U-Haul Moving & Storage of Sun Lakes

6371 reviews

24908 S Arizona Ave   Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs)

(480) 883-3065

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(480) 883-3065

24908 S Arizona Ave
Sun Lakes, AZ 85248

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

MARTIN R. 
Rating:
5.0

Friendly and help personnel assisted me in selecting the right equipment.

Brian H. 
Rating:
4.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

No improvements necessary. Rare to find these days. 2 different people assisted me, one at pick up and one at drop off. They didn't make a big deal about it. That were just helpful, polite, and efficient.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

Gregg S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WAYNE K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WAYNE K. 
Rating:
5.0

Great help !!

MANUEL LORENZO A. 
Rating:
5.0

Easy, clean and efficient. Top notch service at this location.

GARRET B. 
Rating:
5.0

Excellent service. Quick drop off. It was great. We didn't drive as many miles as we thought and U-haul credited us the difference. They are very fair.

Lary L. 
Rating:
5.0

Customer did not leave a comment.

Jim D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adan T. 
Rating:
5.0

Manager on duty plus his assistant was professional and courteous to me. Made my rental smooth.

Conrad G. 
Rating:
5.0

Customer did not leave a comment.

Alek B. 
Rating:
5.0

Customer did not leave a comment.

Craig P. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Vince W. 
Rating:
5.0

Customer did not leave a comment.

MANOJ N. 
Rating:
1.0

Manager, Alyssa?, has a problem wearing a mask because "I have asthma". In a retirement community, with covid killing elderly at high rates, I think she should not be in the building if she can't wear a mask. And it follows through to her staff, they have masks on but not over noses. I told everyone to avoid this place.

Theo B. 
Rating:
5.0

.

Sharon N. 
Rating:
5.0

Keep up the good work.

Jan M. 
Rating:
4.0

We did not actually drop off here since we never took position of the truck to begin with but the personnel at this location were much more helpful.

Matthew C. 
Rating:
4.0

Customer did not leave a comment.

Keith W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Nicholas M. 
Rating:
5.0

Not a thing all of the staff was very helpful

L C B. 
Rating:
5.0

I have a storage unit and an RV spot at this location. Whenever I need to rent equipment I go to this location. It is modern, clean and has an excellent staff.

Bob D. 
Rating:
5.0

Everything was great except I had to give 4 different numbers and I wasn't preperared for that. I gave my moms number not knowing someone would call and wake her up at 7am on a Sunday morning! And the person calling had such a HEAVY accent she couldn't understand a word they were saying!

Alek B. 
Rating:
5.0

I have received my contract for the auto transport which I returned this morning. However, I have not received my contract for my truck rental at 5:30 PM this afternoon. Wanted to check to see if I would be able to receive the contact about my truck being returned? Thank you!

Austin J. 
Rating:
5.0

good service and fast.

Norman N. 
Rating:
5.0

See comments above

STEPHAN B. 
Rating:
5.0

Customer did not leave a comment.

Aaron C. 
Rating:
5.0

Customer did not leave a comment.

NORMAN J K. 
Rating:
5.0

Customer did not leave a comment.

LaShaun R. 
Rating:
5.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Customer did not leave a comment.

Robin D. 
Rating:
5.0

Put in a coffee machine.

WILLIAM F. 
Rating:
5.0

Customer did not leave a comment.

James N. 
Rating:
5.0

Customer did not leave a comment.

Ryan R. 
Rating:
5.0

Customer did not leave a comment.

Dale E. 
Rating:
3.0

Put less rub on winds, give dressing for salad, clean out the oil you fry stuff in

lynda F. 
Rating:
5.0

Nope

Tom G. 
Rating:
1.0

My U-box has been lost and no one is able to help me locate it. I am very angry and upset.

deborah C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

PAMELA C. 
Rating:
5.0

Everything was efficient and equipmnet was new. Service was good both at pick up and return

Bob D. 
Rating:
5.0

Customer did not leave a comment.

timothy R. 
Rating:
5.0

Everyone was great that helped me thank you

KURT WEST L. 
Rating:
1.0

An improvement would be to not charge a $20 After Hours Service Fee. Considering employees will have to move/re-park the rented equipment regardless.

