Customer did not leave a comment.John T. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Sierra Vista Southeast
Sierra Vista, AZ 85650
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 11/25/2021: 7:00 am - 3:00 pm
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Josh was most helpful.Rick S. | First Impressions
Complete the pRking lot.JAMES J.
Nothing. Everything was great. And the employees especially we're excellent!RICHARD E.
Customer did not leave a comment.James G.
They were able to meet my needs of covered RV storage with competitive pricesstan b. | First Impressions
Great service, equipment and knowledgeable staff. Easy to get in and out fromCHRISTOPHER L.
Customer did not leave a comment.BONNIE M.
Customer did not leave a comment.PETER F.
This facility bent over backwards to find and secure storage for our 20 foot U-haul truck when another Uhaul place gave away our storage last minute just as the truck arrived. Once they realize that a staff member was late on the move-in day and we went through a lot with the other facility - they gave us the last storage spot (a second one) free also for the introductory month. all the above was true too plus checkout was easy and fast - we just had some dead Arizona bugs to pick up on our way out (moved my Mom into her apartment that wasn't ready in time upon arrival here with all her stuff. :) Thanks again for getting us through a messy move. (we even had a Uhaul tire pop hours after leaving Olympia WA to get to this facility, so a rough go, but made it. :)Marie H. | Overall Experience
Customer did not leave a comment.DAVID S. | First Impressions
Customer did not leave a comment.JAMES L.
Customer did not leave a comment.CHRISTOPHER B.
Adam was a great help to start my account. Joshua was easy to work with...he showed me storage choices and access points using a golf cart. This is a real convenience. Together I am very happy with the customer support.Fred M. | First Impressions
Customer did not leave a comment.JOHN E. | First Impressions
Customer did not leave a comment.DEAN B.
Although my free lock was not in the unit upon arrival, I called the office it was brought to me right away. This storage facility is clean, caring and has very curious employees. I will always come to this uhaul 1st.Michele S. | Online Move In
Customer did not leave a comment.VIKTORIA S. | First Impressions
Customer did not leave a comment.Tracy G. | First Impressions
I wish if i rent a truck it would b nice to get a break on price if i return it 13 or 14 hours earley .NORMAN B.
Thank you so much for your help. It was totally appreciate, it thank you again and have a great day.GEORGE V.
Josh was super helpful & nice, a real lifesaver!SEAN O. | Overall Experience
Best Uhaul place.Kelley J. | First Impressions
Customer did not leave a comment.RAY Z. | Overall Experience
I just 1st want to Thank the Manager Chris Miller, it started with my 1st one then I ended with 4. The best mgr and staff. Total professionalism from him and his staff. I just Thank Chris for helping me protect my mom's personal item ssd's after she passed. Thank you Issac & Josh the team that I worked with the most over the past 2yrs, Chris since I believe 2017! Thank you, Thank You, Thank you from the bottom of my heart!ALVIRA G. | Overall Experience
Very helpful & courteousMartha S. | Overall Experience
Customer did not leave a comment.Mike D.
If someone was set on using U-Haul, I would tell them to definitely use this site. It was a great experience turning in and it was clear they take care of equipment and customers. I wish all locations did that.Nathan S.
I have used this place for 20 years. Keep it the way it is!Robert A.
Josh was EXTREMELY helpful, a real lifesaver.SEAN O. | First Impressions
Joshua was super nice and tried to make up for another Uhaul place cancelling our reservation and ruining a close easy and enough storage by getting us the last 2 of his units. a stafu had me waiting a while outside for 30 minutes, but to make up for it I got all my old discounts and got in right away-they even held my ID card that got lost and a customer brought it in- I got a nice call and arrangements at my convenience. I made comfortable and they made sure I had the correct locks and how to get in and out.Marie H. | First Impressions
Front entrance was blocked off. Very confusing back entry with no direction and no personnel to instruct/assit/guide you to the front. Originally was supposed to drop off at Desert Automotive, which no longer supports UHaul drop offs. They need to remove it from their website. It was a huge hassle to return our UHaulLESLIE E.
Customer did not leave a comment.Daniel B. | Overall Experience
Customer did not leave a comment.Holly H. | First Impressions
Customer did not leave a comment.Katrina W. | Overall Experience
Customer did not leave a comment.Jessica M. | Overall Experience
The CSR was very friendly and helpful. I got exactly what I needed. Thank you.Benjamin T. | First Impressions
Customer did not leave a comment.Raymond L. | First Impressions
Customer did not leave a comment.Gail K. | First Impressions
I have ONE big complaint directed at the manager of this site. When we pulled up to get out 6x9 foot trailer the parking lot/entrance had been retared and cones were up so you could not pull in. The poor young man had to hand pull that trailer across the entire length of that lot, remove a cone so we could back up and hitch up. He fell once halfway through the lot and I was pissed that he was alone and did that. Poor management as far as I'm concerned. You couldn't pay enough for what he did for the company.Mary L.
