Customer Reviews for U-Haul Storage of Sherwood

4527 reviews

13921 SW Tualatin-Sherwood Rd   Sherwood, OR 97140
(Entrance is just West of Oregon St)

(503) 925-6443

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(503) 925-6443

13921 SW Tualatin-Sherwood Rd
Sherwood, OR 97140
(Entrance is just West of Oregon St)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Have used Sherwood U-Haul 4 or 5 times. They are always very friendly and fast. Equipment is always in great condition.

JOSEPH KEITH C. 
Rating:
5.0

Customer did not leave a comment.

DAMODHARAN C. 
Rating:
4.0

Customer did not leave a comment.

Adam D. 
Rating:
5.0

Customer did not leave a comment.

JOANIE LANI A. 
Rating:
4.0

The agent was friendly and helpful. The assigned trailer was still dirty from the previous user, but we did not have time to get reassigned a different trailer so we took it as is. We brought it back cleaner than we got it.

Brian Z. 
Rating:
5.0

I couldn’t have had a better storage unit experience! The manager was amazing, too: understanding, knowledgeable and helpful. Every interaction went smoothly!

joelle m.  |  Overall Experience 
Rating:
5.0

The store and truck were both very clean and the employee, Jennifer, was very cheerful, friendly, and helpful. Excellent experience with my rental!

JENNIFER ANN WOL W. 
Rating:
5.0

The location was fine. The employees were fine. But there's an internal disconnect! We reserved our vehicle over the phone and we were told we could pick up at 6pm with our phone Ap only to be called the next day, (after we paid for everything) and be told that location doesn't offer after hours pick up so we had to drive 40 minutes to pick up the truck. That was annoying on our part but what was worse was when we were called the day we were moving and told the drop off location that we paid over 100 more to drop off at can't accept a 26' truck. We had just spent all day as y moving and now we're told we have to drive an hour away to drop off the truck! In the end we basically refused and were approved to drop it off where we originally paid to drop it off and they had plenty of room!

Royal S. 
Rating:
5.0

Customer did not leave a comment.

Warren N. 
Rating:
5.0

Staff was very friendly and the entire rental and return went smoothly.

CARL GEORGE R. 
Rating:
5.0

Customer did not leave a comment.

Dan R. 
Rating:
5.0

Nice people

JAY MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

THOMAS T. 
Rating:
5.0

I don't remember who was there but she was very helpful and had a great attitude, friendly, personable made the easy and pleasant She also helped when dropping off. Great customer service

MICHAEL SEAN B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY DAVID M. 
Rating:
5.0

I do not remember being told about a cleaning fee after drop off. Although it was a small fee, it would have been nice to know that there was an additional fee.

Sean G. 
Rating:
5.0

There was no damage on the truck, but perhaps the previous renter had driven through some mud which was splashed onto the front doors. I asked a UHaul representative about that and was advised it was not an issue.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

KENNETH W. 
Rating:
5.0

Good customer service and the equipment met my needs

Michael S. 
Rating:
5.0

Thank goodness for the drop off location redeeming the company for me. The employee who checked me in came up to me as I was checking the truck in and asked if I needed help and actually completed the check in for me. He was extremely friendly and helpful!

Amanda M. 
Rating:
5.0

Customer did not leave a comment.

Jad L. 
Rating:
5.0

Customer did not leave a comment.

Brad H. 
Rating:
5.0

Everything was great!

Corey B.  |  Overall Experience 
Rating:
5.0

Absolutely love to rent from this facility when I need a rental truck. Everyone on the team there is awesome. John. Mark. Jennifer. Amanie They are the greatest group of people I've ever come across at any U-Haul location

Christopher A. 
Rating:
4.0

Customer did not leave a comment.

DEBORAH ANN P. 
Rating:
5.0

I forget her name (apologize) - but the young lady that helped me was great. Thanks!

MARK D. 
Rating:
5.0

Excellent customer service!

cole C. 
Rating:
5.0

The drop off was a little awkward... we dropped after hours, and had no idea where to actually park the truck.

