Customer Reviews for U-Haul Moving & Storage at UW of Oshkosh

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at UW of Oshkosh

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bill l. on

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ordered a trailer not there when went to pick it up took a truck. then ordered a 26 ft truck for next weekend had to take a 15 ft truck but gave me week day mil. rate but had to make two trips instead of just one made it work just not very happy about availability

ERIC M. on

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mike z. on

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learn your job!!!!! i reserved a truck got there said none available total joke

Lynn P. on

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Fast, helpful...

Terrie A. on

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Kim K. on

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lisa f. on

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DAVID S. on

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Nothing! Everything was convenient and worked well.

Laurie M. on

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leann p. on

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Improve nothing ?? You always do a great job and I will definitely use you again. Keep up the great work!

JIM B. on

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Erin S. on

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Nancy J. on

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Everyone was so helpful and very friendly-very pleased with my experience with the truck rental. Have purchased boxes there before and they were also very nice and helpful at those times.

brack s. on

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The manager Steve was efficient and effective. The guys worked with me to ensure a positive moving experience.

Mike B. on

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Nothing....excellent customer service

DARYL D. on

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I have rented from this facility many times and find it to always be a positive experience.

Machele S. on

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Great young man working. Very friendly and helpful! Not FAIR though to have him working by himself and trying to do everything! There were , both times I was there on Sunday 4-6 people waiting. He did a great job, manager failed at scheduling. No one should have to work alone in that demanding of a job.

Russ P. on

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Fast, knowledgeable, professional. Very happy with how easy they made it.

Ino L. on

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Very good condition of truck and good service.

Randey F. on

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sheryl F. on

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gladys k. on

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Thanks for a safe trip!

Theresa M. on

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Staff was extremely friendly & helpful! Thank you:)

Braylyn S. on

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Sue N. on

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Chris S. on

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The younger gentleman at the store the day I rented was very knowledgeable, friendly, and had me in the rental I needed in approx 10 minutes! Fantastic! I’ve had a few bad experiences at u-haul in the past with rude employees, but not this time! He definitely changed my attitude towards u-haul. Thank you.

Tami C. on

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Sally G. on

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david p. on

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I had to wash the windows so I could see to drive to Madison.

Robert R. on

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Great knowledgable workers and fast service

Amanda P. on

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I can't remember who gave me the Uhaul, Didn't get his name but he went above and beyond to help me after I accidentally set my return for 6 a.m. It was awesome Thank you!

Bill R. on

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LEO L. on

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Ryan D. on

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The staff was friendly and very helpful. Location is nice and close to a gas station so that you can return any rented vehicle on actual FULL. The a/c in the rental was nice and cold....considering it was one of the hottest late September days on record for Wisconsin, it was a blessing to have cold cold a/c. I actually had to think of a negative with my uhaul rental experience and only thing i can come up with was the windows were dirty (i know, i actually had to nitpick to come up with a negative). Otherwise, this was a 5 star experience. Thank you U-haul.

Nicholaus S. on

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Nick L. on

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Matt S. on

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I have had problems at this location before. However Steve was great and very helpful. Thanks Steve.

AMY A. on

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The employees were ok, but the GM was an inconsiderate ass! The truck was clean, but it ran very rough... & due to the entire situation & the way I was treated I would not recommend this location. I have always used U-Haul with no issues but after this, I don't belief I will.

Robert S. on

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Thank You You Haul !

Rose A. on

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Mike B. on

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Awesome customer service. Would definitely recommend to anyone!

Kathryn M. on

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Annette B. on

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David M. on

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Trailer was fine. The bundle of 6 blankets we got were another story. One was absolutely filthy and I don't believe permanently stained, just not washed.

Donovan A. on

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Train your employees to be helpful. Have spare keys ready if one gets lost. We called for help and after three days all we got was abuse from an employee who told us that providing a spare wasn't Uhaul's responsibility and that we should have called Roadside Assitance, which a previous employee said was a waste.

STEVEN D. on

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joeellen v. on

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From start to finish, U-Haul provided the absolute worst customer service I have ever experienced from any company. I never received invoices, yet continued to be charged, my boxes were not ready on both ends of my move, and no one ever answered the phone or called back. We hated everything about U-Haul!!! Will never use again, and will vehemently discourage anyone from ever considering Uhaul.

Jake C. on

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I love using this location for U-Haul. There was a slight miscommunication and some equipment wasn't available to use, but it was all okay because I didn't get charged for it. They were very knowledgeable and helpful.

Joel J. on

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Keep doing what you have been doing.

Benjamin B. on

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Laura B. on

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Daniel W. on

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UHaul personnel at the drop off location in Oshkosh, WI, were efficient, courteous, thorough, on task, and to the point. The drop off facility was clean and professional and so were your agents! The had the attitude of serving the customer. I would only rent from their location, Take not and train your agents after your Ohio Street, Oshkosh, WI, location.

TIM S. on

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The guy who helped me both at check out and check in was great! He was polite, fast, and showed excellent customer service! I'm very pleased!

Sam H. on

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Truck is getting old and was very shaky on the drive.

David L. on

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The best experience I have ever had with Uhaul. Great customer support.

Sharon G. on

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James W. on

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Donna S. on

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Great service people, patient with a few changes during ordering process. HIGHLY recommended!

David C. on

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I had changes to my reservation to a location that was a half an hour out of my way. The time was also changed from 9 a.m. to 5:45 p.m. When I called about the changes to location and time, the man on the phone was very rude. I was on hold for about 15 minutes then when they return to the call they took my number and said they would call back within a half an hour 6 hours later I called them back. The location for my pickup and drop-off was not changed. I was very disappointed. Also when we arrived to pick up there was at least eight people waiting in line and only two employees we were in the office for more than 45 minutes.

JOANNE B. on

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sara c. on

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This was my worst experience with ever with uhual. Since last Wednesday I had a trailer confirmed and then I get a call they were all out so much got the $50 uhual reservation guartnee

Harry N. on

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Have renal equipment in trailer or truck for next custome

Thomas D. on

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Excellent customer service at check-in (fast, easy, professional & courteous). The gentleman on our return check-in was fast and very courteous. We always rent from this location and use for supplies. If you are looking for a U-haul in the Fox Valley area this is the one to choose.

Barb M. on

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they need more help and people who know more about what plan i was under!!! dont know if ill rent from this place again

Arisho P. on

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Krista L. on

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Colleen M. on

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excellent in-store customer service!!!

