Customer Reviews for U-Haul Moving & Storage of Palm Harbor

3591 reviews

30750 US Hwy 19 N   Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)

(727) 771-8058

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(727) 771-8058

30750 US Hwy 19 N
Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane exchange

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Absolutely, a fantastic experience. Very Clean and Brand New Van! Easy check-out / check-in via mobile app. Couldn't have been better or easier to rent a vehicle. Thanks, U-Haul!

Bryan P. 
Rating:
4.0

Customer did not leave a comment.

Deborah K. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

The truck was clean but it was old. I ususally rent vans from this location rather than trucks and the vans are always current and great. Would not rent atruck like this from them again for a long haul.

Ervie C. 
Rating:
5.0

Great manager

John D. 
Rating:
5.0

I am very pleased with the all staff working for U-Haul this is my favorite place !

Margareta B. 
Rating:
5.0

Great service and employees!

John D. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Very friendly staff. very helpful. great experience from start to finish. will not use anyone else ever.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
3.0

Customer did not leave a comment.

Wayne W. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
4.0

Rachel , And Staff Were Great !

William S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wesley T. 
Rating:
5.0

Customer did not leave a comment.

robert T. 
Rating:
5.0

Everything went super thanks

Gerald T. 
Rating:
5.0

Always a pleasant experience .

John R. 
Rating:
5.0

Customer did not leave a comment.

Bernardo A. 
Rating:
5.0

Customer did not leave a comment.

Jerry N. 
Rating:
5.0

Customer did not leave a comment.

Allan K. 
Rating:
5.0

Customer did not leave a comment.

Ramy I. 
Rating:
5.0

Customer did not leave a comment.

Mitch E. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Everything was perfect. Friendly staff and convenient location.

David S. 
Rating:
5.0

Two issues: The original location that Uhaul selected had given away my rental to someone else the night before and only discovered their error when I arrived to pick up the truck. They did not have another one way 26 foot truck so I called Uhaul moving and storage of Palm Harbor and someone had just returned a 26 ft one way truck so they got me going in that truck right away and were helpful. One issue with the truck was that a previous renter had apparently chain smoked in the cab so I drove 600 miles with the window down for fresh air. There should be some restriction on smoking in the cab so the majority of people who don't smoke don't have to endure the smoke smell.

Robert L. 
Rating:
4.0

Provide professional service.

Phillip P. 
Rating:
3.0

Trailer was swerving the whole trip and the trailer breaks locked up at one point

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Teresa P. 
Rating:
5.0

Customer did not leave a comment.

susan S. 
Rating:
5.0

Customer did not leave a comment.

Patrick M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glenn W. 
Rating:
5.0

Customer did not leave a comment.

ryan L. 
Rating:
1.0

Customer did not leave a comment.

Rebecca D. 
Rating:
5.0

The team was excellent!

Carrie A. 
Rating:
4.0

Customer did not leave a comment.

Dana G. 
Rating:
5.0

I use these guys all the time and as usual they are efficient, they are nice and helpful .... Nothing ever goes wrong. I always recommend them to my friends!

Craig C. 
Rating:
5.0

Customer did not leave a comment.

Gerald D. 
Rating:
5.0

Customer did not leave a comment.

Karen D.  |  First Impressions 
Rating:
1.0

Had a very long wait for help. Then the reservation was mishandled, so there were further delays. Finally it was incorrectly quoted, so I'm now waiting for a refund that as of yet has not arrived. The biggest issue was the inability to select the drop off location (one way rental) when reserving or picking up the trailer. Terrible process. If there was another option, I would not be using Uhaul.

David S. 
Rating:
5.0

Customer did not leave a comment.

chad R. 
Rating:
5.0

Customer did not leave a comment.

scott B. 
Rating:
5.0

Customer did not leave a comment.

Pamela B. 
Rating:
5.0

These guys get you in and out. Great service !

James P. 
Rating:
5.0

Customer did not leave a comment.

HELEN T. 
Rating:
5.0

Customer did not leave a comment.

justin B. 
Rating:
5.0

Zak was excellent customer service

James O. 
Rating:
5.0

Rob Brown

Karen M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bill s.  |  First Impressions 
Rating:
5.0

none

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Leslie M. 
Rating:
5.0

Had a great experience. Elizabeth was awesome. Highly recommend this place.

