Customer Reviews for U-Haul Moving & Storage of South Greenville

1766 reviews

4057 S Memorial Dr   Winterville, NC 28590
(Across from Pitt County Community College)

(252) 215-2285

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(252) 215-2285

4057 S Memorial Dr
Winterville, NC 28590
(Across from Pitt County Community College)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
4.0

Customer did not leave a comment.

John A. 
Rating:
4.0

Customer did not leave a comment.

FERNANDO L. 
Rating:
5.0

Customer did not leave a comment.

Rodney C. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
2.0

Employee not wearing a facemask. Said management gives them that option. Sad when all CDC covid-19 instructions are not followed by saying that there is no legal requirement to do so. Most Americans know best from the Preamble to the Declaration of Independence: “We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable rights, that among these are Life, Liberty and the Pursuit of happiness.” Notice that "Life" is given first priority. Also a used facemask was on the passenger side of the vehicle I was assigned. I left it there.

CURTIS F. 
Rating:
5.0

Friendly and helpful staff. Great selection of equipment and supplies. Great store and will definitely rent from this location again.

JEREME S. 
Rating:
5.0

Quick and easy drop off.

Lakeisha W. 
Rating:
4.0

Customer did not leave a comment.

Tiffany C. 
Rating:
5.0

I would not recommend U-Haul for anything!!!!! Used a car trailer for 24hrs. Was $410.70. You can check at outher places 1/3 of what they charge. My first and my last. Didn't tell me they where going to break it off in me!!!! Call anther place first

DAniel L. 
Rating:
5.0

The truck was dirty and smelled like cigarettes. However, the truck ran good and helped us get the job done.

KEITH S. 
Rating:
5.0

Customer did not leave a comment.

Terra S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dylan F. 
Rating:
5.0

Customer did not leave a comment.

Sywanda G. 
Rating:
5.0

Customer did not leave a comment.

Cheryl A. 
Rating:
4.0

The two women who moved were very good, though struggled with the weight of my furnature. At least one male on a moving run would make things easier.

SARAH E. 
Rating:
4.0

The trailer I rented (6 x 12 with ramp) over a week before I picked it up was broken and not available, yet no one called to let me know. I arrived to pickup the trailer and had to take a trailer with no ramp.

PAUL H. 
Rating:
4.0

Customer did not leave a comment.

NOAH S. 
Rating:
4.0

Customer did not leave a comment.

Colton F. 
Rating:
5.0

The manager there helped my out a lot with dealing with the trailer, and was very accommodating with my storage unit.

PAYTON P. 
Rating:
5.0

Great customer service, very friendly and approachable.

MARK H. 
Rating:
1.0

Customer did not leave a comment.

PURNELL P. 
Rating:
5.0

Customer did not leave a comment.

Billy M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

Sophie F. 
Rating:
5.0

Customer did not leave a comment.

TONYA M. 
Rating:
5.0

Customer did not leave a comment.

JESSICA M. 
Rating:
5.0

Customer did not leave a comment.

donna m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
3.0

Possibly numbered parking spaces for drop off.

Micah L. 
Rating:
4.0

The movers that U-haul selected for me didn't pack my furniture properly and I have dents in my leather sofa and recliner. I have a nicked dining chair. The overall U-haul service was great. The selected movers should be remove from the listing. They failed to cover my furniture. Why? I do not know. I did have my merchandised insured. I haven't had time to file a claim yet.

Bernett H. 
Rating:
4.0

The last time we rented we were only able to get the truck for four hours but charged full price. I will not be doing that again

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

George Y. 
Rating:
5.0

Customer did not leave a comment.

LEMUEL Y. 
Rating:
1.0

No masks were worn by employees when I stopped by. And the general manager will not reply to my email or phone calls for support in understanding a 'damage' report that I was given days after my rental return.

David K. 
Rating:
5.0

The staff as a whole was super friendly!! Makes a huge difference!! Thank you! :)

Faith K. 
Rating:
5.0

Nothing

THOMAS F. 
Rating:
5.0

The auto transport trailer is designed incredibly well. Everything was a breeze to connect and haul.

DENNIS M. 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN H. 
Rating:
5.0

Customer did not leave a comment.

SHERROW M. 
Rating:
4.0

No comments at this time.

