Customer Reviews for U-Haul of Vancouver

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Vancouver

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Donald C. on

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THOMAS P. on

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Cynthia O. on

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Brandon C. on

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Danielle M. on

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The staff at this location was extremely helpful. I had a great experience.

Kathryn G. on

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Christopher W. on

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COREY P. on

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Truck was great and well maintained but cruise control would be a wonderful thing to have on these vehicles.

Eric G. on

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Originally Was suppose to drop off in another city, then uhaul changed location to maple valley. Request refund or reimbursement for time and gas. Please credit card on file. Poor service.

Michael H. on

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Danny R. on

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Not charge for late return, when your text is sent 1 half an hour after the late time. I called the U-Haul number at 7:30 45 minutes before the late return time talk to a lady and asked to have the call recorded, stating that I had returned the trailer in enough time to not be charged. I was charged anyway. I called the next morning and was told that it would be looked into, and would receive a call back. I never received a call back, and the $20:00 charge was not removed. Not happy about that.

Virgil L. on

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Jerry C. on

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The Woman who checked me in was very courteous and personable.

Daniel P. on

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Jenavive was awesome and did a great job

Laura S. on

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Just wanted to say that the employee Skyler went above and beyond what he needed to do I was very helpful squeezing us in at the last minute.

Marin S. on

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When I dropped the truck off, someone was out within 2 minutes nabs I was on my way. Very efficient

Fred M. on

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the windshield on the inside was filthy and the top front of the box leaked

Philip H. on

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What a wonderful customer experience! Friendly, fast and professional. Can't get any better than that. Thank you!

brenda J. on

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michelle W. on

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Great Setvice in Tillamook!!!

TOBI E. on

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I've been using this location, always. The new management & Sully & Skylar made me know, this is still my u-haul location! Quality is abundant amongst this group!

Gary H. on

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Martin A. on

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Pamela A. on

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Becki M. on

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Crystal J. on

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justin C. on

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BARBARA B. on

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Nothing inn particular. The manager is Fantastic!

Jimmy T. on

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It was quick and easy with a reservation

Kelly S. on

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Best customer service EVER !!!!!

analisa V. on

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William T. on

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david L. on

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Great service, lady that helped me is a excellent employee! Thanks again, Dave Laue

Erin L. on

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ARIC H. on

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Angie M. on

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All was fine until a you "automatically" charged my card another months rent when we tried the box 3 weeks ago. Your representative said nobody"closed out or cancelled our contract after move out.