Customer Reviews for U-Haul Moving & Storage of Ogden

6,870 reviews

3421 Wall Ave   Ogden, UT 84401
(Conveniently located across the street from Young Ford on Wall Ave)

(801) 392-5349

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(801) 392-5349

3421 Wall Ave
Ogden, UT 84401
(Conveniently located across the street from Young Ford on Wall Ave)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Jim W. 
Rating:
5.0

Customer did not leave a comment.

nikko M. 
Rating:
5.0

It was easy to pick up straight forward instructions. I have no complaints Good job!

Jeannie O. 
Rating:
4.0

Customer did not leave a comment.

Jennifer J. 
Rating:
5.0

Very helpful!!!

Adrian H. 
Rating:
5.0

Customer did not leave a comment.

HEATHER C. 
Rating:
4.0

The trucks need to be in better shape.,A faulty door seal made the front seat a noisy wind tunnel and the door open light come on for the entire trip.

Kevin D. 
Rating:
5.0

Customer did not leave a comment.

Raven P. 
Rating:
5.0

Customer did not leave a comment.

Justin D. 
Rating:
5.0

Great customer service and friendly

Louise W. 
Rating:
5.0

Customer did not leave a comment.

Sherry S. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Nothing. Just keep up the good work.

Darin H. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

The two gentlemen that helped me out, were incredible. They were polite, quick and extremely accommodating on a Saturday night near closing time. Top notch guys!

Jeremy U. 
Rating:
5.0

The truck was super helpful and Josh made it a very easy process. Thanks!

John C. 
Rating:
4.0

I was a little unclear about my check in that I didn't need to go in side that an email was being sent to me. Other than that everything was great.

Debora G. 
Rating:
2.0

Your "24/7 self pickup" I was 15mins late and you locked me out of the system. Make it available 30mins before and after. This was very frustrating. First my my contact said two days and then it say 24 hours for even more money.

Tim H. 
Rating:
3.0

Customer did not leave a comment.

Blaine F. 
Rating:
5.0

Customer did not leave a comment.

Lonn H. 
Rating:
5.0

Customer did not leave a comment.

HENRY B. 
Rating:
1.0

Get better customer service

Sebastian L. 
Rating:
5.0

Very organized

Zayus S. 
Rating:
4.0

i need my rental paperwork

Robert E. 
Rating:
5.0

Lonn Holcomb makes me feel like his most important customer. I rent from this location, even though it is farther from my home, because of Lonn's superior customer service.

DONALD P. 
Rating:
4.0

I was inexperienced and should have noted that the gas tank was not all the way full. I filled it up and it cost 31 dollars ( Gas is high but ouch!)

Linda V. 
Rating:
5.0

Customer did not leave a comment.

SHAUNA L. 
Rating:
5.0

Michael West assisted me both for check-out and check-in of my rental - I needed some furniture pads and an appliance dolly. He was very friendly and got me taken care of quickly. I really appreciated his high level of customer service - honestly the best experience I've ever had with UHaul.

Christina H. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth G. 
Rating:
5.0

Your Personel were great. Very Helpful.

Kerry K. 
Rating:
4.0

This location needs more customer parking. I showed up at 2pm and it was all full and I had to park with the trailers.

Richard R. 
Rating:
5.0

Awesome

Susanne F. 
Rating:
5.0

Customer did not leave a comment.

Jayden B. 
Rating:
5.0

Great seevice.

JONATHAN R. 
Rating:
5.0

Customer did not leave a comment.

Jeri J. 
Rating:
5.0

Customer did not leave a comment.

Karla J. 
Rating:
5.0

Customer did not leave a comment.

Andre D. 
Rating:
4.0

Lonnie did a GREAT job getting things set up, and checked in!! EXCELLENT customer service by him!!

louis M. 
Rating:
5.0

We were so pleasantly surprised by how prompt, organized, and smoothly our rental went. Thank you!

David H. 
Rating:
1.0

I overpaid for gas and they wouldn't help me out.

Jedediah W. 
Rating:
1.0

The lady checking me in to get the truck was a bitch! She wouldn't let me finish one sentence because she was so rushed, but no one was in line behind me. She was not nice or friendly. She was very short, rushed, and inpatient. I didn't catch her name but she came in around 1015 ish Saturday April 23rd and had blonde hair. You guys said you called and texted me that the truck was at Ogden instead of my preferred location at roy so that is VERY frustrating.

Kelly T. 
Rating:
5.0

Customer did not leave a comment.

Willis M. 
Rating:
4.0

Everything was great, very clean and organized, quick and understanding staff. Just pricey, which is as expected.

jonathan E. 
Rating:
5.0

Customer did not leave a comment.

NEVIN C. 
Rating:
5.0

Online registration was excellent. Really liked the extra offers to include workers and storage. Great business model

Michael K. 
Rating:
3.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

extremely smooth snd positive experience especially checking the car out and reporting extra damage before using the rig

Pam H. 
Rating:
5.0

Josh was amazing!! Had a great experience!! Thank you!!

Lisa G. 
Rating:
5.0

Have them do a better job of checking tires before renting out equipment. I had to ask for one of the tires to be replaced...completely worn out tire.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

DEBRA W. 
Rating:
5.0

Customer did not leave a comment.

Steve G. 
Rating:
4.0

Customer did not leave a comment.

LARRY F. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

Natalie M. 
Rating:
4.0

Customer did not leave a comment.

Alicia K. 
Rating:
5.0

Customer did not leave a comment.

BRUCE C. 
Rating:
2.0

The 2 female agents behind the desk were unfriendly, and had the personality of a toad. I am 72 and have used Uhaul for decades, but never again.

crawford M. 
Rating:
5.0

none

Chris M. 
Rating:
5.0

Inspect the vehicles a little more Thoroughly making sure safety features are working properly in the truck I rented the defrost selector was stuck in ac mode .

