You can explain to the staff that moving is stressful enough without them having an attitudeJames H.
U-Haul Moving & Storage of Titusville
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Albert C.
Unpleasant and inefficient employees who clearly don't like their job or their customers.William C.
Customer did not leave a comment.Jason E.
No recommendations....Charles A B.
Customer did not leave a comment.nicole W.
Customer did not leave a comment.Michael H.
Mobile check in not so easy..Gay C.
Customer did not leave a comment.Joseph L.
Customer did not leave a comment.Jeff E.
Everything about my experience at this location was first class. From the friendliness of the staff, the cleanliness of the showroom, to the condition of the equipment, everything was first rate. I would highly recommend this location to anyone in the area looking to rent a truck or trailer.Robert M.
The only thing that I didn't like was that I could not return the truck in Cocoa instead of having to take it back to TitusvilleWilma S.
I have rented from this location a few times and they have been great to work with.Sue S.
Customer did not leave a comment.aurillya R.
The mileage charge could have been dealt with better. The return location was pleasant about it, but did not offer any solution.Edwin B.
Customer did not leave a comment.David G.
Customer did not leave a comment.Cherry T.
We tried to use the contact less service but it did not work. The pictureMichael A.
Customer did not leave a comment.Caleb R.
Drop off was goodLouie H.
was charged for a utility dolly that was not used was told that it would be refunded - it was not - was told to bring back the truck full and I filled it up took $14.68 6.5 gallons for 29 miles so the truck was not full - other than that the truck served its purposeGeorge A.
Customer did not leave a comment.Thomas G.
Customer did not leave a comment.KENNETH JAMES G.
By not raising the prices by $80 for a trailer during holidays and gouging the customer. Service was good but I will look elsewhere next time due to these tactics.RICHARD C.
Customer did not leave a comment.Bubba G.
the check in did not work on iPhone 8, it worked fine on my daughters new iPhone 12Christian M.
Staff at Garden Street in Titusville very professional & friendly! Top notch in all aspects! Only hiccup was with corporate phone service- not well versed, perhaps new hire or computer info was inaccurate?Greg B.
Customer did not leave a comment.RANDY M.
Staff was very friendly however, we were not given any information about tolls even though we told them we were driving to Orlando. When we called the toll-free number the morning of our move, we were told to just drive through the tolls and we would be billed later. No mention of $1.00 admin fee for EVERY toll. Unhappy with this arrangement. We would have used our own transponder but when we tried to register the rental van, it came up as already being registered.William S.
Everything is excellent.Alberto R.
Customer did not leave a comment.Cynthia R.
Tom and everyone else were great thank youRonald G.
Great Service and fast.Laura J.
Happy Thanksgiving.Gordon R. | Overall Experience
Very nice location! Alex and Tanisha are very good representatives of UHAUL. Professional, courteous and friendly! They made this event go smooth and easy! I'll be back!Bradley H.
I ordered a 19$ truck and ended up payong 107 forit thats ridiculous because eben at .29 per mile it was a 24 mile trip and my total woulvd and shpuldve neen arpu.d 50-60$ idid tadk then to fa tor in dtivi g all over town mileageHeather B.
Customer did not leave a comment.Gerald P.
More comfortable seats and better suspension.Ellen W.
Tom Long checked me in and it took 45 minutes even though I had already completed everything online. It turns out he's the owner. I only needed 701 but was charged for 721. Tom said I get a refund for the unused mileage however we going out that wasn't true. Do I paid an extra $32.40 for thatMarian P.
Customer did not leave a comment.Kala G.
The people here was super nice,curtious and very friendly,100% satisfied with all services & people hereTerry B.
out standing serviceJohn M.
Customer did not leave a comment.Rebecca R.
Customer did not leave a comment.GLYNDA L.
Have more experienced moversLucille G.
Customer did not leave a comment.EMILIA L.
Customer did not leave a comment.DORIS G.
