Customer Reviews for U-Haul RV, Boat and Trailer Storage of West McKinney

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul RV, Boat and Trailer Storage of West McKinney

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Rene L. on

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Really hard to get to the back area of boat storage with all the people on weekends.Lanes are to narrow in between smaller storage units.

Rene L. on

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Easy deal done on the rental. Love the month to month payment and no contract!

james t. on

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Very professional crew!

dan b. on

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Brian B was very friendly, helpful.

James K. on

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Getting in and out of this location is a nightmare. Rv parking entrance is east of the office. If you need to go back to the office, you have to u-turn on 380 twice. Gates never worked for me.

JOSEPH L. on

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It was what I expected. Good service, well kept, and easy access

joe h. on

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N/A

Ted B. on

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Customer service via phone is a joke (so bad!!) but in the store it was great & the manager is great! Calling in was usesless. I had to go to the store anytime I had a question & that’s ridiculous.

JASON T. on

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The store closed at 7, and I arrived two minutes late. I explained that not being able to store my car would cost me $600 and they did not care and sent me away.

MIKE G. on

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The people in the office were not very nice and stand offish. They would never answer the phone.

Patricia t. on

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KEVIN WAS FANTASTIC! HE DESERVES AN AIR-CONDITIONED GOLF CART !!! VERY HELPFUL. Went the extra mile :):)