Customer Reviews for U-Haul Moving & Storage of Oak Hill

1,106 reviews

7052 103rd St   Jacksonville, FL 32210
(Located at 103rd St and I-295 on the SE corner)

(904) 573-8912

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 9 am - 4 pm
  • Sun: 10 am - 3 pm

Services at this Location:

Contact Us

(904) 573-8912

7052 103rd St
Jacksonville, FL 32210
(Located at 103rd St and I-295 on the SE corner)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 9 am - 4 pm
  • Sun: 10 am - 3 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Derald S.  |  Overall Experience 
Rating:
5.0

Kyle Butler was awesome in assisting me in finding suitable storage solutions after all online attempts failed. He listened to me and went above and beyond to fix the situation. My husband recently passed away and he was sensitive to that fact and how important it was for me to get settled. Thank you. Kindness goes a long way. Although I wasn't able to secure a spot at his location, he reserved me up the street and they were just as kind.

Linda C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

WILLIE F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donzell W.  |  First Impressions 
Rating:
5.0

Very helpful

Christopher C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ladeirdre F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheila S.  |  First Impressions 
Rating:
1.0

Overpriced. I originally made a reservation online and when I got there they had given it away so I had to get a larger and more expensive unit. I had no choice but to take it as I was there with all of my things. Would not recommend this place.

Jessica S.  |  Overall Experience 
Rating:
2.0

In the business units across from building C they had several different people in an out constantly an everytime the door opened it reeked of Marijuana

ernest b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JONATHAN C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

alicia m.  |  Overall Experience 
Rating:
5.0

The u-haul center we used all the staff there are so helpful so friendly they just could be no no words to explain how wonderful they made this easy for us

ron m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nikita h.  |  First Impressions 
Rating:
2.0

The second floor isles was very hot not kept cool at all. Numerous items got mold on it and had to be thrown away. It wasn’t that way when I moved in. The prices were very high for the amount of space I had. Found a much cheaper price at Life storage.

TAMRA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen J.  |  First Impressions 
Rating:
3.0

They do not answer the phone but when I go by the office they're just sitting around. I understand not answering if you're busy. So, maybe Uhaul is directing customers to go online and they end up paying their staff to sit all day.

GRETA H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amye M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felicia H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Blaire S.  |  First Impressions 
Rating:
4.0

Im in unit D 109. We was moving into the unit an found several house roaches un my unit.

OONA P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ivelisse O.  |  First Impressions 
Rating:
1.0

I had a reservation but when I got there they had given my unit away. The woman working the desk informed me that her manager down the street was sending people to them and giving units that were already booked. She tried to find me another unit that matched the one I had reserved, however there weren’t any available. Since I had to return my U-Haul to another location, I wound up having no choice but to take a larger unit that isn’t climate controlled for more money (which they wouldn’t price match when I asked). I will be looking for another storage facility IMMEDIATELY to move my items too.

Jessica S.  |  First Impressions 
Rating:
5.0

The representative was informative and professional

Tanya D.  |  First Impressions 
Rating:
5.0

None overall great customer service

will A.  |  First Impressions 
Rating:
5.0

Check in was smooth, quick and simple. Staff was informative and helpful.

Erick Y.  |  First Impressions 
Rating:
5.0

Edward and Monnikka are two team individuals who go FAR AND BEYOND for their clients.They know their product and can convenience a client the best way possible.I have my belongings in good hands including at U haul. I will always recommend Oak Hill to everyone.

Jose L.  |  First Impressions 
Rating:
5.0

Alan was very helpful and patience with helping me make a decision on a storage. He was also kind to me when I picked up the uhaul truck.

Tramika M.  |  First Impressions 
Rating:
4.0

Nice place

Marlon G.  |  First Impressions 
Rating:
5.0

N/A

Lauren B.  |  First Impressions 
Rating:
5.0

Really friendly staff! Very informative.

Britni G.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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    Propane

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