Customer Reviews for U-Haul Storage of Sherwood

4643 reviews

13921 SW Tualatin-Sherwood Rd   Sherwood, OR 97140
(FREE MONTH OF STORAGE!)

(503) 925-6443

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(503) 925-6443

13921 SW Tualatin-Sherwood Rd
Sherwood, OR 97140
(FREE MONTH OF STORAGE!)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Omar A. 
Rating:
5.0

Customer did not leave a comment.

DAVID LAMAR J. 
Rating:
5.0

Customer did not leave a comment.

Chardonnay V.  |  Overall Experience 
Rating:
5.0

Everything was online. I asked the clerk in the store a lot of questions but they were not able to let me look at the actual storage space or get me signed up. I did all that online and it was very simple. The place is well lit and very clean.

Kenneth B.  |  Online Move In 
Rating:
5.0

Never have someone have to pick up in that location in Dillon again.

Stephanie D. 
Rating:
5.0

Customer did not leave a comment.

MARK EUDEAN B. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

TODD ANDREW N. 
Rating:
5.0

Customer did not leave a comment.

ANH T V. 
Rating:
1.0

My reservation specifically included a furniture dolly, but when I came to pick up my truck, I was told there were no more furniture dollies. So, what part of the word “reservation” are you not understanding? And, if I've given you my phone number and email address, if you really don't have the dolly I reserved, why not let me know? I find that to be very unprofessional and will be telling that story — UHaul shorted me a furniture dolly for my 4 piano moves in 24 hours — many times in the future. I've told it quite a few times already. And, you can be sure that I'll look to Penske or some other source next time I need to rent a moving truck.

CURTIS WAYNE N. 
Rating:
5.0

Great service and good rates!

CLAY WILLARD B. 
Rating:
5.0

Customer did not leave a comment.

Amber P. 
Rating:
5.0

Quick service! Very genial attitude! And well-maintained equipment; very trustworthy. Of the U-Haul dealers that I've dealt with this one is consistently sharp

DANIEL LUTHER S. 
Rating:
5.0

thank you

Clifford S.  |  Online Move In 
Rating:
4.0

I found that a few of your staff members were unprofessional, one wore headphones while working.

Jennifer L. 
Rating:
4.0

This location was fine, but I was very unhappy about the experience. I reserved a truck 2 miles from my home several days in advance and was not told that my pick up location had been changed until I arrived to pick up the truck. We had to drive an additional 30+ miles round trip to get to that new location, which was quite an additional cost at $1.59 per mile. We had planned a move, so we did this as instructed. However, this poor communication and lack of effort to make the situation fair in any way was disappointing.

Jessica N. 
Rating:
5.0

Awesome experience and friendly staff. Very clean and great customer service experience. Willing to help

Eric S. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE ANNE H. 
Rating:
4.0

Customer did not leave a comment.

kelly b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Thanks for great help.

Eric W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NORMA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHANDELLE S. 
Rating:
5.0

moved in with my girl friend did not need unit any longer

DAVID M.  |  Overall Experience 
Rating:
5.0

John was extremely helpful. He went the extra mile to help me get exactly what I needed. THANK YOU.!

Eric W. 
Rating:
5.0

Wonderful facility and people! Going to be my go to from now on.

STEPHANIE LYN D. 
Rating:
5.0

Customer did not leave a comment.

Timothy M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARTIN MICHAEL L. 
Rating:
4.0

Transmission needs to be looked at

Richard M. 
Rating:
5.0

Customer did not leave a comment.

ERIK H. 
Rating:
5.0

Customer did not leave a comment.

PAUL ROBERT B. 
Rating:
4.0

Great service. Thank you.

Eric W. 
Rating:
4.0

Amanda is very nice. Friendly and courteous. Very helpful and efficient. A genuinely nice gal. Thank you. Gregory Husby President/American Medical Review, Inc. greg@amri.org

GREGORY H. 
Rating:
2.0

Amanda working the front counter was very argumentative and abrasive. If I didn't absolutely need the moving van right then I would have left and gone somewhere else.