Brandon C. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Great service - even with a last minute change to a larger truck!

Tim G. 
Rating:
3.0

Customer did not leave a comment.

DON D. 
Rating:
5.0

Customer did not leave a comment.

Linn W. 
Rating:
4.0

Customer did not leave a comment.

Kip F. 
Rating:
5.0

The return process was quick and easy.

Kenneth R. 
Rating:
5.0

Customer did not leave a comment.

Alex R. 
Rating:
3.0

Customer did not leave a comment.

Ron H. 
Rating:
4.0

Fix your website for turning in equipment after hours. This is the second time I have tried to use it and can't get it to work. So, in return I was charged an additional $20

Wendy W. 
Rating:
4.0

Customer did not leave a comment.

Leonardo C. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
1.0

I was put on restriction to my unit by the manager who was rude for being in my unit to long .

JAMES M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia L. 
Rating:
4.0

Good process checking in and returning.

David E. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Justin E. 
Rating:
5.0

Everyone was amazing

William R. 
Rating:
1.0

No comments

Valerie H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roy b.  |  Overall Experience 
Rating:
5.0

Person who checked me was great.

Jay M. 
Rating:
4.0

Customer did not leave a comment.

Mary Jane R.  |  Overall Experience 
Rating:
5.0

Maybe lower prices I paid over 200$ for a U-Haul.... That's all thanks

Shane M. 
Rating:
5.0

Customer did not leave a comment.

Galen A. 
Rating:
5.0

When you have people youse their phone to pickup the equipment calling it an express pickup then it needs to actually be an express pickup and not take 20 min

Eric H. 
Rating:
3.0

Idk

NATHAN R. 
Rating:
5.0

They were great all around ~ thanks!!

Kenneth O. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Christopher P. 
Rating:
3.0

I dropped off my rental @ 9:30 my the person had to look for my contract so they did not find it till 9:50. Location also hard to spot

Marie E. 
Rating:
4.0

The customer service representative was very short and condescending as well as unhelpful as it relates to the return of the truck and getting things sorted out with the trailer I hauled across the country for U-Haul. We also had horrible gas mileage the entire way averaging 6 miles to the gallon for over 2500 miles. The truck was empty aside from two small items and the only reason we even rented this truck is because we needed three seats. The trailer we towed was empty and we still got crappy gas mileage. When I ask the customer service representative if that gas mileage was normal she said yes. This is helpful information to provide to somebody before they rent a truck to drive across the country with. I will never do anything like this again and will never trust U-Haul to be straight with me.

Jeremiah R T. 
Rating:
5.0

U did good job

Derek C. 
Rating:
4.0

The damage on the vehicles need to be clearly marked and when necessary, repaired.

Stephanie G. 
Rating:
5.0

Excellent manager at Ogden location!

Chris F. 
Rating:
5.0

Customer did not leave a comment.

rhett B. 
Rating:
5.0

Well since you ask I don't think their is.

LUIS P. 
Rating:
5.0

Customer did not leave a comment.

KwangGyun K. 
Rating:
5.0

Great customer service

Darren P. 
Rating:
5.0

Customer did not leave a comment.

Danielle B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Neal R. 
Rating:
3.0

Customer did not leave a comment.

Matthew G. 
Rating:
5.0

Improving the truck functioning better thats it

Derek C. 
Rating:
5.0

Customer did not leave a comment.

Matthew P. 
Rating:
4.0

Customer did not leave a comment.

Sarafina D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lynne D. 
Rating:
5.0

Customer did not leave a comment.

Vanessa Y. 
Rating:
5.0

The inside of my truck had trash in it from the previous person.

Jill S. 
Rating:
1.0

Had 1 month free cause i used a truck never put anything in it canceled it 3 separate times once that free month was up cause I kept getting harrased about payments and now im still getting harassed and they've started calling my family when I canceled it over a year ago saying I owe hundreds of dollars and your auctioning my stuff well theres nothing to auction its empty and always has been!

Emilie S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorothy B. 
Rating:
5.0

Great customer service experience in getting everything I needed.

CURRESSIA W.  |  First Impressions 
Rating:
5.0

They put toilet paper in the bathrooms, they didn't have any in there for a while. I like having my storage inside the building

Crystal S.  |  First Impressions 
Rating:
5.0

I was unsure about reputable storage facilities in the area. U-haul is a name I trust. We rented a truck and two units for our recent move. Everything was clean, orderly, predictable, friendly, and convenient. Well done U-haul.

Gwendolyn A.  |  Overall Experience 
Rating:
2.0

The poor rating is no reflection on the employees at the Odgen facility. It is because of Uhaul’s policies & procedures. I already tried to resolve these issues at corporate level. I would like to thank the staff at the Odgen facility for helping me load my Uhaul when my moving help didn’t show up. The people at the counter were always helpful and courteous. My rating is because of this: I do have 2 issues with Uhaul and why I would not ever rent from them again. I was discouraged when I rented my storage shed & told that I would be getting a military discount after the first month then it wasn’t honored. I called corporate and they backed up the store manager after you state that you support our military. Doesn’t seem that way to me. Also, to pay for a truck for 4 days and have it back in less than 24 hrs & receive no kind of refund for the unused days is messed up. Uhaul is going to immediately re-rent that truck out and make even more money off of it. I can see being charged for the actual number of days you have it + a one way fee. When you put in the destination, Uhaul determined the number of days for the rental. I did not.

Brenda W.  |  Overall Experience 
Rating:
5.0

Fantastic staffmembers.