Marvin G. 
Rating:
5.0

Excellent staff!

Yeh P. 
Rating:
5.0

Customer did not leave a comment.

Debra H. 
Rating:
5.0

Customer did not leave a comment.

makenzie h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

The staff here are consistently excellent.

Frank Q.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Curt E. 
Rating:
5.0

I had this storage unit for 10 years and it was a great experience. The online bill pay was very convenient. I would definitely use this facility again.

ELIZABETH S.  |  Overall Experience 
Rating:
5.0

A very well-maintained facility with excellent services and products to fit moving needs. The only thing I found that needed to be improved on was the time it took to check-in at the counter. I think that needs to improve since time means everything when a customer is trying load and unload their personal belonging. As for the facility and personnel it could not be better. Thanks for taking such good care of the facility and your equipment.

WILLIAM C.  |  First Impressions 
Rating:
3.0

A second padlock was installed on the box which we had to cut off to open the door do unload the UBox. Don't know if the extra lock was installed at Palm Harbor, or in Miami. Also, at the receiving end in Miami, the box was loaded backwards onto the trailer, so the door could not be fully opened to unload it, and the trailer ramp was on the wrong end. This made it much more difficult to be unloaded. Very sloppy handling in Miami.

Donald B. 
Rating:
3.0

You can't help the location, it's just a little far for us. Truck ran well, and the cost was very fair for the one day of use.

john K. 
Rating:
5.0

Customer did not leave a comment.

mike P. 
Rating:
4.0

Customer did not leave a comment.

tracy c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMY R. 
Rating:
5.0

This went so smooth it took away my desire to own a pickup or trailer. $19.95 too

Roger B. 
Rating:
5.0

Excellent customer service! Easy in and out no waiting. Smiling faces, the Uhaul I used to use was not a customer service environment I changed to this one and it was a great experience.

Timothy T. 
Rating:
5.0

Customer did not leave a comment.

Crystal C. 
Rating:
5.0

Customer did not leave a comment.

tracy C. 
Rating:
5.0

Everything was done to my expectations. No recommendations.

Louis B. 
Rating:
5.0

Seats of the van were not clean - stained and hair. Cargo area very good.

Brenda B. 
Rating:
4.0

Customer did not leave a comment.

Maxwell D. 
Rating:
1.0

Drop off location would not except the trailer . Drop off location could not tell me where to take it. Found another location and they would not take it. Ended up leaving it at a.location after hours.

Jerry R. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Perfect!

Tanin C. 
Rating:
4.0

Customer did not leave a comment.

Russell H. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Annoying that I had to drive 26 miles to get somewhere that actually had a truck.

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

George R. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

DONALD JAMES H. 
Rating:
4.0

Customer did not leave a comment.

Russell H. 
Rating:
5.0

Customer did not leave a comment.

Brittany H. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

Klaus M.  |  First Impressions 
Rating:
5.0

Great service and truck! Flawless Execution!!

bill C. 
Rating:
5.0

Customer did not leave a comment.

Theresa M. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

van return was too slow. sat in the van per sign instructions for 15 minutes and no one acknowledged me being there

Louis B. 
Rating:
5.0

I bought a desk from Office Depot that would not fit in my car. I ran down the street to this location and in less than 15 minutes, had rented a clean cargo van to pick up my desk and bring it home. Drop off was incredibly easy and I received my receipt via email. Very impressed with this location, especially since I've had poor experiences with other UHaul locations and equipment in the past. I would rent from this location again.

Joy P. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE P.  |  Overall Experience 
Rating:
5.0

Best u haul lacation i have ever used, very helpful, friendly knowledgeable

ANDREW A. 
Rating:
5.0

Professional service and on time

Charles T. 
Rating:
5.0

Customer did not leave a comment.

dave M. 
Rating:
3.0

Kind of close to a busy intersection on a very busy highway, making it a little hard to get out on the road to turn East at that intersection. Everyone that I encountered was polite and very efficient, I was on the road in minutes. Given a less than desirable location i would still give it five stars because of the people and there service! Very Nice!

Edward S. 
Rating:
4.0

Customer did not leave a comment.

Richard I. 
Rating:
2.0

2x when hitting the brakes, the braking didn't kick in right away. Almost hit a car and an electrical box. I gave enough space to not too, but it made me a little nervous. I have used uhaul before and did not have this issue.

