Customer did not leave a comment.Joseph N.
Customer Reviews for U-Haul Moving & Storage of South Greenville
Winterville, NC 28590
(Across from Pitt County Community College)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jamil B.
Customer did not leave a comment.Mary F.
My only suggestion is, have more cargo vans availableRobert J.
I believe you're next customer will be equally has satisfied with your service.Kelvin B.
Customer did not leave a comment.Russell R.
Explain the whole process better I feel as if I was overcharged I would have never rented the U-Haul in the first place if I would've been made aware of the charges, they basically picked how many miles I thought I would drive which was all five out 50 miles from what I would've probably chosen if I would've known basically was charged 320 some dollars when was expecting that by the means, The worker there was more interested in talking to his buddies that he was taking care of me and I feel like the neglect or that it is why I was charge way more than what I thought I was going to be on I called to discuss this with him I was treated like a piece of crap and hung up on after I started to talk back with them and explain my situation very rude very neglectful and I guarantee you I will never use this U-Haul location or possibly any U-Haul ever again,Nian H.
Nothing everything is very professional and I love everyone there form DJ Q B.A.S.S ENT DJ's 💯💯Quentin N.
Clean equipment out and sanitize it better.James C.
Everything went exceptionally well the employee Tiesha Brown was very helpful & I would just recommend turning the A/C on next timeâ€¦MARQUAN B.
Just keep doing what u are doingTamera R.
Customer did not leave a comment.Nequi B.
Customer did not leave a comment.Rondi G.
Great customer service.FRANKIE B.
Customer did not leave a comment.Jennifer M.
Customer did not leave a comment.Erica S.
Everything went great for me. So keep the great work up. Thank you 🙏🏿.Minnie H.
Customer did not leave a comment.JOHN L.
Customer did not leave a comment.mark F.
Sales was Courteous and pleasant.Phillip L.
Customer did not leave a comment.Hannah B.
This was my second rental from this site, and The staff were friendly and knowledgeable. Will be first on my list, when a rental of this type is needed in the future. weawendell A.
Customer did not leave a comment.Frances A.
Customer did not leave a comment.Michael A.
Customer did not leave a comment.Calvin B.
Tisha was a great help! Fast and easy check out and return process!Jeff M.
Customer did not leave a comment.GREGORY P.
Customer did not leave a comment.Frances A.
Nothingâ€¦ great serviceSandra M.
Customer did not leave a comment.Janine S.
i was completely satisfied with the service from beginning to end. everyone was helpful and kind and eager to meet your needs.Judy J.
Customer did not leave a comment.Robert L.
Nothing. Everything was perfect and my customer service experience was wonderful.Carlos M.
Customer did not leave a comment.David P.
Service was great Truck was clean.Steve H.
The vehicle was clean but had a smell that made me keep windows down.ALEX B.
Customer did not leave a comment.Catherine L.
Customer did not leave a comment.JOEL G.
Make sure the tires are properly inflated before renting a vehicleWanda M.
Nothing everything was excellentMichelle B.
Customer did not leave a comment.John A.
it's fine. tks.francis M.
This location & all workers are super awesome. The person who assisted me had everything ready &.... that was a perk because I was literally scrambling to get things done. I’m so grateful for all help with this chaotic move. This Uhaul location feels like family because they genuinely care about all customers. I’d recommend them to everyone.Maria S. | First Impressions
Fayetteville and Greenville, NC staff were great!!!Myainya D. | Online Move In
All reps were very kind and explained everything in detail and offered help when I couldn't do somethingSANDRA M.
Staff was great and very responsive. The customer in front of us was not, but the staff did a great job attempting to do all they could to appease and unappeasable person.James W.
Customer did not leave a comment.Randy B.
Customer did not leave a comment.John S.
Customer did not leave a comment.MAUREEN W. | Overall Experience
Customer did not leave a comment.MAUREEN W.
Customer did not leave a comment.Sharon O. | First Impressions
For the most part I was happy with the storage here. I used the RV storage area. We rented for a few years and in that time our cost went up about 10% per year, which was way too much and is now priced out of the market. In addition to that our light in our space was out for over a year even after repeated requests for getting it fixed. That light being out made backing the camper in after dark very challenging as we needed a few flashlights sitting by stuff to make sure we didnt hit a pole or the property beside us... so I could never do it alone either. We also had some sitting water under our camper, which again had multiple requests to fix it as my tires sitting in standing water makes them rot faster. If the company isnt willing to keep the property upkept and usable AND then continues to raise prices it was not good for me any longer. I now have the same type storage for 30% less... so the same price I paid Uhaul a few years ago. with moderate price increases and getting things fixed I would of stayed, but things went too long not being addressed.ADAM Z. | Overall Experience
Customer did not leave a comment.Latrice B.
Customer did not leave a comment.Matt W. | Overall Experience
No suggestions. Great employees.JEREMY K.
Customer did not leave a comment.MAUREEN W.
Customer did not leave a comment.Julius B. | First Impressions
Customer did not leave a comment.Rachel W.
Customer did not leave a comment.Matthew W.
Everything above is true. Mostly that got me was the courtesy and price. Very cleanmelvin w. | First Impressions
Customer did not leave a comment.Rodney S. | First Impressions
Customer did not leave a comment.Cissy J.
After traveling 600 miles in a loaded 26 ft Uhaul rental to this facility where I was also renting a storage unit, I was told that the unit I rented was given away to someone else that morning. We spoke to someone on the phone prior to rent the unit and gave all information (name ,address, credit card) and received an email confirmation. To my surprise on arrival there that day it meant nothing. End result I had to take the only available smaller unit that does not house all my belongings. Very unsavory.Anthony L.
Mrs Brown went out of her way to help me. Took just a couple minutes for pickup. Thanks for all the!!Stuart B.
