Customer did not leave a comment.bryan j. | Overall Experience
Customer Reviews for U-Haul Storage of Melbourne
U-Haul Truck Share 24/7© Location
Melbourne, FL 32935
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.david b. | Overall Experience
The owner was very nice and very helpful. He went above and beyond.LAJEANNA P. | First Impressions
Customer did not leave a comment.Jonathan L.
Customer did not leave a comment.CHRISTI A. | Overall Experience
They weee very helpfulDonna g. | First Impressions
Easy to take care of what I may need.NATHANIEL S. | First Impressions
Customer did not leave a comment.Keith L. | First Impressions
My storage unit rental and experience was fine while I was a paying customer. I always paid on time (Auto Pay) and never had any issues or reason to contact the office. Move out day: I swept out my unit, took my lock with me, went into the office to turn the unit back in and talked to "Mikey". I didn't have a balance as I was always up to date so he printed my move out receipt and I thought I was done & everything is good (I'm like the perfect tenant)... ohhh no, don't assume you will be done after like I did. I have received many calls from "Mikey" after my move out. A few days after I moved out I got a call from him angrily exclaiming that I left the lock on my unit and he couldn't rent it out to someone else. Hmm that seemed odd to me but I couldn't find my lock as I literally just moved and my belongings were in mostly boxes. I drove over there (30 Minutes each way out of the goodness of my heart) to find out there indeed is lock on my old unit. It was not my lock, my key didn't work and I ended up finding my lock at my house a few days later as I expected. I'm guessing either they rented it out to someone else and didn't keep record or someone is squatting. Neither of those issues are mine to take care of, prove to them, or investigate for them. Mikey wasn't done there after that huge mess up. He keeps calling and harassing me. I don't want to assume and be wrong again, but I have a feeling the office folk are bad at maintaining records. They have 0 reason to contact me. I have formally requested they stop contacting me as it is that bad.Ian I. | Overall Experience
Customer did not leave a comment.dENISE G. | Overall Experience
Customer did not leave a comment.artavious H. | First Impressions
Mikey was the best!Denise M. | Overall Experience
Zach is amazing! Respectful and honest towards us made this experience excellent and we were sad to go as well. Never really interacted with anyone else but the bathrooms were always clean and the facility well maintained.Christopher P. | Overall Experience
Customer did not leave a comment.JONATHAN E.
Customer did not leave a comment.Christopher M.
Mikey was great.Christopher A. | First Impressions
Storage unit had pipes and other obstructions in the unit that made it less than optional to use.William G. | Overall Experience
Customer did not leave a comment.Laura V. | Overall Experience
Customer did not leave a comment.eric w. | Overall Experience
Poor customer service and a less than ideal mobile application.Adam B.
Customer did not leave a comment.Erica J. | Overall Experience
The only issue that the unit I moved in to was really close to the road. It wasn’t easy to pull up and unload the 15’ truck without either blocking the gate keypad or the road into the facility.Randy A. | First Impressions
Don't triple charge your next customer and claim they didn't "return locally" when I returned my cargo van 1.5 hours EARLY to the same location I picked it up from and got hit for a $192 fee? Incompetence. I'll never go here again.Ryan J.
Customer did not leave a comment.Bradley N. | Overall Experience
Customer did not leave a comment.Jeremy G. | First Impressions
Customer did not leave a comment.SHANA S. | Overall Experience
Customer did not leave a comment.Scott B. | First Impressions
Customer did not leave a comment.NILS L.