Kristy B. on

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Stephen U. on

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Oshkosh location is top notch. Prefer this location over others

PATRICIA L. on

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paul c. on

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I get a quote for $18.95. I go into the store and then he says I should have insurance. There another $8. He tells me my final bill is $26.95. Quest what, when I bring the trailer back he says my bill is $28 something. I asked how it went up a couple of bucks and he says that the bill. We go inside and find that the guy in the morning failed to add the tax so it's $28 something. The trailer goes from $18.95 to over $28. What a ripoff.

Shaquille B. on

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Never using U haul again.

Josalyn B. on

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Steve S. on

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Great service, speedy pickup and simple return. I'll rent with uhaul again for sure.

Julianne F. on

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THOMAS G. on

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All service involving the hook-up and the drop off was performed well and expediently. I will use U-Haul again when the need arises. My trailer was in perfect shape and all instructions were clear and understandable as to its use.

Tracy B. on

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Louis E L. on

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Very well organized and run location. Employees were well mannered, friendly, and performed their tasks well. For as busy as they were, we were in and out in no time.

Theresa H. on

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JAMES M. on

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Jason F. on

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BRIAN Y. on

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Timothy B. on

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Workers were rude, slow and had no sense of caring about their job. When returning our van we came in from the back of the lot off of the side street. All of the return signs face the other way so we couldn't read them when entering the lot. We parked in front of the store and we're immediately yelled at to get the van to the return area. I asked where the return area was. The reply was "It's clearly marked!" We then looked behind us and saw the sign. You need 2 sided signs and some new employees.

Amy R. on

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The back right lights did not work. The gentleman at the rental place was very nice and worked to try to get them fixed but couldn't. He arranged for us to pick up another trailer at a different location and offered to go pick it up for us

Nora M. on

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I was not happy because I rented a uhaul online and was told there was one in Menasha and received a call that there wasn't one there so i would have to go to Fremont. When I finally found the place because the directions were wrong they didn't have one. It was 20 miles one way out of my way. I ended up getting one in Oshkosh. I don't understand if there was one in Oshkosh why I would be sent to Fremont and then I couldn't get it until 3:30 pm in the afternoon. Oshkosh was very good to work with though.

Stephen M. on

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The only suggestion I have is to have this location staffed with more than 2 people on the last weekend of the month. Otherwise the two people there were very helpful and professional, even apologizing for our wait time.

Chris S. on

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Patricia K. on

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Mikayla M. on

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Barry F. on

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I haven't used U-Haul in over 20 years. This particular experience was excellent.

jackie a. on

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Nothing needs to be done the service was excellent.

Byron A. on

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Both representatives I worked with were extremely helpful and nice.

ETHAN M. on

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Great service!!! Very friendly and helpful!!

Jon H. on

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Excellent service received at this location.

John F. on

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Don C. on

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The pick - up process was VERY slow - it took 45 minutes to pick up a reserved trailer - not sure if this was caused by staffing level or organization of the process. This is by far the longest pick-up delay based on my multiple U-haul rental experiences. A trailer is typically a signing of paperwork, hook up and go process. Don 920.216.6215

Mike H. on

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bud b. on

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Antonia M on

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I was double charged and given a storage unit that already was in use. Displeased

Jasmine S. on

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I thought there was a discount or money taken off if brought back early...there was not.

Lindsay w. on

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Susan H. on

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Staff always professional and polite. Order always correct and never any problems - have used for several years of college moves:) Thank you

RENAE C. on

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Randy H. on

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Joe B. on

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Bonnie O on

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Steve was fantastic very helpful and friendly the place was clean and secure and I felt good about leaving my things in a place like this

Denise N. on

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Have a drop off spot for cargo vans. Not sure why we couldn't drop off van in Madison.

Joshua L. on

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Lauren W. on

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JERRY D. on

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Justin P. on

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robert s. on

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I reserved a trailer months ahead of time and the trailer was not available on my day.. service guy at the Oshkosh location upgraded me to a truck.. very pleased with the service and accommodation.

Timothy Z. on

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Very very rude people work here they said they don't care about there customers problems tried calling police on us charged us over 400 for an in town move we had a truck and trailer over night. Will never use uhaul again this has happened to me twice at this uhaul location. Talked to people at my work they all say the same thing these people are extremely rude and unprofessional we are the largest employer in the area with 6000 employees it has now been posted not to use this uhaul location ever.

Gail F. on

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he cargo van was dusty inside and it had a bad odor in it otherwise the cargo van was good

James M. on

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MICHAEL C. on

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David S. on

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Daniel C. on

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Same, everyone was helpful and friendly, excellent experience .

peter r. on

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My two day online reservation was for 6 PM Thursday until 6 PM Saturday. I wanted the Truck earlier so I went in the store at 1:36 PM Thursday, got the Truck early and was told I could drop it off at 4 PM Saturday..... Here's the problem I dropped it off what I thought was early 2 PM Saturday and was charged for a third day $29.95 plus $7 for a dolly or $36.95 plus tax.

david s. on

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carl s. on

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Attitude is everything....

Richard F. on

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The staff was very friendly and efficient and completely met my needs and exceeded my expectations. I would not hesitate to use this facility again nor would I hesitate to recommend it to others.

PATI M. on

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Quick, efficient. Great transaction

Daryl D. on

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We appreciate the professional treatment we received from each of the employees we dealt with at this location.

Joseph G. on

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A chair or bench to sit on when facility is busy or you are waiting for a cab or your ride to arrive would be nice.

Donald P. on

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Equipment not functioning properly at pick up; lights needed to be rewired. Pickup delayed by 2 hours because of this. Onsite staff unavailable, we were helped by staff from another location. Garage was disorganized and cluttered making it difficult for off-site help to find tools/equipment. Third time we used this location, third time we've had trouble.

Darren b. on

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GERALD K. on

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nothing everything was great

Wayne B. on

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It was nice

baohong S. on

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Morgan S. on

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Charles H. on

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after filling the gas tank on van I rented, at gas station across street from facilities it was awkward to return to lot. Access from side street was exit only so had to make a left turn across busy street and a immediate left back across busy street into the U haul lot. need to allow access from side street into lot.

ROBERT R. on

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BECKY S. on

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The young man (Kendal Davis) who worked with me was awesome...very polite and friendly!

Mark K. on

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Excellent customer service agent. Very helpful.

Thomas Y. on

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MIKE R. on

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Bryant A. on

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Todd T. on

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Susan P. on

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Make sure the after hours drop box fits the new key fobs.

