Customer Reviews for U-Haul Storage at Capitol Dr
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Storage at Capitol Dr
Gloria C. on
The girl that helped me have great customer service and I genuinely appreciate that. I will definitely come back to this location.
Connie-Shawan B. on
The first unit was too small, the 2nd unit had items from the previous tenants, a small pool of water & droppings all over. We were told to move the items, which we did not, but got a different unit.
Ebony H. on
I had rat poop all over everything in the unit also they ate my kids wooden stands I had to throw them out had to really clean and sterilize all of my things and infant baby furniture took money
Valerie J. on
Nice facility but run very poorly. Still getting threatening letters about over due storage rent on a unit I don’t have! I’ve called, emailed and written letters to no avail.
felicia g. on
The storage was accessible when ever i needed it. The manager was nice and polite. It was clean.The bathroom was always clean.
antoinette d. on
Customer services was bad and I didn’t like it no free Miles and I spent a lot of money
felicia g. on
You guys were very nice and concerned about my circumstances. I appreciate how everyone treated me. Thank you
Terrell H. on
The people that work at UR they treat you with respect
alex E. on
This facility is very well run and the people are very helpful.
Allison G. on
patrick b. on
Thank you for your diligence.
Sonya Y. on
Some of my things got wet but overall it was ok
Vanaye K. on
The GM baki was so helpful and caring the whole year I used the storage facility east capital is the location to go to
Jashun M. on
Shcolby L. on
The owner had such a great energy. He was so kind and helpful. I’ll be back for sure!
Norman B. on
The U-Haul team was/are very proficient in not only customer service, but they also had/have genuine warmth in both characters and personalities. And a shoutout to Baki, who went above and beyond duty
gwen s. on
never had a chance to use my storage it but I feel it is a great place to do business with
marquita b. on
She was awesome i love to business again
BETHANY S. on
Very professional workers.
maxine s. on
I had a wonderful experience and would not hesitate to recommend this U-Haul location to my friends and family. Excellent customer service and well-run facility.
brian m. on
deahawanda h. on
I love the uhaul place. They were reasonable friendly and helpful and understanding. Also it was a safe secure place. Being there work in my favor and I’ll make the uhaul place my number one storage.
MARIO C. on
We are happy with the local U-Haul dealer but very unhappy with the national U-Haul reservation and customer service. Our business will NEVER rent a U-Haul truck again.
Brandi G. on
Didn't get it
Paul F. on
I didn't go with this storage place .
Melissa L. on
There was difficulty with auto pay. I confirmed thru uhaul chat that auto pay was set up. I replied to an email from 750031_GM@uhaul.com stating autopay was set up I got a lien notice 2 weeks later.
GREG K. on
Overall happy with condition and cleanliness of 10 x 10 x 8 inside unit. Had difficulty following up on reservation. Customer service seemed to have a hard time finding order which made me nervous
evelyn a. on
The office ibelieve to be ok haven't moved out yet. The facility well there are times needed to call for help cause could not get in and at those times i incounted rude employees checking the place ou