Customer did not leave a comment.Daniel F. | Overall Experience
I was ok with themJackson M. | Overall Experience
I waited for way to long for the staff to tell me that I could go to the other facility to get the keys to our unit. Then when I dropped the truck of I again waited longer then 10 minutes to be told to wait outside I will be right there. It then took another few minutes for the guy to come outside. So long in fact the other guy who was actually moving trucks got to me first.Caitlin H. | First Impressions
No long term retention program been there for 10 years. Staff always seems bothered when asking for assistance. Gate changed to card and never noticed and inconvenienced. Then randomly card stoped working. Staff never in office. Finally done and day of moving to another storage that is cheaper the elevator was out on 3/7 and staff offered no assistance and seemed bothered and told me I can always use the stairs. When I went back midday the staff said they can’t reach anyone so won’t be fixed today. Also I paid for help to move that and was unable to move that day. The staff did call that evening and said elevator was fixed.PAUL S. | Overall Experience
Customer did not leave a comment.frank s. | Overall Experience
Customer did not leave a comment.Cynthia D. | First Impressions
I was promised a 7.5×10×10 only unit be offered was smaller than a tiny bathroom. I had a full 26ft truck to get as much in as possible into a unit. So after an hour wait in phone twice actually trying to get in touch with the uhaul who made thre reservation for us they found one in another city. It was a 10×10 which was perfect. The wait unfortunately was over an hour. With that said I lost over 4 hours dealing with that. I wasted 30 miles on the truck rental which cost new another 30 dollars when I returned it today. Then the manager at the returning store wad rude and very agitated. She should not be worrying with any customers directly she was very rude and non professional. That's another issue I will be contacting the President if Uhaul about her and thre entire worst experience I have ever had with Uhual. I rent trucks locally to pick up donations and distribute to families in need and all on my expense to help others. I will rent a truck this wk to deliver donated items from families who help me bless families with free donations. I am very very disappointed with our entire experience.Kathy J. | Overall Experience
Customer did not leave a comment.DARREN PAUL M. | Overall Experience
Customer did not leave a comment.laura c. | First Impressions
Customer did not leave a comment.Adriana S. | Overall Experience
Customer did not leave a comment.John W. | Overall Experience
Customer did not leave a comment.LAWRENCE H. | Overall Experience
Truly a very easy process. Mikey was very nice, showed us a couple of different options and matched us to ours needsedward b. | Overall Experience
Uhaul is very clean. Great hours. Well lit. Helpful staff. I had a great experience using Uhaul for storage.cheryl f. | Overall Experience
Customer did not leave a comment.LEE B. | Overall Experience
Customer did not leave a comment.Joanne L. | Overall Experience
I found the staff to be exceptionally courteous and professional, answering all my questions and concerns. Excellent work!Julia S. | First Impressions
We had confirmed a reservation for ground level and size only to find out when we got here it wasn’t available. We were not happy with the smaller size on the second floor!!John W. | First Impressions
Everything was fine but the office hours.Gerard M. | Overall Experience
Lori was simply amazing. Extremely helpful in getting our unit selected, then amazing when we knew we were going to miss office hour by 90 min during our drive to Fla. Mickey was kind and quick on our check out. Only recommendation is that any perspective client be warned the high humidity (due to the ocean) will degrade cardboard boxes even for a short stay in the uncontrolled units.robert p. | Overall Experience
The General manage, Tony is terrible. My invoice came in the name of the additional driver( I need to be on my name) they said after the contract is closed there was no way to modify it. The only good experience I had was with the customer service; good girl from Arizona, very helpful. That being sad, I will not rent from you guys anymore and do not recommend.DOROTHY C.
I am a 8+ year customer, who enjoyed having 1 & 2 units at a time, but all things must come to an end one time or another. Thank You for always keeping my things safe and climate controlled for over 8 years. I would highly recommend this store always. Thank You, Ronald Carroll D-101Ronald C. | Overall Experience
Very unhappy with the climate control all my furniture has mold on itrichard g. | Overall Experience
Everything was seamless. Appreciate the 10% discount for Veteran's . Rooms are in very good condition. Staff very helpful and efficient. Facility very clean and seems safe and well maintained .edward b. | First Impressions
Great facility always clean and taken care of, the employees have always been friendly and helpful.Edgar T. | First Impressions
Tony was attentive, helpful and patient, took the time to explain all of my options.eric w. | First Impressions
Awesome place. The employees were outstanding. I can't remember both of their names but Andrew was extremely helpful.Thomas H. | Online Move In
Customer did not leave a comment.la vonne marie h. | Overall Experience
Zachary and Mikey are both very personable and eager to help in any way.Reuel P. | First Impressions
Great experience, facility well ran, employees positive and responsive to my needs/inquiries. Will use in the future if the need arises.michael W. | Overall Experience
Customer did not leave a comment.Shaqerra W. | Overall Experience
Tony is amazing!! He has such a pleasant, positive, and entertaining demeanor. He brightened my day and I look forward to seeing him next time! What a wonderful person.JESSICA S. | First Impressions
Very helpful. The manager was helpful and thoughtful. II am happy with the service...I have been goin g through tough times and the management has been thoughtful and caring. I am 93 years of age and appreciate all their help and understandingRobert H. | First Impressions
Customer did not leave a comment.Zorrel C. | Overall Experience
I described the items that I needed to store and was given a unit that was too small. As my move in was after office hours I had to make due. It would be helpful if the storage experts were better versed on what fits in the unitsMAXIMO B. | First Impressions
Do more of what you are doing. Keep it up.GREG S.
