Customer Reviews for U-Haul Storage of Chehalis-Centralia

1,338 reviews

1201 NW Louisiana Ave   Chehalis, WA 98532

(360) 262-4167

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(360) 262-4167

1201 NW Louisiana Ave
Chehalis, WA 98532

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

One thing I would like to say, the roll up doors were not working, so loading the locker was not as convenient as it could have been.

Kerry H.  |  First Impressions 
Rating:
5.0

Safe, secure, and the staff is amazing! Especially the manager Kelly, very knowledgeable and helpful!

Michell W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sarah B.  |  Online Move In 
Rating:
3.0

Had multiple issues with after hours access, over priced move to a storage unit about 2 miles down the road that was bigger for way less

Chris L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRISTON M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda H.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rose B.  |  Overall Experience 
Rating:
5.0

Cleanest, most secure facility. The mover that assisted me with moving out claimed he’d “never seen such a nice storage facility”!

Barbara S.  |  Overall Experience 
Rating:
5.0

The staff at this u-haul location for rentals and storage are phenomenal helpful cheerful easy to deal with No problems whatsoever no complaints whatsoever.

JAMES C.  |  First Impressions 
Rating:
5.0

I would have liked later access hours. Other than that, great place!!

genise m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGELA P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jesse B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carla S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeremy J.  |  Overall Experience 
Rating:
4.0

Everyone was good,althoughthere were 2 people that helped me out so much when I was physically and mentally drained, there names are Michelle in Roseburg Oregon, and Mandy a regional director who made me be able to stop and breathe. I thank them SO MUCH. I am here close to my Grandchildren now with less worry

Marjeana W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rose B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeannie A.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

PATRICK G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Derek R.  |  First Impressions 
Rating:
5.0

Staff are wonderful! Unit was very well constructed and with it being climate controlled we had a sense of security knowing our stored items wouldn't get damaged! Thank you for everything

James H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carla W.  |  Online Move In 
Rating:
5.0

Originally planning to go to the Centralia location, but the customer service is better at Chehalis location. It was also less cost, and the office hours are longer. The staff were very friendly and accommodated is when we needed to make changes.

Benjamin W.  |  First Impressions 
Rating:
5.0

They were very help full in every thing

Jacque J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carla W.  |  First Impressions 
Rating:
5.0

Very, very helpful. Considerate and friendly.

DIANE B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Donna P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa M.  |  First Impressions 
Rating:
4.0

It was easy to get hold of someone. The one who was at the besk was very helpful and friendly. Sadly the website did not work right so i could not finish anything online so it was not easy to get started. And i will not suggest the website to anyone. who ever organized the numbers for the units did not want to make it easy. It is very easy to get lost and confused even with a map.

McKenzie W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ken N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

donna h.  |  First Impressions 
Rating:
4.0

The building was nice and clean. The staff were also friendly. Had a little bit of difficulty getting someone to unlock the door between the pull-in unloading area and the storage area.

Gordon Z.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

David C.  |  First Impressions 
Rating:
5.0

I was helped by Audrey Jacobsen. The customer service I received was the best! She was so knowledgeable and helpful. Very friendly and welcoming. I so appreciated this type of service. She is a strong addition to your team. Thank you, Kris Taylor

kris t.  |  First Impressions 
Rating:
5.0

The place was very clean the lady that helped me was helpful and very nice. Price was best I found

Donna M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taron B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KAYLEE R.  |  First Impressions 
Rating:
5.0

I was clean upon arrival I work weird hours so 24 hours access is great.

Sara M.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Sandy B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JEREMY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD A T.  |  First Impressions 
Rating:
5.0

Some goofy things happened "on the way to the forum" but total satisfaction.

James L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandi R.  |  First Impressions 
Rating:
4.0

Clean facility. Also you need a key card to access my unit so it feels very secure.

donna d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kaleb B.  |  First Impressions 
Rating:
5.0

Very pleased with everything about this facility.

Charle D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Billy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

COREY K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emily V.  |  First Impressions 
Rating:
5.0

storage space is clean and safe. Staff walked me through access procedure. Love the climate controlled storage.

KEN S.  |  First Impressions 
Rating:
5.0

Very surprised at how convenient the online move in process was. I definitely thought the storage unit offer and price were to good to be true.

DARCIE N.  |  Online Move In 
Rating:
5.0

Staff was very friendly and helpful.

Michelle G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BRIAN G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Josh T.  |  First Impressions 
Rating:
5.0

Easy and convenient

Victoria E.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Martin H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammy P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan P.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Dan S.  |  First Impressions 
Rating:
5.0

Front staff were friendly and knowledgeable about items needed and prices of storages as well. made a stressing event like moving less stressful.; Thank you so so much. The lady name was Teresa. Awesome!

ROSA M.  |  First Impressions 
Rating:
5.0

The employees have consistently been helpful, courteous, and have provided great customer service.

Heather B.  |  Online Move In 
Rating:
5.0

The price was nice the place was nice , they take care of there storage units very well i feel safe knowing my stuff is secured here

Veronica S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Judith R.  |  First Impressions 
Rating:
5.0

Great Customer service and knowledge.

Elaine f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

June A.  |  First Impressions 
Rating:
5.0

Moving can be stressful. Even if it's a good move. I don't think I coold have been treated any better than I was while my famy and I were seeking storage and trailers. I felt like family almost. It really brought my stress level way down. Friendly service is an understatement. The staff here is amazing.

Robert M.  |  First Impressions 
Rating:
5.0

Everyone I spoke with were very friendly and helpful.

Janice D.  |  First Impressions 
Rating:
4.0

Great attitude of all involved.

Kenneth S.  |  First Impressions 
Rating:
5.0

Very knowledgeable and pleasant to work with.,

Rebecca B.  |  First Impressions 
Rating:
5.0

The staff was friendly and helpful. Everything was handled quickly and without issue. I was personally walked to my unit and given details about the dollies and moving equipment available to use.

Heather B.  |  First Impressions 
Rating:
4.0

The staff was so awesome and helpful. They were quick to get me set up and so informative. It may take some time to make access to get to my storage unit but truly understand they are just starting up

Nancy C.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top