ABIGAIL KATHERYN F. 
Rating:
5.0

Attendant (John) went out of his way to patiently show me the facility and options.

vincent r.  |  First Impressions 
Rating:
5.0

Clean and sanitized. Easiest return ever. Friendly and efficient staff.

Heather Q. 
Rating:
5.0

General Manager had infinite patience as I stumbled through my move. Staff were friendly and knowledgeable. Recommend.

LINDSAY LEE B. 
Rating:
5.0

The two girls working the counter were very helpful and personable, I don't remember their names.

CLARK ALLEN S. 
Rating:
5.0

Customer did not leave a comment.

ALICIA B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER PHIL A. 
Rating:
5.0

Maybe put what space your rental vehicle is in? Other than that loved my experience!

Jennifer R. 
Rating:
5.0

Third time using this location and it went great again! From the online reservation to the in person pick up and return! I will keep recommending this uhaul business!

RENAE M. 
Rating:
5.0

Customer did not leave a comment.

larual R. 
Rating:
5.0

This group does a great job.

BERNARD RAYMOND S. 
Rating:
5.0

Customer did not leave a comment.

FRANK GEORGE R. 
Rating:
1.0

Explain the cost of $19,99¢ Van Turned into 70bucks

JOSEPHEART J. 
Rating:
2.0

We were given the wrong truck and then told it would be OK. That truck had zero gas in it and was dirty. We did finally get the correct vehicle which was clean and gassed correctly. We asked about the drop off location letting us keep a vehicle there for transportation after truck return but she did not even offer to contact them to determine the answer.

LUIGI R. 
Rating:
5.0

Customer did not leave a comment.

BILL L. 
Rating:
5.0

Customer did not leave a comment.

steven E. 
Rating:
4.0

The woman that helped me was friendly, competent and expedited the process. All of the above are appreciated.

JASON S. 
Rating:
5.0

Nicely done Sherwood. You made truck rental quick and easy. Thank you!

MICHAEL RONALD P. 
Rating:
5.0

This is my 'go to' point of contact for anything uhaul. Friendly, helpful employees who are on the ball and get things done quickly and efficiently.

KEVIN CHARLES G. 
Rating:
5.0

Customer did not leave a comment.

joseph N. 
Rating:
5.0

Customer did not leave a comment.

ANGELA N. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY RAYMOND B. 
Rating:
4.0

Customer did not leave a comment.

CHARLES G. 
Rating:
5.0

My son-in-law has used this U-Haul facility and highly recommended that I give it a try. I can't say enough about the quality or the service. Amanda was very helpful and knowledgeable and the gal (I apologize, I can't remember her name began with an A) checked my vehicle in and was efficient and courteous. The entire rental was easy and flawless. I would highly recommend!

Jacob Z. 
Rating:
5.0

Customer did not leave a comment.

SUSAN W. 
Rating:
5.0

Your Sherwood, Oregon office has grown with the expanding community needs but is still able to maintain that personal touch. Continue to provide great service !

CLYDE HOWARD R. 
Rating:
5.0

Customer did not leave a comment.

Dallas M. 
Rating:
5.0

Customer did not leave a comment.

FRANCES A. 
Rating:
3.0

Self drop off was easyish

Ryan A. 
Rating:
5.0

Absolutely the best service ever!

ROBIN K. 
Rating:
5.0

The whole staff is great to work with, this is my go to location

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Marc C. 
Rating:
5.0

C/S was already unhooking trailer before I even got out of the truck from backing in.

RICHARD LEE D. 
Rating:
5.0

Customer did not leave a comment.

Benjamin M. 
Rating:
5.0

These guys were awesome - from checkout to check in. I've never had such a smooth and quick transaction!

RYAN S. 
Rating:
5.0

Customer did not leave a comment.

JASON ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

Jim D. 
Rating:
5.0

My belongings were stored for several years and I always felt they were safe and secure!