The equpment worked vey well. The Car dolly followed the truck very well. There was a time in rush hour on the freeway in southern california when I was extreamly concerned with fast breaking and cars switching lanes but all was good. I would definately use it again! Gary WeeksGary W.
I like using uhail because when I move they give me time and I like them they give you good prices and allJohnnie M.
Tom Long was fantastic. Had a tail light out and he fixed it quickly and had me on my way. Great location always!Scott G.
Customer did not leave a comment.Carl S.
Customer did not leave a comment.Michael E.
At the equipment return location, there is a sign that says to stay with the equipment and someone will come help with the return. After waiting more than 15 minutes, had to go in and get some help.Gary F.
Same man checked us in in the morning and evening. He came across grouchy and stressed. Muttering curse words when he couldn't get lock open 1st time. Short w me when I asked about damage to truck. Would not go over truck w me when I returned it, said to backed up.Angela L.
Customer did not leave a comment.Carol H.
Customer did not leave a comment.Richard C.
Customer did not leave a comment.al S.
Customer did not leave a comment.Steven C.
Very helpful with exchanging a reserved large truck for smaller more comfortable one. Explained all additional fees upfront. Much quicker than online check in.Deidre R.
Customer did not leave a comment.Jeffrey M.
Customer did not leave a comment.John L.
Customer did not leave a comment.Timothy H.
Too much to listSusanne M.
I called the phone number and spoke a women who told me the would be available untill 1:15 pm that day so I arrived at that time to be told there no woman worked and they have 6 trailers on the lot so I lost 4 hrs because she was at the call center or working from homeStephen W.
Customer did not leave a comment.Michael H.
Customer did not leave a comment.Pierre J.
Customer did not leave a comment.Kirk P.
Very good service.Charles H.
Customer did not leave a comment.Mark S.
Customer did not leave a comment.Eva M.
Make sure all uhaul locations are clean , don't wait until customer has to come find help . Go ask customer if they need assistance right awayJames M.
Customer did not leave a comment.Bernard V.
Customer did not leave a comment.Jesse S.
Good job. Would do it againDavid O.
Made dropping off super easy. No hidden fees. Am so thankful to have this service available.Glenna W.
Customer did not leave a comment.William B.
Customer did not leave a comment.John L.
Customer did not leave a comment.Holly L.
Customer service was fantastic.Victoria R.
The only negative part was that the original location did not have the truck available that the app said was available. I had to go to another location to get an available truckJonathan H.
This location needs to be commended.RAMIRO J A.
Both tires on the trailer rented dis-integrated at different times of the day during what should have been a 12-hr trip (turned into 17 due to the equipment failures). According to both U-Haul Roadside Assistance teams, the tires that failed were old. Better quality criteria regarding tires on your equipment seems to be in ordered.Geoffrey C.
Staff was professional, courteous, and very helpful. It was a pleasure doing business with them, and if I ever need a U-Haul truck again, I will get it from the folks @ 2070 Garden Street in Titusville, FL.Samuel P.
The person renting me the truck claimed that I didn't need a mask and wanted me and my father to remove our masks. He refused to put one on because Florida removed the mask mandate and he didn't think anyone needed to wear one. Despite our president and his allies being recently diagnosed with Covid, the employee did not seemed to be concerned about transmission of the virus.Christopher N.
Customer did not leave a comment.Cynthia H.
Customer did not leave a comment.David K.
Customer did not leave a comment.Tracey K.
Great customer service....Friendly and professional..... Quick.......Great assortment of equipment was avail for use. Establishment very clean and organized.... Nice Place..............Enthusiastically RecommendedDavid A.
This is the second time we have used this location and they are always so helpful and accommodatimgSarah B.
Customer did not leave a comment.Anne D.
I have called to talk to SOMEONE about this and have been told 2 times I would get a call back from a manager. Nothing. I'm beyond upset.Kellie V.
Customer did not leave a comment.Juan O.