Tanisha C. 
Rating:
5.0

Great experience. Michele Owen was a pleasure to work with.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

Brinkley S. 
Rating:
5.0

Just disappointed that people allowed to keep tow vehicles hooked up and in travel ways. Very much restricted turns and parking long rigs also know people came in and out with no access to be there and roamed around. They drove in when someone opened gate and then waited to leave when gate opened from inside saw this several times. That's very alarming and forced me to go over there every week to check on my boats. Not as secure as it should be. Very nice place but this needs to be addressed I think. Will be back in July. Thank you

wesley d.  |  Overall Experience 
Rating:
5.0

The only item that did not arrive in one piece was my couch. There was a clean tear on the back, which I should be an easy repair thankfully. I think it got caught on the metal piece of my grand wardrobe box during transport. Everything else was fine.

Sarah W. 
Rating:
5.0

I've used UHAUL equipment and service several time during our cross country move and I couldn't be happier. The service was great. They saved me hundreds of dollars over other carriers. I got all my moving supplies from the UHAUL store without needing to go to numerous places to get moving supplies. I heavily recommend UHAUL over other stores for their complete services. J. Roberts

JOHN R. 
Rating:
5.0

Very satisfied with the service

GARY L. 
Rating:
5.0

Customer did not leave a comment.

Rita T.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

The space was clean and ready for move in.

Loyd S.  |  First Impressions 
Rating:
5.0

Service was great..

MARILYN W. 
Rating:
4.0

Customer did not leave a comment.

Patricia G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jake J.  |  Overall Experience 
Rating:
5.0

Cody knew exactly how to handle everything at once somehow, all in a professional timely manner. Extremely helpful and approachable individual.

Eileen C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANITA S. 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela F.  |  Overall Experience 
Rating:
5.0

All good!

Bob W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Irene L. 
Rating:
5.0

Customer did not leave a comment.

Kristin H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRUCE M. 
Rating:
5.0

They was helpful and nice people. I like them

VIRGINIA P. 
Rating:
5.0

The person who waited on me was very friendly and kind.

LINDA G. 
Rating:
5.0

Customer did not leave a comment.

DONNA C. 
Rating:
5.0

Great peoples to work with

Roosevelt H.  |  Overall Experience 
Rating:
5.0

Brian Lynch has exceptional customer service skills. He went above and beyond to make this experience go very smoothly for us. Thanks Brian.

margart A. 
Rating:
4.0

Good customer services

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

JERMAINE A. 
Rating:
5.0

Fair price good service and a staff that knows what is going on. Nice job. I have rented from you several times and will be back again!

JOHN B. 
Rating:
4.0

Customer did not leave a comment.

Taryn W. 
Rating:
5.0

Friendly and helpful and made the process so easy.

ERIN F. 
Rating:
5.0

The young lady I talked to about my account was very friendly and courteous. She was able to help me with my billing question.

Queen B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DIANA R. 
Rating:
5.0

Offer the best prices to save

kendrick D. 
Rating:
5.0

I was able to drop the equipment off in a very timely manner

Jeffery M. 
Rating:
5.0

The only thing I would of expected would have been for a dolly to already been in the truck instead of having to rent one. But other than that everything was great.

ROSIE E. 
Rating:
4.0

Customer did not leave a comment.

DESTINY B. 
Rating:
2.0

Customer did not leave a comment.

EMANI A. 
Rating:
4.0

Equipment was dirty and had to be cleaned prior to my leaving. ALL signage required customers to be masked but NOT ONE UHaul employee wearing one.

GARY P. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Have more staff available when there a lot of clients and or new clients waiting.

EDWARDSTANLEY W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Excellent service every time we go to the Winterville location.

CHRISTOPHER C. 
Rating:
5.0

Customer did not leave a comment.

JUSTA W. 
Rating:
5.0

I rented this equipment at 4:30 pm on Friday, Jan 22 and returned it at 4 pm on Saturday, Jan 23. The employee that helped me said he did not need my paperwork, he had it on his phone and could I back it in the space - I said yes, but need to turn in the 2 dozen blankets first - all folded which he pulled out of the trailer and put into the building. I then backed the trailer into the space, he disconnected the trailer and said I was free to go. Today I got the email and receipt that said I had kept trailer for 3 days and my charge was 3 times what I had expected. I called immediately, fearing the worst, but you had a great customer recovery done by Cody Wynn and he credited my card appropriately. Many thanks to Cody for his efforts and great attitude, even though I was upset. I will insist on hard copy paperwork on the return of equipment in the future. Thanks so much for hiring such great folks and this site is a great site.

LARRY F. 
Rating:
5.0

Customer did not leave a comment.

ROY K. 
Rating:
4.0

Customer did not leave a comment.

