Customer Reviews for U-Haul Moving & Storage of West McKinney

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of West McKinney

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Paul H. on

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EDUARDO G. on

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Great team, nice, knowledgeable and careful. Very satisfied. Thanks!

YASUTERU M. on

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John K. on

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Coy W. on

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ashley s. on

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Willie B. on

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Improve parking space when you have to leave your car.

Alicia H. on

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Very nice and helpful! Thank you!

CHRIS P. on

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very friendly and quick; effortless checkout

kimberly s. on

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gail w. on

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keep up the good work

Archie M. on

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Kacie D. on

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Troy H. on

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John M. on

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Brent S. on

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Poor service

Guy V. on

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HECTOR C. on

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daniel p. on

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I received an email telling me to drop the Uhaul off as this was the nearest location to me. I clicked on the link in the email and put that address in my Google Maps app. When I got to the location I couldn't see anything that said Uhaul so I went past it and thought maybe the pin was off slightly. I still didn't see anything so I looped around a second time and pulled into the parking lot. Still nothing labeled Uhaul. I finally just typed the word Uhaul into my Google Maps app and realized that the location was actually about a mile away in the opposite direction. When I pulled in and told the attendant he said "Oh yeah, I think there used to be a location over there." No, "I'm sorry, I know it's a hassle to drive a 26 foot truck back and forth up and down the highway looking for a location that isn't there." No, "I'm sorry you just put a bunch of extra miles on the truck that you will have to pay for because the link we sent in the email doesn't accurately reflect our location." And there were so many vehicles waiting to be checked in that we could not pull through in our personal vehicle to leave the facility after we dropped the truck off. So we had to exit out of the "Entrance Only" location onto a busy highway which is super dangerous. So, definitely room for improvement here.

tamara r. on

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It is very difficult to get in and out of this location. It really needs a larger parking area. Probably was larger before all the construction on University. The guy who assisted us in the pick up was not in a very good mood.

Raymond M. on

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Charles A. on

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Ronald C. on

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Bobby T. on

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Leon L. on

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Charles A. on

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Joel L. on

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I was charged for an extra day and I hadn't used the truck for at least 24 hours before turning it in.

Marissa A. on

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Paul B. on

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christopher h. on

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I was over charged for mileage and fuel. Mileage was over fourteen miles. I had to drive 18 miles to the drop off place. I returned the the truck with more gas in it than when I received it. I can't figure this out. The pick-up point changed three times when I was picking up the truck. Drop off location changed twice. I also passed three drop off points to get to the one they told me to go to. These are my complaints and other than that the truck was great.

HERMAN W. on

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James F. on

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Alann H. on

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Great customer service and very concerned with my experience. Genuine and generous hospitality.

VADIM K. on

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Judy J. on

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double check ALL wiring etc and if/when there are issues such as valid stolen vehicles or trailers, take them out of service until cleared. I had my contract and wasn't concerned as I knew it was valid.

Allison M. on

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Mike N. on

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The team members were very helpful and nice....keep up the good work.

Boon B. on

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I was told to discuss getting a refund for the blankets we had not received. This took one hour to be issued a $10 refund. It ended up being out of principle rather than for the money. Terribly inefficient operation and business model. Very disappointed.

Jim C. on

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the people were very helpful

Eugene T. on

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I rented the truck for 1 day, took it 9:30am returned it 7pm and returned the truck keys to a person in center but i got charged for 2 days!!!

Dolores B. on

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Staff was great!

Anna Maria G. on

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RICHARD L. on

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Jordan G. on

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Robert P. on

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MARY B. on

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brian h. on

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You can improve your fucking system of payment. I was double charged and called yall twice and got the same story...oh its your banks fault.....BULLSHIT. I have called my bank and they will straighten it out... since you idiots cannot. Fuck You...I will never use yall again

Scott H. on

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Ryan R. on

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KENNETH H. on

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ROBERT H. on

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randal w. on

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Dean R. on

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stuart g. on

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MARK D. on

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gordon F. on

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All of the employees were very friendly and helpful. However, when I went in to do the necessary paperwork for a trailer I had already reserved, there was only one employee working inside and one customer was ahead of me. I had a schedule to keep for picking up the item I had purchased from an individual. It was about 8:15 am when I arrived at your location, and having only 1 person working inside seems insufficient, since many daily rentals usually go out early. It ended up working out okay, but the delay could have been a real mess if the woman of the family from whom I bought the item was already gone. The husband had already left. I suggest you give more thought to the times of the day when customer flow is likely to be higher and more important to those on schedules like I was.

Rachel P. on

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DUSTIN C. on

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DAVID W. on

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Always get fast and friendly service

Dale W. on

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LINDA H. on

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Damian M. on

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MICHAEL E. on

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I attempted to reserve the trailer online, without success. The system would not accept my email as valid, even though it is already in your system! It also would not accept as "valid" other emails, including my government email! Is this any way to run a business?

Tim S. on

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CLIFFORD F. on

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Jeff B. on

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danny n. on

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Staff is always pleasant to work with. Both when picking up and returning equipment. It is quite a distance from me as there are a few other locations closer, but they always have what I need and it is worth the drive.

Nancy j. on

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Bobby W. on

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Vivian H. on

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Paul V. on

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Rich F. on

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Once we finally found a location they were great. They went out of their way to make us feel comfortable (it was raining) while they checked the truck in.

LOGAN D. on

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Fast and easy

Chris K. on

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Charlie D. on

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Omer M. on

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Joel L. on

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Mark D. on

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Reserved truck, provided all info online. Took nearly 50 min from arrival, until the truck was pulled in front and I was handed the keys. Completely unacceptable, and the manager was not concerned, nor apologetic. He merely blamed the response time on "poor help."

Allison F. on

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Everything was great! In and out, very quick. Courteous staff.

Mark S. on

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jeff l. on

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christopher k. on

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Jason R. on

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Gregory B. on

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Jim L. on

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Jeffrey M. on

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Lula S. on

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ADAM C. on

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Brian Q. on

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cindy l. on

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Pete W. on

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Parking lot is a zoo

jim g. on

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No issues,

ERIK B. on

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Trycee J. on

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Was charged $508 For a one way that transport from Dallas to Phoenix Ridiculous

Suncera B. on

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Vontella S. on

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MATT R. on

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Maybe be truthful and stop charging fee after fee on your customers. Trust me U Haul I let everyone one know how your company operates and how horrible you treat your employees and customers. I ALWAYS recommend any other company to rent from, even shady fly by night companies are better than U Haul... Also have your employees tell the truth BEFORE I get there and have committed. YOUR COMPANY IS THE WORST. PLEASE forward this to anyone at the upper level. I tell everyone how horrible your company treats and sees your employees and customers. Again if I ever need to rent I will make every effort to rent from another company.

JEFF P. on

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Al P. on

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Train your technicians to less familiar, I am not there "buddy", I am a customer

Tim M. on

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Lori A. on

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very smooth and easy process. love the check when you bring truck back. dont even have to go back into office

Leonardo C. on

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John P. on

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They have a sign out front that states, "Return equipment here and wait in car". After waiting a while I had to track down the staff myself. Even when I walked into the store lobby I was ignored by the 2 closest staff members. I finally piped up to get someone to come out so I could return the trailer. Location was convenient for me. Other than that, this staff could use a refresher course in customer service!