Customer did not leave a comment.HARDEE W.
Customer service was always friendly and professional. I used uhaul for RV storage, trailer rentals and supplies. Very happy with uhaul.LLOYD J. | Overall Experience
Truck seatbelt sensors were broken and not registering being securely fastened. The truck bed sensor had to be reset repeatedly in order to stop it from making the warning sound. The dash protector plastic face was cracked and marked for repair and difficult to read dash info. The driver seat forward/back position adjuster bar was stuck and did not reset position easily. The passenger side mirror was stuck in a very wrong angled position even when I tried to manually reset it. This truck mostly functioned but needs maintenance badly for safety reasons. By far, the worst uhaul truck I've ever had or ridden in. :(Nichole C.
Great experienceScott C.
Customer did not leave a comment.Larry B.
I will for sure return if i need you again. Your staff were very kind and helpful. Thank you.william p. | Overall Experience
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.Kimberly G. | Overall Experience
Customer did not leave a comment.Steven E.
Customer did not leave a comment.Sasha J.
Very pleased with the quality of the product and very pleased with the service I receivedChris D.
The services was greatBARBARA B.
Customer did not leave a comment.MARSHA H.
Customer did not leave a comment.Frandrea L.
Customer did not leave a comment.AMANDA M. | Overall Experience
Customer did not leave a comment.Antonio B.
Great, friendly service!Mark M.
Customer did not leave a comment.Charles W.
Customer did not leave a comment.RONALD Z.
Customer did not leave a comment.NADINE D. | Overall Experience
Great customer service at this location. Check in and check out were both great experiences. Availability of needed products was also impressive. Everything I needed was there and convenient. Will definitely be back and will definitely recommend to others!JEREME S.
Customer did not leave a comment.EDDIE R.
Customer did not leave a comment.JUDY T.
Customer did not leave a comment.David A. | Online Move In
Customer did not leave a comment.Terry J. | Overall Experience
Thank you great customer service!!!Nequita B.
Customer did not leave a comment.MICHAEL P.
Customer did not leave a comment.SHAVON S. | Overall Experience
Customer did not leave a comment.RICHARD L.
To improve for the next customer, you can proactively warn customers that reserving a storage unit ahead of time is meaningless. I reserved a storage when I reserved my one way uhaul only to find out, after driving 2.5 hours, that my reservation didn't mean anything and that I didn't have a storage unit. It was very frustrating and inconvenient to say the least.Shaquandra L.
Customer did not leave a comment.JAMESERNEST H.
Friendly staff, helpful.Michael H.
Customer did not leave a comment.WILLIAM S.
Thank you for good serviceâ€¦NEQUITA B.
Very clean. Excellent price. NO bugs sited during my entire usage of the facility.Lavonya R. | Overall Experience
Great staff very friendly serviceWayne S.
Make the website work better when returning. It would not let me go pass location and my location was on. If the store was not still open how would I have been able to turn my truck back in and you know it was on time. Also I hope I'm not charged the $20 check in fees since the website wouldn't let meTAMMY B.
Have more pickup trucks available at site.ARNOLD S.
Customer did not leave a comment.Steven W.
Customer did not leave a comment.DONNELL S.
Customer did not leave a comment.BRIAN S.
Customer did not leave a comment.ALAN B.
Customer did not leave a comment.priscilla s. | First Impressions
This location is outstanding Very well maintained staff is always friendly and helpfulNick K. | Online Move In
Customer did not leave a comment.Ikamie T.
I rented 2 U boxes and picked them up on separate days. 1st one was fine, 2nd was horrible Covering was torn and tattered and couldn't be closed and the tongue jack was broken. Attendant had to lift tongue for hookup. I asked how I was to disconnect and connect and was told to use my car jack, which I did. After trailer was loaded, tried to reconnect and trailer slipped off Jack. had to unload before hooking up (too much tongue weight) and I returned trailer early. No refund available. Very dangerous and very poor customer service.DANIEL U.
The Auto Transport was shown and all the required connections explained, so this made my loading and unloading a lot simpler, Will definitely rent another, if I need to move a car from 1 location to another and no other driver is available. teaWINDELL A.
We got out of the truck while it was running and the door locked. I feel this is a safety issue as normally cars nowadays don't lock if the key is in the ignition and running. I called the store to see did they keep a spare key that I could pick up and they told me I would have to call a locksmith. I did call Uhaul roadside assistance and they were very helpful.TINA P.
Customer did not leave a comment.Thomas L.
I told the lady there that the mileage on the truck did not match the mileage on the paper she gave me she didn't do anything to take care of it then I put the gas back on what it was she has The nerve to charge me two gals for nine dollars I know the gas was back the way I got it I been going there for 2 years thst was The worst experience I had dealing with that ladyTHOMAS F.
I was taken care of promptly and the young lady was very nice and kind, explained everything in detailed. Very good customer service, took the time to walk me to my unit, so I would not have any problem finding it later.Sharon H. | First Impressions
Customer did not leave a comment.NADINE D. | First Impressions
Nothing. It was perfect! The staff was great! The process was so wasyDeborah P.
Customer did not leave a comment.DEVON W.
I moved several times during my time in Greenville, so I not only used the facility for truck rentals, but also storage and moving supplies, as well. All of my experiences with them were great. The staff was extremely helpful. In particular, I booked a truck for a one-way to Chattanooga, however, when I arrived on the morning of my relocation, the my truck was not back when scheduled, and of course the driver would not answer their phone. The staff member quickly searched and booked me the same truck just a few miles away. I was already stressed about my trip, but was put at ease with his actions. My only suggestion would be to limit the number of carts each customer can use at one time when transporting their belongs in or out of the climate controlled storage building. There were several times when a number of us had a long wait or were forced to carry our things to our units because someone was using 3, 4 or 5 carts at a time. That being said, I would HIGHLY recommend this safe, clean and customer friendly facility.kelvin t. | Overall Experience
Would be nice to have the employee walk you around the truck/trailer showing you that it's clean and in good operating condition. I had to sweep out dirt and rusty metal from the previous user. Expected that to be done but found that it wasn't when I got to my destination later that day.BRADLEY W.