All personnel have knowledge to assist with the hookup of trailers, and car dollies. Over confidence of skills does not help the customer especially on moving day.TAUGAIFALA E.
Customer did not leave a comment.TAUGAIFALA E.
Great service.Anthony A. | First Impressions
Customer did not leave a comment.Stephanie L. | First Impressions
Customer did not leave a comment.Jerry W.
Christopher Miller was extremely helpful and very welcoming. This man should get a big raise!DIANA B.
Chris is the BEST! Knowledgeable, and very friendly. I’ve been there about 4 years now great service.TAUGAIFALAAKA TERRY E. | First Impressions
Put signs that indicate where the entrance to main building was locatedMauricio V.
Customer service was friendly ans knowledgeableAllyson D.
Customer did not leave a comment.Benjamin D. | Overall Experience
Chris Miller and Staff are excellent. They always make things EASY because they are efficient and hard-working. Always friendly, always HELPFUL. signed Bill Olofson Sierra Vista, AZWILLIAM O. | Overall Experience
Customer did not leave a comment.Katrina W. | First Impressions
I have been with these people for a few years and the have been very helpful through every change I have had to make and especially this last one. I will miss the security of knowing they are there for me.Gay V. | Overall Experience
The young man on staff was knowledgeable, accommodating and very pleasant in providing information necessary to make a decision.ANTHONY P. | First Impressions
I think there should be a 24 hour on call person. The after hours phone people are rude! I was on hold for 1hour and 8 minutes and the associate got on the phone and transferred me to a uhaul store that was closed so it was like I was hung up on.CHANNA W. | First Impressions
Isaac was greatCaitlin W. | First Impressions
Best U-Haul experience in Arizona! Chris and his team are #1 in customer service - positive, can-do people. Give this place your business, you won’t be sorry!John H. | Overall Experience
Best u-Haul in Arizona! Coordinated return of truck at location Anthem U-Haul stated didn't exist. Also discovered all tires on truck were bald and vehicle should not have been allowed on street. I trust these guys; not so, the pick-up location U-Haul at Anthem.JOHN H.
Not a thing. Reserving the truck was easy online. The truck was clean and ran well and both pick up and drop off were smooth and simple. The people who helped me pick up the truck and drop it off were very nice, polite, and professional. I'm happy with the whole experience!DELLA T.
Customer did not leave a comment.Sohil G.
They were very friendly and helpful.Betty L. | First Impressions
Isaac was very helpful. I bought packing supplies when I got my storage unit and he helped me bring them to my car. He was very polite and friendly. Great customer service.Jo E. | First Impressions
Customer did not leave a comment.Mercedes F. | Overall Experience
Customer did not leave a comment.michael e. | Overall Experience
Isaac was very helpful and friendly and eff. Thanks.David L. | First Impressions
Customer did not leave a comment.Theodore A R. | First Impressions
Customer did not leave a comment.Raymond L. | Overall Experience
The covered RV storage was clean, easy in and out and secure.Ken K. | Overall Experience
Customer did not leave a comment.Suzanne R. | Overall Experience
Customer did not leave a comment.Woodson T. | Overall Experience
I dealt with Chris, very courteous and professional!Arnold N. | First Impressions
Customer did not leave a comment.RAUL V. | Overall Experience
The best experience with this facility is that the staff makes this U Haul storage SHINE👍 I want to thank them for being Great Team Players CraigCRAIG G. | Overall Experience
Chris Miller is fantastic!Kathy M.
Very helpful staff and clean unitsWILLIAM H. | Overall Experience
Customer did not leave a comment.Greg N. | Overall Experience
Signage was poor. However the site is under construction so it is understandable.THOMAS M.
When I rented the 6X12 trailer, it came with one month free rental storage. Micheal from Uhaul customer service reserved a 10X15 unit for me. He also said I could drop my rental trailer at this facility. Neither was true. There was not a 10X15 unit available, causing me to rent a 10X20 unit. More money. Also, i had to go to the Frye Rd facility to drop the trailer. Imagine my displeasure. Chris, the Hwy 92 manager. Was as professional and helpful as possible, but I was unhappy with the untruths told to me by customer service. Unit I reserved was unavailable, cost went up for unit. Cannot drop trailer at the facility, take it to another facility. More time and inconvenient. Micheal from Uhaul customer service could use more training, to help him be successful in his job. A happy customer, is a repeat customer.wes l. | First Impressions
The gentleman that helped me was awesome and helped every way he could and I neededQuirina V. | First Impressions
Everything was greatChristopher L.