Very nice and helpful office personnelPaula G. | Overall Experience
My Mr mccart was very helpful in assessing my storage needs in these trying times . And Mikey is very pleasant to work with alsomichael W. | First Impressions
Mr Mc Cart was very helpful in helping me match with my room versus what I had to store in it .ekim r. | Overall Experience
Every one friendly and helpful.JEROME S. | First Impressions
Customer did not leave a comment.Dino F. | Overall Experience
Customer did not leave a comment.Caros R. | Overall Experience
Customer did not leave a comment.CARLA J. | Overall Experience
Customer did not leave a comment.Deborah C. | Overall Experience
I had to change my unit multiple times even up to the move in day. I ran into the office and the gentleman got me into a bigger unit within a few minutes, added my lock to my first bill and I was on my way. It was so easy to get what I needed. I appreciate all the help with this!Stephany W. | Online Move In
Tony McCart was a real aset in making my moving and storage experience hassle and drama free. Thanks for all your helpmichael W. | Overall Experience
My family has used U_HAUL for several years and never had any issues. This time, upon closing our storage Unit, that was NOT the case. No receipt of closure was provided to our student, we had to call and ask for an emailed receipt. When calling, was placed on hold for 20 minutes and had to call back to get service. When we finally reached someone that would help us, then we found out, we had not been informed of non-prorated early closure. VERY poor customer service and we will not be using this location again!ROGER H. | Overall Experience
VERY NICE,FRIENDLY and POLITE MANAGERS. WOULD RECOMMEND THIS THIS FACILITY TO EVERYONE!Paula G. | Overall Experience
When booking my reservation online due to COVID-19 there were multiple problems with not only my contract for the day but the people waiting in line before me and the people waiting in line after me. My one way out of town rental was somehow scheduled as an in town rental, same issue with the people in line before me. I was charged an insane amount to correct uHauls mistake. The space that I had reserved for rental ended up being too small which they did swap out for another unit with no problems. I laid a pair of $200 Oakleys on the counter while doing my paper work, and somehow my sunglasses that I’ve worn everyday for 5 years and never misplaced decided to come up missing. This is Florida, you don’t just lose your sunglasses. They are a necessity. Due to the lack of customer service skills from not only my renting office in Fort Lauderdale and given my experience that I had reaching my storage facility and having to return the truck I will be doing a charge back on my credit card. If I had known I was going to be charged almost $800 to move 150 miles I would have used my own truck. Due to “coronavirus” and “social distances” I didn’t have a normal “talk to a person about my actual needs” issue. This experience has made me rethink using Uhaul for any future moving or storage needs.LEE B. | First Impressions
Mr McCart was a joy to work with. Took the time to expalin the benefits of the different storage options available. Facility seems very safe, secure, and well maintained. Especially like the idea of the barrel lock being requires to secure my storage unit. Makes me feel safe and secure. Highltl recommend this facilty and it's staff.michael W. | First Impressions
Customer did not leave a comment.Kelli H. | First Impressions
Lori was greatZorrel C. | First Impressions
The sales lady was very nice, answered any questions and helped me pick out the right size.Robert D. | First Impressions
Very smooth process. I supplied the required information via the App, drove to the pick-up location, retrieved the keys and vehicle, and then turned it over to the UHaul rep on duty when done. MUCH better than waiting in line. Good job UHaul!Morgan M.