MELVIN J. 
Rating:
5.0

Customer did not leave a comment.

NADER O. 
Rating:
5.0

Customer did not leave a comment.

jordan E. 
Rating:
5.0

Customer did not leave a comment.

Kip D. 
Rating:
5.0

Customer did not leave a comment.

Ashley C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS R. 
Rating:
5.0

This facility is amazing. I would recommend them to anyone. They make everything about the rental experience as easy and painless as possible. Brian and Jordan are outstanding. Try made my rental experience amazingly easy. They deserve a raise.

JACOB Y. 
Rating:
2.0

Customer did not leave a comment.

Keisha R. 
Rating:
5.0

We had a last minute switch on which type of equiptment I was renting. But everything went really well. They even had two 6X2 boards that someone had left in a rental that helped with me get my washer and dryer up a broken set of steps. They definetly went above and beyond, took great care of me! Very happy with the service I received! I will definetly be back next time I need to move anything!

CAROL L. 
Rating:
4.0

Customer did not leave a comment.

matthew A. 
Rating:
4.0

Employees should wear face masks. No one had a mask on. Not very considerate of the Customers.

Nelson T.  |  Overall Experience 
Rating:
5.0

Always accommodating

Monte C. 
Rating:
5.0

Think I paid too much money

CEDRIC D. 
Rating:
5.0

We needed a larger truck than what we had originally ordered and the staff helped us out very quickly. This made our moving trip so much better. Thank you

SEANMICHAEL C. 
Rating:
5.0

My UHAUL rep Derrick showed me nothing but Exceptional professional service and assistance. From the first call-in reservation, paperwork explainion to connecting and ensuring everything was correct. Being a Veteran, I've come to appreciate it when I see young people take pride in their job and the task at hand seriously. Thank you, G.T. Crosby USMC,Veteran

GREGORY C. 
Rating:
5.0

the return was quick and easy thank you

Elizabeth O. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

the employee must check the automobile with the customer both when delivering and receiving the vehicle

RICARDO U. 
Rating:
5.0

Customer did not leave a comment.

Ramona S. 
Rating:
5.0

Cody is so nice. I always am so happy when I get Cody. We always have a nice conversation while he is processing my payment. He is professional, fast, & has great customer service skills. Thank u for having pleasant personnel like Cody.

sandi s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH W. 
Rating:
5.0

It was a pretty smooth process

SHIRRONDA J. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

CLUCERO R. 
Rating:
4.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

New brakes

MONTOYAE S. 
Rating:
5.0

Customer service was outstanding!

HUBERT V. 
Rating:
5.0

Just keep up the good work excellent staff at this location.

ANTONIA G. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Awesome staff!

edwin C. 
Rating:
4.0

The only problem we had was that we called to rent a storage and was led to believe we had a space and we gave them our credit card information. But when we got there to put our stuff in the space, we were told that we did not have a space and there were none available. After much conversation, the agent finally gave us one. There was definitely some miscommunication somewhere but we were never told that a phone call and credit card did not reserve space. After all that, we are very satisfied with our storage space. Merry Christmas!

Carolyn C.  |  First Impressions 
Rating:
5.0

We will store again in the future

Anita C.  |  Overall Experience 
Rating:
5.0

awesome staff...everything was just awesome thank you all so much..

Vicki J.  |  Overall Experience 
Rating:
4.0

No one was wearing face masks in the store.

Nelson T.  |  First Impressions 
Rating:
2.0

Upon arriving the customer service was amazing and I truly thought wow, this is a great place! However I was really, extremely disappointment with my experience as the night ended. I wasn’t informed that the big doors don’t open after 7pm so I was stuck trying to fit a couch through one single door. As well as my pin code was showing a error that “I wasn’t checked in” , when I did go upfront to sign and was given a lock. I also was granted time access prior, as soon as 7:06 came I no longer had access. So I was stuck outside with a couch and a couple of other items and couldn’t receive assistance... but that’s not the worse part, while inside and open my lock to my unit the alarm went off over the entire building, not once but twice! I’m not sure if it was due to this same “not checked in status” but I had no one to come help, customer service told me I would have to wait until the next day. This was unfortunate being I stay out of town, have not begun relocating yet. I also needed to check my Uhaul in on this day, and here I was after 8pm with no access and needing to get back home (2+ hours away) very very traumatizing... I give two stars because the customer service at the actual store were like angels... but I just had a horrid experience and some details where left out about the storage.