Bryon P. 
Rating:
5.0

Perfect. Knowledgeable, helpful and quick in and out.

Shoberg E. 
Rating:
5.0

Customer did not leave a comment.

Luis G. 
Rating:
5.0

I have no suggestions. Excellent service at both ends of the rental and the trailer was very clean.

Richard W. 
Rating:
5.0

I couldn't think of a thing I had a great experience.

Luis P. 
Rating:
4.0

Customer did not leave a comment.

Michael O. 
Rating:
5.0

Customer did not leave a comment.

Zachary C. 
Rating:
5.0

Idk. Everything was great. Employees very friendly and helpful. Completely satisfied.

Christina S. 
Rating:
5.0

A very good experience. We retired and moved to the area last June. The storage was extremely helpful as we transitioned. We started with a larger unit and moved to a smaller one as we were able to assimilate our belongings. Birth units were good. The equipment provided was very helpful. Everything was clean and accessible. Thank You.

Gerald S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY WAYNE J. 
Rating:
5.0

Truck was not clean inside. Pull up handle inside was covered with something dried on. Looked like blood? Otherwise truck was great.

Frank P. 
Rating:
3.0

Guaranteed to arrive on 12/4, arrived on the 30th. Made multiple calls and no one knew where the box wax or when it would be delivered. When it did arrive in Sioux City, no one at the destination location knew it was there. Box looked like it was dropped or turned on it's side. Won't do this again.

Steve C. 
Rating:
5.0

Extremely smooth drop off process.

ALFRED A. 
Rating:
4.0

The ashtray was not cleaned out. I kept smelling something, and after I was already on the road (my fault for not checking prior to leaving), I found the dirty ashtray from the previous renter. Gross.

Amy A. 
Rating:
5.0

Customer did not leave a comment.

Wanda C.  |  First Impressions 
Rating:
5.0

Always great service from Uhaul! Thanks

Lisa V.  |  First Impressions 
Rating:
5.0

Rachel was very helpful in explaining everything and setting up my unit.

john g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert H.  |  Overall Experience 
Rating:
5.0

Leon was great!!

Dana E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

makenzie h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sarah g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robert H.  |  First Impressions 
Rating:
3.0

Got water damage from a leak. Staff helpful with insurance claim. Would not take a unit on top floor re: possible water leaks. Manager was always helpful and professional.

KERRY K.  |  Overall Experience 
Rating:
5.0

Liz was so extremely helpful. Rented my storage spot and when we got to our assigned storage spot we quickly realized it was going to be way too small. My companion went back to the office and Liz quickly redid my rental agreement and even added my militray veteran discount that I forgot to ask for. We got a unit in the same area we were already parked at. GREAT JOB Liz!!!! Thank you. Our faciliry is in Palm Harbor, Florida.

Val K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis A.  |  First Impressions 
Rating:
5.0

Awesome 👍😊 Professional Employees, Do Not Change Anything. Thank You Kindly.

cheryl h.  |  Overall Experience 
Rating:
5.0

Made my day!!!!! Professional & very knowledgeable

denisa g.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

rosemarie H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA B.  |  Overall Experience 
Rating:
1.0

I was given a second floors unit which required using the elevator. My daughter was with me and we already have a fear of elevators and this elevator was broken. We were trapped inside for an hour. None of the emergency equipment worked inside. No one heard us yelling and banging on the door. I called the front office and was on hold so long my phone went from 50% to 4%. I ended up calling 911 to have the fire department get us out of the elevator or we would have been trapped in there all night. I didn’t even get an apology from the manager and when I requested for her to switch me to a 1st floor, she first offered me a 3rd floor! Even after the trauma we just went through using their elevator. Worst move in experience ever.

natasha k.  |  First Impressions 
Rating:
5.0

Fantastic facility. Thank you very much. Leon was great to work with.

Edward M.  |  Overall Experience 
Rating:
5.0

The desk staff were very helpful. The area from which we entered our storage area has a huge cover which made it super convenient in the rain. I definitely recommend this location to people in or near Palm Harbor

Karen R.  |  First Impressions 
Rating:
5.0

Outstanding service and facilities.

Thomas f.  |  Overall Experience 
Rating:
5.0

All the staff at the Palm Harbor location were very helpful. Definitely will use this location for all my moving and storage needs. Thank you!

CHRISTINE U.  |  Overall Experience 
Rating:
5.0

Outstanding service!!!