Scott K. 
Rating:
3.0

The truck was very dirty and not clean. The truck did not run very well and seems like it needed work.

ERIC MICHAEL M. 
Rating:
5.0

Excellent staff and service. John is the best.

Reid G. 
Rating:
4.0

The $29.99 was deceiving. When you add up the miles it comes to $$99. And it was only 30 miles round trip.

TERRY S. 
Rating:
5.0

Jennifer is great. Shout out to her and others there to make our storage experience a good one!

Deborah M.  |  First Impressions 
Rating:
5.0

The truck interior was soiled, and not did appear clean per COVID-19 protocols. We felt unsafe from that perspective. *Also, we refilled much more fuel than we used!!!! This means we subsidized U-Haul. In other words, we put in 6.9 gallons of gas after traveling only 50 miles. This means your fuel line is not sensitive enough to register less than a full tank when the prior customer does not fully fill the tank. Not good!

Deborah M. 
Rating:
5.0

The person who checked out my rental was fantastic. She also answered questions about packing boxes and mattress covers. Thank you!

Karen B. 
Rating:
4.0

Customer did not leave a comment.

PHILLIP B. 
Rating:
4.0

Credits to Mark Hansen for his customer support response! Made my trip in and out a breeze. Thanks Mark! S.Hicks, Tualatin Oregon.

Steven H. 
Rating:
5.0

Both General Manager John McDonald and Storage Manager Mark Hansen went above and beyond to meet my needs - arranging for units or a combination of units that provided the storage space I needed and allowing flexibility on move-out dates - all in a good and friendly spirit. I rented 6 storage units and probably as many trucks over the past two years from U-Haul Sherwood and the experience has been overwhelmingly positive. Thank you!

David E.  |  Overall Experience 
Rating:
5.0

Great service.

SHELLE P. 
Rating:
5.0

The Sherwood location was awesome, everyone there was super helpful. My only complaint was the lack of one way trailers available but that's nobody's fault, just a frustrating situation.

LAURYN ASHLEE M. 
Rating:
5.0

Customer did not leave a comment.

Byungrye J. 
Rating:
5.0

Staff was very helpful and accommodating. Friendly.

justin Y. 
Rating:
5.0

The staff here is amazing! Friendly, courteous, and knowledgeable - they even helped me troubleshoot a problem with the wiring in my car that I was able to repair on the spot. I was on the road in 15 minutes.

MARK F. 
Rating:
4.0

Customer did not leave a comment.

Lauren B.  |  First Impressions 
Rating:
5.0

I tried calling a few times and never actually got through to anyone. Otherwise very good

MICHAEL A. 
Rating:
4.0

Customer did not leave a comment.

DAVID JOSEPH S. 
Rating:
5.0

My only very small complaint, the windshield was streaked from the washing and was hard to deal with driving against the sun.

MICHAEL LEE J. 
Rating:
5.0

Customer did not leave a comment.

VERNON H. 
Rating:
5.0

Customer did not leave a comment.

Brent D. 
Rating:
5.0

Excellent customer service!

Lauren B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN W. 
Rating:
3.0

the tattoo biker looking chic was very rude to me when i returned the truck

Michelle A. 
Rating:
4.0

Customer did not leave a comment.

Admir R. 
Rating:
5.0

Customer did not leave a comment.

Shelley J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nichelle R. 
Rating:
4.0

Customer did not leave a comment.

Nichelle R. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY MARIE M A. 
Rating:
4.0

Customer did not leave a comment.

DONALD RICHARD O. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

BRENT CAMERON W. 
Rating:
4.0

Customer did not leave a comment.

ETHAN W.  |  Online Move In 
Rating:
3.0

Instead of putting your equipment in the auto parking spaces (, they had all but 2 auto parking spaces taken by their equipment, or blocked with orange cones). so it was a long walk to the check-in counter. .Felt unfriendly. Suggest more parking spaces for people to park, while checking in. I will go to another UHAUL that I can park close to the office, while I check in. Everything else was fine.,

Lynn C. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND W. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Rob P. 
Rating:
5.0

Customer did not leave a comment.