Terry D. on

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kevin s. on

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It was dark outside when doing the rapid inspection of the truck & trailer and they were grossly understaffed and I did a round-trip to Wichita Falls and came back that same day; to be fair I did not leave until the initial day I rented the truck and trailer but I did not drive it until the round trip which takes about 2.5 hours. I dropped off two motorcycles and ate dinner with my friend and returned right afterwards. Longest checkout process I've ever experienced to be told I caused the damage, no did you happen to run into something etc., as rude as they could be. Flawless trip and what ever damage there was was there prior to me renting the truck. Final charge over $1200.00+. This arbitration will be interesting but definitely would recommend safe ship off 1705 W University suite 108 75069 for he does renting uhaul equip but you can't see from the store front. Ks

Shannon W. on

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More staff would be helpful. The check out process is so long that most people get irritated while waiting.

Loretta H. on

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Advise customers the size of locks to buy. I must have purchased three before I found one to fit thru the slit on the door hinge lock. (I'm not sure what you call it). Overall excellent experience with shipping delivery, promptness. Great women who delivered the pods both in MI. And in Tx.

Dale E. on

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Fast service.

gwen l. on

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All of your employees are fantastic. Thank you for your get service. Sincerely, Gwen LaShonse

steve j. on

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took a small trailer 1400 miles and it pulled great.

Lily G. on

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Greg J. on

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Hans R. on

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neftali v. on

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Excellent service

Tabitha L. on

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Paul B. on

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Robin I. on

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Toni T. on

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Ken J. on

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CAROYLN H. on

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DAVID W. on

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I had done a online check-in and the exit and the return went very quickly and smoothly. The staff were friendly and efficient.

Renee T. on

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Guys stayed and worked late to finish the job. Great workers. I had a hard move that wasn't prep'd and they worked through it with us. We had a lot of heavy furniture and the guys handled it like it was nothing. j

Jason Z. on

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Leslie H. on

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Logan D. on

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paul d. on

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Breanna T. on

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PAUL S. on

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Paul Yumul was very kind and knowledgeable. He was excellent!!!

Herbert S. on

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STEPHEN T. on

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Very satisfied with this location.

Faith W. on

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Quick, easy, and efficient.

ROBERT C. on

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F Matthew T. on

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Bishop C. on

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DOMINIC b. on

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I would like to commend Paul Yumul. He was extremely knowledgable and courteous throughout the entire process including other customers. His attention to detail is something we should all aspire to achieve. If there's not a position for Paul to move up within your organization, I strongly suggest making one. There's an immense plausibility for another company to hire Paul. Happy New Years!

floyd r. on

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The sales people were very courteous & helpful.

Dan H. on

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Linda H. on

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norbert w. on

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Gas in teuck rental was below a fourth of a tank. Gave me a gas credit to put has in that was $13.00 but that should have been more because I had to drive out of my way and use moles to go get has in the truck that should have been ready for me to go move the things that I had to move. Also miles tracker and tenths were dialed up I had my move plan out with extra 5 miles to spare and I was over by 50 miles. What was considered one miles on my gps was 2.2 on rental truck.

Anil Kumar K. on

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The back door was stuck due to the latch and it wasted about 1.5 hrs of my time. And the emergency roadside assistance sucks. The lady on the phone was stupid and unreasonable. Wasted a lot of time coz of it.

Ricky P. on

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Hunter J. on

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diana c. on

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I've used this specific branch several times because their staff has always been very knowledgable, very courteous, & have always demonstrated a sincere attitude to helping me & guiding me to the correct vehicle for my needs. In some cases they have recommended a smaller & lower cost vehicle. As a small, fragile senior citizen & veteran I truly appreciate their honesty & respect. I would never use anyone else. Thank you very much for another wonderful experience. Diana Childress, Mckinny, TX

RAY P. on

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Melissa H. on

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chet m. on

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Nothing. The people were efficient and courteous.

Josh B. on

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aaron v. on

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For the services I purchased, I don't see room for improvement. The staff conducted themselves professionally and drop-off and pick-up went off without a hitch... LOL

Tone M. on

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Great service! Everyone was professional and efficient. I was in & out in about 10 min! Will definitely be returning!

DAVID T. on

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6'x12' available for one way

Kevin B. on

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Get me taken care of without leaving my car. I was even on a conference call the whole time and they spoke quietly to not interrupt my call.

RANDALL B. on

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Incredibly helpful. Malcolm is a true asset to your location!

JOHNNY H. on

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Paula B. on

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Bryan L. on

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Gretchen S. on

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Mary R. on

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Alyssa R. on

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It was cold that afternoon but the man I delt with was wonderful and made the check in process very easy!!!

rich g. on

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Courtney W. on

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The address given to us in the email confirmation is 161 and the actual address to this McKinney location is 157. This needs to be changed.

mindy d. on

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Tim M. on

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Paul and his staff are just fantastic! We used this location when we relocated from NC last April and they helped us so much with our storage needs while we waited a week before we could actually move into our home. The service was just excellent and always with smiles on their faces. This time, we only needed a rental for a few hours but we knew exactly where we wanted to go! The smiles were there to greet us, they remembered us and asked how we were enjoying Texas and Paul made sure we once again got top notch service. On a cold, rainy evening we got our vehicle quickly and it was already warmed up for us! Best customer service anywhere and would HIGHLY recommend them.

Rebecca B. on

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One of the appliance dollies had bad wheels so it made it a little harder to push or pull. I received a furniture dolly but asked for a utility dolly. I looked all of these items up on line before I called to reserve. When they repeated back to me my order they said utility dolly not furniture dolly. Other then that everything was fine.

jerry l. on

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Reps at this location agreed that truck should never had rented out until all the numerous items had been fixed.

greg j. on

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DOUGLAS K. on

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This truck was the roughest ride I've ever experienced with U-Haul. It was as if all four tires/wheels were severely out of balance. Anything above 30mph was a teeth jarring, brain rattling experience. On the plus side, it got me to my final destination!

Ruiliang Y. on

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Louis C. on

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robert w on

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The person that handled the delivery and the correspondence was completely professional. Couldn`t be better.

Tamera C. on

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Wonderful customer service.

Dreux B. on

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I'm a regular customer. Like the online registry, but would suggest an option where returning customers like me would not have to get out of the vehicle would be nice since you have my driver's license on file for all prior rentals.

steve m. on

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I've used this location 3 times and the people are always friendly and helpful and get me turned around quickly. The facility is spotless & real easy to get in and out of. Highly recommend!

kristan f. on

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Denny R. on

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Make it easier to speak to a rep. by phone. I have called with questions and been on hold 10+ minutes. Other than that, it was a good experience. After several years in moving and storage, you need to hire someone like myself to help promote and sell the UBOX plan. You have a possible goldmine that, if promoted, with instruction, could be a winner.

len b. on

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Very professional employees.