VALERIY V. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
5.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

TYREISHA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david b.  |  Overall Experience 
Rating:
5.0

Very well managed staff

Gino J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GERRY H.  |  Overall Experience 
Rating:
5.0

Nothing, Rental process was perfect as usual!

TIMOTHY L. 
Rating:
5.0

Customer did not leave a comment.

Norman K. 
Rating:
5.0

nothing all was good

Tim L. 
Rating:
5.0

Great customer service from the drivers and delivered as promised!!

Danny R. 
Rating:
5.0

Customer did not leave a comment.

RYAN F. 
Rating:
4.0

After all the problems we had, which were extensive, Manager Estoban was more than helpful trying to fix our issues after dropping off

CANDACE P. 
Rating:
5.0

I booked a 15-foot truck through one of your on-line schedulers on December 18th for pick up on December 29th at the Lakeside, Arizona facility. I was assured by your scheduler that my requested truck was available for that date. On Sunday December 27, I drove down to that facility to confirm everything would be ready for me. The agent there informed my they had no such truck available nor was there anything in their computer showing my reservation #85394392. I asked them what I should do and they said to contact the Corporate schedulers. When I contacted the Corporate scheduler I was informed that the nearest truck was located in Springerville Arizona which is about 55 miles away. He said they would allow me an extra day and an extra 100 miles at no charge. I had no choice but to agree since I had to move my belongings out of the house we had just sold. I received an email with a link that stated the extra 100 miles and the 3 days plus 23 hours. Upon opening that email again on January 2nd, I found that the link had expired and was no longer available to view. When I went to turn the truck in on January 2nd in Sun Lakes, AZ, I was informed by the local agent that there were no notes in the system about the extra day that was offered at no charge. I ended up paying an additional $56.70 in order to settle up with them. They informed me I would have to take up my complaint about the extra charges with Corporate. Having to drive to Springerville was the first strike against U-Haul's customer service. It cost me extra time and money for gas for both my personal vehicle and your truck. In addition it put me behind schedule moving out of the house we sold. I do, however, want to be very clear that the agents at both the Springerville and Sun Lakes U-Haul locations did everything they could to accommodate my needs, and I have no complaints with them. On the other hand, your Corporate Schedulers are a tremendous disappointment. They either are not trained properly or they are incompetent. Their actions represent unprofessional and untrustworthy customer service for U-Haul. I will never again use one of your on-line schedulers to book a truck if the need should arise. What action is U -Haul going to take to prevent future screw-ups such as this? I await your reply.

John K. 
Rating:
5.0

Keep masks over nose please. Thank you!

JOHN B. 
Rating:
4.0

My equipment was schedule to be turned in at this location. However, they made me drive to another location to drop them off. This shouldn't have happened.

Frederick Y. 
Rating:
5.0

Customer did not leave a comment.

VICTORIA D. 
Rating:
5.0

Customer did not leave a comment.

STEVE M. 
Rating:
4.0

Customer did not leave a comment.

Val V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel F. 
Rating:
3.0

Every time it rained, our side of the area was cover in water for several days making it difficult to get to the motor home. Rating would have been higher except for that problem.

Bill W.  |  Overall Experience 
Rating:
1.0

Several employees (including the one I had to deal with) were not wearing masks as required by science, common sense, and local laws.

BRIAN K. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Alisha Was extremely knowledgeable and professional!! She guided me on everything as a first time user of Uhal!!

ZANA I.  |  First Impressions 
Rating:
5.0

This has always been my home U-haul location and I love their services

Jared Bikeri O. 
Rating:
5.0

Customer did not leave a comment.

Joseph R. 
Rating:
5.0

The crew at the Riggs and AZ Avenue UHaul are fantastic! Esteban was at the top of the list- thoughtful, courteous and knowledgeable. He went out of his way to get information to answer questions. Best UHaul experience ever! Highly recommend this location!