Jonathan K. on

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Do not assume based on size of vehicle rented the time needed. I rented the vehicle for a day. The confirmation of my rental stated I wanted the van for 4 hours. When I explained to the service person I had no idea how long I would have the the van he said that was done automatically by the software program. It all worked out but when you rent for a day you shouldnt be over ruled by a software program estimating the time needed

GE L. on

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Kayla P. on

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The two guys I worked with were extremely nice and very accommodating. The storage unit I ordered was too small, and they helped me upgrade after hours. They made this experience much easier

Stephen M. on

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Trisha S. on

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The no-line feature did not save us anytime, we had to go and wait in the line for the keys after finding the Uhaul. It actually took more time. Also the AC was broken in the Uhaul, blowing hot air on a hot day. We told the company worker when we dropped it off, no money back.

Mike M. on

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kelly g. on

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The truck was superbly clean. The staff went out of their way to help us. I cannot believe how easily they made this for us!!!!

Joshua S. on

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I had to drive an additional 35 minute to pickup an auto-transport. This created a 3-hour U-Haul experience that was unnecessary and caused delays in my moving day.

Joseph B. on

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No C. on

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Austin S. on

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It was a little slow, but there was circumstances the workers couldn't help. I got my truck on empty gas but had to return it at a quarter tank which didn't make sense....

Samantha L on

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My U-Box was not delivered. Staff took 2 days to fix a forklift and I had to pick up and haul myself, costing $750 in hotels and extra time off to unpack. This is my first and last time using U-Haul.

Joseph A. on

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Trailer did not have fully functioning lights, and had to buy an adapter that should be included with cost of rental.

jim r. on

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delivered to expectations. Keep up the good work.

Karla B. on

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Stacy M. on

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Karen J. on

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Virginia D. on

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Kathryn W. on

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Great service, very professional.

David B. on

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Andrew E. on

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Ready and waiting at 7:30 a.m.; easy to deal with; clean and well working equipment.

william w. on

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Dan K. on

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Patrick P. on

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The employees at Ohio Street U-Haul are on-top of their program. They are courteous, professional, helpful, and quick to process a reservation and also helpful in making any changes. They get you in-and-out quickly, efficiently with a smile and a hand shake. This was the most pleasant, and least stressful, moving van rental I have ever had. Thank you.

kennith k. on

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Check out was fast and easy.

MIKE B. on

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The Spanish inquisition the waiting was unbearable not worth it

Greg L. on

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With pre-registration, service was quick...much appreciated. Staff was efficient and pleasant.

JIM G. on

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Gary J. on

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Other than decreasing wait time (~25 minutes), I don't believe there is anything to improve upon.

SETH L. on

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Provided wrong truck!

JONATHAN L. on

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Poor treatment where we picked up truck

JANE A. on

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Had to wait place was busy otherwise ok

patrick t. on

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great experience, employees worked as a team to get van ready; van in great shape. Haven't been to U-Haul in a while, you guys are looking pretty sharp!

Wendy S. on

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DAVID W. on

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The attendant had an attitude and made me move the trailer after unhooking it and after telling me to put it "somewhere over there " then said if it was not in the check in lane I would be charged for moving it. He was not friendly or personable.

Cindy B. on

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Teresa S. on

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Cathy G. on

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NA

Lucy L. on

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Susan M on

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Overall had a good experience. Things were explained but did feel like the location was so busy that they needed additional help.

Linda S. on

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Harold C. on

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Everything was good.

John B. on

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Richard K. on

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Check in and out process worked well and equipment was in good working condition but did have some wear and tear signs. Overall good experience renting from this location. I will rent again from this location in the near future

Marylyn O. on

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Estimate the actual cost more accurately so there are no surprises financially.

LISA-MARIE W. on

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I wasn't aware that I had to pick up my trailer at a specific time or it would be released. We've rented every year for our mission trip & this was never an issue before. I'm just grateful that there was still a trailer available when we arrived!

KAYLEE F. on

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When I walked in the staff never greet me. The manager was rude to me and unprofessional. I am not sure what was his problem. Staff have no sense of humor and lack of social skills which made me as a customer feel uncomfortable. Every single staff look so serious at all time no smile. When I walk in the store the manager avoided me. Then when he saw I was waiting and walk around the store. He said "mam, what you're looking for?" I told him I need to rent a trailer. He said "did you reserved for one?" I said no, I didn't know that I had to reserved. He said we don't have any available. I told him that there's one small outside. Manager Jody said it probably already reserved by someone else instead said we'll check to see if one available. The other guy didn't even said "I'll be right with you" when I return the trailer a different guy act the same way. It's sad that the manager set such poor culture in the environment of a business.

Russel R. on

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Rob B. on

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Debra K. on

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Daryl H on

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Considering that the facility was busy. The staff was awesome

Nick H. on

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The guy I worked with at the counter was rude and short tempered, not only to me but another customer returning his truck. The price was fair. The younger guy that checked us out when we returned the truck had very good customer service.

Kathleen K. on

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BARBARA S. on

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Previous customer returned truck but not keys. I had to wait over an hour for her to bring the keys in. Employee apologized but no financial break or extended time offered. I had to go back to the office twice to see if she returned the key yet while loading items from storage into my car. Windshield was full of bugs, grass clippings on ramp and in back of truck. Cab very clean. Check out was very quick.

Aaron O. on

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Friendlier service. I had an online reservation. I noticed the user reviews online were pretty bad for this location but gave it a chance. The guy who rented the truck to me wasn't very friendly. When i walked in he had already made a woman mad and she was swearing as she left. His attitude told me that i was just another annoying person in line. I asked him a question about renting a 10' truck instead of a 9' van for my 3 days and he just didn't really answer my question and then he had me sign the slip for the van i had reserved and then he told me to meet him outside with the van. He was beeping over and over again until I walked over to the van, then he stopped beeping. I didnt know if He was beeping at me or testing the horn. I doubt that it was to test the horn. Then we he got out of the van gave me the keys and walked away. He was just bad at customer service. The way he talked and his attitude just made me and my wife uncomfortable. I dont remember his name. Some older white guy. When i returned the truck, Alexander was friendly and quick. I just wanted a friendly face to treat me with respect and act like they gave a crap about me as a customer.

Gary K. on

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Faster customer service.

Paul N. on

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Very professional. Like dropping off a rental car. Friendly staff.

Lisa K. on

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Customer service is lacking. Very condescending! Some people don't know what they are doing when renting a U-haul for the first time. Maybe a class in how to be understanding and compassionate with people would help. Taking some time to explain everything instead of assuming everyone knows.

Matt S. on

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The store manager Jody Starks was very rude to myself and another customer. At one point he told another customer who had a legitamatie complaint that "that's enough", "I'm done here and you need to leave." My experience was horrible. Online I reserved a 6x12 trailer the week before. On Wed (three days before my pick-up) someone calls to tell me they don't have the trailer (or I could drive 30 min to get it) and that I could have a 5x9 and they confirm this one day before my rental. When I get to the store on Saturday 7/1 they told me they only had a 4x6 which was way too small and I had to wait over 30 min and eventually they found a 5x9 I could use. THIS WAS A HORRIBLE experience and I did not appreciate the attitude of the store manager. Alex S from the store eventually helped me and polite and apologetic, but this was ridiculous.