AARON G.  |  First Impressions 
Rating:
2.0

I was a customer of this facility since it was built like 10 years ago and was one of the first customers back when Dahne was the manager. Never had any issues until a couple of months ago dealing with sierra. From the get go she was rude and unfair. The uhaul facility is awesome but that manager there is trash.

FREDDY P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stevan G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angela H.  |  First Impressions 
Rating:
5.0

Kat was very helpful and staff friendly

Scott P.  |  First Impressions 
Rating:
5.0

You could put on a map exactly where it is. I still can’t find mine #1979

Amanda C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kevin P.  |  Overall Experience 
Rating:
4.0

I was not clear on where my room was, or how to check in. I asked a girl at the front desk, who though helpful, was very quick to point out how "easy things were" and "most people dont have to ask". Ultimately, I was able to access my room, and after reading a sign board, understand how the keypad system worked. Im very happy with the facility overall, and am glad I chose this location for my things.

Stephanie H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brandie D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CaroleAnn P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kent W.  |  First Impressions 
Rating:
5.0

Great as always. Especially welcoming move-in 👍

Brock S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin P.  |  First Impressions 
Rating:
5.0

The customer service was very helpful and affordable and friendly I give them above a 5 star rating I'm very satisfied with the skills of the uhaul representative who help me.

Corinna P.  |  First Impressions 
Rating:
5.0

Happy with my experience with uhaul storage

Randall T.  |  First Impressions 
Rating:
5.0

They were very nice and very helpful!

Nicole S.  |  First Impressions 
Rating:
5.0

Very courteous and helpful

David F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dana H.  |  Online Move In 
Rating:
5.0

I was pleasantly surprised when checking pricing and availability and size of storage lockers . I am super pleased that UHaul had available 25'x8' container boxes on property to rent. Very convenient especially with a truck or trailer rental. Thank you David Nordstrom

chad v.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott W.  |  Overall Experience 
Rating:
5.0

Sierra was absolutely wonderful and professional. I always recommend this place being a realtor here and feel good about it because everyone is so friendly

Shannon P.  |  First Impressions 
Rating:
5.0

While everything was excellent, I did think it was a tad bit expensive for the amount of space I had.

Donna W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shawn C.  |  Overall Experience 
Rating:
4.0

Exelente

Rosa L.  |  Overall Experience 
Rating:
4.0

My only reason for not recommending to a friend is that the area of Ogden can get a little strange, I am a single female, often I would be uncomfortable walking to my unit if there were folks gathered outside around the garbage cans and such. I also think it would be great if there was a way to latch the door from the inside while you are in your unit, I understand that you don’t want it locked from the inside, but while I was in The storage unit for whatever reason I was nervous. The staff is incredible, and it is very clean, the area is just sketchy at times.

steffini m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vincent Lamar A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

donna S.  |  First Impressions 
Rating:
2.0

i honestly couldn’t have moved out fast enough. i was treated so poorly by the staff. i called when i moved out & they didn’t record it in the system properly, so i was charged for another month. the overall experience was unpleasant & i will not recommend this place.

Justina W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Cody C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Edward lee M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CURTIS R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RONALD N.  |  Overall Experience 
Rating:
5.0

The customers services was very professional and friendly

Mario G.  |  First Impressions 
Rating:
5.0

Very friendly staff. Very helpful. Quick and very neat area clean.

Bailey R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lauren C.  |  First Impressions 
Rating:
5.0

Sierra went beyond her duties to help me find the right space that I needed. She was the reason I stayed there

Ian C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joeseph P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Craig B.  |  First Impressions 
Rating:
3.0

Each unit needs a light. Bathroom was gross the one time I had to use it.

Chett P.  |  Overall Experience 
Rating:
5.0

Very, very nice people. Walked be threw everything.

Marla B.  |  First Impressions 
Rating:
3.0

I had my unit locked out when payment had been made and so it was frustrating. I wish thee hour to access units were extended. There were a few times I needed to get in my storage and I couldnt cause I needed a blue key to unlock. Then I got a notice about a past due when I had gave notice i was no longer needing unit.

Erica B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherley B.  |  Overall Experience 
Rating:
1.0

Disrespectful call center. Office did the usual below average from my experience.

Alex W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Meagen M.  |  First Impressions 
Rating:
5.0

Yesterday Which was the 26th. I was supposed to rent a $19.95 truck. My nephew just asked of we could return somewhere in Salt Lake. Then she proceeded to be very rude and said no im not letting you drop it back off somewhere else. He Was just asking. Then I asked how much it would be and she told me. I didn't have that much on my card and I so I took out cash and she very ignorantly told us I told her twice we didnt take cash. So she said have a nice day. But her demeanor was very hostile and rude my nephew said I was going to pay with my card and have me give him my cash. It was the manager on 32nd and Wall. We went somewhere else to get a truck. and all all I was there for is to clean out my storage shed

Ila A.  |  Overall Experience 
Rating:
5.0

Amin was very nice and took time out to help my find my storage unit. Really nice guy. You should.keep him.

KATIKA P.  |  First Impressions 
Rating:
1.0

They tell you can that you can access your storage till 10 but really it's till 5 then the qr code for extended hours doesn't work and when you try to call the general manager she'll just ignore your calls till she blocks you and when you let her know you're going to file a complaint she'll evict you even if you just paid rent 5 days ago and she won't give you a refund but she will put a past due payment lock on your unit even though it's up to date worse experience I've ever had and I'll be sure to let everyone I know about how awful it was and how poorly Sierra Kennedy does her job

Felipe G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CAMILLE Q.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annette C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRITTANY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeff p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie L.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Roger W.  |  First Impressions 
Rating:
5.0

My overall experience with my unit and truck rental was great. The only thing I would recommend is giving a military discount on all the product/services and not just a few.

Rochelle T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GINNI M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul A.  |  Overall Experience 
Rating:
5.0

You guys were great to work with. I would highly recommend U-Haul of Ogden.