Alan S. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Mobile pickup so easy

Janice D. 
Rating:
5.0

Great service and convenient for me

GREGORY H. 
Rating:
5.0

Customer did not leave a comment.

TODD L.  |  First Impressions 
Rating:
5.0

Great facility and the staff was very helpful!

Steven L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

No issues, every one was nice and professional.

mike B. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

So easy to return equipment and employees so nice to work with.

LEOLA M. 
Rating:
4.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

GREGORY A. 
Rating:
3.0

The storage lot is not well maintained because the tree above my space is never trimmed or cleaned up. The leaf debris is messy & dirty on the camper. The covered area was only a partially shaded area. The lot is very dust & most campers are covered in dust. We have to wash them before you can use them.

JOHN H.  |  Overall Experience 
Rating:
5.0

A

Craig B.  |  Overall Experience 
Rating:
5.0

The only complaint is the back lot where you park the rv is that it doesn’t drain well. Water gets deep hard to acces.

Gregg S.  |  First Impressions 
Rating:
5.0

Not much. Service rep took care of all my questions and got me on the road quicklt.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
4.0

Buy the gas station lot on the corner and add a little more room to the parking area.

Richard Allan T. 
Rating:
5.0

Customer did not leave a comment.

steven m.  |  Overall Experience 
Rating:
5.0

Very very nice and friendly gals The stores are always nice and clean!!

Paula S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTA G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

FAWAD K. 
Rating:
1.0

System was down and they could not issue me the trailer. I had to return the next day. Requested a discount and was told no. Sent several emails to management that went unanswered.

Anthony L. 
Rating:
5.0

They are so helpful and nice!!

Laurie D.  |  First Impressions 
Rating:
4.0

The gate is broke so you can’t access the units. It needs to get fixed quickly.

David S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

laurie P. 
Rating:
3.0

Customer did not leave a comment.

michael b.  |  Overall Experience 
Rating:
5.0

Very easy return and very fast. Thank you.

Jo H. 
Rating:
3.0

Customer did not leave a comment.

Greg R.  |  Overall Experience 
Rating:
2.0

Returned u haul but no confirmation or receipt

RAMPRASAD R. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
4.0

Customer did not leave a comment.

JASON R. 
Rating:
5.0

Customer did not leave a comment.

david b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kerry J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
4.0

Alisha at Az av and Riggs was very accommodating and friendly. The other staff were good too. Mike Donnelly.

MIKE D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
4.0

Why did I have to purchase a U-Haul lock? Other spaces had various types of locks. Don Palm

Donald P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon W.  |  First Impressions 
Rating:
3.0

Shipment was delayed by 3 days, but the website was still showing on time till the due date. Could not track shipment, like fedex.

Richard K. 
Rating:
5.0

Thank you. Very friendly and helpful staff.

steve H. 
Rating:
5.0

Keep up the good work. Van was clean and rather new and handled our load going across town without incident.

Frank D. 
Rating:
3.0

I am very frustrated because when I am reserving the truck I get a confirmation that says it is $19.95 plus .69 per mile. However when I get the bill it shows that the mileage rate is $.99. This appears to be a bait and switch, and I will reach out to U-haul corporate regarding this matter

CARLTON A. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
3.0

Customer did not leave a comment.

KELVIN M. 
Rating:
5.0

Customer did not leave a comment.

Benjamin N. 
Rating:
4.0

Customer did not leave a comment.

ERNEST S. 
Rating:
4.0

Customer did not leave a comment.

Jesse C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
4.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Friendly staff and service

JAMES W. 
Rating:
4.0

The truck had mud on it and should have been washed before I picked it up.

Tim F. 
Rating:
4.0

Answer the phone. The 800 number is useless.

Jerry S. 
Rating:
5.0

Customer did not leave a comment.