Tom M. on

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Thank you.

JEFF S. on

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Called 15 days early to order a trailer received confirmation #87263154. went to the location to pick up, as told no number like this in the system. and was told that the corporate has this problem. Final got a smaller trailer which was smaller in size, which cause a number of more trips. when I took back the trailer, another customer had the same issue. I tried to speak with Jody Straks the GM.who was unable to have a conversation on providing good customer service. and could not provide a answer on why this happens. I would like to have a conversation with someone, who could have a conversation on why this happened. please call me.

KODY B. on

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ALAN B. on

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Brian S. on

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randy o. on

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Find a way to make the Verona Rd. location in Madison more accessible.

MICHELLE B. on

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Have all advertised equipment available.

TOM F. on

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Uhaul manager was great to work with

ladd o. on

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The staff were very excellent good especially mr. Cody help greatly in getting all the paperwork equipment right it's a wonderful style that it's a wonderful person always helping no matter what situation so orders to where good

michelle b. on

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Suzanne E. on

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He didn't come out very fast when we pulled up. I Finally walked inside. No customers. He was on computer and told me he'd meet me at the truck.

elizabeth s on

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I was lied to inconveinced and no one keen how to work their computers it was a mess

Brian W. on

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Excellent! Keep up the good work!!!

Ken L. on

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Patti W. on

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Patrick H. on

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randy o. on

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Mr. Starks does a great job in making your experience a great one. Likeable person and a pleasure to deal with.

rachel g. on

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Customer service needs to be addressed. Both people I encountered seemed to have better things to do then help me. At least put on a smile and say hello and act like you want to help.

Janet G. on

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The service was excellent. We rent a 27 foot truck. Fortunately, we only drove 30 miles one way. My husband said it was like going over railroad tracks the entire way. His hands were numb from hanging on. Couldn't have gone any distance. The service was excellent.

Howard M. on

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Train your call center

Bryan H. on

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I registered to rent the Uhaul for Friday and Saturday and did all the pre-registering info like license and credit card info a head of time online. This didn't save me any time. When I arrived to pick it up they said they don't rent for more than 24 hours. This ruined my plans for I had additional help to move the 2nd day. Plus, computer system was so slow waited a long time when signing up online was supposed to prevent that.

diane m. on

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Jody, the manager on duty was absolutely the most patient man. My sister was a nervous wreck and she took her frustration out on Jody. He was kind, explained everything calmly, and by the end of our picking up the truck he had her smiling and ended our encounter by saying, "you look like you need a hug" May I give you a hug?" My sister accepted the hug with a big smile. Please keep him around, he is priceless.

bruce m. on

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Kory S. on

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Erica D. on

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Ronel G. on

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reduce your rates!

XANG Y. on

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Excellent service

MARK B. on

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KIMBERLY D. on

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Store manager is not very pleasant to talk to. Rude and very short with you. Brakes were loud and squeaky on the truck. Showed up to drop off the truck and an employee yelled we are not open and walked away. Rude! Will never use this location again

Rachael S. on

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Scott James was very helpful. I would work with this gentleman again. He answered all of my questions, went above and beyond what was expected of him, and was polite when I had a bit of a wait for him to come out and unhitch the trailer. I am planning on visiting him in the near future for further help with my trailer hitch another U-haul location destroyed.

JUSTIN K. on

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The Store is really sharp, love the updates. It's nice to see more employees working to handle the customers. Keep up the efforts.

cori n. on

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Theodore E. on

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Paula J. on

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FREDERICK L. on

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ron h. on

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Everyone was very polite to us and to each other Everything went smooth and timely and at the time they were very busy

Patrick W. on

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Kurt J. on

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My brother in law commented on this being the cleanest and most efficient U-Haul facility he has ever visited.

David M. on

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Michael was very pleasant at check in

Steve E. on

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The manager, Cody, was very efficient and professional.

Mike S. on

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Very good experience with pick-up and drop off.

kody B. on

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The guy that helped me the first day was really really slow and very rude.

ryan K. on

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roxanne t. on

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It was very busy when we can to pick up our trailor but they moved very fast . great place will use again

Nick R. on

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CHRISTIAN S. on

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Sue W. on

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Very helpful and friendly staff.

RANDY M. on

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Very understaffed. 1 guy trying to service 6 and 7 people. Not fair to person working and to your customer's. Fitting for truck not the right fitting no other options. Very poor place to get equipment but employee did what he could.

elizabeth m. on

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Patricia J. on

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Was not informed of the tank size and mpg before we left.

anthony M. on

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I have been using U-Haul for our hauling and hitch attachment for over 15 years and never had to suffer such customer service. A different manager might fix the situation, but we will try to never use this location again. We called to make an appt., showed up for it and were told it had been moved to another date-with no call to us about this. Went in on the new date and paid for the work. When we went to use the hitch the ball and rod it sits on would not slide in enough to use the pin to hold it in. We went back and after a half- hour or so they said the weld on the original piece the hitch slides into was sloppy and had left metal on the inside that prevented the hitch from sliding in. We made another appointment and a message was left on our machine to confirm the same date. We called back and did so(this was for the next day). My husband showed up and was told he would have to re-schedule and "didn't anybody call you?" We explained what happened and were told that we would not have to pay labor and my husband said that we had already paid. We were then told that the labor charges would be refunded. When he again went in on the re-scheduled day, the work was done and he was told there would be a charge for more parts. He objected to this, since no charges should have been due, since this was not our fault in any way and he had been told our labor charges would be refunded. He was talking to the current mangaer(by the title on his shirt) who refused to refund the labor, but did take off the $29.30 he had for charges for this 2nd visit. Since nothing should have been charged for fixing the faulty hitch n the first place, we recommend never using this U-Haul for any services. The people are very friendly but obviously do not intend to give recompense for the mistakes of the company.

brian f. on

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Donald B. on

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General manager us rude and makes me not want to do service here. The workers are amazing on the otherhand.