Customer did not leave a comment.Stephen M.
I was disappointed this past week after the snowfall. You guys did nothing to clear the access area of snow and ice. Fortunately I had a snow shovel in my unit. We were moving out our things out but had to shovel the loading area as best we could. People were slipping after getting out of their cars going into the facility. It was very dangerous. I don't know if anyone fell. I don't know what happened to your staff but your business did not do what it could to keep customers safe. I and several others at the time were very disappointed. Also, if the alarms go off and nothing happens what is the point of having alarmed units? People know that the alarm will stop and they can just keep doing what they were doing. Lastly, you need more flatbed carts. More mattress carts than flatbed carts don't cut it. Overall, we had a pleasant rental but the last couple of weeks did not foster a good experience. Because of these concerns I would have to think twice about recommending you in the future.JAMES P. | Overall Experience
Customer did not leave a comment.Nick G. | Overall Experience
Customer did not leave a comment.April G. | First Impressions
Customer did not leave a comment.brittany y. | First Impressions
Customer did not leave a comment.Carol B. | Online Move In
Customer did not leave a comment.susan a. | Overall Experience
Customer did not leave a comment.CLEE W. | Overall Experience
Customer did not leave a comment.Richard W. | Overall Experience
The electric at our post did not work as the breaker was tripped. Our batteries were dead after the 6 months storage. They were brand new so too bad for us! I wish there was a check in your system to avoid this problem. Thanks. Anita and William CarrAnita C. | Overall Experience
Customer did not leave a comment.Dionne G. | Overall Experience
Customer did not leave a comment.Jeanette H. | First Impressions
Staff was helpful storage unit was clean and my belongings was just like I got them . I took them out I didn’t have to worry about no rodents .belongings””awesome place to keep your belongings I recommend you anytime wonderful place very clean.Angela H. | Overall Experience
Customer did not leave a comment.Wanda N. | First Impressions
Customer did not leave a comment.cherokee b. | Overall Experience
Customer did not leave a comment.TONYA M. | First Impressions
Thanks for good serviceCLEE W. | First Impressions
Customer did not leave a comment.Pamela H. | Overall Experience
Customer did not leave a comment.Michael M. | First Impressions
Customer did not leave a comment.sharmaine w. | Overall Experience
Customer did not leave a comment.NICHOLAS C. | Overall Experience
I had difficulty with the staff getting my name spelled correctly and even with getting the correct spelling for an email that only had four letters to get right. After reserving a van I was called the day of and told that the person who had it before me needed it for an hour longer. I did not feel the staff looked for other solutions but rather I had to suggest things. I offers also was not given the $50 for my reservation not being honored.deirere b. | Overall Experience
Customer did not leave a comment.Dina b. | Overall Experience
Customer did not leave a comment.Larry S. | Overall Experience
Firs time using this service and was pleasantly surprised at how helpful and easy it was to use this service and yes I would recommend this service to a anyone.Sid M. | Overall Experience
Want to thank Michelle at the S. Memorial Bld location for all her help ❤❤Rhonda D. | Overall Experience
Customer did not leave a comment.COURTNEY B. | Overall Experience
Customer did not leave a comment.keith h. | Overall Experience
Customer did not leave a comment.Vina H. | Overall Experience
Customer did not leave a comment.Joallen C. | Overall Experience
The staff were always helpful and friendly. Always smiling faces.gerber products company d. | Overall Experience
Clean facility and nice professional peopleFELIPE C. | Overall Experience
Thanks for keeping the place nice and clean, very professional people willing to help as much as they canFELIPE C. | Overall Experience
Wonderful facility. Very clean-staff friendly-love the return policy for boxes.DONNA S. | Overall Experience
Customer did not leave a comment.Wesley N. | First Impressions
Your facility is fine, our company can use your storage because attendants said the on name on the drivers license had to be on the account and the the name of our company, which would be paid thru not individuals name.jim m. | Overall Experience
Customer did not leave a comment.Ken S. | First Impressions
Customer did not leave a comment.linda s. | First Impressions
I had an RV spot and was unable to use it all summer due to someone parking their trailer in my spot. Talked to several people including the manager and nothing was done. Very disappointed. Willing to take my money but not willing to help correct the situation. Their response was “just park in an open spot”. Well, that would create the same problem for someone else. A great facility but would not recommend.Shawn H. | Overall Experience
Customer did not leave a comment.Justine W. | Overall Experience
Customer did not leave a comment.Jamel F. | Overall Experience
Wonderful staff. Young lady very helpful. Love idea of refund on items not used. No longer go to Lowes for boxes.DONNA S. | First Impressions
I have used Uhaul Storage for many years and I'm a 100% satisfied customer. I will only use Uhaul storage to protect my belongings. Their buildings are so safe, secure and clean.Tammy W. | Overall Experience
The staff at the Uhaul storage facility in Winterville NC are amazing. They are helpful and kind.kATHERYN v. | Overall Experience
The guys that helped move us had lots of confusion about paymentLizette B. | First Impressions
Pay later were.goodMARY S. | First Impressions
Customer did not leave a comment.Alesia D. | First Impressions
Customer did not leave a comment.kendrick r. | First Impressions
Customer did not leave a comment.Rickie C. | Overall Experience
The staff is very helpful and professional. The faculty is clean and secured.Tabitha T. | Online Move In
Customer did not leave a comment.Mindy W. | First Impressions
I never had any issues or complaints with the facility or the staff.Erin H. | Overall Experience
Customer did not leave a comment.hattie h. | Overall Experience
Customer did not leave a comment.Donald S. | First Impressions