I have always appreciated the friendly, helpful and professional service from the manager and staff. Thanks.Michael H. | Overall Experience
We've been tenants here twice and that's because they have excellent customer service and the best price for what you get. Staff was the best and super helpful and caring.Rani K. | Overall Experience
The staff care about the customers; I've used this storage before they became UHaul, and they have maintained quality customer service in the 56 months that I have rented a unit here. 5 stars for the best staff!MELINDA L.
Manager and staff are very helpfulPatsy B. | First Impressions
Customer did not leave a comment.EDDIE D. | Overall Experience
they had a new office location within the property so it was a bit confusing. I looked like they were doing some construction work and that issue may be in the process of being corrected.Dale L.
Customer did not leave a comment.Johnathan A. | Overall Experience
Eisac is the best!!!!!!!michael e. | First Impressions
Customer did not leave a comment.Woodson T. | First Impressions
Customer did not leave a comment.Douglas K.
I need to get a bigger unit and have to wait for one to open up. So I am still in the process of moving in.Barbara O. | First Impressions
Customer did not leave a comment.Deborah S. | Overall Experience
Customer did not leave a comment.Cliff F. | First Impressions
Customer did not leave a comment.Vivian T. | First Impressions
Can't say enough about management and crew on point with my everyday needs I've been storing And renting trucks on a monthly basis they are my go to people in the rental business I'm happy To rent from this location and recommend to all Keep up the good work guys thank youMartin C.
Highly professional and friendly Agent. I will highly recommend this location and service.ANATOLE B.
Great serviceGil G. | First Impressions
Customer did not leave a comment.RONALD C. | Overall Experience
Very helpful and organizedCHRISTOPHER H.
Customer did not leave a comment.KEVIN L.
Your customer service at this location Highway 92 in Sierra Vista Arizona is above and beyond acceptable they went out of their way to help me I greatly appreciate the assistance and that location especiallyTAMI H.
Customer did not leave a comment.James s. | Overall Experience
Customer did not leave a comment.George M. | First Impressions
The General manager Chris went out of his way to not only fix my hitch up to be right for hauling the trailer I was renting but also allowed me to borrow an adapter for the brakes! Then they opened my unit for my and had it all ready to go. Super easy self check in after hours and was an overall extremely welcoming experience!Diane P. | First Impressions
A larger parking/maneuvering area would have been appreciated. Personnel, however, were exceptional, very knowledgeable and helpful. Thanks!George P.
Customer did not leave a comment.Kenton S. | Overall Experience
They were kind and helpful. Christopher was very clear about what size unit would address my needs and made sure the unit would be clean and fresh for my arrival.Gay V. | First Impressions
Everyone was very kind we appreciate everything. We were only stationed here for six months and just are moving.CHRISTOPHER F. | Overall Experience
What can you say, all was good.kenneth A. | Overall Experience
Love this place. I just priced didn’t go upKim B. | Overall Experience
Customer did not leave a comment.Michael K.
Customer did not leave a comment.Scott R. | First Impressions
At this location, 3637 S Hwy 92, Sierra Vista, AZ, I rate " above average". I appreciate the emails and phone confirmation for reserving a rental truck plus providing the cost information so there were no surprises.. Very pleasant and courteous.STEVEN A.
Customer did not leave a comment.MICHAEL T.
The rep who checked me in was very thorough with communication and was very professional.Veronica V.
All good, no complaints. Having storage unit with monthly autopay made life easier while living in a trailer park for one year.Martha C. | Overall Experience
Very pleasant experience!David W. | First Impressions
The manager and crew are awesome treat you like familyMArtin C.
Customer did not leave a comment.Thomas K.
Isaac wa great, he walked pretty far to show us our site.Paul H. | First Impressions
Customer did not leave a comment.Jennifer D.
Customer did not leave a comment.ERIC T. | Overall Experience
agent very quick and helpful; I was on my way in 2 minutes.BRUCE V.
Customer service is professional, cordial, suggestive and available to answer questions or concerns. Air conditioned storage units are just the right temperature and clean!Rachel G.
Customer did not leave a comment.BRIAN D.
Customer did not leave a comment.Jazmyne H. | Online Move In
Customer did not leave a comment.Mary N. | Overall Experience
One word... "NOTHING"! You guy's are "AWESOME"! Thanks...again!MICHELLE P.