Taravia M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vicki J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danielle W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald C.  |  Overall Experience 
Rating:
5.0

Would like to see garbage cans for waste on each floor. Thanks

laura s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YNEKA R.  |  First Impressions 
Rating:
5.0

The staff was very friendly and courteous. I was even given the 1st month free of charge. Not sure if there was some kind of promotion going on but it was awesome regardless. Also I accidentally set off the alarm in my unit because I didn’t check in, which was explained to me prior. I just forgot to since the door to get in was already open from another tenant. But one of the staff was there to shut off the alarm and kindly explain to me the reasons for the alarm. Which is another awesome thing, each unit has its own alarm, which triggers when you don’t check in or check out of your unit. Awesome facility.

Micahel M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Logan C.  |  Overall Experience 
Rating:
5.0

everyone is so helpful and glad to accommodate your needs. Great place when you need to store your items. Thank you U-haul!

Bobby U.  |  First Impressions 
Rating:
5.0

I am very pleased with my experience and accommodations. The staff has been great also.

Jeanette D.  |  First Impressions 
Rating:
5.0

Above and beyond customer service on move in day!

Nellie F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GAUDENCIA P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dustin P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vicky W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wayne s.  |  Overall Experience 
Rating:
5.0

I felt very secure about my stuff being stored at U-Haul. Never once had an issue and the facility was always immaculate.

Jessica G.  |  Overall Experience 
Rating:
5.0

Great staff

ALAN S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Olivia L.  |  Overall Experience 
Rating:
5.0

neat set up. roomy and accessible

Anita C.  |  First Impressions 
Rating:
5.0

The staff and facilities are the best! Moreover, they will help you anyway that they can!

peggy r.  |  First Impressions 
Rating:
5.0

The employees at this facility are so friendly and helpful! They seem to enjoy what they do!!

Rhonda B.  |  First Impressions 
Rating:
1.0

The day I made my original reservations the guy was very nice. But when I viewed my storage area I saw dead roaches on the floor. Not one but multiple. I desired a new storage after seeing that & made him aware that I didn’t want to put new furniture in there. He apologized & encouraged to call on Monday to see if anyone had moved out of the weekend. Well I did & spoke with someone different on that Monday. The cashier wasn’t nasty at all but the house keeper was & rude. I told her that if I didn’t want that storage with roaches in it that was my right. She said she would clean it for me & that the studs she puts down kill them on contact. Well I didn’t want to take that chance & was offered a new storage upstairs which I viewed & it had a baby roach dead. So I never put my furniture in storage I used a different storage place. I was concerned that the house keeper said she sprayed or put stuff down for the Roaches versus a exterminator coming in & spraying regularly. Bad experience for me.

sharnese w.  |  Overall Experience 
Rating:
5.0

All the employees that I interacted with were very courteous and very helpful.

Olivia L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

EDWARD H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jerry a.  |  Overall Experience 
Rating:
5.0

this is the most secure experience storing my items I would rent again

emma p.  |  Overall Experience 
Rating:
5.0

This is will always be a place I will rent a truck and storage. The staff is friendly .

Marcia G.  |  Overall Experience 
Rating:
5.0

Good experience overall.

Aaron D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bershuan T.  |  Overall Experience 
Rating:
5.0

Very accommodating friendly and fair love the staff at this location

donna m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Audy W.  |  Overall Experience 
Rating:
5.0

Very courteous and professional staff.

Darrell T.  |  First Impressions 
Rating:
5.0

Clean

GEORGE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dwayne S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy H.  |  Overall Experience 
Rating:
4.0

Good store I was able to rent a truck and get storage space, The only other thing I notice was that all customers were wearing face mask in response to covid-19 while most of the staff there did not and at times were less than six feet for social distant. I would recommend your store but it would be great if your store would require face mask to protect your clients,

HAROLD H.  |  First Impressions 
Rating:
5.0

The staff was very friendly and helpful. I would recommend this storage facility to others.

Laurie W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pat F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra S.  |  Overall Experience 
Rating:
5.0

Bright, clean, easy access. The only complaint is that there is only 1 elevator so moving in/out on the weekend can cause delays

John S.  |  Overall Experience 
Rating:
5.0

The staff were very helpful and the facility is a "Smart" facility with excellent security measures built in. Glad I chose U-Haul at Winterville. It gave me a climate-controlled unit at a reasonable rate. M. Woodruff

MAUREEN W.  |  First Impressions 
Rating:
1.0

After moving and unpacking my car upstairs the unit given to me was already occupied. The entire uhaul store was out of locks also so I had to repack everything twice to go to the store to buy a lock to lock my second unit of the day.