This is my favorite UHaul location I've ever worked with. The staff has always been friendly and helpful. I had to move last minute and the staff really went above and beyond to accommodate our needs. I highly recommend this place for all rental, storage and moving needs.Anna I. | First Impressions
Customer did not leave a comment.nikosha m. | First Impressions
Prices could be a little lower for RV storageTHOMAS J. | Overall Experience
Customer did not leave a comment.frank c. | First Impressions
Stored our RV great facilitySTEVEN M. | Overall Experience
Customer did not leave a comment.Deidra W. | First Impressions
Very highly recommendedJENNIFER T. | Overall Experience
Lockout policy is ludicrous. No contact info for in-town locksmith for out of towners.Tionna E. | Overall Experience
Everything was great.Gwendolyn Y. | Overall Experience
Customer did not leave a comment.Niesha S. | Overall Experience
Very friendly staff, helpful and knowledgeable.Kimberly J. | First Impressions
Customer did not leave a comment.Kevin H. | Overall Experience
The facility is very nice and clean and I really like thatTeresa G. | Online Move In
Customer did not leave a comment.holly w. | Overall Experience
Customer did not leave a comment.SHAKIRAH F. | Overall Experience
Customer did not leave a comment.CAROL D. | Overall Experience
Customer did not leave a comment.Jessica S. | Overall Experience
Customer did not leave a comment.Beth s. | Overall Experience
Staff always helpful and courteous. Kept the storage unit much longer than anticipated originally and have recommended this facility to friends multiple times.Richard B. | Overall Experience
Awesome location, & staffVICKIE A. | Overall Experience
Awesome place clean and cool the way to to goAngela H. | First Impressions
The facility was well keptjoyce s. | Overall Experience
Customer did not leave a comment.Justine W. | First Impressions
Customer did not leave a comment.Ginger C. | Overall Experience
Customer did not leave a comment.William V. | First Impressions
Customer did not leave a comment.MAUREEN W. | First Impressions
Beautiful clean RV Storage siteAnita C. | First Impressions
Everyone has been very professional and helpfulcathy w. | First Impressions
Customer did not leave a comment.jackie m. | Overall Experience
Customer did not leave a comment.willie m. | Overall Experience
The staff was patient and kind with my questions, I feel very safe in the building and unloading at night. Highly recommend.Lisa K. | Online Move In
Customer did not leave a comment.ANDREW B. | Overall Experience
great place to store and preserve personal propertyJohn O. | Overall Experience
Michelle was first class. Excellent service.wesley d. | First Impressions
Customer did not leave a comment.michelle s. | Overall Experience
We struggled moving our things out due to the slide door being locked because it was before office hours. I just think if you check in, verify yourself and have a storage unit there, the slide door should at least work for you after that.Danielle T. | Overall Experience
Customer did not leave a comment.Judith M. | Overall Experience
Customer did not leave a comment.Beth s. | First Impressions
Customer did not leave a comment.Mary B. | Overall Experience
Customer did not leave a comment.jackie m. | First Impressions
Customer did not leave a comment.CRAIG L. | Overall Experience
Customer did not leave a comment.Sherry P. | First Impressions
Customer did not leave a comment.Rickie C. | First Impressions
Customer did not leave a comment.Jacob A. | Online Move In
Customer did not leave a comment.tony e. | Overall Experience
Customer did not leave a comment.Ashli M. | First Impressions
Please have my neighbor clean up the area. They are taking up a lot of room and the floor machine is behind my spot. Also have cement blocks broken that need cleaning up.Douglas L. | First Impressions
Customer did not leave a comment.Kayle G. | First Impressions
The best place in town for your storage and moving needs. I highly recommend it.SABINE H. | Overall Experience
Friendly- quick-easy!! We store a 39’ RV and uhaul makes it easy to storePorter K. | First Impressions
Customer did not leave a comment.Kurtis D. | Overall Experience
Customer did not leave a comment.camalla w. | First Impressions
Customer did not leave a comment.jordan e. | Overall Experience
Customer did not leave a comment.Olivia S. | First Impressions
Communication No card access was givenVincent H. | Online Move In
Customer did not leave a comment.kenneth k. | Overall Experience
Customer did not leave a comment.Josette c. | First Impressions
Customer did not leave a comment.Robert C. | Overall Experience
Initially attention to detail was a bit lacking in the process of check in. No lock was provided though I paid for one, nor was there one in the unit. The process of swiping in was mentioned but not WHY you swipe in (i.e. you set off an alarm if you access your unit without swiping in) & swiping out was not mentioned at all. Fortunately, there are signs & I asked a young lady to clarify the process (Keisha? Maybe her name was... Lovely African American young woman) She's an asset for sure. Very pleasant and helpful. She clearly explained the check-in/out process & fetched me a lock while I was unloading and she opened the lock package as well. The facility is new and that helps with cleanliness. When I returned today a bar of soap that was in the elevator yesterday was now a ground up purple mess along with other bits of trash. Not a big deal but the elevator is essentially the front door for everyone who accesses their unit. The signs says 24 access is possible upon request but I was told only the GM could approve it. This is minor but it would be nice if there were always someone on hand who trusted make those decisions. All in all though, very good experience from start to finish. Highly recommended.Charity V. | First Impressions
Customer did not leave a comment.tracy a. | Overall Experience
Customer did not leave a comment.Kristy S. | Online Move In
Customer did not leave a comment.Terra S. | Overall Experience
Customer did not leave a comment.Billy M. | First Impressions
Customer did not leave a comment.donna m. | Overall Experience
Just disappointed that people allowed to keep tow vehicles hooked up and in travel ways. Very much restricted turns and parking long rigs also know people came in and out with no access to be there and roamed around. They drove in when someone opened gate and then waited to leave when gate opened from inside saw this several times. That's very alarming and forced me to go over there every week to check on my boats. Not as secure as it should be. Very nice place but this needs to be addressed I think. Will be back in July. Thank youwesley d. | Overall Experience