Southeast Seirra Vista has been super to work with.richard l. | First Impressions
Always have had good service at this location.JAMES J.
Christopher was amazing and helped me find exactly what I needed. He was friendly and when I thought all my stuff wouldn’t fit into one unit, he found me another one, if needed.April H. | First Impressions
Customer did not leave a comment.Tyeez G. | Overall Experience
Thanks for being there when I needed youTHOMAS D. | Overall Experience
I have never used a storage facility and was concerned about doing so. The staff were help without being pushy. I felt very comfortable talking to them. The unit was clean and ready for me to move my things in.Barbara D. | First Impressions
Customer did not leave a comment.TIMOTHY P. | First Impressions
Customer did not leave a comment.LYDIA G. | First Impressions
Customer did not leave a comment.HERBERT S. | First Impressions
very helpful.Greg N. | First Impressions
Nothing you can do about it, but this location is hard to access. Also it would be helpful if you could access the storage area from where the trucks are parked so that you don't have to drive down the road, make a u-turn and backtrack to go to the storage units.Cecil W.
Issac Hernandez was very helpful when I called and asked how much the storage units were, he also explained if I rented a truck, my first month on the storage unit would be free.Connie P. | First Impressions
Excellant service. I've used this storage facility for the past 20 years and have never been disappointed.WILLIAM G. | First Impressions
Customer did not leave a comment.Sabrina W. | First Impressions
Thanks for a good experience checking in and for the helpCRAIG G. | First Impressions
There are a lot of places to rent U-Haul equipment but this location stands out for great customer service. From pick up to drop off, the young people working there were knowledgable, friendly, and professional. Too easy. Thank you.STEVEN B.
There seemed to be a miscommunication about the unit internally, however Joshua at the main office was quick to assist and made the process extremely smooth.Michael S. | Online Move In
The truck was not available at the original location I was given to pick it up at. Luckily it was only a few blocks down the street to the next location and they had one available. The gentleman at the new location was very helpful and pleasant it getting us set up.MARLA F.
Chris Miller is a friendly guy. Got me squared away with my truck quickly. Much appreciated!John C.
The parking space is very small and not easy to maneuver in. I'm not sure how something like that could be fixed due to the limitations of the property location. Service was good and the employees were friendly and helpful.Robert M.
Christopher Miller, location GM, was great to deal with. Excellent experience.JAMES R.
The manager Chris Miller has always been extremely kind to me. In a time where there was difficulty with COVID no work, he was understanding and allowed me to pay late and not lose my mom's items. Thank You Chris for being much more than a manager someone who truly cares about the customer.ALVIRA G. | First Impressions
Customer did not leave a comment.Greg B. | First Impressions
Keep doing what you are doing - consistency of excellence.John H.
Issac was very friendly and the drop off was quick / easyTony A.
Customer did not leave a comment.Soraya P. | First Impressions
I got behind on my rent due to loss of work due to this Covid thing and they have been very helpfulRon H. | First Impressions
Customer did not leave a comment.THERESA D.
Customer did not leave a comment.FRANK P.
Everyone is super professional and polite. Manager is awesome as well.ARTHUR G.
Customer did not leave a comment.Marcus A.
Customer did not leave a comment.David V.
Isaac was delightful....awesome customer serviceBRENDA H.
Customer did not leave a comment.Michael J.
Customer did not leave a comment.Erin f. | First Impressions
Chris assisted me on the phone to reserve a new unit. When I was able to get to the facility later that day, Josh showed me the new unit and completed the rental process. These guys make it so easy to rent. Excellent job as always!NANCY G. | First Impressions
Quick and easy. As soon as we pulled up the young man came to greet us outdoors. He helped us detach the trailer and was very polite. Great for those of us with minimal experience using a trailer, as well as for those concerned about COVID. We didn't set a foot inside and the young man made it quick.Dina I.
The onsite crew were wonderful, as stated in the reviews. The online process was horrible. - had to run through the form completion step a number of times - ambiguous/unclear in showing _available_ units. This contributed to running through the form completion step numerous times.Michael B. | Online Move In
The rates were very attractive relative to other storage facilities in the area, for the same size spaces.Shelley L. | First Impressions
Out-Standing serviceJames D.
Josh was polite,friendly and helpful.Jenny G. | Online Move In
Customer did not leave a comment.DANIEL G.
Issac was very friendly and helpfull. Much appreciated.Christopher A.
Chris an crew have been a real help during and after our move to town. both vehicles an storage. We will use them again in the future. D & DDawayne C.
Customer did not leave a comment.Jerald D.