Brandt W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James F.  |  First Impressions 
Rating:
4.0

All great except some issues with the Operation of the security gates and cards working. I hesitated to go after business hours for fear of problems occurring.

marsha g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

April K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayne B.  |  Overall Experience 
Rating:
5.0

the best

frank b.  |  Overall Experience 
Rating:
4.0

Please tell people the “movers” don’t come with a truck. Almost turned into a disaster. Spoke to multiple people and no one told me I had to rent a truck and drive it. Also say the “movers” don’t have dollys etc. Heard this is common complaint so please fix and help people.

Linda R.  |  First Impressions 
Rating:
5.0

People are very good and very helpful 👍 thanks to all of you for your help.

Eufemio R.  |  First Impressions 
Rating:
5.0

Nicest U-Haul facility I’ve seen and the staff are awesome

David W.  |  First Impressions 
Rating:
5.0

I am a teacher and need a summer storage area. Usually another teacher and i share. I have been doing this for years. The facility i was in was easy and convienent. I LOVE THE NEW SUN SHADE OVER THE AREA!!!!! I will request it next year.

kim s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
5.0

100 times better than Public Storage & 1000 times more convenient. Could not ask for better customer service.

Joe M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEC H.  |  Overall Experience 
Rating:
5.0

I have used this storage facility for over 10 years. Rachel, the manager, has been so kind! She answered all my questions and was helpful when I needed to reduce room sizes. It has been a great experience.

MONIQUE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily M.  |  First Impressions 
Rating:
5.0

The Manager there was very nice and compassionate and understanding whenever I had a problem.

BRENDA D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marianne F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jared k.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

harlan k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BARBARA M.  |  Overall Experience 
Rating:
5.0

Rachel and her team work very well together and run a good operation LOL the only reason I know that is because of my multiple trips there to get things organized for our move!

carolyn r.  |  Overall Experience 
Rating:
5.0

This facility was very clean and the staff very helpful.

Cynthia P.  |  Overall Experience 
Rating:
4.0

Laurie at the front desk has excellent customer service skills. She is always accommodating and helpful.

Jill V.  |  First Impressions 
Rating:
5.0

Thank you!

charles p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danny d.  |  Overall Experience 
Rating:
5.0

I don’t give many testimonials but feel I need to express the gratitude I have have on multiple occasions rented storage at her facility, referred multiple Families for their Rental needs and supplies and purchase all my Box/Supplies at that facility !!! Rachel the Mgr I must say goes above and beyond her job requirements and functions. Definitely personable, listens without interruption, always calm and endearing. I cannot give her a raise but definitely an atta girl.

MICHAEL E.  |  Overall Experience 
Rating:
5.0

Easy Peary start to finish. Awesome facility and friendly helpful staff. I would definitely recommend and use again.

suzan l.  |  Overall Experience 
Rating:
5.0

did it all online. worked great

Ed p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jill V.  |  Overall Experience 
Rating:
5.0

Excellent experience

suzan l.  |  First Impressions 
Rating:
5.0

The storage unit was for my son's personal excess items. He relocated to Brazil to start a Sanctuary for elephants, www.globalelephants.org. I had another storage area for business related items that I recently cleaned and rearranged to enable me to consolidate into one place. I had no issues with anything at your facility.

NORM B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Steve H.  |  Overall Experience 
Rating:
5.0

Leon and Victor were amazing. They always go above and beyond to make to make me feel welcomed. My rental and storage move in was a breeze! Thanx guys!!!!

RENEE J.  |  First Impressions 
Rating:
5.0

Fast, professional service paired with a clean and safe building environment. Very happy with our selection to use U Haul in Palm Harbor.

Phil C.  |  First Impressions 
Rating:
5.0

No comment. No complaints.

Joanie P.  |  Overall Experience 
Rating:
5.0

I loved this location! The place felt safe and secure. Staff were very accommodating. Would put my belongings here again in a heartbeat.

larry r.  |  Overall Experience 
Rating:
4.0

I would have liked to be able to access at anytime as my best work hours are in the middle of the night. Otherwise I appreciated the staff that went out of their way to make my check in/out smooth.

Heather M.  |  Overall Experience 
Rating:
5.0

The staff is the best around. Always willing to help if needed.