Customer did not leave a comment.Rita T. | Online Move In
The space was clean and ready for move in.Loyd S. | First Impressions
Customer did not leave a comment.Patricia G. | Overall Experience
Customer did not leave a comment.Jake J. | Overall Experience
Cody knew exactly how to handle everything at once somehow, all in a professional timely manner. Extremely helpful and approachable individual.Eileen C. | First Impressions
Customer did not leave a comment.Kimberly G. | First Impressions
Customer did not leave a comment.Gwendolyn Y. | First Impressions
Customer did not leave a comment.Pamela F. | Overall Experience
All good!Bob W. | First Impressions
Customer did not leave a comment.Kristin H. | Overall Experience
Great peoples to work withRoosevelt H. | Overall Experience
The young lady I talked to about my account was very friendly and courteous. She was able to help me with my billing question.Queen B. | First Impressions
Customer did not leave a comment.Ashley C. | Overall Experience
Employees should wear face masks. No one had a mask on. Not very considerate of the Customers.Nelson T. | Overall Experience
Cody is so nice. I always am so happy when I get Cody. We always have a nice conversation while he is processing my payment. He is professional, fast, & has great customer service skills. Thank u for having pleasant personnel like Cody.sandi s. | First Impressions
The only problem we had was that we called to rent a storage and was led to believe we had a space and we gave them our credit card information. But when we got there to put our stuff in the space, we were told that we did not have a space and there were none available. After much conversation, the agent finally gave us one. There was definitely some miscommunication somewhere but we were never told that a phone call and credit card did not reserve space. After all that, we are very satisfied with our storage space. Merry Christmas!Carolyn C. | First Impressions
We will store again in the futureAnita C. | Overall Experience
awesome staff...everything was just awesome thank you all so much..Vicki J. | Overall Experience
No one was wearing face masks in the store.Nelson T. | First Impressions
Upon arriving the customer service was amazing and I truly thought wow, this is a great place! However I was really, extremely disappointment with my experience as the night ended. I wasn’t informed that the big doors don’t open after 7pm so I was stuck trying to fit a couch through one single door. As well as my pin code was showing a error that “I wasn’t checked in” , when I did go upfront to sign and was given a lock. I also was granted time access prior, as soon as 7:06 came I no longer had access. So I was stuck outside with a couch and a couple of other items and couldn’t receive assistance... but that’s not the worse part, while inside and open my lock to my unit the alarm went off over the entire building, not once but twice! I’m not sure if it was due to this same “not checked in status” but I had no one to come help, customer service told me I would have to wait until the next day. This was unfortunate being I stay out of town, have not begun relocating yet. I also needed to check my Uhaul in on this day, and here I was after 8pm with no access and needing to get back home (2+ hours away) very very traumatizing... I give two stars because the customer service at the actual store were like angels... but I just had a horrid experience and some details where left out about the storage.Taravia M. | First Impressions
Customer did not leave a comment.Vicki J. | First Impressions
Customer did not leave a comment.Danielle W. | First Impressions
Customer did not leave a comment.Donald C. | Overall Experience
Would like to see garbage cans for waste on each floor. Thankslaura s. | Overall Experience
Customer did not leave a comment.YNEKA R. | First Impressions
The staff was very friendly and courteous. I was even given the 1st month free of charge. Not sure if there was some kind of promotion going on but it was awesome regardless. Also I accidentally set off the alarm in my unit because I didn’t check in, which was explained to me prior. I just forgot to since the door to get in was already open from another tenant. But one of the staff was there to shut off the alarm and kindly explain to me the reasons for the alarm. Which is another awesome thing, each unit has its own alarm, which triggers when you don’t check in or check out of your unit. Awesome facility.Micahel M. | First Impressions
Customer did not leave a comment.Logan C. | Overall Experience
everyone is so helpful and glad to accommodate your needs. Great place when you need to store your items. Thank you U-haul!Bobby U. | First Impressions
I am very pleased with my experience and accommodations. The staff has been great also.Jeanette D. | First Impressions
Above and beyond customer service on move in day!Nellie F. | Overall Experience
Customer did not leave a comment.GAUDENCIA P. | First Impressions
Customer did not leave a comment.Dustin P. | Overall Experience
Customer did not leave a comment.Vicky W. | Overall Experience
Customer did not leave a comment.wayne s. | Overall Experience
I felt very secure about my stuff being stored at U-Haul. Never once had an issue and the facility was always immaculate.Jessica G. | Overall Experience
Great staffALAN S. | First Impressions
Customer did not leave a comment.Olivia L. | Overall Experience
neat set up. roomy and accessibleAnita C. | First Impressions
The staff and facilities are the best! Moreover, they will help you anyway that they can!peggy r. | First Impressions
The employees at this facility are so friendly and helpful! They seem to enjoy what they do!!Rhonda B. | First Impressions
The day I made my original reservations the guy was very nice. But when I viewed my storage area I saw dead roaches on the floor. Not one but multiple. I desired a new storage after seeing that & made him aware that I didn’t want to put new furniture in there. He apologized & encouraged to call on Monday to see if anyone had moved out of the weekend. Well I did & spoke with someone different on that Monday. The cashier wasn’t nasty at all but the house keeper was & rude. I told her that if I didn’t want that storage with roaches in it that was my right. She said she would clean it for me & that the studs she puts down kill them on contact. Well I didn’t want to take that chance & was offered a new storage upstairs which I viewed & it had a baby roach dead. So I never put my furniture in storage I used a different storage place. I was concerned that the house keeper said she sprayed or put stuff down for the Roaches versus a exterminator coming in & spraying regularly. Bad experience for me.sharnese w. | Overall Experience