Faren S. on

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I reserved a 26' truck. When we got there, we were told that truck was broke down and so all they could give me was a 20' truck and a $10 discount for the inconvenience. As I knew it would happen, we were not able to fit all of our stuff in the 20' truck. We went back down there right before closing to get another truck or SOMETHING to help us fit the rest of our belongings. They THEN told us that we get a storage space for free but since it's closing time and we needed access that night as we were moving the next morning, they had to charge $10 for a lock for the space and $10 for the 24 hour access. My husband was there for an hour and a half past closing and they couldn't get the 24 hour access card to work. So we STILL were without a place to go with all of our belongings. When we returned the truck, we were able to talk to the manager about all of the mishaps that took place as he was not involved with any of the above transactions. He did remedy the issues with what I felt was a fair discount so I will give him that. However; the rest of the team that was there gave terrible service and didn't seem to care how crappy of a situation they put us in.

Kelvin R. on

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Great place clean and costumer service was great.

Kristi G. on

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The only issue was the wait to check out, but it was a busy moving weekend so it was understandable. We will definitely rent from this location again

Ellen M. on

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STEVEN R. on

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david h. on

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It was busy picking up and dropping off and there were only 2 employees working causing delays. An additional employee would cut down on the wait time and improve the customer experience. Also, I was bombarded with too many emails between the time I reserved the trailer. Reduce emails to confirmation and receipt after drop off. Give the choice in the confirmation email on additional services, such as help moving, etc.

GLENN C. on

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ROBERT V. on

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Manager is one of the best and most patient people I have ever dealt with ever whatever your paying him isn't enough will return and spread word because of I believe his name was Jody

JASON L. on

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Very nice facility. One of the best I've experienced in over 25 years. Jody is a good manager....

Rob B. on

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Kristin A. on

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None

tami b. on

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Great job. Didn't even have to go into the store. It was raining and the canopy was great!

JEFF L. on

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Nancy O. on

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The vehicle leaked. Got my King size mattress wet.

Paige B. on

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Make sure online submissions link up with the store and if it doesn't CONTACT SOMEONE. Don't overbook trucks

Jesta D. on

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Linda T. on

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Ann P. on

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Woman at the counter when I dropped off was crabby and impolite. The gentleman that was there when I picked the van up was very friendly, excellent customer service.

Mike M. on

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very slow, person behind counter would take a long time to complete with customer and then go outside for 20 minutes to go thru and give them there rental, very inefficient

GARY M. on

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Need more staff. One person working the afternoon I was there was being run ragged.

Michael D. on

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Processes for check in and drop off ridiculously inefficient. Slow moving.

Sarah H. on

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bill p. on

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steven c. on

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There is a gentleman name Jody Starks. He went above and beyond his training. I enjoyed very much working with him. If he is not a manager, he should be. Thank you for everything.

JESSE W. on

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The staff was both vastly under-trained and the other staff was very rude and constantly complaining.

LAWRENCE A. on

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casper o. on

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The staff was great and helpful . I dropped of the trailer after hours , but the U haul girl there helped me park the trailer . Very good experience .

JESSE W. on

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Have enough staff to not only help with equipment, but know how to use equipment

JIM G. on

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These folks have never disappointed me.

Michelle W. on

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Vincent N. on

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First your manager was obviously having a bad day! He was rude to me! He refused to rent me a vehicle because I had no alternate number even though I have rented many times in the past. Once just last weekend. Isn't a credit card good enough for security? I do not give my friends or family's numbers to anyone without their permission. You have lost a very good customer for life! Penske rents trucks too!

MELISSA K. on

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Very friendly staff, truck was clean and easy to drive, moving experience went smooth.

Ellen M. on

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JOHN L. on

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Norm M. on

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JUSTIN K. on

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The employees are not so fast to meet you out at the return lane, under the canopy, as they have instructed customers to do. Im looking to save time & this can only be accomplished if a watchful eye is kept on the return lane, so when a customer does return, they can quickly greet you & get you on your way. Otherwise, a clean showroom, nice employees & a real nice upgrade to the building. Thank you!

Kenyon H. on

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Truck was a rattling wreck!! Loose steering!

scott m. on

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The equipment was not in good working order, the light fell out of tow dolly 50 miles into a 850 mile trip when i got to my location to pick up a car i found that one ratchet strap didn't work NOT GOOD. But i was charged for the car dolly i couldn't use, Scott Oshkosh Wisconsin

MATT S. on

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GARY K. on

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Dale Z. on

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Not drop offs fault, but I was told and charged for over 30 miles over. I didn't check miles when I left. I live less than 3 miles from pick-up. When I left my house I set the trip meter. At drop off it said 86 miles and I was told I went 131 miles. 131 miles would of got me to Green Bay. So in closing I should of checked miles on the truck before leaving because there is no way Waukesha to Oshkosh is 131 miles.

Joe M. on

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Trailer I reserved and was guaranteed was not there. Was not returned in time. Disappointed as I had to make 2 trips with smaller trailer. Not quite sure what guaranteed means

Gregory N. on

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michael c. on

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Matthew W. on

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MICHAEL G. on

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Chris R. on

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Recommendations would be to better uhaul.im disabled,im chair bound.only means of leaving my house is by my,motorized cart.due to our income we need a trailer to go places with my family.it would be very nice if uhaul had a program for people on fixed income to donate trailers to u haul.then uhaul calls us to tell me they have a trailer for us.do 2 summer comming up,ill b stuck in house 24/7 not a good feeling.thanxs triciamueller19@gmail.com address 134 west 23rd ave,oshkosh,wi.54902 or uhaul staff could know some one.

Luann P. on

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Fix the leak in the attic!!! We had lots of record albums and DVDs in cardboard boxes in the "Mothers Attic" area because that was the safest place for them to ride. It was a rainy for a few hours that day, and lots of rain leaked in and got our boxes very wet. Extremely frustrating!!! However, that was the only bad thing that happened. Otherwise our rental experience was very good.

Kenneth B. on

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well satisfied. Check in took a little longer than it should have apparently because of system issues. But that was ok

Jayne M. on

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Employees are courteous and respectful. This team went above and beyond what I expected in terms of helping me with what I needed to make my vehicle work with their equipment.

Karla S. on

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Even though I had the truck until the following day, I was nicely asked via voice message to return it earlier. When I called back ronsay I would try , the girl was extremely rude so I said I wouldn't return it early. When I came in I was told again the internet was wrong and I should return it earlier. Which I did BUT I shouldn't be treated badly because the internet gives different return times then staff. Also, painting and remodeling happening. I shouldn't have to be in that mess or smell it or listen to painter swear. Can't it be done after hours? I won't return here

JESSICA V on

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Facility would be better with motion activated lighting inside the storage units like I have seen elsewhere.

John L. on

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Steven S. on

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Very friendly and helpful staff and management. Had a little trouble finding customer door to enter but I think some construction is already under way to improve way finding. Great experience overall.

COLLEEN B. on

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Awsome team working together. I would call them again.