Eric B.  |  Overall Experience 
Rating:
5.0

Very good day to deal with. Thank you

linda m.  |  Overall Experience 
Rating:
5.0

very pleasant experience

jon w.  |  Overall Experience 
Rating:
5.0

Excellent service at any time!!

Betty Jo S.  |  Overall Experience 
Rating:
5.0

Special thanks to Leon who went above and beyond to help us with our Upods and storage unit.

Glenn M.  |  Overall Experience 
Rating:
5.0

Great customer service from the woman at front desk!

todd l.  |  Overall Experience 
Rating:
5.0

Always helpful and knowledgeable Thank you

Mary B.  |  Overall Experience 
Rating:
5.0

very nice and well maintained.

Don G.  |  Overall Experience 
Rating:
5.0

Service was quick and easy overall I had a very pleasant experience

Ladraysha M.  |  First Impressions 
Rating:
5.0

Customer service is outstanding

Betty Jo S.  |  First Impressions 
Rating:
5.0

Well run business Clean secure service facility

Richard C.  |  Overall Experience 
Rating:
5.0

Very happy with everything

George T.  |  Overall Experience 
Rating:
5.0

For the short time that we used the storage we had a very good experience thank you.

Diane A.  |  Overall Experience 
Rating:
2.0

could not find online reservation, .then called after i left in truck asking when i was going to pick it up. did not give my license back.did not close storage account even though told plan.

Chris B.  |  Overall Experience 
Rating:
5.0

renting the locker was straight forward, quick and easy. The guy that assisted us was very polite and efficient

lynn w.  |  First Impressions 
Rating:
1.0

Way too expensive

EDWARD D.  |  Overall Experience 
Rating:
5.0

The staff was always friendly AND very helpfull!! The buildings were clean and well lighted. Always felt safe. Thanks.

sarah p.  |  Overall Experience 
Rating:
5.0

Our sales guy new his stuff he was very sweet.

Diane A.  |  First Impressions 
Rating:
5.0

No comments

Armand P.  |  Overall Experience 
Rating:
4.0

In the past it was hard to find carts but this has improved in recent months.

cheryl y.  |  Overall Experience 
Rating:
3.0

Really stupid that uhaul company policy doesn’t pro rate storage charges forcing people to pay for a service they are no longer using sounds ridiculous

Dalton D.  |  Overall Experience 
Rating:
5.0

Helpful staff, clean, secure building.

Julie K.  |  Overall Experience 
Rating:
5.0

Great facility and convenient location

TRINA B.  |  Overall Experience 
Rating:
5.0

Very good and pleasant service experience.

john c.  |  Overall Experience 
Rating:
5.0

Staff member did a great job explaining everything

Sam V.  |  First Impressions 
Rating:
5.0

Very helpful and gave a good introduction to their facility and assistance in the getting ready to move in

George T.  |  First Impressions 
Rating:
4.0

Too many price increases and rent is too high

MARGARET F.  |  Overall Experience 
Rating:
5.0

Enjoyed working with you "RACHEL" YOU MAKE U-HAUL THE BEST! Janet Maloy Realtor

JANET M.  |  Overall Experience 
Rating:
5.0

Excellently run operation. Interactions with staff have been professional and outstanding. I want to single out Rachel who is on top of everything. Any organization would be lucky to have her. Than

aladar n.  |  Overall Experience 
Rating:
4.0

For the 2 1/2 years we used this faculty the staff was very helpful. The only problem I had was inability to utilize handicapped parking due to U-Haul equipment parked in the space.

Barron B.  |  Overall Experience 
Rating:
5.0

Great service! Staff was always helpful and the storage units were well maintained. Definitely recommend!

Melinda L.  |  Overall Experience 
Rating:
5.0

Employees were helpful in getting us to our storage area

Donald W.  |  First Impressions 
Rating:
2.0

They started by charging for my free month then when they canceled the charge the next day I started getting harassed about being late paying for free month. Even got locked out.

Mary E.  |  Overall Experience 
Rating:
5.0

leon very professional

donald n.  |  First Impressions 
Rating:
5.0

None

chris c.  |  Overall Experience 
Rating:
3.0

very expensive...It cost me $200 more to move because the elevator was broken . No compensation was offered from your company. Staff varied .

getulio h.  |  Overall Experience 
Rating:
5.0

Very accommodating.