Very professional!MELANY P. | First Impressions
It was 95 degrees out and the first unit C198 had no number on it. Come to find out 10 minutes later it was out of order. Had to go back to office to find a ground unit. There was no ground unit or the size I wanted so had to get a second floor unit plus bigger then I wanted. 2 hours later I on second floor with bigger unit and paying more money. I whole trip with u-haul was messed up. From the hitch being put on to getting the trailer to the storage unit. The only good was the drop off of the trailer.Connie D. | First Impressions
Professionally managed. Excellent experience.Dave R. | Overall Experience
There was a major mix up with my unit between what I reserved with corporate uhaul and what was available at the facility and the owner of this site really went out of his way to provide me with a satisfactory outcome.Mitzi C. | First Impressions
Staff are very helpful.Matt L. | Overall Experience
With the exception of the price, it's a bit pricey, everything was great. Glad to finally allow another person some storage time tho! Thank you for making it easy.Stacy W. | Overall Experience
Customer did not leave a comment.DAVID H. | First Impressions
friendly helpful staffla vonne marie h. | First Impressions
Customer did not leave a comment.norma f. | Overall Experience
Customer did not leave a comment.Lawrence M. | Overall Experience
I am extremely upset. I ordered a 10x30x10 climate controlled unit verified by email to arrive to find out that unit was not climate controlled and the only other available unit was 10x20x10 so I had to purchase an additional unit which is now going to cost me over a hundred extra dollars a month for 10-months While I wait for my home to be built. I don't have this extra money to be putting out and am extremely disappointed and will have to find some other arrangements at some point to store at least one units worth of stuffmitzi c. | First Impressions
Customer did not leave a comment.zerafa d. | Overall Experience
The storage gentleman working was very kind and helpful. He was very gracious and sympathetic towards my horrible experience with the location next door at 438.Tory N. | First Impressions
I would definitely rent from this location againEugenia R.
Customer did not leave a comment.Matthew B. | Overall Experience
Micheal was excellent!!!!! Made the experience stress free and pleasant!zerafa d. | First Impressions
Customer did not leave a comment.Dave R. | First Impressions
Website gave me wrong location for pickup. Please fix.Sandra N.
Thank you so much to U-Haul Moving & Storage of Mebourne facility staffs!Douglas K. | Overall Experience
Customer did not leave a comment.PAUL V. | Overall Experience
When I went to move out office was closed during office hours. Had to return to Melbourne (from Orlando!! 90 miles one way!!) just to remove lock and take pictures. Also, have not received confirmation of refund of over payment of storage unit rent.Hugh O. | Overall Experience
The faculties are very friendly and very helpful. Thank you very much!Douglas K. | First Impressions
Excellent managerDeborah C. | First Impressions
The assistant Mikey Wagner was very nice and helpful with my move in....highly recommend using this location!Matthew S. | First Impressions
ThanksRobert F. | Overall Experience
We stored our belongings here for about 2 weeks while waiting for the house to be ready to move in. Great facility!ELIZABETH M. | Overall Experience
Convenient location for me, helpful staff and easy access were all part of my experience. Having carts available to help move my things also was a plus. This is second time to use this facility.Ester e. | Overall Experience
Friendly staff-absolutely. Helpful? Meh....james s. | Overall Experience
very friendly and nice people......price is alittle high compared to up north...but the units up north are a lot older.... so I guess you get what you pay forDonald B. | Overall Experience
Staff was very helpful. The facilities were very clean.ELIZABETH M. | First Impressions
Great Storage for a good price !Assaf i. | Overall Experience
They were friendly and helpfulRobert H. | First Impressions
Katheryn was great.. went above and beyond?Linda J. | First Impressions
Owners Ron & Kathy were fabulous!marcie b. | Overall Experience
Customer did not leave a comment.Jonathon V.
Customer did not leave a comment.sUSAN M.
A very accommodating facility and staff.Michele F. | Overall Experience
Everyone was friendly and helpful. The until was clean and well kept.JoAnn J. | Overall Experience
Helpful and friendlymarcie b. | First Impressions
Kathy and Ron are wonderful, they made the rental process very straightforward. We have rented at other storage facilities in the past and by far this U-Haul location is our new fav!gloria q. | First Impressions
They were so nice and above & beyond helpful!Austin L. | Overall Experience
The billing system needs improvement. Assessing a late fee if you don't pay right away was annoying but working with Kathy was great.John M. | Overall Experience
Mr Ron & Mrs Kathy are the best. They make the process so easy and keep the place spotless. Love this location!ALEXANDRA M. | First Impressions
Ron & Kathy were extremely helpful and so so nice. They both went above and beyond and helped to make the rest of our moving process run smoothly.Austin L. | First Impressions
The UHAUL billing is dated - you should be able to pay any amount at any time...not on or after a certain date - a little antiquated to have to pay on the 2nd of the month if paying online.Edyie M. | Overall Experience
Rented there for about a year and a half. Never had any issues.BRIANA P. | Overall Experience
Customer did not leave a comment.Terry W.