Colleen B on

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Very good service.The employee`s understood what I needed and they are a great working team.My move went smoothly and I was very Happy.

Brian M. on

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While the service was good, I think it's ridiculous to be charged for 5 miles over my allotment - for sure will shop other rentals next time

BOBBIE F. on

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Your rates are so ridicules and costumer service is beyond horrible. Everything I need to call it is an hour phone call. I hate u haul

Billie Jo W. on

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Adam J. on

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Just keep up the efficient, friendly work!

Jeff M. on

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General manager runs a great store here. We will be back again. A++

MICHAEL G. on

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Daniel W on

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Everything was very clean and well kept. Super friendly and helpful staff!

Kirk M. on

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Understaffed waited in line over 20 mins. Also I rented a van a got truck not happy

JAY S. on

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Brahima C. on

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Make the rental procedure flexible. They would not let me switch for a pick up truck that suit well my needs. Too bad!!

Kim S. on

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Even though they were very busy, they were fast and friendly.

Patty C. on

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Thomas D on

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Received fast, professional, courteous, and helpful service. Rates are very reasonable and an excellent location. Very, very clean.

Jason B. on

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DUSTIN S. on

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Not make it so tough to price match. I had a quote with budget much cheaper, but was told because I left with truck already they would not match even though agent told me to call in for match when I got home instead of before I took truck. I ended up paying an extra $130 because of this. Very disappointed in that part.

aavier M. on

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Marie H. on

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Everyone was very friendly & made sure we had a truck at last minute notice!

Larry K. on

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Service rep was the only one working and there were several people waiting....however, he did an awesome job and was very professional and courteous!

mark h. on

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MICHAEL G. on

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Rich F. on

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I really like the (Oshkosh) location that I used, and I've used it more than once because of how well it's run. All the boys seem to work very well together there. My Saturday when I run my truck I was running late and one of the employees called to make sure it was everything was all right and I told him that was and I really thought that was thoughtful on their part. So again I really like the Oshkosh location on Ohio Street it's very well-run.

Kevin B. on

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Great customer service.

Austin A. on

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Fast and friendly service. Would recommend.

THOMAS H. on

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The cargo van that I rented was awesome. Makes me almost wanna buy one for myself.

nancey o. on

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ADELE O. on

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joseph p. on

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Robert S. on

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Eric D. on

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Very simple drop off, no problems.

Theresa E. on

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Store opened an hour late. Had to wait for truck.

tom k. on

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lori g. on

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My moving experience was one for the books. Everything that could have went wrong, went wrong with my move. It was like we were in the Planes, Trains, and Automobiles movie. Lol. However, the one thing that really sticks to my mind is how the store manager treated me. He had compassion for someone he didn't know, and it showed. I can't even begin to explain how the store Manager Jody S went above and beyond for me. He is truly a great man. And he is definitely an asset to the company. If it wasn't for him, I don't know what I would have done. Jody, I want to thank you again for all your kindness.

Jonathan W. on

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Pick up and drop off were both really busy and took a while

jim n. on

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Nice doing business with you

Austin S. on

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Location was incredible short handed.There were three people working there, one of which had no access to a computer and was new. The second was also new and was inexperienced. There was only one gentleman who would help processes any transaction and he was swamped. This location desperately needs additional help on busy days like saturday's. overall it was a unsatisfactory experience but i felt bad for the one gentleman who was trying to handle this workload.

rick h. on

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TOM F. on

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The crew at this site are great.

Anthony F. on

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Jody Starks did an excellent job checking me in and hooking up the trailer to my truck Very nice experience Thank you

rick h. on

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Melinda R. on

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RUSSELL B. on

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awesome service the male working on Sunday morning was very helpful.

sally h. on

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Everything was outstanding!

levi G. on

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Please maintain a professional performance over the phone, did not appreciate being woke up and called at 730 in the morning to answer the phone and be addressed "yeah, is this ****". Introducing yourself when calling from a business should be a standard practice. Also when there were other problems with the billing, the manager said they would call back. It's been 8 days. Still waiting for the partial refund I was told that was coming back to me and still have not seen it. Very frustrating. The experience was less than pleasant from start to finish is.

James V. on

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The online reservation process was quick and easy. The truck was set and waiting when I arrived, Scott James was very friendly, professional and quite helpful in getting me on the road. Upon my return the check process couldn't have been faster or friendlier. I highly recommend this facility to the Oshkosh area. Thank you very much. Jim.

JAMES D. on

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The manager Crystal or area manager who ever she is, unfriendly and not a good PR person....I own a business wouldn't have her be the face of my business...

RORY A. on

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Sarah A. on

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michael m. on

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My gas tank wasn't completely full and so when I filled up I had to finish filling up what wasn't already in there.

edward t. on

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I would make sure that when Uhaul has clients call in to get information to have them fully informed about what they are paying for. A full disclosure would be much appreciative.

mark g. on

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Very friendly staff when picking up and when returning the van. I felt very welcome. Great atmosphere.

Morgan M. on

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Jeff K. on

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Angela N. on

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MALCOLM J. on

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Michelle L. on

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I had reserved my truck online and requested pick up from Berlin. They did not have the size truck I wanted (only larger ones). Online, it said I was returning it to Berlin, which was not the case. I should not have been charged mileage to and from Oshkosh. It's quite misleading and cost me additional money.

Dennis M. on

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Excellent workers Easy drop off procedure

Rebecca P. on

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Only thing that was bothersome but not bad enough to make a big deal was the smoke smell in the truck. Besides that, great experience!

justin c. on

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I was told all the wrong information and also charged due to a screw up on this locations behalf so I will never be renting a U-Haul from here again

Tim G. on

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Timothy G. on

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I tried to rent from another location online, my order was taken online but I NEVER had an agent call me regarding a change in pick-up location. Your location is not convenient for me. I should have been given an opportunity to rent from a closer location. Your facility is nice, the locations service was fine but overall switching the location on me without a call SUCKS. I am upset that u-haul made me travel to pick up the van. It was extremely inconvenient.

Nathaniel J. on

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laura p. on

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DAVID S. on

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Karla B. on

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Wonderful and helpful staff

suzanne b. on

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micheal a. on

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doug f. on

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Awesome

Paul B. on

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Robert H. on

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pam r. on

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Jennifer M. on

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Friendly staff

Jeff F. on

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Used a credit card to hold- paid with a different card. Now AFTER THE FACT told hold won't be off other card for 2-3 business days. That's BULL.....,,,,

William K. on

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Prompt service on pickup with clear explanation of rental. fast and easy-to-use drop off.