GERALD S. 
Rating:
5.0

A

Craig B.  |  First Impressions 
Rating:
3.0

Lights/motion sensors only occasionally worked. Gate was often open/inoperable. No RV Dump. Propane hours and available personnel was scarce. Price was very reasonable.

Richard N.  |  Overall Experience 
Rating:
3.0

We had termites in our unit when we were moving out of it after a year. It looked as though they came through a patched hole in the cement floor.

Dante P.  |  Overall Experience 
Rating:
5.0

Very nice staff, clean, everything well maintained.

Corey C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kim G.  |  Overall Experience 
Rating:
4.0

Overall good prices, facility and business. However after a rain my trailer would sit in 4 inches of water until it evaporated. I had to bring in gravel myself so I could access my unit. They wouldn’t do anything to help even though they knew of the problem.

David W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim D.  |  First Impressions 
Rating:
5.0

Alisha was fantastic to work with!

Steven L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank r.  |  Overall Experience 
Rating:
3.0

The door on my unit did not close properly. There was a gap at the bottom which allowed dirt & dust to enter. My belongings were dirty.

Roger N.  |  Overall Experience 
Rating:
5.0

Very helpful and easy to work with

Timothy A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THERESE S.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Danielle L.  |  First Impressions 
Rating:
5.0

Alisha and Mark were very helpful and a pleasure to work with!

Steven L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard J.  |  Overall Experience 
Rating:
4.0

The gate code I was assigned didn’t work at first which means I had to go back to the office. The staff said it was a glitch in the system and went out to let me in but 4 months later when I went to get my belongings from storage the code worked. It was a pain to have to use the code to get out of the gate.

Kelly V.  |  Overall Experience 
Rating:
1.0

I paid automatic payments every month for 5 months on the 16th of each month. I paid $175 on August 16th through September 16th. I cleaned out the storage unit and turned in the remote gate opener August 28th. They refused to give me a refund for the 2 weeks I'm not in the unit. Not very good customer service. I will not use Uhaul anymore. I will recommend friends not use them either.

john r.  |  Overall Experience 
Rating:
5.0

Whenever I called with a question the staff answered it and more and did it all long distance. Thank you

PAULETTE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn M.  |  First Impressions 
Rating:
5.0

Rented and cancelled during the pandemic. I found the renting to be safe and the staff friendly and answered all my question. Very easy and quick to rent. After sold my item, was able to cancel my reservation with just a phone call. Very simple. Very pleased.

DAN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry B.  |  Overall Experience 
Rating:
5.0

The staff (Gen Manager) was super friendly and got us exactly what we needed at an extremely good price. It took no time at all and she got us hooked up with auto pay quickly. HIGHLY RECOMMED; EXTEMELY HAPPY/SATISFIED!

Dennis H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bert M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael M.  |  First Impressions 
Rating:
5.0

Always clean and well cared for. Everyone I ever had to deal with was very helpful and courteous. When I bring the boat back, I will store it there again.

Steve s.  |  Overall Experience 
Rating:
5.0

Lots of patience and great customer support. Thank you!

Dakota J.  |  First Impressions 
Rating:
5.0

Easy access to the unit 34/7, secure and safe location, friendly and helpful staff during office hours.

paul s.  |  Overall Experience 
Rating:
4.0

Customer services at pick up was somewhat rude

Real P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Morris J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dakota T.  |  First Impressions 
Rating:
5.0

The staff at uhaul were very pleasant & Helpful. The management was particularly excellent, they worked with me thru this rough pandemic time. I will always use uhaul services over any other ! Again, thanx to sandra's the assistant manager, she was very helpful & professional, thank you sincerely, Mike henry

Mike H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandra U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sue A.  |  First Impressions 
Rating:
3.0

Staff was very friendly, especially Sonya. Facility was clean. Storage area Is not very well lighted. It took far too long to repair damaged gate so for a while anyone could get into the storage area. The roll up doors didn’t seal at all and dust was a huge problem.

Byron M.  |  Overall Experience 
Rating:
5.0

Sonya was very good to work with and signing up for a RV rental spot was seamless.

