Customer Reviews for U-Haul Storage at Opelousas Street
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

38 reviews

4860 Opelousas St   Lake Charles, LA 70615

(337) 478-5028

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(337) 478-5028

4860 Opelousas St
Lake Charles, LA 70615

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

michael f.  |  Overall Experience 
Rating:
5.0

Great customer service!

Pearl S.  |  First Impressions 
Rating:
5.0

I truly appreciate what the staff has done for me and how much they called to remind me about my payment. Also the main employee of this facility I am truly thankful for is Mr. Guy he was truly a blessing sent from God thanks to you guys again and keep up the great work... Thanks

Apollonia K.  |  Overall Experience 
Rating:
5.0

Everything was great I would highly recommend.

JADA R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gary g.  |  Overall Experience 
Rating:
3.0

I did not like my storage facility as it’s on a slope. Trying to load and unload things were difficult.

Michael W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

demetirus c.  |  Overall Experience 
Rating:
5.0

Thanks for all you do and thanks for having me as a customer!!!

Apollonia K.  |  First Impressions 
Rating:
5.0

Awesome, I had my furniture in storage for 4 years and when I evacuated the storage the furniture looked and smelled like the day I put it in storage, this is great!

AUGUST B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rena f.  |  Overall Experience 
Rating:
5.0

A great crew with great attitude

george h.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

derrick j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ann g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lynda g.  |  First Impressions 
Rating:
1.0

Was supposed to have a month free and was charged 125$

Pauline W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

george h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jessica j.  |  First Impressions 
Rating:
5.0

No problems. No concerns

TIFFANY C.  |  Overall Experience 
Rating:
5.0

No complaints. This is my second time using the storage facilities and would come back for a third if necessary.

WILLIAM P.  |  Overall Experience 
Rating:
4.0

Very nice & helpful staff

Mary B.  |  Overall Experience 
Rating:
5.0

Safe and secure storage

shervon g.  |  Overall Experience 
Rating:
4.0

Thank you so much for Amazing Customer service.

Heather K.  |  Overall Experience 
Rating:
4.0

The name of the location is incorrect. There is no I-30 in Louisiana. The interstate in this area is I-10.

Hubert C.  |  Overall Experience 
Rating:
5.0

The owner had such a pleasant spirit..and went out of his way to help me above and beyond what I needed. Truly I’m grateful.. You know how you helped me❤️❤️ God Bless Your Business!!

TINA H.  |  First Impressions 
Rating:
5.0

No complaints

mozale C.  |  Overall Experience 
Rating:
1.0

This is NOT a drop off location. After arriving I could not find a drop box for the key and called customer service. Was on hold way too long for them to figure this out. They blamed the store that I picked up the truck from for assigning me this location, but I chose it from the uhaul site based on location. Then I was told I would have to drive it elsewhere. Please remove this location from your list of available drop offs.

Jason S. 
Rating:
4.0

Had a great experience at the Opelousas location. Should I ever need a storage room again I wouldn’t hesitate to return to their service😊!!! Thank you guys for everything!!

CONCEITA C.  |  Overall Experience 
Rating:
4.0

There's a light that's been out for 2 weeks, kinda dark getting back to the unit I had. Otherwise everything else was great!!

debbie b.  |  Overall Experience 
Rating:
3.0

Not willing to work with you upon being late and responsive to clients request.... kinda heartless act as if they want to sell your stuff

LOLETTE H.  |  Overall Experience 
Rating:
1.0

I moved to Washington DC and they wouldn’t let my mom get my things out of storage

tina d.  |  Overall Experience 
Rating:
5.0

Guy and Rechelle are AWESOME!

maxine l.  |  Overall Experience 
Rating:
5.0

I will use them again everything was always nice and clean

leslie j.  |  Overall Experience 
Rating:
1.0

the lady was extremely rude when i called and asked where they were located overall very unsatisfied

Kristie S.  |  Reservation 
Rating:
5.0

Very pleasant experience. Never had any issues and will be back in the future if I need to.

SHELIA J.  |  Overall Experience 
Rating:
5.0

Didn’t like having to pay extra for 25/7 access.

WILLIAM P.  |  Overall Experience 
Rating:
5.0

I love everything about my storage & staff. Thanks

JACQUELINETTA B.  |  Overall Experience 
Rating:
5.0

I would recommend Uhaul to anyone.

NATALIE K.  |  Overall Experience 
No reviews have been submitted for this location.

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