Robin A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Debrah A.  |  First Impressions 
Rating:
5.0

great customer service

Gary S.  |  First Impressions 
Rating:
5.0

I will be back soon for another rental.

SCOT RICHARD G. 
Rating:
5.0

Great service on both ends of the rental

JOSEPH MICHAEL J. 
Rating:
2.0

Mark the manager and or supervisor gave my password / code to a person who paid for a unit but was not currently on any contract within the facility. Allowing that person access to the facility, this person then broke into my storage unit and took my safe containing jewlery,, my tools and anything else valuing approximately $5000 o4 more. I later was able to negotiate most of it back since I know this person and this person felt that I owed them personally. When I made the complaint and asked Mark about this he played dumb to the situation and lied to me about it. It wasn't until this same person and I were at this storage facility at the same time, were they able to point Mark out as the person who gave them the password/code. Mark then went on to over exaggerate small situations that I had possibly been wrong in, yet other uhaul customers were doing the same thing. He began speaking to me rudely, threatening to kick me out and ultimately only allowing me access during business hrs, locking my storage units with uhaul locks. This posed a problem for me because I work nights at times and daylight hours were hard for me to work around those restrictions. When my account was restricted I continued to be charged a $10 24hr access fee for months. When I was charged incorrectly for various reasons throughout my stay, he would not correct the error and locked my account to where only him and John, his manager, had access to making any changes or adjustments on my accountI. He took my photo on a cell phone without my permission, assuming I was doing something wrong. And I was NOT! I was infact working very hard to clean up a mess during the moving process where shampoo got all over a box and its entire contents.I feel like it is a complete violation of uhauls policy, if not against the law for a manager or supervisor to give out the code to someone who is not authorized on any account, nor are they an account holder bound by a contract with U-Haul. I have made a formal complaint with U-Haul corporate.

Amanda C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

Bryan F. 
Rating:
5.0

Both John and Mark provided excellent customer service!!!

Angelo M.  |  Overall Experience 
Rating:
1.0

I rented a truck from you guys on Sunday, the 21st. After using my truck, I returned it. Upon cleaning the truck, I found a loaded firearm underneath the driver seat. A LOADED FIREARM! I called Wilsonville Police and had them come pick up the firearm since I returned the truck after hours. I honestly do not know what to say. My 4 year old daughter could have picked up that firearm and shot herself in the head. I am not sure whether to call a lawyer or the press. I am going to ask the police for an official report and hang on to this information. I would like a full refund on the uhaul for this inexcusable event. If your employees would have done their job, they would have cleaned and found the loaded firearm before letting me use it. I really hope that it did not belong to any of your employees, because that could get you guys in a lot more trouble. I am looking forward to speaking with someone regarding this. My name is Matthew Sala and can be reached at 5039643991.

MATTHEW MICHAEL S. 
Rating:
5.0

Service was exceptional. Welcomed as I arrived clear safety protocol apparent. Everything was perfect and I have rented at this location many many times and always impressed. We will be back again and will send my friends.

MICHAEL ALAN W. 
Rating:
5.0

Customer did not leave a comment.

Bernard S. 
Rating:
5.0

The workers were upbeat and happy.

Lee G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

They went above and beyond helpful... Treated me more like family than a costomer. Awesome staff. Wonderful people. I will always use this facility even if it's not close by. Thank you all!!

Debra M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

SANDRA B. 
Rating:
5.0

Customer did not leave a comment.

ALAN M. 
Rating:
5.0

Customer did not leave a comment.

Aaron C. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
4.0

Customer did not leave a comment.

Christy C. 
Rating:
3.0

Customer did not leave a comment.

STEVEN PAUL H. 
Rating:
5.0

Thank you so much

SALAH MAHDI SALI S. 
Rating:
5.0

Maybe have the sales associate go out to the vehicle with me instead of just telling me where it is. This didn't create a problem, but you asked.

STEVEN MARK F. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
5.0

This location was very helpful with some of my other equipment needs. Very friendly staff.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR S. 
Rating:
3.0

Customer did not leave a comment.