All the employees that I interacted with were very courteous and very helpful.Olivia L. | First Impressions
Customer did not leave a comment.EDWARD H. | Overall Experience
Customer did not leave a comment.jerry a. | Overall Experience
this is the most secure experience storing my items I would rent againemma p. | Overall Experience
This is will always be a place I will rent a truck and storage. The staff is friendly .Marcia G. | Overall Experience
Good experience overall.Aaron D. | Overall Experience
Customer did not leave a comment.Bershuan T. | Overall Experience
Very accommodating friendly and fair love the staff at this locationdonna m. | First Impressions
Customer did not leave a comment.JAMES P. | First Impressions
Customer did not leave a comment.David O. | First Impressions
Customer did not leave a comment.Audy W. | Overall Experience
Very courteous and professional staff.Darrell T. | First Impressions
CleanGEORGE B. | First Impressions
Customer did not leave a comment.Dwayne S. | Overall Experience
Customer did not leave a comment.Cathy H. | Overall Experience
Good store I was able to rent a truck and get storage space, The only other thing I notice was that all customers were wearing face mask in response to covid-19 while most of the staff there did not and at times were less than six feet for social distant. I would recommend your store but it would be great if your store would require face mask to protect your clients,HAROLD H. | First Impressions
The staff was very friendly and helpful. I would recommend this storage facility to others.Laurie W. | Overall Experience
Customer did not leave a comment.Pat F. | Overall Experience
Customer did not leave a comment.Sandra S. | Overall Experience
Bright, clean, easy access. The only complaint is that there is only 1 elevator so moving in/out on the weekend can cause delaysJohn S. | Overall Experience
The staff were very helpful and the facility is a "Smart" facility with excellent security measures built in. Glad I chose U-Haul at Winterville. It gave me a climate-controlled unit at a reasonable rate. M. WoodruffMAUREEN W. | First Impressions
After moving and unpacking my car upstairs the unit given to me was already occupied. The entire uhaul store was out of locks also so I had to repack everything twice to go to the store to buy a lock to lock my second unit of the day.Victoria N. | Online Move In
Very nice people very friendly sure I will recommend them to anyone thank you.Evelyn M. | Overall Experience
I had a pleasant experience moving into the storage unit at U-Haul. The location is convenient and well lit which helped me make the choice of what company I wanted to use. I'm still new to the U-Haul family but so far so good.Yasheka H. | Online Move In
Customer did not leave a comment.Michael W. | Overall Experience
The best storage unit in townMarcia G. | First Impressions
This location is truly quite something. I have never seen a UHAUL facility that was this clean and offered so many ancillary services. I would love to manage a facility like this or provide marketing and business development consulting.If I could only back up a trailer. I never knew UHAUL had so much to offer. This store needs to be a flag ship or training facility.drew s. | Overall Experience
Customer did not leave a comment.Anthony B. | Overall Experience
Customer did not leave a comment.Laurie W. | First Impressions
Customer did not leave a comment.AKIANA G. | First Impressions
Staff was very accommodating and friendly will definitely recommend this locationdonna m. | First Impressions
Customer did not leave a comment.PRASANNA M. | Overall Experience
Customer did not leave a comment.frank l. | First Impressions
Customer did not leave a comment.Desiree S. | Overall Experience
Customer did not leave a comment.Ebony C. | Overall Experience
Customer did not leave a comment.Sharaya J. | First Impressions
Customer did not leave a comment.Kimberly B. | Overall Experience
Didn't have but two push cart that wasn't good. Had to used a different cart wasn't pleased about that.TAMMY t. | First Impressions
Customer did not leave a comment.mary f. | Overall Experience
Great Service!Bonita C. | Overall Experience
Customer did not leave a comment.denene m. | First Impressions
It smells in the self storage and is not the most pleasant while moving in. There is also a bunch of junk at the front that is taking up walking space.sarah s. | First Impressions
Would recommend to anyone who needs a unit.JASMIN D. | Overall Experience
N/Asandra c. | First Impressions
I feel like price may need to go up just a little so the company can pay someone to spray for roaches and spiders. While I was there I saw some roaches and am scared that I may have brought some to my new apartment. That a cost I don’t want to pay.castina m. | Overall Experience
Customer did not leave a comment.ALAN S. | Overall Experience
Customer did not leave a comment.Sandra S. | First Impressions
Customer did not leave a comment.Jaclyn J. | Overall Experience
Great facility! Clean and secure. I made the right choice.Mark K. | Overall Experience
The representative gave verbal instructions about arming-disarming, but I guess I needed to see the process because I set the alarm off twice!Laura C. | Online Move In
Cory and team were great! Wish you had covered RV and Boat storage in Midlothian, Va where we just moved. We are going to definitely miss you!Trey C. | Overall Experience
Customer did not leave a comment.Tamara H. | Online Move In
Very friendly service when I went in the front to purchase some moving boxes. He also explained the code in and code out process. I did not realize that I had to code out.Harold D. | Online Move In
Customer did not leave a comment.Demetrice S. | Overall Experience
Customer did not leave a comment.Donnie W. | Online Move In
Need to make sure to remind people to check in and out!Matthew M. | Online Move In
Customer did not leave a comment.JIMMY D. | Overall Experience
Customer did not leave a comment.Stiven P. | Overall Experience
Customer did not leave a comment.John M. | Overall Experience
Great Customer ServiceThomas W. | Online Move In