Victoria N.  |  Online Move In 
Rating:
5.0

Very nice people very friendly sure I will recommend them to anyone thank you.

Evelyn M.  |  Overall Experience 
Rating:
4.0

I had a pleasant experience moving into the storage unit at U-Haul. The location is convenient and well lit which helped me make the choice of what company I wanted to use. I'm still new to the U-Haul family but so far so good.

Yasheka H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael W.  |  Overall Experience 
Rating:
5.0

The best storage unit in town

Marcia G.  |  First Impressions 
Rating:
4.0

This location is truly quite something. I have never seen a UHAUL facility that was this clean and offered so many ancillary services. I would love to manage a facility like this or provide marketing and business development consulting.If I could only back up a trailer. I never knew UHAUL had so much to offer. This store needs to be a flag ship or training facility.

drew s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurie W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AKIANA G.  |  First Impressions 
Rating:
5.0

Staff was very accommodating and friendly will definitely recommend this location

donna m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PRASANNA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Desiree S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ebony C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharaya J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly B.  |  Overall Experience 
Rating:
1.0

Didn't have but two push cart that wasn't good. Had to used a different cart wasn't pleased about that.

tammy r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mary f.  |  Overall Experience 
Rating:
4.0

Great Service!

Bonita C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denene m.  |  First Impressions 
Rating:
3.0

It smells in the self storage and is not the most pleasant while moving in. There is also a bunch of junk at the front that is taking up walking space.

sarah s.  |  First Impressions 
Rating:
5.0

Would recommend to anyone who needs a unit.

JASMIN D.  |  Overall Experience 
Rating:
5.0

N/A

sandra c.  |  First Impressions 
Rating:
4.0

I feel like price may need to go up just a little so the company can pay someone to spray for roaches and spiders. While I was there I saw some roaches and am scared that I may have brought some to my new apartment. That a cost I don’t want to pay.

castina m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALAN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaclyn J.  |  Overall Experience 
Rating:
4.0

Great facility! Clean and secure. I made the right choice.

Mark K.  |  Overall Experience 
Rating:
3.0

The representative gave verbal instructions about arming-disarming, but I guess I needed to see the process because I set the alarm off twice!

Laura C.  |  Online Move In 
Rating:
5.0

Cory and team were great! Wish you had covered RV and Boat storage in Midlothian, Va where we just moved. We are going to definitely miss you!

Trey C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamara H.  |  Online Move In 
Rating:
5.0

Very friendly service when I went in the front to purchase some moving boxes. He also explained the code in and code out process. I did not realize that I had to code out.

Harold D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Demetrice S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donnie W.  |  Online Move In 
Rating:
5.0

Need to make sure to remind people to check in and out!

Matthew M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JIMMY D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stiven P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John M.  |  Overall Experience 
Rating:
5.0

Great Customer Service

Thomas W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

belinda c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ray h.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHRISTY D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ryan S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cary M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bruce h.  |  Overall Experience 
Rating:
3.0

Check-in should be seamless. The credit card reader is broken. The customer service rep had to reenter the info twice. We went to the storage unit and found the door would not stay open.

EDWARD H.  |  First Impressions 
Rating:
5.0

My experience at this U Haul far exceeded any service I experienced at other locations

ray h.  |  Overall Experience 
Rating:
5.0

Kaytln was very helpful and courteous. Facility is in excellent condition and spotless

James W.  |  First Impressions 
Rating:
5.0

Storage was clean. Nice And quick check in

Alasia C.  |  First Impressions 
Rating:
5.0

Thank you for a clean and safe storage!

Laverne W.  |  Overall Experience 
Rating:
5.0

The moving crew was professional.

bruce h.  |  First Impressions 
Rating:
5.0

All staff I communicated with was easy to approach, professional and kind, Everyone went out of their way to assist me from day one, from hiring our truck, to moving in and out. Great experience,

CALLIXTA E.  |  Overall Experience 
Rating:
5.0

Great experience

ALAN S.  |  Overall Experience 
Rating:
5.0

Great service

Matt N.  |  First Impressions 
Rating:
4.0

Good

Ashley G.  |  Overall Experience 
Rating:
5.0

Have stored RV in covered parking twice now. Great experience both times. Appreciate this facility and it’s staff.

Calvin H.  |  Overall Experience 
Rating:
5.0

Courteous and knowledge staff. No issues or concerns.