Jackson H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ty H.  |  Overall Experience 
Rating:
4.0

long lines, long wait and my access card doesn't work most of the time. but otherwise it's a lot cheaper than near storage unit facilities. Over all no issues so far!

Sarah B.  |  First Impressions 
Rating:
5.0

I am so grateful for the help from the manager at the Ogden facility on Wall avenue! She helped me transfer my storage unit to a bigger unit and that was an enormous stress for me. I was preparing myself to weed through and get rid of items to make it all fit. She freed me of a major headache! Thank you!

Jeremiah w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricardo g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Samantha P.  |  First Impressions 
Rating:
5.0

It looked clean , well managed and safe. I felt good leaving my belongings there.

rochelle g.  |  First Impressions 
Rating:
2.0

Rude people bad service

Cody C.  |  First Impressions 
Rating:
5.0

The two who helped us were amazing! The manager and trainee were very helpful and accommodating to our situation. Gave us the information we needed and got it set up quick. Would recommend!

Joen F.  |  First Impressions 
Rating:
5.0

Very pleasant experience

Michael T.  |  Overall Experience 
Rating:
5.0

Great staff. Friendly, helpful and very easy to work with in planning unit rents and availability.

David C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jackie J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allie W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ila A.  |  First Impressions 
Rating:
5.0

The site was affordable and well maintained with carts available for no additional costs. It met all my needs for the 2 months that I stored my extra household goods after a move.

Steven H.  |  Overall Experience 
Rating:
5.0

So far, couldn’t be better.

john c.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jerry B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jenae B.  |  First Impressions 
Rating:
5.0

Fueron rápidos y atentos los empleados .

Sandra G.  |  Overall Experience 
Rating:
5.0

Thanks

Trina R.  |  First Impressions 
Rating:
1.0

I received the absolute worst service from Erik Simmons. The man was rolling his eyes and shrugging his shoulders and being indignant towards me despite being a returning paying customer. Mr. Simmons and I were in disagreement about existing damage to a rental truck which he was trying to place blame on me. When I asked to see a picture of the truck prior to me renting it , Mr. Simmons showed me a picture of a completely different truck ! How do I know ? Because the truck I rented has a serial number painted on the truck just above the drivers seat. Mr. Simmons told me the picture was taken on June 18th , 2021. However there was no serial number on the truck he showed me despite claiming the truck had been at that facility for 3 or more years now. I asked Mr. Simmons for contact information and how to begin the process to dispute the damage, he responded by calling the police and describing me as a threatening black man with gold chains and tattoos ! When the cops arrived , they told me I had every right to try to collect that information. Being reduced to negative stereotypical attributes and having the cops called on me for wanting a corporate email is not the service I was looking to receive from Store #720055

marcel p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis j.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Liberty L.  |  Overall Experience 
Rating:
2.0

There was no way for me to cancel my monthly rental through the app or on the website. So I had to call and wait online forever to get through to someone. I also never received the email (that I was promised) confirming that my rental had been canceled.

Rex P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mercedes S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald H.  |  First Impressions 
Rating:
5.0

Employees at this specific location in ogden went above and beyond to make sure I had a good experience.

CLAYTON M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DENNIS R.  |  Overall Experience 
Rating:
5.0

Staff was great. Helpful and courteous! Overall experience all the way from truck rental to storage units was excellent. I Definitely would recommend Uhaul and this storage location to my friends .

Adam P.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sharene D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyson a.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jessica D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shelly M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelly M.  |  First Impressions 
Rating:
4.0

Not all the staff were rude, just one lady. Overall I was very happy

Khymm F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rusty P.  |  Overall Experience 
Rating:
5.0

The extended hrs helped me get excess stored on site at night to t to enable truck turn-in on schedule.

Steven H.  |  First Impressions 
Rating:
5.0

I'm sorry that the people I tried helping were a royal pain in your butt. They showed no respect to the rules or the property and I should have known better than to have helped them. Even when being evicted I was shown patience and respect by your staff. I appreciate you and your facility. Again I'm truly sorry for the lack of respect and consideration the people I helped chose to display. My mistake. Please accept my apologies.

Brendon S.  |  Overall Experience 
Rating:
1.0

I didn't have a good experience via phone with representatives prior to move in. They lacked customer service skills and technical communication skills. When I started to ask about my storage unit I was hung up on. I believed the first unit I booked to be online move-in accessible, but I ended up not being able to use the online process for that unit, so I ended up booking a different one. This took a significant amount of time to figure out and disrupted my moving schedule. I also ended up getting charged for the first month despite the deal running for first month free if also booking a u-haul truck. Had I been able to discuss my unit prior to move in I maybe would've had a different experience.

Rachael G.  |  Online Move In 
Rating:
4.0

Only thing is my outdoor storage was not empty that I was assigned to. Ended up getting one inside that was smaller and more money

Leticia C.  |  First Impressions 
Rating:
5.0

Over all my experience and time with the storage unit was great. The only issue I had was when I had gone in to tell them that I was done with the unit. I had to wait over 20 minutes and at that point I was frustrated and finally left. There was one guy working hard to help a customer in one line. In there other line there was an older woman who was being helped by a clerk and for some reason another staff member was standing there watching that interaction who once looked up and said we will be right with you. There was one guy on the phone helping another customer. Two staff members where just walking around behind the desk. In line there was me and one other guy behind me. After waiting for so long I just polightly asked if I had to stay there or if I could just call in later to close out my account. For three days I tried to call and got looped around the phone system and never actully talked to someone. For as many customers that where in the store 4 of us with 5 or so staff members it seems a bit crazy that there was over a 20 minute wait to be serviced and again it was only 20 minutes because I left.

