Customer Reviews for U-Haul Moving & Storage of Sherwood

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Sherwood

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dave t. on

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Ross H. on

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Great facility and knowledgable sraff

Abraham v. on

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Rodney O. on

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Carol C. on

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Dean M. on

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Excellent customer service and great equipment

Debra M. on

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The signs say a 10x10 for 114.95 heated.. They wouldnt honor that. Also i needed a unit close to elevators due to disabilities and they gave one clear over on the other side of the grounds upstairs.

Amber Y. on

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Excellent as always! Thank you again!!

Robert M. on

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Amber was extremely knowledgeable and helpful. We received excellent service with everything we wanted.

DEREK K. on

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Check engine light was on when I got it

curtis d. on

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KENNETH J. on

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Gerald G. on

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Great experience. Thanks

Robert G. on

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Nice staff

Dave P. on

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I can't remember the woman's name, but she was extremely friendly and helpful. I think she was the manager. She helped make this a great experience all around.

Fran B. on

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Quick and efficient. Loved the online reservation!

John L. on

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The Uhaul Anthony Almeida was clean cut, knowledgeable and a Positive attitude. I asked him if he enjoyed working for Uhaul and he said that U-Haul has always taking care of him and his family. I will go out of my way to use Sherwood Oregon U-Haul again

Clarence D. on

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Troy K. on

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More counter staff would be good.

Richard G. on

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Everything great. Location manager is the best!

Thomas G. on

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I checked in in person. The newer software has made the process much smoother and faster. Drop off was easy, just dropped the keys. Whole process was fast and great!

Kevin D. on

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Craig L. on

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david p. on

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The storage facility was very neat and clean with convenient restrooms inside. The staff were very courteous and helpful in ensuring that everything was satisfactory.

Crystal M. on

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I would suggest not to go to u-haul. It's one thing to pay for services and have you drop it off at the nearest location from your move. Than to have to bring it back to your pick up location in order to avoid getting penalized double the amount that the vehicle would have been worth. It's best to keep a go repur with costumers when your not charging them $265 for one day different location drop off. Specially over labor day weekend. It's stupid and I will not be going to u-haul for any of my moving experiences in the future.

Emily H. on

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Shauna H. on

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Great service. Great product

Dwight S. on

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Timothy B. on

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The problem was with the reservation. My reservation was moved two different times to different pick up locations. Very disorganized on the customer service and scheduling.

james e. on

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Darby D. on

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tai l. on

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Murray N. on

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Kenneth E. on

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Richard T. on

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Andrey P. on

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JEFFREY G. on

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Bother Antonio and Amber are amazing managers! They bust their butts to keep that place running!

Joyce A. on

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We had a unit for three years and never had any issues with U-haul. Finally got a big enough shed for our downsized home that everything now fits here on our lot. Good rates, clean. Thank you.

Linda M. on

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Best storage place ever!!

Angelo M. on

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Amber, is and excellent manager, very customer friendly and professional at all times!!!

Lisa W. on

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Helpful staff.

Lee H. on

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The staff was spot on and very helpful. Very clean and well kept facility.

edward l. on

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Excellent experience for us!! Convenient, accessible and secure. Staff helpful when needed. Also reasonable prices for longer term renters.

Michelle B. on

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Very clean facility.

TONYA C. on

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Very good customer service and worked with me on my move in date and truck rental. 5 stars

Alicia S. on

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Units being divided made difficulty storing.

Ann I. on

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Thank you for an enjoyable experience.

CHERIE G. on

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Manager Amber is the BEST!!!

Jennifer M. on

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when i didnt end up liking unit chosen they let my bf help me (authorized entry) cause i was at work. All staff very friendly helpful and just great people!! Keep them around they do great job

Monica D. on

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Great facility. Clean, secure, indoor, climate control… and I love that there is a place to put donation items that others can take from.

MICHAEL C. on

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nice place

Neal M. on

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The woman (Rachel) was extremely helpful and informative with the entire process. I would recommend using your U-Haul facilities for any storage needs.