Everything was great!Cheryl L.
Great service and cargo truck was greatLila B.
The mangers where pleasant and very efficient and attentive. I enjoyed meeting them. ThanksDelores F. | First Impressions
Ron and Cathy were very accommodating and helpful. It was a pleasure to do business with them and will keep them in mind for any future storage needs.Dennis rispoli co.Krasny Gua R. | Overall Experience
Wonderful renting experience.Brian F. | Overall Experience
The facility team and customer focus was excellent and a model for others to follow.Glenn l. | Overall Experience
Kathy and Ronald have been the most outstanding people that I have had the pleasure of dealing with on this U Haul experience.Rhonda S. | First Impressions
The staff in Melbourne couldn’t have been nicer in assisting me with storage space as well as info about the area. Thank you for a great introduction to the Florida!Lee M. | Overall Experience
It is refreshing to provide positive feedback for every transaction w Ron & Kathy. Buying tape, locks, boxes, as well as renting a van from them.was much quicker and easier than other locations.Janice Z. | Overall Experience
Very convenient and well-managed facility. Clean, safe and accessible. Staff was friendly, highly customer-focused and knowledgable. Excellent experience.Barry B. | Overall Experience
N/Alane d. | Overall Experience
The only reason we left was our storage building was finally finished. Thanks for a Great experience!STANLEY m. | Overall Experience
I had a terrible experience at 438 N Harbour. I arrived in time to pick up my van. I had to wait 20 minutes before the clerk bothered to talk with me. He then said than my van was not there, and might arrive an hour later. He directed me to another dealer who had a van and treated me very well. In all the years or renting from U Haul, the 438 appearance was the worst I'd ever had. Not even a phone call to tell me my equipment would not be there.JOHN T.
the csr didn't know how to enter my tax exempt forms to remove the taxesBroken To Mended I. | First Impressions
Ron and Kathy always made me feel welcome and were always easy to work with. They made my experience very pleasant over the last four years. Organized, clean and secure. Highly recommended.PHILLIP. I. | Overall Experience
The price for the unit we had was way over priced an we took our stuff out cause it over priced was very un happyshelly r. | Overall Experience
Customer did not leave a comment.Jose D.
Ron and Kathy are always patient even when their customer is stressed trying to complete a moving task. I appreciate the step by step explanation of the features of the van I rented. I was also pleasantly surprised how nice and easy the van was to drive. This move has been one of the most horrendous experiences of my life. Everything that could go wrong, did go wrong, including the rains pored down on me as I was unloading the van! Ron was calm and kind when I called him to explain I was going to get back a few minutes late due to traffic and weather. How nice to do business with people who understand many of us are at our wits end trying to â€˜get it all done'! Many thanks to both of them.Janice Z.
Super fast and easy pickup and drop off. thank you!thomas M.
This storage facility is one of the best we've used. The management staff was very accommodating when we described the type of unit we were seeking. The facility was clean, well-lit, and safe. Great!Peter K. | Overall Experience
Ron was a pleasure to deal with as well as his wife- it just turned out to be too far from my final location. Thanks for all your help and local knowledgeJohn D. | Overall Experience
Staff was excellent and friendly. Wonderful experience over several years at the facility.JOHN F. | Overall Experience
Howard was wonderful. They did to have the vehicle I reserved on lot so they contact the closest U-Haul store to them and had my reservation sent to them. All went very well and I appreciate Howard taking such good care of me.carolyn S.
I had to file a claim because my unit had lots of mold inside. Had to throw away a lot of furniture and valuables away due to all the mold.Tabitha G. | Overall Experience
Very helpful in setting up storage for next month- Thanks.john d. | First Impressions
TerribleJASON M. | Overall Experience
we have no complaintsGEORGE H. | Overall Experience
Very nice owners, place was clean and very accessible. I'll be back if I need a storage unit ever again.Astrid R. | Overall Experience
The facility personnel were very helpful in getting us set up for the temporary 2 week storage. The access and light of the facility was great and the place was very clean.Iryll J. | Overall Experience
5 Stars because everything was just perfect. The people were friendly and the service was great. The parking lot is a little small but hardly close to a deal-breaker. I will be needing another van very soon and I will definitely be going back.STEVE U.
..JAMES C. | Overall Experience
Other than we had trouble with credit card machine it was okshelly r. | First Impressions
Traffic & curve on US 1 makes it a little challenging to get in & out of this location.George R.