Betsy A. 
Rating:
3.0

The wait times were often pretty long, but the staff was decently helpful once you finally got up to talk to them.

ETHAN W. 
Rating:
5.0

Very professional employees and very nice facility!

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Katherine s.  |  Overall Experience 
Rating:
5.0

Do you have a senior citizen discount on storage units? Do you have a discount for long-term customers?

DOUGLAS H.  |  First Impressions 
Rating:
3.0

The inside had debris which I didn't think to check on before I took it. The latch also was broken or something was wrong with it because when I got where I was going and opened the door after I loaded it I could not even shut the stupid door so I had to make multiple trips and brace a tension bar across the load so that my items wouldn't fall out. Absolutely stupid and frustrating and got a late fee as well even though the gentleman told me it would be fine to be a little late.

Sarah V. 
Rating:
5.0

All good. Will be back.

DAVID W. 
Rating:
2.0

They were very short staffed which resulted in a long wait both when checking the equipment out and returning it. While the trailer worked, it did appear very old and worn. It became stuck to my hitch making it difficult to unhook.

BRANDON P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL AUSTIN P. 
Rating:
5.0

Nothing I thought they were all great employees. Keep it up!1

SHIRLEY B. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Lola C. 
Rating:
5.0

Customer did not leave a comment.

Philippe M. 
Rating:
5.0

Customer did not leave a comment.

BRYCE TAYLOR B. 
Rating:
4.0

I was greeted upon arrival and was handled in a friendly way (by Amanda) who took care of the return quickly and efficiently. I also used this facility for storage. It's clean and secure. I have no suggestions.

Charles E. 
Rating:
5.0

Customer did not leave a comment.

Kyle G. 
Rating:
3.0

charged $54 for an unknown reason

Christopher P. 
Rating:
5.0

You helped by noticing that I had an appliance dolly rental, but a 10' truck doesn't have a ramp. The upgrade to a 15' truck saved my whole day. Thank you so much!!

Bradley N. 
Rating:
5.0

I have used this location for renting trucks and trailers several times. It is my "go to" place for renting u-Haul equipment. This last time, I had to have my sister pick up the equipment but I was paying. The staff worked well with us and accommodated us nicely.

KATHLEEN GAY E. 
Rating:
5.0

Easy return process. In and out in less that 5 minutes.

ERIC L. 
Rating:
5.0

Customer did not leave a comment.

RICARDO P. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO Y. 
Rating:
5.0

Clean, secure storage units with easy access and plenty of carts to help transfer items from your vehicle to the unit. Also very friendly staff and reasonable prices on moving supplies. Great job!

Mark O.  |  Online Move In 
Rating:
4.0

I was supposed get a rental closer to home but a half hour before I was to leave I got a call saying they didn't have the truck and I would have to go to a location further out which meant having to pay for more miles. When I arrived to pick up and pay, the bill should have been about 67.00 but because I was going to pay with debit it was going to be flat fee of $100. I told them to go ahead as I needed the truck. Luckily another employee suggested running my card as a credit so I did not have to pay the $100. It would have been nice to know before I came in. As I left with the truck, I noticd the TPMS was on so I then had to go find air. I was hauling garden soil so I knew low tires would not be good. I tried to call to find out what to do but was on hold for a half hour. Decided to just air up and get on with my day. Frustrating start to my day but got the project done.

Kelley B. 
Rating:
5.0

Customer did not leave a comment.

Quira H. 
Rating:
5.0

Customer did not leave a comment.

DEBI MAE L. 
Rating:
5.0

Customer did not leave a comment.

Batina S. 
Rating:
5.0

Customer did not leave a comment.

Shelley J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHELLY J. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP GEORGE O. 
Rating:
5.0

Customer did not leave a comment.

JAMES ANTHONY D. 
Rating:
5.0

Everyone there was so helpful and AWESOME to work with!!! I would not hesitate to rent from there again!!!

JANET H. 
Rating:
5.0

I am very impressed with how the whole place is set-up and looks. It even smels nice!