Mike S. on

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This is a minor thing. I had originally asked for a large truck and was told that there was only a 17' available. Fortunately, there was a large one when I arrived and I was able to get that. I'm wondering if I could have been contacted, knowing what I wanted originally and asked if I wanted the large one before I arrived. It all ended up great so take this as a future idea and not a criticism. Thank you.

Lisa S. on

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Cecelia S. on

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If a appliance dolly is requested it would be nice to know ahead of time that said dolly will not work with a U-Haul van. I was not charged the $10 fee but to not have one made moving alittle bit harder.

Randall Z. on

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Willis H. on

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Trailer leaked water onto boxes.

RAYMOND D. on

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Katie B. on

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steven s. on

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Fast service. Friendly.

Nakiyah E. on

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Olivia H. on

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RICHARD L. on

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LINDA W. on

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michael r. on

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Outstanding customer service and experience. Very smooth process. Thank you so much! ImagineRoad.Com - for Personal Video Biographies

Ted c. on

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darrell l. on

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They had excellent customer service.

Ron B. on

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CHERYL A. on

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Brad v. on

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Everything greatfully went fine.

William D. on

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mike d. on

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Cecilia H. on

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Thomas L. on

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Matt S. on

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I made my reservation but did not receive a call until 10 minutes before I was expecting to pick-up my trailer. Then it took 30 min to enter and re-enter my info. I just needed a trailer for 1.5 hrs. Uhaul called and said my trailer was available in Omoro but that's 20 min out of my way. I was not happy that I made a reservation but still had to enter and re-enter my info.

rodell r. on

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Nicole M. on

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Customer service was very good when I picked up and dropped off. Very friendly staff. Thank you!!

Tom L. on

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The staff and general manager did a good job to make this effort pleasant and were very good to deal with Thanks

Carissa W. on

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Customer did not leave a comment.

vickie k. on

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Used truck for a total of 26 miles. We filled the truck when done, we put in $20.00 of gas which was 9 gallons. There was NO conceivable way the truck used 9 gallons of gas for 26 miles, 2 gallons would be more accurate. That means the truck got 2.7mph. Impossible. More plausible explanation would be the truck was NOT filled when we picked it up. Salesman said" maybe your load was really heavy". NO, we emptied a very small storage unit with no heavy items. Obviously truck was NOT filled when we picked it up though they claim it was. Salesman would not deduct anything off the gas. Extremely unprofessional and deceitful business practice. What a scam they are running at this location.Will not be using UHAUL again.

NANCY H. on

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Customer did not leave a comment.

Jim G. on

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Great service

Cynthia G. on

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Have more staff. It was a very busy day, there was a glitch in the computer for my truck so they had to call IT, it took quite awhile & many people were in line behind me. The staff that was there did a great job under the circumstances tho. Also it would be easier if gas tank was full when you get truck so you don't have to figure out how much gas to put back in.

Sandy B. on

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Larry W. on

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Ronald B. on

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The woman that helped me at this location was a huge help I do not have my paperwork handy so I cannot tell you her name but she was wonderful

Christine L on

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Wonderful, helpful friendly staff!

NIKITA H. on

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The uhaul had cockroaches and they got into our home and the tow dolly wheel came off in transit on a the Pennsylvania turn pike.

SUNNIE N on

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I did not get the unit that I reserved. This is the first and LAST experience with UHaul

SUSAN B on

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I Due to the Labor Day holiday I was not able o turn my key in until sept 11 the autopay took out the full payment on Sept 6 a partial refund would have been appreciated.

PETER H on

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The third floor, where I have 2 lockers, is not air conditioned at the present time. It was hot and humid. This needs to be fixed. I have a piano i am storing and many books.

MICHAEL S on

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The only company that waited until after my payment was over due. To send me an email. 20 extra dollars a month bend me over why don`t ya. I will never ever get another storage threw uhaul.

LOUISE W on

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Very clean facility and conveniently close to the UW-Oshkosh campus!

MAEGAN B on

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Handled issues quickly, thanks Scott for all your help!

MARK M on

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Nice, new facility.

james k on

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The only issue I had was trying to schedule pick up. Every time I call Oshkosh there is no answer, then I would get a corporate

OLIVIA K on

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Staff was very friendly and informative and helpful

MATTHEW B on

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Very helpful staff

DEVIN M on

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Great experience as customer.

AGNES P on

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The staff was great from the beginning to the end. They were polite, helpful and their knowledge of the procedures were great. They worked as a team.

MARK M on

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Staff was very helpful. I also got a 10% discount that I didn`t know that I had coming.

MARGIT D on

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Very good customer service. Courteous and helpful.

RICHARD M on

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Brand new customer to U Haul Storage, Ohio Street, Oshkosh, WI but very pleased with the service and support to date.

KATHY O on

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Very helpful

Stuart C on

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The staff was great and I recommend them.

STEVEN S on

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Very good experience.

HANK Z on

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great service

JAYNE L on

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It was freezing.We had no idea we could adjust the heat until our last night. We ran a give a kid a gift out of our locker,we could have used the heat,lol. Other than that,great service!

DIANE F on

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While I thought I had made it clear that my unit was NOT to have an additional UHAUL lock attached, I went to my unit today and what should I find??? I am very displeased!!!!

Holly A on

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I wasn`t there to get the contents. I think the Oshkosh people are great but UBox in general is not. I had a horrific experience with scheduling things and I will not use them again.

Paul F on

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Great service at a great price

ANTHONY N on

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service was great

ANDREA H on

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Incompetent employees, managers that lie about refunding money due to the errors of employees, water damage in the storage unit, furniture and an elliptical ruined

Tammy K on

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When we picked our box up and returned it the staff was very helpful and nice. Great experience.

RENEE B on

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I have been using this u haul for years with numerous mistakes with the staff there. Great employee changes! Thank you!

Reidun B on

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The staff was not informative or friendly. We had miscommunication between the call center and our store location causing us to have one box less than we ordered.

CHARLES M on

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They were very helpful in what I was looking at to rent. They even gave me what I need in in size at an affordable price for the short time that I need it. Very much recamendable

Ann S on

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Austin and all the guys were great - very helpful and courteous.

GEOFF H on

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was told I had the truck for over 1 day and I return the truck before it was time.

RICHARD L on

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It was a great place and clean

MARCIE C on

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That 1 staff that helped me was very nice, I have noidea who the other guy was but he was rude. I still don`t have my access card because they could not get it to work. Took over 1 hr for paperwork

REBECCA C on

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Indoor storage area fine. Terrible ¬doorway, impossible to push carts over. Outside COVERED WITH SPIDERS! It is nature but needs some effort to keep them clear from the main areas.