I was very pleased with the service providedPatrick G. | Overall Experience
Good experience. Appreciate the free month after renting truck for a local move.jack s. | Overall Experience
The site is clean and well maintained. The Managers, Ron & Kathryn Rea were very helpful in helping to select a unit that fit the needs of our business for storage of extra equipment.radial i. | First Impressions
Customer did not leave a comment.LEE M.
The Staff at the facility was exceptionally kind and helpful!tate E. | Overall Experience
Thankful that Uhaul is always available when I'm in need if one.aileen h. | Overall Experience
Customer did not leave a comment.GARY C.
A cup of coffee would be niceCecilia D.
Customer did not leave a comment.Walter H.
Ron did a great job of setting us up.Christopher A. | Reservation
Very nice.William w. | Overall Experience
Customer did not leave a comment.Carolyn M.
The customer service was absolutely fantastic and I will be happy to recommend your facility in the future to everyone. Thank you so much.MICHAEL S. | Overall Experience
Everyone was super helpful!Evan B. | First Impressions
This is a very clean and secure facility with the owners living on site. The staff is very helpful and helps with all needs.David B. | Overall Experience
.Michael L. | Overall Experience
Kathy was very pleasant and helpful!Paula G. | First Impressions
Treat your customers honestly. You rented me a van that had a plastic piece of body molding fall off for no apparent reason while driving when I returned the van Mr. Rea charged me $140.00 dollars. He rented me a van that was obviously defective. I will go out of my way to tell any who asks how I was scammed.bill P.
Gentleman at the counter needed a smile but other than that it was a great experience.Jared P. | Overall Experience
ExcellentCHERYL B. | Overall Experience
Great service, friendly staff. I would recommend to family and friendsConstantine P. | Overall Experience
Was a good experience, didn't need your service anymoreMIKE D. | Overall Experience
Great climate controlled storage w/carts to help move your stuff. I have trusted Uhaul w/all my moving/storage needs for 25 yes and my Dad trusted Uhaul for another 24 yrs before that, alway reliable.Joseph S. | Overall Experience
Excellent Service, professional and friendly staff.JOHN F.
Just keep up the great service. Bungee cords would be usefulCecilia D.
Second time I have used this location.Staff is great.Kenneth B. | Overall Experience
Management at this location are professional and courteous. A pleasure to deal with.Nhiamike B.
I would rate this place as top notch. Access was easy and temp control was better than my home.James M. | Overall Experience
Wonderful staff very accommodating.Robin S. | Overall Experience
It was fast and easy to acquire a unit. Would do it again if the need arisesRobyn W. | Overall Experience
Ran into some financial troubles whi my belongings were in storag at U-Haul the staff at U-Haul was very accommodating and working with me until I can get it squared away went above and BeyondJames G. | Overall Experience
Customer did not leave a comment.tria G.
Customer did not leave a comment.geraldine A.
All great. Would use again if needed.Austin B. | Overall Experience
Nonearturo o. | Overall Experience
Tony was a wonderful help! He came right out, unhitched our trailer, and we were back on the road within 10 minutes.ABDIEL O. | Reservation
NAKyle S. | Overall Experience
Felt like a bait and switch. Raised rates after 2 monthsSteven B. | Overall Experience
Great customer service!KARL S.
Excellent service and friendly staff. Unit/building was well maintained and clean. Good, competitive prices. Highly recommended!Josh B. | Overall Experience
Cleanest storage facility I have ever been to!Peter H. | Overall Experience
For the most part everything was exceptionally good. Mary in Salem Ohio went above and beyond to accommodate us. The only problem was I was told my storage unit was 1st floor but wasn't.More hecticmark k. | Reservation
Perfect! No complaints.John E.
Good job. Excellent vehicleStephen H.
Customer did not leave a comment.Tykia M.
Customer did not leave a comment.James B.
Wonderful place, they helped me out so much and made sure I got the best rate for the van I rented. Well worth it and I would totally rent from them again when I need to.Jade H.
Customer did not leave a comment.Ralph A.
The sales associate, Tammy, was amazing!!! I would rent from her again!Ann K.
Customer did not leave a comment.Wallace B.
Customer did not leave a comment.Lyndsie M.
Customer did not leave a comment.Andre P.
Customer did not leave a comment.William G.
Customer did not leave a comment.Erik P.
