Customer Reviews for U-Haul Storage of Hanover Park

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Hanover Park

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eric r. on

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It was extremely easy and fast. Very clean facility.

bill k. on

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The customer service was wonderful. A delight to work with. Very friendly.

liza n. on

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I ended up moving my stuff out because my stuff got wet! Some of my stuff was permanently damaged I was forced to get rid of it. And on top of that I’m still getting charged $95 dollars.

rodrigo m. on

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Fast and easy!! No waste of time! 5stars

THOMAS S. on

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Place is extremely clean in the staff is very friendly and helpful I highly recommend them

Karen M. on

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Matt was v extremely helpful. Uhaul storage made our move much easier. We've recommended uhaul to all our friends.

lynne c. on

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They were very helpful in resolving my problem

Rohan A. on

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I have vacant my storage and handover my storage access card in store on Feb 09 2019, store informed that I am good on my contract end. But I still charged for March month.

janice c. on

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I would tell my friends the go u haul first the people there was very friendly and very nice

Amatore M. on

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Had mice in our unit, mice poop all over the place, when we first got the unit they said they were reconstructing the security gate and it was never done so anyone could access the property

Alexis M. on

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Very helpful staff!

Esteban B. on

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Thank you for your service.

Frank M. on

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Ive gottn repeated emails about being late on my payments and the account has been closed out for a very long time thru corporate. Appearently they havent told the facility. My furniture was destroy

SCOTT S. on

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I don't understand how you do business. I had to drive 25 minutes out of my way to get the truck I reserved and when I get to the place where i was supposed to get my truck there was 2 sitting there.

CHARLINE G. on

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Great customer friendly service

jenifur b. on

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The manager is a nice guy but the employees are rude specially the one that’s in charge in the afternoon. Even though we return everything we still get billed and we can’t communicate with them

DAVID M. on

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The price and location met my needs for the last 3 yrs. Thanks.

JAMES F. on

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Dirty, non secure storage with terrible communication and customer service. They tore down the fences and didn’t even bother to inform the customers that anyone off the street could access all units.