Customer did not leave a comment.CHERYL B.
While the initial experience was great , upon dropping off the management of the store only had one employee working on a Sunday, very busy day. Employee went above and beyond to help me but I had to drop my own trailer and return it digitally. Had 4 employees the day before but this day only 1. Makes no sense and had to wait for my refund via cash even after dropping trailer and I was on a time crunch.Shane R.
Customer did not leave a comment.Troy O.
Customer did not leave a comment.Kenneth G.
Nothing. Everything worked out great.Wayne C.
Customer did not leave a comment.Christopher M.
Customer did not leave a comment.Gregory B. | First Impressions
Customer did not leave a comment.Jetta K.
Customer did not leave a comment.Mark H.
Customer did not leave a comment.Kathy M.
Customer did not leave a comment.Colleen H. | First Impressions
Thanks to Andrew for always being kind, friendly, & helpful.Letecia L. | Overall Experience
Customer did not leave a comment.Tremeca G. | Overall Experience
Easy process, my stuff was safe and well kept. Worth every pennytrinity c. | Overall Experience
Andrew and his team were professional, helpful and always available. The storage unit was easy to access, safe and reasonable priced. If I have the need for a storage unit I will go to the Garden St Titusville first.Richard G. | Overall Experience
It's always been a pleasure to do business with U-Haul. Great customer service.Alberto R. | Overall Experience
Worked out well for a short term need.Joan B. | Overall Experience
Very friendly and professional staff. Seriously did not have to wait long. Fast service. 👍🏿💪🏿alvin m. | First Impressions
He doesn't live at this email address. Please discontinue emails,thanks.allen h. | Overall Experience
Very good place and very good for u haul to offer sucheric c. | Overall Experience
Met my needs and was very easy to work with.russell l. | Overall Experience
Very busy. But pleasant. Andrew was very helpful.Deborah K. | First Impressions
All goodLee M. | Overall Experience
Have trouble with the move or U-HaulKarol E. | First Impressions
Great customer serviceJessie M. | First Impressions
A-one service. Thanks.Lee M. | First Impressions
The staff is great and friendly! Variety of storage sizes.Jamie M. | Overall Experience
Good ServiceJames P. | First Impressions
Excellent service!!!linda m. | Overall Experience
The staff was very friendly!Jamie M. | Reservation
the team did a great job. we came in on time but had to unload the truck to the onsite storage. they let us have the time to complete what we needed and were very friendly.Jacqueline R. | Reservation
Great customer serviceLetecia L. | Reservation
I rented 2 u boxes. One had great seals & well made. The other was a box made of plywood with a tarp like covering. The well made did well, The other not well & my couch was destroyed & got bugsJOYCE C. | Overall Experience
Andrew at the Titusville store was great to work with. As a matter of fact all the people I've worked with at uhaul we're good. Your policies stink. I will never use uhaul again.Patty W. | Overall Experience
Rude and extremely unhelpful. One day late delivering and a day late picking up. Took hours on the phone before finally getting an answer. Transferred several times. Worst experience ever. Never agaiTimothy C. | Overall Experience
Andrew H. went above and beyond my expectations. The man was polite and very kind to speak with. I think he ought to be used a a training standard for all future Managers.Michael O. | Overall Experience
Most of my furniture was contaminated with mold and mildew. When I addressed this with the folks at the facility, they could not offer me any explanations.SHAWN G. | Overall Experience
I recommend uhaul to every one I had a uhaul for 5 days it ended up taking me nine days and they did me very fair more then fair I will use them alwaysStacie S. | Overall Experience
when I rented my u-box , the operator at the 1-800 number very miss leading. You can not take the u-box off the trailer!!!!! So the u-box is approx. $80 a month, but the trailer is $5 A DAY!!!!!Donna P. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
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We ship across town or accross the world!
We sell hundreds of products to make moving easier!
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Propane service delivered straight to your door!
We have the largest selection in the industry!