Ejiro I. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY PAUL O. 
Rating:
4.0

Customer did not leave a comment.

Connie W. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP GEORGE O. 
Rating:
5.0

Customer did not leave a comment.

THOMAS O. 
Rating:
5.0

Customer did not leave a comment.

Sunshine J. 
Rating:
3.0

Drop key area was full of water. Walked key inside.

Sunshine F. 
Rating:
5.0

Customer did not leave a comment.

CATHY H. 
Rating:
4.0

We were initially led to believe that we would be picking up the truck at the closest Uhaul location to our home in Wilsonville, EcoShuttle at 25500 SW Grahams Ferry Rd. in Sherwood, OR. After we were told we had the truck rented, we were then told that we would have to pick it up at the location in Sherwood on Tualatin-Sherwood Road. It felt like a bit of a "bait-and-switch". We will not be working with the folks at the EcoShuttle location again! It also took several calls to set up the rental there. At the other end of the spectrum, when we did got to U-haul Storage of Sherwood at 13921 SW Tualatin-Sherwood Rd Sherwood, OR, they were fantastic to work with!

ERIC H. 
Rating:
5.0

This was my first experience with U-Haul and the professional service team made sure I had everything I needed before and after the move. The vehicle was clean and well maintained. I downloaded the U-Haul app and found this very helpful.

Aaron H. 
Rating:
5.0

They have fast and friendly service.

TYLER JAMES C. 
Rating:
5.0

Customer did not leave a comment.

GENE L. 
Rating:
5.0

Very professional. Quick to check out equipment. We'll run location. Thank you

RONALD WAYNE H. 
Rating:
5.0

Customer did not leave a comment.

Fable T. 
Rating:
5.0

Maybe make it a little easier to figure out which entrance to use. Was not a big deal.

RANDAL JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

Shannon O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allen G. 
Rating:
5.0

Great crew and customer service 100%!!!!!

JEANNE MARIE H. 
Rating:
5.0

Friendly, helpful, knowledgeable staff. Work with me on my needs.

Ross C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rene M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sondra D.  |  Overall Experience 
Rating:
5.0

Once again a fantastic storage experience. Seriously, I will go far out of my way to store my items here anytime the need arises. Always have a truck available, great staff, facilities are clean and well maintained.

Josh C.  |  Overall Experience 
Rating:
5.0

Great place very helpful and understanding I wouldn’t find no other place like this. Thank you Manager McDonald for you service very much appreciated!

miguel r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Liam H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathy G.  |  Overall Experience 
Rating:
5.0

Very well run and clean place.

kevin l.  |  Overall Experience 
Rating:
5.0

It would be a huge help if you answered your phone rather than sending it to the U-Haul main number. It causes delays, misinformation and wasted time waiting on a representative - who usually can not address the issues in questions.

paul l.  |  Overall Experience 
Rating:
4.0

The staff at this location made everything easier. During times of great upheaval, the people here were very understanding and patient. Amma, the service rep that helped, was fantastic and so was the manager team of John and Mark. Will use this location again ASAP 😎

Anthony A.  |  Overall Experience 
Rating:
5.0

I was a little confused about having to arm and disarm the security on my unit. I did not realize I had to enter a code until I tried to access my unit a few days after check-in and an alarm went off. That was the only small issue I've had, and it was clarified when I asked about it at the front. The facility is extremely clean and the staff have been very helpful anytime I've had questions or needed to buy something from the store.

Eric G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Virginia A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deirdre R.  |  Overall Experience 
Rating:
5.0

John McDonald and his team are amazing. I’ve been a frequent renter of large and small trucks. I would like to thank everyone that works in that office. John has an amazing team. I believe other locations could learn a thing or two from how “these guys & gals “ run things. Just saying So thank you. Chris Allen

Christopher A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Penni H.  |  First Impressions 
Rating:
5.0

The employees here are very helpful. Storage is clean and easy to move in. Wish they had rv and boat storage.

