Customer Reviews for U-Haul RV, Boat and Trailer Storage of West McKinney

30 reviews

10057 W University Dr   McKinney, TX 75071
(1 mile West of Custer Rd & University Dr US 380)

(214) 504-2592

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(214) 504-2592

10057 W University Dr
McKinney, TX 75071
(1 mile West of Custer Rd & University Dr US 380)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Propane pay at pump
  • Propane exchange
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LINDA L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

HOMER H.  |  First Impressions 
Rating:
5.0

Kept the RV and Trailer spaces outside leveled and well maintained. Gate access was always functional and easy to use.

Brandon P.  |  Overall Experience 
Rating:
3.0

Even though the hours were convenient and there were no issues. I wish U-Haul had more outdoor trailer options when it relates to size and lower pricing. I was renting an outdoor uncovered space for a 6x10 trailer, but I had to rent a 10x30 space at $75 a month. Then to top it off I get an email saying come January 15th my rental space will increase to $84. At that point I knew it was time for me to find a different storage vendor with a lower cost. I ‘m not sure why an outdoor uncovered trailer spot would increase, it’s not like the spot was improved. So, since I found a storage vendor that is renting an outdoor parking space for much lower than what I paying I’m moving my trailer there.

Detrick S.  |  Overall Experience 
Rating:
5.0

Cheyenne made it a very pleasant experience. She is an amazing young lady!

Michael L.  |  First Impressions 
Rating:
5.0

Could not recommend to others more! We had an incredible experience storing our boat here! (Ended up selling the boat or would have continued storing here!) Friendly and knowledgeable staff! Always able to answer questions or help with things we needed! Whenever we need a storage unit or “lot spot” again we will definitely be storing it here!

alexandra b.  |  Overall Experience 
Rating:
5.0

Kevin and His staff are Running a Well Maintain and Efficient operation on Every visit and Transaction ,will Recommend This Facility to Everyone “...

Pete R.  |  Overall Experience 
Rating:
5.0

The staff and Manager / supervisor , Kevin , were very Professional and Efficient to Facilitate the Moving storage Needs convenient and safe , Thank you.

Pete R.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Gregory E.  |  Overall Experience 
Rating:
5.0

Staff friendly

Elizabeth P.  |  Overall Experience 
Rating:
5.0

Excelent

RAFAEL B.  |  First Impressions 
Rating:
1.0

I was using to park my rv paying for covered spot but never had electricity and when i moved out i went to the office to give a notice and ask to cancel my auto pay i moved and they charged me anyway I called the customer service and still waiting for my refund

Roberto F.  |  Overall Experience 
Rating:
5.0

I love this facility, the staff is always helpful.

ken s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NICHOLAS G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeff L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeff L.  |  First Impressions 
Rating:
3.0

Initial reservation completed 2 weeks prior some how disappeared and had to redo the entire process.

Scott B.  |  First Impressions 
Rating:
1.0

Gate clicker didnt work, went back to office & was given card to swipe,card didnt work.Once I got to my spot to park my trailer,someone was already parked there.Couldn't get out because nothing worked

Jesse S.  |  First Impressions 
Rating:
5.0

Kevin was very friendly, helpful and efficient. Great to work with.

Tim T.  |  Overall Experience 
Rating:
3.0

Really hard to get to the back area of boat storage with all the people on weekends.Lanes are to narrow in between smaller storage units.

Rene L.  |  Overall Experience 
Rating:
4.0

Easy deal done on the rental. Love the month to month payment and no contract!

Rene L.  |  First Impressions 
Rating:
5.0

Very professional crew!

james t.  |  Overall Experience 
Rating:
5.0

Brian B was very friendly, helpful.

dan b.  |  Overall Experience 
Rating:
2.0

Getting in and out of this location is a nightmare. Rv parking entrance is east of the office. If you need to go back to the office, you have to u-turn on 380 twice. Gates never worked for me.

James K.  |  Overall Experience 
Rating:
4.0

It was what I expected. Good service, well kept, and easy access

JOSEPH L.  |  Overall Experience 
Rating:
4.0

N/A

joe h.  |  Overall Experience 
Rating:
4.0

Customer service via phone is a joke (so bad!!) but in the store it was great & the manager is great! Calling in was usesless. I had to go to the store anytime I had a question & that’s ridiculous.

Ted B.  |  Overall Experience 
Rating:
1.0

The store closed at 7, and I arrived two minutes late. I explained that not being able to store my car would cost me $600 and they did not care and sent me away.

JASON T.  |  Reservation 
Rating:
3.0

The people in the office were not very nice and stand offish. They would never answer the phone.

MIKE G.  |  Overall Experience 
Rating:
4.0

KEVIN WAS FANTASTIC! HE DESERVES AN AIR-CONDITIONED GOLF CART !!! VERY HELPFUL. Went the extra mile :):)

Patricia t.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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