Jason D.  |  Online Move In 
Rating:
5.0

My experience was easy and smooth, I can't really think of anything that could be improved.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

joseph N. 
Rating:
5.0

Everything went smoothly!

JOELLE M. 
Rating:
4.0

Customer did not leave a comment.

R P. 
Rating:
4.0

Customer did not leave a comment.

THOMAS C. 
Rating:
4.0

The trailer was dirty inside and out. The trailer brakes were not working. Other than those things the trailer performed well.

Douglas M. 
Rating:
5.0

Customer did not leave a comment.

BROOKE ERIN P. 
Rating:
4.0

Customer did not leave a comment.

David P. 
Rating:
5.0

The people inside were nice.

Sean N. 
Rating:
5.0

Have used Sherwood U-Haul 4 or 5 times. They are always very friendly and fast. Equipment is always in great condition.

JOSEPH KEITH C. 
Rating:
5.0

Customer did not leave a comment.

DAMODHARAN C. 
Rating:
5.0

I couldn’t have had a better storage unit experience! The manager was amazing, too: understanding, knowledgeable and helpful. Every interaction went smoothly!

joelle m.  |  Overall Experience 
Rating:
5.0

Everything was great!

Corey B.  |  Overall Experience 
Rating:
5.0

Attendant (John) went out of his way to patiently show me the facility and options.

vincent r.  |  First Impressions 
Rating:
5.0

My belongings were stored for several years and I always felt they were safe and secure!

Robin A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debrah A.  |  First Impressions 
Rating:
5.0

great customer service

Gary S.  |  First Impressions 
Rating:
2.0

Mark the manager and or supervisor gave my password / code to a person who paid for a unit but was not currently on any contract within the facility. Allowing that person access to the facility, this person then broke into my storage unit and took my safe containing jewlery,, my tools and anything else valuing approximately $5000 o4 more. I later was able to negotiate most of it back since I know this person and this person felt that I owed them personally. When I made the complaint and asked Mark about this he played dumb to the situation and lied to me about it. It wasn't until this same person and I were at this storage facility at the same time, were they able to point Mark out as the person who gave them the password/code. Mark then went on to over exaggerate small situations that I had possibly been wrong in, yet other uhaul customers were doing the same thing. He began speaking to me rudely, threatening to kick me out and ultimately only allowing me access during business hrs, locking my storage units with uhaul locks. This posed a problem for me because I work nights at times and daylight hours were hard for me to work around those restrictions. When my account was restricted I continued to be charged a $10 24hr access fee for months. When I was charged incorrectly for various reasons throughout my stay, he would not correct the error and locked my account to where only him and John, his manager, had access to making any changes or adjustments on my accountI. He took my photo on a cell phone without my permission, assuming I was doing something wrong. And I was NOT! I was infact working very hard to clean up a mess during the moving process where shampoo got all over a box and its entire contents.I feel like it is a complete violation of uhauls policy, if not against the law for a manager or supervisor to give out the code to someone who is not authorized on any account, nor are they an account holder bound by a contract with U-Haul. I have made a formal complaint with U-Haul corporate.

Amanda C.  |  Overall Experience 
Rating:
5.0

Both John and Mark provided excellent customer service!!!

Angelo M.  |  Overall Experience 
Rating:
5.0

They went above and beyond helpful... Treated me more like family than a costomer. Awesome staff. Wonderful people. I will always use this facility even if it's not close by. Thank you all!!

Debra M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon O.  |  First Impressions 
Rating:
5.0

Friendly, helpful, knowledgeable staff. Work with me on my needs.

Ross C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rene M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sondra D.  |  Overall Experience 
Rating:
5.0

Once again a fantastic storage experience. Seriously, I will go far out of my way to store my items here anytime the need arises. Always have a truck available, great staff, facilities are clean and well maintained.