Levi M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aaron C.  |  Overall Experience 
Rating:
5.0

Easy access, friendly staff, close to home, clean, secure

Michele V.  |  Overall Experience 
Rating:
5.0

Exceptional staff! Will recommend this Uhaul To all my friends Chris, Kristara and Sonia are awesome and run this facility awesome.

Sonia N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miles D.  |  First Impressions 
Rating:
5.0

Staff has always been helpful and polite

Lisa V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TED R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ira S.  |  Overall Experience 
Rating:
5.0

Always friendly and helpful.

TROY W.  |  First Impressions 
Rating:
3.0

I wish that all areas were blacktop to keep the dust down - that is why I marked average

Al H.  |  Overall Experience 
Rating:
5.0

The employees were nice and helpful.

Daniel C.  |  Overall Experience 
Rating:
5.0

I had to change my reservation a couple of times and the office staff was very accommodating and patient

Elizabeth A.  |  Overall Experience 
Rating:
2.0

we had items stolen from our travel trailer and when we told office it seemed like no big deal to them. I suggested they send email out so people would be aware but nothing happened, water drainage ba

KRISTY H.  |  Overall Experience 
Rating:
4.0

thank you for the use and assistance

Gary A.  |  Overall Experience 
Rating:
5.0

Staff was always pleasant and accommodating. They could use a little more help because customers did have to wait for assistance per my observation.

Rose R.  |  Overall Experience 
Rating:
3.0

Rather not

walter b.  |  Overall Experience 
Rating:
5.0

Kayla and the rest of the staff were very professional and great to work with had a great experience. Definitely would recommend that location.

Krissy H.  |  First Impressions 
Rating:
5.0

Appreciate getting a full refund after a couple of days into the new lease

Don B.  |  Overall Experience 
Rating:
5.0

I was very impressed with the staff and their customer service. I would suggest having a way to connect by phone to the Sun Lakes store, since I always would get the Customer Service line.

Deborah S.  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and helpful. Room was clean and up to my expectations. Check-in process was quick and easy. I would recommend this U-Haul location to anyone looking for storage.

Richard L.  |  First Impressions 
Rating:
5.0

Manager made things work. Excellent

luciana u.  |  First Impressions 
Rating:
5.0

good job

walter b.  |  First Impressions 
Rating:
5.0

They found me good size unit

linda d.  |  First Impressions 
Rating:
2.0

Rude lady the past two times i was there

Donna W.  |  Overall Experience 
Rating:
5.0

I only used the facility for 2 months.

Christine H.  |  Overall Experience 
Rating:
4.0

Went with indoor storage and it was definitely worth the price

cindy b.  |  Overall Experience 
Rating:
5.0

Nice friendly staff and they went out of there way to make sure I was completely satisfied.

sylvister w.  |  First Impressions 
Rating:
5.0

The staff are so helpful. Moving is stressful but the storage with U Haul was simple and stress free thanks to the staff at the Arizona Avenue location.

Jane K.  |  Overall Experience 
Rating:
5.0

I am in this business often for trailer, truck & equipment rentals, packing supplies, and storage. Every single time I’ve been in, everyone goes above and beyond expectations.

Janet S.  |  First Impressions 
Rating:
5.0

I moved out on the 3rd.

Debra A.  |  Overall Experience 
Rating:
5.0

Staff was amazing. Kayla went out of her way more than once.

tammy c.  |  Overall Experience 
Rating:
5.0

Excellent service

Bernadette J.  |  First Impressions 
Rating:
5.0

Great storage facility

Richard R.  |  Overall Experience 
Rating:
5.0

Friendly staff, clean facilities, clean storage unit, wide assortment of supplies and services, convenient location, secure and safe 24-hour access. I highly recommend!

paul s.  |  First Impressions 
Rating:
2.0

No one at counter when I got to the store. The one person who eventually showed up seemed confused and overwhelmed. I had to drive back to office to get him to take locks off storage units. Tried to c

ANDREW G.  |  First Impressions 
Rating:
5.0

Always helpful!

jan s.  |  First Impressions 
Rating:
5.0

Very accommodating!