Shawna C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynette P.  |  Overall Experience 
Rating:
3.0

It was well and convenient had carts that you can hall things with made a big difference its clean and we'll taken care of friendly people.

Cynthia D.  |  Overall Experience 
Rating:
1.0

The manager was very rude an was extremely angry an screwed me out of everything I owed an messed me up on my payments, falsified the paperwork so it looked like I wasn't paying my bills so she could get her boyfriend to get there hands on a very expensive piece of art I had in there an I had a lot of personal things that were important to my children an she had a personal grudge against me since before she started working for you so she got what she want. I'm going to bring up a lawsuit against u haul for harassment and for theft of me stuff in storage thank you for the e you put me thru this is the worst company I've ever dealt with you are theifs crooks

JAY G.  |  First Impressions 
Rating:
5.0

Uhaul continues to impress me in customer service

Steve P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PETE G.  |  Overall Experience 
Rating:
5.0

A pleasure to deal with this facility.

Rose D.  |  First Impressions 
Rating:
1.0

I did not just move out. I was wrongfully evicted in October and all my stuff thrown away. The manager is the worst person imaginable and being next door to the homeless shelter doesn't help. If you had my stuff and failed to notify me i am suing!

Angela R.  |  Overall Experience 
Rating:
3.0

Access options are extremely difficult with a trailer. The floor of the interior storage unit was dirty, uneven, and rough concrete. Not at all what I expected.

Tom M.  |  First Impressions 
Rating:
5.0

Needed storage after selling a house with most, but not all, furniture. This was an ideal solution. Easy process, helpful staff, convenient auto pay.

Doug S.  |  Overall Experience 
Rating:
5.0

thank you so much for keeping my deceased husbands paintings safe and secure throughout the past 10 or more years. I will certainly use you if the need comes up again.

CAROL S.  |  Overall Experience 
Rating:
5.0

It was fast and convienent

Lena G.  |  First Impressions 
Rating:
4.0

My recommendation would be to include if the unit is on the mezzanine or ground level and include a map or something to highlight where the unit actually is. But overall it was far easier than other storage units I had to deal with.

Abinadi B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lex J.  |  First Impressions 
Rating:
5.0

The ladies that worked were always amazing and nice.

alicia o.  |  Overall Experience 
Rating:
5.0

Uhaul moving and storage is an excellent storage facility and will use the facility in the future if i need again

Randall T.  |  Overall Experience 
Rating:
5.0

I really like the way they treat they Customer really know that my stuff is safe there thank you

Bonnie N.  |  First Impressions 
Rating:
1.0

Leaking from roof into the unit Ruining property

JOSEPH D.  |  Overall Experience 
Rating:
5.0

Peace of mind , clean and safe. Happy holidays . Thankfully . M Crawford

Marlon C.  |  Overall Experience 
Rating:
4.0

Honestly, staff was a little grouchy, but it seemed a busy day and they were helpful, and that's what counts.

SAREAH G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kale S.  |  Online Move In 
Rating:
1.0

i rented a unit for $54+ from a helpful young lady, left the facility and returned home. Then I realised that the Unit I had chosen in the facility would not be suitable. I tried to rearrange the unit over the phone, the young lady advised me that she was unable to see what was available and what was not. Consequently I returned a little later to the facility to rearrange the rental and the female customer service rep, Carol, was little more than unpleasant. She was rude, curt and unhelpful. She claimed that the price I had been quoted in the morning of $59+, and that was also listed on the website, was not the price of the unit I requested in place of the original one. She claimed that it was $69+ and had always been that price. She offered no explanation for the price hike of $10, other than that it was the original price. I left and immediately found another provider, with a site manager who has had some customer service training and knows how to employ it. I am happily ensconced at that site Bad choice of employee, U-Haul. I will not return to your facility for any service or product. I will also share my experience with anyone who wants to know where to store their belongings for a lengthy-term (12 months +)

debi s.  |  Overall Experience 
Rating:
5.0

This was the next best thing to inside storage for our RV. The RV was protected from the elements by the roof but got very dirty on the outside. Dirt/dust was easily washed away with a hose.

PATRICIA C.  |  Overall Experience 
Rating:
3.0

I made a reservation. Had a reservation confirmation, and when I went to move in, I was told the reservation meant nothing because there weren't any spaces available. I was told it was first come, first serve which I thought the reservation would help with. It didn't. Fortunately, on the day I needed the spot, one did become available and they contacted me and offered it to me, which i appreciate. A bit of a rough start but I do have a spot and i'm sure it will work out just fine.

Robert G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven W.  |  Overall Experience 
Rating:
1.0

I rented the rv spot for a month but didn't actually use it when I went in to cancel after 2 weeks of renting it to cancel it I was told that you don't prorate and won't refund the two remaining weeks of my rental so now that your going to rent the spot again cause they are high in demand your going to double dip I will highly not recommend you're storage facility to anybody I will recommend people look elsewhere for there storage needs

Jake C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angelica C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David J.  |  Overall Experience 
Rating:
5.0

I would like to thank you all so very much for helping me keep my stuff safe for the I was there you guys were great thank you for working with me when I forgot to pay you guys were always so good and helpful thank you very much

Trina R.  |  Overall Experience 
Rating:
1.0

The manager Ms. Kennedy is one of the most unprofessional rude people I’ve EVER encountered at a Uhaul. She also took it upon herself to close use for customers to use the restrooms, stating,” I’m tired of putting toilet paper in and having it go missing!” So, with all the money we customers pay she first put a keypad outside each bathroom, then closed the bathrooms with a sign. I think there are laws she’s breaking and secondly she doesn’t own this Uhaul. She also treats customers rudely, she is not a good representative of Uhaul and I hope they replace her. Look at the local ratings for his place, it’s low for a reason.