Anthony A.  |  First Impressions 
Rating:
5.0

The manager is always very helpful. It’s a great facility, but it would be nothing without him.

Daniel H.  |  Overall Experience 
Rating:
5.0

The only issue was the ladies rest room, it was out of paper towels the whole day.

Deborah D.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Greg C.  |  First Impressions 
Rating:
5.0

John was extremely helpful and always available for questions and planning a move. We look forward to any trips to Sherwood and I will certainly be stopping by to tell him hello. I trusted his information and it never failed me. If I ever need you again. I will be asking him for information first. Thank John for mr please.

Lucas M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianna J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel B.  |  Overall Experience 
Rating:
5.0

Good experience. I'd use it again.

MONTE O.  |  Overall Experience 
Rating:
5.0

The gentleman that helped me was so helpful and informative . Made the task easy.

Wilda N.  |  First Impressions 
Rating:
5.0

John was very professional and efficient.

Glenn E.  |  First Impressions 
Rating:
5.0

One of the best customer experiences I have ever had. An extremely well-run facility. Wonderful staff.

Tim T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda P.  |  Overall Experience 
Rating:
5.0

Love the cardboard cut out of a security guard by my unit, it’s so funny! Makes me laugh. Easy process and totally painless. It’s great that carts are available for use.

Gabriela N.  |  Online Move In 
Rating:
5.0

Very happy with Uhaul, especially the Sherwood location. The staff is always helpful. If you need a great storage unit, I cannot recommend these guys enough.

SCOTT C.  |  Overall Experience 
Rating:
5.0

The manager and staff were so nice to do business with. Very professional. Would highly recommend the Sherwood storage and uhaul.

Marilyn V.  |  Overall Experience 
Rating:
5.0

Lake Havasu City area U-Haul availability was terrible. Reserved truck/and transport then they said customer is keeping. 2nd attempt same thing. 3rd attempt had to drive 3 1/2 hours one way to pick up a smaller truck a day later. Not happy. Sherwood facility was good experience.

dennis d.  |  First Impressions 
Rating:
5.0

Thank you for making it fast, easy, affordable and With access to my belongings on my time.

Dawn-Marie G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy & Kevin G.  |  Overall Experience 
Rating:
5.0

Thank you for a great service.

Karolina S.  |  Overall Experience 
Rating:
5.0

John and team were outstanding. A true best of classs Uhaul experience. Thank you.

Darko S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marilyn V.  |  First Impressions 
Rating:
5.0

Our needs changed so we had to switch to a unit with drive up access, otherwise we would have stayed with Uhaul.

Amy J.  |  Overall Experience 
Rating:
4.0

Only issue was when I arrived to empty my unit bottom side had been pushed or kicked in and a nearby box could have been accessed. It wasn’t, thankfully, but I don’t know how long it had been damaged as I hadn’t been there in at least 3 mo due to COVID.

Debra L.  |  Overall Experience 
Rating:
5.0

All went well, except for self check-in on internet which I was not able to complete on line.

GEORGE G.  |  First Impressions 
Rating:
5.0

Absolutely love to use this haul place to rent trucks and now store some of my sons college stuff. My only frustration was with he truck rental where I only had a little over a 1/3 tank so I needed to get some gas on my way to corvallis and then some more before returning. I would prefer to start with a full tank so I can just fill it back up one time without guessing how much so I can return it with the same amount.

David M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WAYNE L.  |  First Impressions 
Rating:
5.0

John went above and beyond to help us sign up for our unit and was super informative on how to navigate our way to the unit. It was the best experience I've had so far with renting a storage unit! Thank you.

Josephine Y.  |  Online Move In 
Rating:
5.0

Aside from an initial misunderstanding when my debit card expiration date passed and didn't realize I needed to update them, so I switched to checking account withdrawal, it was all good.

KAREN H.  |  Overall Experience 
Rating:
5.0

The staff at the establishment was friendly and helpful. I would definitely recommend it to my friends and family.