Shaun D. on

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Michael H. on

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ron q. on

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Wendell M. on

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Personnel were great, Equipment was clean and worked well. Truck was ready at the appointment time. I know of nothing that would improve your service.

MATTHEW S on

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Rates kept going up. Couldn`t get manager to answer my calls! Now they are TOO HIGH!! Were gone.

JULIANA S. on

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The trailer lights stopped working after I pulled away from the lot. I drove 150 miles in the dark. The next day I went to another dealership in Wichita Falls, Texas who changed the fuse...again the lights went out drove about 450 with no lights. Finally go to Arizona where they told me the lights on the trail were faulty and I had to unload and reload all of my belongings into another trailer by MYSELF!!!!! I was told I would be compensated when I arrived in California at which time I was told to call the 1-800 number. Did this to be told someone would be in touch with me....still waiting

James A. on

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Great service and location.

Audra S. on

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Rachel U. on

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Michael B. on

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Great customer service. Quick and fast!

Edward H. on

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danny n. on

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Staff was fantastic. Everyone I dealt with was great.

James K. on

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James M. on

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Great group of people, very helpful.

Asif H. on

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Jim H. on

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Well run facility, professional and efficient staff!

Ana H. on

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No problems I forgot keys they call me back after I return truck thanks !

Laura F. on

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Your whole process was quick and easy. Your staff was courteous and knowledgeable. Keep up the good work.

Ismael S. on

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Keep up!

Larry B. on

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lloyd a. on

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Donna C. on

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Jeff P. on

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John G. on

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Monica L. on

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Have more staff at counter. Only one person was working on Friday.

Donniel F. on

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Most employees that works there are lazy and seem to hate their job and it shows. Returned my rental and waited for my pick up, while waiting, overheard all employees talking bad stuff about their customers. While I was there waiting. Not sure if they saw me. Needs a boost of energy or something. Really bad employees just faking smiles everytime they greet people. So bad.

Janice S. on

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Fast, friendly and I will continue to go with uhaul. Moved from mi. To Texas six months ago and use uhaul and loved it reservations was correct not one problem. Go uhaul you guys are the best!!!!

Suzanne M. on

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david w. on

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Scott B. on

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larry d. on

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The best service I have received from any business in year. Professional, friendly, fast, knowledgable service. Awesome!!!

MARION T. on

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I feel the cost was a little high. I rented the pickup for about 4 hrs and only went about 15 miles and was charged $36.68 The staff was very helpful as my RV broke down and we had to wait for a tow truck to take it to a repair shop. That is why I needed the truck was to follow them and take my wife and dogs to the RV location.

Victor A. on

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It's the worst service I have ever received they are not customer friendly charges were made to my account without my permission like a follow up from the location very disheartening

william c. on

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MANUEL M. on

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Online or Phone service. Called prior to get there and received different rates from phone teller.

Johnny K. on

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The truck has serious problems, feels like the transmission is going out and problems with the u joints. The headlight were so weak, I could barely see to drive. The people were very polite and helpful when I rented the truck. It was cloved when I returned it

PANDORA N. on

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Everyone was very helpful. I wouldn't change a thing

Gayle J. on

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Always respectful to customers.

Tyler K. on

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Karen F. on

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Rodney P. on

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larry m. on

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Just keep up the great service.

barry c. on

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Great customer service.

Joey M. on

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Always turn your truck in with someone there to check it in. We were charged for gas level and cleaning. The gas level was set the level we got it and bed of truck was clean. There was mud on external truck because of rain during moving. I turned the truck in after hours so no way to get verified the truck was returned aappropriately. So i get charged false charges.

Julius M. on

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The field staff can be more friendly and helpful.

joe b. on

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Linda P. on

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Kids said it was easy.

Robert C. on

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Everything was fine.

Caroline C. on

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Kathy V. on

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Mark L. on

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Whoever the man was running all over the place getting all of the trailers and trucks for everyone and doing five million tasks at once made the experience as easy as it was. He was awesome!

Kimberly Z on

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The staff was friendly, efficient, and helpful. Facility feels safe and clean. Only issue is large slope of ramp into interior units - hard to manage a full cart by myself within time limit

Rachelle W. on

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My paperwork said truck would be ready at 3:30pm and company computer said 4:00pm. I had to come back and was not given an explication as to why the times were different.

Luis R. on

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The manager was extremely helpful and immediately notified me of the fact that the auto transport I had picked up roughly 540 miles away was not properly secured. He assured me that safety is the top priority of U-Haul and he would get in contact with the pick up location and address the issue

STEPHEN S. on

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James A. on

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They could improve their signage for where returns should be parked...maybe I just missed the signage. I was impressed that I was able to drop off the trailer without having to go inside the office...the employee completed the transaction on his phone.

Randal W. on

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James M. on

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MICHAEL W. on

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Dan A. on

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Lori W. on

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We had a tire blow out not 2 hours after we rented and had to sit on the road for 2 and a half hours waiting for roadside service, then get back and they try to charge us cause we dint have it back in time....you fucking kidding me. They didn't charge us but I will recommend people stay away from this place as long as I can. I asked for reimbursement but they told me no so when yall get a shitty review, you know why!

Eric W. on

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nothing, service was excellent

daniel g. on

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Loved the service here

Michael R. on

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It was a long way from our dropoff point...

Terry T. on

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Great Job thanks again

Jandetta L. on

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Shontae A. on

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Chris A on

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Great customer service and excellent facility.

Lesli B. on

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There was only one counter person, and it was pretty busy with rentals.

PAT L. on

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Great guys in alabama

Rebecca G. on

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The location for pick up was wonderful. Was hard finding a place to park car. Not enough parking spaces. Other than that is was good.

Saundra H. on

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Customer did not leave a comment.

alfredo p. on

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Customer service was excellent.

Stephen M. on

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Customer did not leave a comment.

Kelly R. on

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Staff was extremely nice and helpful at this location

Niko j. on

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Everything went very smooth.It did take about 25 min. I use uhaul alot.... I wish the checkout was faster honestly. As far as the staff my experience was the best I have had yet at a UHAUL.

Steven G. on

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Matthew Vaughan was the customer service representative who assisted us. He was very accommodating and provided a thorough explanation of the contract, as well as training on the use of the U-Haul. Outstanding customer service provided will make this location my go-to location as opposed to the other local options.

James M. on

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Customer did not leave a comment.

stephen m on

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supervisor Matt was very helpful in helping my wife and I in choosing an rv spot. My hats off to Matt. Wendy did a fine job in administrating the paper work with little problems. Great team.

Barbara B on

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Michelle Mitchell is an excellent representative for U-Haul. She made sure that we were happy every step of the way.

ROBERT K on

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Best place to keep your RV. I sold my motor home and will be back as soon as my new one gets here

ACHIE T on

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Staff and Management was always excellent and available when we needed them. We rented a space for 19 months and never had a complaint about this courteous staff. Thanks for everything!

SAMANTHE T on

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Excellent customer service, always helpful and friendly. Grounds maintained and secure. Two years here and never had a problem. Highly recommended.