Robin Y.  |  First Impressions 
Rating:
5.0

Thank you for the free month. Wish I would have found you first.

Gary P.  |  Overall Experience 
Rating:
5.0

Excellent service. I was having ALOT of issues with the app when my 1st payment was due so it ended up being late. They were very kind when I explained to them, what issue I was having and even waived my late fees. I have ZERO COMPLAINTS!

Natalie G.  |  Overall Experience 
Rating:
5.0

Everyone of the personal were absolutely helpful and understanding. I would definitely recommended this facility to my friends.

ralph w.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

kevin b.  |  Overall Experience 
Rating:
2.0

Staff always got my information wrong and some staff at the desk and on the phone were snippy and rude.

Morgan B.  |  Overall Experience 
Rating:
5.0

On occasions I saw individuals ride bicycles directly in the facility where the storage was located. It was apparent to me that they didn't have storage inside the facility that didn't bother to check in or out that just rode the bus that goes in are rolled around as they were looking to steal something. Besides that, everything was clean and the staff was very friendly.

Paul M.  |  Overall Experience 
Rating:
3.0

There trucks are not taken care of

JOHNATHAN T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clarissa J.  |  Overall Experience 
Rating:
4.0

My online reservation stated that there would be a lock provided and nothing was in the unit when I arrived. Aside from that, everything was great.

Mitchell B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shawna C.  |  Overall Experience 
Rating:
5.0

Great storage facility, clean, climate controlled and well lit. Staff is always available to help.

nicholas d.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Hayden A.  |  Overall Experience 
Rating:
4.0

It would if you move out in the middle of the month to prorate the cost

Natalie D.  |  Overall Experience 
Rating:
5.0

Sierra was very friendly, polite and understanding. She is the perfect choice for manager. Unfortunately I had to cancel my storage unit the same day due to other circumstances. If I need a unit again, I will be back to talk to her.

Greg L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

IDA MAE M.  |  Overall Experience 
Rating:
5.0

My friend Lana Adams reserved me a 5X10 unit storage. They told her it will be on the first floor we got there its on the first floor upper level. Thank you for helping me U Haul

Susan L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheila W.  |  First Impressions 
Rating:
1.0

Depite Uhaul National showed me having a reservation for a 10 x 10 space, the facility showed nothig for me.

Alfred Jason D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jessica R.  |  Overall Experience 
Rating:
5.0

Very helpful

Verna M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harmony W.  |  Overall Experience 
Rating:
5.0

very helpful and courteous customer service. Highly recommend

Randall T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lucy C.  |  First Impressions 
Rating:
5.0

Sierra Kennedy was awesome

Ian C.  |  First Impressions 
Rating:
5.0

Excellent customer service

Joe M.  |  Overall Experience 
Rating:
5.0

Clean and spacious storage room and was plenty for me. I like the fact its temperature controlled.

Brigido C.  |  Online Move In 
Rating:
5.0

I had a really good experience at the wall ave location. And I would specifically like to call out the Manager Sierra Kennedy. She was super helpful and very nice, nice to see that in management.

Chuck Y.  |  Overall Experience 
Rating:
5.0

I will use this location for all my storage needs.

John t.  |  Overall Experience 
Rating:
4.0

Good customer service!

Donna R.  |  First Impressions 
Rating:
5.0

The units are spacious and clean. The staff is amazing!

dianna d.  |  Overall Experience 
Rating:
2.0

We weren’t given any instructions. The lock on our unit wasn’t taken off and then the alarm went off. We walked back several times due to lack of information. We didn’t know about the check in pin pad

Jody Y.  |  First Impressions 
Rating:
5.0

We really appreciated how clean and well lit the facility was. We will be using the storage units again. Stacie was extremely friendly, professional and quick to help! Thank you.

Alan D.  |  Overall Experience 
Rating:
5.0

Very friendly staff

Bart L.  |  Overall Experience 
Rating:
5.0

Thanks

Kurt P.  |  Overall Experience 
Rating:
4.0

I think that the policy of no prorating is extreme. 2 days is very unfriendly policy and greedy. 10-15 would be more reasonable.

Suzanne S.  |  Overall Experience 
Rating:
5.0

I was able to close out over the phone. This was very helpful since I am going through chemo right now.

Roxanne R.  |  Overall Experience 
Rating:
4.0

For them to explain a little bit better on a check out when you leave your storage unit

Felicia L.  |  Overall Experience 
Rating:
1.0

Worst nightmare experience ever. The staff are disrespectful, immature, and untruthful with what they tell you. Please if you value your hard earned money.....go somewhere else.

sherry b.  |  Overall Experience 
Rating:
5.0

Was quick service , knowledgeable and helpful in getting the storage space I needed for my RV . Made me feel that I was the priority of the day ! Thank You. 👍🇺🇸

WAYNE L M.  |  First Impressions 
Rating:
1.0

Your manager is rude. You guys messed up my payment three times in a row and I felt very taken advantage of and disrespected for no reason the entire time I rent a storage unit from you guys.

Jose P.  |  Overall Experience 
Rating:
3.0

Seemed understaffed I was waiting like 20 mins just to ask a question. But other than that was very well taken care in all aspects.

Ryan R.  |  First Impressions 
Rating:
3.0

The facility was good but staff did not care about customer service or even being nice. They acted like it was a hardship to even talk to me. Raising the monthly rent was the final straw.

troy t.  |  Overall Experience 
Rating:
5.0

Other than having to unload a truck full of big bulky heavy furniture down a long hallway of units, I had an amazing experience with Uhaul overall. The people were nice, friendly and very helpful!

dianna d.  |  First Impressions 
Rating:
5.0

The gentleman that works there at the register is amazing! Solved my issues everytime and was very friendly and efficient

Jessica H.  |  Overall Experience 
Rating:
1.0

Very bad yesterday the employers told me ill have to go cuz they have to clean the floor today when ill when to ther with my stuff ill enter the number to sing in andthe doors are locked :(

Alicia R.  |  First Impressions 
Rating:
2.0

2 hour wait for some one to drill a lock pay $50 for a bit just in case one broke. Had the locker for 89 months paying $40.month for $3600. No reason U-Haul could not have keep a key. Unsatisfied!!!