MICHAEL F on

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great sevice all around varry helpfull employes

JUSTIN H on

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My location stopped delivering without notify the customers bad taste in my mouth

SARAH D on

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Very good experience. Everyone was helpful.

KAREN P on

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They had only 1 CDL driver who quit. I waited 2 weeks for the store to get someone to pick up the u-box. The manager was trying. they really should have multiple CDL drivers. Two weeks unacceptable!

DAVID D on

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Napa guy had no idea he was dropping off the uBox. Was nor delivered to my residence. Had to take ay off from work to go unload.

ADRIAN K on

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The box was clean but had many broken beams.

GARRETT K on

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Danielle Carigan was the most helpful person I have ever worked with in any customer service business. Very knowledgeable and worked very hard to see that every need was met.

ERIK K on

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Adam went above and beyond to help me out in a time of need. Great management skills.

JACKIE A on

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very satisfied with the services

PATRICK A on

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Every person I dealt with was professional and courteous and I would absolutely recommend the ubox service!

ADRIAN K on

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Everything was great but structurally the.U-box had cracked supports and other flaws.

DIANE S on

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daielle, who picked up and delivered my pods was great to work with

NANCY I on

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Danielle was extremely professional and courteous. She called the day before to confirm and again when she was an hour away. Couldn`t be more pleased!!!

ALEXANDRA R on

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I reserved three boxes but all my furniture fit in one! UHaul called the next day to let me know I`d receive a refund for the two unused boxes. Great customer service!

KAREN H on

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Very friendly

MICHAEL R on

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Thanks for delivering on expectations

BARRY R on

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very helpful and always pleasant staff

ERICA L on

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they were fast and very helpful

JEAN J on

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Ridiculous to have to pay $5 for extra 2 hrs of access to finish moving in. Rental facility floors filthy, rat traps present. No proration for turning in my vehicle two days early, as requested.

CHRISTOPHER M on

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Danielle did an absolutely marvelous job. She has superb coordination in moving the box. It was like watching the ballet. She deserves a raise. The box was OK.

WAYNE O on

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I want all my money Back , U-Haul was so bad for my move.... They told me $269.00 too move me to Chaicago Ill then said it will be 995.00 when I moved

SHANNON F on

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expected call be4 the pods came-did not recieve call til delivery, missed call, pods in back, now have 2 haul all a block to pack NOT happy W/drop off at all.. hope pick up delivery goes better!

CATHY W on

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Although the halls are well lit, the individual units are very dark inside. Interior lighting would be appreciated and helpful.

KELLIE B on

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It is rare to have someone at the Oshkosh store answer their phones. U-haul should prorate storage unit payments.

BARBARA N on

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Danielle was very professional and helpful.

DAN S on

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Danielle did a great job.

CARSON F on

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Restrictions on delivery dates caused me to incur an additional month of rent charges. One lock hinge was broken off. Doors were difficult to close and lock due to screws coming out.

JADALIA B on

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Did not receive boxes on time 1 box was not leveled box not picked up on time not shipped to PA on time, over charged quoted charges still waiting for credit and charged additional storage month fees.

APRIL F on

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The store is always busy for the location it is in, but the staff is very nice.

CHRISTINA B on

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The gentlemen at the store were very friendly and courteous, and extremely helpful.

PETER M on

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Total rip off.Will never use again Recomend that no one ever use them Was lied to many times.I was told it would take 3 days to move my boxes,17 days later my boxes showed up.

RALPH B on

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Friendly helpful staff.

KIM V on

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You found us 1st floor storage after starting on the 2nd level. That would have been a real negative. Thanks! Kim Van Osdol

WAYNE O on

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turn out good

BARBRA S on

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despite a large number of customers and only one U-Haul employee, I was treated with kindness and respect.

TONY T on

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The staff were very helpful and professional.

SARAH D on

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The facility looks well-maintained and secure, which is very important to me. The employee who helped me showed me several options.

DON S on

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Totally a good overall experience. Adam was very helpful.

GINNY M on

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We had a great experience with U-haul. I would highly recommend the facility.

APRIL F on

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Great customer service!

DANIEL S on

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Friendly people, manager gave us a ride back to the airport saving us a long walk. We were in a hurry to take off before they closed the airport for the airshow so the ride helped us greatly.

BRIAN W on

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Everything went excellently, Thank You!

JAMES M on

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Great product! I was moving my son and needed 30 days between moving days. The U-Haul rep. suggested the U-Box, which saved me about a hundred $.

GINNY M on

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I have had good experience with U-Haul. The truck met our needs. The storage unit is the right size and very easy to get to.

ALICIA B on

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There were many issues when first ordering the uboxes and a few billing issues, but when that was all taken care of and I was able to deal directly with the Oshkosh location, everything went smoothly.

ERIC E on

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DAWN D on

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Delivery and pick up was timely, staff was helpful and friendly

DENISE C on

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The gentleman at the counter was not friendly. We were informed that we had to buy the U-haul lock at $13. The customer should be informed of that when we calling to rent the locker.

VERONICA F on

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Very easy to rent equipment and easy to store with the help of the carts that were available. Wish it was all on bottom floor however or a ramp

CORI W on

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good thank you

SARAH T on

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Uhaul messed up my reservation and gave me a Ubox which wasn`t what I ordered. I had to fill it on uhaul grounds.

DAVE H on

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Only issue I had was when calling to rent box I gave a detailed escription of items to move in and the box I was recommended was significanly smaller than needed.

KELLIE B on

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Need a U-haul climate-controlled storage place in Appleton, WI. Please. Thank you.

KIRSTEN B on

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The people that work there are superior in knowledge and assistance--highly recommended!!!A+ Manager

DANIEL J S on

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The security tag was removed by Oshkosh staff prior to my retrieval. Though my property was accounted for, this is bad practice that would open Uhaul up to potential liability.

CHAD R on

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Well maintained and freindly staff, very convienient central location, well worth the extra $$$.

CLAUDE C on

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Very pleased. Would use Uhaul again.

ROBERT V on

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Danielle was very friendly and willing to work with us.

ELEANOR C on

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I was not present for the move, I was in California, therefore I trusted Uhaul to do a great job as always. Danielle was great and your office was very helpful.

CLAUDE C on

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Easily accessible and clean.

ALISON B on

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The staff were extremely helpful in getting us the box at a time that was most convenient for us, we really appreciate how flexible they were.

KELLI W on

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Door on the second u-box didn`t close properly. We struggled to get a lock on the box.

CHAD R on

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Staff was very friendly, helpful and knowlageable! The walkways were clean and free of debris. Its a bit more, but I feel lie I made the right choice, Good service, the Oshkosh location rocks!

LURTON B on

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I`ve just rented the space so I can`t make any useful comments