Customer Reviews for U-Haul Storage of Downtown Noblesville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Downtown Noblesville

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

john f. on

Rating:

They were closed 3 hours before they were supposed to be. Called the store and got the help center. Was treated poorly for asking why they were closed.

Cheryl G. on

Rating:

Excellent all around!

John S. on

Rating:

We told them about a wobble in the van. It was fine but did make us nervous :-)

giselle b. on

Rating:

Had all my needs very good customer service

valarie r. on

Rating:

Customer did not leave a comment.

Gabriela H. on

Rating:

Customer did not leave a comment.

Dale D. on

Rating:

Customer did not leave a comment.

David C. on

Rating:

When returning my rental after hours, I called 1-800 number and no one was able to help within more than 30 minutes of waiting in two calls. Tracy, location mgr, does an excellent job providing and understanding our needs when renting the appropriate car and any additional equipment, also helped us by properly following up any mechanical situation on first cargo van we’ve got. Thanks !!!

Randy T. on

Rating:

I originally ordered a 15' truck...but the representative that helped me assured me that a 10' would be ample to do the job. Well it wasn't! Instead of doing it in one load...I had to do two. Pmus,a 10' does not have ramps. I explained exactly what I needed....and was under sold. The lady at my pick up place was exceptional to me. She was pleasant and knowledgeable. If not for her...I would have been totally disappointed!

Lisa P. on

Rating:

Customer did not leave a comment.

Melissa L. on

Rating:

Great has been great so far!

Chetan B. on

Rating:

Customer did not leave a comment.

Ray H. on

Rating:

Customer did not leave a comment.

Paul D. on

Rating:

The storage space was very clean and provided plenty of space for my needs. The staff has always been very helpful and courteous.

Julianne D. on

Rating:

Customer did not leave a comment.

ROBIN P. on

Rating:

Very helpful.

Gary B. on

Rating:

I was pleasantly surprised when the UHaul rep called me 1.5 hours earlier than my pick up time to alert me the truck was ready for me. THis was a nice service!

Andrew M. on

Rating:

My experience was very "user-friendly". I had access any time I wanted and was allowed to cancel my service at my convenience. I will undoubtedly recommend Uhaul storage to people I know.

Logan O. on

Rating:

Customer did not leave a comment.

Robert S. on

Rating:

Customer did not leave a comment.

William H. on

Rating:

Customer did not leave a comment.

Abdulrauf N. on

Rating:

Customer did not leave a comment.

Ronnie L. on

Rating:

Customer did not leave a comment.

KRISTINA G. on

Rating:

Excellent customer service, great rates. Thank you

Bobbi S. on

Rating:

Very helpful!

ROBIN P. on

Rating:

Quick and easy. Staff very nice and helpful.

Paul D. on

Rating:

The staff at the storage location were very helpful in providing a good space, but that was only after the original location reserved was unable to provide anything due to "leaking" in the storage units. This information was not provided to me until I arrived at the original location for storage. Subsequently, the alternative location in Noblesville is an additional 20 miles out of the way from where my belongings will eventually be moved. The commitments made to me by UHaul were not at all met, but were instead changed at the last minute without any discussion or notice to me. I have never had a more terrible or disappointing moving experience in my life, and that includes having to move in a blizzard during which I was towing a car and a one-and-a-half drive took five hours. That experience was far better than the experience this past weekend. I will recommend the Noblesville storage location to friends and colleagues; however, I will NOT recommend any UHaul services to anyone and will certainly relay my experience to anyone who asks.

Abdul B. on

Rating:

Customer did not leave a comment.

Georgia C. on

Rating:

Super easy and very convenient- we will use this U-Haul location if ever needed again in the future!

Ronald C. on

Rating:

Customer did not leave a comment.

Nichole W. on

Rating:

Customer did not leave a comment.

Riley R. on

Rating:

Customer did not leave a comment.

robert s. on

Rating:

Tracie was THE reason I chose THIS uhaul location. I called a different Uhaul location a couple days prior to the location in Downtown Noblesville and the interaction with the rep was unpleasant.

Susan Y. on

Rating:

Tracie was great and seemed to have fun at her job-great sense of humor!

robert s. on

Rating:

In my opinion nothing!!!! Tracie was beyond awesome. She assisted me as if there was a staff of 5, alone. She multitasked between myself and other customers all the while giving all of us the attention needed.

JENNIFER H. on

Rating:

Everyone is caring understanding outgoing would recommend them to anyone

Andrew A. on

Rating:

Customer did not leave a comment.

Frederick M. on

Rating:

I reserved a truck from another location. I received an email 7:00 ilast evening and was informed I couldn’t get a truck until afternoon. I had arranged movers for the morning. I spent half hour aafter receiving email trying to get another truck. This is by the worse business. I have used uhaul in Texas and Florida without these problems

Larry M. on

Rating:

Customer did not leave a comment.

ROBIN S. on

Rating:

Do NOT plan on them being understanding when you have an unfortunate circumstance. We kept them updated thru emails/phone calls. They pretended to care/help, but it was all lies. Never again.

Lori C. on

Rating:

I’m not certain mobile pick-up is faster than finalizing the transaction in the office. After experiencing issues with the mobile program making me start at step one multi times, I was still required to walk inside to obtain the key. The employee who was working was exceptional and turned a frustrating experience into a positive experience.

BETTY E. on

Rating:

Very happy with service and facility.

kim s. on

Rating:

Very well kept

Debra S. on

Rating:

I'm very pleased with my experience with U-HAUL Storage of Noblesville! The unit was very clean and the people there are very kind and helpful. I would recommend this place to anyone. Thank you!!!

WILLIAM `ROCKY` S. on

Rating:

Great job by everyone

Gary C. on

Rating:

Very clean

Ray R. on

Rating:

Nice clean place

LOVE K. on

Rating:

Poor

Edward P. on

Rating:

Still looking for the metal supports for the shelves in the bookcase. Ed pursell

Rachel Q. on

Rating:

Was very easy to do business here, rental online is a plus and in person customer service was excellent

ELIZABETH M. on

Rating:

We had no problems with our trip from Seattle, Washington to Noblesville, Indiana. The truck was very comfortable and when I talked with Donna, she was such a pleasure to work with!

WESLEY M. on

Rating:

Great experience

Taylor M C. on

Rating:

Thankful for a quick and convienient place to store my things. The staff were super helpful and kind. I highly recommend for those looking for a storage place!

DONALD K. on

Rating:

Your Manager is very good

JOHN C. on

Rating:

The manager was very professional. He always answers all my questions. Your lucky to have a manager working for U-haul like him! THANK you, John Coile

REBECCA D. on

Rating:

Friendly and helpful.

JOHN B. on

Rating:

No real problems, so no need for comments.