ROBERT S.  |  Overall Experience 
Rating:
4.0

Storage is well ordered and clean. My only complaint is distance from truck to storage location.

Suzanne S.  |  First Impressions 
Rating:
5.0

Thank You

Robert F.  |  Overall Experience 
Rating:
5.0

Excelente

Mariam G.  |  Overall Experience 
Rating:
5.0

Great customer service!

Matthew B.  |  First Impressions 
Rating:
5.0

Easy to obtain and cancel.

Linnae S.  |  Overall Experience 
Rating:
5.0

Very Friendly and very helpful

Cecil M.  |  First Impressions 
Rating:
4.0

Chrispen and Sue were especially proficient. Just one minor mis-step in the 3,000 sq ft house that was packed--a broken shelf which I am told will be replaced.

Sherley B.  |  First Impressions 
Rating:
3.0

Better trained staff

Thomas R.  |  Overall Experience 
Rating:
5.0

Very professional and friendly staff

Bart L.  |  First Impressions 
Rating:
4.0

They were kind

Lonnie A.  |  First Impressions 
Rating:
4.0

Overall satisfied. Check out was efficient and friendly. We are very unhappy at the lack of prorated refund for days not used and request that we receive monetary compensation, if at all possible.

Lisa L.  |  Overall Experience 
Rating:
5.0

Thank you! This was just what we needed.

Candi O.  |  Overall Experience 
Rating:
3.0

If you get a storage use the inside facility using the outside storage is very inconvenience when you want to get into your unit, the hours to do so are extremely unpleasant.

CHRISTINA R.  |  Overall Experience 
Rating:
2.0

Manager does not care about staffing requirements. Very slow service because not enough employees.

Richard S.  |  Overall Experience 
Rating:
5.0

The uhaul facility in Ogden UT was amazing.

Corey R.  |  First Impressions 
Rating:
5.0

First to be given a months free rental just from using your truck to move was an unexpected advantage... This alone made our move so much more pleasant. Choir staff were all great..

William W.  |  Overall Experience 
Rating:
4.0

Very friendly staff.

rebbecca g.  |  Overall Experience 
Rating:
5.0

This is our second usage of your facility. It is as great as the first time. Thank you.

Leslie M.  |  Overall Experience 
Rating:
5.0

Great service, friendly and helpful clerk. Will highly recommend location .

Jackie J.  |  First Impressions 
Rating:
5.0

Very helpful

Lucy G.  |  Overall Experience 
Rating:
5.0

This facility is outstanding, a true reflection on management.

Gary O.  |  Overall Experience 
Rating:
5.0

From the moment of picking up the truck from the LA area to arriving in Ogden, Utah not one problem and even though it was the largest truck gas mileage was also great. Thank you to all..!

William W.  |  First Impressions 
Rating:
5.0

Good customer service

Jorge r D.  |  First Impressions 
Rating:
5.0

When in need of a storage unit I will definitely come to uhaul. I love the new security with the garage doors and the recent remodeling that has been done. great customer service. Very friendly staff.

Christopher H.  |  Overall Experience 
Rating:
1.0

I have never been so rudly treated before the manager. I will tell everyone I know how bad they treat people there and Not go there for storage shed

Rex S.  |  Overall Experience 
Rating:
4.0

good

mark b.  |  Overall Experience 
Rating:
5.0

Great staff, very accommodating and extremely secure. Also, can’t beat the pricing for RV storage!!

RYAN F.  |  Overall Experience 
Rating:
5.0

Pro rate your charges so that if someone cancels their rental one day after it reviews they get some of the rent back especially after renting it long term

Adrian W.  |  Overall Experience 
Rating:
5.0

Staff was knowlegeable and helpful in setting up my storage unit

skot t.  |  First Impressions 
Rating:
5.0

all ways great

Timothy K.  |  First Impressions 
Rating:
5.0

thank you

Robert C.  |  Overall Experience 
Rating:
4.0

The gentlemen that checked us in was very helpful.

Jaymz B.  |  First Impressions 
Rating:
5.0

Great service

Zack S.  |  Overall Experience 
Rating:
5.0

the experience was good during the rental time.

Mathew B. S.  |  Overall Experience 
Rating:
5.0

The people at the Ogden location were awesome Very helpful, and answered every question i had to the best of their ability. My issue was with another site

Andrew N.  |  First Impressions 
Rating:
5.0

Very easy to use and reasonable pricing

Christina M.  |  Overall Experience 
Rating:
5.0

This site was always clean and the staff was always helpful. They were accommodating with refunding my rent when I moved out a day after my payment has processed.

AMANDA J.  |  Overall Experience 
Rating:
5.0

Trailer was exactly what I needed and worked great. The staff on both ends of my trip were very nice and helpful. Wonderful experience

Zack S.  |  First Impressions 
Rating:
5.0

You have a very friendly and helpful staff. You treat people with respect and that is much apprciated. Thank you for your help. HAPPY HOLIDAYS!!

Linda Z.  |  Overall Experience 
Rating:
5.0

I wish I remembered his name. The man with the beard and reddish hair. He was just fabulous. One of the kindest employees I’ve seen and he’s so SO helpful. Thanks UHaul. Excellent job.