Customer did not leave a comment.BILL N.
Everything was easy and in perfect condition. ThanksSTEPHEN B.
Customer did not leave a comment.Sean O.
They take great care with their customers. Excellent and will use the next time I need a use. This time was as great as the last time. Thanks so much.Patricia C.
Customer did not leave a comment.James R.
Customer did not leave a comment.jennifer G.
Customer did not leave a comment.Xiangyi L.
Customer did not leave a comment.Timothy A.
Customer did not leave a comment.Mieszko K.
Customer did not leave a comment.Alan H.
keep doing what your doing the service level is great and appreciated. Parking is a little tight but that's the only issue I could come with.Timothy A.
Customer did not leave a comment.Janette H.
Everything was great thank you! Cathy who is the owner and who processed my rental was very good in all ways.Charles H.
This location was very helpful, pleasant employees, clean center and a great experience. Thank you U-haulMike C.
Everything was perfect and the service personnel were very very nice. We'll be using the the U haul Moving and Storage dealer again next week!Charles H.
This location was extremely friendly and accommodating.Eric S.
Ron and Kathy have been extremely helpful throughout. Storage facility clean. Only difficult part was getting box crate over a raised concrete lip leading into elevator. Difficult to do on my own. Will definitely use them again. ItSamantha B.
no room for improvement, everything was quick,courteous and efficentPat R.
Customer did not leave a comment.joseph P.
Customer did not leave a comment.Frank W.
Person was on "lunch break" when they could not attend me once I got back from using the Uhaul. They were actually inside. It made me feel as if getting my needs taken care of was not the highest priorityGenaro A.
Great service.David R.
Customer did not leave a comment.Craig W.
Customer did not leave a comment.Laura C.
Customer did not leave a comment.Adrian M.
I don't think I would change anything the staff is personable informed very polite the cargo van was clean well maintainedgodfrey D.
Terrible...tried to overcharge 2xs same transaction...also overcharged...on mileage should have been under 24 miles and it was 33!!! Will not return.iolani B.
Ron was great with customer service!RYAN H.
Customer did not leave a comment.lacy M.
Customer did not leave a comment.Katherine J.
Free lol nothing service was great peggy cefaloMargaret C.
Thank you for making moving a pleasant experience.eugenie A.
Ron and Kathy were very helpful and friendly. Would definitely recommend this location! They made our move pleasant and convenient.eugenie A.
Customer did not leave a comment.MAHESH S.
Customer did not leave a comment.GLEN W.
Customer did not leave a comment.Darrell C.
Customer did not leave a comment.Paul K.
Truck had sic mechanical problems. Wheels out of balance. Front ebd out of allignment. Needs windshield wipers. Power steering ran out of oil. Door stuck in up position and had to get help. Could not drive faster than 60 because of exvessive voveration of wheels. CUSTOMER SERVICE SAID THEY WOULD AUTHORIZE ADJUSTMENT BUT DID NOT. NEVER AGAINGENE M.
Very Helpful and knowldegable, in and out nice equipment!!vicki L.
Knowledgeable & friendly staffAlbert B.
I loved the van.Paul K.
Customer did not leave a comment.Randi R.
Customer did not leave a comment.Charles L.
Perfect setupGene H.
These folks are the best !! Cleanest facility ! Most knowledgeable and helpful in all aspects of something i do not do often. they made it simple and a pleasure. I will use U-Haul again as the need arises. Currently renting space. Great facility !!MICHELE S.
I was suprised that I had to return the vehicle with the same gas in the tank or get charged a fee This was not explained to me when I had called in prior to the pick up of the vehicle. The $0.59 a mile charge should include this charge. This appears as a double charge to me.john E.
Very friendly and helpful staff. Thank You!ginny C.
This is the smoothest experience ever for renting a truck. Web site enabled the reservation info and early check-in made it quick and easy to get going. Owner called us that morning to be sure we knew the location and had everything all ready for us. GREAT JOB!!Kim N.
Customer did not leave a comment.LEONARD S.
Customer did not leave a comment.TINA S.
The Management Team there are the best!!RONALD C.
Ron, Kathy and Jacob provided exceptional service. They found a great rate for our round trip move and clearly explained the potential charges and information about refilling the tank to the pick up level. GREAT TEAM!! Thanks for a memorable experience!karen B.
Customer did not leave a comment.PATRICIA J.