Mary L M on

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The uhaul staff at West McKinney has always gone above and beyond!

brigitte b on

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Moving Help is Awful! No communication to U-Haul or end moving company or to me on delivery code for end company. Dest U-Haul had to contacted local mover to tell them about box to be delivered

WILLIAM B on

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There fir a year plus. Payment never late. I had to pay a months rent150 to get an extra week. I can understand charging for the week but $150 for one week?

Steve C on

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Managers Brad and Paul were fantastic and made sure my move went smoothly. Great customer service by everyone at the Mckinney store, thank you! Steve

Annie C on

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Phenomenal job by the movers!

Robert A on

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I was able to rent and return tricks very easily with no hassle as well as rent and return the storage unit quickly.

Rhonda Renee W on

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Excellent service

Joshua C on

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It was a difficult move, but would have been much more difficult without the UBoxes. We had 5 plus a 26 ft truck, and I wish we`d just done more uboxes

don p on

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It might help if some of your restrictions to the program are better spelled out on your website. I did not see any restrictions on motorcycles, but it caused me to have to rent a truck as well.

robert r on

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Great! cleanliness`no` because of the nails/screws in the front drive. Maybe from the trucks and trailers that are being prepared for rent/return. Well lighted. 50amp area the lights were not on.

kregan L on

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Service at the facility was great. They were helpful and friendly.

Hassan J on

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They extra charge me on delivery and storage than what was mentioned on the invoice orignally

Steve C on

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Two guys need to be commended for providing me outstanding customer service. Brad and Matt were very attentive, worked hard and fast and made this experience perfect! Thank you

Jose A on

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Very easy to sign up for new storage and friendly and helpful staff

TIM B on

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My only negative comment would be that the employees are parking in the breeze way where the security check in is located. This makes it very inconvenient to check in.

KELBY M on

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My time with uhaul storage was great, the only thing is that the sliding door wouldn`t work sometimes so it was frustrating

SEDRA B on

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Great service

MYRNA T on

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Extremely Poor Customer Service and Follow-Up

Robert T on

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RV Storage gate timer was broken. Counter was understaffed resulting in long waiting lines for customers.

emily d on

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I contacted uhaul 3 times to find out when the box would come. It was a pain and frustrating not knowing when we would get it. Keeping customers in the dark is not cool

James & Kim D on

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Excellent boat storage options.

Karen B on

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Loretta was our delivery/pickup person. She was excellent. She was friendly and very helpful and when I found I needed an extra box she helped arrange it quickly. Thank you

Danny L on

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Best U-Haul I ever experienced!

Steven L on

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Paul was awesome and very helpful!! Thank you Uhaul!

ELAINE D on

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You don`t leave enough room for a proper review. Read my review on yelp. The blonde young lady is precious. The older blond lady is not. Anything nice said is because of the young girl.

JEFFERY COURTNEY E on

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Clean, Easy Access and Good Prices for the Area.

Paige A on

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Wow, words cannot describe how impressed I was with Paul, Joshua, and Loretta. They made this process simple and were so helpful!

Gladys A on

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Loretta was very kind and patience. She value me as a customer. Even though it was very busy she was calm and productive. I will always look for her to serve if a needed anything.

Ashley Z on

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our reserved storage unit was unavailable. Put into non-climate controlled unit. Had to go through our stuff to separate out things that could suffer heat damage And find somewhere else to store.

Tom W on

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Loretta was awesome. Very warm and friendly. I am a happy customer and will be ecstatic when the remote works on the motorhome gate. Tom Woodard

Scott & Candice G on

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CJ, the manager on site was very helpful. Frankly, that was an understatement. He took care of us like family. This is our 2nd time back to store our stuff. Clean bathrooms too!

DAVID A on

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I use this facility for multiple needs, and they are on top of it and customer first.

Kevin C on

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The questions don`t accurately reflect customer experience. It takes an incredible amount of time to acquire a storage unit along and truck

Timothy M on

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Paul, the manager at this location was exemplary. He helped at every turn and offered many options for us to choose from. Loretta was also very pleasant over the phone and in person.

VALERIE W on

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Clean, safe, well lit, and facility conveniently located off main highway. Rates pretty stable for over a year.

Kelley R on

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Very good communication

pamela g on

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Service reps were easy to work with, upbeat and informative.

LOREN Y on

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The service was wonderful and the man who checked us in was very helpful. Thank You!

RONNIE G on

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Excellent service, courteous staff, efficient and clean.

ALTHEA A on

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Receive one month of free storage is false advertisement. I had to pay $20, mandatory rental insurance and a very specific lock.

Scott V on

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The General Manager Kevin was outstanding. Very helpful and knowledgeable. Thanks!!!

JOHN K on

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Excellent facility and service.

Brenda C on

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The staff members are awesome. They were very attentive to everyone there. This is my second time to rent from them and i will send everyone i know to them in the future!!!!!

DAG E on

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I have used this place many times before and always had good service.

STACEY A on

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From the managers to others everyone was awesome.

MICHELE C on

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Very friendly staff

CHERYL H on

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Very good location.

MATT PAM M on

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Went in to rent my first storage unit and CJ was very friendly, accommodating and helpful.

WILLIAM C on

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Thank you, Michael! Great customer service!

JERRY F on

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The store manager was particularly helpful.

CARLOS H on

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Good

BEVERLY C on

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Staff easy to work with, facility clean and well taken care of. No problems. Bev C.

SCHAMEKA T on

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Best customer service I`ve had in quite some time! They even helped me when I lock my keys in the car, lol!!!

ROBERT P on

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Thank you, you guys were always helpful with our questions or concerns. Your service was excellent .

TIM B on

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Excellent

joanne d on

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n/a

ROBERT K on

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Everyone was very helpful and friendly Love the location close to my home

MARCUS P on

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Very professional

JEFFERY COURTNEY E on

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The person that got me into my unit was friendly and very knowledgable about the whole process. Quick and Easy.

JORDAN G on

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Great service friendly staff

MARY BETH S on

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I was impressed with the manager`s help. Efficient and polite and quick!

RANDALL B on

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Great people

MARY VIRGINIA L on

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They were helpful when needed. Inconvenient due to highway construction and an EXTRA FEE to access facility at anytime.

BROCK B on

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Expensive but nice facility!

TAMARA TRAVIS H on

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The staff was great, very helpful and professional

JENNY Y on

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Thanks!

JOYCE M on

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The service staff was very polite, kind, friendly especially the manager. I think his name is Kevin.

BRYE C on

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I know the road construction is something that can not be controlled, but the massive amounts of trucks parked everywhere makes it difficult to use the storage facility.

ROBIN K on

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Very helpful staff.

WAYNE B on

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Everything was great.

amy c on

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They were very busy and not enough staff to help and I waited quite a long time for a Tuesday I think.

SANJAY K on

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The staff was very courteous and friendly.

Gabor S on

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excellent service

LEO JANICE D on

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To many parked cars, not trucks in the way that made unloading more difficult.

BROCK B on

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Kevin was great!