Brittanie D.  |  Overall Experience 
Rating:
5.0

Well organized and maintained, but keep an eye out for squatters

DONALD S.  |  Overall Experience 
Rating:
5.0

Thank for always have a wonderful facility and wonderful staff! You know what customer service is all about!

SHARON S.  |  Overall Experience 
Rating:
1.0

The bookkeeping system for rental is horrible!! We had to fight every month about payments. We had 2 two units started on different days so payments never got posted correctly.

Tracey P.  |  Overall Experience 
Rating:
5.0

Very fair and easy to work with employees.

Gary M.  |  Overall Experience 
Rating:
4.0

..

Mary M.  |  Overall Experience 
Rating:
5.0

Daniel was so helpful, and made our experience so welcoming and enjoyable.

Patricia W.  |  Reservation 
Rating:
5.0

Very helpful when I went in.

shanel a.  |  Overall Experience 
Rating:
5.0

The employs that helped me were knowledgeable and friendly. when I needed to extend the use of the truck for another day they were very accommodating.

Paul S.  |  Reservation 
Rating:
5.0

They came through in a great time of need if it wasn't for them I wouldn't have made it thanks Uhaul

Holly B.  |  Reservation 
Rating:
5.0

We very rarely went to check on any of our things over the three and a half years that our things were in storage. Everything was in great condition when we pulled it out. Everyone was very helpful.

EMILIE L.  |  Overall Experience 
Rating:
5.0

The staff were helpful and made an effort to accommodate our needs. I have used the service at this particular store and I have been very pleased!

DEBRA D.  |  Overall Experience 
Rating:
5.0

Surely I will use your services again.

HORACE C.  |  Overall Experience 
Rating:
5.0

My experience was awsome. Daniel at the ogden store was very friendly and nice. He had great customer service skill's. I would definitely recommend this store. I will use this u-haul store again.

harmony w.  |  Reservation 
Rating:
5.0

Stop Moving storage shop kudos Toby great everything you need and everything

raymond w.  |  Reservation 
Rating:
4.0

Double code entry boxes were a little confusing

mikayla s.  |  Overall Experience 
Rating:
5.0

Clark provided exceptional customer service

Art K.  |  Overall Experience 
Rating:
5.0

While some staff members weren't on the same page as far as returns and policies, I still felt very well taken care of.

Victoria L.  |  Reservation 
Rating:
4.0

Very secure.

HOLLY S.  |  Overall Experience 
Rating:
5.0

It was convenient and very clean

Diane Z.  |  Overall Experience 
Rating:
1.0

The price was wonderful, the customer service was very helpful. However it took an hour and forty minutes before i was being serviced, by that time they told me oh sorry we are closed for the night.

Joshua E.  |  Reservation 
Rating:
5.0

extremely friendly and helpful.

Tracey P.  |  Reservation 
Rating:
5.0

very clean friendly cool great all around

Linda E.  |  Reservation 
Rating:
5.0

The person who helped me did a great job!

Steve M.  |  Reservation 
Rating:
3.0

Some staff nice, we pay monthly and use Cashier Check. There were probably only about 3 people that new how to put the check into the system. Last month account was messed up, said late but wasn't.

trevor c.  |  Overall Experience 
Rating:
5.0

Everything very good service prefect

OSCAR D.  |  Overall Experience 
Rating:
5.0

Alarms on every storage door. Peace of mind!!!!!

Ronald B.  |  Overall Experience 
Rating:
1.0

Everytime I went there always heard alarms goin off

chrysta h.  |  Overall Experience 
Rating:
2.0

Our plans changed a bit and we were going to need the truck longer and wanted to extend the rental contract to the next day (over night) and was told that we needed an additional $100.00 deposite.

Rebecca C.  |  Reservation 
Rating:
5.0

We have USED this Uhaul facility many times and have always received the best Services.

sidney j.  |  Overall Experience 
Rating:
4.0

The only concern I have is that the storage area seemed to have a few folks who appeared to be living out of their units. More staff monitoring the area would have made it feel more safe.

GAYLA JAMIE G.  |  Overall Experience 
Rating:
5.0

The lady that helped me was very courteous and friendly

CARRIE E.  |  Overall Experience 
Rating:
2.0

I tried calling numerous times and never could get through, I'd have listed as paid and then get charged a late fees.

Keith G.  |  Overall Experience 
Rating:
4.0

The AM, Heather, went out of her way to help us with a difficult situation and was very helpful. I would rate the experience with the Manager Sierra as poor as her CS and listening skills are poor.

Lori D.  |  Overall Experience 
Rating:
3.0

No complaints about anything other than there is always a wait to be helped by the staff.

Audrey R.  |  Overall Experience 
Rating:
5.0

This was my first experience when I moved to Utah. They were all very friendly and had sense of humors. They were probably glad when I left that day. Lol. I just talk, talk, talked the whole time.

KATHERINE Y.  |  Overall Experience 
Rating:
3.0

We had no problems,and were pleased with the cleanliness. The hours were inconvenient seeing that it closed at 7pm. I usually don’t get off work until 7pm. Just wish it were open later

pesi l.  |  Overall Experience 
Rating:
5.0

This was an RV stored for the winter months. I would do this each winter if space was available. Thanks so much

Paul V.  |  Overall Experience 
Rating:
4.0

A check-in mistake made by a new associate. Another associate caught and corrected it but the mistake cost us valuable time so we could not empty the truck and return it before office closed. :-(

Darrell B.  |  Overall Experience 
Rating:
4.0

Everything went well, and if I ever had questions, the staff was very helpful.

Elesha A.  |  Overall Experience 
Rating:
5.0

Thank you!

tracy g.  |  Overall Experience 
Rating:
5.0

The staff was always very helpful with a smile on their face. Thank you.

DAVE P.  |  Overall Experience 
No reviews have been submitted for this location.

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