John D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sondra D.  |  First Impressions 
Rating:
5.0

I had literally less than 24 hours to get down to OR get my daughter off campus at George Fox University. This location was not only local but very friendly an easy to work with once Covid19 shut everything down. They made a tense situation very calm and were so helpful. they understood the local panic and made suggestions that suited us for storage. As a family we agreed they and Uhaul in general will keep our business in the future. UHaul was the first storage company to see the need for storage and offer up first month free for college students. They were weeks ahead of any other similar businesses.

anthony s.  |  Overall Experience 
Rating:
5.0

One of the best customer service experiences I’ve had in a long time. I forget the gentleman who assisted me, but he was incredibly kind and helpful. Y’all are lucky to have someone like that.

AUSTIN V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

doug r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa T.  |  Overall Experience 
Rating:
5.0

Everything was explained when I was taken on a tour. When I brought a load for storage I knew exactly what needed to be done to enter and exit. Everyone was pleasant and helpful which made me feel comfortable to be there.

DONNA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Craig S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN M.  |  First Impressions 
Rating:
5.0

What a great experience storing at Sherwood U-Haul! Facility is clean and I felt my belongings were safe and secure there.

SAMANTHA N.  |  Overall Experience 
Rating:
5.0

Good customer service

Rafael C.  |  First Impressions 
Rating:
5.0

Smooth move-in process! Great prices!

cindy a.  |  First Impressions 
Rating:
5.0

Facilities are in great shape, staff was always pleasant and helpful, equipment inventory is conducive to getting lots of work done! Kudos to the team for a "well oiled machine".

WILLIAM H.  |  Overall Experience 
Rating:
5.0

The online moving process was so easy! Took only a few minutes. The facility itself was so clean and affordable!

Shannon M.  |  Online Move In 
Rating:
5.0

Staff made are move easy and the manager was very friendly and understanding of my first time renting a storage unit. The unit was clean and ready to go when we arrived.

lorie h.  |  First Impressions 
Rating:
5.0

Great place! Will use again if I ever need this kind of service again.

PATRICK D.  |  Overall Experience 
Rating:
5.0

storage manager, Mark is so jolly! Just hilarious! The loading docks, elevator and hours of access are perfect for my budget and schedule. Got my first month free and didn't even ask for it!

JOHN M.  |  First Impressions 
Rating:
5.0

great

jesse g.  |  Overall Experience 
Rating:
5.0

Surprisingly a great experience based on others past.

Bruce J.  |  First Impressions 
Rating:
5.0

Everyone was helpful.

Eric H.  |  Overall Experience 
Rating:
1.0

I rented a unit for 5+ years and every month like clockwork the assistant manager would call me harassing me for rent when I paid it online every month. Never would I recommend this facility.

PAYNE H.  |  Overall Experience 
Rating:
5.0

I’ve used U-haul storage and moving at multiple locations and this Tualatin-Sherwood location was the best overall. The manager and her staff were friendly and made me feel like a valued customer.

Victoria L.  |  Overall Experience 
Rating:
5.0

What a great storage experience! Thank you Sherwood U-Haul!

Amber Y.  |  Overall Experience 
Rating:
2.0

The signs say a 10x10 for 114.95 heated.. They wouldnt honor that. Also i needed a unit close to elevators due to disabilities and they gave one clear over on the other side of the grounds upstairs.

Debra M.  |  First Impressions 
Rating:
5.0

Amber was extremely knowledgeable and helpful. We received excellent service with everything we wanted.

Robert M.  |  First Impressions 
Rating:
4.0

Quick and efficient. Loved the online reservation!

Fran B.  |  First Impressions 
Rating:
5.0

The storage facility was very neat and clean with convenient restrooms inside. The staff were very courteous and helpful in ensuring that everything was satisfactory.

david p.  |  Overall Experience 
Rating:
5.0

Bother Antonio and Amber are amazing managers! They bust their butts to keep that place running!