MARILYN N on

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Thanks for the great helpful service!

ARTNELLA H on

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Tristan and several others were very helpful during my move. The manager Kevin was always available to assist with my questions and concerns, very kind staff.

BELINDA A on

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Great

KENYA S on

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Very great customer service and friendly staff

CHERYL H on

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Excellent customer service. A very well maintained facility.

AMBER D on

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Very clean! Super nice people. Would rent here again.

MARCUS H on

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great

BELINDA A on

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Excellent

MICHAEL H on

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Very helpful and well trained.

CARLEEN P on

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Zach was very friendly and helpful. He definitely went above and beyond when I needed him!

MELVIN F on

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I have been a customer for nearly 5 years, the staff has always been excellent

MICHAEL H on

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Friendly and clean.

SCOTT S on

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Great

RUSSELL G on

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Kevin Lindell was GREAT! We were dis- appointed to learn that you only rent by the month. We hoped to extend our term by a few days and pay a pro-rated rate for only those few days.

KATHERINE S on

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I used this facility for almost 2äi have no complaints.

EDWARD B on

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Excellent facility and service.

RICKY L on

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Had my space for almost 5 years. Never had a problem. Always felt my belongings were protected and facility was well maintained. Liked the addition of the recycled furniture area. Good job guys.

KATHLEEN H on

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I found Rat poop in my couch.in/on boxes,crickets, etc! manager to just push me off on the insurance was horrible! tell me that its natural, in an inside unit?! NEVER AGAIN

LARRY W on

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The staff at the U-Haul Moving Storage in West Mckinney were exceptionally nice and were very helpful in getting settled into the unit.

KINWYANNA C on

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They were very kind and efficient. Many of the employees at different times would go out of their way to help.

JAMES H on

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The facility was in great condition and the staff was very helpful.

MARCUS H on

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Great service from professional people.

DAVID N on

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Very professional, courteous and helpful staff. facilities appeared well maintained and secure.

VAUGHN V on

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On thing I didn`t like is they offered a climate controlled unit when the unit is actually outside. So essentially it was NOT climate controlled.

BETH T on

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Thanks for the great service!

RYAN K on

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Excellent service, clean facility and fair priced.

ROGER G on

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The Staff was very attentive and helped make my move from Kentucky to Texas very easy!

ROGER G on

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The staff was very attentive and helped to make my move from Kentucky to Texas an easy one. Thank You!

STEPHEN W on

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When checking out I needed some help installing a bike rack on my vehicle and was assisted by a U-Haul employee. Also discovered that I had a low tire and they inflated it before I left.

Frances K on

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The people at U-Haul have been efficient and very helpful.

PHYLLIS M on

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Great moving team very concern and helpful I would recommend this team to anyone. Great Job. Great Job!

DANNY H on

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Very friendly and professional staff. They left a great impression on me. Usually the staff is the main reason I chose to stay with or come back to an establishment. I hope this continues. Good job!

DENISE G on

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As long as I been renting a space from this facility. I had excellent service. The only thing we had a problem with is the exiting gate.

DONALD J on

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Everyone I talk to is efficient ,knowledgable and helpful. Thank you Texas U Haul

DAVID H on

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great for rv storage!

RONALD N on

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I will never do business with this location again!

SAMMY H on

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very unhappy I went to have my propane bottles filled they were filled at not the advertised hundred percent

JAY KWANG C on

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It`s will be very good if they add more pave stones. Only about 20% left on my site.

STEVEN S on

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We switched because your location is, frankly, dangerous to drive to, and we moved to a larger locker for almost the same high price you were charging for a smaller unit.

TROY C on

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Overall positive experience but eviction with no help to find another option was frustrating. That was very disappointing and left me with with a very bad overall impression.

BRITTNEY O on

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.

LEROY T on

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Wendy was great. Enjoyed working with her.

BRIAN Y on

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great staff

NEYSA S on

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The only problem we had was our card didn`t work. Always said door was open. It was checked by employee and was an internal problem.

VICTOR M on

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Mr. Kevin Lindell and his staff are very professional and I appreciated their support during my relocation from North Carolina to Texas. Great Job!

BRENDA S on

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staff was very friendly and professional. no waiting at counter had plenty of staff to meet customers needs.

KELSEY H on

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Easy and fast experience!

EHSAN S on

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average at best.

JACKIE M on

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Everyone was very friendly, knowledgeable and took time to ensure outstanding customer service!!

RAMON R on

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Security system not properly programmed,had to wait one hour to access my unit. Telephone customer service with UHaul was TERRIBLE. On the phone for over 30 minutes.

J B G on

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Need to pro rate storage unit. Paid for full month for 2 days storage. Will make me think twice next time.

RICHARD M on

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Given my unique circumstances, I had a heart attack and never moved in Kevin was extremely helpful and understanding. I am still in TN.

MITCHELLE G on

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Perfect location, friendly staff and helpful.

CASSANDRA S on

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My only concern is that there were rat droppings in my storage and some small boxes had holes from where there were trying to nest. However none of my personal belongings were damaged.

SONJA T on

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New hires were in training but the service was still good and friendly.

WELTON D on

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I have an issue with the prorate policy upon moving out three days after making my payment and was told I could not get my money back!!

WILLY E on

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No problems! I will use this location again

CHRIS B on

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Great place. Friendly, helpful staff. We were unloading and they brought us some cold drinks!! Great guys.

DANIEL M on

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Staff was extremely courteous and helpful.

MARIA D on

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I enjoyed using UHaul storage. The facility was very clean and well maintained. Also, the staff was very helpful professional.

COLBY S on

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Good over all. Just Sunday hours not the best

EDWARD K on

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You do not have a rebate for unused days on monthly rental. Seems unethical to have the unit returned 3 days into month. You can rent again without losing any money.

JARED M on

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Kevin Landell is an arrogant ass! I will never do business with him again! And will never refer anyone to any uhaul facility he is located at!

MARK W on

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my problem ,I paid for electric for my RV and never did it go up there and I had electric

MARK T on

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Friendly staff answered all my questions.

BRANDON H on

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Great

DEBBIE V on

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The lady helping us was very clear about the rules and regulations and was very helpful.

JEFF B on

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Great experience

VICTOR M on

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Contacted Mr. Kevin Lindell via ph from NC to make a storage reservation after my initial visit to his site DEC 14. My son in law used his services recommended it. I am pleased w his professionalism

DOUGLAS L on

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Good service

RANDY K on

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In our previous review, we went over 300 letters. There`s no counting device, so we can`t see how many letters we need to delete. Very frustrating.

RANDY K on

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We were very impressed with the staff services offered. The only frustrating part was that the card keys didn`t work 2x. To be told the cards we were issued were old did not help.

GEORGE E on

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I always got more than I expected. Staff always went the extra mile. Price was appropriate. Service excellent.

FARDAD F on

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Kevin forgot to send our Ubox until he returned from vacation. However, he called us, apologized and let us know he was sending it out asap. We greatly appreciate Kevin`s communication and service!

BILL M on

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Always friendly and courteous service.