ROBERTA B.  |  Overall Experience 
Rating:
5.0

Q

Water Savers/ENVOCORE LLc W.  |  Overall Experience 
Rating:
5.0

Sonja is great. She's pleasant, efficient and knowledgeable. She accomplished what I needed to get done and the large storage locker I rented was very neat and tidy the day I moved in.

Byron M.  |  First Impressions 
Rating:
5.0

Very pleased with both Tucson and Sun Lakes service and personnel.

jolene S.  |  First Impressions 
Rating:
5.0

Left due to your price increase.

Oscar T.  |  Overall Experience 
Rating:
5.0

A family emergency required getting things in storage immediately. Uhaul staff were helpful, efficient, and supportive. Excellent experience.

Deborah C.  |  First Impressions 
Rating:
5.0

the employees were always nice and friendly and helpful.

Steve A.  |  Overall Experience 
Rating:
1.0

Useless staff

Jason M.  |  Overall Experience 
Rating:
5.0

Fine

steven a.  |  First Impressions 
Rating:
5.0

I couldn’t be happier with the wonderful way I was treated. I’m also very happy with my storage facility so the entire experience was truly a pleasure.

Danny R.  |  First Impressions 
Rating:
5.0

Very courteous!

Traci R.  |  First Impressions 
Rating:
5.0

Very nice and understanding people..

Angela C.  |  First Impressions 
Rating:
5.0

I have rented a covered parking space here for the last three years. No issues, service and staff are great.

Richard J.  |  Overall Experience 
Rating:
5.0

The manager, Chris and his staff were always helpful and pleasant. My questions and concerns were promptly answered and addressed. Thank you for a stress free experience.

Randy H.  |  Overall Experience 
Rating:
5.0

Rented a truck and rented a storage unit all in one quick visit. Customer Service was excellent!!!

Pamela C.  |  First Impressions 
Rating:
5.0

I had to do all of this long distance (I live in Virginia), but they were awesome over the phone!

Laura G.  |  Overall Experience 
Rating:
5.0

Thanks for helping with our storage needs!

Katherine W.  |  Overall Experience 
Rating:
4.0

everything was great

Dan A.  |  Overall Experience 
Rating:
4.0

Very proficient and great help and nice and speedy to make the evening go faster thank you so much

Kurt M.  |  First Impressions 
Rating:
5.0

A bit pricy

Corey D.  |  Overall Experience 
Rating:
5.0

1st time trailer storage users Staff was outstanding & quite helpful Great provision of wood blocks Greatly appreciated as we were unprepared Have a Blessed Day Bill & Deb Petty

Deb P.  |  Overall Experience 
Rating:
5.0

Your location is excellent and a prime example of U-Haul should be. The woman who helped me on January 1 is extremely good at her job. I’ve had nothing but good experiences from your staff.

Andrew R.  |  First Impressions 
Rating:
5.0

Ok

Charles D.  |  Overall Experience 
Rating:
5.0

Sonia has been incredible at accommodations and helping me arrange my move in. I have found U-haul to be very dependable and I know I can expect the best service when It comes to moving and storage.

Melissa M.  |  Overall Experience 
Rating:
5.0

We had our storage unit for several years and the staff and facility were awesome! Thank you U-HAUL!

CARY N.  |  Overall Experience 
Rating:
5.0

The facility was really nice but it was the staff that made the experience "excellent"!

TRACY J C.  |  Overall Experience 
Rating:
5.0

A good experience!

Loren T.  |  Overall Experience 
Rating:
5.0

Best experience with U-Haul all around . From PGH to Tempe to Sun Lakes. The employees made it happen. Sonia in Sun Lakes made me feel welcome Was EXTREMLY helpful getting my storage needs met !!!