JEFFREY G.  |  Overall Experience 
Rating:
5.0

We had a unit for three years and never had any issues with U-haul. Finally got a big enough shed for our downsized home that everything now fits here on our lot. Good rates, clean. Thank you.

Joyce A.  |  Overall Experience 
Rating:
5.0

Best storage place ever!!

Linda M.  |  Overall Experience 
Rating:
5.0

Amber, is and excellent manager, very customer friendly and professional at all times!!!

Angelo M.  |  Overall Experience 
Rating:
4.0

Helpful staff.

Lisa W.  |  First Impressions 
Rating:
5.0

The staff was spot on and very helpful. Very clean and well kept facility.

Lee H.  |  Overall Experience 
Rating:
5.0

Excellent experience for us!! Convenient, accessible and secure. Staff helpful when needed. Also reasonable prices for longer term renters.

edward l.  |  Overall Experience 
Rating:
5.0

Very clean facility.

Michelle B.  |  First Impressions 
Rating:
5.0

Very good customer service and worked with me on my move in date and truck rental. 5 stars

TONYA C.  |  First Impressions 
Rating:
3.0

Units being divided made difficulty storing.

Alicia S.  |  Overall Experience 
Rating:
5.0

Thank you for an enjoyable experience.

Ann I.  |  Overall Experience 
Rating:
5.0

Manager Amber is the BEST!!!

CHERIE G.  |  Overall Experience 
Rating:
5.0

when i didnt end up liking unit chosen they let my bf help me (authorized entry) cause i was at work. All staff very friendly helpful and just great people!! Keep them around they do great job

Jennifer M.  |  First Impressions 
Rating:
5.0

Great facility. Clean, secure, indoor, climate control… and I love that there is a place to put donation items that others can take from.

Monica D.  |  Overall Experience 
Rating:
5.0

nice place

MICHAEL C.  |  First Impressions 
Rating:
4.0

The woman (Rachel) was extremely helpful and informative with the entire process. I would recommend using your U-Haul facilities for any storage needs.

Neal M.  |  First Impressions 
Rating:
5.0

Amber dropped everything to assist me and get me taken care of. Sheer professionalism and excellent service. She put me at ease due to my rowdy toddler acting up, and didn’t make me feel unwelcome.

Nicholas G.  |  First Impressions 
Rating:
5.0

Superb "product" at a terrific price! Mark Hansen is the best!

Tim T.  |  First Impressions 
Rating:
5.0

Thank you

DANA B.  |  Overall Experience 
Rating:
4.0

little bit of confusion when checking in but overall good service, very clean facility

Charles B.  |  First Impressions 
Rating:
5.0

The GM was the one to set up my storage unit account. Very friendly and personable. So far all the staff I have had contact with have been helpful and understanding.

JESSIE M.  |  First Impressions 
Rating:
5.0

Great facility and friendly staffs.

molly n.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. The storage facilities are very clean and well thought out. My overall experience was very positive and helped to make the burden of moving more palatable.

david p.  |  First Impressions 
Rating:
5.0

nice place

Jim M.  |  Overall Experience 
Rating:
1.0

ALL of my belongings are sitting in the hallway at Uhaul, Unit was not left unlocked for me. Manager couldn't come in to unlock. I had already paid the mover to help me unload. BAD situation.

Ashley T.  |  First Impressions 
Rating:
5.0

The first several questions don't apply to me as I didn't go into the facility. Everything else was good. I do want to thank you for fitting me in for delivery on very short notice. It saved me cash

jeanna d.  |  Overall Experience 
Rating:
5.0

It was a fairly busy Sunday afternoon but the staff seemed to multi task well. Was able to secure a storage unit, unload and then return the truck. We drove from south of LA so we were tired and done.

Fred S.  |  First Impressions 
Rating:
5.0

Freaking awesome...... period

MARK H.  |  First Impressions 
Rating:
4.0

Good place, good people rented there for years

RICHARD B.  |  Overall Experience 
Rating:
5.0

It was helpful to have this place to keep stuff while we moved. We had the 24 hr access which we used most every time we needed to go in. Very convinient.