Russ B.  |  First Impressions 
Rating:
5.0

It was the cleanest storage I ever rented

David C.  |  Overall Experience 
Rating:
4.0

Good experience

Karla H.  |  Overall Experience 
Rating:
2.0

The person who helped me was not friendly. It made me not want to do business there again.

aythe h.  |  First Impressions 
Rating:
5.0

Staff was very helpful.

Richard B.  |  First Impressions 
Rating:
5.0

Very nice place

Gary C.  |  Overall Experience 
Rating:
5.0

n/a

LaShaunda M.  |  Overall Experience 
Rating:
5.0

Nice clean and secure. Thank you

Dexter C.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Made things very easy for me and it’s very safe.

Seneca S.  |  First Impressions 
Rating:
5.0

Very organized. Easy check-in/reservation process. Great customer service. Clean storage units and rest rooms. Safe and secure. Great prices. Highly recommended.

Lavonya R.  |  First Impressions 
Rating:
5.0

Cody did an excellent job in helping me. He was professional throughout the entire transaction. I will definitely use this location again and refer them to others.

ERIKA C.  |  First Impressions 
Rating:
5.0

staff was very helpful. Ashley was wonderful and went out of her way to help us...…...

DEBBIE J.  |  Overall Experience 
Rating:
1.0

No I would never recommend this facility to nobody

Theresa O.  |  Overall Experience 
Rating:
4.0

Good facilities; sometimes there are not enough staff to handle the traffic, so waiting a while is an issue.

Akpene T.  |  Overall Experience 
Rating:
5.0

Excellent customer service and facility.

Priscilla B.  |  First Impressions 
Rating:
5.0

Great job getting us the available unit space that we needed.

John B.  |  First Impressions 
Rating:
4.0

..

Tamara C.  |  Overall Experience 
Rating:
1.0

Very unprofessional, arrogant and rude the guy that waited on me he needs to be fired , I wouldn't not recommend this store to anyone, and I will be calling the supervisor today... 🧐🤔 😠👎👎👎👎👎

Theresa O.  |  First Impressions 
Rating:
5.0

The rep was helpful and assisted with my needs. Good Job!

PRASANNA M.  |  First Impressions 
Rating:
5.0

I didn’t have no problems with his place luv it

kimiko m.  |  Overall Experience 
Rating:
5.0

very convenient, the manager was very helpful.

Bobby P.  |  Overall Experience 
Rating:
5.0

We used the climate control unit. The sliding door should be in use until 8pm.

jason d.  |  Overall Experience 
Rating:
4.0

Great experience thru out

Walter K.  |  Overall Experience 
Rating:
5.0

The representative was very nice and professional and assisted me with all my needs! She definitely deserves a raise! She made me want to tell all my friends to come to you for all their needs.

april c.  |  First Impressions 
Rating:
4.0

Need to add more people during normal hours of operations to cut down wait times

kevin A.  |  Overall Experience 
Rating:
5.0

Used this facility for short-term storage. The staff are very friendly, knowledgeable and professional. The facility is very clean and they have excellent security. I highly recommend this facility!

John S.  |  Overall Experience 
Rating:
5.0

Impressed by cleanliness of the facility and friendly/knowledgeable staff.

DONNA S.  |  Overall Experience 
Rating:
5.0

😊

Victoria N.  |  Overall Experience 
Rating:
5.0

Very courteous-helpful as best she could. Showed us how to work key pads, etc. Gave us good advise.

DONNA S.  |  First Impressions 
Rating:
5.0

Very good

ANDRA H.  |  Overall Experience 
Rating:
5.0

Your onsite sales rep was excellent. She pointed out a number of issues with the reservation I had made by phone and all were quickly resolved to my satisfaction.

Kathleen C.  |  First Impressions 
Rating:
4.0

The woman who helped me was kind and accommodating.

Akpene T.  |  First Impressions 
Rating:
5.0

Great experience from start to finish will definitely use you guys the next time

JIMMY D.  |  First Impressions 
Rating:
5.0

Everyone was really friendly and informative.

Jessica G.  |  First Impressions 
Rating:
5.0

NA

Shaun R.  |  Overall Experience 
Rating:
2.0

Says conditioned but extremely hot always 80 or higher ...Helpfulness is slightly better than self serve ... Attitudes start poor and get worse the higher the position all the way to the owner

Joseph C.  |  Overall Experience 
Rating:
5.0

The employee that checked us in was extremely nice and helpful! We were so appreciative of her assistance.