Customer did not leave a comment.Robert P.
The staff here are kind patient & friendly the Customer Service at this U-Haul Storage is excellentTERESA C. | First Impressions
The Manager was very professional and very courteous. He had the best customer service.MYRNA C.
Thank God for the manager â€œChrisâ€ He was helpful and said that my rental experience needed to be rectified with the Modesto, Ca . The only reason I'd ever rent again from them.Holly A.
It is my understanding that there were two motor homes inappropriately parked in the entrance preventing the moving van from getting to the storage unit. The best it could maneuver was 5 units away. Pretty inconsiderate on the part of the Storage manager to let that happen.Thomas S. | Online Move In
Customer did not leave a comment.Martin H.
Customer did not leave a comment.Paul H.
Excellent service, equipment and locationCHRISTOPHER L.
Customer did not leave a comment.Cheryll H.
Nothing it was great.ELBERT D.
Great customer service, the entire staff is very accommodating, always aim to please, they go the extra mile and it's a nice storage facility!linda g. | First Impressions
Customer did not leave a comment.PETER DEAN V.
Customer did not leave a comment.EDWARD M.
Customer did not leave a comment.Lisa S.
Customer did not leave a comment.ALVINEARL K.
Customer did not leave a comment.Susan W.
Customer did not leave a comment.Edward M.
Customer did not leave a comment.David D.
Customer did not leave a comment.David S.
Great and friendly service. Highly recommend!Robert T.
Customer did not leave a comment.Jon J. | First Impressions
Nice, clean, and large covered RV storage.Ken K. | First Impressions
Customer did not leave a comment.Tyeez G.
Customer did not leave a comment.JAMES W.
Nothing... Josh kept in contact with me the day before and day of to make sure the truck was available and he re text me the link that was missing so that I could do the body damage assessment. Thanks so much for your help... it made my move so much less stressful. :)Kim G.
Knowledgeable and friendly staffArturo C. | First Impressions
Chris Miller was extremely helpful and went above and beyond for our needs. He made sure everything was ready and hooked up the equipment for us, made sure everything worked and fit properly, explained how to use it and sent us video as well to watch for reference. He was very friendly and made the whole experience enjoyable and stress free. I highly recommend this location and will continue to go to Chris for future needs!HOLLY G.
Used this company thru out the years. The one on hwy 92 is awsome!. The people are genuinely friendly, and honest. Advised me on what I may need accordingly, and what was really not necessary. Helped me keep my expenses down. Will always be my "go to" guys!Tomi B. | First Impressions
Customer did not leave a comment.Ruben M.
Fix the trucks the onevwe had needed alignmentand brakes fixed. Also AC had many issues. Make sure they are ready for all weather conditions ie wiper blades. Clean them out well.CARL E.
Michael was extremely helpful and attentive!Ruben M.
Customer did not leave a comment.david B.
The service was greatTERRY M.
Luckily the drop off location was not changed and it was just a few miles from my destination address. No problems with equipment.NORD J.
Customer did not leave a comment.Carol S. | First Impressions
There was a misunderstanding that affected the billing. I spoke to the manager and he was nice enough to give me some credit. I had made some mistakes, but their people had made some mistakes too. He was fair. That is the kind of service that makes me want to go back or refer others.Travis B.
U-Haul representatives at the drop-off Location made it easy to turn the vehicle and thanks for making the moving experience less stressful.frank D.
Customer did not leave a comment.Adan R.
The facility is secured. The units are clean and well maintained. The staff are courteous professional and always helpful.Rachel g. | First Impressions
Customer did not leave a comment.Gary T. | First Impressions
Mike was a big help for meEric B. | First Impressions
Great way of doing the process. Will definitely do it this way moving forwardPaul H. | Online Move In
Customer did not leave a comment.Suzanne R. | First Impressions
Very helpful with a last minute change.Paula P. | First Impressions
I rally like the service. They gave me a month free. That was really surprising for me and shock to hear that. I was so happy. I got 1 month free in noncontract storage . I never get free things I believe in handwork. But my overall experience with U-Haul was excellent. Thank you very much!Dipa A. | First Impressions
Very easy to reserve and then move in!Victoria O. | First Impressions
Customer did not leave a comment.Caroline D. | First Impressions
Excellent attention, thank you for your help.Eduardo M. | First Impressions
Nice company and very accommodating to our needs!Wafaa S. | First Impressions
Exceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. Thank you!Connie F. | First Impressions
Everyone was very friendly and super helpful!Jacquelynn P. | First Impressions
Outstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!RAMONA L. | First Impressions
Great service.Orson G. | Reservation
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!