Josh C.  |  Overall Experience 
Rating:
5.0

Great place very helpful and understanding I wouldn’t find no other place like this. Thank you Manager McDonald for you service very much appreciated!

miguel r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Liam H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathy G.  |  Overall Experience 
Rating:
5.0

Very well run and clean place.

kevin l.  |  Overall Experience 
Rating:
5.0

It would be a huge help if you answered your phone rather than sending it to the U-Haul main number. It causes delays, misinformation and wasted time waiting on a representative - who usually can not address the issues in questions.

paul l.  |  Overall Experience 
Rating:
4.0

The staff at this location made everything easier. During times of great upheaval, the people here were very understanding and patient. Amma, the service rep that helped, was fantastic and so was the manager team of John and Mark. Will use this location again ASAP 😎

Anthony A.  |  Overall Experience 
Rating:
5.0

I was a little confused about having to arm and disarm the security on my unit. I did not realize I had to enter a code until I tried to access my unit a few days after check-in and an alarm went off. That was the only small issue I've had, and it was clarified when I asked about it at the front. The facility is extremely clean and the staff have been very helpful anytime I've had questions or needed to buy something from the store.

Eric G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Virginia A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deirdre R.  |  Overall Experience 
Rating:
5.0

John McDonald and his team are amazing. I’ve been a frequent renter of large and small trucks. I would like to thank everyone that works in that office. John has an amazing team. I believe other locations could learn a thing or two from how “these guys & gals “ run things. Just saying So thank you. Chris Allen

Christopher A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Penni H.  |  First Impressions 
Rating:
5.0

The employees here are very helpful. Storage is clean and easy to move in. Wish they had rv and boat storage.

Anthony A.  |  First Impressions 
Rating:
5.0

The manager is always very helpful. It’s a great facility, but it would be nothing without him.

Daniel H.  |  Overall Experience 
Rating:
5.0

The only issue was the ladies rest room, it was out of paper towels the whole day.

Deborah D.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Greg C.  |  First Impressions 
Rating:
5.0

John was extremely helpful and always available for questions and planning a move. We look forward to any trips to Sherwood and I will certainly be stopping by to tell him hello. I trusted his information and it never failed me. If I ever need you again. I will be asking him for information first. Thank John for mr please.

Lucas M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianna J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel B.  |  Overall Experience 
Rating:
5.0

Good experience. I'd use it again.

MONTE O.  |  Overall Experience 
Rating:
5.0

The gentleman that helped me was so helpful and informative . Made the task easy.

Wilda N.  |  First Impressions 
Rating:
5.0

John was very professional and efficient.

Glenn E.  |  First Impressions 
Rating:
5.0

One of the best customer experiences I have ever had. An extremely well-run facility. Wonderful staff.

Tim T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda P.  |  Overall Experience 
Rating:
5.0

Love the cardboard cut out of a security guard by my unit, it’s so funny! Makes me laugh. Easy process and totally painless. It’s great that carts are available for use.

Gabriela N.  |  Online Move In 
Rating:
5.0

Very happy with Uhaul, especially the Sherwood location. The staff is always helpful. If you need a great storage unit, I cannot recommend these guys enough.

SCOTT C.  |  Overall Experience 
Rating:
5.0

The manager and staff were so nice to do business with. Very professional. Would highly recommend the Sherwood storage and uhaul.

Marilyn V.  |  Overall Experience 
Rating:
5.0

Lake Havasu City area U-Haul availability was terrible. Reserved truck/and transport then they said customer is keeping. 2nd attempt same thing. 3rd attempt had to drive 3 1/2 hours one way to pick up a smaller truck a day later. Not happy. Sherwood facility was good experience.

dennis d.  |  First Impressions 
Rating:
5.0

Thank you for making it fast, easy, affordable and With access to my belongings on my time.

Dawn-Marie G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy & Kevin G.  |  Overall Experience 
Rating:
5.0

Thank you for a great service.

Karolina S.  |  Overall Experience 
Rating:
5.0

John and team were outstanding. A true best of classs Uhaul experience. Thank you.

Darko S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marilyn V.  |  First Impressions 
Rating:
5.0

Our needs changed so we had to switch to a unit with drive up access, otherwise we would have stayed with Uhaul.

Amy J.  |  Overall Experience 
Rating:
4.0

Only issue was when I arrived to empty my unit bottom side had been pushed or kicked in and a nearby box could have been accessed. It wasn’t, thankfully, but I don’t know how long it had been damaged as I hadn’t been there in at least 3 mo due to COVID.

