Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
James has been great and an asset to U-Haul.
No problems at all. Would use again.
nd courteous.
Stephen is very efficient , friendly and answered all my questions. Helped me realize the ease of uhaul box vs other movers . Ty
Steve was great
Tremendously cheerful, knowledgeable, and helpful people!
It was a good experience. I wouldn't hesitate to use Uhaul Storage of Taunton again if we ever need to.
Stephen was extremely friendly and helpful. He explained all the necessities.
We were met with top shelf courtisy
Steve was courteous, friendly, very professional and helpful.
We were a little concerned after we first reserved the unit because we never received an email confirmation. We called the to inquire and were told the reservation was confirmed and our email was corrected - but still no email confirmation. Non the less, when we arrived on move in day, a unit was available. The staff members was very nice and showed us how the security worked and where our unit was. The only drawback was the unit was a fair distance from the loading area. And we walked past many other units the seemed to be available. All in all, we are very happy with the experience so far. Free locks and a free months rental because we reserved a truck. Can't beat that! Thank you.
Very helpful and the prices are very good. Clean and well kept.
Please recognize the employee who provided me with outstanding service during my visit.... His name was Jordan.... What a great experience top to bottom! I will only ever use that facility because of that employee alone.... Extremely satisfied
The evening that I tried to move in the doors were locked and with in the hours listed as accessible The following day I returned there was a corporate walk through with Probably more than 20 people And only 2 or 3 Uhaul employees wearing protective masks They told me and my 14 yr old niece to pass through but I didn’t feel safe in this situation I asked them to put masks on and a few people for what ever reason did not! The sole reason I’m putting my possessions in storage is a result of the virus. I’ve now become the main caretaker of my 80 yr old mother These employees put my whole households health at risk. I lost more enough people here in Taunton and in my former home of Miami! This blatant disregard for the pandemic is for lack of a better word DISGUSTING
Stephen was very helpful, polite and kind in every way! He was friendly and very considerate!:) thank you so much for making this crazy time in my sisters life a breeze!!!
Very professional staff.
Glad that Steven informed my dtr re:storage policy . Ty