Kathy B.  |  Overall Experience 
Rating:
5.0

My unit was ready, paperwork went smoothly thanks to Rachel!

Julie K.  |  First Impressions 
Rating:
1.0

I am no longer a client, my rent payment was late by a couple days and 3 weeks later a late notice/demand letter was sent to a family member who was my emergency contact, that was uncalled for.

Gordon D.  |  Overall Experience 
Rating:
5.0

Everyone was amazing at this facility! I was having a rough time with the pick up location people and the uhaul hotline, but this place made up for that! She made our drop off and storage easy!

Phillip H.  |  First Impressions 
Rating:
5.0

Great customer service and very easy to set up storage and return rentals. Thank you!

Melinda L.  |  First Impressions 
Rating:
5.0

This facility and almost every U-Haul facility is consistently good - with great, professional staff.

Nancy C.  |  Overall Experience 
Rating:
5.0

Loved the staff and the facilities were very clean. Would definitely recommend to other family and friends!

edwin jr g.  |  Overall Experience 
Rating:
5.0

Rachel operates an efficient facility.

CHARLES G.  |  Overall Experience 
Rating:
5.0

So quick easy and service oriented. Can’t remember her name but she was great. Thanks

deborah h.  |  First Impressions 
Rating:
5.0

Ron and Leo are very professional and always helpful. We felt safe and confident leaving for Missouri in 27ft Truck with transport.

Philip P.  |  Overall Experience 
Rating:
5.0

Staff at Palm Harbor location very courteous and helpful. This was a very difficult move for us because of our ages and medical condition. Rachel and her crew did everything possible to help us.

pat c.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff!

paul c.  |  Overall Experience 
Rating:
5.0

Wonderful facility, with friendly staff.

Ivonne B.  |  Overall Experience 
Rating:
4.0

Very pleased with our total experience. Employees were all very polite

ROBERT S.  |  Overall Experience 
Rating:
5.0

The manager Rachel is very helpful and professional. I will continue business with them in the future and highly recommend.

jessica c.  |  Overall Experience 
Rating:
5.0

clean and freindly

ROBERT Z.  |  Overall Experience 
Rating:
5.0

Uhauls palm harbor location managed by Rachel Popsipil is by far a superb example of what you expect to see rolled out across the United States.Their attention to detail and service is bar none.BRAVO!

CARLISLE F.  |  Overall Experience 
Rating:
4.0

Rates are higher than most but worth it. Each unit is climate controlled versus the hall that the unit is in which is a bonus.

Rachael h.  |  Overall Experience 
Rating:
5.0

Very professional friendly and helpful!!! 4 Stars open 7 days per week. Thanks for a smooth move.

Kathy B.  |  First Impressions 
Rating:
5.0

This facility was exceptionally a benefit in my needs. Everyone was very polite and professional. Thank you.

David B.  |  Overall Experience 
Rating:
5.0

I’ve been a customer since 2013 and never had any issues with my items in storage or access for all of these years. The customer service has always been excellent and they are always ready to assist.

NATALIE A.  |  Overall Experience 
Rating:
5.0

This was the first time we used the new UBOX service and it was a 1100 mile move and couldn’t have gone better. We will definitely recommend this way to move, your employees were friendly and helpfu.

donna s.  |  Overall Experience 
Rating:
5.0

Fast and friendly

Suzanne F.  |  First Impressions 
Rating:
5.0

Thanks you so much! Nancy C

Nancy C.  |  First Impressions 
Rating:
5.0

i love this store. i tell everybody i can how great you are. excellent staff! much appreciate you and thanks a million!!

arlene m.  |  Overall Experience 
Rating:
5.0

The best U-Haul storage facility in the area.

LAWRENCE P.  |  Overall Experience 
Rating:
5.0

Easy in and out. Well run facility— even during the last hurricane the staff kept us informed.

DONALD H.  |  Overall Experience 
Rating:
5.0

Facility was Fantastic!! Exceptionally Clean with Friendly staff. Would highly recommend.

evie k.  |  Overall Experience 
Rating:
5.0

U-Haul took the worry out of using temporary storage--a very well run company, They think of everything to make storage easier.

Diana H.  |  Overall Experience 
Rating:
5.0

I had an excellent experience

Leslee W.  |  Overall Experience 
Rating:
5.0

Outstanding customer service!!!