CASSANDRA S on

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N/A

THOMAS C on

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Everyone seems to go out of there way to be helpful....renting from this group was outstanding. I will go back to this location again if I every need a truck.

DAVID L on

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Kevin`s crew is super...always helpful...this is the place I`ll go for all of my storage and moving needs.

DANNIELA L on

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more lights

MICHAEL K on

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The GM and staff were awesome and very helpful. Great location

SCOTT M on

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Very easy and convenient. Friendly staff.

MARK C on

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I would recommend adding more gravel to lot or pave it. Also, I would not keep increasing your current customers, but as cost go up you increase new customers, and the old ones will stay longer.

SHANNON M on

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Great amenities available with storage.

LADALE R on

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I`m satisfied with my uhaul experience

LARRY T on

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great job!!!!!

SUSAN B on

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The roof in the unit 1379 leaked and got a bunch of boxes wet.

DAVE W on

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thanks

REGINA W on

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Thanks for everything.

RODOLFO A on

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Store manager was very helpful and staff was very attentive.

DIANE B on

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had unit less than 2days still charged full priced $49. would never use your facility again, was never told of your policy of not being prorated

AJAY P on

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I had an amzinf experience. Kevin was very helpful in setting me up with a truck rental!

GARY G on

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Great experience. I would recommend more frequent pest control. Numerous bugs and spiders both dead and alive within my posessions

JOHN B on

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Everyone was very helpful

TIA H on

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Everyone here was great to work with and the facility was perfect for our needs. I almost felt guilty about closing our acct!

JOHN V on

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Staff very courteous and helpful!

JOHN V on

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Staff very courteous and helpful!

JACKIE L on

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Person signing me up did not present herself well...I felt that I had been suckered into a lot of extras hidden charges? when simply trying to rent a storage unit.

BOBBY J on

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We picked up the U-Box rather than have it delivered. The staff was outstanding!! Thank you.

SARAH T on

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Very nice staff

JONATHAN M on

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Very helpful. Was quick and easy to get in and out.

CLAUDIA R on

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Staff park their vehicles under the ONLY covered parking area, taking the convenient parking. Why? NO fences, gates, NO security. Need key card access only.

JOSEPH R on

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This is the best facility I have used. The staff is very helpful and provides great advice.

TIA H on

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The gentleman who worked with me was very helpful, efficient and pleasant. I would definitely recommend this location to my friends.

JENNIE E on

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Friendly helpful staff

CHRIS B on

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Great

MARIA D on

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Pleased with the reception I received

SHANNON M on

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Fantastic storage! I love this compared to my last place already!

DWAYNE M on

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The staff was very professional and friendly. Facility was clean at all times. Security was great!! Thank you!!

DAPHNE A on

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The move-out experience was horrible. I canceled my auto draft and it was charged anyway. Then I was told it would take 10 days to get my money back. The facility and initial move in was great!

JEFF W on

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I was informed i had vacated my unit, when i had not. Panic was in order for an hour or so. But the Kevin was helpful and cleared up the error quickly.

ROBERT C on

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Very nice and efficient.

BARBARA W on

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Very secure storage site.I felt my stored Items secure

WILLIAM B on

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Extremely friendly and helpful staff

PETER G on

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The facility could not have been more accomodating. We had several hiccups in our move from Los Angeles and the last thing we had to worry about was UHaul! Thank you!!!

GLENN G on

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Very good service... accomidated all of my needs

GUY W on

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My biggest disappointment was the phone reps information. My reservation process was severely lacking. This lead the storage rep to want to add extras and up-selling, extremely disappointing.

CYNTHIA M on

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Very helpful..excellent customer service

LOUANN M on

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I rented 2 units for 18 mos. The place was clean,convenient staff was always so helpful.Thank you for great service. Rented a truck to move my stuff it was the best price in town.

SUZON C on

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McKinney site was helpful and polite

ADREA L on

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Thank you so much for everything!

MICHEAL S on

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Very good service.

SHERRY H on

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My son used his credit card. I arrived within the hour Sunday afternoon 4/21/13 and had asked at the front desk to remove his visa charge and put the rental charge on my discover card. .

JERRY P on

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Only complaint was parking of trucks in exit lane from storage area. Was really tight sometimes with the RV.

DOUGLAS G on

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Consistently outstanding service.

CARMYLETTA W on

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Keep up the good work.

SHARON M on

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Excellent facility and staff. A little tight pulling out of the side but they offer to pull it out for you.

KIMBERLY B on

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Great place. Great service. Great people

CAROLE C on

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Kevin and his team are very knowledgeable, efficient and extremely helpful. They operate an outstanding business.

HAROLD S on

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The ACCESS hours were most convenient, and the staff ALWAYS went the extra mile to help. I applaud Kevin and his staff for their assistance with our tow dolly- Thank You Guys!

DANIELE D on

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!Having you pay for a whole months storage and then if you move out early, renting the unit immediately to someone else and that gets them paid twice on the unit for a certain time length!

SHAWNEE N on

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Very good customer service. Efficient, knowledgeable and friendly staff. But I prefer All Storage b/c they provide free dumpster usage, run specialsdiscounts and better rates for their units.

CHRISTIAN S on

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The staff was helpful and knowledgeable. They made my rental truck and storage very smooth! Everyone there is very professional! Keep up the good work.

TRACE C on

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I was very pleased with your facility and staff. Thank you. My only complaint was with the last truck I rented from another facility on March 9, 2013. I would like to speak with someone about that.

CARMYLETTA W on

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I`m very pleased with the service I received. Thanks so much!

MIKE S on

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Great experience every time. I have rented trucks from this facility numerous times.

BARBARA W on

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This facility appeared very secure

KATIE W on

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No complaints except that the faculty hours should be open a little later on Sundays

ALEX T on

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It was good. Storage locker prices are high but parking spot prices are low.

MEREDITH V on

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When we were emptying out our unit the carts were full of junk. We need another 1/2 to finish past the time of closing.

SHARON M on

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friendly efficient service.

CHARLES P on

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The staff was extremely courteous and helpful. The location is convenient and well maintained. I would definitely recommend them to friends and family.

NANCY C on

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Thank you.

ARNEL J on

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I don`t understand why there isn`t 24hr access if the facility is so secure with the cameras, swipe in card, lock on the storage and lighting.

SCOTT C on

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Need more Power Outlets, and More Lighting. Overall good place for Storage, and a TOP MANAGER. Scot Clayborn, Prosper, TX

ROBERT S on

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Very professional and on the ball with responsiveness.

LINDA C on

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During the 28 months I used indoor storage my belongings were safe and sound.

ALICE M on

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Was very happy with the service

GREG D on

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I used it for temp storage of household goods and it was hood

PATRICIA K on

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When you have employees parking on the side of a storage and you ask nice for them to move there car and they get mad. that is POOR service.

JOANN L on

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Great storage experience!

PATSY D on

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PLEASE BE MORE FRIENDLY

HOLLY H on

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Great staff, outdoor unit leaked water and damaged my furniture. Bugs everywhere in outdoor unit. Indoor unit was great.