Debra L.  |  Overall Experience 
Rating:
5.0

All went well, except for self check-in on internet which I was not able to complete on line.

GEORGE G.  |  First Impressions 
Rating:
5.0

Absolutely love to use this haul place to rent trucks and now store some of my sons college stuff. My only frustration was with he truck rental where I only had a little over a 1/3 tank so I needed to get some gas on my way to corvallis and then some more before returning. I would prefer to start with a full tank so I can just fill it back up one time without guessing how much so I can return it with the same amount.

David M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WAYNE L.  |  First Impressions 
Rating:
5.0

John went above and beyond to help us sign up for our unit and was super informative on how to navigate our way to the unit. It was the best experience I've had so far with renting a storage unit! Thank you.

Josephine Y.  |  Online Move In 
Rating:
5.0

Aside from an initial misunderstanding when my debit card expiration date passed and didn't realize I needed to update them, so I switched to checking account withdrawal, it was all good.

KAREN H.  |  Overall Experience 
Rating:
5.0

The staff at the establishment was friendly and helpful. I would definitely recommend it to my friends and family.

John D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sondra D.  |  First Impressions 
Rating:
5.0

I had literally less than 24 hours to get down to OR get my daughter off campus at George Fox University. This location was not only local but very friendly an easy to work with once Covid19 shut everything down. They made a tense situation very calm and were so helpful. they understood the local panic and made suggestions that suited us for storage. As a family we agreed they and Uhaul in general will keep our business in the future. UHaul was the first storage company to see the need for storage and offer up first month free for college students. They were weeks ahead of any other similar businesses.

anthony s.  |  Overall Experience 
Rating:
5.0

One of the best customer service experiences I’ve had in a long time. I forget the gentleman who assisted me, but he was incredibly kind and helpful. Y’all are lucky to have someone like that.

AUSTIN V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

doug r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa T.  |  Overall Experience 
Rating:
5.0

Everything was explained when I was taken on a tour. When I brought a load for storage I knew exactly what needed to be done to enter and exit. Everyone was pleasant and helpful which made me feel comfortable to be there.

DONNA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Craig S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN M.  |  First Impressions 
Rating:
5.0

What a great experience storing at Sherwood U-Haul! Facility is clean and I felt my belongings were safe and secure there.

SAMANTHA N.  |  Overall Experience 
Rating:
5.0

Good customer service

Rafael C.  |  First Impressions 
Rating:
5.0

Smooth move-in process! Great prices!

cindy a.  |  First Impressions 
Rating:
5.0

Facilities are in great shape, staff was always pleasant and helpful, equipment inventory is conducive to getting lots of work done! Kudos to the team for a "well oiled machine".

WILLIAM H.  |  Overall Experience 
Rating:
5.0

The online moving process was so easy! Took only a few minutes. The facility itself was so clean and affordable!

Shannon M.  |  Online Move In 
Rating:
5.0

Staff made are move easy and the manager was very friendly and understanding of my first time renting a storage unit. The unit was clean and ready to go when we arrived.

lorie h.  |  First Impressions 
Rating:
5.0

Great place! Will use again if I ever need this kind of service again.

PATRICK D.  |  Overall Experience 
Rating:
5.0

storage manager, Mark is so jolly! Just hilarious! The loading docks, elevator and hours of access are perfect for my budget and schedule. Got my first month free and didn't even ask for it!

JOHN M.  |  First Impressions 
Rating:
5.0

great

jesse g.  |  Overall Experience 
Rating:
5.0

Surprisingly a great experience based on others past.

Bruce J.  |  First Impressions 
Rating:
5.0

Everyone was helpful.

Eric H.  |  Overall Experience 
Rating:
1.0

I rented a unit for 5+ years and every month like clockwork the assistant manager would call me harassing me for rent when I paid it online every month. Never would I recommend this facility.

PAYNE H.  |  Overall Experience 
Rating:
5.0

I’ve used U-haul storage and moving at multiple locations and this Tualatin-Sherwood location was the best overall. The manager and her staff were friendly and made me feel like a valued customer.

