Customer Reviews for U-Haul of Absecon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Absecon

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david H. on

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Rich Y. on

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Young lady at the check in desk is helpful, friendly, courteous and knows her business. It's a pleasure to do business at the Absecon, NJ U-Haul outlet.

Henry W. on

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MATTHEW C. on

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Stop this nonsense about the after hours fee of $25. You're just trying to get us to do your work for you. I tried to login to my uhaul.com account 3 times last night, tried to change passwords, couldn't do it because your site rejects "weak" passwords, gave up and just left your completely clean, spotless and excessively refueled van without doing your late return online process. What a joke. I never had to do this before, and if you continue to require this, I'll use another rental company. I rent vans from you close to 10 times a year and this is the treatment I get. Nothing I did cost you $25 worth of extra work. Shame on you.

Walter H. on

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anthony a. on

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Clean the windshield inside and outside. Your associates were great from taking the res to drop off.

Andrea m. on

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Perfect- super helpful staff

Deborah W. on

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Jennifer C. on

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Please make sure the cabs are fresh smelling and that all products needed are available for an order that has been booked several days in advance.

van s. on

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Robert M. on

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bob c. on

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I rent trucks from Uhaul often but that may stop. Your gasoline policy is the worst. I liked it better when I received the truck with a full tank and returned it with a full tank. I picked the truck up with 1/4 tank of gas and returned it with a half tank. I received no money from you for the extra gas in the tank but you charged me $11.30 for using 26 extra miles. You gas policy is a win win for Uhaul. Im not a happy customer

Michael K. on

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Lloyd and the return staff were friendly and efficient. The morning check in girl, did an excellent job as well. All of Uhaul's staff were attentive and had all the info at hand.

Regina F. on

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I don’t know..everything went smoothly

FLORRIE C. on

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I called and made reservations. The agent had my location incorrect and the size of the truck incorrect. The agent at the location was not welcoming at all. She never greeted me nor did she ever looked at me while communicating with me, not even to get my Credit card info. She was frustrated and used profanity out of frustration while trying to correct the reservation. Lastly, she sent me in the wrong direction to pick up the rental. The whole experience was bad!

David A. on

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Lois S. on

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john p. on

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ROSS B. on

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Great service !!!

Ray M. on

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Angelo S. on

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Truck had over 100K miles on it and it ran like crap. Used more fuel for a 15 mile move, not at all impressed. Stalled out at just about every light.

Andres D. on

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David T. on

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Daniel S. on

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The Prices online were differnt then the price I was charged in person the day i picked up. After asking the gentelmen on the phone multiple times if it was the same price to pick up and drop off to a differnent location as it is to pick up and drop of at the same locations and he told me it was. However if i had booked it online the website tells me it would have saved me $140 for the day!! This was misleading and not fair I felt. I called Uhaul mutliple times and the only this the manager in Absecon did was email, NOT EVEN A CURTIOUSY PHONE CALL! I find this very rude and un manager like! The time I spent on the phone with this company was a waste of my time and money I would have been making. Ill rent from Penske Truck rental next time and sve the agervation!!

Eric S. on

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Michael S. on

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I was not given credit for shortening the drive by hundreds of miles

Patrick M. on

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Calder S. on

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tiara t. on

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Absecon staff should be a little more informed of pricing and availability of vehicles. We received different prices, dependent upon which representative we spoke with...

Michael V. on

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The attendant was professional and very helpful

Fern F. on

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Terrific experience! Brand new cargo van.

William D. on

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Nancy S. on

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I thought my whole experience was excellent. Kevin Creegan was superior n his place was very nice.

John K. on

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Christopher M. on

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MYKAH M. on

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Great quick in out even though they were quite busy!

George A. on

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Janet H. on

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Francisco N. on

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SAMUEL B. on

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The truck had 48k miles on it and the back of the seat felt like it was pushing a rock into the middle of my back. When I mentioned it to the clerk, he said many of them were like that. Very disappointing.

leana k. on

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Dakwon was so nice and pleasant and we were in and out very quickly. Thank you!

William K. on

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Sandra B. on

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Jaconda K. on

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I did have to rely on road side assistance because my tires got stuck in my yard.. THAT service was horrible! But it's a separate entity from U-HAUL .. Just wanted to note that if you ever had to rely on that service.. Good luck

Joshua G. on

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Jeffrey R. on

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Truck had brake light out. Safety items should be as carefully scrutinized as all the body dings.

carl s. on

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ALL GOOD

Pam m. on

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Beverly W. on

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Tom C. on

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Very attentive

Jeffrey W. on

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Smoothest and quickest Check In and Check Out I've ever had with a Rental! Thank you!

frank t. on

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Linda D. on

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Terry W. on

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Nothing, it was very good.

Donna M. on

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They were absolutely fantastic even though I came back late with extra miles they only charged me for the miles. I WILL DEFINITELY RECOMMEND. Awesome customer service.

Eleanor C. on

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SERGUEI Z. on

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A++++++++

Hugh B. on

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Michael C. on

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Rodney H. on

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Richard L. on

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John G. on

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Nothing. I pulled into the dealership and was taking care of right away. Rate them A+A+A+

Eleanor C. on

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Edward J. on

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john p. on

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Helpful and friendly staff. Had me out and on the road quickly.

hector r. on

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herb l. on

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April B. on

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Kevin and Dan is who I deal with and they are very kind and helpful every time I go they should be rewarded for there customer service

Mark S. on

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MARK R. on

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Absecon NJ is a great business. Have used them in the past and will continue to use them

Michael R. on

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Michael a. on

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LORETTA S. on

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lawrence c. on

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Jerome N. on

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Mileage read the young man and young lady was quoting outrageous figures first he said $500+ Then he said $300+ dollars

Margaret E. on

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the entire experience was a breeze...from making online reservation, to pick-up to drop off! staff was great, very friendly and helpful. the store has an upgraded interior and it's great...

KATHLEEN C. on

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Good experience on a bad day! Quick and easy!

John H. on

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No smoking Law

Veronica T. on

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john j. on

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Duane B. on

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Guys are fantastic

Frederick G. on

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Ronald C. on

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monro s. on

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The GM I spoke with in the morning, I believe his name was Dan, was extremely helpful and nice. I dealt with 2 other employees at the location during the evenings and they were both very professional and nice.

Jacqueline B. on

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Need to be more accurate on information and try to overcharge people. My contract of pick up and drop off was totally different from what was told to me on the phone

joanne t. on

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james m. on

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Terry W. on

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Sandra H. on

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edward r. on

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the GM at Absecon, Dan and his crew do a fantastic job.

diane s. on

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