Very helpful and friendly. The guy who checked in our truck was nice.

Christopher K. on

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Steven G. on

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The lady who checked us in was not friendly at all. She barely spoke ten words to me during check in. She told me that at first she was to full and she wanted me to go to a different location

Denis S. on

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A few feet wider path between buildings in design needed.

JULIE C. on

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Vincent L. on

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Jennifer V. on

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Move checked in vehicles forward due to lack of parking and other trucks hanging out into the street. Do a walk-around inspection check off with the customer. Do a print out of the services so customer can see individual charges .

STeven C. on

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Ian Johnson whom was the one who helped me was wonderful in every regard. Friendly. Knowledgeable and overall an amazing employee. Treated me amazingly unlike the people at the other location.

Amanda C W. on

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Lisa H. on

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judy f. on

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Just turn in key

Don B. on

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Michael N. on

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courteous ,Professionable

Stew R. on

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Jay C. on

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Steven R. on

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Outstanding!

Bill H. on

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This location I've dropped of trucks there on two separate occasions. They have always been very courteous and helpful. When I rented the truck from the Illinois location I made sure this was the location to drop off. Also I ended up needing to keep the truck for an extra day and they were very accommodating. Good job on their end.

Ralph E. on

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Young man at the store was extremely helpful & courteous! forgot his name but was an ex Marine! Very thorough and professional!

Carla T. on

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Reserved giving all my info. Raining.I asked if my husband could get the # and start putting our stuff in. I was told "not until I finished paperwork and that they sold tarps" Already had the info.

Alvin J. on

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My first time to rent a U-Haul, I could not have asked for a better experience!

Lesley R. on

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I'm glad that the facility was there for me when I needed it. I wouldn't hesitate to chose this U-Haul if I need it again.

Sharon S. on

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John W. on

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The manager wasn’t helpful at all. There was a woman helping me with a 6x12 cargo trailer, trying to unhook it and having a difficult time doing so. I had to provide assistance rather than then the manager, who was just sitting in the building.

Meghan R. on

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I struggled for days trying to do the online move-in with no success. I called the local storage location and Steven was so patient and helpful and we figured out what was the issue! So so helpful!!

Tony H. on

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Michael E. on

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na

Samantha M. on

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Bigger parking lot would make this location more accessible.

Mickey M. on

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WESLEY R. on

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Hollie S. on

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Stephen was friendly and very helpful.

craig c. on

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The staff was always courteous and extremely friendly. Mr Johnson steers a fantastic ship! I’ll definitely go there again if I should need storage or other Uhaul services!

Caleb W. on

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The manager was extremely rude despite me having issues with the employees from the morning shift and when I talked to him about my issues he cut me off from the beginning and threatened to call the cops on me because he didn’t want to listen to my complaint and then called me a liar and was extremely rude like I have never experienced such rude or terrible customer service from anyone ever in my life that I received from the general manager Ian at the airport location in Stillwater Oklahoma. I will nor will anyone else in my family EVER use uhaul again.

Tim W. on

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I had a very good experience with this facility.

tracy s. on

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Very good experience. No complaints at all.

Roger M. on

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Terrance C. on

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Rented equipment from the facilities here a few times and they always have great customer service.

matt v. on

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They were good. My card did not work when they first gave it to me but they did help me fix it. Also my lock was not there as well. Went back in and he gave me one right away. Slightly inconvenient.

Machelle S. on

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Samantha and the Manager was so helpful in getting me set up for a trailer rental and a storage unit.

dave c. on

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Twice I was told I was late on my storage unit payment. How can that be when I had a credit card on file? Once I understand but two months in a row? I moved my old truck to another facility.

Janelle F. on

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The employees in the office were great to deal with and very helpful. The website could be improved to post dates that you are paying for and show what you will owe before you owe it. I would use agai

Steve R. on

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Everything was wonderful. Moved in and out easily. The people were friendly and helpful. Thanks.

David S. on

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Good job

Victor R. on

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Great experience. only one issue: im in stillwater temporarily and im storing an open trailer that is brand new. Who in their right mind carries their title? this is a rather ridiculous requirement

anani S. on

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`The girl at the office was so rude and hostile. She was racist and angry all the time. she charged me an extra day for a dolly that was in their facilities. She basically gave me hard time.

Jaiden B. on

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Overall everything was great!

Gene B. on

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Friendly and helpful

DAVID V. on

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Outstanding staff and facility. The best I have ever seen. A+ and is a model for all. Thank you.