Victoria L.  |  Overall Experience 
Rating:
5.0

What a great storage experience! Thank you Sherwood U-Haul!

Amber Y.  |  Overall Experience 
Rating:
2.0

The signs say a 10x10 for 114.95 heated.. They wouldnt honor that. Also i needed a unit close to elevators due to disabilities and they gave one clear over on the other side of the grounds upstairs.

Debra M.  |  First Impressions 
Rating:
5.0

Amber was extremely knowledgeable and helpful. We received excellent service with everything we wanted.

Robert M.  |  First Impressions 
Rating:
4.0

Quick and efficient. Loved the online reservation!

Fran B.  |  First Impressions 
Rating:
5.0

The storage facility was very neat and clean with convenient restrooms inside. The staff were very courteous and helpful in ensuring that everything was satisfactory.

david p.  |  Overall Experience 
Rating:
5.0

Bother Antonio and Amber are amazing managers! They bust their butts to keep that place running!

JEFFREY G.  |  Overall Experience 
Rating:
5.0

We had a unit for three years and never had any issues with U-haul. Finally got a big enough shed for our downsized home that everything now fits here on our lot. Good rates, clean. Thank you.

Joyce A.  |  Overall Experience 
Rating:
5.0

Best storage place ever!!

Linda M.  |  Overall Experience 
Rating:
5.0

Amber, is and excellent manager, very customer friendly and professional at all times!!!

Angelo M.  |  Overall Experience 
Rating:
4.0

Helpful staff.

Lisa W.  |  First Impressions 
Rating:
5.0

The staff was spot on and very helpful. Very clean and well kept facility.

Lee H.  |  Overall Experience 
Rating:
5.0

Excellent experience for us!! Convenient, accessible and secure. Staff helpful when needed. Also reasonable prices for longer term renters.

edward l.  |  Overall Experience 
Rating:
5.0

Very clean facility.

Michelle B.  |  First Impressions 
Rating:
5.0

Very good customer service and worked with me on my move in date and truck rental. 5 stars

TONYA C.  |  First Impressions 
Rating:
3.0

Units being divided made difficulty storing.

Alicia S.  |  Overall Experience 
Rating:
5.0

Thank you for an enjoyable experience.

Ann I.  |  Overall Experience 
Rating:
5.0

Manager Amber is the BEST!!!

CHERIE G.  |  Overall Experience 
Rating:
5.0

when i didnt end up liking unit chosen they let my bf help me (authorized entry) cause i was at work. All staff very friendly helpful and just great people!! Keep them around they do great job

Jennifer M.  |  First Impressions 
Rating:
5.0

Great facility. Clean, secure, indoor, climate control… and I love that there is a place to put donation items that others can take from.

Monica D.  |  Overall Experience 
Rating:
5.0

nice place

MICHAEL C.  |  First Impressions 
Rating:
4.0

The woman (Rachel) was extremely helpful and informative with the entire process. I would recommend using your U-Haul facilities for any storage needs.

Neal M.  |  First Impressions 
Rating:
5.0

Amber dropped everything to assist me and get me taken care of. Sheer professionalism and excellent service. She put me at ease due to my rowdy toddler acting up, and didn’t make me feel unwelcome.

Nicholas G.  |  First Impressions 
Rating:
5.0

Superb "product" at a terrific price! Mark Hansen is the best!

Tim T.  |  First Impressions 
Rating:
5.0

Thank you

DANA B.  |  Overall Experience 
Rating:
4.0

little bit of confusion when checking in but overall good service, very clean facility

Charles B.  |  First Impressions 
Rating:
5.0

The GM was the one to set up my storage unit account. Very friendly and personable. So far all the staff I have had contact with have been helpful and understanding.

JESSIE M.  |  First Impressions 
Rating:
5.0

Great facility and friendly staffs.

molly n.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. The storage facilities are very clean and well thought out. My overall experience was very positive and helped to make the burden of moving more palatable.

david p.  |  First Impressions 
Rating:
5.0

nice place

Jim M.  |  Overall Experience 
Rating:
1.0

ALL of my belongings are sitting in the hallway at Uhaul, Unit was not left unlocked for me. Manager couldn't come in to unlock. I had already paid the mover to help me unload. BAD situation.