Customer did not leave a comment.belinda c. | Overall Experience
Customer did not leave a comment.Cathy H. | First Impressions
Customer did not leave a comment.ray h. | Overall Experience
Customer did not leave a comment.CHRISTY D. | Overall Experience
Customer did not leave a comment.Ryan S. | Overall Experience
Customer did not leave a comment.James W. | Overall Experience
Customer did not leave a comment.Cary M. | First Impressions
Customer did not leave a comment.bruce h. | Overall Experience
Check-in should be seamless. The credit card reader is broken. The customer service rep had to reenter the info twice. We went to the storage unit and found the door would not stay open.EDWARD H. | First Impressions
My experience at this U Haul far exceeded any service I experienced at other locationsray h. | Overall Experience
Kaytln was very helpful and courteous. Facility is in excellent condition and spotlessJames W. | First Impressions
Storage was clean. Nice And quick check inAlasia C. | First Impressions
Thank you for a clean and safe storage!Laverne W. | Overall Experience
The moving crew was professional.bruce h. | First Impressions
All staff I communicated with was easy to approach, professional and kind, Everyone went out of their way to assist me from day one, from hiring our truck, to moving in and out. Great experience,CALLIXTA E. | Overall Experience
Great experienceALAN S. | Overall Experience
Great serviceMatt N. | First Impressions
GoodAshley G. | Overall Experience
Have stored RV in covered parking twice now. Great experience both times. Appreciate this facility and it’s staff.Calvin H. | Overall Experience
Courteous and knowledge staff. No issues or concerns.Russ B. | First Impressions
It was the cleanest storage I ever rentedDavid C. | Overall Experience
Good experienceKarla H. | Overall Experience
The person who helped me was not friendly. It made me not want to do business there again.aythe h. | First Impressions
Staff was very helpful.Richard B. | First Impressions
Very nice placeGary C. | Overall Experience
n/aLaShaunda M. | Overall Experience
Nice clean and secure. Thank youDexter C. | Overall Experience
Very friendly and helpful staff. Made things very easy for me and it’s very safe.Seneca S. | First Impressions
Very organized. Easy check-in/reservation process. Great customer service. Clean storage units and rest rooms. Safe and secure. Great prices. Highly recommended.Lavonya R. | First Impressions
Cody did an excellent job in helping me. He was professional throughout the entire transaction. I will definitely use this location again and refer them to others.ERIKA C. | First Impressions
staff was very helpful. Ashley was wonderful and went out of her way to help us...…...DEBBIE J. | Overall Experience
No I would never recommend this facility to nobodyTheresa O. | Overall Experience
Good facilities; sometimes there are not enough staff to handle the traffic, so waiting a while is an issue.Akpene T. | Overall Experience
Excellent customer service and facility.Priscilla B. | First Impressions
Great job getting us the available unit space that we needed.John B. | First Impressions
..Tamara C. | Overall Experience
Very unprofessional, arrogant and rude the guy that waited on me he needs to be fired , I wouldn't not recommend this store to anyone, and I will be calling the supervisor today... 🧐🤔 😠👎👎👎👎👎Theresa O. | First Impressions
The rep was helpful and assisted with my needs. Good Job!PRASANNA M. | First Impressions
I didn’t have no problems with his place luv itkimiko m. | Overall Experience
very convenient, the manager was very helpful.Bobby P. | Overall Experience
We used the climate control unit. The sliding door should be in use until 8pm.jason d. | Overall Experience
Great experience thru outWalter K. | Overall Experience
The representative was very nice and professional and assisted me with all my needs! She definitely deserves a raise! She made me want to tell all my friends to come to you for all their needs.april c. | First Impressions
Need to add more people during normal hours of operations to cut down wait timeskevin A. | Overall Experience
Used this facility for short-term storage. The staff are very friendly, knowledgeable and professional. The facility is very clean and they have excellent security. I highly recommend this facility!John S. | Overall Experience
Impressed by cleanliness of the facility and friendly/knowledgeable staff.DONNA S. | Overall Experience
😊Victoria N. | Overall Experience
Very courteous-helpful as best she could. Showed us how to work key pads, etc. Gave us good advise.DONNA S. | First Impressions
Very goodANDRA H. | Overall Experience
Your onsite sales rep was excellent. She pointed out a number of issues with the reservation I had made by phone and all were quickly resolved to my satisfaction.Kathleen C. | First Impressions
The woman who helped me was kind and accommodating.Akpene T. | First Impressions
Great experience from start to finish will definitely use you guys the next timeJIMMY D. | First Impressions
Everyone was really friendly and informative.Jessica G. | First Impressions
NAShaun R. | Overall Experience
Says conditioned but extremely hot always 80 or higher ...Helpfulness is slightly better than self serve ... Attitudes start poor and get worse the higher the position all the way to the ownerJoseph C. | Overall Experience
The employee that checked us in was extremely nice and helpful! We were so appreciative of her assistance.BRANDON P. | First Impressions
WonderfulAntonio W. | First Impressions
Courtney was very helpful and quick.REGINALD D. | First Impressions
Service was very goodVictoria N. | First Impressions
Staff is friendly and knowledgeable and caring as well as professional. I recommend this UHaul facility 100%.Deborah C. | Overall Experience
This facility was perfect for our temporary needs. Thanks.samantha m. | Overall Experience
I love this storage unit. The only issue I had as a customer, if you pay for the whole month and move your belongings early, you receive no reimbursement. Other than that, it is excellent. Loved it.Tammy B. | Overall Experience
friendly, timely service. Thanks.Jason C. | First Impressions
Very pleased with their service.ERICA T. | Overall Experience
I know the staff is busy but the could be a little bit friendlier!Mary C. | Overall Experience
Nice facility. Excellent customer serviceWalter C. | Overall Experience
Fast,friendly and helpful.Nadia O. | First Impressions