RICK R on

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Staff was very accomodating.

KEN T on

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Kevin Lindell the manager was professional and made the move in and move out very easy. He is a great asset to U-Haul. I would rent again from U-Haul.

CECILIA B on

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The staff were excellent and tended to our every need. Very professional and friendly. Excellent customer service.

CHRISTOPHER B on

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No complaints.

DEENA P on

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All staff was very helpful and friendly - thank you!

WESLEY C on

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Very helpful, knowledgeable and curious!

WYLIE G on

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I did rip a hole in a front tire while they were guiding me onto a car transport trailer. The guy was only watching the drivers side of the car and didn`t see where the other tire was going.

BRANDIE H on

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Excellent. Never had any problems. Just still waiting for the one month credit to appear back on my card, though.

BEN P on

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great place well run

JESSE V on

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very secure

BRAD L on

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Keep up the good work!!! Continue to do what your doing, it obviously works. Thank you for a great storage experience.

PATRICK A on

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It`s ridiculous that you can`t prorate a partial month for someone that doesn`t close out their unit on a month anniversary of opening the unit.

LYNDA C on

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He took time to make sure we had everything we needed and even went to the storage with us to assist in backing up the truck.

IRA E on

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Card and door didn`t work. The entrance is on a slant always has cars parked in front. One truck had dog hair in the front. I checked out 2 weeks early no pro-rate.

BILL M on

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My only concern was when I reserved my boat storage parking, He quoted me for a non covered parking space when I specifically asked for a covered parking. Thanks, Bill.

BARBARA K on

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Everyone was very helpful and a pleasure to do business with.

BARBARA K on

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Everyone was very helpful and a pleasure to do business with.

TYLER H on

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Enjoyed my experience here and the staff was extremely helpful

BRUNO S on

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took care of my needs promptly

STACIE S on

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Lots of nails in the drive thrus. Had to fix 3 tires. Drove over a nail every time I went to storage unit.

CARRIE M on

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Overall, I was very pleased with the staff and facility. I felt safe when I was there and I felt that my belongings were safe as well.

GARY H on

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Staff is very friendly and helpful!

PAUL G on

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Great place, very friendly

KIMBERLY S on

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GREAT CUSTOMER SERVICE AT CONTRACT TIME. THANKS

MARY H on

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Full of black widow spiders, nests in the sofa, threw the $600 sofa and a mattress set away. Cost of storing this furniture for a year: $1300, AND have to replace the sofa and mattress.

EDDIE W on

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Although we had good experiences with ALL the staff we dealt with except Michael who was the Manager, and was pretty rude, Jay was especially nice and helpful. Mrs. Wingler

JORGE L on

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All the people who helped us at this location were professional and extremely helpful. I would certainly recommend to other people or use it in the future.

JORGE L on

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All the people who helped us at this location were professional and extremely helpful. I would certainly recommend to other people or use it in the future.

CHRISTOPHER D on

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Despite some issues with the computer the manager of the branch was very helpful and considerate.

ALEX S on

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Fix the phone system. I was transferred to so many stores I finally had to send a friend to the store just to get a hold of someone there.

JERRY P on

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I do think it is sneaky to advertise 24 hr access and then charge $10 over the storage rate to get that access. Just quote it in the first place.

MIRANDA S on

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I will never use this facility again. They were rude and felt burdened. Very unhelpful especially when my truck had no air conditioning for 5 hours!!!

DOUGLAS M on

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A fee should not be required to access a storage area during times when the business was not open. Other than that it was a very positive experience.

THOMAS C on

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I wish that all U-Haul facilities were this nice.

NANCY C on

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Quick service, accurate, helpful.

DOUGLAS J on

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Michael Riley is very helpful and always willing to help. We would recommend this facility.

AUNDI B on

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The staff was very good. The guy that helped us was very good, informatI`ve, and made the whole experience better than expected.

EDDIE W on

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Very friendly and helpful staff.

THOMAS L on

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i talked to 3 different people while there. all were very helpful and courteous.

JOHNNIE B on

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While I would have liked to have 24-hour access, I understand that this cannot always be provided. Of course, I would have enjoyed a lower rate, but I am quite pleased. Thanks, McKinney U-Haul.

JEFF S on

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Steve did a great job give him a raise

JIM C on

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you need to buy back the locks

TYLER H on

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The staff was very helpful and extremely personable

MICHEAL M on

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Great service. Thanks.

KEN T on

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Fast service and very helpful.

PAUL G on

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Good

JOHN C on

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My only complaint is that there was no pro-rated return of fees for ending the storage space rental before the next billing cycle, other than that, I was very pleased with access to my stuff.

VIVIAN Y on

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Keep up the good work.

THOMAS E on

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everything was nice

JODI K on

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With the free month of storage space, I thought we got more than our money`s worth. Very professional staff.

CONNIE H on

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Thanks so much. Everyone was very helpful whenever I needed it!

SABRENA B on

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Great staff!!!! The lady who assisted us was knowledgeable and sweet.

ROBERT K on

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We were happy with our experience.

CAROL W on

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The facility needed to be open later in the evening.

AUSTIN F on

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The guys at U-haul really helped me out. The facility was top notch. Even on move-out, they went above and beyond, offering me help. Thanks very much and happy holidays! -Austin

DEBRA W on

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My only disappointment was that since you only had on climate controlled in the size I wanted, it was not available for the free month plan. Otherwise, I was COMPLETELY satisfied.

RALEIGH P on

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You exceeded my expectations.

WILLIAM W on

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I was very pleased with the whole experience!

RICHARD M on

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The people I met were courtious, friendly, efficient, and relaxed.

SHARON H on

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Your comment area won`t accept what i had to say.

SUSAN S on

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michael very helpful...delivery and pick-up so easy!!!

DARREN M on

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Employees were extremely helpful and curtious, great experience!!!

CHRISTOPHER C on

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Excellent

ALICIA M on

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I received good service and it did not take long.

PATSY L on

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great experience

PAMELA G on

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Facility was nice and clean and service was good.

ROBERT P on

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At this particular location, it is a pain in the butt to also have to use your badge to re-open the main door, while going up a hill with a cart full of stuff. It is not too convenient.

MARION S on

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We were only there a month...staff was very helpful. Thank you.

BECKY R on

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Make sure truck is @ 1/4 tank from now on. Didn`t receive free month storage, the drop off location I chose is not a storage facility. The personnel assured me that did not matter. It did!

JIMMY L on

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good

FRANK R on

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sent to the wrong storage by computer then called and got wrong directions and then had to pay extra for miliege would like a call 817-600-6088 thank frank runey

TARRY L on

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Manager onsite was was rude

DON C on

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Thank you for the excellent service.

JOHN C on

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We recently had to move from our rental home quickly due to a bank foreclosure. Michal Riley was extremely helpful in getting us in the proper units needed.

NATALIE S on

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the service was great!

KEVIN B on

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very impressed with the security of the facility

MICAH K on

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My experience with U-Haul Moving Storage of West McKinney was highly satisfactory, due to the accommodating and expedient service of Michael Riley and his excellent staff.