BRANDON P.  |  First Impressions 
Rating:
5.0

Wonderful

Antonio W.  |  First Impressions 
Rating:
5.0

Courtney was very helpful and quick.

REGINALD D.  |  First Impressions 
Rating:
5.0

Service was very good

Victoria N.  |  First Impressions 
Rating:
5.0

Staff is friendly and knowledgeable and caring as well as professional. I recommend this UHaul facility 100%.

Deborah C.  |  Overall Experience 
Rating:
5.0

This facility was perfect for our temporary needs. Thanks.

samantha m.  |  Overall Experience 
Rating:
4.0

I love this storage unit. The only issue I had as a customer, if you pay for the whole month and move your belongings early, you receive no reimbursement. Other than that, it is excellent. Loved it.

Tammy B.  |  Overall Experience 
Rating:
5.0

friendly, timely service. Thanks.

Jason C.  |  First Impressions 
Rating:
5.0

Very pleased with their service.

ERICA T.  |  Overall Experience 
Rating:
4.0

I know the staff is busy but the could be a little bit friendlier!

Mary C.  |  Overall Experience 
Rating:
5.0

Nice facility. Excellent customer service

Walter C.  |  Overall Experience 
Rating:
5.0

Fast,friendly and helpful.

Nadia O.  |  First Impressions 
Rating:
5.0

The employee's were nice and the location is convenient.

Tanaia W.  |  Overall Experience 
Rating:
5.0

Facility is clean and resources were available.

joanna m.  |  First Impressions 
Rating:
5.0

They were very kind and fast and super helpful and showed me where the storage was and helped me examinenidnit was the right size katelyn was the best

Canette S.  |  First Impressions 
Rating:
3.0

Customer Service was okay overall. The individual that was providing me was service was not well informed or professional. There was a system issue while moving in.

Monte M.  |  Overall Experience 
Rating:
4.0

Very clean and well managed

Carol & Janice F.  |  Overall Experience 
Rating:
5.0

Very nice and clean facility

janice s.  |  Overall Experience 
Rating:
5.0

Everything was good and clean I saw it for my self the staff cleaning the facility. This location I would most definitely recommend

cleon t.  |  Overall Experience 
Rating:
5.0

The rep was very nice and walked us around the facility so that we knew exactly where to go.

Tanaia W.  |  First Impressions 
Rating:
5.0

Great location very clean store

David G.  |  First Impressions 
Rating:
5.0

Well care facility

margaret j.  |  Overall Experience 
Rating:
3.0

I'm trying to understand why I was charge a extra 15$

Ashley L.  |  Overall Experience 
Rating:
5.0

Always great dealing with you all...

Linda C.  |  Overall Experience 
Rating:
5.0

no comments

ray h.  |  First Impressions 
Rating:
5.0

The GM was very professional and helpful. Very nice facility.

Sherry P.  |  First Impressions 
Rating:
4.0

Storage was clean, lighting was excellent. Staff in the office was very helpful in showing me how to work the access key and where to use it.

Benita P.  |  Overall Experience 
Rating:
1.0

All my furniture and my stuff is mess up, I can’t use it anymore

Lina C.  |  Overall Experience 
Rating:
4.0

Great Job

Pat F.  |  First Impressions 
Rating:
5.0

It is a great facility with nice and helpful employees

Maria M.  |  First Impressions 
Rating:
5.0

Everyone was helpful

Maria M.  |  Overall Experience 
Rating:
5.0

Very courteous and helpful clerk.

Joe Q.  |  First Impressions 
Rating:
5.0

Stevin was very helpful any time we had a question. We will definitely use uhaul in the future if we need storage again.

Jennifer P.  |  Overall Experience 
Rating:
5.0

Excellent Service!

Tamiko C.  |  Overall Experience 
Rating:
5.0

Your staff puts the Cand S in customer service.

sussie s.  |  Overall Experience 
Rating:
5.0

The staff is friendly and professional. They are customer service centered. I’m glad I used them and will do so again.

Tabitha M.  |  Overall Experience 
Rating:
5.0

Went above and beyond to assist us after hurricane Florence

Rebecca C.  |  Overall Experience 
Rating:
5.0

Has an excellent experience here !

Muarisha H.  |  Overall Experience 
Rating:
5.0

The young man Cody could not have been more helpful. He was very careful to explain everything and walked us through the entire exercise to ensure we totally understood the requirements. Good Man.