Nicholas G. on

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Amber dropped everything to assist me and get me taken care of. Sheer professionalism and excellent service. She put me at ease due to my rowdy toddler acting up, and didn’t make me feel unwelcome.

Tim T. on

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Superb "product" at a terrific price! Mark Hansen is the best!

DANA B. on

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Thank you

Charles B. on

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little bit of confusion when checking in but overall good service, very clean facility

JESSIE M. on

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The GM was the one to set up my storage unit account. Very friendly and personable. So far all the staff I have had contact with have been helpful and understanding.

molly n. on

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Great facility and friendly staffs.

david p. on

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The staff was very friendly and helpful. The storage facilities are very clean and well thought out. My overall experience was very positive and helped to make the burden of moving more palatable.

Jim M. on

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nice place

Ashley T. on

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ALL of my belongings are sitting in the hallway at Uhaul, Unit was not left unlocked for me. Manager couldn't come in to unlock. I had already paid the mover to help me unload. BAD situation.

jeanna d. on

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The first several questions don't apply to me as I didn't go into the facility. Everything else was good. I do want to thank you for fitting me in for delivery on very short notice. It saved me cash

Fred S. on

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It was a fairly busy Sunday afternoon but the staff seemed to multi task well. Was able to secure a storage unit, unload and then return the truck. We drove from south of LA so we were tired and done.

MARK H. on

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Freaking awesome...... period

RICHARD B. on

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Good place, good people rented there for years

Savannah Gomm & N. on

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It was helpful to have this place to keep stuff while we moved. We had the 24 hr access which we used most every time we needed to go in. Very convinient.

CARLOS J. on

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Thank You... Your staff was always nice and very professional. Facility was always clean and organized...

Aida R. on

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Had to take issue to corporate before issue was resolved with an adequate solution

DANIELLE I. on

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Like the indoor storage. Great facility

rogelio c. on

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Would definitely recommend.

carey g. on

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Excellent

James W. on

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A great professional operation. Really appreciate this business resource in my community.

jennifer k. on

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Very helpful getting me the things I needed

JERRY R. on

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Everything was great with the exception on the autopay sometimes not taking out on the day requested. There is more but I will try to type better

Amber G. on

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Awesome!

Kathy G. on

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??

Bill H. on

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The storage facility and its staff are excellent. If I call and they are unable to answer (meaning that I get re-routed to the sub-par answering service), they always call back to follow up!

Kelly M. on

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Very friendly and helpful staff and a nice facility

Marvin O. on

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Very responsive and helpful

Mike & Deb W. on

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Great storage facility and staff was very helpful.

MANNETTE F. on

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Never any problems and the facility was always clean.

PATTY B. on

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I was very pleased with the staff, both at the front desk, as well as the fact that I was called and advised that I had not locked my unit securely. I appreciated that, very much.

susan m. on

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I did not see facility. They were responsible for storage/delivery of my U-boxes-they did an excellent job! Boxes in great shape! Delivery and pick up of boxes was done at time said. Great job!

Elizabeth Suzanne J. on

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Great help. Good deal compared to other companies.

Youngbok K. on

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ROXANNE S. on

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thanks to all the staff .. this was a quick convenient solution for me.

ANGELA M. on

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Quick efficient and friendly staff

Elma C. on

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Really appreciate the warm clean bldg where my storage unit was. Also that it was well lit.

angela M. on

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Loved the facilty and the carts!!!! Employees are efficient and super friendly

Roger E. on

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I have used u-haul for years. This is one of the best in the business. Security excellent, cleanliness excellent. Personnel always willing to go the extra mile to insure your satisfaction.

DEWEY A. on

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Thank you.

Deborah K. on

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Sherwood is a convenient location!

ROXANNE S. on

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The staff very helpful and I feel my unit is secure.

Kim G. on

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Highly recommend

Gayla G. on

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Very good place

dean l. on

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Thanks

MATT H. on

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Great experience for over two years at this location. Antonio and the rest of the crew, were always helpful and fast. Nicely done.

aliyah j. on

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I was happy with my time at Uhaul, I was just very surprised at the amount of money I had to pay for such a small space. I ended up paying more than all of my items were worth over the last few months