WESLEY W on

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The staff is very friendly and helpful made it easy to store my stuff there I will use them again

JEREMY W on

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Good

GLORIA M on

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this Uhaul did great to remedy a not so good situation. Pleased with their customer service

MELISSA D on

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Employees parked in front of our unit. Addressed numerous times. Bad experience.

SAMUEL H on

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I have had never been so frustrated as dealing with Uhaul and its employees. Never again will I put my self through so much aggravation. Do you hire anyone who is not an idiot?

JOHN S on

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Very helpful. Assisted with loading my purchases into my car.

RYAN S on

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Very happy with overall experience! thank you Mr. Riley!

ROBERT C on

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Michael was customer focused, friendly and easy to work with - great experience in an area where I have had bad ones in the past.

MEREDITH V on

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Very well maintained

RORI B on

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The staff was very friendly and prompt at assisting all customers. Enjoyed my experience and would recommend to anyone.

DAVID H on

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Holy cow- Michael Riley the manager is awesome! Extremely personable, and great vision for where he wants to take his store. Great RV storage facilities!

JAN S on

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the access hours to the climate control storage are very limited.

JAZZMINE T on

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The individual that helped me was more than helpful and so knowledgeable. He also helped me find solutions that met my needs while making me feel like a valued customer.

KAREN H on

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We had 2 storage units. The facility was great. The staff was helpful.

JACLYN O on

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I didn`t actually have to interact with the staff very much but my storage unit was just what I needed for short term storage. The rat poison did freak me though at first.

GREG B on

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Erica and Michael did a great job taking care of us! Very professional and helpful. Thanks for a great job!

GEORGE C on

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Sometimes is quite diffacult to access the gate using the access card...I would reccomend a gate clicker for ease and security reasons...Thanks

DENISE W on

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Service was very good.

ROB R on

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Mike did a great job taking care of my storage needs!

DAVID S on

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WeDID NOT getthe storage unit asked for on reserve just 3 days prior Also I believe that these people need better management guidance! The ONLY helpful person was ERICA whom we set haul/storage

KAREN H on

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GOOD SERVICE

TODD C on

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So far no complaints other than the master lock set I bought from you guys isn`t working right. The keys won`t go in and one of the locks sticks

JEREMIAH A on

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I was taken aback by the friendliness and the customer service skills of the staff here. they were very friendly and caring. I appreciate their help and efforts.

RODNEY M on

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Great Staff. Very Friendly. In and out quickly. HIGHLY RECOMMEND!!!!!! Thank you for making our move easy!!

ALVIN H on

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well done guys

LETHA F on

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Someone stole our battery from our RV.Cameras installed to protect customers. Signage to alert to video cameras.Theft will ruin your companies reputation of being a secure storage facility.

LEA ANN J on

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Great friendly service!

JOSHUA T on

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they helped with everything i needed

SHERRY J on

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The store representative was very good at explaining the storage details to me.

STEPHANIE H on

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Awesome Guys!! They took Great care of me.. I`ll highly recommend this location to anyone!

JOSHUA R on

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Staff was great. I am a little concerned about the level of security seeing as there are people in the RV/Boat storage lot just hanging out beside their RV parking spots with large groups of people.

RYAN S on

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Mr. Riley was extremely nice to work with. He helped me with everything I needed. It is nice to see that such professionalism is still in existence. A wonderful experience!

ALBERT L on

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Girl who helped us was pleasant and professional.

JONATHAN F on

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Everyone was very helpful and went out of their way to help me decide on a spot. A+++

KRISTI H on

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Excellent customer service. Friendly and helpful staff and clean storage environment. Enjoyed the experience and will consider use again. Thanks!

KATHERINE A on

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Great.

MATT D on

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It would be great if the employees would not park under the awning. Tough to access unit.

GEORGE H on

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very well kept. Friendly staff.

CHRIS R on

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Good staff, Erica was really helpful, she has great customer service skills, knows how to take care of the customer. Management is also great.

RUTH ANN K on

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All of the staff were completely courteous,and always helpful and professional and very easy to work with.Its the kind of place that makes you feel confident that your valuable belongings are secure.

MIKE S on

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Evening facility hours need to be later: 10:00p

JEAN B on

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awesome

SINDIE S on

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Michael R. made this experience not only easy but enjoyable! When going through a stress-filled time like moving it was such a blessing to have one thing be stress-free.

TAMI B on

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Everything was easy the gentleman helping me was great! Very friendly, professional and made the whole moving experience much better for me. Thanks.

PAUL G on

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awesome

CHARLES P on

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Excellent

ROXANIE S on

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manager was very helpful, He told us about the extras, air pump, propane. We feel we made a great choise. We had checked out several others, and none offered this level of freindliness and service.

CHE J on

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The staff here is more than helpful! They made a potentially awkward experience very comfortable.

DON G on

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The carts are very helpful.

CARRIE M on

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Everyone has been super friendly and helpful. I`m very happy thus far!!

DOUGLAS B on

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Excellent friendly customer service. Thank you!

DENISE G on

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I like the U-Haul I have selected it`s close to my home and the staff is helpful and friendly everytime I go in the office. thank you

LAURIE T on

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Excellent service. Very pleased.

GABRIEL G on

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staff always helpful and professional

SANJA S on

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We enjoyed working with Michael. He took care of our needs and provided a clean and ready unit, supplies and returns of used items. In choosing a storage facility we made the right choice.

LORNA W on

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Everything was fine.

JAY O on

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Access hours are standard for facilities but it would be nice if they open late Friday through Sunday.

MELVIN S on

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Michael was very knowedgable and uncommonly helpful. He is a good trainer. His attention to detail and customer service skills are very very rare.

JEREMY S on

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The staff at this facility were very helpful and were able to address my needs in a timely manner.

PAUL K on

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Customer service was excellent! Very nice and helpful employees!

WILLIAM W on

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the clerk was most friendly helpful. 5 Star all the way.

ROBERT C on

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The customer service way exeeded my expectations - very friendly and customer oriented.

RUTH V on

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Everyone was extremely helpful But Phyllis was just the best!!

DIANA B on

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Good customer service.

MARK P on

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aT this facility they have been nothing but helpful!A guy named Austin was EXCELLENT and Linda was Excellent also highly recommend

JAMES H on

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It was a pleasure working with Shirley. She was very efficent and easy to work with in setting up our storage rental account. Everything was explained clearly.

DARRYL S on

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General Manager Mike was very friendly and very helpful.

ROBERT A on

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Now that Mr. Riley has taken over, the center is well organized and getting cleaned up.The prior store management seemed very strange compared to my prior UHAUL center experiances.

JAMES H on

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I have been in 6 times trying to get the space that I am paying for. the employees were totally inept.

JAMES M on

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employees helpful and pleasent.

KAREN H on

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The size room reserved was not available. Had to go with the closest size and it was too small.

BO A on

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Staff was very polite and friendly.

TAMERA P on

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Staff knowledgeable of services offered.

ROBERT P on

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The staff here is nothing but exceptional. They have to be one of the best around. I enjoy my experience with them. They are great.