Thomas W.  |  First Impressions 
Rating:
5.0

Both folks that helped me with my rental were awesome to deal with!

Trey C.  |  First Impressions 
Rating:
5.0

.the young man knows customer service. He deserves a raise.

sussie s.  |  First Impressions 
Rating:
5.0

always a pleasure using your company thank you

Lisa A.  |  Overall Experience 
Rating:
5.0

Excellent customer service

Susan A.  |  Reservation 
Rating:
2.0

Storage facility was nice, safe and I felt as my items were secure. I was told one thing by one of the workers when I moved in, and something different by someone else when I moved out. Unhappy.

Kierstyn S.  |  Overall Experience 
Rating:
4.0

First time using a storage unit & it was great - clean, easy, and safe. The staff is helpful, patient, & efficient while trying to figure out options & needs, especially Cody. Great experience!

Lisa B.  |  Overall Experience 
Rating:
4.0

Stiven Riveria,GM gave us a few extra hours to remove our items for we were unable to have access to the church where we we're doing the NCPacks4Patriots yardsale. As nonprofit org it was appreciated.

DONNA S.  |  Overall Experience 
Rating:
5.0

Great management !

David Z.  |  Overall Experience 
Rating:
2.0

When renting the truck, we were not informed the insurance was per day, and figured it was during the duration on the rental truck. So our account was drafted more than it should have been.

eric b.  |  Overall Experience 
Rating:
4.0

The person who served us was very courteous and knowledgeable. The storage units and environment are very clean.

Janet W.  |  Reservation 
Rating:
5.0

Very helpful & knowledgeable

DEBBIE J.  |  Reservation 
Rating:
4.0

I had a overall good experience but i just wish that you could call the local number and not associates thousands of miles away. That is a very unfortunate event.

tasha h.  |  Reservation 
Rating:
5.0

Great place for storage. Halls are a little too narrow.

jeff s.  |  Overall Experience 
Rating:
5.0

Everything went good equipment was in good shape. Staff was good to deal with

FRANK F.  |  Overall Experience 
Rating:
5.0

The facility was clean and well maintained. I like how it is alarmed, as well.

samantha m.  |  Reservation 
Rating:
5.0

Everything and everyone were great.

James S.  |  Overall Experience 
Rating:
5.0

Met all my needs. Very professional. Was shocked how much open storage area there is in the covered outside area.

Emery D.  |  Overall Experience 
Rating:
5.0

Excellent Service

Luther C.  |  Overall Experience 
Rating:
5.0

I will be using this facility again in the future.

Courtney W.  |  Overall Experience 
Rating:
4.0

Elevator was out of order once, asked the GM when it would be back in service while he was outside on his cellphone, he didn' answer me and instead pointed to his phone like I was interruptin his call

BRIAN W.  |  Overall Experience 
Rating:
5.0

This is an excellent storage facility. The staff were very friendly and helpful. I highly recommend it.

john r.  |  Overall Experience 
Rating:
1.0

I called to see why I was charged extra money on my bill. I was told my storage was left open and they charge me for a lock. I had not been there, and I and two other people check that lock.

Queenie J.  |  Overall Experience 
Rating:
4.0

Upset because I was from NY and unfortunately my daughter left the key at home and they charged me 50 dollars to cut my lock. Not happy about that should be allowed to put your own lock on the door

BARBARA C.  |  Overall Experience 
Rating:
2.0

Rude customer service and unhelpful

Meisha W.  |  Overall Experience 
Rating:
5.0

Need to be 24 hours ascess.

Dalmika J.  |  Overall Experience 
Rating:
5.0

I will always consider uhaul at southern Greenville I was treated with respect and all my questions were answered the staff are great

GILBERT L.  |  Reservation 
Rating:
5.0

Everything was great.

William B.  |  Reservation 
Rating:
5.0

Stiven is great!

Walter W.  |  Overall Experience 
Rating:
5.0

Great!

Sterlyn N.  |  Reservation 
Rating:
5.0

Availability of carts were great!

deborah V.  |  Overall Experience 
Rating:
5.0

NA

Regina L.  |  Overall Experience 
Rating:
3.0

Free extended hours would be nice.

Tyson G.  |  Overall Experience 
Rating:
5.0

The faculty was clean and I didn't have to worry about anybody trying to take my stuff. I liked that fact that everyone had key cards and you only had access to your floor your stuff was on. Greatjob

amber b.  |  Overall Experience 
Rating:
5.0

Very professional

Tiffany J.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

Back
To Top