Melissa M.  |  First Impressions 
Rating:
5.0

Organized, polite, helpful,. I have used this facility before and have been always satisfied.. Thank you

MARK S.  |  First Impressions 
Rating:
5.0

Great experience overall! Thanks will return😀

Robert S.  |  Overall Experience 
Rating:
5.0

Would like to THANK Spencer for all the Great Customer Service

dennis k.  |  Overall Experience 
Rating:
4.0

It went much more simply than the one I went to across town.

justin w.  |  First Impressions 
Rating:
5.0

Staff was always very accommodating. Rates are competitive for the area. Kudos!

dan o.  |  Overall Experience 
Rating:
5.0

Very nice thank you

Dorothy A.  |  Overall Experience 
Rating:
4.0

A few times late at night/early morning that I stored my car, there was a car waiting outside the gate for me to open it. 1x I had to sit 20 min for them to leave. There should be a security to call

Melinda B.  |  Overall Experience 
Rating:
5.0

I had almost of 10 years of experience with this business both renting storage and equipment and never one complaint.

ORMAL S.  |  Overall Experience 
Rating:
5.0

Storing our 27' toy hauler at your facility was easy and convenient. We appreciate the great staff and functional facility with power at each storage sight.

DENISE M.  |  Overall Experience 
Rating:
5.0

great team work!!!

William A B.  |  Reservation 
Rating:
5.0

It worked out just fine. Clean, safe, & well lit, with friendly & helpful staff. Just make sure you're out the gate before gate closing, or sign up in advance for an upgrade to 24hr access.

Suzanne L.  |  Overall Experience 
Rating:
5.0

All good

Christine S.  |  Overall Experience 
Rating:
2.0

I don't have an answer for the questions as I never visited the facility. I gave a lower star rating as the lack of communication was upsetting and never did receive a phone call.

Jennifer K.  |  Overall Experience 
Rating:
5.0

I will definitely recommend and use this facility again! Excellent service and so easy to use the storage areas!

Kurt M.  |  Overall Experience 
Rating:
4.0

lala

Erik R.  |  Overall Experience 
Rating:
4.0

I can not rate certain items since I have not been the sun lake facility. One concern is some of my contents in the u-box were wet. It appears that water was leaking inside the storage box due to rain

gary c.  |  Overall Experience 
Rating:
5.0

Sonja was professional & friendly along with everyone we dealt with. We have used this location several times and we will continue to do so just for that reason; you won't be disappointed either.

Gregory R.  |  Overall Experience 
Rating:
5.0

Nicest employees out of all the UHauls I have been to.

chris l.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and kind. I would rent a Uhaul from this location in the future.

lynda w.  |  Reservation 
Rating:
5.0

All was good.

James P.  |  Overall Experience 
Rating:
5.0

Great Proffessional staff! Flexible with storage arrangement. Excellent hours and good with problem solving.

luren h.  |  Overall Experience 
Rating:
5.0

U-box - the best way to move! We had 6 boxes delivered from CA. When we got here, they had our boxes all ready for pick up. It made it so easy to drop off a box and hook up the next.

Vique C.  |  Overall Experience 
Rating:
5.0

We were very pleased with the uhaul experience

ken l.  |  Overall Experience 
Rating:
1.0

We used the RV storage facility. No pavement so dusty. Not enough room to safely, easily maneuver and park our trailer. Other facilities have provisions for maintenance. Had to go to a better place

Jerald B.  |  Overall Experience 
Rating:
5.0

David and his staff were professional Facility was always clean and neat thank you for everything

John G.  |  Overall Experience 
Rating:
5.0

If I needed to rent a truck or use storage again in the future, I would gladly use the Sun Lakes U-Haul and Storage facility.

Katherine P.  |  Overall Experience 
Rating:
5.0

Excellent service and friendly as well as professional staff.

Katherine P.  |  Overall Experience 
Rating:
5.0

*****

Jane C.  |  Overall Experience 
Rating:
1.0

Annoyed

John W.  |  Overall Experience 
No reviews have been submitted for this location.

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