Savannah Gomm & N.  |  Overall Experience 
Rating:
5.0

Thank You... Your staff was always nice and very professional. Facility was always clean and organized...

CARLOS J.  |  Overall Experience 
Rating:
2.0

Had to take issue to corporate before issue was resolved with an adequate solution

Aida R.  |  Overall Experience 
Rating:
5.0

Like the indoor storage. Great facility

DANIELLE I.  |  Overall Experience 
Rating:
5.0

Would definitely recommend.

rogelio c.  |  Overall Experience 
Rating:
5.0

Excellent

carey g.  |  Overall Experience 
Rating:
5.0

A great professional operation. Really appreciate this business resource in my community.

James W.  |  Overall Experience 
Rating:
5.0

Very helpful getting me the things I needed

jennifer k.  |  Reservation 
Rating:
4.0

Everything was great with the exception on the autopay sometimes not taking out on the day requested. There is more but I will try to type better

JERRY R.  |  Overall Experience 
Rating:
5.0

Awesome!

Amber G.  |  Overall Experience 
Rating:
5.0

??

Kathy G.  |  Reservation 
Rating:
5.0

The storage facility and its staff are excellent. If I call and they are unable to answer (meaning that I get re-routed to the sub-par answering service), they always call back to follow up!

Bill H.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff and a nice facility

Kelly M.  |  Reservation 
Rating:
5.0

Very responsive and helpful

Marvin O.  |  Reservation 
Rating:
5.0

Great storage facility and staff was very helpful.

Mike & Deb W.  |  Overall Experience 
Rating:
5.0

Never any problems and the facility was always clean.

MANNETTE F.  |  Overall Experience 
Rating:
5.0

I was very pleased with the staff, both at the front desk, as well as the fact that I was called and advised that I had not locked my unit securely. I appreciated that, very much.

PATTY B.  |  Overall Experience 
Rating:
5.0

I did not see facility. They were responsible for storage/delivery of my U-boxes-they did an excellent job! Boxes in great shape! Delivery and pick up of boxes was done at time said. Great job!

susan m.  |  Overall Experience 
Rating:
5.0

Great help. Good deal compared to other companies.

Elizabeth Suzanne J.  |  Overall Experience 
Rating:
4.0

n/a

Youngbok K.  |  Overall Experience 
Rating:
5.0

thanks to all the staff .. this was a quick convenient solution for me.

ROXANNE S.  |  Overall Experience 
Rating:
5.0

Quick efficient and friendly staff

ANGELA M.  |  Reservation 
Rating:
5.0

Really appreciate the warm clean bldg where my storage unit was. Also that it was well lit.

Elma C.  |  Overall Experience 
Rating:
5.0

Loved the facilty and the carts!!!! Employees are efficient and super friendly

angela M.  |  Overall Experience 
Rating:
5.0

I have used u-haul for years. This is one of the best in the business. Security excellent, cleanliness excellent. Personnel always willing to go the extra mile to insure your satisfaction.

Roger E.  |  Overall Experience 
Rating:
5.0

Thank you.

DEWEY A.  |  Overall Experience 
Rating:
5.0

Sherwood is a convenient location!

Deborah K.  |  Overall Experience 
Rating:
5.0

The staff very helpful and I feel my unit is secure.

ROXANNE S.  |  Overall Experience 
Rating:
5.0

Highly recommend

Kim G.  |  Overall Experience 
Rating:
5.0

Very good place

Gayla G.  |  Overall Experience 
Rating:
5.0

Thanks

dean l.  |  Overall Experience 
Rating:
5.0

Great experience for over two years at this location. Antonio and the rest of the crew, were always helpful and fast. Nicely done.

MATT H.  |  Overall Experience 
Rating:
3.0

I was happy with my time at Uhaul, I was just very surprised at the amount of money I had to pay for such a small space. I ended up paying more than all of my items were worth over the last few months

aliyah j.  |  Overall Experience 
No reviews have been submitted for this location.

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