Ashley T.  |  First Impressions 
Rating:
5.0

The first several questions don't apply to me as I didn't go into the facility. Everything else was good. I do want to thank you for fitting me in for delivery on very short notice. It saved me cash

jeanna d.  |  Overall Experience 
Rating:
5.0

It was a fairly busy Sunday afternoon but the staff seemed to multi task well. Was able to secure a storage unit, unload and then return the truck. We drove from south of LA so we were tired and done.

Fred S.  |  First Impressions 
Rating:
5.0

Freaking awesome...... period

MARK H.  |  First Impressions 
Rating:
4.0

Good place, good people rented there for years

RICHARD B.  |  Overall Experience 
Rating:
5.0

It was helpful to have this place to keep stuff while we moved. We had the 24 hr access which we used most every time we needed to go in. Very convinient.

Savannah Gomm & N.  |  Overall Experience 
Rating:
5.0

Thank You... Your staff was always nice and very professional. Facility was always clean and organized...

CARLOS J.  |  Overall Experience 
Rating:
2.0

Had to take issue to corporate before issue was resolved with an adequate solution

Aida R.  |  Overall Experience 
Rating:
5.0

Like the indoor storage. Great facility

DANIELLE I.  |  Overall Experience 
Rating:
5.0

Would definitely recommend.

rogelio c.  |  Overall Experience 
Rating:
5.0

Excellent

carey g.  |  Overall Experience 
Rating:
5.0

A great professional operation. Really appreciate this business resource in my community.

James W.  |  Overall Experience 
Rating:
5.0

Very helpful getting me the things I needed

jennifer k.  |  Reservation 
Rating:
4.0

Everything was great with the exception on the autopay sometimes not taking out on the day requested. There is more but I will try to type better

JERRY R.  |  Overall Experience 
Rating:
5.0

Awesome!

Amber G.  |  Overall Experience 
Rating:
5.0

??

Kathy G.  |  Reservation 
Rating:
5.0

The storage facility and its staff are excellent. If I call and they are unable to answer (meaning that I get re-routed to the sub-par answering service), they always call back to follow up!

Bill H.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff and a nice facility

Kelly M.  |  Reservation 
Rating:
5.0

Very responsive and helpful

Marvin O.  |  Reservation 
Rating:
5.0

Great storage facility and staff was very helpful.

Mike & Deb W.  |  Overall Experience 
Rating:
5.0

Never any problems and the facility was always clean.

MANNETTE F.  |  Overall Experience 
Rating:
5.0

I was very pleased with the staff, both at the front desk, as well as the fact that I was called and advised that I had not locked my unit securely. I appreciated that, very much.

PATTY B.  |  Overall Experience 
Rating:
5.0

I did not see facility. They were responsible for storage/delivery of my U-boxes-they did an excellent job! Boxes in great shape! Delivery and pick up of boxes was done at time said. Great job!

susan m.  |  Overall Experience 
Rating:
5.0

Great help. Good deal compared to other companies.

Elizabeth Suzanne J.  |  Overall Experience 
Rating:
4.0

n/a

Youngbok K.  |  Overall Experience 
Rating:
5.0

thanks to all the staff .. this was a quick convenient solution for me.

ROXANNE S.  |  Overall Experience 
Rating:
5.0

Quick efficient and friendly staff

ANGELA M.  |  Reservation 
Rating:
5.0

Really appreciate the warm clean bldg where my storage unit was. Also that it was well lit.

Elma C.  |  Overall Experience 
Rating:
5.0

Loved the facilty and the carts!!!! Employees are efficient and super friendly

angela M.  |  Overall Experience 
Rating:
5.0

I have used u-haul for years. This is one of the best in the business. Security excellent, cleanliness excellent. Personnel always willing to go the extra mile to insure your satisfaction.

Roger E.  |  Overall Experience 
No reviews have been submitted for this location.

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