The employee's were nice and the location is convenient.Tanaia W. | Overall Experience
Facility is clean and resources were available.joanna m. | First Impressions
They were very kind and fast and super helpful and showed me where the storage was and helped me examinenidnit was the right size katelyn was the bestCanette S. | First Impressions
Customer Service was okay overall. The individual that was providing me was service was not well informed or professional. There was a system issue while moving in.Monte M. | Overall Experience
Very clean and well managedCarol & Janice F. | Overall Experience
Very nice and clean facilityjanice s. | Overall Experience
Everything was good and clean I saw it for my self the staff cleaning the facility. This location I would most definitely recommendcleon t. | Overall Experience
The rep was very nice and walked us around the facility so that we knew exactly where to go.Tanaia W. | First Impressions
Great location very clean storeDavid G. | First Impressions
Well care facilitymargaret j. | Overall Experience
I'm trying to understand why I was charge a extra 15$Ashley L. | Overall Experience
Always great dealing with you all...Linda C. | Overall Experience
no commentsray h. | First Impressions
The GM was very professional and helpful. Very nice facility.Sherry P. | First Impressions
Storage was clean, lighting was excellent. Staff in the office was very helpful in showing me how to work the access key and where to use it.Benita P. | Overall Experience
All my furniture and my stuff is mess up, I can’t use it anymoreLina C. | Overall Experience
Great JobPat F. | First Impressions
It is a great facility with nice and helpful employeesMaria M. | First Impressions
Everyone was helpfulMaria M. | Overall Experience
Very courteous and helpful clerk.Joe Q. | First Impressions
Stevin was very helpful any time we had a question. We will definitely use uhaul in the future if we need storage again.Jennifer P. | Overall Experience
Excellent Service!Tamiko C. | Overall Experience
Your staff puts the Cand S in customer service.sussie s. | Overall Experience
The staff is friendly and professional. They are customer service centered. I’m glad I used them and will do so again.Tabitha M. | Overall Experience
Went above and beyond to assist us after hurricane FlorenceRebecca C. | Overall Experience
Has an excellent experience here !Muarisha H. | Overall Experience
The young man Cody could not have been more helpful. He was very careful to explain everything and walked us through the entire exercise to ensure we totally understood the requirements. Good Man.Thomas W. | First Impressions
Both folks that helped me with my rental were awesome to deal with!Trey C. | First Impressions
.the young man knows customer service. He deserves a raise.sussie s. | First Impressions
always a pleasure using your company thank youLisa A. | Overall Experience
Excellent customer serviceSusan A. | Reservation
Storage facility was nice, safe and I felt as my items were secure. I was told one thing by one of the workers when I moved in, and something different by someone else when I moved out. Unhappy.Kierstyn S. | Overall Experience
First time using a storage unit & it was great - clean, easy, and safe. The staff is helpful, patient, & efficient while trying to figure out options & needs, especially Cody. Great experience!Lisa B. | Overall Experience
Stiven Riveria,GM gave us a few extra hours to remove our items for we were unable to have access to the church where we we're doing the NCPacks4Patriots yardsale. As nonprofit org it was appreciated.DONNA S. | Overall Experience
Great management !David Z. | Overall Experience
When renting the truck, we were not informed the insurance was per day, and figured it was during the duration on the rental truck. So our account was drafted more than it should have been.eric b. | Overall Experience
The person who served us was very courteous and knowledgeable. The storage units and environment are very clean.Janet W. | Reservation
Very helpful & knowledgeableDEBBIE J. | Reservation
I had a overall good experience but i just wish that you could call the local number and not associates thousands of miles away. That is a very unfortunate event.tasha h. | Reservation
Great place for storage. Halls are a little too narrow.jeff s. | Overall Experience
Everything went good equipment was in good shape. Staff was good to deal withFRANK F. | Overall Experience
The facility was clean and well maintained. I like how it is alarmed, as well.samantha m. | Reservation
Everything and everyone were great.James S. | Overall Experience
Met all my needs. Very professional. Was shocked how much open storage area there is in the covered outside area.Emery D. | Overall Experience
Excellent ServiceLuther C. | Overall Experience
I will be using this facility again in the future.Courtney W. | Overall Experience
Elevator was out of order once, asked the GM when it would be back in service while he was outside on his cellphone, he didn' answer me and instead pointed to his phone like I was interruptin his callBRIAN W. | Overall Experience
This is an excellent storage facility. The staff were very friendly and helpful. I highly recommend it.john r. | Overall Experience
I called to see why I was charged extra money on my bill. I was told my storage was left open and they charge me for a lock. I had not been there, and I and two other people check that lock.Queenie J. | Overall Experience
Upset because I was from NY and unfortunately my daughter left the key at home and they charged me 50 dollars to cut my lock. Not happy about that should be allowed to put your own lock on the doorBARBARA C. | Overall Experience
Rude customer service and unhelpfulMeisha W. | Overall Experience
Need to be 24 hours ascess.Dalmika J. | Overall Experience
I will always consider uhaul at southern Greenville I was treated with respect and all my questions were answered the staff are greatGILBERT L. | Reservation
Everything was great.William B. | Reservation
Stiven is great!Walter W. | Overall Experience
Great!Sterlyn N. | Reservation
Availability of carts were great!deborah V. | Overall Experience
NARegina L. | Overall Experience
Free extended hours would be nice.Tyson G. | Overall Experience
The faculty was clean and I didn't have to worry about anybody trying to take my stuff. I liked that fact that everyone had key cards and you only had access to your floor your stuff was on. Greatjobamber b. | Overall Experience
Very professionalTiffany J. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!