MATTHEW B.  |  Overall Experience 
Rating:
3.0

I rented a UBox. Everyone was polite but not knowledgeable about UBox service. I had to call several times to get information AND Made several calls to get the UBox picked up from my driveway.

Karen M.  |  Overall Experience 
Rating:
5.0

Great staff

MARILYN W.  |  Overall Experience 
Rating:
3.0

.

Ariana Z.  |  Overall Experience 
Rating:
5.0

My only issue was that when I called to let them know i was out of the unit I was told I could not call them directly and had to go there in person. Not convenient at all. Thank you,

Kathryn S.  |  Overall Experience 
Rating:
5.0

LORI HELPED IN EVERY WAY POSSIBLE. SHE WAS EFFICIENT AND SHE WAS PLEASANT AS CAN BE! THANKS TO LORI FOR MAKING THE MOVING EXPERIENCE EASY! MERRY CHRISTMAS UHAUL!

DEBRA K.  |  Reservation 
Rating:
4.0

Rachael is a UHaul Rock Star! Great staff and responsiveness, especially when software went haywire, charging twice for September's rent. I would do business with them again.

Debra g.  |  Overall Experience 
Rating:
4.0

Good service. Pricey though

Joe S.  |  Overall Experience 
Rating:
5.0

I had a very good experience. The staff was friendly and helpful.

Carole S.  |  Overall Experience 
Rating:
5.0

Great experience

RENEE C.  |  Overall Experience 
Rating:
5.0

couldn't be better

michael w.  |  Overall Experience 
Rating:
5.0

Excellent customer service . Great and knowledgeable employees. That's why I continue to use this location.

dino m.  |  Overall Experience 
Rating:
5.0

Happy with all the services we have used here.

DREW D.  |  Overall Experience 
Rating:
5.0

Enjoyable experience

SHANE S.  |  Overall Experience 
Rating:
5.0

Great staff, 1st rate facility.

Stanley K.  |  Overall Experience 
Rating:
2.0

Rachel and staff are the best. I’ll always be back

Bob W.  |  Overall Experience 
Rating:
4.0

Very friendly staff and would go out of their way to help you! Glad I chose U-Haul at Palm Harbor, Florida!

Betty Jo S.  |  Overall Experience 
Rating:
5.0

I would recommend to friends.

ANNIE I.  |  Overall Experience 
Rating:
5.0

Very quick and courteous service.

Stanley K.  |  Reservation 
Rating:
5.0

All went well

THOMAS R.  |  Overall Experience 
Rating:
5.0

They was really nice and helpful.

MALACHI R.  |  Overall Experience 
Rating:
2.0

We reserved a 10x10 and were not told that it wasn’t climate controlled. We checked in and were told that’s all that was available. The unit then had a lock on it. There’s a lot more to say but no roo

Kelley S.  |  Reservation 
Rating:
5.0

The staff was outstanding and the facility/grounds were maintained with great care! If in need of these types of services again, I would certainly return here.

kenneth m.  |  Overall Experience 
Rating:
5.0

The staff at this location are friendly and helpful with moving and storage solutions.

MICHAEL G.  |  Overall Experience 
Rating:
5.0

They met my needs. Very satisfied and would use uhaul again if I needed storage.

jerry m.  |  Overall Experience 
Rating:
5.0

I have used this facility twice, 2months + each time & have been very satisfied. Should the occasion arise where I would need storage facilities I will use them again.

PATRICIA B.  |  Overall Experience 
Rating:
5.0

Outstanding service from the manager Rachel and her team. Very well run facility

jeff g.  |  Overall Experience 
Rating:
5.0

Rachel has been great!!!

PAR T.  |  Overall Experience 
Rating:
4.0

I signed up for a 3 x 3 x 3 locker. But did not understand that I had to climb a ladder to get to the top locker. I am to old (81 years) to climb to the top so so had to cancel my contract

Robert B.  |  Overall Experience 
Rating:
4.0

Access for renters would be ideal. The hours were not convent when needing accessin the mid evening hrs or later evening on weekend

joyce h.  |  Overall Experience 
Rating:
5.0

good

DAVE H.  |  Overall Experience 
Rating:
5.0

The Staff is Courteous and Knowledgeable. They were more than happy to show me the many options they had. The unit was clean and easy to get to with a roomy elevator and courtesy carts to share

KEITH C.  |  Overall Experience 
No reviews have been submitted for this location.

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